What you will do:   

• Energetically engage with showroom customers, fostering a warm and inviting atmosphere. Your friendly and approachable demeanour will invite questions and encourage customers to seek advice.
• Your in-depth understanding of our cars and brand, including models, tech features, and design elements, will play a pivotal role in providing accurate and insightful responses to customer inquiries. Take pride in educating potential buyers about the numerous benefits and unique selling points of our vehicles.
• Embark on exciting test drives with customers, delivering a comprehensive explanation of all car functions during the technical delivery process.
• Step into the role of a customer support champion, promptly addressing any concerns or issues customers may have regarding our brand, vehicles, or services.
• Be a passionate advocate for our car brand, embodying its values and mission. Showcase the distinct advantages of our vehicles over competitors, leaving a lasting impression on potential buyers.
• During exhilarating new product launches, be a key player in presenting the latest features and innovations to captivate and inspire potential buyers. Your enthusiasm will contribute to the overall success of these exciting events.
• Prepare a memorable vehicle handover, setup the vehicle for the customer following BYD standards, going through all the features of the vehicle in an understandable way

Skills

What equips you for the role:

• Bachelors Degree
• Valid UAE’s driving license
• Ability to work evenings and weekends
• Proficient in English, Arabic advantageous
• 2 years’ experience in a customer facing role and passion for vehicles and Tech environment 
• Tech-Savvy EV enthusiast: stay updated on the latest automotive technologies, with a focus on electric vehicle
• Exceptional communicator: clearly convey technical details and build strong relationships.
• Engaging storyteller: translate complex information into compelling narratives
• Capability to work under pressure – able to withstand high levels of stress
• Well organized and able to multitask and handle multiple tasks
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