Call center Jobs in Sudan
23 Jobs Found
GOAL Ireland
Sudan - Darfur
<p>Vacancy No: 18<br>Section/Unit: Program<br>Grade Level: Grade 6 Step 1<br>Supervisor: Assistant Health Coordinator<br>No. of Post: 1<br>Duty Station: Kutum locality – North Darfur state<br>Duration: 12 months<br>Closing Date: 02 Sept 2026</p><h4>Background</h4><p><strong>GOAL’s mission </strong>is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. </p><p> </p><p>GOAL has been working in Sudan since 1985, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare, and education. GOAL implements a range of multi-sectoral development, resilience, recovery, and humanitarian responses programs by being sensitive to cross-cutting issues including gender, accountability, child protection, HIV/AIDS.</p><p> </p><p>GOAL is currently working directly in North Darfur and South Kordofan States, managed by GOAL offices in these states and in Port Sudan & Omdurman. The current GOAL programmes focus on four main sectors: Primary Health Care, Nutrition, Water Sanitation and Hygiene (WASH) and Food Security and Livelihoods (FSL).</p><p> </p><p><strong>General Description of the Role</strong></p><p>The Clinical Services Manager is responsible for providing leadership, technical guidance, and oversight to ensure the effective delivery of quality clinical and preventive health services across supported Primary Health Care Centers (PHCs). The Manager coordinates and supervises clinical operations, ensures compliance with national standards and donor requirements, strengthens referral systems, and supports health staff capacity development.<br>The role also involves coordination with local health authorities, partners, and community stakeholders to improve access, quality, and efficiency of integrated PHC and nutrition services.</p><p> </p><p><strong>Overall Objective of the Position</strong></p><p>To strengthen and ensure the provision of high-quality, accessible, and integrated clinical services at PHC level, contributing to improved health outcomes for vulnerable populations, especially children under five, pregnant and lactating women, and other at-risk groups.</p><h4>Duties and responsibilities</h4><p><strong>Clinical Service Planning and Coordination</strong></p><ul><li>Lead the planning and implementation of clinical service delivery across supported PHCs, ensuring integration of curative, preventive, and promotive health services.</li><li>Coordinate with Local Health Departments (LHDs), State Ministry of Health (SMoH), Community Health Committees (CHCs), and partners to align services with national primary health care standards.</li><li>Participate in health coordination and technical working group meetings at locality and state levels.</li><li>Facilitate collaboration between PHC clinical services and other sectors, including nutrition, WASH, protection, and community health.</li></ul><p> </p><p><strong>Quality Assurance and Service Delivery</strong></p><ul><li>Oversee the quality and performance of clinical services, including outpatient consultations, maternal and child health (MCH), reproductive health (RH), Expanded Program on Immunization (EPI), and disease surveillance.</li><li>Ensure adherence to national clinical protocols, guidelines, and infection prevention and control (IPC) standards.</li><li>Strengthen referral pathways between PHCs, stabilization centers, and higher-level facilities.</li><li>Supervise clinical teams and provide on-site technical guidance, case management reviews, and mentoring.</li><li>Support integration of nutrition services (CMAM, IYCF, NIPP) into routine PHC activities.</li></ul><p> </p><p><strong>Monitoring, Evaluation, and Reporting</strong></p><ul><li>Conduct regular monitoring visits to PHCs to evaluate service quality, data accuracy, and overall performance.</li><li>Review and analyze health information data (HMIS) to identify gaps, trends, and areas for improvement.</li><li>Ensure timely and accurate reporting of health indicators to the Health Coordinator, SMoH, and donors.</li><li>Document lessons learned, success stories, and best practices to inform continuous quality improvement.</li></ul><p> </p><p><strong>Supply Chain and Medical Logistics Management</strong></p><ul><li>Oversee forecasting, requisition, and distribution of essential medicines, medical supplies, and equipment.</li><li>Ensure proper stock management, recordkeeping, and rational use of medical commodities.</li><li>Coordinate with the Supply Chain and Warehouse Officers to ensure timely replenishment and accountability.</li><li>Supervise the safe disposal of expired or damaged medical items in compliance with national and donor procedures.</li></ul><p> </p><p><strong>Capacity Building and Staff Supervision</strong></p><ul><li>Lead capacity-building initiatives for clinicians, nurses, and allied health staff on key PHC components including (Nutrition, IMCI, RH, EPI, IPC, data management, etc.).</li><li>Conduct regular supportive supervision and on-the-job mentoring to strengthen clinical competencies.</li><li>Support development and implementation of training plans and clinical supervision tools in collaboration with SMoH and partners.</li></ul><p> </p><p><strong>Emergency Preparedness and Response</strong></p><ul><li>Support emergency health responses including disease outbreaks, new IDP arrivals, and other humanitarian crises.</li><li>Ensure health service continuity and compliance with emergency response protocols.</li><li>Coordinate with surveillance and outbreak response teams for early detection and containment.</li></ul><p> </p><p><strong>Other Duties</strong></p><ul><li>Represent the organization in relevant coordination forums and technical working groups.</li><li>Perform any other tasks assigned by her/his supervisor or the Health and Nutrition Coordinator or Area Manager to support program goals.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li><strong>Education:</strong> Bachelor’s degree in medicine, Nursing, Public Health, or another health-related field from a recognized institution. A Master’s degree in Public Health or Health Management is an asset.</li><li><strong>Experience:</strong> Minimum of 3 years of progressive experience managing PHC or clinical programs, preferably in humanitarian settings.</li><li><strong>Technical Skills:</strong> Strong knowledge of PHC service delivery, CMAM integration, RH, EPI, IPC, and data management systems.</li><li><strong>Donor Experience:</strong> Familiarity with ECHO, BHA, SHF, UNICEF, and WFP-supported projects is highly desirable.</li><li><strong>Computer Skills:</strong> Proficiency in MS Word, Excel, PowerPoint, and data reporting tools.</li><li><strong>Language:</strong> Excellent written and spoken English.</li><li><strong>Teamwork:</strong> Strong leadership, communication, and problem-solving skills; ability to work independently and in multidisciplinary teams.</li><li><strong>Workload Management:</strong> Ability to manage multiple priorities, meet deadlines, and perform effectively under pressure.</li></ul><p>Selected candidate must report physically to Kutum locallity to sign the employment contract and join the organization. </p><p> </p><p>Female candidates are strongly encouraged to apply</p><p>This job description is not incorporated in the employment contract. It is intended as a guide and should not be viewed as an inflexible specification as it may be varied from time to time in the light of strategic developments and following discussion with the post holder.</p><p> </p><p>GOAL has a Staff Code of Conduct, Safeguarding and Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty. </p><p> </p><p>Any candidate offered a job with GOAL will be expected to adhere to these policies and other GOAL and Donor policies. </p><p> </p><p>GOAL’s Conflict of Interest Policy applies to all recruitment processes. Staff will be required to declare Conflict of Interest during the process. </p>
Niilom
Sudan - Khartoum
<p>Start Date: As soon as possible<br>Duty Station: Khartoum<br>Closing Date: 31 Oct 2026</p><h4>Background</h4><p>Niilom is a Sudanese e-commerce platform, founded and developed by a Sudanese team that understands the challenges of the local market and the nature of Sudanese merchant's business, designed to be closely aligned with their needs and aspirations.</p><p> </p><p>Niilom brings together <strong>e-commerce, logistics services, financial solutions, and marketing tools</strong> within one integrated ecosystem. It aims to empower Sudanese merchants to manage their businesses efficiently and reach customers across all states through an integrated technological infrastructure designed specifically for the needs of the Sudanese market.</p><h4>Duties and responsibilities</h4><ul><li>Develop and implement a clear sales plan to achieve Niilom’s sales targets and increase revenue.</li><li>Identify target stores and brands and reach out to them to encourage them to join Niilom and subscribe to the available packages.</li><li>Explain the benefits of monthly and annual subscription plans and help merchants choose the most suitable package.</li><li>Follow up consistently with potential clients and convert interest into actual subscriptions and agreements.</li><li>Build strong relationships with merchants and maintain them to support subscription retention and renewals.</li><li>Manage and supervise the sales team, assign tasks, and set daily and weekly targets.</li><li>Coordinate with the Marketing Team to attract merchants and customers and improve campaign results.</li><li>Follow up on merchant registration and store activation in coordination with the Operations Team.</li><li>Prepare regular reports on the number of merchants contacted, new subscriptions, revenue generated, and target achievement.</li><li>Suggest practical and cost-effective ways to increase sales and expand Niilom’s merchant base.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Experience in sales or business development, preferably in e-commerce or digital marketing.</li><li>Good communication, negotiation, persuasion, and closing skills.</li><li>Ability to identify new clients and build effective business relationships.</li><li>Ability to develop sales plans and achieve specific targets within set timelines.</li><li>Good organizational skills and ability to manage customer follow-ups and sales data.</li><li>Ability to work independently, take initiative, and take responsibility for achieving results.</li><li>Basic knowledge of e-commerce and merchant subscription models is an advantage.</li></ul>
Sudan - Khartoum
<p>Vacancy No: 31<br>Duty Station: Khartoum<br>Closing Date: 01 Oct 2026</p><h4>Background</h4><p>Our <strong>Research and Marketing Department in the industrial sector</strong> plays a pivotal role in linking the factory with the external market, converting production capacities into market shares and sustainable profits. Unlike service companies, this department in industries focuses on the nature of the product, production lines, and supply chains.</p><h4>Duties and responsibilities</h4><p>1- <strong>Market Research and Industrial Studies (Market Research)</strong></p><ul><li><strong>Industrial Consumer Behavior Study (B2B):</strong> Analyzing the needs of factories and other companies purchasing the factory's products (such as raw materials or machinery).</li><li><strong>Competitor Analysis:</strong> Monitoring competing products in the market, knowing their prices, quality, strengths, and weaknesses.</li><li><strong>Demand Forecasting:</strong> Estimating future demand for products to assist production management in adjusting manufacturing quantities and avoiding inventory accumulation.</li><li><strong>Exploring New Markets:</strong> Studying export opportunities and new geographical markets where the factory can expand.</li></ul><p><strong>2- New Product Development (Product Development)</strong></p><ul><li><strong>Identifying Market Gaps:</strong> Monitoring deficiencies in current products and proposing ideas for new products that meet customer needs.</li><li><strong>Collaboration with Engineering and Production (R&D):</strong> Conveying market and customer requirements to the manufacturing team to develop product specifications (quality, size, packaging).</li><li><strong>Product Testing:</strong> Introducing test samples into the market to measure customer feedback before starting large-scale commercial production.</li></ul><p><strong>3- Strategic Marketing and Industrial Promotion (Marketing Strategy)</strong></p><ul><li><strong>Industrial Branding:</strong> Building a strong reputation for the factory associated with quality and reliability.</li><li><strong>Industrial Pricing Strategy:</strong> Participating in setting flexible pricing policies suitable for wholesale, taking into account production costs, profit margins, and competition.</li><li><strong>Distribution Channel Management:</strong> Selecting the best methods to deliver the product to the end consumer (whether through agents, distributors, or direct sales to companies).</li><li><strong>Participation in Industrial Exhibitions:</strong> Organizing the factory's presence at local and international trade fairs, which is the most important channel in industrial marketing.</li></ul><p><strong>4- Sales Support and Customer Service</strong></p><ul><li><strong>Preparation of Technical Promotional Materials:</strong> Creating catalogs, brochures, and technical product specifications needed by sales personnel to convince customers.</li><li><strong>Measuring Customer Satisfaction:</strong> Following up on post-sale buyer feedback and addressing quality complaints to improve production lines.</li></ul><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor's degree in <strong>Business Administration, Marketing, Industrial Engineering</strong>, or Economics</li><li>At least <strong>5 to 7 years</strong> of experience in marketing or market research, preferably partly within the <strong>industrial sector</strong></li><li><strong>Big Data Analysis:</strong> Ability to handle numbers, statistics, and read market indicators to forecast demand and sales volume.</li><li><strong>Proficiency in Research and Marketing Tools:</strong> Good knowledge of Customer Relationship Management (<strong>CRM</strong>) systems, statistical analysis software (such as SPSS or advanced Excel), and competitor analysis tools.</li><li><strong>Technical Product Understanding:</strong> Ability to comprehend technical specifications of products manufactured by the factory and translate them into clear marketing language easily understood by customers.</li><li><strong>Strategic Planning:</strong> Ability to develop short- and long-term marketing plans aligned with the factory's production capacity.</li><li><strong>Team Management and Leadership:</strong> Skill in leading a team of researchers, designers, and marketing executives, and allocating tasks effectively.</li><li><strong>Data-Driven Decision Making:</strong> Ability to make tough decisions (such as entering a new market or discontinuing a product) based on research reports rather than guesswork.</li><li><strong>Effective B2B Communication:</strong> Ability to build strong relationships with major industrial clients, suppliers, and business partners.</li><li><strong>Critical Thinking and Problem Solving:</strong> Quick response to marketing crises (such as a new competitor entering with lower prices, or a market recession).</li><li><strong>Negotiation and Persuasion Skills:</strong> Ability to convince senior management of the feasibility of investing in new research or adjusting pricing policies.</li></ul><p>A successful Research and Marketing Manager in the industry is the <strong>"translator"</strong> who takes complex market numbers and converts them into clear sales opportunities, and takes customer requirements and turns them into ideas for new products developed by the factory.</p>
BAT Sudan
Sudan - River Nile
<p>Vacancy No: 8<br>Section/Unit: Supply Chain<br>Grade Level: NM<br>Supervisor: Logistics Warehouse Manager<br>No. of Post: 8<br>Duty Station: Al-Dāmar- River Nile state.<br>Duration: One Year<br>Closing Date: 05 Oct 2026</p><h4>Background</h4><p>We are seeking an organized, proactive, and result-oriented <strong>Finished Goods (FG) Warehouse Lead</strong> to oversee daily warehouse operations. In this role, you will play a vital part in coordinating goods logistics, maintaining stock accuracy, leading floor staff, and ensuring that our finished products reach customers safely and on time.</p><p>If you have a strong background in inventory management, supply chain procedures, and team leadership within the consumer goods sector, we would love to hear from you.</p><h4>Duties and responsibilities</h4><ul><li><strong>Operations Management:</strong> Oversee and coordinate daily warehouse activities, ensuring efficient workflow, safety, and proper resource utilization.</li><li><strong>Inventory Control & Reconciliation:</strong> Track product movements, conduct regular cycle counts and stock reconciliations, and maintain strict stock accuracy.</li><li><strong>Logistics & Storage:</strong> Manage the proper storage, handling, loading, and distribution of finished goods while minimizing product damage and optimizing space usage.</li><li><strong>Quality & Safety Compliance:</strong> Strictly enforce <strong>5S</strong> workplace organization, <strong>Good Manufacturing Practice (GMP)</strong>, and safety standards.</li><li><strong>Interdepartmental Coordination:</strong> Work closely with Sales, Distribution, and Logistics teams to support smooth Order-to-Cash (O2C) operations.</li><li><strong>Reporting & Documentation:</strong> Keep accurate, up-to-date warehouse documentation and generate operational reports using ERP systems.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li><strong>Education:</strong> Bachelor’s degree in Business Administration, Finance, Supply Chain, or a related field.</li><li><strong>Experience:</strong> 2 to 3 years of hands-on warehousing experience within the <strong>consumer commodities / FMCG</strong> sector.</li><li><strong>Technical Skills:</strong><ul><li>Hands-on proficiency with <strong>ERP systems</strong>.</li><li>Intermediate to advanced skills in <strong>Microsoft Excel</strong> and <strong>Outlook</strong>.</li></ul></li><li><strong>Domain Knowledge:</strong> Solid understanding of supply chain procedures, particularly the <strong>Order-to-Cash (O2C)</strong> cycle, 5S standards, and GMP.</li><li><strong>Core Competencies:</strong> Strong team supervision abilities, excellent multitasking skills, and effective communication.</li></ul><p><strong>About BAT:</strong><br>We are a leading multi-category consumer goods business. Our purpose is to create A Better Tomorrow with a vision to Build a Smokeless World. Our strategic aim is to migrate smokers from cigarettes to smokeless alternatives and become a predominantly smokeless business by 2035. BAT established its operations in Sudan in 2015 by acquiring a local company (Blue Nile Cigarette Company) in which BAT was able to transform the business and bring the multinational culture.</p>
Medecins sans Frontieres
Sudan - Khartoum
<p>Section/Unit: Logistic Coordinator<br>Grade Level: 9<br>Supervisor: Logistic Coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 6 Months<br>Closing Date: 11 Nov 2026</p><h4>Background</h4><p>Médecins Sans Frontières (MSF), also known as Doctors Without Borders, is an independent, international medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and exclusion from healthcare. We are looking for the position of <strong>BIOMED MANAGER </strong>for a period of 6 months renewable subject to budget availability and the performance of the worker.</p><p><strong>Location: Khartoum</strong></p><p><strong>Salary: 2035 USD</strong></p><p><strong>Deadline for the applications: 11 November 2026</strong></p><h4>Duties and responsibilities</h4><p><strong>Main Purpose:</strong></p><p>Planning, coordinating and monitoring all logistics activities in the project related to Biomed/Cold Chain equipment according to MSF protocols and standards in order to ensure an optimal running of all the projects</p><p>within the mission.</p><ul><li>Participating in the definition of the objectives and planning of the biomedical activities including reviewing its annual budget in order to identify and give a response to the needs of the mission and the targeted population</li><li>Monitoring and ensuring the implementation of the biomed activities in the project ensuring compliance to MSF standards, protocols and procedures, and reporting to the Project Coordinator on the development of the ongoing programmes. This includes the following: <ul><li>Monitoring and ensuring the implementation of biomed equipment management procedures in the mission (installation, disposal/renewal, correct use and maintenance) and ensuring a good follow up of the different maintenance contracts</li><li>Ensuring that the preventive and curative maintenance, fault diagnosis, annual diagnosis and certification are performed for those items of equipment for which specialised training has been received</li><li>Coordinating and organising between projects for equipment/support exchange (repair returns, installation and replacement) to help ensure that as few items are out of service on the mission at any given time. This includes the packing, shipment and contact with service providers or after sales service to the MSF Supply Centre for the repair of equipment that cannot be done locally</li><li>Organizing, planning and ensuring an appropriate stock management including inventories of spare parts and back up equipment. Ensuring good following and quality assessment of company in the process of local purchase.</li><li>Managing the biomed specialists and technicians and elaborating their activities planning</li><li>In collaboration with the Project Coordinator, Logistics Coordinator and the HR Coordinator, participating in the planning and implementation of HR associated processes (recruitment, training, briefing/debriefing, evaluation, detection of potential, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required to correctly perform all logistics activities pertaining to his area</li><li>Providing technical support and training to staff on the use, control, preventive maintenance and basic repair of most common equipment. Managing the training of medical staff about hygiene on biomed equipment following the result of a regular assessment of medical services on these question</li><li>Participating in monthly reports according to management guidelines and following up, analysing and reporting on the maintenance activities and on technical aspects of the work</li><li>Participating in annual budgeting and forecasting process to ensure all projects have the necessary equipment, accessories, consumables and spare parts. </li><li>Monitoring and ensuring the mission’s BioMed / Cold Chain inventory up to date, using the dedicated tools. </li><li>Monitoring and ensuring all medical and cold chain equipment are functioning within their intended range. </li><li>Installation & Maintenance: oversee the Installation (including prerequisites), testing, troubleshooting, and provide technical support for biomedical / cold chain equipment according to MSF guidelines, policies and procedures. </li><li>Quality & Compliance: Monitor and ensure the Performance of safety checks, ensure equipment meets MSF standards. </li><li>Collaboration & Training: Work with the mission’s medical teams to provide training for the use of all BioMed / Cold Chain equipment. </li><li>Ensuring a track record of all documentation related to BioMed / Cold Chain equipment exists including but not limited to: (equipment use and repair manuals, installation report, periodic maintenance reports, curative maintenance reports, identification records, ets.) in accordance with MSF guidelines, policies and procedures. </li><li>Advising the medical teams on the proper equipment to use for a specific context. </li></ul></li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td><ul><li><strong>Education</strong></li></ul></td><td><p>Bachelor’s degree as a Biomedical engineer, </p><p>Demonstrable technical skills and understanding</p><p> </p></td></tr><tr><td><ul><li><strong>Experience</strong></li></ul></td><td><p>Four (4) years’ experience as a biomedical engineer. </p><p>Training and capacity building skills are an asset</p><p> </p></td></tr><tr><td><ul><li><strong>Languages</strong> </li></ul></td><td>Essential English and Arabic language desirable</td></tr><tr><td><ul><li><strong>Knowledge</strong></li></ul></td><td>Computer literacy</td></tr><tr><td><ul><li><strong>Competencies</strong></li></ul></td><td>Results and Quality Orientation, Teamwork and Cooperation, Behavioural Flexibility, Commitment to MSF Principles, Stress Management.</td></tr></tbody></table></figure><p><strong>Please drop your application to Sudan job website. Application after 11th November 2026 will not be considered. Only short-listed candidates will be contacted.</strong></p><p> </p><p><i>“At MSF Switzerland, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with. </i></p><p><i>We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfill every listed qualification. </i></p><p><i>We encourage applications from individuals of all genders, ages, ethnicities, backgrounds, religions, beliefs, ability status, and all other diversity characteristics. </i></p><p><i>MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment.”</i></p><p style="text-align: center;">
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Mercy Corps
Sudan - Kassala
<p>Section/Unit: Programs<br>Grade Level: 1<br>Supervisor: Project Manager<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 10 Months<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><h4>The Program / Department / Team Summary</h4><p>The Solar-Powered Agro-Processing for Economic Livelihoods (SEAL) project, implemented by Mercy Corps and funded by the German Agency for International Cooperation (GIZ), aims to improve livelihoods, economic resilience, and food security in rural communities of Kassala State through the adoption of solar-powered agro-processing solutions. The project strengthens value addition and market linkages for smallholder farmers and MSMEs by supporting key activities: installation of solar-powered milling and drying equipment, capacity building for local technicians and entrepreneurs, business grants, and market access facilitation. By doing so, SEAL enhancesagricultural productivity, reduces post-harvest losses, creates income-generating opportunities, and promotes sustainable energy usage, ultimately contributing to inclusive economic growth and resilience in rural eastern Sudan.</p><h4>The Position</h4><p>The MEAL Assistantwill lead the day-to-day monitoring, evaluation, accountability and learning (MEAL) functions of the SEAL project, ensuring that reliable evidence on project performance and results is generated, verified and used. He/she will operationalize the project MEL plan in line with the logframe and donor requirements; design and manage data collection tools and the project database; support the baseline and endline studies, the periodic market monitoring in Kassala and the market assessments and catalytic pilots in South and Central Darfur; run the community accountability and feedback mechanism; and document lessons learned to inform adaptive management and reporting.</p><p>The role works closely with the Project Officers, Project Assistant, the local sub-grantee partner, participating private sector actors and the Mercy Corps Sudan MEL team, and involves extensivefield travel and direct interface with project participants and market actors.</p><h4>Duties and responsibilities</h4><h4>MEL Planningand Systems:</h4><p> </p><ul><li>Support the ProjectManager in operationalizing the SEAL projectMEL plan, indicator plan (IPTT) and data-flow map in line with the project logframe,GIZ reporting requirements and Mercy Corps MEL minimum standards.</li><li>Maintain indicator referencesheets, targets and disaggregation (sex, age, displacement status, enterprise type and location) for all impact, outcome and output indicators.</li><li>Design, adapt and digitize data collection tools (participant registration forms, enterprise and market-actor surveys, trainingand event attendance records, pilot monitoring templates and case-study guides) using platforms such as KoboToolbox or CommCare.</li><li>Plan and coordinate the baseline assessment at project start-upand the endlinesurvey at closure, including sampling, enumerator recruitment and training, field supervision, data cleaning and analysis.</li></ul><p> </p><h4>Data Collection, Management and Quality Assurance:</h4><p> </p><ul><li>Lead routine monitoring data collection in Kassala, covering participation and inclusion, business performance of supported solar market actors, adoption of productive-use solar solutions, uptake of financing mechanisms and performance of catalytic pilots;coordinate partner-supported data collection for activities in South and Central Darfur.</li><li>Maintain the project databaseand participant registry,ensuring data are complete, accurate, up to date, backed up and handled in line with Mercy Corps data protection and responsible data policies.</li><li>Conduct regular data quality checks, field verification and spot-checks of data reported by project staff, the sub-grantee and private sectorpartners; document and resolve discrepancies.</li><li>Verify records submitted by solar suppliers, service providers and financial partners (sales, service delivery, trainingand certification records)that underpin milestone-based payments and indicator reporting.</li></ul><p> </p><h4>Analysis,Reporting and Results Measurement:</h4><p> </p><ul><li>Analyze monitoring data and updatethe IPTT monthlyand quarterly, trackingprogress against logframe targets and flagging variances and data gaps to the Project Manager.</li><li>Contribute MEL sections, indicator tables, data visualizations, success stories and case studiesto weekly, monthly, quarterly and donor reports.</li><li>Track, where feasible, employment and self-employment opportunities generated through supported enterprises and service providers.</li></ul><p><br> </p><h4>Market Intelligence, Assessments and Learning:</h4><p> </p><ul><li>Support the periodic rapid market assessments in Kassala through planning of field data collection, collection and analysis of market trend data with the ProjectOfficers, and production of quarterly market monitoring updates.</li><li>Support the specialist consultants undertaking the solar and productive-use energy market assessment in Southand Central Darfur,including review of tools, coordination of field data collection, quality assurance of data and review of draft reports.</li><li>Document lessons learned, business cases and implementation experience from financing mechanisms and catalyticpilots, producing learningbriefs and contributing to stakeholder learning and dissemination events.</li><li>Facilitate regularteam and partnerreflection sessions to review monitoring data and lessonsand inform adaptive management.</li></ul><p> </p><h4>Accountability and Community Feedback:</h4><p> </p><ul><li>Establish and maintain the project CommunityAccountability Reporting Mechanism (CARM), ensuring participants, market actors and communities are informed of feedback channels; receive, log, referand follow up feedback and complaints in line with Mercy Corps procedures and report on trends.</li><li>Support transparent participant and market-actor selection processes and verify compliance with agreed selection criteria, with attention to women- and youth-led enterprises, displaced populations and host communities.</li><li>Support monitoring of grants, incentives and equipment providedto partners and participants to minimize the risk of diversion or misuse, in line with the project conflict sensitivity and due diligence commitments.</li></ul><p> </p><h4>Capacity Building and Partner MEL Support:</h4><p> </p><ul><li>Train and coach projectstaff, enumerators and the local sub-grantee on MEL tools,data collection protocols, data quality standards, safeguarding in data collection and CARM.</li><li>Integrate sub-grantee and private sectorpartner monitoring into the projectMEL system through regular reporting templates, field verification and joint review processes.</li></ul><p> </p><p> </p><p>Collaboration/Networking, Representation and Coordination</p><ul><li>Represent the program to the Donor, Government officialsand other stakeholders as and when required to.</li><li>Maintain close working relationships with development organizations, and local partners, including representing the program at local coordination meetings as assigned.</li><li>Establish and maintain good coordination and working relationships with State, locality and lower-level leaders,representing Mercy Corpsand soliciting participation in activities where appropriate and as directed.</li><li>Liaise with the Mercy Corps Sudan MEL team to ensure SEAL monitoring, accountability and reporting are aligned with country-level MEL standards, tools and reporting requirements.</li></ul><p><br> </p><ul><li>Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps Europe and to not jeopardize its humanitarian mission.</li></ul><p> </p><p>Documentation, Monitoring, Evaluation and Reporting</p><ul><li>Work closely with the Project Manager and the Mercy Corps Sudan MEL team to conduct studies and capture data for measuring the output, outcomeand impact of the program,and to ensure accurate and timely flow of information from the field.</li><li>Prepare and submit timelyweekly, monthly, and quarterly reportsthat will be indicative of program progress during implementation. Respond to queriesif and when necessary and maintain proper filing system.</li><li>Provide followups, recommendations and solutions wherethere are challenges during implementation.</li><li>Other dutiesas assigned.</li></ul><p> </p><p>Security</p><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team members operatein a secure environment and are aware of policies.</li></ul><p> </p><p> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Actively learns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h4>Supervisory Responsibility</h4><p>N/A</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Minimum Qualification & Transferable Skills</h4><p> </p><ul><li>Required: Bachelor’s degree in Statistics, Economics, Social Sciences, Development Studies, Agricultural Economics, Business Administration, Information Management, or a related field.</li></ul><p> </p><ul><li>Minimum 2 years of professional experience in monitoring, evaluation, accountability and learning for development or humanitarian programs, preferably in livelihoods, market systems, agriculture or renewable energy programming.</li></ul><p> </p><ul><li>Demonstrated experience in designing data collection toolsand conducting surveys, focus group discussions, key informant interviews and field verification.</li></ul><p> </p><ul><li>Proficiency in digital data collection platforms (KoboToolbox, CommCare, ODK or similar) and in data management and analysis using Excel; experience with Power BI, SPSS, Stata or R is an advantage.</li></ul><p> </p><ul><li>Sound understanding of results-based management, logframes, indicator tracking,data quality principles and community feedback and accountability mechanisms.</li></ul><p> </p><ul><li>Familiarity with market systemsdevelopment (MSD) approaches, private sector engagement or productive use of energy (PUE) is an advantage.</li></ul><p> </p><ul><li>Good verbal and writtencommunication skills in English and Arabic, with strong report-writing and documentation skills.</li></ul><p> </p><ul><li>Strong computerskills, particularly officeapplications such as Word, Exceland PowerPoint.</li></ul><p> </p><ul><li>Demonstrated adaptability, creativity, enthusiasm, willingness to learn and self-accountability.</li></ul><p> </p><ul><li>Excellent teamworkabilities, interpersonal and problem-solving skills,attention to detail.</li></ul><p> </p><ul><li>Willingness to spend much time in the field and work closely with program target groups.</li></ul><p> </p><ul><li>High levelof integrity and commitment to confidentiality, ethicaldata handling and safeguarding.</li></ul><h4>Success Factors</h4><ul><li>Strong attention to detail and commitment to data accuracy, integrity and confidentiality.</li></ul><p><br> </p><ul><li>Ability to translate monitoring data into clear, actionable evidencefor the team, partners and the donor.</li><li>Capacity to represent MC Europe with government officials, partners and leaders.</li><li>Demonstrated abilityto communicate effectively with team membersand other stakeholders.</li><li>Flexibility, adaptability and creativity in planning and problem solving.</li><li>Demonstrated abilityto work independently and effectively in extreme conditions.</li></ul><p>Proven abilityto take initiative and be accountable for results</p><h4>Accountability</h4><p><strong>Reports Directly To: ProjectManager</strong></p><p><strong>Works DirectlyWith: Project Officers,Project Assistant, Mercy Corps Sudan MEL team, local sub-grantee partner, finance team, procurement team and operations team</strong></p><p> </p><h4>Accountabilityto Participants and Stakeholders</h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4> </h4><h4>Living Conditions / Environmental Conditions</h4><p>The position is based in Kassala state and it requires up to 70% travel to project fields, which may include travel to insecurelocations where freedomof movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h4>Ongoing Learning</h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of theirtime to learningactivities that further their personal and/or professional growth and development</p><p> </p><h4>Team Efficiency and Effectiveness</h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><h4>Equal Employment Opportunity</h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status),marital status, militaryveteran status or any other protected group in the locations where we work.</p><p> </p><h4>Safeguarding & Ethics</h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, communitymembers, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and</p><p><br> </p><p>abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>InteragencyMisconduct Disclosure Scheme</strong></a><strong>. </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are requiredto complete mandatoryCode of Conduct elearning coursesupon hire and on an annual basis.</p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</p><p> </p>
Geneva Call
Sudan - Khartoum
<p>Supervisor: Program Coordinator<br>Duty Station: Khartoum State, Sudan<br>Closing Date: 17 Oct 2026</p><h4>Background</h4><p><strong>Mission</strong></p><p>Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.</p><p> </p><p><strong>Why this Role?</strong></p><p>The Project Officer is directly responsible for the quality implementation of project activities, with a specific focus on planning and delivering of capacity-building initiatives for a diverse range of stakeholders –community, civil society organisations, armed groups, amongst others. The Project Officer will monitor progress against project targets, and finally actively contributing to the organisation's visibility and communication efforts in Sudan</p><p> </p><p><strong>Work Relations</strong></p><p>The Project Officer reports to the Program Coordinator. The role also maintains regular contact with external partners, including civil society organizations, community representatives among others. </p><h4>Duties and responsibilities</h4><p><strong>Programme Implementation</strong></p><ul><li>Lead the planning and execution of assigned project activities in field locations, including but not limited to workshops, trainings, awareness raising sessions, meetings, and community dialogues.</li><li>Coordinate with local authorities, and other stakeholders to ensure smooth implementation of project activities.</li><li>Troubleshoot logistical challenges and develop creative solutions to ensure activities proceed as planned.</li><li>Maintain detailed records of activity implementation, including attendance, outputs, and any challenges encountered.</li><li>Assist in the preparation of grant proposals and reports.</li></ul><h3><strong>Monitoring and Evaluation</strong></h3><ul><li>Track project implementation against established targets and timelines, proactively identifying potential delays or challenges.</li><li>Prepare regular progress reports for the Head of Programme, highlighting achievements, challenges, and proposed solutions.</li><li>Contribute, and at times, lead the implementation of project monitoring exercises in field locations. Conduct conflict analysis in the areas of Geneva Call intervention.</li><li>Ensure accurate and timely reporting of project expenses, with supporting documentation. </li><li>Establish and maintain feedback mechanisms for beneficiaries, ensuring that their voices are heard and addressed.</li></ul><p><strong>Communications and External Relation</strong></p><ul><li>Track project implementation against established targets and timelines, proactively identifying potential delays or challenges.</li><li>Prepare regular progress reports for the Head of Programme, highlighting achievements, challenges, and proposed solutions.</li><li>Contribute, and at times, lead the implementation of project monitoring exercises in field locations.</li><li>Conduct conflict analysis in the areas of Geneva Call intervention.</li><li>Ensure accurate and timely reporting of project expenses, with supporting documentation. </li><li>Establish and maintain feedback mechanisms for beneficiaries, ensuring that their voices are heard and addressed.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Develop and monitor implementing partners' workplans, manage contracts and agreements, and build their capacity to advance Geneva Call's mandate.</li><li>Maintains a close work relationship with partners and, in particular. project managers of partnering organization</li><li>Seeks partner’s highest level of engagement and anticipates/reports on shortcomings (activities, administrative, other).</li><li>Plans with partner, anticipates and proposes solutions on the activities, constraints, capacity building.</li></ul><p><strong>Security</strong></p><ul><li>Adhere to all organizational policies and procedures, including financial regulations and security protocols.</li><li>Monitor the security situation in project areas. project partners and prepare risk assessment and suggest mitigation measures to the Head of Programme.</li><li>Remains at all times involved with vetting procedures and concerns while working with partners, suppliers, and interlocutors.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education (Essential)</strong></p><ul><li>Graduate degree or equivalent experience in international relations or another humanitarian field. Masters’ degree is an added advantage</li></ul><p><strong>Experience (Essential)</strong></p><ul><li>At least 5 - 7 years of relevant experience in humanitarian organizations, particularly in conflict-affected settings and protection work.</li><li>Proven experience in project cycle management and team leadership.</li><li>Experience engaging with armed actors or other non-state actors.</li><li>Willingness and ability to travel on short notice.</li></ul><p><strong>Job-related Competencies</strong></p><ul><li>Strong project management and organizational development skills, with a proven record of delivering results.</li><li>Excellent facilitation, negotiation, and team-building abilities.</li><li>Good understanding of international development systems, donors, and best practices.</li><li>Ability to work under pressure in complex environments, managing multiple priorities.</li><li>Knowledge of International Humanitarian Law is an asset.</li></ul><h2><strong>Organisational Competencies</strong></h2><ul><li>Demonstrated ability to thrive in a matrix management environment.</li><li>Excellent interpersonal and communication skills, with experience negotiating with armed actors and stakeholders.</li><li>Strong written and verbal communication skills tailored to different audiences and contexts.</li><li>Entrepreneurial mindset with a proactive and solution-oriented approach.</li><li>Ability to influence, coach, and build consensus in sensitive and complex situations.</li></ul><p><strong>Languages (Essential)</strong></p><ul><li>Fluency in written and spoken English is required</li></ul><p><strong>Languages (Desirable)</strong></p><ul><li>Knowledge of additional local languages in Sudan is considered an advantage</li></ul><p><strong>Additional information</strong></p><ul><li>The incumbent must be willing and able to travel at short notice.</li><li>Testing and interviewing will be used as a form of screening.</li><li>Initial appointment is subject to satisfactory professional references.</li><li>Additional background checks may be required.</li></ul><p> </p><p><strong>Why join Geneva Call?</strong></p><p>Geneva Call brings together people of diverse nationalities, cultures, languages and perspectives, fostering an inclusive working environment for all staff.</p><p>This role offers the opportunity to contribute to Geneva Call’s mission to protect civilians in conflict-affected areas and to work in a dynamic international humanitarian environment. Whatever your area of expertise, your work will contribute to enabling our teams and programmes to deliver meaningful impact in some of the world’s most challenging contexts. If you are motivated by purpose, collaboration and making a tangible difference, we look forward to your application.</p><p> </p><p><strong>Conflict of interest</strong></p><p>Any candidate affiliated with, or openly supporting, one or more interest groups opposed to Geneva Call’s principles and values, or whose previous position could create safety concerns for Geneva Call staff, will be excluded from the selection process </p><p> </p><p><strong>For Application:</strong></p><p> </p><p>We particularly encouraged applications from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.</p><p> </p><p>Please<strong> only</strong> submit your <strong>CV and cover letter.</strong></p><p> </p><p><i>Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for a written test, and the steps afterward if they qualify, i.e., interview and other assessments as deemed appropriate.</i></p><p> </p><p><strong>Application</strong></p><p> </p><p>We particularly encourage applications from all qualified candidates, without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation or gender identity.</p><p>Please only submit your CV and cover letter.</p><p> </p><p>Our HR team will carefully evaluate your profile against the requirements of the position for which you have applied. Due to the high number of applications Geneva Call receives, we are unfortunately unable to communicate the outcome to every candidate individually. Only<strong> </strong>shortlisted candidates will be contacted by the HR team and invited to the next stage of the selection process, which may include a written test, interviews and other assessments as appropriate.</p><p>By submitting your application, you consent to Geneva Call sharing your CV internally, where necessary, for the purposes of assessing your suitability for current or future employment opportunities.</p><p> </p>
Save the Children International
Sudan - Khartoum
<p>Vacancy No: 17633<br>Section/Unit: Program Operations<br>Grade Level: NAT 3<br>Supervisor: Deputy Country Director<br>No. of Post: 1<br>Duty Station: Sudan Country Office - National Only<br>Duration: 12 Months<br>Closing Date: 04 Oct 2026</p><h4>Background</h4><p><strong>ROLE PURPOSE:</strong></p><p>The OPS and PRIME Coordinator will support the Country Office Programme Operations team with programme delivery tracking, management information, operational follow-up and the effective institutionalisation and day-to-day use of PRIME across the Sudan Country Office. Reporting to the Operations Specialist, the post holder will work closely with Programme Managers, Area/Field Offices, MEAL, Awards, Finance, Supply Chain, PDQ and other relevant functions.</p><p>The role will serve as the Country Office focal point for PRIME user support, data quality, compliance monitoring, training and continuous improvement. It will coordinate follow-up on PRIME actions, support project teams to maintain complete and timely project records, identify recurring system or process gaps, and escalate issues through the Operations Specialist to relevant Country, Regional and Centre teams.</p><p>Alongside PRIME responsibilities, the post holder will support the Operations Specialist with programme performance analysis, operational reporting, action tracking, information management and selected transformational delivery initiatives. As PRIME is now an established organisational system, the emphasis will be on sustained adoption, quality of use and integration into routine programme management rather than initial go-live readiness.</p><h4>Duties and responsibilities</h4><figure class="table"><table><tbody><tr><td><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Programme Operations and Delivery Support:</strong></p><ul><li>Support the Operations Specialist in monitoring programme delivery, including relevant Country Office KPIs, portfolio trends and projects requiring additional management attention.</li><li>Contribute to monthly and quarterly Programme Operations reviews, reports, factsheets and performance narratives, using PRIME and other available management information.</li><li>Work with Area/Field Offices and Programme Managers to follow up agreed programme-delivery and improvement actions, maintaining relevant Operations action trackers.</li><li>Support the preparation of ad hoc portfolio, operational and risk analyses requested by the Operations Specialist.</li><li>Act as a link between Country Office and Area/Field Office Operations teams to strengthen two-way information flow, follow-up and accountability.</li><li>Support selected Programme Operations priorities and transformational delivery initiatives, including PMM, Projects on Track and related project-management standards, as assigned by the Operations Specialist.</li></ul><p><strong>PRIME Adoption and Compliance:</strong></p><ul><li>Coordinate Country Office implementation and sustained adoption of PRIME, ensuring agreed organisational processes, standards and timelines are understood and applied.</li><li>Monitor PRIME usage across projects and Area/Field Offices and maintain an up-to-date overview of adoption, completion and compliance gaps.</li><li>Follow up with Programme Managers, project teams and relevant functions on overdue or incomplete PRIME actions and escalate persistent gaps to the Operations Specialist.</li><li>Support integration of PRIME requirements into routine project start-up, implementation, review, amendment and close-out processes.</li><li>Coordinate Country Office inputs to PRIME-related actions, updates and requests from Regional and Centre teams.</li></ul><p><strong>Data Quality and Project Management Information:</strong></p><ul><li>Conduct regular quality checks of PRIME project information and work with project teams to address incomplete, inconsistent or outdated data.</li><li>Coordinate completion and maintenance of PRIME project workbooks and required project-management records with Programme Managers and MEAL teams.</li><li>Produce regular analytics on PRIME adoption, data quality, overdue actions and key trends for the Operations Specialist and relevant management forums.</li><li>Support consistency of relevant project information across PRIME and other Country Office management systems in coordination with responsible functions.</li><li>Use PRIME information to support portfolio reviews, Projects on Track discussions and identification of projects requiring additional management attention.</li></ul><p><strong>User Support, Training and Change Management:</strong></p><ul><li>Act as the first point of contact for routine PRIME queries from Country Office and Area/Field Office staff, resolving issues where possible and escalating technical matters appropriately.</li><li>Coordinate onboarding, end-user training, refresher sessions and targeted coaching for Programme Managers, MEAL staff and other relevant users.</li><li>Maintain and strengthen a network of PRIME champions/focal points across the Country Office to promote peer support and consistent practice.</li><li>Develop and disseminate practical guidance, FAQs, lessons learned and good practices to improve user confidence and quality of use.</li><li>Identify recurring capability gaps and propose targeted learning or process-improvement actions to the Operations Specialist.</li></ul><p><strong>System Coordination and Continuous Improvement:</strong></p><ul><li>Maintain regular communication with Regional/Centre PRIME support teams on system updates, known issues, access requirements and emerging guidance.</li><li>Coordinate user-access requests and role changes in line with approved processes and segregation-of-duties requirements.</li><li>Test and support implementation of relevant system/process updates when requested and communicate changes clearly to users.</li><li>Capture feedback from users and recommend practical improvements to Country Office PRIME processes, guidance and support arrangements.</li><li>Maintain an action tracker for significant PRIME issues, agreed corrective actions, owners and deadlines, and report progress to the Operations Specialist.</li></ul><p><strong>Information Management and Knowledge Sharing:</strong></p><ul><li>Maintain relevant Programme Operations records and management information required by the Operations Specialist and Area/Field Office teams.</li><li>Identify, document and disseminate operational good practices, lessons learned and practical guidance across the Country Office.</li></ul></td></tr></tbody></table></figure><p>Collaborate with other functions to ensure the Operations team has timely access to relevant programme-management information.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p><p><strong>Essential:</strong></p><ul><li>University degree in international development, social sciences, programme/project management, information management, business systems or another relevant field; equivalent relevant experience may be considered.</li><li>At least 3 years of relevant experience in programme/project management, programme operations, information management, business systems or a similar coordination role.</li><li>Demonstrated experience supporting organisational systems, project-management tools, data quality and/or digital process adoption across multiple teams.</li><li>Strong analytical skills and ability to turn programme-management data into clear, practical information for decision-making.</li><li>Experience coordinating across functions and following up actions with colleagues who are not direct reports.</li><li>Ability to train, coach and support users with different levels of technical confidence.</li><li>Strong organisation, attention to detail and ability to manage competing priorities and deadlines in a complex operating environment.</li><li>Excellent written and spoken English and strong communication skills with a range of audiences.</li><li>Competent IT skills, including strong working knowledge of Microsoft Office and confidence learning and supporting web-based enterprise systems.</li><li>Commitment to Save the Children values, child safeguarding and humanitarian principles.</li></ul><p><strong>Desirable:</strong></p><ul><li>Previous experience with Save the Children and/or direct experience using PRIME.</li><li>Experience with Project Management Methodology (PMM), Projects on Track or comparable project-management frameworks and tools.</li></ul><figure class="table"><table><tbody><tr><td><ul><li>Experience in humanitarian or fragile/conflict-affected contexts, preferably in Sudan or the East Africa region.</li><li>Arabic language skills.</li></ul></td></tr></tbody></table></figure><p>Experience working with distributed teams across Country and Area/Field Offices.</p><figure class="table"><table><tbody><tr><td><p><strong>BEHAVIOURS (Values in Practice)</strong></p><p><strong>Accountability:</strong></p><ul><li>Holds self accountable for making decisions, managing resources efficiently, achieving results and role modelling Save the Children values.</li><li>Follows through on agreed actions and supports colleagues to meet programme-management standards and deadlines.</li></ul><p><strong>Ambition:</strong></p><ul><li>Sets challenging goals, takes responsibility for personal development and continuously seeks to improve systems and ways of working.</li></ul><p><strong>Collaboration:</strong></p><ul><li>Builds effective relationships across functions and locations; values diversity; listens actively and works constructively to resolve problems.</li></ul><p><strong>Creativity:</strong></p><ul><li>Develops practical and innovative solutions and is willing to take disciplined, proportionate risks.</li></ul><p><strong>Integrity:</strong></p></td></tr></tbody></table></figure><p>Acts honestly, encourages openness and transparency, protects confidential information and demonstrates the highest standards of integrity.</p>
CIVIC
Sudan - Khartoum
<p>Vacancy No: 8<br>Supervisor: Country Director<br>No. of Post: 1<br>Duty Station: Khartoum<br>Closing Date: 06 Nov 2026</p><h4>Background</h4><p><strong>About CIVIC:</strong></p><p>Center for Civilians in Conflict (CIVIC) Center is an international nonprofit and nongovernmental organization with offices around the world working to improve protection for civilians in conflict zones. Our mission is to support communities affected by conflict in their quest for protection and strengthen the resolve and capacity of armed actors and relevant institutions to prevent and respond to civilian harm. We are advocates who believe that no civilian caught in conflict should be ignored, and advisors who provide practical solutions to preventing and responding to civilian harm. Learn more at <a href="https://www.civiliansinconflict.org/">civiliansinconflict.org</a>. </p><p> </p><p><strong>About the Position:</strong></p><p>CIVIC is seeking a highly qualified, proactive, and discreet applicant for the position of Admin Support Assistant (Executive Assistant). The role will serve as a cornerstone for the Country Director’s office, providing thoughtful, confidential, and comprehensive administrative, executive, and logistical support to the Country Director and Senior Management Team (SMT). The Admin Support Assistant ensures smooth day-to-day office operations, manages executive calendars, and serves as a central point of coordination for meetings, travel schedules, and other related tasks. This is a full-time position with a one-year contract.</p><p> </p><p><i><strong>Job Purpose: </strong></i>Provide high-quality, strategic, and confidential administrative and executive support to the Country Director and Senior Management Team, ensuring that the executive office runs smoothly, efficiently, and in compliance with CIVIC’s operational values, safeguarding, and professional standards.</p><h4>Duties and responsibilities</h4><p><strong>Key Responsibilities</strong></p><ul><li>Manage the Country Director’s executive calendar and appointments, prioritizing competing commitments and ensuring all logistics are prepared in advance.</li><li>Serve as liaison, track and route incoming external and internal correspondence, drafting official letters, memos, invitations, and acknowledgments.</li><li>Organize and coordinate Senior Management Team (SMT) meetings, events, and activities, including logistics, venue arrangements, and documentation.</li><li>Maintain accurate records and filing systems (electronic and hard copy) for the Country Director’s office, ensuring confidentiality and accessibility.</li><li>Draft, edit, and proofread correspondence, reports, and presentations for internal and external audiences.</li><li>Support travel arrangements for the Country Director and SMT, ensuring compliance with CIVIC policies.</li><li>Coordinate meeting minutes, action points, and follow-up requests, ensuring timely completion and communication.</li><li>Facilitate communication between the Country Director’s office and internal teams, partners, and stakeholders.</li><li>Support administrative functions related to procurement, asset management, and logistics for the Country Director’s office.</li><li>Perform other duties assigned to ensure efficient office operations and adherence to CIVIC’s mission and values.</li></ul><p><br> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Qualifications and Experience:</strong></p><ul><li>BSc. degree in business administration, office management, or related field desirable.</li><li>Minimum 3 years of progressively responsible administrative experience, including support to senior executives.</li><li>Demonstrated experience in calendar management, correspondence, meetings, travel, events, and confidential records.<br> </li><li>Experience in NGOs, INGOs, UN, diplomatic, or complex multicultural organizations.</li><li>Strong written and spoken proficiency in English and the principal working language of the duty station.</li><li>Proficiency with office tools (Word, Excel, PowerPoint, email, shared drives, calendars, video conferencing).</li><li>Ability to work with discretion, accuracy, initiative, and calm judgment under pressure.</li><li>Languages<ul><li>Fluency in English (spoken and written).</li><li>Fluency in Arabic (spoken and written).</li></ul></li></ul><p><strong>Qualities Sought:</strong></p><ul><li>Strong organizational and time-management skills.</li><li>Integrity and confidentiality in handling sensitive information.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize competing demands and maintain accurate systems.</li><li>Service-oriented, solution-focused, and professional demeanor.</li><li>Flexibility and composure in rapidly changing contexts.</li><li>Commitment to diversity, equity, inclusion, and safeguarding principles.</li></ul><p><strong>Additional Details</strong> </p><p> </p><p><strong>Application Deadline: November 6, 2026 </strong><br> </p><p>Due to the high volume of applications, only candidates selected for an interview will be contacted. <i><strong>Shortlisted candidates will receive an email invitation from TestGorilla to submit their resume. Please complete this step promptly to ensure your candidacy is fully considered.</strong></i></p><p> </p><p>CIVIC is an Equal Opportunities Employer committed to fostering a diverse and inclusive environment, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. </p><p> </p><p>Note to Recruiters and Placement Agencies: CIVIC does not accept unsolicited agency resumes and does not pay placement fees for candidates submitted by agencies other than its approved partners.</p>
World Vision International
Sudan - Port Sudan
<p>Section/Unit: Finance<br>Grade Level: 13<br>Supervisor: Senior Finance Manager<br>No. of Post: 1<br>Duty Station: Port Sudan<br>Duration: I year with possibility of extension<br>Closing Date: 21 Sept 2026</p><h4>Background</h4><p>To prepare payments according to world vision standards ensuring that WVI chart of accounts and FFM policy on payments are respected. Follow procurement manual policy while checking payment documentations both for check and petty cash payments. The position holder will support National Office Finance Management to ensure effective and efficient finance management, risk compliance and adherence to donors’ rules, regulations, WV policies and local legislation in order to the achieve organizations strategic goals and objectives. The staff must be willing to change ideas and adapt plans to respond to changing needs and situations.</p><p><strong>Critical competencies:</strong></p><ol><li>Take opportunities to learn, grow, develop and improve performance.</li><li>Partner effectively with others to make a bigger difference and increase impact</li><li>Show responsibility and reliability in fulfilling work duties</li><li>Show willingness to change ideas and adapt plans to respond to changing needs and situations</li></ol><h4>Duties and responsibilities</h4><p>1.Review payments and make sure that all account codes, approvals and payment backups like purchase requisitions, goods received notes, LPOs, quotations, procurement minutes, invoices, attendance list, budgets etc. are clearly indicated and attached.</p><p> </p><p>2.Generate Payments, journals, and deposit vouchers as per World Vision Chart of accounts and make sure that financial reports account codes are correct.</p><p> </p><p>3.Coordinate with financial report service center in Ghana and Manila Offices in trouble shooting errors in T-codes combinations, data entry and payment run to make sure that correct reports are completed on time and posted on FFR database. </p><p> </p><p>4.Review projects budget codes and post them in budget G at the start of the year. Update the budget entries at the end of the year to reconcile them with PBAS commitments.</p><p> </p><p>5.Provide sun systems training to finance staff to be able to make payments, journals and run out projects reports.</p><p> </p><p>6.Send payment invoices to Shared Service center and coordinate with Ghana team to correct errors caused by wrong entries in billing string .</p><p> </p><p>7.Monitor and capture the bank accounts balances and make sure they reconcile with the ledger entries to avoid bank reconciliation errors and the office running out of money. Make cash transfers on time to avoid delay in payments. Also support on Petty cash management.</p><p> </p><p>8.Make sure that all checks are registered, photocopied and given to suppliers on timely manner. Electronic payments are done on time and suppliers notified. Ensure timely payment of government obligations (Tax, SI, and other).</p><p> </p><p>9.Analyze accrual and prepaid accounts on monthly basis and make journals to clear wrong entries.</p><p> </p><p>10.Provide training to finance staff in data capturing and sending of invoices to Shared Services</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>A) Required Professional Experience</strong></p><p> </p><ul><li>Requires a minimum of 2-3 years' experience working in finance preferably with International Organisations</li><li>Require proven knowledge and experience in Microsoft excel and word</li><li>Must have good oral and written communication skills.</li></ul><p> </p><p><strong>B)Required Education, training, license, registration, and certification</strong></p><ul><li>Bachelor’s degree in Business administration in field of Finance or Accounting </li><li>Requires a minimum of 2-3 years experience working in finance preferably with International Organisations</li><li>Require proven knowledge and experience in Microsoft excel and word</li><li>Must have good oral and written communication skills.</li></ul><p> </p><p><strong>C)Preferred Knowledge and Qualifications</strong></p><ul><li>Requires a minimum of 2-3 years experience working in finance preferably with International Organisations</li><li>Require proven knowledge and experience in Microsoft excel and word</li><li>Must have good oral and written communication skills</li></ul><p> </p><p><strong>Proficiency in the following:</strong></p><ul><li>Achieving quality results and services </li><li>Thinking clearly, deeply and broadly </li><li>Understanding the Humanitarian industry </li><li>Understanding WVs mission & operations </li><li>Learning for growth and development </li></ul><p>D)<strong>Travel or Work Environment Requirement-</strong> <strong>Work environment</strong>: Office-based with travel to the field when called upon .</p><p> </p><p>E) Language Requirements:Proficiency in English and working knowledge of Arabic language</p><p> </p><p> </p>
Medecins sans Frontieres Spain
Sudan - El-Obeid
<p>JOB CODE: MS01903<br>SALARY: 1755 $<br>Section/Unit: MEDICAL & PARAMEDICAL<br>Grade Level: 8<br>Supervisor: MENTAL HEALTH ACTIVITY MANAGER<br>No. of Post: 1<br>Duty Station: NORTH KORDOFAN - EL OBEID<br>Duration: FIXED TERM CONTRACT<br>Closing Date: 30 Oct 2026</p><h4>Background</h4><p>We are looking for a qualified mental health professional to lead the supervision and implementation of MHPSS activities, supporting teams to deliver safe, effective, and high-quality care to vulnerable individuals and communities in line with MSF guidelines.<br> </p><p>In this role, you will coach and supervise psychologists, counsellors, and community mental health workers, strengthen staff capacity through training, and monitor the quality of individual, family, and group interventions. Working closely with the Mental Health Activity Manager and medical teams, you will also oversee referral pathways, support the management of psychiatric emergencies, and ensure accurate reporting and confidentiality of patient information.</p><h4>Duties and responsibilities</h4><figure class="table"><table><tbody><tr><td><ul><li>Participate in the planning, organization and coordination of Mental Health activities, in close collaboration with the Mental Health activity manager and other medical team members, in order to ensure an efficient and effective implementation of the resources needed while maintaining high levels of quality in Mental Health MSF programs and activities. </li><li>Coordinates activities of counseling services with other relevant actors and liaises with the local counterparts (like MoH, WHO, ICRC and NGO) on mental health matters, including referral services. </li><li>Supervise the daily mental health activities and patient support according to MSF protocols and standards in order to provide the most appropriate support for clients with psychosocial needs </li><li>Liaise with the other MSF team members of the project. </li><li>Supervise, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required </li><li>Oversee the administrative processes associated with psychosocial functioning. </li><li>When needed, give psychological support to patients according to MSF protocols to improve mental health conditions of patients and enhance their functionality. </li><li>Compile the data and statistic linked with MH activities and report to the MH activity manager </li><li>Offer clinical counselling supervision to mental health counsellors in collaboration with the Mental Health Activity Manager. </li><li>Ensure the patient’s related information is kept confidential.</li></ul></td></tr></tbody></table></figure><p><strong>MSF Section/Context Specific Accountabilities:</strong></p><ul><li>MSF Spain North khordofan project will implement MHPSS activities in El Obied Maternity Teaching Hospital, focusing on maternity ER, inpatient wards and in the Primary health care centre in Khor Tagat IDP Camp. The mental health supervisor will carryout the following activities based on the MSF MHPSS giudeline and protocols in close colaboration with other mental health and medical team:-</li><li>Take active rôle in the implementation and coordination of MHPSS activities in hospital, primary health care centre and Community level according to the MHPSS strategy, in close collaboration with mental Heath activitiy manager and other team members.</li><li>Plan and deliver induction and capacity building training for MoH counsellors, community health workers and other medical and non-medical staff on various topics of mental health including MH sign and symptoms identification, PFA principles and referral pathways. </li><li>Make sure the effective implementation of MHPSS activities (group, family and individual sessions, PFA) through the provision of regular coaching and technical supervision for MOH/MSF counselors, and psychologists in collaboration with MHAM. </li><li>supervise, monitor and ensure the effective implementation of group sessions ( PSS, thinking healthy, psychostimularion, and psychoeducation) in hospital , primary healh care and in the community. </li><li>When needed, provide individual and group psychological support to benificeries according to MSF protocols to improve mental health conditions of patients and enhance their functionality. </li><li>supervise, monitor and ensure the effective implementation of referral system in with in departments and external referals in the project, strictly following the referral criteria, </li><li>ensure approprite management and referal of emergency psychiatric cases requiring medication and specilized care. </li><li>Regularly update the mapping of MHPSS actors and referral partners in our area of intervention and take active role in keeping the referral system updated in collaboration with MHAM.</li><li>Work closely with health promotion and community engagement team to identify community leaders, traditional healers and key people to organize mental health awareness sessions, as well as to trace lost to follow-up cases. </li><li>Collecting, recording and reporting mental health statistical and monitoring data using the standard MSF individual and group data collection forms of the HMIS, and maintaining confidentiality and custody of clinical files and the Golden Book according to MSF data protection procedures.</li><li>set objectives and conduct periodic performance evaluation of the supervisees</li><li>Prepare weekly and monthly reports on a timely manner. </li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td><strong>Education</strong></td><td><p>Essential: bachelor’s degree in psychology </p><p>Desirable: Master’s degree in clinical psychology.</p><p>Essential: Valid psychology registration/license from Sudanese National Council for Medical and Health Professions.</p></td></tr><tr><td><strong>Experience</strong></td><td><p>Minimum 2 years of work experience as a psychologist. At least 1 year experience in supervision and management of mental health workers.</p><p>Demonstrated experience in providing clinical supervision for teams of mental health workers and psychologists. <br>Previous INGO's/NGOs experience is an added value</p></td></tr><tr><td><strong>Languages</strong> </td><td>Mission language (English B1) and (Arabic) language is essential.</td></tr><tr><td><strong>Knowledge</strong></td><td>Essential computer literacy (word, excel)</td></tr><tr><td><strong>Competencies</strong></td><td><p>People Management</p><p>Commitment</p><p>Flexibility</p><p>Results</p><p>Teamwork </p></td></tr></tbody></table></figure><figure class="table"><table><tbody><tr><td><p><br><strong>Interested candidates are requested to submit their Application in a sealed envelope, mentioning (MSF-Spain - Application for Mental Health Supervisor based in North Kordofan State – El Obeid) to the Labor Office Almuazafeen Area.</strong><br><br><strong>Or</strong><br><br><strong>Submit your Application Online through the following Google Forms link: </strong><a href="https://forms.gle/3m6ADRa4vapLpEUj8"><strong>https://forms.gle/3m6ADRa4vapLpEUj8</strong></a><br><br><strong>Applications must be submitted in English Language including:</strong></p><p> </p><p><strong>✓ Motivation letter in English.</strong><br><strong>✓ Updated CV in English.</strong></p><p><strong>✓ Copy of Personal national ID / Passport.</strong><br><strong>✓Copy Valid psychology registration/license from Sudanese National Council for Medical and Health Professions.</strong></p><p><strong>✓ Copy of relevant bachelor's degree.</strong></p><p><strong>✓ Copy of relevant work certificates.</strong></p><p><strong>✓ Copy of relevant training certificates.</strong></p><blockquote><p><strong>Please note that Applications submitted through any other channel, incomplete applications, or applications that do not meet the specified criteria will not be considered in the recruitment process.</strong></p><p><strong>Your application will be reviewed only after this form is fully completed and all required documents are uploaded.</strong></p><p><strong>Applications submitted through any other channel, or without the full set of documents in each mentioned upload section, will not be processed or considered.</strong></p><p><strong>All information provided will be handled with strict confidentiality and for recruitment purposes only.</strong></p><p><strong>MSF will never ask candidates for money or services as part of the recruitment process. Any such request should be considered fraudulent</strong><br><strong>We will take immediate action against any fraudulent activity</strong></p></blockquote><p><strong>Tests and interviews will be carried out in English.</strong></p><p><strong>Only short-listed candidates will be contacted.</strong><br><br><strong>Administrative conditions:</strong></p><ul><li><strong>This job profile can be adapted and/or changed according to the evolution of the activities, evolution of the Mission and the program needs.</strong></li><li><strong>The general conditions are detailed in the staff regulations, work contract and health policy.</strong></li></ul></td></tr></tbody></table></figure>MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF. MSF OCBA is a people-focused humanitarian organization that offers a diverse, collaborative, and inclusive work environment. We believe this approach enhances our work and we are committed to equity in employment. We embrace diverse backgrounds of people working together to exhibit their passion in action for the social mission of MSF. All applications will be treated with the strictest confidence. MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.
Catholic Relief Services
Sudan - Khartoum
<p>Section/Unit: Operations<br>Grade Level: Grade 8<br>Supervisor: Supply Chain Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Closing Date: 31 August 2026</p><h4>Background</h4><p><strong>About CRS</strong></p><p> </p><p>Catholic Relief Services-United Staff Conference of Catholic Bishops “CRS” is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. For further information about CRS, please visit: <a href="http://www.crs.org">www.crs.org</a>.</p><p> </p><h4>Duties and responsibilities</h4><p><strong>Job Summary</strong></p><p>Catholic Relief Services (CRS) is responding to the humanitarian crisis in North Darfur and East Darfur, where large scale displacement has resulted in severe food insecurity, critical water shortages, and acute health and nutrition needs amid access constraints and a complex operating environment. CRS is implementing and scaling lifesaving interventions in food security, water, health, and nutrition, including cash based and in-kind assistance and support to Emergency Response Rooms (ERRs). CRS also actively engages in humanitarian coordination to improve coverage, targeting, and accountability.</p><p> </p><p>You will manage, coordinate, and monitor project activities and relationships with partners and other project stakeholders to assist the achievement of the RAPID project objectives advancing Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your project management skills and knowledge of the program area will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of this project.</p><p> </p><p><strong>Roles and Key Responsibilities</strong></p><p> </p><p><strong>Import Planning & Coordination</strong></p><ul><li>Develop import and customs clearance strategies. </li><li>Coordinate inbound shipments from international suppliers to final delivery destination at CRS warehouses. </li><li>Prepare import schedules and clearance plans. </li><li>Monitor shipment status from supplier dispatch until final delivery. </li><li>Coordinate closely with Procurement, Warehouse, Program and Finance team. </li></ul><p> </p><p><strong>Customs Clearance Management</strong></p><ul><li>Lead customs clearance of CRS commodities through all ports of entry. </li><li>Coordinate customs brokers and clearing agents. </li><li>Ensure complete customs documentation before shipment arrival. </li><li>Resolve customs queries and clearance bottlenecks. </li><li>Monitor customs processing timelines and identify opportunities to reduce clearance lead time. </li><li>Ensure compliance with Sudan Customs regulations. </li></ul><p> </p><p><strong>Tax Exemption Management</strong></p><ul><li>Prepare and submit tax exemption applications. </li><li>Coordinate approvals with the Ministry of Finance. </li><li>Follow up until issuance of tax exemption certificates. </li><li>Maintain a tracking system for all pending exemptions. </li><li>Ensure exemptions are received before customs assessment whenever possible. </li></ul><p> </p><p><strong>Government Liaison</strong></p><p>Serve as CRS focal point with:</p><ul><li>Humanitarian Aid Commission (HAC) </li><li>Ministry of Finance </li><li>Sudan Customs Authority </li><li>Ministry of Health </li><li>Ministry of Agriculture (where applicable) </li><li>National Medicines & Poisons Board </li><li>Sudan Standards and Metrology Organization (SSMO) </li><li>Port Authorities </li><li>Civil Aviation Authority </li><li>Airport Authorities </li><li>State Government Authorities </li></ul><p>Maintain positive working relationships to facilitate humanitarian importation.</p><p> </p><p><strong>Import Documentation</strong></p><p>Prepare, review, and submit all required documentation including:</p><ul><li>Commercial Invoices </li><li>Packing Lists </li><li>Bills of Lading </li><li>Waybills </li><li>Certificates of Origin </li><li>Donation Certificates </li><li>Gift Certificates </li><li>Import Permits </li><li>HAC Import Lists </li><li>Tax Exemption Requests </li><li>Customs Declarations </li><li>Insurance Documents </li><li>Freight Documents </li><li>Inspection Certificates </li><li>Dangerous Goods Documentation (when applicable) </li><li>Shipping Instructions </li></ul><p> </p><p><strong>HAC Coordination</strong></p><ul><li>Prepare and submit import lists to HAC. </li><li>Obtain humanitarian import approvals. </li><li>Coordinate approval letters. </li><li>Maintain import tracking registers. </li><li>Follow up on pending approvals. </li></ul><p> </p><p><strong>Regulatory Compliance</strong></p><p>Coordinate and obtain required approvals including:</p><ul><li>Import Permit </li><li>Tax Exemption </li><li>Customs Clearance Approval </li><li>Road Permit </li><li>Quality Permit </li><li>Quality Inspection Waiver/Exemption </li><li>Ministry approvals </li><li>Quarantine Clearance </li><li>Health Certificates </li><li>Phytosanitary Certificates (where applicable) </li><li>Veterinary Certificates (where applicable) </li><li>Drug Registration/Import Authorization (medical commodities) </li><li>Radio/Telecommunication Equipment Import Approval (where applicable) </li></ul><p> </p><p><strong>Freight & Transport Coordination</strong></p><ul><li>Coordinate ocean, air, and road freight providers. </li><li>Monitor freight forwarder performance. </li><li>Coordinate shipment arrival schedules. </li><li>Ensure timely inland transportation after customs clearance. </li><li>Minimize demurrage, detention, storage, and port charges. </li></ul><p> </p><p><strong>Risk Management</strong></p><ul><li>Monitor customs-related risks. </li><li>Resolve shipment holds and clearance delays. </li><li>Escalate regulatory issues. </li><li>Develop mitigation plans for import bottlenecks. </li><li>Maintain business continuity during emergencies. </li></ul><p> </p><p><strong>Performance Monitoring</strong></p><p>Monitor and report on:</p><ul><li>Customs clearance lead times </li><li>Tax exemption processing times </li><li>Port dwell time </li><li>Demurrage costs </li><li>Shipment status </li><li>Clearance KPIs </li><li>Freight performance </li><li>Government approval timelines </li></ul><p>Prepare weekly and monthly logistics dashboards.</p><p> </p><p><strong>Donor Compliance</strong></p><p>Ensure imported commodities comply with donor regulations including:</p><ul><li>CRS Policies </li><li>USAID/BHA </li><li>ECHO </li><li>World Bank </li><li>UN Agencies </li><li>Sudan Government Regulations </li></ul><p> </p><p><strong>Leadership & Capacity Building</strong></p><ul><li>Build staff capacity on customs regulations and import compliance. </li><li>Develop SOPs for importation and customs clearance. </li><li>Lead continuous improvement initiatives. </li></ul><p> </p><p><strong>Scope:</strong></p><ul><li>Management of inbound logistics and customs clearance. </li><li>Supervision of Customs/Clearing Officers. </li><li>Oversight of all CRS imports. </li><li>Government liaison for import-related matters. </li><li>Management of import compliance and regulatory approvals. </li><li>Oversight of clearing agents and freight forwarders.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Typical Background, Experience & Requirements:</strong></p><p><strong>Education and Experience</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Logistics, International Trade, Business Administration, or a related field. </li><li>Professional certification in Logistics, Supply Chain, Customs, or International Trade (CILT, CIPS, APICS, FIATA, etc.) is an advantage. </li><li>Minimum 7 years of progressively responsible experience in international logistics, customs clearance, humanitarian importation, or freight management. </li><li>Experience managing customs clearance of humanitarian cargo in Sudan or similar contexts. </li><li>Strong knowledge of Incoterms, international freight forwarding, import regulations, and donor compliance.</li></ul><p> </p><p><strong>Technical Skills</strong></p><ul><li>Customs clearance procedures </li><li>Humanitarian import regulations </li><li>International freight management </li><li>Incoterms</li><li>Tax exemption processing </li><li>Government liaison </li><li>Import documentation </li><li>Freight forwarding </li><li>ERP systems </li><li>Advanced Microsoft Excel and reporting</li></ul><p> </p><p><strong>Personal Skills </strong></p><ul><li>Strong planning, coordination, prioritization, and time management skills</li><li>Ethical conduct in accordance with recognized professional and organizational codes of ethics</li><li>Good communication and relationship management skills</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li></ul><p> </p><p><strong>Required/Desired Language: </strong>Arabic & English </p><p> </p><p><strong>Travel Required </strong>30% to field offices</p><p> </p><p><strong>Key Working Relationships: </strong></p><p><strong>Supervisory: </strong>Nil</p><p><strong>Internal: </strong>Supply Chain Manager, Finance Manager, Procurement Manager, Warehouse Manager, Logistics Manager, ICT Manager, Administration Manager, Security Manager, Program Managers, operations manager</p><p><strong>External: </strong>HAC, Ministry of Finance, Sudan Customs Authority, SSMO, Ministry of Health, Freight Forwarders, Shipping Lines, Airlines, Clearing Agents, Port Authorities, Donors, UN Agencies, and Government Officials.</p><p><strong>Agency REDI Competencies (for all CRS Staff):</strong></p><p>Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. </p><ul><li><strong>Personal Accountability</strong> – Consistently takes responsibility for one’s own actions.</li><li><strong>Acts with Integrity</strong> - Consistently models values aligned with CRS Guiding Principles and mission. It is considered honest.</li><li><strong>Builds and Maintains Trust</strong> - Shows consistency between words and actions.</li><li><strong>Collaborates with Others</strong> – Works effectively in intercultural and diverse teams.</li><li><strong>Open to Learn</strong> – Seeks out experiences that may change perspective or provide an opportunity to learn new things.</li></ul><p><strong>Agency Leadership Competencies:</strong></p><ul><li><strong>Lead Change</strong> – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</li><li><strong>Develops and Recognizes Others</strong> – Builds the capacity of staff to reach their full potential and enhance team and agency performance.</li><li><strong>Strategic Mindset</strong> – Understands role in translating, communicating, and implementing agency strategy and team priorities.</li></ul><p> We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. </p><ul><li>CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.</li><li>Equal Opportunity Employer</li><li>Female Team members are highly encouraged to apply.</li><li>CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, human trafficking everywhere and at all times. I, the applicant, accept these requirements as part of my job application.</li></ul><p><i>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. </i> </p><p><i><strong>Submission location: </strong></i></p><p><i><strong>If interested, please submit cover letter, resume and copies of your education and work certificates to </strong></i><a href="http://www.sudanjob.net"><i><strong>www.sudanjob.net</strong></i></a><i><strong> . Ensure that your cover letter or resume has a phone number where you can be reached.</strong></i></p>
TERMS OF REFERENCE (ToR) - Online Engineering & Project Management Software Training for TGH local partners & TGH WASH staff
Education & Training
TERMS OF REFERENCE (ToR) - Online Engineering & Project Management Software Training for TGH local partners & TGH WASH staff Triangle Generation Humanitaire
Sudan - Khartoum
<p>Duty Station: Online<br>Closing Date: 15 Oct 2026</p><h4>Background</h4><p><strong>TERMS OF REFERENCE (ToR)</strong></p><p><strong>Online Engineering & Project Management Software Training for TGH local partners & TGH WASH staff</strong></p><p><strong>Organization: Triangle Génération Humanitaire (TGH)</strong></p><p><strong>Department: WASH & Shelter Department</strong></p><p><strong>Target Audience:10 participants from local partners and TGH WASH Staff</strong></p><p><strong>Duration of the Consultancy: 35 hours </strong></p><p><strong>Language of Instruction: English</strong></p><p><strong>Training Modality: Interactive Online Training</strong></p><h4>Duties and responsibilities</h4><p><strong>1. Background and Context</strong></p><p>Triangle Génération Humanitaire (TGH) is committed to delivering high WASH infrastructure projects. To maintain technical excellence and improve project delivery, TGH is investing in the capacity building of Local partner staff and its engineering staff. This training aims to upgrade the technical proficiency of the WASH engineering team in essential design, spatial analysis, quantity surveying, and project construction management software.</p><p><strong>2. Objective of the Consultancy</strong></p><p>The primary objective of this consultancy is to conduct an interactive online training program for 10 participants that will run for 35 hours. Sessions will generally run 2 hours per day, though the schedule can be adjusted based on mutual discussion. The training will focus on providing practical, hands-on experience in specialized engineering and management software to enhance structural design, system modeling, and overall project tracking to provide update and refreshing training for the WASH staff.</p><p><strong>3. Scope of Work & Training Modules</strong></p><p>The selected trainer/firm will be responsible for designing and delivering a structured curriculum covering the following software:</p><ul><li><strong>AutoCAD:</strong> Advanced 2D drafting, layout preparation for WASH facilities (latrines, water yards, etc.), and reading/modifying structural designs.</li><li><strong>Quantity Surveying (Manual Excel & PlanSwift):</strong> Digital takeoff techniques using PlanSwift, preparing accurate Bill of Quantities (BoQs), and manual quantity calculation and cost estimation using advanced Microsoft Excel functions.</li><li><strong>Wrike:</strong> Project construction management, task delegation, timeline tracking (Gantt charts), and collaborative workflow management for engineering projects.</li></ul><p><strong>4. Specific Conditions & Requirements</strong></p><p>To ensure the effectiveness and legality of the training, the following conditions strictly apply:</p><ul><li><strong>Software :</strong> The consultant/firm/ individual is explicitly required to provide, install, and activate of all the aforementioned software (AutoCAD, PlanSwift, Wrike) on the laptops of the participating attendees prior to the start of the training.</li><li><strong>Language of Instruction:</strong> All live training sessions, manuals, study materials, and assessments must be conducted strictly in <strong>English</strong>.</li><li><strong>Interactive Online Delivery:</strong> The training must not be limited to pre-recorded videos. The consultant must use interactive, live online teaching platforms (e.g., Zoom, MS Teams) utilizing screen sharing, remote control assistance, digital whiteboards, and practical live assignments.</li><li><strong>Assessment & Certification:</strong> The consultant must conduct pre- and post-training evaluations to measure skill improvement. Upon successful completion, accredited certificates must be issued to all participants.</li></ul><p><strong>5. Expected Deliverables</strong></p><ol><li><strong>Inception Report:</strong> Detailed training schedule, curriculum syllabus, and methodology submitted within the first week of signing the contract.</li><li><strong>Software Installation:</strong> Successful installation and activation of all 3 original software licenses for the 10 attendees</li><li><strong>Training Materials:</strong> Provision of all digital training manuals, datasets, and recorded sessions for future reference.</li><li><strong>Final Report:</strong> A comprehensive report detailing the training process, attendance, participant evaluations, and recommendations for further development.</li></ol><p><strong>6. Consultant / Firm Qualifications & Required Documents</strong></p><p>The applicant must possess extensive experience in WASH infrastructure and software training. TGH accepts applications from both established consulting firms/training centers and individual expert trainers, subject to the following documentation requirements:</p><p><strong>A. If the applicant is a Consulting Firm or Training Center:</strong></p><ul><li>Valid Certificate of Registration.</li><li>Valid Tax Clearance Certificate.</li><li>Valid Zakat Clearance Certificate.</li><li>Company Profile highlighting at least 3 years of experience in delivering similar technical engineering trainings to NGOs or corporate entities.</li><li>Matching Khartoum Bank account with enterprise Name.</li></ul><p><strong>B. If the applicant is an Individual Trainer:</strong></p><ul><li>Updated and detailed Curriculum Vitae showcasing extensive experience in WASH engineering and software instruction.</li><li>A portfolio or references of similar previous trainings conducted.</li><li>Proof of valid software licensing partnership/access to provide original software to the trainees.</li></ul><p><strong>C. General Requirements for All Applicants:</strong></p><ul><li>Proven technical expertise in AutoCAD(15Hours), PlanSwift (8 Hours) Excel, and Wrike(12 hour).</li><li>Excellent proficiency in the English language.</li><li>Demonstrated ability to deliver engaging online learning experiences.</li><li>Provision of access to original softwares required for the 3 trainings to the trainees.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>7. Application Process</strong></p><p>Interested candidates/firms must submit:</p><ol><li><strong>Technical Proposal:</strong> Outlining the training methodology, detailed weekly syllabus, and approach to interactive online teaching.</li><li><strong>Financial Proposal:</strong> A detailed budget including the trainer's fees, cost of software licenses for the users and installations, and any other associated costs.</li><li><strong>Required Documents:</strong> As specified in Section 6 based on the applicant's status (Firm or Individual).</li></ol><p>Applications through:</p><p>Sudan Job </p><p> </p><p>Last day for receiving applications 15-October-2026</p>
Medecins Sans Frontieres Holland
Sudan - Port Sudan
<p>Gross Salary :: 847 USD<br>Section/Unit: Logistics and supply<br>Grade Level: 3<br>Supervisor: Logistics Supervisor /Manager / Head of Drivers<br>No. of Post: 3<br>Duty Station: Port Sudan<br>Duration: Dec 2026<br>Closing Date: 10 Sept 2026</p><h4>Background</h4><figure class="table"><table><tbody><tr><td>Performing the tasks of transporting authorized goods and passengers in an <strong>MSF</strong> vehicle, ensuring its technical and safety conditions and respecting the country's traffic rules and <strong>MSF</strong> security rules, in order to provide a safe, smooth and efficient service</td></tr></tbody></table></figure><p> </p><h4>Duties and responsibilities</h4><ul><li>Checking daily, the technical conditions of the assigned vehicle (state of the tires, oil, fuel, brakes, radio equipment, spare parts, etc.), performing weekly check according to the <strong>MSF</strong> Logbook, refilling it when necessary, and keeping it clean to ensure it can be driven in perfect conditions. Carrying out a hand over if another uses the vehicle</li><li>Ensuring the security of passengers in the vehicle, driving carefully, observing speed limits and traffic rules in the country as well as <strong>MSF</strong> security rules, in order to avoid car accidents.</li><li> Ensuring all passengers have all necessary papers in order before travelling, and ensuring non <strong>MSF</strong> staff sign disclaimers of responsibility before using the vehicle</li><li>Ensuring correct loading and unloading of the vehicle, submitting the documents to the receiver of the goods, checking the status of delivered goods, returning the duly completed documents to Logistics and ensuring that the goods have the necessary documents</li><li>Ensuring that all vehicle documents and the driver's driving license are valid and in the vehicle.</li><li>Informing the line manager of any incident involving the transportation of passengers and/or goods.</li><li>Knowing how to use all types of radios, codes, call numbers and radio alphabets by heart and communicating with base according to <strong>MSF</strong> communications policy to inform the driver's position and any potential implications.</li><li>Knowing and respecting the security rules related to vehicle movements, specifically those related to customs, checkpoints and roadblocks. Ensuring all passengers know and respect the security rules</li></ul><p><strong>PZU Base:</strong></p><ul><li>Maintain accurate and up-to-date vehicle logbooks, fuel consumption records, mileage records, and trip sheets, submitting them to the supervisor as required. </li><li>Conduct and document pre-departure and post-trip vehicle inspections, promptly reporting mechanical defects, damages, or maintenance needs to the line manager. </li><li>Ensure that safety equipment, including spare wheel, jack, first aid kit, fire extinguisher, recovery equipment, and communication devices, are present, functional, and ready for use before every journey. </li><li>Support the implementation of fleet management procedures by monitoring service schedules and informing the supervisor when periodic maintenance is due. </li><li>Immediately report security incidents, accidents, traffic violations, vehicle breakdowns, or any unusual events occurring during movements, following MSF reporting procedures. </li><li>Ensur strict compliance with travel management procedures, including obtaining movement authorization, respecting curfew restrictions, and completing required movement tracking communications. </li><li>Assist passengers with loading, unloading, and handling of sensitive medical, logistical, or program materials while ensuring their safe transport and protection from loss or damage. </li><li>Maintain cleanliness and professional appearance of assigned vehicles at all times, ensuring they reflect MSF standards and image. </li><li>Support emergency operations and medical referrals when required, remaining available for urgent movements according to operational needs and security guidelines. </li><li>Ensure confidentiality regarding MSF activities, destinations, passenger identities, operational information, and medical referrals encountered during duties. </li><li>Participate in driver meetings, refresher trainings, defensive driving courses, and security briefings to maintain required competencies and operational readiness. </li><li>Promote safe driving practices by actively preventing overloading, unauthorized passengers, distracted driving, and unsafe vehicle operation</li></ul><p> </p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td><ol><li><strong>Education</strong></li></ol></td><td>Essential literacy and driving license ( General). Good knowledge of country roads</td></tr><tr><td><ol><li><strong>Experience</strong></li></ol></td><td><ul><li>Essential 2 years minimum of previous driving experience</li><li>Desirable experience with specific vehicles to use (4x4, boats, motorbikes, etc.)</li><li>Desirable in MSF or other NGOs</li></ul></td></tr><tr><td><ol><li><strong>Languages</strong> </li></ol></td><td>Mission language and local language essential</td></tr><tr><td><ol><li><strong>Knowledge</strong></li></ol></td><td><ul><li>Desirable knowledge of basic mechanics</li><li>Good knowledge of mission area roads</li></ul></td></tr><tr><td><ol><li><strong>Competencies</strong></li></ol></td><td><ul><li>Results and Quality Orientation <strong>L1</strong> </li><li>Teamwork and Cooperation <strong>L1</strong> </li><li>Behavioural Flexibility <strong>L1</strong> </li><li>Commitment to MSF Principles <strong>L1</strong> </li><li>Stress Management <strong>L2</strong> </li></ul></td></tr></tbody></table></figure><p><strong>Interested candidates are requested to send their CV & copy of educational and experience certificates directly to (</strong><a href="http://www.sudanjob.net/"><strong>www.sudanjob.net</strong></a><strong>). Or MSF- Holland- Port Sudan- Almatar Area- Squire 5, House# 36</strong> </p><p><strong>Required Documents: Motivation letter, updated CV and national ID and Valid General Driving License must be uploaded directly to your application via </strong><a href="http://www.sudanjob.net/"><strong>www.sudanjob.net</strong></a> </p><p> </p><p><i><strong>MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.</strong></i> </p><p><i><strong>Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF. We welcome applicants from different backgrounds, such as people of different ages, different genders and members of different language, cultural or mi</strong></i><i><strong>nority groups</strong></i> </p><p> </p><p> </p><p> </p>
CIVIC
Sudan - Khartoum
<p>Vacancy No: 9<br>Duty Station: Aljazeera State<br>Closing Date: 06 Nov 2026</p><h4>Background</h4><p><strong>About CIVIC</strong></p><p>Center for Civilians in Conflict (CIVIC) is an international non-governmental organization (INGO) with offices around the world working to improve protection for civilians caught in conflict zones. CIVIC envisions a world in which no civilian is harmed in conflict. Our mission is to support communities affected by conflict in their quest for protection and strengthen the resolve and capacity of armed actors to prevent and respond to civilian harm. We are advocates who believe that no civilian caught in conflict should be ignored, and advisors who provide practical solutions to preventing and responding to civilian harm. Learn more at <a href="https://www.civiliansinconflict.org/">civiliansinconflict.org.</a></p><h4>Duties and responsibilities</h4><p><strong>About the Position</strong></p><p>CIVIC is seeking highly qualified applicants for the position of Program Officer – PROCIV Program, who will support the implementation of a new initiative on Humanitarian Dialogue and Humanitarian Diplomacy (PROCIV). The Program Officer will be part of the Sudan country team, working closely with local civil society, armed actor interlocutors, and regional/international policy stakeholders under the guidance of the Country Director and Senior Program Manager. This is a full-time position with a one-year contract.</p><p> </p><p><i><strong>Job Purpose: </strong></i>Coordinate, implement, and support all activities under the PROCIV project focused on humanitarian dialogue, civilian protection, and evidence-based humanitarian diplomacy.</p><p> </p><p>LOCATION: Al Jazeera State, Sudan</p><p>TRAVEL: As needed throughout Sudan</p><p>REPORTING TO: Senior Program Officer.</p><p>STAFF REPORTING: N/A</p><p><br><strong>Key Responsibilities</strong></p><ul><li>Support implementation of the PROCIV humanitarian dialogue and diplomacy activities, ensuring alignment with project outcomes and CIVIC methodologies.</li><li>Coordinate protection risk analyses, civilian self-protection assessments, and mapping of local partners and community structures.</li><li>Facilitate relationships with local CSOs, ERRs, community leaders, native administration, and other key stakeholders engaged in humanitarian dialogue.</li><li>Support delivery of mentorship sessions for civil society leaders and community actors on humanitarian dialogue, negotiation, and protection priorities.</li><li>Assist in convening confidential consultations with armed actors and authorities to create openings for constructive engagement on PoC and humanitarian access.</li><li>Coordinate planning, logistics, and documentation for dialogue sessions, workshops, training, and joint analysis meetings, working closely with Operations.</li><li>Support evidence generation for policy briefs, protection analysis, and outcome documentation, contributing to national, regional, and international advocacy.</li><li>Ensure gender-sensitive and conflict-sensitive approaches throughout all activities, including representation of women, youth, and marginalized groups.</li><li>Facilitate sharing of best practices between PROCIV partners, community representatives, and colleagues across the three target geographies (Sudan, DRC, Yemen).</li><li>Coordinate data collection and serve as MEAL focal point for the PROCIV project, ensuring timely reporting on outputs, outcomes, and lessons learned.</li><li>Maintain strong relationships with local partners, humanitarian actors, and coordination structures, ensuring complementarity with ICRC, OCHA, and protection clusters.</li><li>Prepare timely reports, support documents, and updates to the Senior Program Manager, Country Director, and donor when requested.</li><li>Represent CIVIC at relevant NGO, community, and stakeholder meetings to promote collaboration and humanitarian dialogue efforts.<br> </li><li>Perform any other duties as required to further the organization’s mission and the successful delivery of PROCIV activities in Sudan.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Requirements</strong></p><ul><li>A Bachelor's Degree in international affairs, political science, conflict studies, development studies, or a related field.</li><li>Minimum 5 years of relevant full-time experience in protection, humanitarian dialogue, civil society engagement, or program coordination in conflict-affected settings.</li><li>Experience working in Sudan and deep knowledge of the national humanitarian landscape strongly preferred.</li><li>Demonstrated commitment to CIVIC’s mission, humanitarian principles, and protection of civilians.</li><li>Fluency in English and Arabic is mandatory.</li></ul><p> </p><p><strong>Qualities Sought</strong></p><ul><li>Strong understanding of civilian protection, humanitarian access, and conflict dynamics in Sudan.</li><li>Experience engaging with local civil society, community structures, and humanitarian stakeholders, ideally in sensitive political and security environments.</li><li>Demonstrated ability to work with community leaders, women’s groups, youth networks, and marginalized groups in participatory and inclusive ways.</li><li>Ability to think analytically and strategically, including identifying opportunities for humanitarian dialogue and strengthening local protection arrangements.</li><li>Poise, flexibility, discretion, and mature judgment in a fast-paced, high-pressure environment.</li><li>Excellent organizational skills, self-motivation, and ability to deliver high-quality outputs with minimal supervision.</li><li>Strong written and verbal communication skills with the ability to produce clear analysis and documentation.</li><li>Experience representing organizations in complex humanitarian or political settings is preferred.</li></ul><p><br> </p><p><br> </p><p><strong>Additional Details</strong> <br> </p><p> </p><p><strong>Application Deadline: November 6, 2026 </strong><br> </p><p> </p><p>Due to the high volume of applications, only candidates selected for an interview will be contacted. <i><strong>Shortlisted candidates will receive an email invitation from TestGorilla to submit their resume. Please complete this step promptly to ensure your candidacy is fully considered.</strong></i></p><p> </p><p>CIVIC is an Equal Opportunities Employer committed to fostering a diverse and inclusive environment, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. </p><p> </p><p>Note to Recruiters and Placement Agencies: CIVIC does not accept unsolicited agency resumes and does not pay placement fees for candidates submitted by agencies other than its approved partners.</p>
INSO
Sudan - Khartoum
<p>Vacancy No: 25<br>Section/Unit: Programme<br>Supervisor: Training Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: One Year<br>Closing Date: 28 Oct 2026</p><h4>Background</h4><p><strong>Organisation Background</strong></p><p>Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of <a href="http://www.ngosafety.org/services">free services</a>, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training. </p><p> </p><p>INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries. </p><p>INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice. </p><p> </p><p><strong>INSO Sudan</strong></p><p>Founded in 2023, the program recognises and supports NGOs operating in volatile contexts in Sudan by leveraging collective value to enhance safety preparedness and provide specialised, coordinated, and focused safety management support. The program supports 102 NGOs across Sudan. </p><p> </p><p>We are now recruiting a Training Officer (TO) based in Khartoum.</p><h4>Duties and responsibilities</h4><h4>Contribute to the Training Needs Assessment</h4><ul><li>Contribute to developing data collection tools (e.g., questionnaires, call and interview protocols), and ensure the collection.</li><li>Gather information on training needs through regular informal contact with Partners.</li><li>Contribute to analysing training needs, particularly leveraging the Partners’ knowledge and understanding of the context.</li></ul><h4>Contribute to Course adaptation</h4><ul><li>Support the TM in the adaptation of courses to the context.</li><li>Advise on the adaptation of courses’ fictional contexts/ role plays, exercises, and case studies to the threats and context in accordance with the Training SDS.</li><li>Suggest revision of learning activities to fit with the context.</li><li>Develop continuous self-awareness and knowledge of the context.</li><li>Attend roundtables, read reports and other services.</li><li>Actively listen to Partners during the course to ensure adequacy between courses and their reality.</li><li>Translate key terminology from English to the local language to ensure maximum accessibility of course content.</li><li>Prepare paper-based training materials, course plans, presentations, and printed flip charts.</li></ul><p><strong>Organise training sessions</strong></p><ul><li>Support the Training Manager in the preparation of the Annual Plan.</li><li>Contribute to the planning and logistical preparation of training sessions.</li><li>Contribute to the registration follow-up.</li><li>Ensure that the catering providers are on time and the training venue is ready, including by supporting the procurement process.</li><li>Communicate with Partners key information regarding the training clearly and professionally.</li><li>Select participants fairly and transparently.</li></ul><h4>Contribute to Training Administration</h4><ul><li>Contribute to the preparation of the training calendar and send invitations.</li><li>Store and inventory training supplies and equipment according to local policy.</li><li>Follow up and archive the Team’s documentation (soft and hard copies).</li><li>Suggest improvements for efficient administrative management.</li></ul><h4>Contribute to Participant Management Administration</h4><ul><li>Create sign-up and evaluation forms using Forms or CustomerVoice.</li><li>Follow up on registrations (compile, organise, and track applications).</li><li>Prepare attendance lists.</li></ul><h4>Facilitate and co-facilitate training sessions</h4><ul><li>Welcome participants in a friendly and professional manner.</li><li>Lead the facilitation of sessions assigned in the Annual Plan in diverse country locations</li><li>Ensure the quality and conformity of the training with INSO standards. Ensure that the learning objectives are achieved.</li><li>Represent INSO values and mandate by recommending, not instructing.</li><li>Create a safe environment where participants feel comfortable learning and sharing their experiences and point-of-view.</li><li>Support other facilitators when not directly delivering a session. </li><li>Identify and raise security concerns immediately to TM and SafeSec PoC.</li><li>Contribute to support all Training Team members (other TOs, TA).</li></ul><h4>Contribute to Monitoring & Evaluation of training sessions and contribute to continuous improvement</h4><ul><li>Participate in the collection of information from INSO partners on the quality and impact of training (implementation and processing of the online survey two months after each training, collection of testimonials from participants).</li><li>Ensure evaluation forms are completed for all trainings.</li><li>Complete/Draft session reports.</li><li>Update M&E databases after each training.</li><li>Contribute to other reporting.</li><li>Responsible for implementing Services Delivery Standards compliance items as requested by TM.</li><li>Actively observe other facilitators (including TM) and provide structured feedback.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Person Specification</h4><h4>Essential: Knowledge, Skills and Experience </h4><ul><li>Fluency in English and Arabic required.</li><li>A university degree in political science, international relations, law, education, communications or another relevant academic program.</li><li>Minimum 2 years of relevant work experience in the humanitarian, adult learning or civilian safety and security sector. This should include:</li><li>Minimum of one year working with an International NGO</li><li>Minimum of 6 months in adult learning</li><li>Advanced level in Microsoft Office (Word, Excel, and PowerPoint principally).</li><li>Well-developed networking and organisational skills.</li><li>Demonstrated understanding of NGO safety & security management, personal safety, humanitarian principles, practices, access, and negotiations, or demonstrated understanding of curriculum design, adult learning principles, and facilitation techniques.</li></ul><h4>Personal Competencies</h4><ul><li>Ability to excel in a multicultural work environment.</li><li>Ability to identify issues and participate in resolving issues/problems.</li><li>Ability to speak in front an audience.</li><li>Strong work ethic and capacity to take responsibility for his/her actions.</li><li>Be able to work under pressure.</li><li>Commitment to humanitarian principles and values. </li><li>Confidentiality, integrity, and a sense of conflict-of-interest prevention.</li></ul><h4>Desirable</h4><ul><li>Experience delivering courses focusing on NGO safety & security management, personal safety, humanitarian access, and negotiations.</li><li>Experience developing curriculum (if not mandatory – see above).</li><li>Experience in public speaking.</li><li>First Aid certifications.</li></ul><p> </p><p><strong>INSO’s Safeguarding Policy</strong></p><p>INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees, and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding Policy throughout the recruitment process.</p>
Sudan - Port Sudan
<p>Supervisor: Protection Coordinator<br>No. of Post: 1<br>Duty Station: Port-Sudan 50%, 50% home/ remotely work<br>Duration: 3 Months<br>Closing Date: 11 Oct 2026</p><h4>Background</h4><p><strong>HOPE</strong>, <strong>Port-Sudan Office</strong></p><p><strong>Consultancy Announcement</strong></p><p> </p><p><strong>Terms of Reference (TOR)</strong></p><p> </p><p>27 Sep 2026</p><p>No. HOPE/2026/101</p><p> </p><p><strong>Consultant Title</strong>: Protection Consultant</p><p><strong>Base/ Location</strong>: Port-Sudan 50%, 50% home/ remotely work</p><p><strong>Start Date</strong>: Immediately.</p><p><strong>Propose duration of consultancy</strong>: 3 Months.</p><p><strong>Total Payment for this assignment</strong>: 4,500 USD (the payment will be in SDG currency using bank rate).</p><p><strong>Reporting to</strong>: Protection Coordinator with copy to Programs Manager, and Country Director.</p><p><strong>Consultancy application deadline</strong>: 11 Oct 2026</p><p><strong>Where announced</strong>: Sudan Jobs and Sudan Bids</p><h4>Duties and responsibilities</h4><p><strong>Major Functions/ Responsibilities:</strong></p><p>The purpose of this consultancy works to drafting Standard Operating Procedures (SOPs) and manuals guideline on sub-sectors of General Protection, GBV, Child Protection to be matching with national, cluster/ sub-clusters, and international standards.</p><p><strong>Deliverables:</strong></p><ul><li>3 SOPs, every SOP covers one of the sub-sectors of 1. General Protection, 2. Gender-based Violence (GBV), and 3. Child Protection (CP).</li><li>3 Manuals guideline, every manual covers one of the sub-sectors of 1. General Protection, 2. Gender-based Violence (GBV), and 3. Child Protection (CP).</li></ul><p><strong>Scope of work:</strong></p><p>The SOPs and Manuals guideline for protection sub-sectors should include the below related activities and roles:</p><p><strong>General Protection:</strong></p><ol><li>Establishment/ Construction and running of Multi-Purpose Community Centre (MPCC).</li><li>Establishment, capacity building and functional of Community-based protection networks (CBPNs).</li><li>Identification and accessible for Persons with Specific Needs (PSN) to direct support services such as provision of In-kind or Individual Protection Assistance (IPA).</li><li>Establishment of referral mechanism and conduction of services mapping.</li><li>Conduct Protection Desk and MHPSS for PSN include Group-based PSS activities.</li><li>Conduct Awareness Raising activities (sessions/ campaigns) include mobile approaches activities on protection related issues.</li><li>Implementing Community Support Projects.</li><li>Conduct regular Protection Monitoring both through presence and remotely.</li><li>Conduct protection needs assessments.</li><li>Coordinate with national authorities to facilitate Vulnerable people to take civil documents (birth certificates, national numbers, national IDs, and marriage certificates).</li><li>Capacity Building for service providers on Protection related issues.</li></ol><p> </p><p><strong>Gender-based Violence (GBV):</strong></p><ol><li>Establish/strengthen service delivery in the underserved locations and improve survivor access to dignified and safe specialized GBV and multi-sector services in line with GBV Guiding Principles and Survivor-centered Approaches, such as Establishment/ Construction and running of Women and Girls Safe Spaces.</li><li>Provide case management to enhance GBV survivor’s access to life-saving services, as well as legal and protection services, with their full consent to address their needs, in a coordinated manner.</li><li>Direct Support includes distribution of Dignity Kits, and Referral of survivor to GBV specialized services.</li><li>Provide clinical management of rape (CMR) for GBV Survivors.</li><li>Provide psycho-social support and support the referral of GBV Survivors.</li><li>Establishment, capacity building and functional of Community-based protection networks (CBPNs).</li><li>Support Women Economic Empowerment through conduct of vocational skills training and provision of Startup capital for IGAs.</li><li>Coordinate, strengthen and conduct GBV prevention, risk mitigation, and response during emergencies, ensuring survivors’ safety, dignity, and access to life saving services including minimize risks of sexual violence, harassment and exploitation, and Integrate GBV risk mitigation measures into interventions.</li><li>Conduct rapid safety audit/ assessments with women, adolescent girls and other at-risk groups to identify and address barriers to safe access to services.</li><li>Conduct Awareness Raising activities (sessions/ campaigns) and community engagement on GBV related issues.</li><li>Capacity Building for GBV service providers, and social workers on GBV related issues.</li></ol><p><strong>Child Protection (CP):</strong></p><ol><li>Provision of case management services for children affected by protection risks including unaccompanied and separated children, child and adolescent survivors of GBV. Activities include provision of family tracing and other protection related support to identify vulnerable children, placement of and support to vulnerable children in alternative care and referral services. </li><li>Implement referral actions to respond to critical protection risks include medical treatment and legal aid.</li><li>Direct Support for cases identified through Provision of cash or voucher / CVA assistance for protection outcomes (this include NFIs, Livelihoods activities for family, other in-kind, and food items).</li><li>Construction/ Rehabilitation and operation of child friendly spaces (CFSs), include training on CFSs management.</li><li>Strengthening, capacity of and establish community-based child protection structures/ networks and referral mechanisms to support prevention and response to children at risk of abuse, exploitation, violence and neglect. </li><li>Provision of Mental Health and Psychosocial Support (MHPSS) services including provision of Psychological first aid, clinical counselling and recreational, social and life skills interventions for children and adolescents.</li><li>Support to released children associated with armed group/forces and reintegration.</li><li>Community based child protection includes group activities, Awareness Raising activities (sessions/ campaigns) on CP related issues including child labor recruitment and community engagement.</li><li>Capacity Building for Service providers, trainings for community-based structures, and paralegals on CP related issues.</li></ol><p><strong>In addition to the above activities, SOPs and Manuals should include: </strong></p><ul><li>Membership, roles, regular meeting of CBPNs, and reporting templets.</li><li>State/ locality level Coordination mechanisms</li><li>Joint needs assessments and referral SOPs.</li><li>Establish of Information/ Data management include referral and Case Management templets.</li><li>Accountability ensured through feedback and complaint mechanisms.</li><li>Internal reports, and sub-sectoral reports templets </li></ul><p>Monitoring: Identify gaps, track interventions, and ensure accountability</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Minimum Qualification, Skills and Experience Required: </strong></p><ol><li>At least 6 years of professional experience in Protection (GP, GBV, CP).</li><li>Relevant technical qualifications and expertise in Protection and/or experience in the field of Protection, and/or working with Social Workers, Case workers, Magistrates to deliver Protection related activities;</li><li>A Bachelor degree in Social Sciences, law, Human Rights, Development Studies, or a related field; Bachelor's Degree required; Master’s Degree preferred;</li><li>Fluent written and oral communication skills in English Language.</li><li>Experience working with vulnerable groups (e.g. women, youth, displaced populations) in fragile or crisis-affected context is strongly desirable.</li><li>Prior experience with UNHCR, or/and UNICEF, or/and UNFPA, or/and others INGOs working in Protection cluster.</li><li>Experience in community engagement and working with government, community stakeholders, market and financial institutions; </li><li>Good analytical and report writing skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>Ability to work under pressure in an insecure environment.</li><li>Computer skills with proficiency in Microsoft Office Suite.</li><li>Excellent survey/ assessment skills and knowledge to write quality reports, and</li><li>The position requires flexibility, adaptability, and a commitment to the consultancy works.</li></ol><p><strong>Requirements: Only short-listed candidates will be called for oral interview</strong></p><p>1. Consultancy application Letter to outline applicant motivation and why you believe you are qualified for this assignment</p><p>2. CV including two (2) personal references. </p><p>3. Certificates that supporting CV. </p><p>4. Relevant tasks/ assignment delivered.</p><p>5. Written Proposal to deliver this assignment.</p><p>The above documents must be sent to HR in Port-Sudan via e-mail of <a href="mailto:hopesudan.kh@gmail.com">hopesudan.hr@gmail.com</a></p><p> </p>
Medecins sans Frontieres Spain
Sudan - El-Obeid
<p>JOB CODE: MS02600<br>SALARY: 1595$<br>Section/Unit: MEDICAL & PARAMEDICAL<br>Grade Level: 7<br>Supervisor: MENTAL HEALTH ACTIVITY MANAGER<br>No. of Post: 1<br>Duty Station: NORTH KORDOFAN - EL OBEID<br>Duration: FIXED TERM CONTRACT<br>Closing Date: 30 Oct 2026</p><h4>Background</h4><p>We are looking for a dedicated Psychologist to support the mental health and well-being of people affected by crisis and displacement through professional assessment, counselling, and psychological interventions in line with MSF principles and clinical guideline<br> </p><p>In this role, you will provide individual, family, and group support, identify patients requiring specialized care, respond to psychological emergencies, and support survivors of violence through appropriate care and referral pathways. You will also collaborate with multidisciplinary teams to ensure comprehensive, patient-centered mental health services.</p><h4>Duties and responsibilities</h4><ul><li>Carrying out evaluation of mental health needs of patients and establishing a diagnosis and a plan of treatment. Informing the patient and his/her relatives about the possible consequences of the illness and the drug treatment to follow and referring patients to other health professionals whenever necessary, in order to provide the most appropriate treatment and improve the patient's condition</li><li>Implementing the Sexual Gender Based Violence (SGBV) protocol, identifying possible victims of SGBV and referring them to the medical team so that they receive the necessary treatment. </li><li>Providing psychological support and psychotherapy sessions (individual, family, group) to patients according to MSF protocols in order to improve their mental health conditions </li><li>Assisting and training staff members and resourceful people whenever necessary in order to enhance the scope of MH activities. Working in close collaboration with translators in order to ensure appropriate terminology and behavior during sessions </li><li>Collecting statistical and monitoring data about mental health activities </li><li>Informing the supervisor and the medical team about any issues or problems that may arise related to patients’ treatment in order to provide the best possible solution from a medical perspective </li><li>Ensuring that all patient information is kept confidential.</li></ul><p><strong>MSF Section/Context Specific Accountabilities</strong></p><ul><li>MSF Spain North khordofan project will implement MHPSS activities in El Obied Maternity Teaching Hospital, focusing on maternity ER, inpatient wards and in the Primary health care centre in Khor Tagat IDP Camp. The psychologist will carryout the following activities based on the MSF MHPSS giudeline and protocols in close colaboration with other mental health and medical team:-</li><li>Carrying out mental health assessments using standardized tools (e.g. CGI-S scale) to grade severity, establish diagnosis and define a treatment plan accordingly. </li><li>Conducting individual, group and family counselling and psychological support sessions (including Problem Management Plus, psychoeducation, thinking healthy, and Psychological First Aid) for patients presenting mild to moderate mental health conditions related to conflict, displacement and violence. </li><li>Ensure the provision of a wholistic care for beneficiaries by collaborating with medical teams and other concerned departments. </li><li>Provide psychosocial support group sessions for children and adults affected by displacement in IDP camps, Primary health care centers and hospitals. </li><li>Proactively identify people in need of mental health support and survivors of violence (including SGBV) who attend healthcare services in PHCC, and hospital settings and set appropriate treatment plans and referrals if needed according to the referral pathways. </li><li>Identifying and stabilizing psychiatric emergencies and life-threatening situations, ensuring immediate and safe referral to secondary-level facilities. </li><li>Adapting and delivering group and individual MHPSS interventions for children and adolescents, using context-adapted, validated materials and community-based approaches.</li><li>Supporting the Mental Health Supervisor in training, coaching and technical supervision of MoH counsellors, community health workers and other health staff on MH identification, PFA principles and referral pathways, and collaborating closely with translators to ensure appropriate terminology and behavior during sessions.</li><li>Participate and provide meaningful contributions in clinical case discussions, weekly meetings. </li><li>Collecting, recording and reporting mental health statistical and monitoring data using the standard MSF individual and group data collection forms of the HMIS, and maintaining confidentiality and custody of clinical files and the Golden Book according to MSF data protection procedures.</li><li>Contributing to the mapping and networking of MHPSS actors and referral partners and supporting the MHS/MHAM in keeping the referral system updated.</li><li>Informing the MHS and MHAM of any clinical, ethical or operational issues affecting patient care.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td><strong>Education</strong></td><td><p>Essential bachelor’s degree in psychology, Desirable master’s degree in clinical psychology.</p><p>Essential: valid psychology registration/license from Sudanese National Council for Medical and Health Professions</p></td></tr><tr><td><strong>Experience</strong></td><td><p>Essential: Essential 2 years’ experience minimum as a psychologist.</p><p>Demonstrated experience providing psychological assessment, counselling, and/or psychotherapy to individuals, families, or groups.</p><p>Preferably: previous NGO/INGO experience.</p></td></tr><tr><td><strong>Languages</strong> </td><td><p>Essential: English B1 level and Arabis language </p><p> </p></td></tr><tr><td><strong>Knowledge</strong></td><td><p>Essential computer literacy - Office (word, excel and internet) </p><p>Preferable: experience in medical data collection.</p><p> </p></td></tr><tr><td><strong>Competencies</strong></td><td><p>Results and Quality Orientation L2 </p><p>Teamwork and Cooperation L2 </p><p>Behavioural Flexibility L2 </p><p>Commitment to MSF Principles L2 </p><p>Stress Management L3 </p></td></tr></tbody></table></figure><p><br><strong>Interested candidates are requested to submit their Application in a sealed envelope, mentioning (MSF-Spain - Application for Psychologist based in North Kordofan State – El Obeid) to the Labor Office Almuazafeen Area.</strong><br><br><strong>Or</strong><br><br><strong>Submit your Application Online through the following Google Forms link: </strong><a href="https://forms.gle/eGDNMnuBLYbu4VdJ6"><strong>https://forms.gle/eGDNMnuBLYbu4VdJ6</strong></a><br><br><strong>Applications must be submitted in English Language including:</strong></p><p> </p><p><strong>✓ Motivation letter in English.</strong><br><strong>✓ Updated CV in English.</strong></p><p><strong>✓ Copy of Personal national ID / Passport.</strong><br><strong>✓Copy Valid psychology registration/license from Sudanese National Council for Medical and Health Professions.</strong></p><p><strong>✓ Copy of relevant bachelor's degree.</strong></p><p><strong>✓ Copy of relevant work certificates.</strong></p><p><strong>✓ Copy of relevant training certificates.</strong></p><blockquote><p><strong>Please note that Applications submitted through any other channel, incomplete applications, or applications that do not meet the specified criteria will not be considered in the recruitment process.</strong></p><p><strong>Your application will be reviewed only after this form is fully completed and all required documents are uploaded.</strong></p><p><strong>Applications submitted through any other channel, or without the full set of documents in each mentioned upload section, will not be processed or considered.</strong></p><p><strong>All information provided will be handled with strict confidentiality and for recruitment purposes only.</strong></p><p><strong>MSF will never ask candidates for money or services as part of the recruitment process. Any such request should be considered fraudulent</strong><br><strong>We will take immediate action against any fraudulent activity</strong></p></blockquote><p><strong>Tests and interviews will be carried out in English.</strong></p><p><strong>Only short-listed candidates will be contacted.</strong><br><br><strong>Administrative conditions:</strong></p><ul><li><strong>This job profile can be adapted and/or changed according to the evolution of the activities, evolution of the Mission and the program needs.</strong></li><li><strong>The general conditions are detailed in the staff regulations, work contract and health policy.</strong></li></ul>MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF. MSF OCBA is a people-focused humanitarian organization that offers a diverse, collaborative, and inclusive work environment. We believe this approach enhances our work and we are committed to equity in employment. We embrace diverse backgrounds of people working together to exhibit their passion in action for the social mission of MSF. All applications will be treated with the strictest confidence. MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.
HR and Administration Officer Danish Refugee Council
Sudan - Darfur
<p>Vacancy No: 132607<br>Section/Unit: Support Services/HR<br>Grade Level: H<br>Supervisor: Support Services Manager<br>No. of Post: 1<br>Duty Station: Central Darfur -Nertiti<br>Duration: 1 Year<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.</p><p> </p><p><strong>POSITION PROFILE</strong></p><p> </p><p><strong>Overall purpose of the role</strong>:</p><p> </p><figure class="table"><table><tbody><tr><td>The Human Resources and Administration Officer is responsible for supporting the implementation of all HR & administration functions in DRC premises and to support the SSM to carry out its mission in Central Darfur area office to proper handling of HR tasks. </td></tr></tbody></table></figure><h4>Duties and responsibilities</h4><p> Responsibilities: (in bullet points) </p><ul><li>Support in national staff recruitment process for the Central Darfur Area office (CD AO), ensuring recruitment is done within specified time limits, in accordance with DRC standards. </li><li>Brief hiring managers on the recruitment processes; filling in necessary forms and tools for hiring process (including interview questionnaires). </li><li>Arrange and conduct timely induction and orientation sessions of code of Conduct Training and PSEA for all new national staff for Central Darfur area office. </li><li>Ensure staff database are up to date on Dynamics for CD AO staff. </li><li>Ensure all records of HR related information (HR database, leave and documents for personnel files, including interview records) are sent on timely basis by Managers and staffs. </li><li>Ensure monthly payroll and payroll reconciliation for CD AO are prepared and submitted on time with accurate information. </li><li>In collaboration with HR department in the country office, launch PADA process for national staff in CD AO by conducting training, monitoring quality and submission rates, providing feedback, conducting analysis of development and training needs, and assisting support all Managers in </li><li>conducting annual Performance Reviews and on-going Performance Management. </li><li>Register and revise all data for newly hired staff on National staff Payroll system and perform all duties related to contract management for CAO </li><li>Supporting CD AO staff with social security form to follow up with the SS Department. </li><li>Representing as Health Insurance focal point of CD AO by updating database, submitting monthly updates (addition, deletion) to the CO and following up with the company representative. </li><li>Support on other tasks when required and any other related tasks assigned by the line manager. </li></ul><p> </p><p>Administration</p><ul><li>Manage and track all utilities payments for CD AO office and GH, and center through the implemented tracking system and ensure timely delivery </li></ul><p> </p><p>of service and payments. </p><ul><li>Support expats to arrange their accommodation at CAO GH and ensure all rooms & Caravans are prepared well to host them </li><li>Managing maintenance of DRC Nertiti office/ GH and Centers (power, water, AC, fire equipment etc.) by allocation handyman on time. </li><li>Supporting internal and external auditing by presenting staff documents from CD AO. </li><li>Manage rental premises payments of Nertiti Office/GH and centers in close collaboration with base manager. </li><li>Manage the DRC’s staff mobile phone lines, including issuance, cancelling of SIM Cards and settling phone bills payments </li><li>Manage Cook & cleaners’ schedule and ensure office & GH cleaning is maintained properly. Also, ensure Expats’ accommodation is prepared decently. </li><li>Managing consumables, supplies, and stationaries by storing them properly in the admin store and tracking them through the admin tracker. Supplies must be distributed and monitored on weekly basis to ensure items are utilized appropriately. Also, with assistance from the logistics team, inventory shall be done whenever receiving items. </li></ul><p>Any other task assigned by Line Manager </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>SKILLS AND EXPERIENCES</strong></p><p> </p><figure class="table"><table><tbody><tr><td><p> </p><ul><li>Minimum of two years’ relevant experience in administration role </li><li>Strong interpersonal and communications skills with a proven ability to work with a wide range of managers and staff members. </li><li>Good facilitation skills, coaching skills </li><li>Strong Knowledge of Local Labor laws and regulations </li><li>Good attention to detail and ability to work under time pressure. </li><li>Strong analytical skills </li><li>Strong communication skills both writing and oral </li><li>Excellent interpersonal and teamwork skills </li></ul><p> </p></td></tr></tbody></table></figure><p><strong>EDUCATIONAL QUALIFICATIONS</strong></p><p> </p><ul><li>Bachelor’s degree in business administration, Human </li><li>Resources or relevant field </li><li>Excellent computer skills (Word, Excel, databases) </li></ul><p> </p><p><strong>Key stakeholders: (internal and external) </strong></p><ul><li>HR/Admin TL, HR Specialist </li><li>SS Manager </li><li>Area Manager </li><li>Finance and supply chain </li></ul><p> </p><p><strong>LANGUAGES </strong></p><p> </p><ul><li>Fluency in Arabic, spoken and written </li><li>Good English, spoken and written </li></ul><p><strong>ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES </strong></p><ul><li><strong>Striving for excellence:</strong> You focus on achieving results while maintaining efficient processes. </li><li><strong>Collaborating</strong>: You engage with relevant stakeholders and encourage constructive feedback.</li><li><strong>Taking the lead:</strong> You take ownership of tasks and are open to innovation.</li><li><strong>Communicating:</strong> You are clear, concise, and respectful in your communication.</li><li><strong>Demonstrating integrity:</strong> You uphold and promote the highest ethical standards and DRC's Code of Conduct. </li></ul><p> </p><p> </p><p><strong>POSITION DETAILS</strong></p><ul><li><strong>Type of contract</strong>: National </li><li><strong>Contract Length</strong>: 12 Month </li><li><strong>Band</strong>: H</li><li><strong>Salary Range Starting from (p.m.):</strong> USD 00.00 </li><li><strong>Duty station:</strong> Nertiti -Central Darfur </li><li><strong>Start date: </strong>As soon as possible</li><li><strong>Closing Date for Application</strong>: 27/08/2026</li></ul><p> </p><p>Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees. For questions regarding the vacancy.</p><p> </p><p><strong>WHAT WE OFFER </strong></p><ol><li>Two Bonuses (during two Eid festivals)</li><li>Contribution to National Social Insurance and Pension Fund</li><li>Health Insurance Plan including family</li><li>Group Personal Accidental Insurance</li><li>Excellent Working Environment and Opportunity for Growth</li><li>Various Learning and Development Courses</li></ol><p> </p><p> </p><p> </p><p><strong>APPLICATION PROCESS</strong></p><ol><li>Applications must be submitted through the mentioned link on the page by clicking on “Apply” Button. </li><li>All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in <strong>English</strong>.</li><li>Mentioning <strong>three referees'</strong> details of your present supervisor and HR along with past employment supervisor in the CV.</li></ol><p> </p><p><strong>Note</strong>: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless. </p><p>If you have questions, you can visit our <a href="https://job.drc.ngo/support/frequently-asked-questions/">FAQ</a> page. </p><p>For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.</p><p> </p><p><strong>Gender Equality</strong>: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. </p><p> </p><p><strong>Equal Opportunities</strong>: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, </p><p>marital status, or other protected characteristics. </p><p> </p><p><strong>***FRAUD ALERT***</strong></p><p>It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment. </p><p>
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Alight
Sudan - Khartoum
<p>Vacancy No: KT26-02<br>salary: 1234 USD<br>Section/Unit: MEAL Department<br>Grade Level: G<br>Supervisor: Consortium MEAL Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p>The <strong>Consortium MEAL Officer</strong> is a core member of the <strong>Sudan Humanitarian Fund (SHF) 48-Hour Rapid Response Consortium Management Unit (CMU)</strong> and reports to the Consortium MEAL Manager. The position is based in <strong>East Sudan (Kassala or Gedaref)</strong> to facilitate rapid deployment and frequent field monitoring across the consortium's operational areas in Sudan, subject to security and access considerations.</p><p>The primary purpose of the position is to support the Consortium MEAL Manager in ensuring the quality, accountability, compliance, and performance of consortium-funded projects implemented by national and international partner organizations. Unlike traditional project-based MEAL roles, the Consortium MEAL Officer's primary responsibility is to monitor and verify partner implementation, ensuring that projects are delivered in accordance with approved proposals, consortium agreements, donor requirements, humanitarian standards, and organizational policies.</p><h4>Duties and responsibilities</h4><p><strong>1. Partner Monitoring and Grant Oversight (40%)</strong></p><p>The Consortium MEAL Officer will play a central role in ensuring that consortium partners deliver high-quality humanitarian interventions in accordance with approved proposals, consortium agreements, donor requirements, and humanitarian standards. The position is responsible for monitoring partner performance throughout the project lifecycle and providing evidence-based recommendations that strengthen implementation quality.</p><ul><li>Conduct regular field monitoring visits to consortium partner project sites to assess implementation progress, verify reported achievements, and ensure activities are being delivered according to approved work plans, technical standards, and donor commitments.</li><li>Monitor the overall quality of programme implementation by assessing adherence to consortium Standard Operating Procedures (SOPs), sector minimum standards, and humanitarian principles while identifying gaps that require corrective action.</li><li>Verify that project activities are implemented within the agreed timelines, particularly under the 48-Hour Rapid Response Mechanism where timely delivery is critical to achieving life-saving outcomes.</li><li>Review partner implementation against approved proposals, logical frameworks, indicator tracking tables, budgets, procurement plans, and implementation schedules to ensure consistency between planned and actual performance.</li><li>Conduct routine beneficiary verification exercises to confirm that assistance is reaching the intended populations, beneficiary targeting criteria have been appropriately applied, and assistance has been delivered transparently and equitably.</li><li>Prepare detailed monitoring reports documenting observations, achievements, risks, non-compliance issues, lessons learned, and practical recommendations for programme improvement, ensuring timely follow-up on agreed action points.</li><li>Track implementation of monitoring recommendations and support partners in addressing identified gaps, ensuring continuous improvement throughout the grant implementation period.</li><li>Work closely with the Consortium Coordinator, Consortium MEAL Manager, and Consortium Risk & Audit Coordinator to identify implementation risks that may affect programme quality, compliance, or donor requirements and recommend appropriate mitigation measures.</li><li>Support grant inception, mid-term review, and close-out monitoring processes by ensuring that all required evidence of implementation is available and properly documented.</li></ul><p><strong>2. Data Quality Assurance and Verification (20%)</strong></p><p>The Consortium MEAL Officer will ensure that all programme data reported by consortium partners is accurate, reliable, complete, and supported by verifiable evidence. The position plays a critical role in maintaining the integrity of consortium reporting through routine verification and data quality assessments.</p><ul><li>Conduct regular Data Quality Assessments (DQAs) across consortium projects to evaluate the accuracy, completeness, consistency, timeliness, and reliability of reported programme data.</li><li>Verify reported achievements against primary source documents, including beneficiary registration records, attendance sheets, service delivery registers, distribution lists, supervision reports, and other supporting documentation.</li><li>Carry out routine spot checks and field verification visits to confirm that outputs and outcomes reported by partners accurately reflect activities implemented on the ground.</li><li>Identify discrepancies between programme reports, monitoring data, financial documentation, and field observations, working collaboratively with partners to investigate and resolve inconsistencies.</li><li>Support pre-reporting verification exercises before submission of donor reports to ensure reported indicators are fully supported by documented evidence.</li><li>Review partner indicator tracking tables (IPTTs), monitoring databases, and reporting tools to ensure consistency across all reporting platforms.</li><li>Maintain organized evidence repositories that support consortium reporting and facilitate donor verification, audits, and external monitoring missions.</li><li>Provide technical guidance to partner MEAL staff on improving data management systems, documentation practices, indicator interpretation, and evidence management.</li></ul><p><strong>3. Monitoring, Evaluation, Learning and Adaptive Programming (15%)</strong></p><p>The Consortium MEAL Officer will contribute to strengthening evidence-based programming across the consortium by generating timely monitoring information, facilitating learning, and supporting adaptive management approaches.</p><ul><li>Support the Consortium MEAL Manager in implementing consortium-wide monitoring, evaluation, accountability, and learning (MEAL) plans that align with donor requirements and consortium objectives.</li><li>Participate in the design and implementation of rapid assessments, baseline studies, post-distribution monitoring (PDM), beneficiary satisfaction surveys, outcome monitoring exercises, and other learning activities as required.</li><li>Analyze monitoring findings and performance data to identify implementation trends, operational challenges, emerging risks, and opportunities for programme improvement.</li><li>Contribute to the preparation of learning briefs, case studies, lessons learned documents, and After-Action Reviews (AARs) following rapid response interventions to strengthen future emergency programming.</li><li>Support periodic programme review meetings by presenting monitoring findings and facilitating discussions that promote evidence-based decision-making across consortium partners.</li><li>Promote the systematic use of monitoring evidence to improve programme quality, inform management decisions, and strengthen accountability to affected populations.</li></ul><p><strong>4. Accountability to Affected Populations (AAP) and Community Engagement (10%)</strong></p><p>The Consortium MEAL Officer will support the implementation and continuous improvement of accountability mechanisms across all consortium projects, ensuring that affected communities remain at the centre of programme design and implementation.</p><ul><li>Monitor implementation of consortium complaints and feedback mechanisms to ensure they are accessible, confidential, inclusive, and responsive to the needs of affected communities.</li><li>Conduct community consultations, beneficiary interviews, focus group discussions, and key informant interviews to assess beneficiary satisfaction, community perceptions, and programme effectiveness.</li><li>Verify that complaints received through established feedback channels are appropriately documented, investigated, addressed, and closed within agreed service standards.</li><li>Analyze complaints and feedback trends to identify recurring issues, operational risks, and opportunities for programme improvement, sharing findings with consortium management for action.</li><li>Support partners in strengthening community engagement practices by promoting meaningful participation throughout project planning, implementation, monitoring, and evaluation.</li><li>Monitor compliance with Core Humanitarian Standard (CHS) commitments and Accountability to Affected Populations (AAP) principles across all consortium-funded interventions.</li></ul><p><strong>5. Partner Capacity Strengthening and Technical Support (10%)</strong></p><p>As part of the Consortium Management Unit, the Consortium MEAL Officer will provide ongoing technical support to consortium partners to strengthen institutional MEAL capacity and improve programme quality.</p><ul><li>Provide regular mentoring, coaching, and on-the-job technical support to partner MEAL teams to strengthen monitoring systems, data quality, reporting, and accountability practices.</li><li>Support orientation of newly onboarded consortium partners on consortium MEAL procedures, reporting requirements, donor expectations, monitoring tools, and quality standards.</li><li>Deliver training sessions on topics including monitoring methodologies, indicator measurement, Kobo Toolbox, data quality assurance, verification techniques, accountability mechanisms, reporting standards, and evidence management.</li><li>Support partners in developing and improving monitoring tools, data collection methodologies, databases, and reporting templates to ensure consistency across consortium projects.</li><li>Facilitate knowledge sharing among consortium partners by documenting and disseminating good practices, innovative approaches, and lessons learned that improve programme performance.</li><li>Build partner capacity to independently implement high-quality MEAL systems while promoting continuous improvement and organizational learning.</li></ul><p><strong>6. Coordination, Reporting and Representation (5%)</strong></p><p>The Consortium MEAL Officer will contribute to effective coordination and communication within the Consortium Management Unit and among consortium partners to ensure timely reporting and informed decision-making.</p><ul><li>Support the Consortium MEAL Manager in preparing high-quality monitoring reports, verification reports, donor updates, presentations, dashboards, and analytical summaries for consortium leadership and external stakeholders.</li><li>Maintain monitoring schedules, action trackers, verification logs, and partner performance databases to ensure timely follow-up on recommendations and management decisions.</li><li>Coordinate with consortium partners to schedule monitoring visits, verification exercises, assessments, and learning activities while minimizing disruption to programme implementation.</li><li>Participate in consortium coordination meetings, technical working groups, grant review meetings, and donor monitoring missions as delegated by the Consortium MEAL Manager or Consortium Coordinator.</li><li>Represent the Consortium Management Unit during field visits, technical meetings, and partner engagements, promoting collaborative relationships while maintaining objectivity, impartiality, and professional standards.</li></ul><p>Perform any other MEAL, monitoring, verification, or quality assurance responsibilities assigned by the Consortium MEAL Manager or Consortium Coordinator in support of effective consortium management. </p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor's degree in Monitoring & Evaluation, Statistics, Development Studies, Public Health, Social Sciences, Humanitarian Studies, or related field.</li><li>Three years of progressive work experience with an NGO or INGO in the humanitarian and development sector </li><li>Professional certification in Monitoring & Evaluation.</li><li>Training in Quality Assurance or Humanitarian Accountability.</li><li>Experience across Health, Nutrition, WASH, Protection, FSL, or Multi-sector humanitarian responses.</li><li>Expertise in computer and applications such as DHIS, SPSS, ThinkMD, IRHIS, MS Office, and other analysis software </li><li>Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders, including affected populations, staff, and partners.</li><li>Knowledge of local languages (Arabic and English) will be an added advantage.</li><li>Flexibility and willingness to travel extensively to different States as required by program needs such DQAs, training, evaluations, baselines, assessments, etc and as the safety allows. </li></ul><p><strong>KEY BEHAVIORS & ABILITIES</strong></p><ul><li>Displays exceptional interpersonal skills, including strong verbal and written communication abilities and the ability to negotiate effectively.</li><li>Takes responsibility for decision-making, efficient resource management, and exemplifying Alight's values, holding themselves accountable.</li><li>Establishes ambitious goals for themselves and their team, consistently striving for personal development and inspiring others to do the same.</li><li>Cultivates and maintains productive relationships with team members, colleagues, partners, and community stakeholders.</li><li>Collaborates effectively as a team player, encouraging creative and innovative approaches to problem-solving.</li><li>Demonstrates a willingness to take calculated risks while adhering to established security standards.</li><li>Emphasizes honesty, transparency, and commitment to Alight's values, fostering a culture of openness.</li></ul><p> </p><p><strong>Benefits</strong></p><ul><li><strong>Borderless Team</strong> of a huge number of staff worldwide that sees possibilities, celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.</li><li><strong>Learning & Development </strong>– Access thousands of free online learning courses to take at your own pace and tailor to your professional goals.</li></ul><p><strong>Important:</strong></p><p>Kindly note that accommodation is not provided.</p><p><br>
We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced. <a href="http://www.wearealight.org/">WeAreAlight.org</a><br>
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<p><em>Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.</em></p>
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