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Call Center Executive

UAE - Dubai United Arab Emirates
Employment: Full Time
  • Manage inbound and outbound calls in a timely manner.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Refined communication skills with an ability to persuade customers.
  • Ready to adapt and elevate existing skills based on improvement feedback.
Apply on the Job Website
Post date: 21 May 2024
Publisher: Bayt
Post date: 21 May 2024
Publisher: Bayt