Job Description

The role holder is responsible for the formulation of HR policy, under the guidance of the Senior Policy Analyst, and for developing HR processes, procedures, flowcharts, and forms. This role also provides administrative support to the Human Resources Department and ensures the smooth operation of HR processes and procedures — handling HR-related documentation, maintaining employee records, coordinating HR activities, and assisting with various HR initiatives.

Key Responsibilities

Evaluates existing HR policy and general personnel benefit provisions against prevailing practices among similar organizations and assists in the effort to push for the adoption or approval of proposals that increase competitiveness. Participates in the formulation of HR policy, systems, and procedures pertaining to employment, compensation, employee relations, and employee administration/services, in accordance with company objectives, government regulations, and labor laws. Develops implementation guidelines and manuals to provide a convenient reference of HR policy provisions to employees, supervisors, and managers. Drafts directives advising department managers of company policy regarding various areas of HR management and ensures their wide and timely circulation. Assist with the onboarding process for new hires, including organizing orientation programs, preparing employee welcome packs, and coordinating required documentation. Support offboarding activities, such as exit interviews, return of company property, and employee record updates. Deals with oral or written queries or requests for clarification of HR policy provisions, including those that may involve conflict issues between policy and government or general legal requirements. Designs and reviews HR processes, procedures, flowcharts, and forms to support HR policy implementation. Ensures the compliance of HR policy provisions with government and general legal requirements in terms of content, form, and language. Provides administrative support to the Human Resources Department, ensuring the smooth operation of HR processes and procedures. Authorizes the processing of Qatari retirements, insurance claims, health benefits, and injury compensation. Ensure compliance with relevant laws, regulations, and internal policies. Maintain proper record keeping, such as filing, archiving, and retrieval of HR documents in accordance with data privacy and retention requirements. Handles HR-related documentation and maintains accurate and up-to-date employee records. Coordinates HR activities and assists with various HR initiatives across the department. Processes retirement/pension payments (mandatory, disability, voluntary) and prepares final settlements. Processes resignations and service terminations as per policy. Resolves and assists retired employees in settlement of their dues.

Educational And Experience

Bachelor’s Degree in Human Resources / Business Administration / Psychology, Postgraduate degree in Business Administration or HR preferred . More than 10 years of experience in a similar role. Spoken and written English and Arabic preferable.

Required Skills

Ability to effectively manage time and schedules. Skill in budget preparation and fiscal management. Ability to communicate effectively, both orally and in writing. Knowledge of ISO/Risk Management standards and procedures. Advanced knowledge and understanding of ERP/HR systems. Ability to make administrative/procedural decisions for improvement. Organizing and coordinating skills.