Job Purpose:

Drive Joramco’s revenue growth by promoting services and establishing effective communication with customers through various channels, ensuring their expectations are met and exceeded.

Key Responsibilities:

• Promote Joramco’s services and manage customer communication through various channels.
• Prepare and deliver offers and quotations in response to RFQs/RFPs.
• Follow up on special sales campaigns, suggest improvements, and explore new sales opportunities.
• Customize and administer contracts, prepare standard agreements, and handle adjustments during negotiations.
• Coordinate customer pre-input requirements and manage warranty claims.
• Prepare periodic and ad-hoc reports, including price and ELR statistics, and maintain records of customer interactions.

Qualifications, Knowledge & Experience:

• University degree in Aviation Engineering, Industrial Engineering, or a related field with additional business administration qualifications.
• 1-2 years of experience, preferably in aviation.
• Strong customer service orientation and understanding of contracts.
• Excellent communication, negotiation, and English language skills.
• Proficiency in Microsoft Office (especially Excel) and business applications (e.g., Tableau, SharePoint).
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage time effectively and prioritize tasks.
• High proficiency in creating presentations and handling data analysis.