• prepare weekly and monthly financial reports and statements

• ensure timely payments and collections, check and pay invoices

• schedule expenditures

• prepare annual budgets, analyze and correct budget variances

• Tenant/Resident Relations

• investigate and resolve resident complaints and concerns in a timely and efficient manner

• enforce occupancy policies and procedures

• monitor and complete maintenance and repairs timeously and cost-effectively

• ensure security of premises and maintain security devices

• implement preventative maintenance programs

• negotiate and manage contracts with outside vendors

• hire, train and evaluate property staff

direct and control all personnel and resources to ensure property is properly maintained and owner objectives met

• Develops tools that will measure the effectiveness of current General services programs and recommend new methods when necessary.

• Provides feedback and updates MD on all issues and concerns in the property, including problem areas and achievements.

• Sets Key Performance Indicators (KPI’s) to team members and subordinates and leads the way in achieving them.

• Leads the formulation and review of compound plans and strategies and monitors progress or compliance.

• Formulates the organizational structure, gives job assignments and conducts periodic audits on procedures for quality improvement purposes.

Provides adequate on-the-job training to subordinates.