Jobs / Information Systems Jobs / Customer Support Agent

Customer Support Agent

UAE - Dubai United Arab Emirates
Salary: $500 - $1,000
Employment: Full Time
  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Prior work exposure in the field of customer support and service.
  • Familiarity with CRM systems and practices.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Commendable presentation skills to convey important points to the audience effectively.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Excellent computer skills.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt