Safeguarding Risk Rating: 3
Section/Unit: Programs
Grade Level: 2
Supervisor: CVA Coordinator
No. of Post: 1
Duty Station: Kadugli
Closing Date: 30 Sept 2026

Background

Program / Department / Summary

Mercy Corps (MC) Europe has been working in Sudan since 2009 with the goal of supporting the transition to a fair and lasting peace by implementing programs that promote long-term, sustainable development and contribute to secure, productive and just communities. MC Europe is facilitating recovery by addressing economic recovery needs and laying the groundwork for long-term development. MC Europe’s work in Sudan has three major components: Civil Society Development, Economic Recovery and Development and Humanitarian Assistance with activities that span many sectors including agriculture, market and livelihoods development, water/sanitation, capacity building, peace building, infrastructure rehabilitation, emergency distribution. MC Europe is committed to long-term programming in Sudan and faces numerous opportunities for expansion.  

Mercy Corps is delivering multi-purpose cash assistance and protection programming in the Darfurs and Kordofans through the Cash Consortium of Sudan (CCS), funded by ECHO and FCDO alongside other humanitarian grants. The programme meets the urgent needs of conflict-affected and displaced people and host communities. It uses an integrated approach that links cash assistance with protection, health, nutrition and other services through a structured referral system, so that vulnerable individuals reach the support they need safely and on time.

The Position (General Position Summary)

This position is responsible for understanding Sudan’s ever-changing implementation context and humanitarian coordination landscape, articulating Mercy Corps Sudan’’s vision for CVA programme design and development; serving as focal point on proposals with CVA components; supporting quality analysisand implementation for CVA; supporting evaluations and research; and helping manage partner relations at local level. This role will provide direct support to program teams, 

Duties and responsibilities

Essential Responsibilities 

Program Management

• Support to conduct operational diligence, feasibility, and risk assessments for pilots.
• Fully own end-to-end design,planning, and execution of CVA projects,and coordinate with external and internal stakeholders to ensure successful end-to-end execution.
• Support in the design and build operational models for new programs, including assessing trade-offs of different designdecisions (e.g. targeting, payments, customer service)
• Support CVA Coordinator to manage partnerships with vendors, subgrantees/subcontractors and other externalparties to supportimplementation.
• Support CVA coordinator to ensure program implementation is on time, on targetand on budget, using effective Mercy Corps (and other standard) program quality tools to achievethe desired impact.
• Support CVA coordinator to ensure effective and transparent use of financial resources and timely, accurate and informative reporting in line with donor and Mercy Corps policies and procedures.
• Support CVA coordinator to develop partnership frameworks, partner agreements/Memorandum of Understandings, and oversee partnercapacity building.
• Support all donor reportingand communications and track major grant milestones deliverables, cost share requirements, and project burn rates
• Support CVA coordinator to collaborate with the communications team to create content to drive donor conversations and position MC as a thought leaderin the cash space in Sudan.

Research, Learning and Impact (in close coordination with the PAQ unit)

• Work with Mercy Corps’ program and PaQ departments on the piloting, evidence-building, and growth of CVA, in line with the country'spriorities.
• Leverage existing research and evidence pieces in shaping program design and improving impact,including through lessonsgleaned from on-going impact evaluations, reviews and partnerstudies.
• Support the design and use of robust monitoring and evaluation frameworks across CVA, includingthrough the development of tools, surveysand methodologies to improve how outcomes are measured, in alignment with global industrystandards and best practices.
• Support new and ongoing programs with best practice advice and assistance on assessment, implementation, research,and evaluation needs.
• Support field teams to regularly conduct market analysis and Multisectoral Rapid Assessment within the framework of the CVA.
• Support CVA coordinator to conduct assessments; write case studies, learning documents, short articles, and blogs; and develop internaland external dissemination plans for all products.

Finance and Compliance Management

• Ensure compliance and transparent use of resources in line with donor and Mercy Corps policies.
• Monitor and adherence to grant agreements, Mercy Corps’ policies and procedures and other relevant regulations, including those of the Government of Sudan.

SAFEGUARDING RESPONSIBILITIES 

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None

Minimum Qualification, Skills and Experience Required

Minimum Qualification & Transferable Skills 

• Bachelor’s degree required. or equivalent in nutrition, international development, business,economics or relatedfield, M.A, M.S., M.Sc is preferrable,
• 3 + years workingin humanitarian responseand development.
• 2 + years’ direct experience in supporting CVA, Cash programming in the field, includingextensive field-based researchand market assessments.
• Proven understanding ofand experience using CVA tools, indicators, and other best practices.
• Previous experience managing cash transferprogramming and knowledgeof e-transfer mechanisms.
• Previous experience building capacity of staff and local partners.
• Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance, to effectively support implementation of programs while staying compliant with donor and Mercy Corps regulations.
• Advanced computerskills in MS Office programs, particularly Excel.
• Effective verbaland written communication, multi-tasking, organizational and prioritization skills.
• Excellent oral and written English skills required, Arabicfluency is an asset.
• Knowledge of Sphere standards and other training in humanitarian response preferred.

Success Factors 

Define the specific behavior and attitudes critical to success in the position at time of hire and as it develops over time in paragraph form (soft skills).

Accountability

Reports Directly To: CVA Coordinator

Works DirectlyWith: CVA team and other program teams, PAQ Unit, membersof Operations and procurement, Programdepartments, finance dept, (Cash and voucher Advisors);

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Living Conditions / Environmental Conditions

The position is based in Kadugli and it requires to travel to support country programs, which may include travelto insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Efficiency and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reachtheir full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin,disability (including HIV/AIDSstatus), marital status,military veteran statusor any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([اضغط هنا لمشاهدة البريد اﻹلكتروني]).