Section/Unit: Program Quality and Development
Grade Level: 6
Supervisor: MEAL Coordinator of Khartoum HUB
Duty Station: Khartoum
Duration: 6 Months
Closing Date: 28 August 2026

Background

I. Job Summary: 

The MEAL Officer is assuming to be Responsible of the overall responsibility to lead the monitoring, evaluation, accountability and learning tasks in the project. The post holder functions these responsibilities in close collaboration with managers, coordinators and program team. The activities could include providing inputs for project design, ensuring project team have appropriate monitoring and reporting formats, conducting field visits and produce alert messages and successful practices, leading project review meetings to measure progress against targets, ensure agreed accountability mechanisms are oriented, implemented and reported, provide training to build the capacity of CARE and partners staff in relation of MEAL function,  S/he also will be actively involved in coordinating evaluations; initiating researches, gathering, documenting and disseminating lessons learnt and best practices.

Duties and responsibilities

1- Monitoring function and evaluation of Projects’ activities, outputs and outcomes:

• Ensure All projects have MEAL plan.
• Ensure required monitoring tool is in place, shared with the project and used for collecting data of all sectors and different types on intervention. 
• Lead/ participate in projects monitoring monthly, quarterly and annual events and capture key data and information from the meetings.
• Conduct planned and ad hoc field visits to monitor progress of project plans and organizational program quality commitments such as participation, inclusion of the marginalized, fairness of targeting, gender and others.
• Facilitate and ensure the use of participatory M&E involving communities and ensure that they have required capacity and simple tools to effectively participate in planning, implementation, monitoring and evaluation. 
• Ensure required Post Distribution Monitoring related to different projects conducted in time using the CCS MEAL approaches and tools and following the CCS MEAL standards.

2- Surveys Studies and Evaluation function:

•  Ensure all the required studies, surveys and evaluations is well planned and conducted in time for all projects.
• Lead/ co-lead evaluation efforts by projects.
• Provide inputs on evaluation ToRs considering the context of the project, community and the state.
• Ensure appropriate CARE staff, government staff and others are selected to participate on evaluations.
• Provide training to projects staff on the relevance of evaluation including ongoing evaluation, participatory evaluation concepts.
• Lead on multi- sectoral needs assessments, market assessments and monitoring as per the CCS MEAL standards and guidelines. 

3- Accountability function:

Ensure that; the Feedback and Accountability Mechanism in on place and functioning for all projects and covering all targeted communities;

• Consult each community groups and individual women, men, youth, children, people with disability on their preferred feedback and complaint mechanisms and update the field office tools.
• Conduct regular orientation on the Feedback and Accountability Mechanism (FAM) CARE employs to implementing staff and community groups.
• Assess the functionality of each system and analyze how to ensure best use of the tools by different gender groups
• Provide monthly update on the FAM to staff in the field office and the CO.
• Ensure the FAM database is filled, analyzed, and communicated including the monitoring of the responses
• Ensure complainants have received appropriate response on time.
• Conduct satisfaction survey to identify potential improvement areas.
• Select and provide training to community FAM focal persons and other leaders.
• Support any other FAM related functions in the CO.  

4- Learning function:

• Create the required level of understanding on the relevance of learning and how to capture learnings.
• Ensure every monitoring visit, project review meeting and other events have rooms to extract learnings and good practices.
• Develop a checklist to help staff identify learnings from their daily interaction with women, men, youth, children and people. with disabilities, government experts, national NGOs and others.
• Produce quarterly one pager on key learnings and lessons learnt.
• Organize and lead annual learning events for including all sectors.
• Ensure two-way learning is promoted among staff, with NNGOs and government ministries and communities.
• Ensure capturing of learnings from project reviews/evaluation and share it with respective staff for improvement.
• Contribute towards the CCS learning and research activities. 
• Support key market actors to recover market functionality. 

5- Data Management and Analysis:

• Assists with data collection, entry, cleaning, and reporting. 
• Develops testing procedures for assessing quality. 
• Provides inputs, information and statistics for quarterly, annual and other reports.
• Ensure quality of data collected by partners.
• Support the Monitoring and Evaluation Coordinator in preparing data for internal and external reports as required.
• Ensure data are stored online as well as in hard copies accessible by all.
• Ensure all projects have indicators trackers and used in reporting.

6- Contribute to the Success of CIS Partnership Approach:

• Periodically review capacity of M&E functions of the Partner agencies and facilitate partner staff skills and capacity.
• Support, accompany and coach selected partners in M&E functions.
• Provide regular training and on the job training to national (partners and CBOs on MEAL related skills).

7- Uphold CARE Values and contribute to CIS shared priorities:

• Be aware of the CIS Safety and Security Management Plan (SSMP) and comply with it at all times.
• Be aware of CARE’s commitments to Gender and Diversity and strive to uphold them.
• Promote CARE’s core values at all times.
• Other priority tasks as required by management, for overall benefit of CIS.
• Perform other assigned duties.

• III. Budgetary responsibility: Prepare of M&E required budget for different M&E activities and ensure that it is included in the different project designs.
• Responsible to pull all budgets allocated for MEAL function by each project in matrix format and share to other MEAL team and managers plan to use them on time.  

IV. Contacts and Key Relationships:

The M&E Officer is expected to establish and maintain good relations with program coordinators, advisors, managers and officers, heads of offices, and members of the Program Team in Khartoum. S/he will build relationships with partners, counterpart NGOs and NGOs.

Internal Communication

• Line Managers: High level of Communication to report, seek approvals, sharing views to strengthen the program areas and to ensure continues support for the program.
• Project team (manager/officers/coordinators:  High level of communication to support and provide hand holding support to understand the model, keep project on track, timely reporting and to respond to queries.
• Regular communication with program department in CO to share work progress and updates and technical follow up.

External Communication

• Partners – high level of communication to share and understand progress of the program.
• Donors, National offices, Advisory\steering Committee – Low level of communication in form of sharing program outcomes on regular basis.

V. Working Conditions:

• As stated in the terms of contract and the CARE International Sudan HR manual.
• The position will be based in Ed Deian with at least 50% travel requirement.
• Darfur is a security sensitive area and the officer shall comply with, and be facilitated to operate within, the framework of the CARE International Sudan safety protocols.

Minimum Qualification, Skills and Experience Required

• INGO/ NGO experience – 3 years in program monitoring and evaluation.
•  BSc Degree in Social Sciences, Development Studies, Agricultural Science and other discipline relevant to rural development.

Competencies:

• Action oriented.
• A solid understanding of the management of cross cutting issues, with a focus on participatory processes, integrated programming and gender issues; 
• Supportive attitude towards processes of strengthening staff capacity; 
• Ability to thrive in a fast-paced, multi-tasking environment; 
• Strong organizational skills; 
• Arabic and English- fluent written and spoken
• Ability and willingness to conduct the field monitoring visits the site of the project.

Desirable qualifications and Competencies

• Qualifications- preferably specialist training in MEAL related subject.
• Good level of proficiency in Windows Excel and quantitative analysis.
• Demonstrated ability to train and build capacity of others.