الإمارات - Dubai United Arab Emirates

الراتب: $500 - $1,000

توظيف: دوام كامل

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Troubleshoot and resolve product issues and concerns.

Skills

Prior work exposure in the field of customer support and service.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Strong phone handling skills and active listening.
Excellent communication and presentation skills.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Excellent computer skills.

تاريخ النشر: اليوم

الناشر: