وظائف خدمة عملاء في السودان

<p>Section/Unit: Program<br>Supervisor: Coordinator Country Technical Program Management<br>No. of Post: 1<br>Duty Station: Genina<br>Closing Date: 27 Sept 2026</p><h4>Background</h4><p>The Senior Mission Pharmacist provides overall leadership, technical oversight, and quality assurance for pharmaceutical services and medical supply chain management across the Sudan mission. The role ensures the safe, effective, and compliant procurement, storage, distribution, and use of medicines and medical supplies in line with national regulations, donor requirements, and International Medical Corps (IMC) standards. The senior mission pharmacist is to ensure that all medical supplies including pharmaceuticals, consumables, and equipment are made available to the appropriate IMC-supported facilities by coordinating with the different IMC departments – logistics, programs, and finance. This responsibility will entail knowledge in supply chain management and familiarity with the country’s pharmaceutical policies and regulations including importation regulations and IMC’s logistics policies and procedures.&nbsp;</p><p>The senior mission pharmacist is expected to lead a team of pharmacy officers, medical commodities officers, and pharmacists to ensure that appropriate materials are ordered at the&nbsp; &nbsp; highest quality and appropriate quantity needed for the implementation of IMC’s&nbsp;programs.</p><p>The senior mission pharmacist is responsible for the pharmaceutical chain management of the country's mission in consultation with her/his technical supervisor and in coordination with the logistics coordinator and his designates.</p><p>The senior mission Pharmacist also leads the design, implementation, and optimization of Pharmaceutical Information Management Systems (PIMS) to ensure accurate, real-time visibility of stock, consumption, and pipeline data across all levels of the operation.</p><h4>Duties and responsibilities</h4><p><strong>Representation:</strong></p><ul><li>Represents the pharmacy department in all pertinent meetings internally and externally within&nbsp;IMC</li><li>Communicates&nbsp;with other&nbsp;health&nbsp;partners,&nbsp;MOH&nbsp;representatives,&nbsp;and other&nbsp;pertinent&nbsp;agencies&nbsp;during bilateral&nbsp;or&nbsp;multilateral&nbsp;meetings&nbsp;when&nbsp;medical commodities&nbsp;are&nbsp;discussed&nbsp;at&nbsp;the&nbsp;national&nbsp;level</li></ul><p><strong>Proposal Development:</strong></p><ul><li>Contributes&nbsp;to&nbsp;the&nbsp;technical&nbsp;inputs&nbsp;and&nbsp;review of&nbsp;field&nbsp;inputs about&nbsp;medical&nbsp;commodities&nbsp;pertinent&nbsp;to&nbsp;the project&nbsp;design</li><li>Finalize the bill of quantities of medical commodities in accordance with the national drug and donor- approved formularies within the approved project scope and budget&nbsp;limitations</li><li>Lead&nbsp;outsourcing&nbsp;of&nbsp;additional&nbsp;medical&nbsp;commodities&nbsp;to&nbsp;augment&nbsp;donor-procured&nbsp;items&nbsp;to ensure comprehensive&nbsp;support&nbsp;according&nbsp;to&nbsp;project&nbsp;design.</li></ul><p><strong>Budget Management:</strong></p><ul><li>Coordinate&nbsp;the use&nbsp;of&nbsp;budget&nbsp;lines&nbsp;that&nbsp;are pertinent&nbsp;to&nbsp;medical&nbsp;commodities&nbsp;including&nbsp;shipping&nbsp;and&nbsp;customs clearance as&nbsp;appropriate.</li><li>Review&nbsp;and provide&nbsp;feedback&nbsp;on procurements&nbsp;raised&nbsp;against&nbsp;budget&nbsp;lines&nbsp;pertinent&nbsp;to&nbsp;medical&nbsp;commodities to relevant&nbsp;staff.</li><li>Ensures&nbsp;that&nbsp;expenditure&nbsp;of&nbsp;budget&nbsp;lines pertinent&nbsp;to&nbsp;his/her responsibility&nbsp;is&nbsp;spent in&nbsp;accordance&nbsp;to&nbsp;IMC&nbsp;and donor&nbsp;regulations&nbsp;and&nbsp;within the&nbsp;planned&nbsp;timeframe.</li></ul><p><strong>Quality Control:</strong></p><ul><li>Leads the health department in ensuring that all medical commodities which include pharmaceuticals, medical and laboratory equipment, and supplies are at par with globally accepted&nbsp;standards</li><li>Participates as the technical expert during vendor pre-qualification and vendor verification&nbsp;processes</li><li>Promotes the highest standards of supply chain management through the adherence to WHO standards in the acquisition, storage, delivery, distribution, and disposal of medical&nbsp;commodities</li></ul><p><strong>Supervision:</strong></p><ul><li>Responsible&nbsp;for&nbsp;the&nbsp;technical&nbsp;supervision&nbsp;of&nbsp;site&nbsp;pharmacy officers&nbsp;and&nbsp;medical commodity&nbsp;officers</li><li>Together&nbsp;with&nbsp;the&nbsp;health&nbsp;program manager&nbsp;through&nbsp;the pharmacy&nbsp;officer&nbsp;ensure that&nbsp;all&nbsp;IMC-supported facilities&nbsp;adhere to&nbsp;IMC’s&nbsp;stock management&nbsp;regulations&nbsp;as&nbsp;well&nbsp;as&nbsp;proper&nbsp;pharmaceutical&nbsp;supply&nbsp;chain management</li><li>Ensure&nbsp;that&nbsp;junior staff&nbsp;under&nbsp;his&nbsp;management&nbsp;adhere to&nbsp;compliance&nbsp;and&nbsp;quality&nbsp;assurance&nbsp;procedures</li></ul><p><strong>Reporting:</strong></p><ul><li>Ensures that pending stockouts, damaged medication, or any other irregularities observed about the use of pharmaceuticals and medical commodities are reported promptly to pertinent staff including his supervisor and the logistics&nbsp;coordinator</li><li>Counter-check&nbsp;any&nbsp;submitted&nbsp;monthly&nbsp;consolidated&nbsp;consumption&nbsp;and&nbsp;stock&nbsp;reports</li></ul><p><strong>Capacity Building:</strong></p><ul><li>Responsible for his/her own personal and professional development by regularly attending learning opportunities online or&nbsp;face-to-face</li><li>Responsible&nbsp;for&nbsp;planning and&nbsp;presenting&nbsp;capacity building&nbsp;among&nbsp;clinical&nbsp;and&nbsp;other&nbsp;IMC&nbsp;staff&nbsp;in&nbsp;proper pharmaceutical procedure, essential drug policy, and drug&nbsp;management.</li></ul><p><strong>Coordination:</strong></p><ul><li>Collaborate&nbsp;with&nbsp;other departments&nbsp;regularly&nbsp;to&nbsp;ensure&nbsp;smooth implementation&nbsp;and&nbsp;integration&nbsp;of&nbsp;services</li><li>Coordinate&nbsp;with&nbsp;the&nbsp;health&nbsp;program managers&nbsp;and&nbsp;pharmacy officers&nbsp;on&nbsp;site&nbsp;to&nbsp;ensure that&nbsp;appropriate pharmaceuticals&nbsp;and&nbsp;medical commodities&nbsp;are&nbsp;requested from&nbsp;WHO&nbsp;or&nbsp;for&nbsp;internal procurement</li><li>In consultation with his supervisor, consolidate country-wide procurement requests for bulk procurement of medical commodities, medical equipment and pharmaceutical&nbsp;items</li><li>Coordinate with relevant external counterparts such as WHO and UNFPA regarding smooth processing and hand-over of gifts-in-kind</li></ul><p><strong>Monitoring and Evaluation:</strong></p><ul><li>Coordinates&nbsp;with&nbsp;the&nbsp;MEAL&nbsp;department&nbsp;to&nbsp;ensure&nbsp;that&nbsp;appropriate&nbsp;data&nbsp;collection&nbsp;tools are&nbsp;regularly reviewed, updated, and&nbsp;disseminated</li><li>Ensures&nbsp;that&nbsp;all&nbsp;sites,&nbsp;through the&nbsp;pharmacy&nbsp;officers are&nbsp;maintaining&nbsp;updated tock&nbsp;inventories,&nbsp;record usage through&nbsp;consumption&nbsp;reports and&nbsp;provide&nbsp;feed back on&nbsp;near&nbsp;expiring medications,&nbsp;impending&nbsp;stockouts&nbsp;as well&nbsp;as&nbsp;slow&nbsp;moving medical&nbsp;commodities.</li></ul><p><strong>Pharmaceutical Information Management Systems (PIMS) Leadership</strong></p><ul><li>Serve as the mission focal point and technical lead for all PIMS platforms and tools.</li><li>Ensure standardization and consistent use of PIMS across all field sites and warehouses.</li><li>Oversee system configuration, user access, and data governance protocols.</li><li>Ensure timely and accurate data entry, validation, and reporting across all levels.</li><li>Analyze PIMS data to generate actionable insights for program and supply chain decision-making.</li><li>Develop dashboards and reporting tools to track: Stock levels and consumption trends, Stock-out risks and pipeline gaps and Expiry tracking and wastage rates</li><li>Train and mentor staff on PIMS use, data quality, and reporting standards.</li><li>Coordinate with HQ and IT teams to improve system functionality and integration.</li></ul><p><strong>Code of Conduct:</strong></p><p>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.&nbsp; If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.</p><p>If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct &amp; Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct &amp; Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</p><p><strong>Safeguarding:</strong></p><p>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.&nbsp;</p><p><strong>Equal Opportunities:</strong>&nbsp;</p><p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p><p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, gender, age, disability or status as a veteran.</p><p>International Medical Corps&nbsp;never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document.&nbsp;</p><p>Website for reporting misconduct<i>:&nbsp;</i><a href="http://www.internationalmedicalcorps.ethicspoint.com/">www.InternationalMedicalCorps.ethicspoint.com</a><i>.&nbsp;</i>Please do not submit your CV or application to this website, it will not be considered for review.</p><h4>Minimum Qualification, Skills and Experience Required</h4><ol><li>Qualified&nbsp;Pharmacist&nbsp;registered&nbsp;with&nbsp;Sudan&nbsp;Medical Council</li><li>With&nbsp;at&nbsp;least2&nbsp;years&nbsp;of&nbsp;experience&nbsp;pharmacy management&nbsp;or&nbsp;equivalent</li><li>Familiar&nbsp;with&nbsp;the&nbsp;Sudan&nbsp;Minimum Service&nbsp;Package&nbsp;according to&nbsp;MOH</li><li>Knowledge and previous experience working with stock management. Experience with Medical supplies and Medicines&nbsp;preferred.</li><li>Ability&nbsp;to&nbsp;work&nbsp;under&nbsp;pressure and&nbsp;willing&nbsp;to&nbsp;be&nbsp;on&nbsp;call&nbsp;when&nbsp;the&nbsp;need&nbsp;arises</li><li>English&nbsp;writing,&nbsp;reading and&nbsp;writing&nbsp;skills essential.</li><li>&nbsp;Ability to work within a&nbsp;team</li></ol><p><strong>How to Apply:</strong></p><p>If you are interested and meeting needed minimum requirements highlighted in the advertisement JD details, please submit your applications, C.V, qualifications &amp; experience certificates, national card, birth certificate, at&nbsp;<strong>IMC office Geneina&nbsp;and Sudan Job Website </strong>before&nbsp;<strong>Sept 27th, 2026.</strong>&nbsp;</p><p>International Medical Corps never asks job applicants for a fee, payment, or other monetary transactions. If you are asked for money in connection with this recruitment, please notify International Medical Corps at <strong>report@InternationalMedicalCorps.org.</strong></p>

<p>Vacancy No: 21<br>Section/Unit: Health<br>Grade Level: Grade 8<br>Supervisor: HealthPro Project Coordinator<br>No. of Post: 1<br>Duty Station: Tawila, North Darfur, with frequent travel to Kutum and Umbaro localities. A willingness to relocate within North Darfur upon request is required.<br>Duration: 12 months<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><p>GOAL has been operating in Sudan since 1984 and currently implements programs in the North Darfur and South Kordofan states. These programs focus on health, nutrition, food security and livelihoods (FSL), and water, sanitation, and hygiene (WASH). Recently, GOAL successfully completed a health systems strengthening project called HealthPro in North Darfur, specifically in the localities of Kutum, Umbaro, and Serf Umra. The follow-on project, HealthPro-2, commenced in February 2024 and is being implemented in North Darfur, South Kordofan, and White Nile states. Funded by the European Union (EU), the project aims to improve the health conditions of vulnerable populations affected by extreme poverty, food insecurity, and malnutrition in the target states. HealthPro-2 is being implemented in collaboration with the State Ministry of Health (SMOH), the National Health Insurance Fund (NHIF), and the National Medical Supplies Fund (NMSF) across these states. The implementation encompasses various activities at the state, locality, health facility, and community levels. These activities will include a range of health systems strengthening (HSS) and social accountability (SA) activities along the six World Health Organization (WHO) health system building blocks to improve the availability and quality of health services in 16 primary healthcare (PHC) facilities, as well as the referral linkages between the PHCs and the rural hospitals. Additionally, several HSS and SA interventions are carried out at the State and Locality Health Department (LHD) levels, including the strengthening of the governance of the decentralized health system in the target states and localities. Despite the ongoing war in Sudan posing several challenges, GOAL remains committed to delivering humanitarian and development interventions to communities in North Darfur, South Kordofan, and White Nile State. Consequently, GOAL is currently seeking a senior, competent, and dedicated HSS and SA Coordinator to lead the implementation of a wide range of HSS and SA activities in North Darfur State.</p><p>&nbsp;</p><p>The HSS/SA Coordinator will lead the implementation of the HealthPro-2 project strategy and its components related to health system counterparts and stakeholders, as well as community engagement, health promotion, and accountability. The coordinator will work closely with the SMOH, LHDs, NHIF, and NMSF, as well as national NGOs, Community Health Committees (CHCs), and other health system stakeholders in North Darfur, all of which are central to the overall project strategy. GOAL will coordinate this action closely, including monitoring the implementation of various agreements signed by these stakeholders and promoting each stakeholder to fulfil their role within the sustainable health system. The HSS and SA Coordinator will also lead the project actions to build and strengthen the communication and accountability linkages between communities and health system actors. They will also oversee community-based health promotion and livelihood activities implemented by GOAL and national NGO partners. In addition, the coordinator will support the implementation of other humanitarian projects, working in close coordination with the HealthPro Project Coordinator and North Darfur Area Programme Coordinator (APC). Reporting to the HealthPro Project Coordinator, the HSS and SA Coordinator will be responsible for managing the two HSS/SA Managers in Kutum and Umbaro and the DHIS-2/Project Support Manager, as well as the Programme budget for HealthPro-2 and other assigned grants, ensuring adherence to donor and GOAL compliance requirements and policies.</p><h4>Duties and responsibilities</h4><p><strong>Technical &amp; Programme Management&nbsp;</strong></p><p>&nbsp;</p><p><strong>A. Health System Strengthening</strong></p><p>&nbsp;• Lead the implementation of the Health Systems Strengthening (HSS) interventions, ensuring that the planned HSS activities are executed, and maintaining close collaboration with the North Darfur HSS stakeholders, including the SMOH, NHIF, NMSF, and LHDs, all of which are critical counterparts in HealthPro-2 implementation.&nbsp;</p><p>• Take the lead in facilitating discussions regarding the implementation of the HealthPro-2 project. This includes regular communication with SMOH, LHDs, NHIF, NMSF, and other relevant counterparts to build consensus on implementation modalities, sign the necessary agreements, and effectively carry out and oversee HSS interventions at all levels.</p><p>&nbsp;• Monitor and ensure the implementation of the various agreements signed with project counterparts, especially with SMOH, NHIF, and NMSF to effectively implement the project strategy.</p><p>&nbsp;• Develop and monitor detailed implementation and procurement plans for all HSS activities, in collaboration with SMOH, NHIF, NMSF, LHDs, and other key project counterparts and stakeholders.</p><p>&nbsp;• Work closely with SMOH, NHIF, and NMSF to achieve the implementation of a uniform and sustainable model of health service delivery in the 4 target PHC facilities in North Darfur, including any construction/rehabilitation, staffing, the provision of medical equipment and furniture, and facilitating the implementation of the full package of primary health care services in each health facility.</p><p>&nbsp;• Work closely with the HealthPro-2 Construction Coordinator to define needs and support the oversight of all construction/rehabilitation of health facilities and LHD offices alongside SMOH, NHIF, LHDs, health facility management, and Community Health Committees (CHC), to ensure SMOH infrastructure and service delivery standards are met for all the targeted health facilities, including any construction/rehabilitation, staffing, equipment, furniture, training of health workers, as well as the expansion of primary health care services.&nbsp;</p><p>• Lead the implementation of interventions aimed at improving the referral linkages between PHC facilities and rural hospitals in each target locality. This involves ensuring the effective implementation of referral standard operating procedures (SOPs) and facilitating the provision of referral support for emergency obstetric care (EmOC) and Stabilization Center (SC) services.</p><p>&nbsp;• Work closely with the HealthPro-2 clinical mentor, SMOH, LHDs, and the health facility quality management teams to improve quality of PHC services in the target health facilities.</p><p>&nbsp;• Work closely with GOAL's humanitarian team, SMOH, and LHDs to strengthen the Outpatient Therapeutic Program (OTP) at the target PHC facilities and enhance the EmOC and SC services at the rural hospitals within the two target localities</p><p>. • Coordinate with the HealthPro-2 DHIS-2 and Database Managers in the implementation of the HealthPro-2 Health Information Systems (HIS) interventions, as well as in the development, implementation, and use of project databases.</p><p>&nbsp;• Work closely with GOAL's humanitarian team, SMOH, and LHDs of Kutum and Umbaro to ensure a timely response to public health emergencies in the targeted localities, including disease outbreaks.</p><p>&nbsp;• Together with project stakeholders and other project staff, ensure the monitoring and effective implementation of the project interventions at the state, locality, and community levels, including through periodic review meetings, joint supportive supervision and regular internal monitoring.&nbsp;</p><p>• Build and maintain effective, productive relationships with critical project counterparts and stakeholders including the SMOH, NHIF, NMSF, and LHDs as well as other state level stakeholders, to represent GOAL and HealthPro-2 in an effective and positive manner.</p><p>&nbsp;• Work closely with GOAL's humanitarian team to ensure a coordinated and coherent implementation of humanitarian and development initiatives within HealthPro-2 and other GOAL programs.&nbsp;</p><p>&nbsp;</p><p><strong>B. Social Accountability&nbsp;</strong></p><p>• Lead the implementation of the project strategy related to community engagement, health promotion, and accountability, including partnerships with national NGOs and Community Health Committees (CHCs), all of which are central to the overall project strategy. • Oversee the implementation of the community engagement, health promotion, community health committees and accountability interventions of the project ensuring the achievement of project deliverables and targets in a timely manner.&nbsp;</p><p>• Design and lead the implementation of strategies to strengthen communication and accountability linkages between targeted communities and health system actors, working closely with the SMOH, NHIF, NMSF, health facility managers, and CHCs.</p><p>&nbsp;• In coordination with the communities, LHDs, and PHC facilities, lead the process of establishing and registering community health committees in each of the four target PHC facilities.</p><p>&nbsp;• Coordinate effectively with local authorities, community leaders, CHCs, and other stakeholders to ensure effective community engagement and accountability.</p><p>&nbsp;• Work with SA managers to organize basic health and social accountability training for CHCs as well as facilitate the active participation of CHCs in locality coordination meetings and health facility monitoring.&nbsp;</p><p>• Work with NHIF, LHDs and the community to implement NHIF awareness creation and enrolment campaigns among communities in the catchment areas of the 4 target PHC facilities.</p><p>&nbsp;• Design and implement strategy for implementation of NHIF premium subsidies for vulnerable households in the target areas.&nbsp;</p><p>• In coordination with relevant sectors and health system stakeholders, plan the strategy and lead the initial community dialogues in new areas, share and explain project activities to target beneficiaries.&nbsp;</p><p>&nbsp;</p><p><strong>Team Management and Human Resources</strong></p><p>&nbsp;• Responsible for line management of HSS and SA Managers and for setting objectives and guidance for the HSS and SA teams in North Darfur.&nbsp;</p><p>• Oversee the management of relationship between GOAL and health facility and LHD staff.</p><p>&nbsp;• As part of the project management team, work closely, collaboratively and in coordination with all GOAL North Darfur staff and stakeholders to support the implementation of all project strategies and objectives at the state, locality, health facility and community levels.&nbsp;</p><p>• Ensure strict compliance with donor and GOAL’s policies, regulations, and internal controls.&nbsp;</p><p>• Support the GOAL HR staff in the recruitment of staff as needed to ensure a complete HealthPro-2 project team.</p><p>&nbsp;• Always maintain a professional and collaborative working style and represent GOAL in a positive way to stakeholders and partners.&nbsp;</p><p>&nbsp;</p><p><strong>Grant Management</strong></p><p>&nbsp;• Ensure that the HSS and SA components of the project budget are used efficiently and effectively for planned activities.</p><p>&nbsp;• Build and maintain awareness of all donor and GOAL regulations regarding budget and grant management, and, working with all project staff, ensure strict compliance and maintenance of required project documentation.&nbsp;</p><p>• Provide quality assurance over technical materials to ensure high quality, timely, responsive products that are in line with the SMOH policies.</p><p>&nbsp;• Guide the learning agenda for the project in collaboration with the GOAL MEAL team and document lessons learned from this project to modify project approaches and strategies, as well as disseminate findings to key stakeholders</p><p>&nbsp;• Identify obstacles and risks related to implementation in a timely manner and recommend strategies to overcome them to the HSS Coordinator.&nbsp;</p><p>• Communicate issues, risks, and challenges, as well as proposed solutions and mitigation measures, in a timely manner to the Project Coordinator.</p><p>&nbsp;• Ensure that the communication and visibility requirements of the donors and GOAL are fully implemented according to set policies.</p><p>&nbsp;• Participate and represent GOAL in various meetings and forums, including state and locality level coordination, strategic planning, learning and review meetings that are relevant to the HealthPro-2 project.</p><p>&nbsp;• Ensure donor visibility in all project activities and provide quality assurance over technical materials to ensure high quality, timely, responsive products that are in line with SMOH, GOAL, and donor guidelines.&nbsp;</p><p>&nbsp;</p><p><strong>Partnership&nbsp;</strong></p><p>• Work with the GOAL partnership team to identify and select national partners for implementing SBC interventions.&nbsp;</p><p>• Set clear objectives and relevant budget for project partners’ community health activities and ensure close coordination of partners’ activities with the other HealthPro-2 project interventions.&nbsp;</p><p>• Together with relevant project staff, monitor and oversee the work of national partners, including technical quality, timeliness of implementation, and compliance with donor and GOAL rules and policies.&nbsp;</p><p>&nbsp;</p><p><strong>Reporting</strong></p><p>&nbsp;• Prepare weekly, monthly, and quarterly progress reports using GOAL templates and keep the Project Coordinator informed and updated on all HSS and SA activities.</p><p>&nbsp;• Develop comprehensive and quality annual reports that adhere to the reporting guidelines set by the donors, for timely submission to the donor.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Requirements (Person Specification)</strong></p><p>&nbsp;</p><p>&nbsp;• Medical Doctor or Public Health officer with a master’s degree in public health or health policy or management</p><p>&nbsp;• At least 5 years of senior-level experience implementing and managing health programs, with an emphasis on health systems strengthening and humanitarian programming.</p><p>&nbsp;• Senior-level experience implementing and managing community health, community mobilization, accountability, and/or other relevant humanitarian or development programming.&nbsp;</p><p>• Training on health systems strengthening, health management, social accountability in health</p><p>• Demonstrated technical in depth understanding of the health policy environment and governance in Sudan</p><p>&nbsp;• Experience working in a conflict or post-conflict setting strongly preferred, with a willingness to live and travel within North Darfur State of Sudan.</p><p>&nbsp;• Experience building and maintaining partnerships with the Federal and State Ministry of Health (FMOH), SMOH, NHIF, NMSF and local and international NGOs and UN agencies.&nbsp;</p><p>• Experience organizing training, providing supportive supervision, mentoring, and other forms of health office or health facility support.&nbsp;</p><p>• Excellent leadership and adaptive management skills&nbsp;</p><p>• Excellent negotiation and inter-personal skills • Excellent written and oral communication skills in English and Arabic required.</p><p>&nbsp;• Enthusiastic with a vision and long-term commitment to the role, and ability to work long hours when required.</p><p>&nbsp;</p><p>Females are strongly encouraged to apply!</p><p>GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer. This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible</p>

<p>Vacancy No: 07<br>Section/Unit: Program<br>Supervisor: Field coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: One year<br>Closing Date: 10 Oct 2026</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Assessment, Planning &amp; Capacity Building</strong></p><p>• Lead WASH assessments in all targeted schools and translate findings into phased, school-specific intervention plans.<br>• Develop master implementation plans, including Gantt charts, risk registers, and phased priorities.<br>• Establish water quality monitoring systems and ensure corrective actions for unsafe drinking water.<br>• Build technical capacity of engineers, contractors, and field teams on WinS standards, MHM, gen-der-sensitive design, and ESMP compliance.</p><p><strong>Objective 2: Technical Supervision &amp; Quality Assurance</strong></p><p>• Review and approve all BOQs, technical designs, and specifications to ensure compliance with WFP, SELD, SPHERE, and WinS standards.<br>• Provide overall supervision of construction and rehabilitation works across all phases.<br>• Ensure quality control, contractor compliance, and technical resolution of field issues.<br>• Validate commissioning and WASH-readiness certification of schools before inclusion in school meals rollout.<br>• Oversee procurement planning, material quality, ESMP compliance, and infrastructure standards across all sites.</p><p><strong>Objective 3: Coordination &amp; Government Liaison</strong></p><p>• Maintain strong coordination with SELD, district authorities, WFP, and other line departments.<br>• Lead processes for obtaining NOCs, approvals, and MoU facilitation were required.<br>• Represent SIF in technical working groups, coordination forums, and joint monitoring visits.<br>• Ensure strong engagement with SMCs, school leadership, and communities for ownership and sus-tainability.<br>• Ensure alignment with provincial Wins strategy and WFP School Meals standards.</p><p><strong>Objective 4: SBCC, MEAL &amp; Behavior Change Integration</strong></p><p>• Integrate SBCC approaches into WASH programming to promote hygiene, sanitation, and safe food handling behaviors.<br>• Design and implement SBCC strategies for hygiene, sanitation, nutrition, and food safety.<br>• Develop IEC/BCC materials and behavior change communication tools.<br>• Conduct awareness sessions for students, teachers, cooks, parents, and school committees.<br>• Coordinate with MEAL teams to define indicators, validate data, and use evidence for programme improvement.<br>• Ensure inclusion of gender, disability, safeguarding, and protection considerations in alle Intervention.</p><p><strong>Objective 5: Documentation, Reporting &amp; Handover</strong></p><p>• Ensure complete and auditable documentation of all WASH activities including designs, BOQs, ESMP logs, and completion records.<br>• Prepare master implementation plans, phased progress reports, and final programme reports.<br>• Conduct regular field reporting, including quality audits, contractor performance, and risk tracking.<br>• Lead formal handover of completed WASH facilities to SMCs and SELD with O&amp;M training and doc-umentation.<br>• Ensure all reporting complies with WFP and SIF requirements<br>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p>• BE/BSc/B-Tech in Civil Engineering, Environmental Engineering, or Public Health Engineering; a master's degree in WASH, Environmental Health, Development or related field is preferred<br>• Minimum ten (5) years of progressive experience in WASH programme management, with at least two years in a technical lead or specialist role; prior experience managing school WASH, WinS programming, or WFP/UN-funded WASH projects is strongly preferred<br>• Strong understanding of hygiene behavior changes and community engagement.<br>• Deep knowledge of SPHERE Standards, WinS (WASH in Schools) guidelines, ESMP frameworks, and gender-sensitive and disability-inclusive WASH design; strong understanding of DRR, climate resilience, and O&amp;M sustainability in institutional WASH programming<br>• Proven ability to produce high-quality technical reports, donor updates, BOQ reviews, and programme presentations; experience preparing WFP-format progress reports and phased completion reports is an asset<br>• Strong interpersonal, communication, and liaison skills; able to represent SIF credibly in technical coordination forums with WFP, SELD, and government counterparts at district and provincial levels<br>• Excellent written and verbal communication skills in English and Urdu; ability to translate complex technical findings into clear language for non-technical audiences including school communities, SMCs, and government officials<br>• Culturally sensitive, with strong interpersonal skills and the ability to work effectively with diverse school communities, government officials, and humanitarian partners in Sindh<br>• Demonstrated ability to manage a technical team, priorities competing demands, and drive results with minimal supervision in a complex, multi-stakeholder programme environment<br>• Skilled in managing relationships at all levels with tact and diplomacy; able to negotiate constructively with government counterparts, contractors, and WFP while maintaining SIF's programme commitments and accountability standards<br>• Strong team leadership qualities; motivated to work in field conditions across Karachi districts, committed to SIF's values of accountability, transparency, and community-centered programming, and able to maintain performance under pressure and in dynamic environments<br>&nbsp;</p>