Section/Unit: EU- SAFER Sudan
Grade Level: 6
Supervisor: MEAL Coordinator of Khartoum HUB
No. of Post: 1
Duty Station: Khartoum
Duration: 1 Year
Closing Date: 28 August 2026

Background

I. Job Summary:

The MEAL Officer will be a part of the Monitoring, Evaluation, Accountability and Learning (MEAL) team, supporting implementation of the overall MEAL.

S/he will assist the MEAL and project team with MEAL activities, including data collection, updating ITT, implementing post-distribution monitoring (PDM) as well as assisting on FAM for target communities. The MEAL Officer will support all efforts to promote a high level of beneficiary accountability and will manage the feedback mechanism system.

The MEAL Officer will work closely with the Sr.  MEAL Officer to support data entry and management as needed and ensure learning and accountability systems are working effectively.

S/he will report to MEAL Officer and work closely with program staff.

Duties and responsibilities

1- Monitoring and evaluation of Projects’ activities, outputs and outcomes:

• Assist generally on the implementation of MEAL activities following the MEAL strategy minimum standard 
• Assist in all M&E tasks including monitoring reports and implementation of Baselines, assessments, evaluations and any other research.
• Carry out field visits to project sites, share findings with project staff and ensure actions were taken for improvement.
• Work with the project team to ensure data is collected from the field as per the monitoring plan.
• Follow up proactively with program team and management to ensure MEAL data is collected at agreed intervals.
• Ensure quality of data collected by partners and shared with respective CARE staff for combination.
• Closely work with Sr,MEAL Officer in designing/updating the MEAL tools.
• Assist in entry of gathered data in a prescribed format as required. 
• Be present on the site of delivery of NFI and vouchers (warehouse or distribution site) and fill out appropriate assessment forms
• Assist in conducting post distribution/assistance monitoring.
• Lead or support debriefing sessions with program staff to discuss issues reported during the Monitoring visit and set action points with clear time frame for them.

2- Data Quality Assurance & Data Management:

• Validate the quality and completeness of monitoring forms, digital submissions, and partner reports. 
• Conduct spot checks and routine data verification exercises. 
• Support digitization and organization of datasets in collaboration with the Data Management Officer. 
• Update indicator tracking tools and project MEAL databases regularly. 
• Assist in preparing datasets for analysis for reports, reviews, and evaluations. 

3- Accountability:

• Ensure the FAM system is in place for the new intervention areas following CARE FAM standard 
• Ensure information about the available accountability mechanisms for beneficiaries to provide feedback and raise complaints shared in all targeted operating areas.
• Ensure the feedback and complaints received, and management adaptation implemented to improve the project performance.
• Ensure all feedback and complaints received are logged on the FCRM and the database is updated regularly.

4- Learning and Sharing:

• Participate in facilitation of Lessons Learnt Events and document lessons learnt report. 
• Contribute in promoting a culture of two way learning in the organization.
• Provide regular summaries of key issues raised through complaints mechanism to the field office Management and senior staff of departments with recommendations. 
• Support departments and programs to internalize the feedback received through complaints system to enhance the quality of activities and services.

5- Capacity Strengthening & Coordination:

• Provide technical support and on-the-job coaching to enumerators. 
• support sensitization of partners on MEAL tools, monitoring processes, and data reporting. 
• Coordinate closely with program staff to ensure alignment of MEAL tasks with workplans and field realities. 

6- Contribute to the Success of CIS Partnership Approach:

• Contribute periodically to reviewing the capacity of MEAL functions of the Partner agencies and facilitate partner staff skills and capacity
• Support, accompany and coach selected partners in MEAL functions.

7- Uphold CARE Values and contribute to CIS shared priorities:

• Be aware of the CIS Safety and Security Management Plan (SSMP) and comply with it at all times.
• Promote CARE’s core values at all times.
• Be aware of CARE’s commitments to Gender and Diversity, and strive to uphold them.
• Other priority tasks as required by management, for overall benefit of CIS.
• Perform other duties as assigned.

8- Contacts and Key Relationships:

The MEAL Officer  is expected to establish and maintain good relations with program Officers coordinators, advisors, managers, heads of offices, and members of the Program Design and Quality Team (PDQ) in Khartoum. S/he will build relationship with partners, counterpart NGOs and NGOs.

9- Working Conditions:

• As stated in the terms of contract and the CARE International Sudan HR manual.
• The position will be based in (Khartoum ) with frequent field monitoring visits to the sites of the project.
• Due to the current situation in Sudan the MEAL Officer shall comply with, and be facilitated to operate within, the framework of the CARE International safety protocols.

Minimum Qualification, Skills and Experience Required

• 3 years of experience workingfor NGOs.
• 2 years of experience with Monitoring, Evaluations, Accountability and Learning.
• Minimum 2 years of experience with feedback and accountability mechanisms.
• Proven experience in management and/or coordination.
• Proven experience with training and capacity building.
• Understanding of preventing sexual exploitation and abuse, childsafeguarding and how other types of code of conduct issues may arise in FAM mechanisms and best practices for raising awareness of and responding to those concerns
• A bachelor’s degree in social sciences, Development Studies,Agricultural Science, and other disciplines relevant to rural development.

Competencies:

• Action-oriented.
• A solid understanding of the management of cross-cutting issues, with a focus on participatory processes, integrated programming, and gender issues.
• Supportive attitude towards processes of strengthening staff capacity.
• Ability to thrive in a fast-paced, multi-tasking environment.
• Strong organizational skills.
• Arabic and English- fluent in written and spoken
• Ability and willingness to travel to locations outside Khartoum and live in sometime basic conditions.