وظائف التسويق عبر وسائل التواصل الاجتماعى

<p>Section/Unit: Program<br>Supervisor: Program Coordinator<br>No. of Post: 1<br>Duty Station: River Nile State<br>Duration: 4 Months<br>Closing Date: 26 August 2026</p><h4>Background</h4><p>Building Foundation for Development (BFD) is an international non-profit, non-governmental organization that is committed to empowering the most vulnerable groups in society. BFD works in a humane and transparent manner to implement sustainable development and relief programs of the highest quality. BFD follows the four basic humanitarian principles of humanity, neutrality, independence, and impartiality to make a positive impact on the lives of people in need and to promote sustainable development in the communities it serves. BFD aspires to provide an integrated humanitarian and development response to conflict-affected areas through a professional, neutral, transparent approach, and through adherence to the Core Humanitarian Standards (CHS).</p><h4>Duties and responsibilities</h4><p><strong>&nbsp;&nbsp;Implementation and Monitoring Field Work:</strong></p><ul><li>Support the implementation and monitoring of GBV and accountability activities in line with project plans and guidelines.</li><li>Apply GBV guiding principles and promptly report concerns or protection risks to the supervisor.</li><li>Assist with assessments and data collection on GBV, protection, and women's empowerment needs.</li><li>Support GBV risk mitigation, safe referral, and accountability within health and reproductive health activities.</li><li>Provide operational and administrative support for timely, quality implementation.</li><li>Collect and verify data, maintain records, and contribute to monthly and quarterly reports.</li><li>Support referral pathways, service mapping, SOP updates, and confidential referral follow-up under supervision.</li><li>Assist with trainings, workshops, awareness sessions, and capacity-building activities.</li><li>Support orientations on GBV, AAP, PSEA, women's empowerment, PFA, and safe referral.</li><li>Facilitate awareness on GBV prevention, available services, safe referral, and rights.</li><li>Support CFM, record and refer feedback or complaints, and follow up with MEAL and technical teams.</li><li>Support community sensitization, satisfaction surveys, focus groups, and consultations using approved tools.</li><li>Document feedback, success stories, and lessons learned with consent and confidentiality, and report service gaps.</li><li>Ensure that all GBV needs are covered by the cluster.</li><li>Strengthened capacity of GBV service providers, including training for HWs on Psychological First Aid, Case Management, and Referral System.</li><li>Support referral pathways between RH, GBV, and other relevant services to ensure that survivors receive comprehensive care and support.</li><li>Manages all incoming and outgoing referral processes.</li><li>She/He is responsible for the overall management of referral focal points at PHCs level .</li><li>Facilitates admission procedures for the patients that are referred from the destination Hospital in case of facing any problem, and do the regular follow up of the cases while admitted in the referral hospital and ensure that they are receiving good quality care.</li><li>Act as the focal point for all GBV related issues .</li><li>Performs other duties as assigned by Program Manager .</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor's degree or diploma in social work, gender, psychology, sociology, development, or a related field.</li><li>At least 1 year of experience in GBV, protection, community engagement, or accountability work.</li><li>Good spoken and written English; fluency in Arabic is required.</li><li>Experience supporting GBV prevention, women's empowerment, community mobilization, or CFM activities.</li><li>Familiarity with survivor-centered principles, confidentiality, safe referral, and case management basics.</li><li>Experience supporting trainings or awareness sessions is an advantage.</li><li>Basic knowledge of referral mechanisms and available GBV support services.</li><li>Good communication and interpersonal skills.</li><li>Basic data collection, documentation, reporting, and problem-solving skills.</li><li>Ability to work independently with supervision and as part of a team.</li><li>Cultural sensitivity and ability to work in a multicultural environment.</li></ul><p><strong>Important Note:</strong></p><p><strong>Please do not apply unless you meet the minimum application requirements, otherwise, you will not be considered.&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>How To Apply: Please, submit your CV, work certificates, and qualifications online through sudanjob.net or via HAC Office in coordination with labor office in River Nile State, a telephone contact number, and two professional references, &nbsp;closing date: 26.08.2026, at 14:00&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Applications that do not have enclosed a valid copy of the ID card and Degree will NOT BE CONSIDERED!</strong></p><p><strong>Females are highly encouraged to apply</strong></p><p><strong>&nbsp;</strong></p><p><strong>Note: Priority will be given to candidates from the locality and residing in it.</strong></p><p><strong>Please note that only short-listed candidates will be contacted!</strong></p><p><strong>&nbsp;</strong></p><p><strong>No Fee:</strong></p><p><strong>BFD DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).</strong></p>

<p>Section/Unit: Cash & Voucher Assistance<br>Grade Level: 6<br>Supervisor: Cash Project Manager<br>Duty Station: Khartoum<br>Duration: 6 Months<br>Closing Date: 28 August 2026</p><h4>Background</h4><ol><li><strong>Job Summary:&nbsp;</strong></li></ol><p>As a part of CARE International in Sudan’s response strategy, the Cash Program Officer will play a critical role in the implementation of cash programs. The position will support the planning, coordination, and execution of cash transfer programs aimed at assisting vulnerable populations affected by conflict in Sudan. The Cash Program Officer will work closely with program participants, partners, and other stakeholders to ensure that the cash assistance reaches the most vulnerable households effectively and efficiently.</p><h4>Duties and responsibilities</h4><p><strong>1- Program Implementation Coordination &amp; Engagement:</strong></p><ul><li>Work closely with local partners, community leaders, and other stakeholders to ensure the smooth execution of the cash assistance program.</li><li>&nbsp; &nbsp;Coordinate with other program teams and sectors within CARE to ensure integrated program delivery.</li><li>&nbsp; &nbsp;Participate in coordination meetings with the Cash Consortium of Sudan (CCS) and other relevant bodies to share insights and learnings from program implementation.</li><li>Support the implementation of the cash transfer program in targeted areas, ensuring that all activities are conducted according to CARE's guidelines and standards.</li><li>&nbsp; &nbsp;Assist in the beneficiary identification and registration process in collaboration with community leaders and partners.</li><li>&nbsp; &nbsp;Facilitate the distribution of cash assistance to eligible households, ensuring transparency and accountability throughout the process.</li><li>&nbsp; &nbsp;Monitor and track the distribution of cash, ensuring that all records are accurately maintained and reported as per the CCS standards and guidelines.&nbsp;</li></ul><p><strong>2- Training and Quality Control:</strong></p><ul><li>&nbsp; &nbsp;Conduct regular field visits to monitor the implementation of cash assistance activities and gather feedback from beneficiaries.</li><li>&nbsp; &nbsp;Assist in the collection of data for monitoring and evaluation purposes, ensuring that the program is meeting its objectives.</li><li>&nbsp; &nbsp;Contribute to the preparation of reports on program progress, challenges, and outcomes for internal and external stakeholders.</li><li>Provide training and support to local partners, community leaders, and volunteers involved in the cash transfer program on CCS CASH aspects and MEAL Tools.&nbsp;</li><li>&nbsp; &nbsp;Work with the program manager to identify capacity-building needs and opportunities for the program team.</li></ul><p><strong>3-&nbsp;Compliance and Accountability:</strong></p><ul><li>Ensure that all cash assistance activities are conducted in compliance with CARE’s policies, donor requirements, and local regulations.</li><li>&nbsp; &nbsp;Support the implementation of accountability mechanisms, including feedback and complaints mechanisms, to ensure the program is responsive to the needs of the affected population.</li><li>&nbsp; &nbsp;Report any issues of concern, including protection issues, fraud, or mismanagement, to the program manager in a timely manner.</li></ul><p><strong>4- Monitoring:</strong></p><ul><li>Conduct regular field visits to monitor the implementation of cash assistance activities and gather feedback from beneficiaries.</li><li>&nbsp; &nbsp;Assist in the collection of data for monitoring and evaluation purposes, ensuring that the program is meeting its objectives.</li><li>&nbsp; &nbsp;Contribute to the preparation of reports on program progress, challenges, and outcomes for internal and external stakeholders.</li><li>Contribute towards CCS CWG coordination and referral pathway strengthening.&nbsp;</li></ul><p><strong>5- Reporting and Development:</strong></p><ul><li>Maintain accurate records of all cash distribution activities, including beneficiary lists, distribution reports, and financial documentation.</li><li>&nbsp; &nbsp;Assist in the preparation of project documentation, including success stories, case studies, and lessons learned.</li><li>&nbsp; &nbsp;Contribute to donor reports, ensuring that all required information is accurate and submitted on time meeting the CCS standards and guidelines.&nbsp;</li></ul><p><strong>IV. Contacts and Key Relationships:</strong></p><ul><li>The position contact includes all CARE staff at field office and related local authorities, UN, NGOs and partners.</li></ul><p><strong>V. Working Conditions:</strong></p><ul><li>As stated in the terms of contract and the CARE HR manual.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p>&nbsp;</p><ul><li>bachelor’s degree in a relevant field, such as economics, business, international development, humanitarian studies, or another related field.</li><li>Minimum 3 years of experience in implementing cash assistance in humanitarian settings</li><li>Demonstrable work experience in humanitarian protection programming or other sectoral humanitarian interventions.</li><li>Knowledge of community organizations and social services.</li><li>Exceptional communication, coordination, and engagement skills.</li><li>Ability to build trust and relationships with various stakeholders.</li><li>Strong multi-tasking abilities and flexibility.</li><li>Capacity to understand complex environments quickly.</li><li>Ability to work independently with integrity and confidentiality.</li><li>Strong organizational skills.</li><li>Knowledge of protection, safeguarding, and referral concepts.</li><li>Strong computer skills, including electronic database management.</li></ul><p>&nbsp;</p><p><strong>Languages:</strong></p><ul><li>Fluency in English and Arabic is required.</li></ul><p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p>

<p>Section/Unit: Cash & Voucher Assistance<br>Grade Level: 9<br>Supervisor: Cash Program Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 6 Months<br>Closing Date: 28 August 2026</p><h4>Background</h4><ol><li><strong>Job Summary:&nbsp;</strong></li></ol><p>The Cash Project Manager will be responsible for overseeing the Cash Transfer Programs under CARE International in Sudan’s response strategy. This position entails strategic leadership in the planning, execution, and monitoring of cash programs aimed at supporting vulnerable populations affected by conflict in Sudan. The Cash Project Manager will ensure the program's alignment with CARE's strategic objectives and donor requirements while promoting accountability, compliance, and high-quality implementation. The role demands close collaboration with internal teams, partners, stakeholders, and beneficiaries to maximize the impact of cash-based interventions.</p><h4>Duties and responsibilities</h4><p><strong>1- Program Strategy and Leadership:</strong></p><ul><li>Develop and lead the overall strategy for cash transfer programs, ensuring alignment with CARE’s humanitarian objectives and donor guidelines.&nbsp;</li><li>&nbsp;Provide strategic oversight and direction to program teams in the design, implementation, and scaling of cash-based interventions.&nbsp;</li><li>&nbsp;Foster innovation and continuous improvement in program delivery by integrating best practices and lessons learned.&nbsp;</li><li>Represent CARE International in high-level coordination meetings with donors, partners, and other stakeholders, advocating for effective cash assistance strategies.&nbsp;</li></ul><p><strong>2- Program Implementation and Management:</strong></p><ul><li>Lead the planning, coordination, and execution of cash transfer programs, ensuring that all activities are conducted in a timely, efficient, and transparent manner.&nbsp;</li><li>Oversee the beneficiary identification and registration processes, ensuring adherence to CARE’s targeting criteria and methodologies.&nbsp;</li><li>Ensure the effective management of program resources, including budgets, human resources, and logistics, in line with CARE’s policies and donor requirements.</li><li>&nbsp;Collaborate with sector leads within CARE to ensure integrated program delivery and maximization of impact.</li></ul><p><strong>3- Monitoring, Evaluation, and Reporting:</strong></p><ul><li>Develop and implement a comprehensive monitoring and evaluation framework to assess the effectiveness and impact of cash transfer programs.&nbsp;</li><li>Ensure the timely collection and analysis of data to inform program adjustments and decision-making.</li><li>Prepare and submit high-quality reports on program progress, challenges, and outcomes to CARE’s senior management and donors.&nbsp;</li><li>Lead the documentation of best practices, lessons learned, and success stories to enhance future program designs and proposals.</li></ul><p><strong>4.&nbsp;Capacity Building and Quality Assurance:</strong></p><ul><li>&nbsp;Identify capacity-building needs within the program team and local partners, providing training and support to enhance their skills in cash programming.&nbsp;</li><li>Ensure that all program activities comply with CARE’s quality standards, donor regulations, and international best practices.&nbsp;</li><li>Implement accountability mechanisms, including feedback and complaints systems, to ensure the program's responsiveness to beneficiaries' needs.</li></ul><p><strong>5.&nbsp;Compliance, Risk Management, and Accountability:</strong></p><ul><li>Oversee the implementation of compliance frameworks to ensure that all cash assistance activities adhere to CARE’s policies, donor requirements, and local laws.&nbsp;</li><li>Monitor and manage risks associated with cash programming, including fraud, security, and operational risks.</li><li>Ensure that all protection issues, including safeguarding concerns, are promptly reported and addressed in line with CARE’s protocols.&nbsp;</li></ul><p><strong>IV. Contacts and Key Relationships:</strong></p><ul><li>The position contact includes all CARE staff at field office and related local authorities, UN, NGOs and partners.</li></ul><p><strong>V. Working Conditions:</strong></p><ul><li>As stated in the terms of contract and the CARE HR manual.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Required:</strong></p><ul><li>bachelor’s degree in a relevant field, such as economics, business, international development, humanitarian studies, or another related field.</li><li><strong>Desired:&nbsp;</strong></li><li>Master’s degree in a relevant field.</li><li>Certified in Project Management (e.g. PMD Pro) or equivalent combination of education and work experience is an asset.</li></ul><p><strong>Skills and Experience Required:</strong></p><ul><li>Minimum of <strong>6 years’ experience</strong> of working with NGOs in fragile and humanitarian settings with<strong> Minimum 4 years</strong> of experience in designing and implementing cash assistance in humanitarian settings.</li><li>Training in Cash and voucher assistance and market-based approaches (CALP, MERS, sectoral such as WASH, Health, Nutrition).</li><li>Training in gender.</li><li>Strong contextual knowledge of Sudan&nbsp;‐ social, cultural, and economic context, priorities, and constraints</li><li>Knowledge of the humanitarian program cycle, humanitarian coordination frameworks, and the general humanitarian funding landscape.</li><li>Commitment to equal opportunity and gender equality.</li><li>Demonstrated experience in integrating gender and diversity issues into programs.</li></ul><p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p>

<p>Vacancy No: 0022<br>Section/Unit: Program Department<br>Supervisor: Project Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 6 Months<br>Closing Date: 21 August 2026</p><h4>Background</h4><p>The Food Security and Livelihoods (FSL) Officer will be responsible for the planning, coordination, implementation, monitoring, and reporting of Food Security and Livelihoods interventions under the UNDP-funded project. The position will support the restoration and strengthening of livelihoods, enhance food security, promote sustainable income-generating opportunities, and contribute to community resilience among vulnerable populations, including returnees, internally displaced persons (IDPs), women, youth, and host communities.<br>The FSL Officer will work closely with government partners, local authorities, communities, and project staff to ensure the effective delivery of project activities and achievement of project objectives.</p><h4>Duties and responsibilities</h4><p>Project Implementation<br>Lead the implementation of Food Security and Livelihoods activities in accordance with approved project work plans.<br>Support the delivery of livelihood restoration, income-generating activities, agricultural support, vocational skills development, and resilience-building interventions.<br>Ensure project activities are implemented on time, within budget, and in compliance with donor and organizational requirements.<br>Conduct beneficiary targeting, registration, and verification processes.<br>Facilitate community consultations and participatory assessments.<br>2. Technical Support and Program Quality<br>Provide technical guidance on food security, livelihoods, agriculture, small business development, and resilience programming.<br>Ensure interventions are responsive to the needs of vulnerable households.<br>Support market assessments, value chain analyses, and livelihood assessments.<br>Promote sustainable livelihood approaches and climate-resilient practices where applicable.<br>Ensure integration of gender, protection, disability inclusion, and accountability principles across all activities.<br>3. Stakeholder Coordination<br>Maintain effective working relationships with government institutions, HAC, local authorities, line ministries, community leaders, and implementing partners.<br>Coordinate with UN agencies, NGOs, and other stakeholders involved in FSL interventions.<br>Represent Human Appeal in relevant sector coordination meetings and technical forums as delegated by the Project Manager.<br>4. Monitoring, Evaluation, Accountability and Learning (MEAL)<br>Monitor project activities and track progress against indicators and targets.<br>Ensure timely and accurate collection of project data.<br>Conduct regular field monitoring visits and beneficiary follow-up.<br>Prepare activity reports, beneficiary databases, and success stories.<br>Support baseline, endline, post-distribution monitoring, and evaluation exercises.<br>Ensure accountability mechanisms and community feedback systems are functional.<br>5. Reporting and Documentation<br>Prepare weekly, monthly, and quarterly progress reports.<br>Document project achievements, challenges, lessons learned, and best practices.<br>Maintain accurate project records and supporting documentation.<br>Contribute to donor reports and project updates as required.<br>6. Capacity Building<br>Organize and facilitate training sessions for beneficiaries, community groups, cooperatives, and local partners.<br>Support the development of training materials and technical guidance documents.<br>Strengthen the capacities of community committees and livelihood groups to promote sustainability.<br>7. Compliance and Risk Management<br>Ensure project activities comply with UNDP requirements, Human Appeal policies, and Government regulations.<br>Identify implementation risks and recommend mitigation measures.<br>Ensure compliance with safeguarding, protection, accountability, and anti-fraud policies.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p>Bachelor's degree in Food Security and Livelihoods (FSL), Agriculture, Agricultural Economics, Rural Development, Economics, Development Studies, Social Sciences, Natural Resource Management, or a related field.<br>Master's degree in a relevant discipline is an added advantage.<br>Experience<br>Minimum 3-5 years of relevant experience in Food Security and Livelihoods, resilience, recovery, agriculture, or economic development programs.<br>Experience working with NGOs, INGOs, UN agencies, or donor-funded projects.<br>Demonstrated experience in implementing livelihood recovery, agricultural support, vocational training, cash-based interventions, or economic empowerment programs.<br>Experience working with vulnerable populations, including IDPs, returnees, women, and host communities.<br>Familiarity with UNDP or other institutional donor requirements is highly desirable.<br>Technical Skills<br>Knowledge of food security and livelihoods programming.<br>Understanding of market systems and livelihood approaches.<br>Experience conducting community-based assessments and beneficiary targeting.<br>Strong data collection, analysis, and reporting skills.<br>Excellent facilitation and training skills.<br>Proficiency in Microsoft Office applications, particularly Excel and Word.<br>Experience using Kobo, ODK, or other digital data collection platforms is an advantage.<br>Languages<br>Fluency in spoken and written English.<br>Fluency in Arabic is required.<br>Core Competencies<br>Technical expertise in FSL programming<br>Results-oriented approach<br>Community engagement and mobilization<br>Planning and organizational skills<br>Problem-solving and analytical thinking<br>Communication and interpersonal skills<br>Teamwork and collaboration<br>Accountability and integrity<br>Cultural sensitivity and adaptability<br>Key Deliverables<br>Timely implementation of FSL activities.<br>Achievement of project targets and indicators.<br>Quality beneficiary targeting and monitoring.<br>Accurate and timely reporting.<br>Strengthened livelihoods and food security outcomes among targeted populations.<br>Effective coordination with stakeholders and community structures.</p><p>&nbsp; &nbsp;Human Appeal is committed to safeguarding, diversity, equity, and inclusion and encourages qualified candidates, including women and persons with disabilities, to apply. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p>

<p>Vacancy No: UNEP/2026/07<br>Section/Unit: Disasters and Conflicts Branch Sudan Sudan Offices<br>Grade Level: UNOPS LICA<br>Supervisor: Direct supervision of the Deputy Country Programme Manager and overall supervision of the Head of the Disasters and Conflicts Branch<br>No. of Post: 1<br>Duty Station: Gedaref<br>Duration: 19/8/2026 to 19/10/2026<br>Closing Date: 15 August 2026</p><h4>Background</h4><p>The United Nations Environment Programme is the United Nations system’s designated entity for addressing environmental issues at global, regional and national levels. In Sudan, UNEP implements environmental governance, climate resilience, natural resource management and recovery programmes in partnership with national, state and local authorities, communities, civil society organizations and development partners.</p><p>Dinder National Park is one of Sudan’s most important protected areas and supports significant biodiversity, wildlife habitats, seasonal wetlands, forests, rangelands and water systems. The park is also closely connected to the livelihoods and resource-use practices of communities in the surrounding areas of Sennar, Gedaref and Blue Nile states.</p><p>Climate change, land degradation, agricultural expansion, population displacement, weak natural resource governance and increasing demand for land, water, forest products and grazing resources have placed considerable pressure on the park and its surrounding landscapes. These pressures have contributed to the degradation of wildlife habitats, blockage and sedimentation of mayas and seasonal water channels, loss of vegetation cover, soil erosion, expansion of cultivation into ecologically sensitive areas, unsustainable use of forest resources, human–wildlife interactions and conflicts among farmers, pastoralists, communities and park authorities.</p><p>The conflict that began in April 2023 has further affected livelihoods, public infrastructure, markets, institutional capacities and access to natural resources. Population movements and the disruption of traditional livelihood systems may have changed settlement patterns, agricultural practices, livestock routes and patterns of dependence on the park and its surrounding natural resources.</p><p>In September 2024, UNEP and the European Union signed an agreement to implement the project <strong>“Enhancing Food Security and Climate Resilience of Rural Communities in and around Dinder National Park.”</strong> The project aims to strengthen resilient livelihoods, improve natural resource governance, enhance climate resilience and reduce unsustainable pressure on Dinder National Park.</p><p>&nbsp;</p><figure class="table"><table><tbody><tr><td><p><strong>2.&nbsp;</strong><i><strong>Objective:</strong></i></p><p>The objective of the consultancy is to undertake a rapid climate change vulnerability and environmental assessment in and around Dinder National Park to identify priority landscapes, communities and ecosystems for implementation of the Dinder Project.</p><p>The consultancy will generate a geospatial evidence base and practical recommendations to support climate-resilient natural resource management, ecosystem restoration and sustainable livelihood interventions.</p><p>&nbsp;</p></td></tr></tbody></table></figure><h4>Duties and responsibilities</h4><ul><li>Compile existing climate, environmental and socioeconomic information.&nbsp;</li><li>Develop the assessment methodology, workplan and field data collection tools.&nbsp;</li><li>Identify information gaps requiring field verification.</li><li>Analyse historical climate trends affecting Dinder (rainfall, drought, flooding and temperature).</li><li>Produce land use/land cover maps using recent satellite imagery.</li><li>Identify areas affected by land degradation, vegetation loss and agricultural encroachment.</li><li>Map water resources, mayas, seasonal streams and degraded ecosystems.</li><li>Identify climate-sensitive ecosystems and environmentally vulnerable areas.</li><li>Assess Exposure to Climate Hazards, Sensitivity of ecosystems and livelihoods , Adaptive capacity of communities, Climate-related natural resource pressures , Priority intervention areas&nbsp;</li><li>Develop Climate vulnerability maps , Ecosystem vulnerability maps , Community vulnerability profiles Intervention prioritization maps&nbsp;</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td><i><strong>ACADEMIC:</strong></i></td></tr><tr><td><p>&nbsp;</p><ul><li>Post-graduate university degree in natural resources management, environmental science, agriculture, forestry, livestock, fisheries or any other related subjects.&nbsp;</li><li>&nbsp;A first-level university degree in combination with five additional years of qualifying experience may be accepted in lieu of the advanced university degree.&nbsp;</li></ul><p>&nbsp;</p></td></tr><tr><td><p><i><strong>EXPERIENCE:</strong></i></p><p>&nbsp;</p><ul><li>5 years of relevant experience in climate change, environmental management,&nbsp; &nbsp;natural resource management and improvement in livelihoods in post-conflict situations.&nbsp;</li><li>Sound understanding of natural resources management and climate change development in Sudan.&nbsp;</li><li>Great affinity with working experience in gender equality and women’s empowerment.&nbsp;</li><li>Experience with participatory climate change assessment and analysis and planning.&nbsp;</li><li>Good understanding of the economic, political and social context in Sudan is essential and in Sudan is desirable.&nbsp;</li><li>Results driven, ability to work under pressure and to meet strict deadlines.&nbsp;</li><li>Experience working with a variety of partners, with the objective of providing technical input/support. &nbsp;</li><li>Excellent written and spoken communication skills required in both English and Arabic&nbsp;</li><li>Extensive experience of working in multidisciplinary teams.&nbsp;</li><li>Experience working in a conflict-affected environment is an asset.&nbsp;</li></ul><p>&nbsp;</p></td></tr></tbody></table></figure><figure class="table"><table><tbody><tr><td><i><strong>LANGUAGE:</strong></i></td></tr><tr><td><ul><li>Languages: Fluent writing and speak in Arabic and Professional level for English&nbsp;</li></ul></td></tr><tr><td><i><strong>SPECIAL&nbsp;KNOWLEDGE&nbsp;&amp;SKILLS:</strong></i></td></tr><tr><td><p>&nbsp;</p><ul><li>Consistently approach work with energy and a positive, constructive attitude.</li><li>Timely response&nbsp;</li><li>Respond positively to feedback.</li><li>Good communication skills.</li></ul></td></tr></tbody></table></figure><p>&nbsp;</p><p>&nbsp;</p>

<p>Section/Unit: Operations<br>Grade Level: 13<br>Supervisor: Education Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 1 year with possibility<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>The Education Officer (EiE) will support the effective design, implementation, and monitoring of Education in Emergencies interventions to restore and sustain safe, inclusive, and protective learning opportunities for crisis-affected children. The role contributes to improving access, retention, and learning outcomes while reducing protection risks such as child labor, early marriage, and exploitation. The position ensures alignment with project design, INEE Minimum Standards, World Vision education in emergency implementation standard, and integrated multi-sector responses, working closely with government, clusters, and communities. The position will also contribute to assessing the capacity of local partners, developing capacity development plans, and providing ongoing coaching and mentorship.</p><h4>Duties and responsibilities</h4><p><strong>1.Project Implementation:&nbsp;</strong></p><p>• Lead implementation of EiE activities including, school rehabilitation, and accelerated learning programs.&nbsp;</p><p>• Ensure integration of psychosocial support (PSS), SEL, and life skills into education programming. • Support the selection of incentive workers, training, and supervision.&nbsp;</p><p>• Distribute Teaching &amp; Learning Materials (TLMs) and school supplies.</p><p>• Ensure inclusion of vulnerable groups (girls, children with disabilities, IDPs/refugees)&nbsp;</p><p>• Support safe school reopening advocacy and coordination with stakeholders.&nbsp;</p><p>• Facilitate back-to-school campaigns and community mobilization. • Implement Accelerated Learning Programs (ALP)</p><p>• Organize remedial classes to address learning loss.&nbsp;</p><p>• Establish and strengthen child protection referral pathways in collaboration with protection sector and other stakeholders. • Facilitate community dialogues on safe education and protection risks.&nbsp;</p><p>• Support cash for education initiatives to reduce economic barriers.&nbsp;</p><p>• Promote inclusive education support for children with disabilities.&nbsp;</p><p>• Establish and strengthen gender clubs for life skills and protection awareness.&nbsp;</p><p>• Work closely with local partner, provide on time support and mentorship&nbsp;</p><p>• Follow up enrolment, attendance, drop out and retention&nbsp;</p><p>• Establish a system of reporting with local partner and regularly check plans and reports&nbsp;</p><p>• Support the establishment and strengthen of school base data record and keeping&nbsp;</p><p>• Work closely with respective school management and PTA to ensure efficient school improvement plan</p><p>&nbsp;</p><p><strong>2.Capacity Building &amp; Field Support&nbsp;</strong></p><p>✓ Train teachers and facilitators on:</p><p>&nbsp;• EiE, child-centered pedagogy, and inclusive education&nbsp;</p><p>• MHPSS (Mental Health and Psychosocial Support) and SEL&nbsp;</p><p>• Child safeguarding and protection&nbsp;</p><p>• Instructional planning&nbsp;</p><p>• Continuous assessment&nbsp;</p><p>• Strengthened capacity of teachers and education stakeholders.&nbsp;</p><p>• Improved quality of teaching and safe classroom practices.&nbsp;</p><p>• Improved planning and reporting&nbsp;</p><p>•Train school leaders, PTA members, and education officials on Education in Emergency. &nbsp;</p><p>•Provide mentoring, coaching, and supportive supervision.</p><p>•Regularly contact partner and conduct capacity need assessment, identify capacity gap and organize on job training.</p><p>&nbsp;</p><p><strong>Stakeholder and Communities Engagement:&nbsp;</strong></p><p>• Coordinate with Education Cluster, Locality education department, local partner schools, and PTAs.&nbsp;</p><p>• Strengthen community-based structures to support education access.&nbsp;</p><p>• Collaborate with Protection, WASH, Health, Nutrition, MPCA and FSL teams for integrated programming.&nbsp;</p><p>• Support EiE advocacy and coordination platforms</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Monitoring, Evaluation Evidence and Knowledge Management:&nbsp;</strong></p><p>• Prepare weekly, monthly and Quarter donor reports&nbsp;</p><p>• Develop weekly plan and support partner organization to regularly pan and report&nbsp;</p><p>• Monitor program performance using Kobo, indicator tracking tools, and WV systems. • Conduct joint monitoring visits with stakeholders&nbsp;</p><p>• Support assessments&nbsp;</p><p>• Ensure implementation of Accountability to Affected Populations (AAP) mechanisms.&nbsp;</p><p>• Document lessons learned, best practices, and case studies.&nbsp;</p><p>• Organize project review workshops&nbsp;</p><p>• Ensure appropriate data record and keep system in all targeted schools</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>1.Required Education, training, license, registration, and/or Certification</strong><br>1.BA/BSc in Education, Educational Planning &amp; Management, or related field&nbsp;</p><p>2.Master’s degree is an advantage</p><p>&nbsp;</p><p><strong>2.Required Professional Experience</strong></p><p>1.Minimum 3–5 years of experience in education programming, preferably in emergency or humanitarian contexts&nbsp;</p><p>2.Experience in: ✓ EiE programming (ALP, PSS, CVA, remedial class)&nbsp;</p><p>3.Teacher training and community mobilization ✓ Protection mainstreaming (CPiE, safeguarding)&nbsp;</p><p>4.Familiarity with INEE Minimum Standards and cluster coordination systems&nbsp;</p><p>5.Strong experience in monitoring, reporting, and data management</p><p>&nbsp;</p><p><strong>3.Required Language(s)&nbsp;</strong></p><p>1. English (fluent)&nbsp;</p><p>2.Arabic (required)&nbsp;</p><p>3.Local language (advantage)</p><p>&nbsp;</p><p><strong>4.Required travel and/or work environment accommodations</strong></p><p>1.Based in project location with frequent travel to crisis-affected areas&nbsp;</p><p>2. Work in resource-constrained and insecure environments&nbsp;</p><p>3.Extended working hours during reporting and emergency response periods</p><p>&nbsp;</p><p><strong>5.Preferred Experience, Knowledge and/or Key Competencies</strong></p><ul><li>Be Safe and Resilient&nbsp;</li><li>Build Relationships&nbsp;</li><li>Learn and Develop&nbsp;</li><li>Partner and Collaborate&nbsp;</li><li>Deliver Results&nbsp;</li><li>Be Accountable&nbsp;</li><li>Improve and Innovate&nbsp;</li><li>Embrace Change&nbsp;</li><li>Demonstrated success and previous experience managing project across education, education in emergency projects. &nbsp;Experience in fragile, conflict-affected contexts&nbsp;</li><li>In-depth knowledge and previous experience of program quality standards, evidence-based approaches, and innovation in in problem solving during challenging situations to implement education interventions. &nbsp;</li><li>Familiarity with localisation frameworks, partnership models, and systems-strengthening approaches.&nbsp;</li><li>Applied knowledge of cross-cutting themes: gender equality, safeguarding, conflict sensitivity, faith and development, do no harm, social inclusion, and climate resilience.</li></ul>

<p>Vacancy No: 0023<br>Section/Unit: Program Department<br>Supervisor: Project Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 6 Months<br>Closing Date: 21 August 2026</p><h4>Background</h4><p>The Project Manager will provide overall leadership, coordination, management, and technical oversight for the implementation of a UNDP-funded project. The role holder will ensure that project activities are delivered efficiently, on time, within budget, and in full compliance with UNDP requirements, Human Appeal policies, and Government of Sudan regulations.<br>The Project Manager will act as the primary focal point with UNDP, Humanitarian Aid Commission (HAC), line ministries, local authorities, implementing partners, and communities to ensure successful project implementation and achievement of project outcomes.</p><h4>Duties and responsibilities</h4><p>&nbsp;Project Management and Implementation<br>Lead the overall implementation of project activities in accordance with approved project documents, work plans, budgets, and timelines.<br>Develop detailed implementation plans and monitor progress against project targets and indicators.<br>Ensure timely achievement of project outputs, outcomes, and deliverables.<br>Oversee day-to-day project operations and ensure quality implementation.<br>Identify implementation challenges and develop appropriate mitigation measures.<br>Ensure adherence to UNDP regulations, Human Appeal procedures, and donor compliance requirements.<br>2. Donor Coordination and Partnership Management<br>Serve as the primary focal point for UNDP on project implementation matters.<br>Establish and maintain effective relationships with HAC, relevant government ministries, local authorities, UN agencies, NGOs, and community representatives.<br>Organize and participate in coordination meetings, project review meetings, monitoring visits, and donor briefings.<br>Ensure effective communication and information sharing among stakeholders.<br>3. Budget and Grant Management<br>Manage project budgets and expenditures in line with approved plans.<br>Monitor budget utilization and spending rates.<br>Review financial forecasts and expenditure plans.<br>Coordinate preparation and submission of financial documentation, including FACE forms and supporting documents.<br>Ensure compliance with donor financial requirements and Human Appeal policies.<br>4. Monitoring, Evaluation, Accountability and Learning (MEAL)<br>Ensure implementation of project monitoring and evaluation systems.<br>Track project indicators and measure progress against targets.<br>Review project data and ensure accuracy and quality of reporting.<br>Promote accountability mechanisms and beneficiary feedback systems.<br>Capture lessons learned and best practices for future programming.<br>5. Team Management and Capacity Building<br>Lead and supervise project staff and consultants.<br>Support recruitment, onboarding, and performance management.<br>Build team capacity and promote professional development.<br>Foster teamwork, collaboration, and accountability.<br>6. Reporting and Documentation<br>Prepare high-quality monthly, quarterly, interim, and final donor reports.<br>Ensure timely submission of narrative reports to UNDP and Human Appeal management.<br>Maintain accurate project records, files, and documentation.<br>Develop project success stories, case studies, presentations, and visibility materials.<br>7. Procurement and Logistics Oversight<br>Coordinate procurement planning and implementation.<br>Ensure procurement processes comply with Human Appeal and donor requirements.<br>Monitor project assets, inventory management, and equipment utilization.<br>Ensure timely delivery of goods, services, and works.<br>8. Risk Management and Compliance<br>Identify programmatic, operational, financial, and security risks.<br>Develop mitigation measures and monitor risk management plans.<br>Ensure compliance with safeguarding, fraud prevention, accountability, and protection policies.<br>Support project audits, evaluations, and monitoring missions.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p>Master’s degree in Project Management, Development Studies, Food Security and Livelihoods (FSL), Social Sciences, Economics, International Development, Agriculture, Rural Development, or a related field.<br>A Bachelor’s degree in a relevant field with substantial and progressively responsible professional experience may be considered in lieu of an advanced degree.<br>Professional certification in Project Management (PMP, PRINCE2, or equivalent) is an added advantage.<br>Experience<br>Minimum of 5-7 years of progressively responsible experience in managing humanitarian, recovery, resilience, or development projects.<br>Demonstrated experience in implementing Food Security and Livelihoods (FSL), livelihoods recovery, resilience-building, economic empowerment, agriculture, cash-based interventions, or community development projects funded by UN agencies or international donors.<br>Proven experience managing donor-funded projects, particularly those funded by UNDP, UN agencies, or other institutional donors.<br>Experience working with government ministries, HAC, local authorities, community structures, and vulnerable populations, including IDPs, returnees, and host communities.<br>Strong experience in project cycle management, grants management, donor reporting, budget oversight, and team leadership.<br>Skills and Competencies<br>Strong project cycle management skills.<br>Excellent leadership and team management abilities.<br>Strong budget management and financial monitoring skills.<br>Excellent report writing and communication skills in English.<br>Strong stakeholder engagement and negotiation skills.<br>Ability to manage multiple priorities under tight deadlines.<br>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).<br>Languages<br>Fluency in English (written and spoken).<br>Fluency in Arabic is required.<br>Core Competencies<br>Leadership and Strategic Thinking<br>Results-Based Management<br>Partnership Building<br>Planning and Organizing<br>Accountability and Integrity<br>Problem Solving and Decision Making<br>Communication and Negotiation<br>Teamwork and Collaboration<br>Adaptability and Resilience<br>Expected Deliverables<br>Timely and successful implementation of project activities.<br>Achievement of project indicators and targets.<br>Full compliance with UNDP and Human Appeal requirements.<br>Quality and timely donor reporting.<br>Effective stakeholder coordination and engagement.<br>Efficient budget utilization and grant management.<br>Sustainable project outcomes and strengthened community resilience.<br>&nbsp;</p>

<p>Vacancy No: 03<br>Section/Unit: Program<br>Supervisor: Program Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: One year<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><p>The MEAL Officer works under the administrative supervision of the Field Coordinator / HoM and the technical supervision of the MEAL Manager at SIF Country Office. He/she is a key member of the MEAL Department and the Programme Quality Support Team within the SIF Sudan Mission.<br>The MEAL Officer is responsible for supporting the design, implementation, monitoring, evaluation, accountability and learning processes for SIF’s humanitarian operations in Sudan. This includes assessments, surveys, data collection, data quality assurance, accountability mechanisms, reporting, learning documentation and evidence-based programme improvement.<br>He/she supervises MEAL Assistants and project MEAL staff in different districts and ensures that MEAL systems are applied consistently across all projects.<br>&nbsp;</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Surveys &amp; Assessments</strong><br>• Conduct needs assessments, baseline surveys, endline surveys, post-distribution monitoring (PDM), market assessments and emergency assessments.<br>• Develop data collection tools (questionnaires, Focus Group Discussions [FGD], Key Information interviews [KIIs], observation checklists) and sampling methodologies.<br>• Train data collection teams and supervise field data collection.<br>• Conduct PRA exercises (Participatory Rural Appraisal) and interviews with line departments and stakeholders.<br>• Ensure data quality, consistency and completeness during collection and entry.<br>• Manage MEAL databases and facilitate data cleaning and analysis.<br>• Conduct data audits (minimum 5% sample) and share audit reports with MEAL-Manager.<br>• Prepare first draft reports for assessments, baselines, endlines and emergency assessments.<br>• Use digital data collection tools (Kobo/ODK Toolbox, mobile data collection apps) when applicable.<br><strong>Objective 2: Project Design &amp; Implementation Support</strong><br>• Assist supervisors in desk reviews and documentation for project design.<br>• Extract and analyze information from existing surveys to support proposal development and concept notes.<br>• Ensure field implementation adheres to SIF’s MEAL system and minimum standards.<br>• Provide technical inputs for log frame development (indicators, Means of Verifications [MOVs], risks, assumptions).<br>• Support programme teams in defining indicators, targets and monitoring tools.<br>O<strong>bjective 3: Monitoring &amp; Evaluation</strong><br>• Develop MEAL Plans for new projects using the PMP tool, in coordination with Project Managers.<br>• Conduct regular field monitoring visits and produce monitoring visit reports.<br>• Hold debrief sessions with programme teams and develop action plans.<br>• Conduct follow-up monitoring visits and maintain Monitoring-Action Plan Tracker.<br>• Support internal monitoring and evaluation exercises, including case studies and success stories.<br>• Manage internal evaluation activities and ensure results are shared with stakeholders.<br>• Ensure completion and accuracy of beneficiary databases.<br>• Review and update PMP monthly and share with MEAL-Manager with complete MOVs.<br>• Support development of TORs for external evaluations and assist evaluators during fieldwork.<br>• Contribute reliable data, analysis and evidence for donor reporting.<br><strong>Objective 4: Accountability</strong><br>• Ensure accountability mechanisms are implemented at field level.<br>• Orient programme teams and beneficiaries on SIF’s help desk / complains procedures.<br>• Ensure help desk / complains banners are displayed at activity sites.<br>• Ensure complaints and feedback are acknowledged, registered, processed, resolved and responded to.<br><br>• Maintain and update database and share monthly updates with MEAL-Manager.<br>• Promote accountability to affected populations by ensuring communities are informed about project activities, selection criteria, feedback channels and their rights.<br><strong>Objective 5: Learning</strong><br>• Support MEAL Manager and Programme Manager in organizing review meetings and lessons-learned workshops.<br>• Take minutes of meetings and share with supervisors.<br>• Identify and document key learning points during project implementation.<br>• Lead development of case studies and success stories for learning and evaluation purposes.<br>• Contribute to learning exercises and programme improvement processes.<br><strong>Objective 6: Data Protection</strong><br>• Manage and process all project and beneficiary data responsibly.<br>• Ensure personal data is protected, archived safely and handled according to SIF data protection standards.<br>• Train staff on safe data handling, privacy and confidentiality.<br>• Respect confidentiality and safeguarding principles in all MEAL activities.<br><strong>Objective 7: Coordination</strong><br>• Coordinate with Village Development Committees (VDCs), committees, cooperatives, government departments and other stakeholders.<br>• Ensure stakeholder participation in monitoring and supervision.<br>• Maintain strong upward, parallel and downward coordination with all departments.<br>• Act as a proactive team member and support inter-departmental collaboration.<br><strong>Objective 8: Reporting &amp; Communication</strong><br>• Meet weekly and monthly reporting deadlines.<br>• Share MEAL reports with line and technical supervisors.<br>• Ensure supervisors are informed about future tasks and ongoing activities.<br>• Follow proper communication protocols when sharing confidential information.<br>• Prepare weekly and monthly progress and planning reports.<br>O<strong>bjective 9: Capacity Building</strong><br>• Support MEAL Manager in building capacity of MEAL Assistants and project staff.<br>• Train programme staff and community members on help desk/ complains, data collection and monitoring.<br>• Build capacity of field stakeholders (VDCs, committees, cooperatives) in project monitoring.<br>• Support staff understanding of safeguarding and child protection principles.</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education</strong><br>• Bachelor's degree or equivalent in Project Management, Monitoring &amp; Evaluation, Social Sciences, Statistics, Economics, Econometrics or related field.<br>Experience<br>• Minimum 3 years of relevant MEAL experience with an NGO/INGO.<br>• Experience in emergency and disaster response MEAL systems.<br>• Experience conducting assessments, surveys, FGDs, KIIs, PDMs and evaluations.<br><strong>Knowledge</strong><br>• MEAL systems, logical frameworks, indicators, accountability mechanisms.<br>• Data collection tools (Kobo, ODK), Excel, Word, PowerPoint.<br>• Strong report writing skills.<br>• Understanding of humanitarian principles, safeguarding, CHS, SPHERE.<br><strong>Competencies</strong><br>• Strong interpersonal communication and analytical skills.<br>• Ability to organize work schedules and maintain confidentiality.<br>• Team player, flexible, able to work in remote and uncertain environments.<br>• Cultural sensitivity and conflict-resolution skills.<br>• Ability to maintain effective working relations with diverse backgrounds.<br>• Rigorous, respectful, and committed to SIF values and mandate<br>&nbsp;</p><p><strong>Languages:&nbsp;</strong>Fluency&nbsp;in&nbsp;<strong>English&nbsp;and&nbsp;Arabic</strong>.</p>

<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 4<br>Duty Station: Kassala<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p>&nbsp;</p><p><strong>Program Summary</strong></p><p><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected regions across Sudan, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p><br>The EU Youth programme is an European Commission-funded action implemented by Mercy Corps in consortium with the Danish Refugee Council (DRC) and local partners to support conflict- and displacement-affected young people aged 15–35. The 42-month program started in January 2026, and will respond to Sudan’s protracted crisis by combining short-term income opportunities with pathways to longer-term economic recovery, while strengthening protection and social cohesion for youth, especially young women, internally displaced persons (IDPs), and youth with disabilities.</p><p><br>Through an integrated approach, the EU Youth programme will deliver labour-intensive, community-based public works and Cash for Work (CfW) activities that rehabilitate priority community assets and improve access to services and markets, alongside market-relevant training, entrepreneurship support, and linkages to employment and financial services (including VSLAs). All activities are designed using conflict- and inclusive approaches and are informed by assessments, with protection mainstreaming and community safety measures embedded where feasible to support safe participation and reduce vulnerabilities.</p><p>&nbsp;</p><p><strong>Position Summary</strong></p><p><br>The Livelihood and Employment Coordinator provides technical coordination and quality assurance for the EU Youth programme’s livelihoods, entrepreneurship, and MSME support interventions, with primary responsibility for Output 2: Strengthened technical and financial capacities of self-employed youth and micro and small businesses, with a specific focus on Activity 2.2 (entrepreneurship programmes, start-up kits, financial literacy, B2B networking, and entrepreneurship hubs). The role ensures interventions are market-informed, inclusive, and conflict-sensitive, supporting young people (15–35) affected by conflict and displacement to start and sustain viable micro-enterprises and improve access to income opportunities.</p><p><br>Working across implementation areas in Sudan, the Coordinator provides hands-on technical guidance to Project Managers and their teams, local implementing partners, and consortium counterparts, ensuring consistent standards, tools, and approaches. The position strengthens implementation quality through market-based programme design, clear technical guidance, coaching and mentoring models, and strong linkage strategies to suppliers, market actors, and service providers. The role also ensures that all Activity 2.2 modalities — particularly start-up kits/small grants and any cash/voucher support — are delivered with robust compliance, accountability, and safeguarding practices aligned with donor requirements and programme risk management.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities</strong></p><p><br><strong>Strategy and Vision</strong></p><p><br>•Lead the technical vision for youth entrepreneurship and employment pathways under Output 2,ensuring Activity 2.2 delivers outcomes that are market-relevant, scalable, and responsive to therealities of displacement-affected and semi-urban contexts.<br>•Ensure Activity 2.2 programming is aligned with the EU Youth programme’s Theory of Change:enabling youth, especially young women and youth with disabilities, to build sustainable livelihoods,reduce reliance on aid, and access safer economic opportunities.<br>•Translate assessment findings (labour/market analysis, local demand mapping, partner insights) intoclear technical priorities for start-up kits, enterprise skills packages, coaching models, and marketlinkage strategies.</p><p>&nbsp;</p><p><strong>Program Management</strong></p><p><br>•Provide technical oversight and coordination for Activity 2.2 implementation across all areas, workingclosely with Project Leads to ensure standardization, technical quality, and timely delivery.<br>•Guide the end-to-end entrepreneurship support cycle: participant selection and sequencing;business/financial literacy training; business plan development; start-up kit or grant support; post-distribution coaching; and market linkage follow-up.<br>•Strengthen delivery models that reflect local feasibility (e.g., group-based training, peer mentoring,community-based hubs, mobile delivery) while maintaining quality and inclusion.<br>•Coordinate with partners and internal teams to operationalize Business-to-Business networking andjob/market linkage events, ensuring youth have practical access to suppliers, customers, and serviceproviders.</p><p>•Support the establishment and/or strengthening of community-based entrepreneurship hubs, includingminimum service standards (information, mentorship, referrals, safe participation) and practicalmanagement arrangements.</p><p>&nbsp;</p><p><strong>Research, Learning and Impact (in close coordination with the PAQ unit)</strong><br>•Work with PaQ/MEAL to define and monitor Activity 2.2 quality and results indicators (businessreadiness, start-up kit utilization, income trends where feasible, business survival/progress markers,market linkages, and participant satisfaction).<br>•Build practical learning loops with Project Managers: identify bottlenecks (e.g., market access, inputshortages, security constraints), test adaptations, and document lessons to improve programmeeffectiveness.<br>•Contribute to evidence-based improvements in training curricula, mentoring approaches, selectioncriteria, and enterprise support packages, ensuring they remain responsive to market and protectionrealities.</p><p>&nbsp;</p><p><strong>Representation and Influence</strong></p><p><br>•Coordinate closely with Mercy Corps programme leadership, Project Managers, and partners to alignActivity 2.2 delivery with broader Output 2 services (career counselling, life skills, referrals).<br>•Collaborate with consortium counterparts (including Danish Refugee Council) to harmonize technicalstandards, tools, and market engagement approaches, and to strengthen linkages betweenentrepreneurship and other programme components (e.g., job matching, apprenticeships).<br>•Engage, as delegated, with relevant coordination platforms and market actors (business associations,suppliers, service providers) to strengthen ecosystem linkages for youth-led enterprises.</p><p>&nbsp;</p><p><strong>Finance and Compliance Management</strong></p><p><br>•Ensure Activity 2.2 start-up kits and/or small grant modalities are implemented with clear eligibilitycriteria, transparent selection processes, strong documentation, and auditable decision-making.<br>•Support Project Managers and operations/finance teams to maintain compliance for cash/voucher orin-kind support, including procurement standards, beneficiary verification, distribution controls,reconciliation, and data protection.<br>•Strengthen risk mitigation related to fraud, diversion, and safeguarding, ensuring feedback/complaintsmechanisms are accessible and trusted by youth participants.<br>•Ensure implementation aligns with donor requirements (including any restrictive measures, screening,and partner compliance processes) and that expenditures reflect value-for-money and marketfeasibility.</p><p>&nbsp;</p><p><strong>Organizational Learning</strong></p><p><br>•Build internal capacity by developing and rolling out simple technical guidance and SOPs for Activity2.2 (entrepreneurship training standards, business plan scoring rubrics, start-up kit specificationtemplates, coaching approaches, and market linkage checklists).<br>•Mentor and coach Project Managers and field teams to improve technical consistency, inclusionpractices, and adaptive management, especially in dynamic or constrained access environments</p><p>•Promote cross-team integration (livelihoods, protection, and field operations) to strengthen “safeparticipation,” referrals, and sustained engagement of vulnerable youth in entrepreneurship activities.<br>•Capture field innovations and practical solutions and support their adoption across areas to improvescale, quality, and efficiency.</p><p>&nbsp;</p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risks andmitigations related to their area of work<br>•Practices the values of Mercy Corps including respecting the dignity and well-being of participants andfellow team members<br>•Encourages openness and communication in their team; encourages team members to submit reportsif they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</p><p>&nbsp;</p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risksand mitigations related to their area of work.<br>•Practices the values of Mercy Corps including respecting the dignity and well-being ofparticipants and fellow team members.<br>•Encourages openness and communication in their team; encourages team members to submitreports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and otheroptions.</p><p>&nbsp;</p><p><strong>Supervisory Responsibility</strong></p><p><br>•Mercy Corps team members are expected to support all efforts toward accountability, specifically toour program participants, community partners, other stakeholders, and to international standardsguiding international relief and development work. We are committed to actively engagingcommunities as equal partners in the design, monitoring and evaluation of our field projects.</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To:</strong> Project Director</p><p><br><strong>Works Directly With: </strong>EU Youth Program team (including but not limited to Deputy Program Director, Project Managers, Area Managers, CfW Coordinator, Officers), MC’s PAQ Unit, members of Operations, Program departments, the Senior Management Team and HQ Technical Support Unit (Cash and Market Advisors).</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>MINIMUM QUALIFICATION &amp; TRANSFERABLE SKILLS</strong><br>•Knowledge and Experience<br>•Bachelor’s degree in economics, international development, business/entrepreneurship, livelihoods,social sciences, or a related field required;<br>•5+ of progressively responsible experience designing and/or managing livelihoods, employment,entrepreneurship, and/or MSME-support programming in fragile, conflict-affected, or displacement-affected contexts.</p><p>•Demonstrated experience delivering youth-focused entrepreneurship and self-employmentprogramming, including at least two of the following: business skills training, financial literacy, businessplan development, start-up kits/in-kind support, small grants, coaching/mentorship models, B2Bnetworking/market linkages, or entrepreneurship hubs.<br>•Strong understanding of labour markets and market systems in crisis settings, including ability to applymarket assessments to programme design and adapt modalities to supply constraints and volatility.<br>•Proven ability to provide technical oversight across multiple locations and teams, includingdevelopment of SOPs/tools, staff coaching, implementation troubleshooting, and ensuring consistentminimum standards.<br>•Previous experience building capacity of staff and local partners.<br>•Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance,to effectively support implementation of programs while staying compliant with donor and Mercy Corpsregulations.<br>•Advanced computer skills in MS Office programs, particularly Excel.<br>•Effective verbal and written communication, multi-tasking, organizational and prioritization skills.<br>•Willingness and ability to travel frequently to field locations and work in insecure or hardshipenvironments, with flexibility to adjust to changing access conditions.<br>•Excellent oral and written Arabic and English skills required.</p><p><strong>SUCCESS FACTORS</strong></p><p><br>•The successful Livelihood and Employment Coordinator will be able to deliver high-quality, market-informed entrepreneurship support in a rapidly changing, conflict-affected environment, whilestrengthening consistency across multiple implementation areas. Key success factors include:<br>•Market-driven, practical problem-solving: Consistently translates labour/market realities intofeasible entrepreneurship packages (training, start-up kits, coaching) and adapts quickly to supplyconstraints, inflation, and access limitations.<br>•Strong technical stewardship: Maintains clear minimum standards for Activity 2.2 and improvesimplementation quality through usable tools (SOPs, scoring rubrics, kit specifications) and hands-oncoaching of Project Managers and field teams.<br>•Results focus with realism: Sets clear priorities, monitors progress, and drives follow-through onbusiness support cycles (from training through start-up support to coaching and market linkages),while adjusting expectations to context and evidence.<br>•Collaboration and influence without authority: Builds strong working relationships with ProgramManagers, partners, and consortium counterparts; aligns diverse teams around consistent approachesand resolves bottlenecks constructively.<br>•Integrity, compliance, and accountability: Ensures transparent selection and auditabledocumentation for start-up kits/small grants; proactively manages fraud/diversion risk and strengthenstrusted feedback/complaints mechanisms.<br>•Inclusion and “safe participation” leadership: Designs and reinforces practical measures thatenable meaningful participation and benefit for young women, displaced youth, and youth withdisabilities, and works closely with protection colleagues to reduce risks that limit engagement.<br>•Learning mindset and adaptability: Routinely captures lessons from the field, tests improvements,and institutionalizes what works across locations, strengthening programme effectiveness over time.</p><p>&nbsp;</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in kassala and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.&nbsp; Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.&nbsp;</p><p>&nbsp;</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p>&nbsp;</p><h4><strong>Team Efficiency and Effectiveness&nbsp;</strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p>&nbsp;</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p>&nbsp;</p><h4><strong>Safeguarding &amp; Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the&nbsp;</strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;<a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>

<p>Gross salary: 1071 USD<br>Section/Unit: Finance<br>Grade Level: B1<br>Supervisor: Deputy Finance Coordinator<br>No. of Post: 1<br>Duty Station: PORT SUDAN<br>Duration: 6 months with the possibility of extension<br>Closing Date: 26 Sept 2026</p><h4>Background</h4><p>The Finance officer is under the direct responsibility of the Deputy Finance Coordinator or Admin and Finance Coordinator.&nbsp;</p><p>He/she ensures the proper daily administrative and accounting management of the base and the other bases under functional supervision in compliance with PUI procedures and the Sudanese legal framework.</p><p>&nbsp;</p><p>He/she supports the FS in the definition and implementation of financial, accounting, and administrative procedures and is one of the guarantors of the proper application of these procedures on the mission.&nbsp;</p><p>He/she provides legal and administrative support to FS in all matters related to taxes, duties, and other legal and statutory aspects and assists them in all accounting matters.</p><h4>Duties and responsibilities</h4><p><strong>&nbsp; &nbsp; &nbsp; &nbsp; 1.Treasury &amp; Cash Follow-up</strong></p><ul><li>Control the management of the petty cash.</li><li>Ensure that the daily physical inventory of the petty cash is accurate, and report any discrepancies to his/her line manager&nbsp;</li><li>Ensure availability of cash at base level and forecast any cash issue</li><li>Prepare the weekly cash forecast and request at the base level</li><li>Prepare and validate any checks done at the base level&nbsp;</li><li>Monitor due dates for payments of contracts&nbsp;</li><li>Follow-up with regular payments</li><li>Guarantee the security of the cash and confidentiality of information</li></ul><p>&nbsp;</p><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;2. Finance &amp; Accounting Management&nbsp;</strong></p><ul><li>Check, before recording any entry, that the invoices are compliant with PUI’s regulations and procedures&nbsp;</li><li>Record all expenses made through a bank in the Excel books daily, and properly fill in the information needed (date, accounting code, project, budget code, etc.)&nbsp;</li><li>Monitor the voucher process, and the quality of archiving of the invoices, as per the PUI &amp; donor’s rules and regulations</li><li>Guarantee the quality of the archiving process at the coordination level</li><li>Consolidate and check the accuracy of data of Base accountancy.</li><li>Prepare the monthly accounting closure for the Base&nbsp;</li><li>Participate in the consolidation of budget follow-ups</li><li>Prepare the weekly financial forecast of the Base, compile it, and send it to the Admin Manager for validation</li><li>Collect all invoices exempted from the VAT</li><li>Prepare the bank reconciliation at the end of each month&nbsp;</li><li>Prepare the annual closing documents necessary for the base</li><li>Support to prepare the external audit visits (donor and coordination visits)</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp; 3. PREPARATION OF HR PAYMENTS</strong></p><ul><li>Prepare salary advance(s), monthly salaries, end of accounts, perdiems and any exceptional payment(s) for local staff when applicable;&nbsp;</li><li>Support in the payment of NSI (National Social Insurance) and income taxes via respective authorities in the country and&nbsp; as well as all other annual declarations to the Ministry of Finance at the base level.&nbsp;</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;4. ARCHIVAL OF FINANCE FILES AND REPORTING&nbsp;</strong></p><ul><li>Manage the physical and electronic archival of accounting files as per Finance Guidelines;</li><li>Support the line manager in the preparation of any internal/external HR audit;</li><li>Report to the line manager any concern, and/or challenges/obstacles faced;</li><li>Support the line manager in sharing Finance updates and/or information with other personnel through possible communication channels (i.e. meetings, emails, Banks, Finance board, etc.)</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;5. PRIORITIES OF THE DEPARTMENT</strong></p><ul><li>Contribute to the development of tools that efficiently and effectively support the policies/guidelines;</li><li>Support the line manager in updating and implementing the Finance Guidelines and tools across the bases;</li><li>Ensure the accountancy is completed across the mission.&nbsp;</li><li>Ensure cash stability at the base.&nbsp;</li><li>Supervise the work of the Finance Assistant(s) and comply with the necessary supervisory role and duty with support from the line manager.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Mandatory requirements</strong></h4><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;Language skills:</strong></p><ul><li>Strong command in writing and editing documents in&nbsp;English and Arabic&nbsp;</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;Education degree</strong>:&nbsp;</p><ul><li>At least a Bachelor degree in Finance, Accounting, Economics, or related fields.&nbsp;</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;Work experience</strong>:&nbsp;</p><ul><li>At least two (2) years of work experience in human resources or administrative fields, an experience with INGO is preferable.</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;Knowledge and skills</strong>:&nbsp;</p><ul><li>Commitment to the NGO values and principles</li><li>Punctuality</li><li>Flexibility</li><li>Stress Management</li><li>Results</li><li>Teamwork</li><li>Service</li><li>Good health and physical condition</li><li>Diplomatic and open-minded</li><li>Rigour&nbsp;</li><li>Honesty</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;Computer skills:&nbsp;</strong></p><ul><li>Good knowledge of Office Pack, especially Excel and Word, outlook&nbsp;</li></ul><p><strong>&nbsp; &nbsp; &nbsp; Other:&nbsp;</strong></p><ul><li>Good skills in reports and contract redaction</li><li>Knowledge of humanitarian actors&nbsp;</li><li>Good management and pedagogical skills&nbsp;</li><li>Excellent communication and diplomacy skills to manage relationships in potentially tense situations</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;Assets:</strong></p><p><strong>&nbsp; &nbsp; &nbsp; Interests :</strong></p><ul><li>Good communication skills, diplomacy and solution-oriented attitude&nbsp;</li><li>Curiosity and interest in the organization's activities</li><li>Good ability to manage deadlines in emergency response contexts (stress resilient)</li><li>Honesty, integrity and transparency</li><li>Adaptability, flexibility</li><li>Autonomy, sense of initiative and anticipation</li><li>Punctuality</li></ul><p><strong>&nbsp; &nbsp; &nbsp; &nbsp;Transversal skills:</strong>&nbsp;</p><ul><li>Ability to work independently while taking initiatives and showing a sense of responsibility</li><li>Ability to withstand pressure and volatile environment</li><li>Sense of diplomacy</li><li>Analytical skills</li><li>Capacity to adapt and organizational flexibility</li><li>Organization, rigor and ability to meet deadlines</li><li>Ability to work and manage affairs professionally, and with maturity</li><li>Ability to represent the activities and mandate of PUI before local authorities</li><li>Ability to work with different partners in a spirit of openness, and with adaptable communications strategies</li></ul>

<p>Vacancy No: 17658<br>Section/Unit: Child Protection<br>Grade Level: NAT 5<br>Supervisor: Child Protection Coordinator<br>No. of Post: 1<br>Duty Station: Nyala<br>Duration: 10 Months<br>Closing Date: 24 Sept 2026</p><h4>Background</h4><p><strong>ROLE</strong></p><p>The Information Management Assistant supports the management of Child Protection case management data by ensuring timely, accurate, and confidential data entry, verification, and reporting. S/he maintains the Information Management System (IMS), conducts data quality checks, supports the use of standardized case management tools, and ensures all case files are complete and properly documented. The role works closely with case workers and the Information Management Coordinator to produce regular reports and support the implementation of CPIMS+ and other information management systems in accordance with data protection and safeguarding standards.</p><h4>Duties and responsibilities</h4><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Support the planning and delivery of training sessions on information management systems, data collection, data quality, and documentation tools for Child Protection staff.&nbsp;</li><li>&nbsp;Provide ongoing coaching and technical support to case workers to strengthen data management and reporting practices.&nbsp;</li><li>&nbsp;Promote the effective use of information management tools, standard forms, and digital platforms to ensure accurate and timely data entry and reporting.&nbsp;</li><li>&nbsp;Build the capacity of case workers and other relevant staff on IMS procedures, data quality standards, and confidentiality requirements.</li></ul><p><strong>Data Entry and Information Management</strong></p><ul><li>&nbsp;Enter, update, and maintain accurate and timely case management data in approved information management systems, including CPIMS+.&nbsp;</li><li>Conduct routine data quality checks and ensure data completeness, accuracy, and consistency.&nbsp;</li><li>Generate regular reports, statistics, and data analyses to support program monitoring and decision-making.&nbsp;</li><li>Maintain secure and organized filing systems for open and closed case records.&nbsp;</li><li>Ensure regular database backup and compliance with data protection, confidentiality, and information-sharing protocols.&nbsp;</li><li>&nbsp;Support the establishment and implementation of standardized information management systems and procedures.&nbsp;</li><li>Provide technical support and guidance to case workers on data management tools, documentation, and reporting requirements.</li></ul><p><strong>Other Duties</strong></p><ul><li>Work with the IMO and supervisors to monitor data collection through consistency checks</li><li>Participate in any other activities as may be assigned to you by your supervisor from time to time.</li><li>Comply with all relevant Save the Children International policies and procedures with respect to child protection, code of conduct, health and safety, security, equal opportunities and other relevant policies</li></ul><p><strong>&nbsp;MINIMUM QUALIFICATIONS/EXPERIENCE</strong></p><ul><li>Diploma or Bachelor's degree in Information Management, Computer Science, Information Technology (IT), Management Information Systems (MIS), Statistics, or a related field.</li><li>Relevant experience in information management, data management, database administration, or reporting.</li><li>Proficiency in Microsoft Office applications, particularly Excel.</li><li>Experience using information management systems, databases, or digital data collection platforms is an added advantage.</li><li>Good understanding of data protection, confidentiality, and data quality standards.</li><li>Strong analytical, organizational, and attention-to-detail skills.</li><li>Good written and verbal communication skills in English.</li><li>Ability to manage multiple tasks, work independently, and meet deadlines.</li><li>Experience in humanitarian or Child Protection programming is desirable.</li><li>Commitment to learning and professional development.</li></ul><p><strong>SKILLS AND BEHAVIOURS (SCI Values in Practice</strong>)</p><p><strong>Accountability:</strong></p><ul><li>Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.</li><li>Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child.</li></ul><p>&nbsp;</p><p><strong>Ambition:&nbsp;</strong></p><ul><li>Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages others to do the same.</li><li>Widely shares their personal vision for Save the Children, engages and motivates others.</li></ul><p>&nbsp;</p><p><strong>Collaboration:&nbsp;</strong></p><ul><li>Builds and maintains effective relationships, with their team, colleagues and with relevant external partners.</li><li>Approachable, good listener, easy to talk to.</li></ul><p>&nbsp;</p><p><strong>Creativity:&nbsp;</strong>Develops and encourages new and innovative solutions</p><ul><li>Willing to take disciplined risks.</li></ul><p>&nbsp;</p><p><strong>Integrity:&nbsp;</strong>honest, encourages openness and transparency; demonstrates highest levels of integrity</p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor’s degree in information management, Statistics, Computer Science, Information Systems, Social Sciences, or a related field.</li><li>Two of Experience in data management, reporting, or information management.</li><li>Proficiency in Microsoft Excel and other MS Office applications.</li><li>Strong communication, organizational, and report-writing skills.</li><li>Understanding of data protection and confidentiality principles.</li><li>Ability to manage multiple tasks, meet deadlines, and work effectively in a team.</li><li>Fluency in Arabic; knowledge of English is an advantage.</li><li>Experience in humanitarian or child protection programmes is desirable.</li><li>Willingness to work in challenging field environments and respond during emergencies when required.</li></ul><p><strong>Equal Opportunities&nbsp;</strong></p><p>The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures. Female candidates are strongly encouraged to apply for the positions</p><p>&nbsp;</p><p><strong>Child Safeguarding</strong></p><p>Level 4: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programmes, are visiting country programs or because they are responsible for implementing the police checking/vetting process staff.</p><p>&nbsp;</p><p>As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis. The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.</p><p><strong>Health and Safety</strong></p><p>The post holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p>

<p>Section/Unit: MEAL<br>Grade Level: 13<br>Supervisor: MEAL MANAGER<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: I year with possibility of extension<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>To provide support and lead all Monitoring Evaluation Accountability Learning (MEAL) activities for World Vision (0000) state including (planning, and executing MEAL activities provision of MoVs) and adhering of community feedback and response mechanism) reporting and documentation also contributes in Design, Monitoring, and Evaluation system and coordinates of assigned projects and program to ensure realization of WVS Strategy in alignment with Our Promise. Observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others.</p><h4>Duties and responsibilities</h4><p><strong>1. Leading Project Monitoring&nbsp;</strong></p><p>• Support the implementation of the M&amp;E plans and the collecting of reliable data for results-based management and helps in remote monitoring system . Leading all project data collection process including sampling, tool development/review, enumerators training, pilot surveys, data collection, data cleaning and data analysis) and reporting.</p><p>&nbsp;• Coordinating and facilitate regular monitoring visits using MoVs standard operating Procedures guideline, also responsible of prepare and share monitoring reports with relevant staff following monitoring visits.&nbsp;</p><p>• Ensure that the internal feedback systems (audit, evaluation and review) recommendations for all assigned programs/projects are adequately addressed and utilized to influence the design/re-design processes for quality ministry assurance,&nbsp;</p><p>• Support in the application of Design Monitoring and Evaluation (DME) tools according to Partnership standards including Learning through Evaluation Accountability and Planning (LEAP 3).&nbsp;</p><p>• Ensure the participation of sector technical experts (Grant Managers/coordinators, Technical Specialists) in DME processes.&nbsp;</p><p>• Coordinate technical support in projects advising logical framework development according to guidelines and template.&nbsp;</p><p>• Ensure data quality through regular data quality check/verification visits to make sure that compliant to standard data recording and reporting procedures.&nbsp;</p><p>• review and update project logical frameworks and ITTs in DRMS. Support in Set up MEAL systems using relevant technology to improve monitoring and reporting.&nbsp;</p><p>• Coordinate multi-year/annual planning and budgeting processes as well as semi annual/annual reports for assigned program/projects. • Ensure DME tools are aligned to National office and Region guidelines.&nbsp;</p><p>• Ensure that a grant - compliant and output-focused monitoring system is designed for the strategy, are implemented within the assigned projects&nbsp;</p><p>• Ensure data quality for the ministry by conducting regular data audits.&nbsp;</p><p>• Reporting and direct mechanisms for follow-up to the implementation of the LEAP 3 standards, grant agreements and policies, and systematize good practices and lessons learned relating to its application.</p><p>&nbsp;</p><p><strong>2. Project Evaluation&nbsp;</strong></p><p>• Leads and coordinates the process of conducting baseline survey, end-line assessment, post-distribution Monitoring and any assessments, and special studies for World Vision Sudan in collaboration with MEAL Coordinator.&nbsp;</p><p>• in collaboration with MEAL Manager develop TORs for external evaluations and M&amp;E activities and support consultants as required. Improved monitoring system and providing quality data that could help in measuring and delivering quality results, adhering WV MEAL system, regularly and systemically collection and sharing valuable data Increased WV Sudan opportunities and leverage MEAL aspect through sharing lesson learned, supporting research and providing technical guidance about internal/external assessment&nbsp;</p><p>• Ensure that mainstreaming of cross-cutting issues is integrated in DME processes and products.</p><p>•Coordinate with the donor-contracted Evaluation Team for conducting activities at the base and community level.&nbsp;</p><p>• Provide project staff with after action reviews and promote a culture of generation of knowledge, lesson learning analysis and reflection.</p><p>&nbsp;</p><p><strong>3. Project accountability&nbsp;</strong></p><p>• Ensure the community accountability feedback and response mechanism is functional and addresses beneficiary complaints in a timely manner. Ensure program managers are aware of delays in acting on any complaints, information requests&nbsp;</p><p>• Train beneficiaries, community stakeholders, and program participants on the WVI complaint and feedback response mechanism to promote downward accountability.&nbsp;</p><p>• Support the creation of a system for ensuring that information obtained is shared with communities, women, and stakeholders through a regular feedback mechanism.&nbsp;</p><p>• in collaboration with MEAL Manager making sure that Monthly CRM report produced and shared with relevant team. • support in mapping out existing CRM channels and propose new channels based on community point of views.</p><p>&nbsp;</p><p><strong>4. Learning and Knowledge management&nbsp;</strong></p><p>• Lead, facilitate and compile case studies, stories of change and lessons learned reports on a regular basis to share wider program and inform improvements in quality and delivery.&nbsp;</p><p>• Sharing lessons learned and challenges staff and partners to help consolidate lessons learned for future proposal development and implementation of best practices.</p><p>&nbsp;</p><p><strong>5. Learning and Knowledge management&nbsp;</strong></p><p>• Lead, facilitate and compile case studies, stories of change and lessons learned reports on a regular basis to share wider program and inform improvements in quality and delivery.&nbsp;</p><p>• Sharing lessons learned and challenges staff and partners to help consolidate lessons learned for future proposal development and implementation of best practices.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Required Professional</strong>&nbsp;</p><ul><li>Experience Demonstrated experience in Monitoring, Evaluation, Accountability, and Learning in a non-profit, consulting, or government agency in an international setting preferred.</li></ul><p><strong>Required Education, training, license, registration, and certification</strong></p><p>&nbsp;</p><ul><li>Bachelor's degree, preferably in medical science, International Development, Public Health, Agriculture, Economics or social sciences related area.&nbsp;</li><li>Minimum of 2-5 years progressively work experience in MEAL with international development programming.&nbsp;</li><li>Experience in conducting quantitative and qualitative data collection, analysis, and reporting using online data collection and analysis application (IOM, Kobo toolbox and others)</li></ul><p><strong>Preferred Knowledge and Qualifications</strong></p><ul><li>Strong analytical and report writing skills&nbsp;</li><li>• Good working knowing of Microsoft package (Excel, Word, and PowerPoints)</li></ul><p>&nbsp;</p>

<p>Vacancy No: 12257<br>Section/Unit: Logistics Department<br>Grade Level: V6<br>Supervisor: Logistics Coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>The Senior ICT Officer will support the establishment, management, and optimization of the ICT infrastructure for Action Against Hunger's mission in Sudan. This role aims to ensure reliable and secure ICT systems that enable effective communication and support for humanitarian efforts.</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Manage the country office's computer fleet (20%)</strong></p><ul><li>Ensure compliance with ICT standards on workstations (Kit Log);</li><li>&nbsp;Ensure compliance with the operating rules of the antivirus, its update on the workstations, its monitoring;&nbsp;</li><li>Install the AAH package on all new devices to be used by newly recruited staff; create new AAH accounts for newly recruited staff.&nbsp;</li><li>Ensure the maintenance of computers and check monthly that preventive and corrective maintenance tasks have been carried out;&nbsp;</li><li>Follow up on and monitor the maintenance and repair of all ITC equipment by any third-party providers;&nbsp;</li><li>Anticipate and identify ICT equipment needs in connection with his/her line manager, participate in the development of budgets and place orders;&nbsp;</li><li>Report to the hierarchy any problem related to the management of ICT equipment;&nbsp;</li><li>Ensure the follow-up of any external service providers (maintenance and repair services, etc.).</li></ul><p><strong>Objective 2: Manage the ICT Infrastructure (20%)&nbsp;</strong></p><ul><li>Install and maintain the local networks of the country office according to the standards (kit log), guaranteeing a continuous and stable connection that is adapted to the needs of the office staff.</li><li>Check that network equipment is working properly.</li><li>Supervise the data backup system (backup policy).</li></ul><p><strong>Objective 3: Ensure continuous means of telecommunication (internet, radio, satellite) (25%)&nbsp;</strong></p><ul><li>Monitor and guarantee the correct functioning of all means of communication at the coordination office and across all bases, including internet, mobile phones, radio and satellite telephones.&nbsp;</li><li>Carry out regular tests on the use of these communications channels and devices.&nbsp;</li><li>Act as focal point with all local telecommunications providers (Internet, fixed and mobile telephony, etc.) and ensure the cost-efficiency and the rationalization of associated costs;</li></ul><p><strong>Objective 4: Provide user support &amp; training (25%)&nbsp;</strong></p><ul><li>Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals.</li><li>Provide users with training on equipment and applications;</li><li>Respond to daily technical support requests;&nbsp;</li><li>Provide troubleshooting support to the entire mission with regards to internet access, access to AAH platforms and hardware issues, as well as providing tips and suggestions on good practices and productivity tools.&nbsp;</li><li>Provide in-person support at base level whenever possible; guarantee remote support otherwise. Report the problems encountered and the suggested solutions to the Logistics Coordinator.&nbsp;</li><li>Ensure the identification of training needs, the development of training materials and their dissemination, in coordination with the HR department.</li></ul><p><strong>Objective 5: Produce reports, analysis and improvements (10%)&nbsp;</strong></p><ul><li>Carry out a monthly inventory and update the equipment list and inventory list for all ICT items in the Coordination office;&nbsp;</li><li>Coordinate with base logistics staff to ensure ICT items (and their users) aner integrated into the mission equipment list on a monthly basis.&nbsp;</li><li>Support the Logistics Coordinator in managing donated equipment at the end of any contracts in compliance with internal and donor regulations.&nbsp;</li><li>Generate monthly reports on the use, capacity and issues of the ICT and internet network; ensure that the logistics department can capitalization on the data obtained from these reports&nbsp;</li><li>Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field. A Master’s degree is a plus.</li><li>Proficiency in network management, cybersecurity, and software applications</li><li>Familiarity with cloud services and data management systems.</li><li>Minimum of 3 years of experience in ICT support or related roles, preferably in a humanitarian or development context.</li><li>Experience with various IT systems and software, including but not limited to: Network infrastructure (LAN/WAN), Cybersecurity tools, Office productivity software (e.g., Microsoft Office)</li></ul><ul><li><strong>Based in: Sudan</strong> – Khartoum - Country office</li><li><strong>Position length</strong>: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)</li><li><strong>Line manager</strong>: Logistics Coordinator &nbsp;</li><li><strong>Salary</strong>: 1,348 $ Gross based on the salary Scale.</li><li><strong>Annual Leave</strong>: 21 Working days/ year</li><li>Emotional care service at the service of the employee and family.</li><li>Medical insurance.</li><li>Eid Bonus.</li><li>13th month's salary.</li><li>Emotional care service at the service of the employee and family.</li><li>Notes:<ul><li><strong>This is a national job for sudanese only.</strong></li><li><strong>Candidates may be contacted for other suitable positions within Action Against Hunger.</strong></li><li><strong>Due to the high number of applications received, only potential applicants will be contacted.</strong></li><li>Interested applicants should apply using the link:<a href="http://employ.acf-e.org/index.php/positions/view/12257">http://employ.acf-e.org/index.php/positions/view/12257</a>&nbsp;</li><li><strong>The organization is committed to the principles of non-discrimination and diversity and is particularly interested in receiving applications from a broad spectrum of qualified people.</strong><br><strong>In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented</strong></li></ul></li></ul>

<p>Vacancy No: 1227<br>Section/Unit: MEAL / Program Support<br>Grade Level: V7<br>Supervisor: MEAL Officers, MEAL Assistants, Accountability Officers, Program Officers/Assistants<br>No. of Post: HR Pool<br>Duty Station: N/A [This is a casual workers arrangement and payment will be made based on project supported.<br>Duration: Based on the project duration and needs as per Activities.<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p>The Enumerator/Data Collector supports accurate, complete, ethical, and timely collection and entry of quantitative and qualitative information across ACF projects. The role follows approved samples, questionnaires, consent procedures, data-protection requirements, field schedules, and supervision arrangements.</p><p>• Collect reliable information from selected respondents and locations.</p><p>• Enter, review, and submit data accurately and within the required deadlines.</p><p>• Protect respondents’ rights, dignity, privacy, safety, and confidentiality.</p><p>• Report field progress, challenges, incidents, feedback, and data-quality concerns promptly.</p><p>• Support evidence-based monitoring, assessment, learning, and accountability activities.</p><p>• Collect accurate and complete data using approved tools and methods.</p><p>• Enter, check, and submit records through the approved paper or digital process.</p><p>• Uphold informed consent, confidentiality, safeguarding, safety, ACF principles, and professional conduct throughout the assignment.</p><h4>Duties and responsibilities</h4><p><strong>Objective 1:&nbsp;</strong>Prepare for field data collection:</p><p>&nbsp;</p><p><strong>Complete required training:&nbsp;</strong></p><ul><li>Attend induction, tool, methodology, safeguarding, accountability, data protection, security, and digital-platform training; pass the required assessment.</li></ul><p><strong>Understand the assignment:&nbsp;</strong></p><ul><li>Review the sample, respondent criteria, questionnaire or guide, consent script, translations, schedule, and escalation procedures.</li></ul><p><strong>Test the tools:&nbsp;</strong></p><ul><li>Participate in piloting, role-plays, and device/form testing; report unclear questions, translations, skip patterns, or technical issues.</li></ul><p><strong>Prepare for deployment:&nbsp;</strong></p><ul><li>Check assigned devices, forms, identification, charging arrangements, materials, transport, and daily movement plans.</li></ul><p><strong>Objective 2:&nbsp;</strong>Conduct ethical and accurate data collection:</p><p>&nbsp;</p><p><strong>Follow the approved sample:&nbsp;</strong></p><ul><li>Locate selected respondents or sites and do not substitute or change the sample without authorization.</li></ul><p><strong>Obtain informed consent:&nbsp;</strong></p><ul><li>Explain the activity accurately, confirm voluntary participation, obtain consent or assent where required, and respect refusal or withdrawal.</li></ul><p><strong>Administer the tool neutrally:&nbsp;</strong></p><ul><li>Ask questions as approved, use permitted probes, listen carefully, and record the respondent’s answer without coaching or personal interpretation.</li></ul><p><strong>Protect respondent dignity:&nbsp;</strong></p><ul><li>Maintain privacy, communicate respectfully, use accessible language, and follow additional safeguards for children and vulnerable people.</li></ul><p><strong>Record field outcomes:&nbsp;</strong></p><ul><li>Document completed, refused, unavailable, rescheduled, or interrupted cases and follow the approved revisit/non-response procedure.</li></ul><p><strong>Objective 3:&nbsp;</strong>Enter, review, and protect data:</p><p>&nbsp;</p><p><strong>Record data accurately:&nbsp;</strong></p><ul><li>Enter responses immediately or as soon as practicable into the approved paper or electronic tool.</li></ul><p><strong>Check completeness and consistency:&nbsp;</strong></p><ul><li>Review identifiers, consent fields, mandatory questions, skip patterns, dates, locations, measurements, and attachments before submission.</li></ul><p><strong>Correct data through approved procedures:&nbsp;</strong></p><ul><li>Report errors and respond to data queries; never fabricate, delete, backdate, or manipulate information.</li></ul><p><strong>Secure project information:&nbsp;</strong></p><ul><li>Protect devices, forms, passwords, records, photographs, audio, GPS, and other data; do not share or copy information through unauthorized channels.</li></ul><p><strong>Support quality assurance:&nbsp;</strong></p><ul><li>Cooperate with supervisor reviews, spot checks, back checks, re-interviews, data cleaning, and retraining.</li></ul><p><strong>Objective 4:&nbsp;</strong>Report and communicate field activities:</p><p>&nbsp;</p><p><strong>Submit daily updates:&nbsp;</strong></p><ul><li>Report progress, completed and outstanding cases, refusals, revisits, constraints, technical problems, and support required.</li></ul><p><strong>Escalate concerns promptly:&nbsp;</strong></p><ul><li>Report safeguarding, safety, security, data-protection, misconduct, community feedback, or other serious issues through the approved channels.</li></ul><p><strong>Participate in teamwork:&nbsp;</strong></p><ul><li>Attend briefings and debriefings, maintain communication with the Supervisor, and apply corrective feedback.</li></ul><p><strong>Maintain records:</strong></p><ul><li><strong>&nbsp;</strong>Keep accurate field logs, receipts, incident records, equipment logs, and other documentation required by the project.</li></ul><p><strong>Objective 5:&nbsp;</strong>Maintain professional conduct and accountability:</p><p>&nbsp;</p><p><strong>Follow ACF policies:&nbsp;</strong></p><ul><li>Comply with the Code of Conduct, PSEA, child-protection, gender, anti-fraud, anti-corruption, security, data-protection, and accountability policies.</li></ul><p><strong>Respect ACF principles:&nbsp;</strong></p><ul><li>Demonstrate neutrality, independence, transparency, professionalism, non-discrimination, and respect in all interactions.</li></ul><p><strong>Safeguard equipment and materials:&nbsp;</strong></p><ul><li>Use project property responsibly and return all equipment, forms, and materials at the end of the assignment.</li></ul><p><strong>Protect organizational integrity:&nbsp;</strong></p><ul><li>Do not promise assistance, solicit benefits, coerce respondents, falsify work, or disclose confidential information.</li></ul><p><i><strong>This job description is not exhaustive and may be amended by the MEAL Coordinator or designated project manager according to mission and project needs.</strong></i></p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Completion of secondary school; diploma or university education in social sciences, development studies, statistics, public health, agriculture, economics, or a related field is an advantage.</li><li>Survey and interview techniques, informed consent, respondent selection, basic data-quality checks, and paper or electronic data entry.</li><li>At least one 1 year of experience in surveys, assessments, monitoring, research, community engagement, or data entry is desirable.</li><li>Basic understanding of humanitarian principles, safeguarding, accountability to affected populations, and data protection is an advantage.</li><li>Willingness to learn and comply with ACF policies, principles, and project procedures.</li><li>English and Arabic; relevant local language(s) according to the project location.</li><li>Smartphone/tablet use, Microsoft Office, and experience with KoboToolbox, ODK, SurveyCTO, CommCare, or similar platforms is an advantage.</li><li>Willingness to move to various field locations and ability to work in field conditions.</li></ul><p><strong>PROFILE CONCLUSIONS</strong></p><ul><li><strong>Strong communication, active listening, and respectful engagement with respondents and communities.</strong></li><li><strong>High attention to detail and commitment to accurate, complete, and timely data.</strong></li><li><strong>Ability to follow sampling, questionnaire, consent, safeguarding, and data-protection procedures.</strong></li><li><strong>Reliability, teamwork, adaptability, and resilience in challenging field environments.</strong></li></ul><p><strong>COMPULSORY POLICIES AND DOCUMENTS TO KNOW AND ENDORSE:</strong></p><p>ACF Code of Conduct and Charter of Principles</p><p>• Protection against Sexual Exploitation and Abuse (PSEA) Policy</p><p>• Child Protection and Safeguarding Policy</p><p>• Gender, inclusion, and non-discrimination policies</p><p>• Data Protection and Information Security Policy</p><p>• Security and safety procedures</p><p>• Anti-fraud, anti-corruption, and transparency policies</p><p>• Accountability to Affected Populations and feedback/complaints procedures.</p><p><strong>KEY INTERNAL DOCUMENTS FOR PROPER PERFORMANCE:</strong></p><p>• Training PowerPoints (containing highlights of proposal, logframe, MEAL plan, and activity schedule)</p><p>• Approved questionnaire, interview guide, consent script, and enumerator manual</p><p>• Sampling frame, respondent-selection instructions, and field movement plan</p><p>• Data-protection protocol and data-management/quality-assurance procedures</p><p>• Security briefing, incident-reporting process, and emergency contacts</p><p>• Reporting templates, field logs, equipment handover forms, and communication channels.</p>

<p>Section/Unit: Program Quality and Development<br>Grade Level: 6<br>Supervisor: MEAL Coordinator of Khartoum HUB<br>Duty Station: Port Sudan<br>Duration: 1 Year<br>Closing Date: 30 August 2026</p><h4>Background</h4><p><strong>I. Job Summary:</strong></p><p>The MEAL Officer will be a part of the Monitoring, Evaluation, Accountability and Learning (MEAL) team, supporting implementation of the overall MEAL.</p><p>S/he will assist the MEAL and project team with MEAL activities, including data collection, updating ITT, implementing post-distribution monitoring (PDM) as well as assisting on FAM for target communities. The MEAL Officer will support all efforts to promote a high level of data quality and ensure base evidence results.</p><p>The MEAL Officer will work closely with the Sr. &nbsp;MEAL Officer to support data entry and management as needed and ensure learning and accountability systems are working effectively.</p><p>S/he will report to MEAL Officer and work closely with program staff at state level.</p><h4>Duties and responsibilities</h4><p><i><strong>1-</strong></i><strong> Monitoring and evaluation of Projects’ activities, outputs and outcomes:</strong></p><ul><li>Assist generally in the implementation of MEAL activities following the MEAL strategy minimum standard</li><li>Assist in all M&amp;E tasks including monitoring reports and implementation of Baselines, assessments, evaluations and any other research.</li><li>Carry out field visits to project sites, share findings with project staff and ensure actions are taken for improvement.</li><li>Work with the project team to ensure data is collected from the field as per the monitoring plan.</li><li>Follow up proactively with program team and management to ensure MEAL data is collected at agreed intervals.</li><li>Ensure quality of data collected by partners and shared with respective CARE staff for combination.</li><li>Closely work with Sr,MEAL Officer in designing/updating the MEAL tools.</li><li>Assist in entry of gathered data in a prescribed format as required.&nbsp;</li><li>Be present on the site of delivery of NFI and vouchers (warehouse or distribution site) and fill out appropriate assessment forms.</li><li>Assist in conducting post distribution/assistance monitoring.</li><li>Lead or support debriefing sessions with program staff to discuss issues reported during the Monitoring visit and set action points with clear time frame for them.</li></ul><p><strong>2- Data Quality Assurance &amp; Data Management:</strong></p><ul><li>Validate the quality and completeness of monitoring forms, digital submissions, and partner reports.&nbsp;</li><li>Conduct spot checks and routine data verification exercises.&nbsp;</li><li>Support digitization and organization of datasets in collaboration with the Data Management Officer.&nbsp;</li><li>Update indicator tracking tools and project MEAL databases regularly.&nbsp;</li><li>Assist&nbsp;in preparing datasets for analysis for reports, reviews, and evaluations.&nbsp;</li></ul><p><strong>3- Accountability:</strong></p><ul><li>Ensure the FAM is function in all target areas.</li><li>Ensure information about the available accountability mechanisms for beneficiaries to provide feedback and raise complaints shared in all targeted operating areas.</li><li>Ensure the feedback and complaints received, and management adaptation implemented to improve the project performance.<strong>&nbsp;</strong></li></ul><p><strong>4- Learning and Sharing:</strong></p><ul><li>Participate in facilitation of Lessons Learnt Events and document lessons learnt report.&nbsp;</li><li>Contribute in promoting a culture of two-way learning in the organization.</li><li>Provide regular summaries of key issues raised through complaints mechanism to the field office Management and senior staff of departments with recommendations.&nbsp;</li><li>Support departments and programs to internalize the feedback received through complaints system to enhance the quality of activities and services.</li></ul><p><strong>5- Capacity Strengthening &amp; Coordination:</strong></p><ul><li>Provide technical support and on-the-job coaching to enumerators.&nbsp;</li><li>support sensitization of partners on MEAL tools,&nbsp;monitoring&nbsp;processes, and data reporting.&nbsp;</li><li>Coordinate closely with program staff to ensure alignment of MEAL tasks with workplans and field realities.&nbsp;</li></ul><p><strong>6- Contribute to the Success of CIS Partnership Approach:</strong></p><ul><li>Contribute periodically in reviewing the capacity of MEAL functions of the Partner agencies and facilitate partner staff skills and capacity.</li><li>Support, accompany and coach selected partners in MEAL functions.</li></ul><p><strong>7- Uphold CARE Values and contribute to CIS shared priorities:</strong></p><ul><li>Be aware of the CIS Safety and Security Management Plan (SSMP) and comply with it at all times.</li><li>Promote CARE’s core values at all times.</li><li>Be aware of CARE’s commitments to Gender and Diversity and strive to uphold them.</li><li>Other priority tasks as required by management, for overall benefit of CIS.</li><li>Perform other duties as assigned.</li></ul><p><strong>8- Contacts and Key Relationships:</strong></p><p>The MEAL Officer is expected to establish and maintain good relations with program Officers coordinators, advisors, managers, heads of offices, and members of the Program Design and Quality Team (PDQ) in Port Sudan. S/he will build relationships with partners, counterpart NGOs and NGOs in his respective areas.</p><p>&nbsp;</p><p><strong>9- Working Conditions:</strong></p><ul><li>As stated in the terms of contract and the CARE International Sudan HR manual.</li><li>The position will be based in Port Sudan with a regular field visits &nbsp;to the target areas .</li><li>Due to the current situation in Sudan the MEAL Officer shall comply with, and be facilitated to operate within, the framework of the CARE International safety protocols.</li></ul><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>2&nbsp;years of&nbsp;experience working&nbsp;for INGOs or NNGOs&nbsp;in Monitoring,&nbsp;Evaluations,&nbsp;Accountability&nbsp;and&nbsp;Learning and FAM as well.</li><li>&nbsp;bachelor’s degree in social sciences,&nbsp;Development&nbsp;Studies, Agricultural&nbsp;Science,&nbsp;and&nbsp;other disciplines relevant studies.</li><li>Proven&nbsp;experience&nbsp;in&nbsp;management&nbsp;and/or coordination.</li><li>Understanding&nbsp;of&nbsp;preventing&nbsp;sexual&nbsp;exploitation&nbsp;and&nbsp;abuse,&nbsp;child safeguarding&nbsp;and&nbsp;how&nbsp;other types of code of conduct issues may arise in FAM mechanisms and best practices for raising awareness of and responding to those concerns</li></ul><p><strong>Competencies:</strong></p><ul><li>Action-oriented.</li><li>A&nbsp;solid&nbsp;understanding&nbsp;of&nbsp;the&nbsp;management&nbsp;of&nbsp;cross-cutting&nbsp;issues, with&nbsp;a&nbsp;focus&nbsp;on&nbsp;participatory processes, integrated programming, and gender issues.</li><li>Supportive&nbsp;attitude&nbsp;towards processes&nbsp;of&nbsp;strengthening&nbsp;staff&nbsp;capacity.</li><li>Ability&nbsp;to&nbsp;thrive&nbsp;in&nbsp;a&nbsp;fast-paced,&nbsp;multi-tasking environment.</li><li>Strong&nbsp;organizational&nbsp;skills.</li><li>Arabic&nbsp;and&nbsp;English-&nbsp;fluent in&nbsp;written&nbsp;and&nbsp;spoken.</li><li>proficiency in Word, Excel, PowerPoint,</li><li>Ability&nbsp;and&nbsp;willingness&nbsp;to&nbsp;conduct travel to the field and&nbsp;live&nbsp;in&nbsp;sometime basic conditions.</li></ul><p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p>

<p>Section/Unit: Program Quality and Development<br>Grade Level: 6<br>Supervisor: Programs Accountability Coordinator<br>Duty Station: Khartoum<br>Duration: 6 Months<br>Closing Date: 28 August 2026</p><h4>Background</h4><p>&nbsp;<strong>I. Job Summary:&nbsp;</strong></p><p>The&nbsp;<strong>Feedback and Accountability Mechanism Officer&nbsp;</strong>/Hotline Operator is responsible for managing the day-to-day operation of CARE’s toll-free and other feedback channels at the field office level. The post holder ensures communities, IDPs, and persons of concern have safe, confidential, and accessible means to provide feedback, ask questions, and raise complaints. The role functions in close collaboration with the Accountability Officer, MEAL team, and Program staff to uphold CARE’s Accountability to Affected Populations (AAP) commitments.</p><p>Activities include receiving and registering all calls, ensuring ethical and professional caller engagement, maintaining the FAM database, referring cases for action, and contributing to reporting and learning on feedback trends. The Hotline Operator is also actively involved in FAM awareness, data quality checks, and documenting lessons learned from caller interactions.</p><h4>Duties and responsibilities</h4><p><strong>1- Operate and Manage the Toll-Free Hotline &amp; Other FAM Channels:</strong></p><ul><li>&nbsp;Answer all incoming calls to the CARE toll-free hotline in a professional, ethical, and culturally sensitive manner, in line with CARE SOPs and Do No Harm principles.&nbsp;</li><li>&nbsp;Log, register, and categorize all feedback, complaints, queries, and expressions of gratitude accurately in the secure FAM database on the same day received.&nbsp;</li><li>&nbsp;Ensure confidentiality of caller information and consent for follow-up is obtained and always respected.&nbsp;</li><li>Support other FAM channels during distributions or field visits, as required: help desks, suggestion boxes, face-to-face.</li><li>Ensure all cases are closed within the appropriate timeframe and update case status in the database.</li></ul><p><strong>2- Referral, Follow-Up &amp; Reporting:</strong></p><ul><li>Triage and refer program-specific complaints and sensitive cases, including GBV/PSEA, to the relevant CARE focal point, Program, or Senior Management immediately, following SOPs.&nbsp;</li><li>Provide weekly/monthly feedback and case status updates to callers after resolution. Ensure all&nbsp;actions taken are documented.</li><li>Submit accurate weekly and monthly reports to the Accountability Coordinator: complaints received, referral tracker, dashboard, trends analysis, and recommendations.&nbsp;</li><li>Prepare ad-hoc reports, case studies, and learning documents as required.&nbsp;</li></ul><p><strong>3- Support Accountability &amp; Learning:</strong></p><p>Ensure that; the Feedback and Accountability Mechanism in on place and functioning for all projects and covering all targeted communities;</p><ul><li>Consult each community groups and individual women, men, youth, children, people with disability on their preferred feedback and complaint mechanisms and update the field office tools.</li><li>Conduct regular orientation on the Feedback and Accountability Mechanism (FAM) CARE employs to implementing staff and community groups.</li><li>Assess the functionality of each system and analyse how to ensure best use of the tools by different gender groups</li><li>Provide monthly update on the FAM to staff in the field office and the CO.</li><li>Ensure the FAM database is filled, analysed, and communicated including the monitoring of the responses</li><li>Ensure complainants have received appropriate response on time.</li><li>Conduct satisfaction survey to identify potential improvement areas.</li><li>Select and provide training to community FAM focal persons and other leaders</li><li>Support any other FAM related functions in the state.<strong>&nbsp;</strong></li></ul><p><strong>4- Data Management and Analysis:</strong></p><ul><li>Assists with community feedback /complaints data collection, entry, cleaning, and reporting.&nbsp;</li><li>Develops testing procedures for assessing quality.&nbsp;</li><li>Provides inputs, information and statistics for monthly. quarterly, annual and other reports.</li><li>Ensure quality of data collected by partners.</li><li>Support the programs Accountability Coordinator in preparing data for internal and external reports as required.</li><li>Ensure data are stored online as well as in hard copies accessible by all.</li></ul><p><strong>5- Contribute to the Success of CIS Partnership Approach:</strong></p><ul><li>Periodically review capacity of Accountability functions of the Partner agencies and facilitate partner staff skills and capacity.</li><li>Support, accompany and coach selected partners in M&amp;E functions.</li><li>Provide regular training and on the job training to national [partners and CBOs on FAM related skills.</li></ul><p><strong>6- Uphold CARE Values and contribute to CIS shared priorities:</strong></p><ul><li>Be aware of the CIS Safety and Security Management Plan (SSMP) and always comply with it.</li><li>Be aware of CARE’s commitments to Gender and Diversity, and strive to uphold them.</li><li>Always promote CARE’s core values.</li><li>Other priority tasks as required by management, for overall benefit of CIS.</li><li>Perform other assigned duties.</li></ul><p><strong>IV. Contacts and Key Relationships:</strong></p><ul><li>The <strong>Feedback and Accountability Mechanism Officer /hotline operator&nbsp;</strong>is expected to establish and maintain good relations with program coordinators, managers and officers, heads of offices, and members of the Program Team in Khartoum. S/he will build relationships with partners.</li></ul><p><strong>Internal Communication:</strong></p><ul><li>Line Managers: High level of Communication to report, seek approvals, sharing views to strengthen the program areas and to ensure continues support for the program.</li><li>Project team (manager/officers/coordinators: High level of communication to support and provide hand holding support to understand the model, keep project on track, timely reporting and to respond to queries.</li></ul><p><strong>External Communication:</strong></p><ul><li>Partners – high level of communication to share and understand progress of the program.</li></ul><p><strong>V. Working Conditions:</strong></p><ul><li>As stated in the terms of contract and the CARE International Sudan HR manual.</li><li>The position will be based in Khartoum with at least 50% field requirement.</li><li>security sensitive area and the officer shall comply with, and be facilitated to operate within, the framework of the CARE International Sudan safety protocols.</li></ul><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>INGO/&nbsp;NGO experience&nbsp;– 2&nbsp;years&nbsp;in programme monitoring and evaluation</li><li>A BSc Degree in Social Sciences, Development Studies, Agricultural Science and other discipline relevant to rural development.</li></ul><p><strong>Competencies:</strong></p><ul><li>Action oriented.</li><li>A solid understanding of the management of cross cutting issues, with a focus on participatory processes, integrated programming and gender issues;&nbsp;</li><li>Supportive attitude towards processes of strengthening staff capacity;&nbsp;</li><li>Ability to thrive in a fast-paced, multi-tasking environment;&nbsp;</li><li>Strong organizational skills;&nbsp;</li><li>Arabic and English- fluent written and spoken.</li><li>Ability&nbsp;and willingness to&nbsp;travel to locations&nbsp;on Khartoum&nbsp;and live in sometime&nbsp;basic conditions.</li></ul><p>&nbsp;</p><p><strong>Desirable qualifications and Competencies:</strong></p><ul><li>Qualifications- preferably&nbsp;specialist training in Programs Accountability&nbsp;related&nbsp;subject.</li><li>Good level of proficiency in Windows Excel and quantitative analysis.</li><li>Demonstrated ability to train and build capacity of others.</li></ul><p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p>