Call Center Jobs in Sudan
9 Jobs Found
<p>Supervisor: Program Coordinator<br>Duty Station: Khartoum State, Sudan<br>Closing Date: 17 Oct 2026</p><h4>Background</h4><p><strong>Mission</strong></p><p>Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.</p><p> </p><p><strong>Why this Role?</strong></p><p>The Project Officer is directly responsible for the quality implementation of project activities, with a specific focus on planning and delivering of capacity-building initiatives for a diverse range of stakeholders –community, civil society organisations, armed groups, amongst others. The Project Officer will monitor progress against project targets, and finally actively contributing to the organisation's visibility and communication efforts in Sudan</p><p> </p><p><strong>Work Relations</strong></p><p>The Project Officer reports to the Program Coordinator. The role also maintains regular contact with external partners, including civil society organizations, community representatives among others. </p><h4>Duties and responsibilities</h4><p><strong>Programme Implementation</strong></p><ul><li>Lead the planning and execution of assigned project activities in field locations, including but not limited to workshops, trainings, awareness raising sessions, meetings, and community dialogues.</li><li>Coordinate with local authorities, and other stakeholders to ensure smooth implementation of project activities.</li><li>Troubleshoot logistical challenges and develop creative solutions to ensure activities proceed as planned.</li><li>Maintain detailed records of activity implementation, including attendance, outputs, and any challenges encountered.</li><li>Assist in the preparation of grant proposals and reports.</li></ul><h3><strong>Monitoring and Evaluation</strong></h3><ul><li>Track project implementation against established targets and timelines, proactively identifying potential delays or challenges.</li><li>Prepare regular progress reports for the Head of Programme, highlighting achievements, challenges, and proposed solutions.</li><li>Contribute, and at times, lead the implementation of project monitoring exercises in field locations. Conduct conflict analysis in the areas of Geneva Call intervention.</li><li>Ensure accurate and timely reporting of project expenses, with supporting documentation. </li><li>Establish and maintain feedback mechanisms for beneficiaries, ensuring that their voices are heard and addressed.</li></ul><p><strong>Communications and External Relation</strong></p><ul><li>Track project implementation against established targets and timelines, proactively identifying potential delays or challenges.</li><li>Prepare regular progress reports for the Head of Programme, highlighting achievements, challenges, and proposed solutions.</li><li>Contribute, and at times, lead the implementation of project monitoring exercises in field locations.</li><li>Conduct conflict analysis in the areas of Geneva Call intervention.</li><li>Ensure accurate and timely reporting of project expenses, with supporting documentation. </li><li>Establish and maintain feedback mechanisms for beneficiaries, ensuring that their voices are heard and addressed.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Develop and monitor implementing partners' workplans, manage contracts and agreements, and build their capacity to advance Geneva Call's mandate.</li><li>Maintains a close work relationship with partners and, in particular. project managers of partnering organization</li><li>Seeks partner’s highest level of engagement and anticipates/reports on shortcomings (activities, administrative, other).</li><li>Plans with partner, anticipates and proposes solutions on the activities, constraints, capacity building.</li></ul><p><strong>Security</strong></p><ul><li>Adhere to all organizational policies and procedures, including financial regulations and security protocols.</li><li>Monitor the security situation in project areas. project partners and prepare risk assessment and suggest mitigation measures to the Head of Programme.</li><li>Remains at all times involved with vetting procedures and concerns while working with partners, suppliers, and interlocutors.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education (Essential)</strong></p><ul><li>Graduate degree or equivalent experience in international relations or another humanitarian field. Masters’ degree is an added advantage</li></ul><p><strong>Experience (Essential)</strong></p><ul><li>At least 5 - 7 years of relevant experience in humanitarian organizations, particularly in conflict-affected settings and protection work.</li><li>Proven experience in project cycle management and team leadership.</li><li>Experience engaging with armed actors or other non-state actors.</li><li>Willingness and ability to travel on short notice.</li></ul><p><strong>Job-related Competencies</strong></p><ul><li>Strong project management and organizational development skills, with a proven record of delivering results.</li><li>Excellent facilitation, negotiation, and team-building abilities.</li><li>Good understanding of international development systems, donors, and best practices.</li><li>Ability to work under pressure in complex environments, managing multiple priorities.</li><li>Knowledge of International Humanitarian Law is an asset.</li></ul><h2><strong>Organisational Competencies</strong></h2><ul><li>Demonstrated ability to thrive in a matrix management environment.</li><li>Excellent interpersonal and communication skills, with experience negotiating with armed actors and stakeholders.</li><li>Strong written and verbal communication skills tailored to different audiences and contexts.</li><li>Entrepreneurial mindset with a proactive and solution-oriented approach.</li><li>Ability to influence, coach, and build consensus in sensitive and complex situations.</li></ul><p><strong>Languages (Essential)</strong></p><ul><li>Fluency in written and spoken English is required</li></ul><p><strong>Languages (Desirable)</strong></p><ul><li>Knowledge of additional local languages in Sudan is considered an advantage</li></ul><p><strong>Additional information</strong></p><ul><li>The incumbent must be willing and able to travel at short notice.</li><li>Testing and interviewing will be used as a form of screening.</li><li>Initial appointment is subject to satisfactory professional references.</li><li>Additional background checks may be required.</li></ul><p> </p><p><strong>Why join Geneva Call?</strong></p><p>Geneva Call brings together people of diverse nationalities, cultures, languages and perspectives, fostering an inclusive working environment for all staff.</p><p>This role offers the opportunity to contribute to Geneva Call’s mission to protect civilians in conflict-affected areas and to work in a dynamic international humanitarian environment. Whatever your area of expertise, your work will contribute to enabling our teams and programmes to deliver meaningful impact in some of the world’s most challenging contexts. If you are motivated by purpose, collaboration and making a tangible difference, we look forward to your application.</p><p> </p><p><strong>Conflict of interest</strong></p><p>Any candidate affiliated with, or openly supporting, one or more interest groups opposed to Geneva Call’s principles and values, or whose previous position could create safety concerns for Geneva Call staff, will be excluded from the selection process </p><p> </p><p><strong>For Application:</strong></p><p> </p><p>We particularly encouraged applications from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.</p><p> </p><p>Please<strong> only</strong> submit your <strong>CV and cover letter.</strong></p><p> </p><p><i>Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for a written test, and the steps afterward if they qualify, i.e., interview and other assessments as deemed appropriate.</i></p><p> </p><p><strong>Application</strong></p><p> </p><p>We particularly encourage applications from all qualified candidates, without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation or gender identity.</p><p>Please only submit your CV and cover letter.</p><p> </p><p>Our HR team will carefully evaluate your profile against the requirements of the position for which you have applied. Due to the high number of applications Geneva Call receives, we are unfortunately unable to communicate the outcome to every candidate individually. Only<strong> </strong>shortlisted candidates will be contacted by the HR team and invited to the next stage of the selection process, which may include a written test, interviews and other assessments as appropriate.</p><p>By submitting your application, you consent to Geneva Call sharing your CV internally, where necessary, for the purposes of assessing your suitability for current or future employment opportunities.</p><p> </p>
<p>Section/Unit: Finance<br>Grade Level: 13<br>Supervisor: Senior Finance Manager<br>No. of Post: 1<br>Duty Station: Port Sudan<br>Duration: I year with possibility of extension<br>Closing Date: 21 Sept 2026</p><h4>Background</h4><p>To prepare payments according to world vision standards ensuring that WVI chart of accounts and FFM policy on payments are respected. Follow procurement manual policy while checking payment documentations both for check and petty cash payments. The position holder will support National Office Finance Management to ensure effective and efficient finance management, risk compliance and adherence to donors’ rules, regulations, WV policies and local legislation in order to the achieve organizations strategic goals and objectives. The staff must be willing to change ideas and adapt plans to respond to changing needs and situations.</p><p><strong>Critical competencies:</strong></p><ol><li>Take opportunities to learn, grow, develop and improve performance.</li><li>Partner effectively with others to make a bigger difference and increase impact</li><li>Show responsibility and reliability in fulfilling work duties</li><li>Show willingness to change ideas and adapt plans to respond to changing needs and situations</li></ol><h4>Duties and responsibilities</h4><p>1.Review payments and make sure that all account codes, approvals and payment backups like purchase requisitions, goods received notes, LPOs, quotations, procurement minutes, invoices, attendance list, budgets etc. are clearly indicated and attached.</p><p> </p><p>2.Generate Payments, journals, and deposit vouchers as per World Vision Chart of accounts and make sure that financial reports account codes are correct.</p><p> </p><p>3.Coordinate with financial report service center in Ghana and Manila Offices in trouble shooting errors in T-codes combinations, data entry and payment run to make sure that correct reports are completed on time and posted on FFR database. </p><p> </p><p>4.Review projects budget codes and post them in budget G at the start of the year. Update the budget entries at the end of the year to reconcile them with PBAS commitments.</p><p> </p><p>5.Provide sun systems training to finance staff to be able to make payments, journals and run out projects reports.</p><p> </p><p>6.Send payment invoices to Shared Service center and coordinate with Ghana team to correct errors caused by wrong entries in billing string .</p><p> </p><p>7.Monitor and capture the bank accounts balances and make sure they reconcile with the ledger entries to avoid bank reconciliation errors and the office running out of money. Make cash transfers on time to avoid delay in payments. Also support on Petty cash management.</p><p> </p><p>8.Make sure that all checks are registered, photocopied and given to suppliers on timely manner. Electronic payments are done on time and suppliers notified. Ensure timely payment of government obligations (Tax, SI, and other).</p><p> </p><p>9.Analyze accrual and prepaid accounts on monthly basis and make journals to clear wrong entries.</p><p> </p><p>10.Provide training to finance staff in data capturing and sending of invoices to Shared Services</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>A) Required Professional Experience</strong></p><p> </p><ul><li>Requires a minimum of 2-3 years' experience working in finance preferably with International Organisations</li><li>Require proven knowledge and experience in Microsoft excel and word</li><li>Must have good oral and written communication skills.</li></ul><p> </p><p><strong>B)Required Education, training, license, registration, and certification</strong></p><ul><li>Bachelor’s degree in Business administration in field of Finance or Accounting </li><li>Requires a minimum of 2-3 years experience working in finance preferably with International Organisations</li><li>Require proven knowledge and experience in Microsoft excel and word</li><li>Must have good oral and written communication skills.</li></ul><p> </p><p><strong>C)Preferred Knowledge and Qualifications</strong></p><ul><li>Requires a minimum of 2-3 years experience working in finance preferably with International Organisations</li><li>Require proven knowledge and experience in Microsoft excel and word</li><li>Must have good oral and written communication skills</li></ul><p> </p><p><strong>Proficiency in the following:</strong></p><ul><li>Achieving quality results and services </li><li>Thinking clearly, deeply and broadly </li><li>Understanding the Humanitarian industry </li><li>Understanding WVs mission & operations </li><li>Learning for growth and development </li></ul><p>D)<strong>Travel or Work Environment Requirement-</strong> <strong>Work environment</strong>: Office-based with travel to the field when called upon .</p><p> </p><p>E) Language Requirements:Proficiency in English and working knowledge of Arabic language</p><p> </p><p> </p>
TERMS OF REFERENCE (ToR) - Online Engineering & Project Management Software Training for TGH local partners & TGH WASH staff
Education & Training
<p>Duty Station: Online<br>Closing Date: 15 Oct 2026</p><h4>Background</h4><p><strong>TERMS OF REFERENCE (ToR)</strong></p><p><strong>Online Engineering & Project Management Software Training for TGH local partners & TGH WASH staff</strong></p><p><strong>Organization: Triangle Génération Humanitaire (TGH)</strong></p><p><strong>Department: WASH & Shelter Department</strong></p><p><strong>Target Audience:10 participants from local partners and TGH WASH Staff</strong></p><p><strong>Duration of the Consultancy: 35 hours </strong></p><p><strong>Language of Instruction: English</strong></p><p><strong>Training Modality: Interactive Online Training</strong></p><h4>Duties and responsibilities</h4><p><strong>1. Background and Context</strong></p><p>Triangle Génération Humanitaire (TGH) is committed to delivering high WASH infrastructure projects. To maintain technical excellence and improve project delivery, TGH is investing in the capacity building of Local partner staff and its engineering staff. This training aims to upgrade the technical proficiency of the WASH engineering team in essential design, spatial analysis, quantity surveying, and project construction management software.</p><p><strong>2. Objective of the Consultancy</strong></p><p>The primary objective of this consultancy is to conduct an interactive online training program for 10 participants that will run for 35 hours. Sessions will generally run 2 hours per day, though the schedule can be adjusted based on mutual discussion. The training will focus on providing practical, hands-on experience in specialized engineering and management software to enhance structural design, system modeling, and overall project tracking to provide update and refreshing training for the WASH staff.</p><p><strong>3. Scope of Work & Training Modules</strong></p><p>The selected trainer/firm will be responsible for designing and delivering a structured curriculum covering the following software:</p><ul><li><strong>AutoCAD:</strong> Advanced 2D drafting, layout preparation for WASH facilities (latrines, water yards, etc.), and reading/modifying structural designs.</li><li><strong>Quantity Surveying (Manual Excel & PlanSwift):</strong> Digital takeoff techniques using PlanSwift, preparing accurate Bill of Quantities (BoQs), and manual quantity calculation and cost estimation using advanced Microsoft Excel functions.</li><li><strong>Wrike:</strong> Project construction management, task delegation, timeline tracking (Gantt charts), and collaborative workflow management for engineering projects.</li></ul><p><strong>4. Specific Conditions & Requirements</strong></p><p>To ensure the effectiveness and legality of the training, the following conditions strictly apply:</p><ul><li><strong>Software :</strong> The consultant/firm/ individual is explicitly required to provide, install, and activate of all the aforementioned software (AutoCAD, PlanSwift, Wrike) on the laptops of the participating attendees prior to the start of the training.</li><li><strong>Language of Instruction:</strong> All live training sessions, manuals, study materials, and assessments must be conducted strictly in <strong>English</strong>.</li><li><strong>Interactive Online Delivery:</strong> The training must not be limited to pre-recorded videos. The consultant must use interactive, live online teaching platforms (e.g., Zoom, MS Teams) utilizing screen sharing, remote control assistance, digital whiteboards, and practical live assignments.</li><li><strong>Assessment & Certification:</strong> The consultant must conduct pre- and post-training evaluations to measure skill improvement. Upon successful completion, accredited certificates must be issued to all participants.</li></ul><p><strong>5. Expected Deliverables</strong></p><ol><li><strong>Inception Report:</strong> Detailed training schedule, curriculum syllabus, and methodology submitted within the first week of signing the contract.</li><li><strong>Software Installation:</strong> Successful installation and activation of all 3 original software licenses for the 10 attendees</li><li><strong>Training Materials:</strong> Provision of all digital training manuals, datasets, and recorded sessions for future reference.</li><li><strong>Final Report:</strong> A comprehensive report detailing the training process, attendance, participant evaluations, and recommendations for further development.</li></ol><p><strong>6. Consultant / Firm Qualifications & Required Documents</strong></p><p>The applicant must possess extensive experience in WASH infrastructure and software training. TGH accepts applications from both established consulting firms/training centers and individual expert trainers, subject to the following documentation requirements:</p><p><strong>A. If the applicant is a Consulting Firm or Training Center:</strong></p><ul><li>Valid Certificate of Registration.</li><li>Valid Tax Clearance Certificate.</li><li>Valid Zakat Clearance Certificate.</li><li>Company Profile highlighting at least 3 years of experience in delivering similar technical engineering trainings to NGOs or corporate entities.</li><li>Matching Khartoum Bank account with enterprise Name.</li></ul><p><strong>B. If the applicant is an Individual Trainer:</strong></p><ul><li>Updated and detailed Curriculum Vitae showcasing extensive experience in WASH engineering and software instruction.</li><li>A portfolio or references of similar previous trainings conducted.</li><li>Proof of valid software licensing partnership/access to provide original software to the trainees.</li></ul><p><strong>C. General Requirements for All Applicants:</strong></p><ul><li>Proven technical expertise in AutoCAD(15Hours), PlanSwift (8 Hours) Excel, and Wrike(12 hour).</li><li>Excellent proficiency in the English language.</li><li>Demonstrated ability to deliver engaging online learning experiences.</li><li>Provision of access to original softwares required for the 3 trainings to the trainees.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>7. Application Process</strong></p><p>Interested candidates/firms must submit:</p><ol><li><strong>Technical Proposal:</strong> Outlining the training methodology, detailed weekly syllabus, and approach to interactive online teaching.</li><li><strong>Financial Proposal:</strong> A detailed budget including the trainer's fees, cost of software licenses for the users and installations, and any other associated costs.</li><li><strong>Required Documents:</strong> As specified in Section 6 based on the applicant's status (Firm or Individual).</li></ol><p>Applications through:</p><p>Sudan Job </p><p> </p><p>Last day for receiving applications 15-October-2026</p>
<p>Gross Salary :: 847 USD<br>Section/Unit: Logistics and supply<br>Grade Level: 3<br>Supervisor: Logistics Supervisor /Manager / Head of Drivers<br>No. of Post: 3<br>Duty Station: Port Sudan<br>Duration: Dec 2026<br>Closing Date: 10 Sept 2026</p><h4>Background</h4><figure class="table"><table><tbody><tr><td>Performing the tasks of transporting authorized goods and passengers in an <strong>MSF</strong> vehicle, ensuring its technical and safety conditions and respecting the country's traffic rules and <strong>MSF</strong> security rules, in order to provide a safe, smooth and efficient service</td></tr></tbody></table></figure><p> </p><h4>Duties and responsibilities</h4><ul><li>Checking daily, the technical conditions of the assigned vehicle (state of the tires, oil, fuel, brakes, radio equipment, spare parts, etc.), performing weekly check according to the <strong>MSF</strong> Logbook, refilling it when necessary, and keeping it clean to ensure it can be driven in perfect conditions. Carrying out a hand over if another uses the vehicle</li><li>Ensuring the security of passengers in the vehicle, driving carefully, observing speed limits and traffic rules in the country as well as <strong>MSF</strong> security rules, in order to avoid car accidents.</li><li> Ensuring all passengers have all necessary papers in order before travelling, and ensuring non <strong>MSF</strong> staff sign disclaimers of responsibility before using the vehicle</li><li>Ensuring correct loading and unloading of the vehicle, submitting the documents to the receiver of the goods, checking the status of delivered goods, returning the duly completed documents to Logistics and ensuring that the goods have the necessary documents</li><li>Ensuring that all vehicle documents and the driver's driving license are valid and in the vehicle.</li><li>Informing the line manager of any incident involving the transportation of passengers and/or goods.</li><li>Knowing how to use all types of radios, codes, call numbers and radio alphabets by heart and communicating with base according to <strong>MSF</strong> communications policy to inform the driver's position and any potential implications.</li><li>Knowing and respecting the security rules related to vehicle movements, specifically those related to customs, checkpoints and roadblocks. Ensuring all passengers know and respect the security rules</li></ul><p><strong>PZU Base:</strong></p><ul><li>Maintain accurate and up-to-date vehicle logbooks, fuel consumption records, mileage records, and trip sheets, submitting them to the supervisor as required. </li><li>Conduct and document pre-departure and post-trip vehicle inspections, promptly reporting mechanical defects, damages, or maintenance needs to the line manager. </li><li>Ensure that safety equipment, including spare wheel, jack, first aid kit, fire extinguisher, recovery equipment, and communication devices, are present, functional, and ready for use before every journey. </li><li>Support the implementation of fleet management procedures by monitoring service schedules and informing the supervisor when periodic maintenance is due. </li><li>Immediately report security incidents, accidents, traffic violations, vehicle breakdowns, or any unusual events occurring during movements, following MSF reporting procedures. </li><li>Ensur strict compliance with travel management procedures, including obtaining movement authorization, respecting curfew restrictions, and completing required movement tracking communications. </li><li>Assist passengers with loading, unloading, and handling of sensitive medical, logistical, or program materials while ensuring their safe transport and protection from loss or damage. </li><li>Maintain cleanliness and professional appearance of assigned vehicles at all times, ensuring they reflect MSF standards and image. </li><li>Support emergency operations and medical referrals when required, remaining available for urgent movements according to operational needs and security guidelines. </li><li>Ensure confidentiality regarding MSF activities, destinations, passenger identities, operational information, and medical referrals encountered during duties. </li><li>Participate in driver meetings, refresher trainings, defensive driving courses, and security briefings to maintain required competencies and operational readiness. </li><li>Promote safe driving practices by actively preventing overloading, unauthorized passengers, distracted driving, and unsafe vehicle operation</li></ul><p> </p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td><ol><li><strong>Education</strong></li></ol></td><td>Essential literacy and driving license ( General). Good knowledge of country roads</td></tr><tr><td><ol><li><strong>Experience</strong></li></ol></td><td><ul><li>Essential 2 years minimum of previous driving experience</li><li>Desirable experience with specific vehicles to use (4x4, boats, motorbikes, etc.)</li><li>Desirable in MSF or other NGOs</li></ul></td></tr><tr><td><ol><li><strong>Languages</strong> </li></ol></td><td>Mission language and local language essential</td></tr><tr><td><ol><li><strong>Knowledge</strong></li></ol></td><td><ul><li>Desirable knowledge of basic mechanics</li><li>Good knowledge of mission area roads</li></ul></td></tr><tr><td><ol><li><strong>Competencies</strong></li></ol></td><td><ul><li>Results and Quality Orientation <strong>L1</strong> </li><li>Teamwork and Cooperation <strong>L1</strong> </li><li>Behavioural Flexibility <strong>L1</strong> </li><li>Commitment to MSF Principles <strong>L1</strong> </li><li>Stress Management <strong>L2</strong> </li></ul></td></tr></tbody></table></figure><p><strong>Interested candidates are requested to send their CV & copy of educational and experience certificates directly to (</strong><a href="http://www.sudanjob.net/"><strong>www.sudanjob.net</strong></a><strong>). Or MSF- Holland- Port Sudan- Almatar Area- Squire 5, House# 36</strong> </p><p><strong>Required Documents: Motivation letter, updated CV and national ID and Valid General Driving License must be uploaded directly to your application via </strong><a href="http://www.sudanjob.net/"><strong>www.sudanjob.net</strong></a> </p><p> </p><p><i><strong>MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.</strong></i> </p><p><i><strong>Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF. We welcome applicants from different backgrounds, such as people of different ages, different genders and members of different language, cultural or mi</strong></i><i><strong>nority groups</strong></i> </p><p> </p><p> </p><p> </p>
<p>Vacancy No: 132607<br>Section/Unit: Support Services/HR<br>Grade Level: H<br>Supervisor: Support Services Manager<br>No. of Post: 1<br>Duty Station: Central Darfur -Nertiti<br>Duration: 1 Year<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.</p><p> </p><p><strong>POSITION PROFILE</strong></p><p> </p><p><strong>Overall purpose of the role</strong>:</p><p> </p><figure class="table"><table><tbody><tr><td>The Human Resources and Administration Officer is responsible for supporting the implementation of all HR & administration functions in DRC premises and to support the SSM to carry out its mission in Central Darfur area office to proper handling of HR tasks. </td></tr></tbody></table></figure><h4>Duties and responsibilities</h4><p> Responsibilities: (in bullet points) </p><ul><li>Support in national staff recruitment process for the Central Darfur Area office (CD AO), ensuring recruitment is done within specified time limits, in accordance with DRC standards. </li><li>Brief hiring managers on the recruitment processes; filling in necessary forms and tools for hiring process (including interview questionnaires). </li><li>Arrange and conduct timely induction and orientation sessions of code of Conduct Training and PSEA for all new national staff for Central Darfur area office. </li><li>Ensure staff database are up to date on Dynamics for CD AO staff. </li><li>Ensure all records of HR related information (HR database, leave and documents for personnel files, including interview records) are sent on timely basis by Managers and staffs. </li><li>Ensure monthly payroll and payroll reconciliation for CD AO are prepared and submitted on time with accurate information. </li><li>In collaboration with HR department in the country office, launch PADA process for national staff in CD AO by conducting training, monitoring quality and submission rates, providing feedback, conducting analysis of development and training needs, and assisting support all Managers in </li><li>conducting annual Performance Reviews and on-going Performance Management. </li><li>Register and revise all data for newly hired staff on National staff Payroll system and perform all duties related to contract management for CAO </li><li>Supporting CD AO staff with social security form to follow up with the SS Department. </li><li>Representing as Health Insurance focal point of CD AO by updating database, submitting monthly updates (addition, deletion) to the CO and following up with the company representative. </li><li>Support on other tasks when required and any other related tasks assigned by the line manager. </li></ul><p> </p><p>Administration</p><ul><li>Manage and track all utilities payments for CD AO office and GH, and center through the implemented tracking system and ensure timely delivery </li></ul><p> </p><p>of service and payments. </p><ul><li>Support expats to arrange their accommodation at CAO GH and ensure all rooms & Caravans are prepared well to host them </li><li>Managing maintenance of DRC Nertiti office/ GH and Centers (power, water, AC, fire equipment etc.) by allocation handyman on time. </li><li>Supporting internal and external auditing by presenting staff documents from CD AO. </li><li>Manage rental premises payments of Nertiti Office/GH and centers in close collaboration with base manager. </li><li>Manage the DRC’s staff mobile phone lines, including issuance, cancelling of SIM Cards and settling phone bills payments </li><li>Manage Cook & cleaners’ schedule and ensure office & GH cleaning is maintained properly. Also, ensure Expats’ accommodation is prepared decently. </li><li>Managing consumables, supplies, and stationaries by storing them properly in the admin store and tracking them through the admin tracker. Supplies must be distributed and monitored on weekly basis to ensure items are utilized appropriately. Also, with assistance from the logistics team, inventory shall be done whenever receiving items. </li></ul><p>Any other task assigned by Line Manager </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>SKILLS AND EXPERIENCES</strong></p><p> </p><figure class="table"><table><tbody><tr><td><p> </p><ul><li>Minimum of two years’ relevant experience in administration role </li><li>Strong interpersonal and communications skills with a proven ability to work with a wide range of managers and staff members. </li><li>Good facilitation skills, coaching skills </li><li>Strong Knowledge of Local Labor laws and regulations </li><li>Good attention to detail and ability to work under time pressure. </li><li>Strong analytical skills </li><li>Strong communication skills both writing and oral </li><li>Excellent interpersonal and teamwork skills </li></ul><p> </p></td></tr></tbody></table></figure><p><strong>EDUCATIONAL QUALIFICATIONS</strong></p><p> </p><ul><li>Bachelor’s degree in business administration, Human </li><li>Resources or relevant field </li><li>Excellent computer skills (Word, Excel, databases) </li></ul><p> </p><p><strong>Key stakeholders: (internal and external) </strong></p><ul><li>HR/Admin TL, HR Specialist </li><li>SS Manager </li><li>Area Manager </li><li>Finance and supply chain </li></ul><p> </p><p><strong>LANGUAGES </strong></p><p> </p><ul><li>Fluency in Arabic, spoken and written </li><li>Good English, spoken and written </li></ul><p><strong>ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES </strong></p><ul><li><strong>Striving for excellence:</strong> You focus on achieving results while maintaining efficient processes. </li><li><strong>Collaborating</strong>: You engage with relevant stakeholders and encourage constructive feedback.</li><li><strong>Taking the lead:</strong> You take ownership of tasks and are open to innovation.</li><li><strong>Communicating:</strong> You are clear, concise, and respectful in your communication.</li><li><strong>Demonstrating integrity:</strong> You uphold and promote the highest ethical standards and DRC's Code of Conduct. </li></ul><p> </p><p> </p><p><strong>POSITION DETAILS</strong></p><ul><li><strong>Type of contract</strong>: National </li><li><strong>Contract Length</strong>: 12 Month </li><li><strong>Band</strong>: H</li><li><strong>Salary Range Starting from (p.m.):</strong> USD 00.00 </li><li><strong>Duty station:</strong> Nertiti -Central Darfur </li><li><strong>Start date: </strong>As soon as possible</li><li><strong>Closing Date for Application</strong>: 27/08/2026</li></ul><p> </p><p>Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees. For questions regarding the vacancy.</p><p> </p><p><strong>WHAT WE OFFER </strong></p><ol><li>Two Bonuses (during two Eid festivals)</li><li>Contribution to National Social Insurance and Pension Fund</li><li>Health Insurance Plan including family</li><li>Group Personal Accidental Insurance</li><li>Excellent Working Environment and Opportunity for Growth</li><li>Various Learning and Development Courses</li></ol><p> </p><p> </p><p> </p><p><strong>APPLICATION PROCESS</strong></p><ol><li>Applications must be submitted through the mentioned link on the page by clicking on “Apply” Button. </li><li>All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in <strong>English</strong>.</li><li>Mentioning <strong>three referees'</strong> details of your present supervisor and HR along with past employment supervisor in the CV.</li></ol><p> </p><p><strong>Note</strong>: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless. </p><p>If you have questions, you can visit our <a href="https://job.drc.ngo/support/frequently-asked-questions/">FAQ</a> page. </p><p>For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.</p><p> </p><p><strong>Gender Equality</strong>: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. </p><p> </p><p><strong>Equal Opportunities</strong>: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, </p><p>marital status, or other protected characteristics. </p><p> </p><p><strong>***FRAUD ALERT***</strong></p><p>It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment. </p><p>
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<p>Section/Unit: Program<br>Supervisor: Coordinator Country Technical Program Management<br>No. of Post: 1<br>Duty Station: Genina<br>Closing Date: 27 Sept 2026</p><h4>Background</h4><p>The Senior Mission Pharmacist provides overall leadership, technical oversight, and quality assurance for pharmaceutical services and medical supply chain management across the Sudan mission. The role ensures the safe, effective, and compliant procurement, storage, distribution, and use of medicines and medical supplies in line with national regulations, donor requirements, and International Medical Corps (IMC) standards. The senior mission pharmacist is to ensure that all medical supplies including pharmaceuticals, consumables, and equipment are made available to the appropriate IMC-supported facilities by coordinating with the different IMC departments – logistics, programs, and finance. This responsibility will entail knowledge in supply chain management and familiarity with the country’s pharmaceutical policies and regulations including importation regulations and IMC’s logistics policies and procedures. </p><p>The senior mission pharmacist is expected to lead a team of pharmacy officers, medical commodities officers, and pharmacists to ensure that appropriate materials are ordered at the highest quality and appropriate quantity needed for the implementation of IMC’s programs.</p><p>The senior mission pharmacist is responsible for the pharmaceutical chain management of the country's mission in consultation with her/his technical supervisor and in coordination with the logistics coordinator and his designates.</p><p>The senior mission Pharmacist also leads the design, implementation, and optimization of Pharmaceutical Information Management Systems (PIMS) to ensure accurate, real-time visibility of stock, consumption, and pipeline data across all levels of the operation.</p><h4>Duties and responsibilities</h4><p><strong>Representation:</strong></p><ul><li>Represents the pharmacy department in all pertinent meetings internally and externally within IMC</li><li>Communicates with other health partners, MOH representatives, and other pertinent agencies during bilateral or multilateral meetings when medical commodities are discussed at the national level</li></ul><p><strong>Proposal Development:</strong></p><ul><li>Contributes to the technical inputs and review of field inputs about medical commodities pertinent to the project design</li><li>Finalize the bill of quantities of medical commodities in accordance with the national drug and donor- approved formularies within the approved project scope and budget limitations</li><li>Lead outsourcing of additional medical commodities to augment donor-procured items to ensure comprehensive support according to project design.</li></ul><p><strong>Budget Management:</strong></p><ul><li>Coordinate the use of budget lines that are pertinent to medical commodities including shipping and customs clearance as appropriate.</li><li>Review and provide feedback on procurements raised against budget lines pertinent to medical commodities to relevant staff.</li><li>Ensures that expenditure of budget lines pertinent to his/her responsibility is spent in accordance to IMC and donor regulations and within the planned timeframe.</li></ul><p><strong>Quality Control:</strong></p><ul><li>Leads the health department in ensuring that all medical commodities which include pharmaceuticals, medical and laboratory equipment, and supplies are at par with globally accepted standards</li><li>Participates as the technical expert during vendor pre-qualification and vendor verification processes</li><li>Promotes the highest standards of supply chain management through the adherence to WHO standards in the acquisition, storage, delivery, distribution, and disposal of medical commodities</li></ul><p><strong>Supervision:</strong></p><ul><li>Responsible for the technical supervision of site pharmacy officers and medical commodity officers</li><li>Together with the health program manager through the pharmacy officer ensure that all IMC-supported facilities adhere to IMC’s stock management regulations as well as proper pharmaceutical supply chain management</li><li>Ensure that junior staff under his management adhere to compliance and quality assurance procedures</li></ul><p><strong>Reporting:</strong></p><ul><li>Ensures that pending stockouts, damaged medication, or any other irregularities observed about the use of pharmaceuticals and medical commodities are reported promptly to pertinent staff including his supervisor and the logistics coordinator</li><li>Counter-check any submitted monthly consolidated consumption and stock reports</li></ul><p><strong>Capacity Building:</strong></p><ul><li>Responsible for his/her own personal and professional development by regularly attending learning opportunities online or face-to-face</li><li>Responsible for planning and presenting capacity building among clinical and other IMC staff in proper pharmaceutical procedure, essential drug policy, and drug management.</li></ul><p><strong>Coordination:</strong></p><ul><li>Collaborate with other departments regularly to ensure smooth implementation and integration of services</li><li>Coordinate with the health program managers and pharmacy officers on site to ensure that appropriate pharmaceuticals and medical commodities are requested from WHO or for internal procurement</li><li>In consultation with his supervisor, consolidate country-wide procurement requests for bulk procurement of medical commodities, medical equipment and pharmaceutical items</li><li>Coordinate with relevant external counterparts such as WHO and UNFPA regarding smooth processing and hand-over of gifts-in-kind</li></ul><p><strong>Monitoring and Evaluation:</strong></p><ul><li>Coordinates with the MEAL department to ensure that appropriate data collection tools are regularly reviewed, updated, and disseminated</li><li>Ensures that all sites, through the pharmacy officers are maintaining updated tock inventories, record usage through consumption reports and provide feed back on near expiring medications, impending stockouts as well as slow moving medical commodities.</li></ul><p><strong>Pharmaceutical Information Management Systems (PIMS) Leadership</strong></p><ul><li>Serve as the mission focal point and technical lead for all PIMS platforms and tools.</li><li>Ensure standardization and consistent use of PIMS across all field sites and warehouses.</li><li>Oversee system configuration, user access, and data governance protocols.</li><li>Ensure timely and accurate data entry, validation, and reporting across all levels.</li><li>Analyze PIMS data to generate actionable insights for program and supply chain decision-making.</li><li>Develop dashboards and reporting tools to track: Stock levels and consumption trends, Stock-out risks and pipeline gaps and Expiry tracking and wastage rates</li><li>Train and mentor staff on PIMS use, data quality, and reporting standards.</li><li>Coordinate with HQ and IT teams to improve system functionality and integration.</li></ul><p><strong>Code of Conduct:</strong></p><p>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.</p><p>If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</p><p><strong>Safeguarding:</strong></p><p>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. </p><p><strong>Equal Opportunities:</strong> </p><p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p><p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, gender, age, disability or status as a veteran.</p><p>International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document. </p><p>Website for reporting misconduct<i>: </i><a href="http://www.internationalmedicalcorps.ethicspoint.com/">www.InternationalMedicalCorps.ethicspoint.com</a><i>. </i>Please do not submit your CV or application to this website, it will not be considered for review.</p><h4>Minimum Qualification, Skills and Experience Required</h4><ol><li>Qualified Pharmacist registered with Sudan Medical Council</li><li>With at least2 years of experience pharmacy management or equivalent</li><li>Familiar with the Sudan Minimum Service Package according to MOH</li><li>Knowledge and previous experience working with stock management. Experience with Medical supplies and Medicines preferred.</li><li>Ability to work under pressure and willing to be on call when the need arises</li><li>English writing, reading and writing skills essential.</li><li> Ability to work within a team</li></ol><p><strong>How to Apply:</strong></p><p>If you are interested and meeting needed minimum requirements highlighted in the advertisement JD details, please submit your applications, C.V, qualifications & experience certificates, national card, birth certificate, at <strong>IMC office Geneina and Sudan Job Website </strong>before <strong>Sept 27th, 2026.</strong> </p><p>International Medical Corps never asks job applicants for a fee, payment, or other monetary transactions. If you are asked for money in connection with this recruitment, please notify International Medical Corps at <strong>report@InternationalMedicalCorps.org.</strong></p>
<p>Vacancy No: 21<br>Section/Unit: Health<br>Grade Level: Grade 8<br>Supervisor: HealthPro Project Coordinator<br>No. of Post: 1<br>Duty Station: Tawila, North Darfur, with frequent travel to Kutum and Umbaro localities. A willingness to relocate within North Darfur upon request is required.<br>Duration: 12 months<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><p>GOAL has been operating in Sudan since 1984 and currently implements programs in the North Darfur and South Kordofan states. These programs focus on health, nutrition, food security and livelihoods (FSL), and water, sanitation, and hygiene (WASH). Recently, GOAL successfully completed a health systems strengthening project called HealthPro in North Darfur, specifically in the localities of Kutum, Umbaro, and Serf Umra. The follow-on project, HealthPro-2, commenced in February 2024 and is being implemented in North Darfur, South Kordofan, and White Nile states. Funded by the European Union (EU), the project aims to improve the health conditions of vulnerable populations affected by extreme poverty, food insecurity, and malnutrition in the target states. HealthPro-2 is being implemented in collaboration with the State Ministry of Health (SMOH), the National Health Insurance Fund (NHIF), and the National Medical Supplies Fund (NMSF) across these states. The implementation encompasses various activities at the state, locality, health facility, and community levels. These activities will include a range of health systems strengthening (HSS) and social accountability (SA) activities along the six World Health Organization (WHO) health system building blocks to improve the availability and quality of health services in 16 primary healthcare (PHC) facilities, as well as the referral linkages between the PHCs and the rural hospitals. Additionally, several HSS and SA interventions are carried out at the State and Locality Health Department (LHD) levels, including the strengthening of the governance of the decentralized health system in the target states and localities. Despite the ongoing war in Sudan posing several challenges, GOAL remains committed to delivering humanitarian and development interventions to communities in North Darfur, South Kordofan, and White Nile State. Consequently, GOAL is currently seeking a senior, competent, and dedicated HSS and SA Coordinator to lead the implementation of a wide range of HSS and SA activities in North Darfur State.</p><p> </p><p>The HSS/SA Coordinator will lead the implementation of the HealthPro-2 project strategy and its components related to health system counterparts and stakeholders, as well as community engagement, health promotion, and accountability. The coordinator will work closely with the SMOH, LHDs, NHIF, and NMSF, as well as national NGOs, Community Health Committees (CHCs), and other health system stakeholders in North Darfur, all of which are central to the overall project strategy. GOAL will coordinate this action closely, including monitoring the implementation of various agreements signed by these stakeholders and promoting each stakeholder to fulfil their role within the sustainable health system. The HSS and SA Coordinator will also lead the project actions to build and strengthen the communication and accountability linkages between communities and health system actors. They will also oversee community-based health promotion and livelihood activities implemented by GOAL and national NGO partners. In addition, the coordinator will support the implementation of other humanitarian projects, working in close coordination with the HealthPro Project Coordinator and North Darfur Area Programme Coordinator (APC). Reporting to the HealthPro Project Coordinator, the HSS and SA Coordinator will be responsible for managing the two HSS/SA Managers in Kutum and Umbaro and the DHIS-2/Project Support Manager, as well as the Programme budget for HealthPro-2 and other assigned grants, ensuring adherence to donor and GOAL compliance requirements and policies.</p><h4>Duties and responsibilities</h4><p><strong>Technical & Programme Management </strong></p><p> </p><p><strong>A. Health System Strengthening</strong></p><p> • Lead the implementation of the Health Systems Strengthening (HSS) interventions, ensuring that the planned HSS activities are executed, and maintaining close collaboration with the North Darfur HSS stakeholders, including the SMOH, NHIF, NMSF, and LHDs, all of which are critical counterparts in HealthPro-2 implementation. </p><p>• Take the lead in facilitating discussions regarding the implementation of the HealthPro-2 project. This includes regular communication with SMOH, LHDs, NHIF, NMSF, and other relevant counterparts to build consensus on implementation modalities, sign the necessary agreements, and effectively carry out and oversee HSS interventions at all levels.</p><p> • Monitor and ensure the implementation of the various agreements signed with project counterparts, especially with SMOH, NHIF, and NMSF to effectively implement the project strategy.</p><p> • Develop and monitor detailed implementation and procurement plans for all HSS activities, in collaboration with SMOH, NHIF, NMSF, LHDs, and other key project counterparts and stakeholders.</p><p> • Work closely with SMOH, NHIF, and NMSF to achieve the implementation of a uniform and sustainable model of health service delivery in the 4 target PHC facilities in North Darfur, including any construction/rehabilitation, staffing, the provision of medical equipment and furniture, and facilitating the implementation of the full package of primary health care services in each health facility.</p><p> • Work closely with the HealthPro-2 Construction Coordinator to define needs and support the oversight of all construction/rehabilitation of health facilities and LHD offices alongside SMOH, NHIF, LHDs, health facility management, and Community Health Committees (CHC), to ensure SMOH infrastructure and service delivery standards are met for all the targeted health facilities, including any construction/rehabilitation, staffing, equipment, furniture, training of health workers, as well as the expansion of primary health care services. </p><p>• Lead the implementation of interventions aimed at improving the referral linkages between PHC facilities and rural hospitals in each target locality. This involves ensuring the effective implementation of referral standard operating procedures (SOPs) and facilitating the provision of referral support for emergency obstetric care (EmOC) and Stabilization Center (SC) services.</p><p> • Work closely with the HealthPro-2 clinical mentor, SMOH, LHDs, and the health facility quality management teams to improve quality of PHC services in the target health facilities.</p><p> • Work closely with GOAL's humanitarian team, SMOH, and LHDs to strengthen the Outpatient Therapeutic Program (OTP) at the target PHC facilities and enhance the EmOC and SC services at the rural hospitals within the two target localities</p><p>. • Coordinate with the HealthPro-2 DHIS-2 and Database Managers in the implementation of the HealthPro-2 Health Information Systems (HIS) interventions, as well as in the development, implementation, and use of project databases.</p><p> • Work closely with GOAL's humanitarian team, SMOH, and LHDs of Kutum and Umbaro to ensure a timely response to public health emergencies in the targeted localities, including disease outbreaks.</p><p> • Together with project stakeholders and other project staff, ensure the monitoring and effective implementation of the project interventions at the state, locality, and community levels, including through periodic review meetings, joint supportive supervision and regular internal monitoring. </p><p>• Build and maintain effective, productive relationships with critical project counterparts and stakeholders including the SMOH, NHIF, NMSF, and LHDs as well as other state level stakeholders, to represent GOAL and HealthPro-2 in an effective and positive manner.</p><p> • Work closely with GOAL's humanitarian team to ensure a coordinated and coherent implementation of humanitarian and development initiatives within HealthPro-2 and other GOAL programs. </p><p> </p><p><strong>B. Social Accountability </strong></p><p>• Lead the implementation of the project strategy related to community engagement, health promotion, and accountability, including partnerships with national NGOs and Community Health Committees (CHCs), all of which are central to the overall project strategy. • Oversee the implementation of the community engagement, health promotion, community health committees and accountability interventions of the project ensuring the achievement of project deliverables and targets in a timely manner. </p><p>• Design and lead the implementation of strategies to strengthen communication and accountability linkages between targeted communities and health system actors, working closely with the SMOH, NHIF, NMSF, health facility managers, and CHCs.</p><p> • In coordination with the communities, LHDs, and PHC facilities, lead the process of establishing and registering community health committees in each of the four target PHC facilities.</p><p> • Coordinate effectively with local authorities, community leaders, CHCs, and other stakeholders to ensure effective community engagement and accountability.</p><p> • Work with SA managers to organize basic health and social accountability training for CHCs as well as facilitate the active participation of CHCs in locality coordination meetings and health facility monitoring. </p><p>• Work with NHIF, LHDs and the community to implement NHIF awareness creation and enrolment campaigns among communities in the catchment areas of the 4 target PHC facilities.</p><p> • Design and implement strategy for implementation of NHIF premium subsidies for vulnerable households in the target areas. </p><p>• In coordination with relevant sectors and health system stakeholders, plan the strategy and lead the initial community dialogues in new areas, share and explain project activities to target beneficiaries. </p><p> </p><p><strong>Team Management and Human Resources</strong></p><p> • Responsible for line management of HSS and SA Managers and for setting objectives and guidance for the HSS and SA teams in North Darfur. </p><p>• Oversee the management of relationship between GOAL and health facility and LHD staff.</p><p> • As part of the project management team, work closely, collaboratively and in coordination with all GOAL North Darfur staff and stakeholders to support the implementation of all project strategies and objectives at the state, locality, health facility and community levels. </p><p>• Ensure strict compliance with donor and GOAL’s policies, regulations, and internal controls. </p><p>• Support the GOAL HR staff in the recruitment of staff as needed to ensure a complete HealthPro-2 project team.</p><p> • Always maintain a professional and collaborative working style and represent GOAL in a positive way to stakeholders and partners. </p><p> </p><p><strong>Grant Management</strong></p><p> • Ensure that the HSS and SA components of the project budget are used efficiently and effectively for planned activities.</p><p> • Build and maintain awareness of all donor and GOAL regulations regarding budget and grant management, and, working with all project staff, ensure strict compliance and maintenance of required project documentation. </p><p>• Provide quality assurance over technical materials to ensure high quality, timely, responsive products that are in line with the SMOH policies.</p><p> • Guide the learning agenda for the project in collaboration with the GOAL MEAL team and document lessons learned from this project to modify project approaches and strategies, as well as disseminate findings to key stakeholders</p><p> • Identify obstacles and risks related to implementation in a timely manner and recommend strategies to overcome them to the HSS Coordinator. </p><p>• Communicate issues, risks, and challenges, as well as proposed solutions and mitigation measures, in a timely manner to the Project Coordinator.</p><p> • Ensure that the communication and visibility requirements of the donors and GOAL are fully implemented according to set policies.</p><p> • Participate and represent GOAL in various meetings and forums, including state and locality level coordination, strategic planning, learning and review meetings that are relevant to the HealthPro-2 project.</p><p> • Ensure donor visibility in all project activities and provide quality assurance over technical materials to ensure high quality, timely, responsive products that are in line with SMOH, GOAL, and donor guidelines. </p><p> </p><p><strong>Partnership </strong></p><p>• Work with the GOAL partnership team to identify and select national partners for implementing SBC interventions. </p><p>• Set clear objectives and relevant budget for project partners’ community health activities and ensure close coordination of partners’ activities with the other HealthPro-2 project interventions. </p><p>• Together with relevant project staff, monitor and oversee the work of national partners, including technical quality, timeliness of implementation, and compliance with donor and GOAL rules and policies. </p><p> </p><p><strong>Reporting</strong></p><p> • Prepare weekly, monthly, and quarterly progress reports using GOAL templates and keep the Project Coordinator informed and updated on all HSS and SA activities.</p><p> • Develop comprehensive and quality annual reports that adhere to the reporting guidelines set by the donors, for timely submission to the donor.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Requirements (Person Specification)</strong></p><p> </p><p> • Medical Doctor or Public Health officer with a master’s degree in public health or health policy or management</p><p> • At least 5 years of senior-level experience implementing and managing health programs, with an emphasis on health systems strengthening and humanitarian programming.</p><p> • Senior-level experience implementing and managing community health, community mobilization, accountability, and/or other relevant humanitarian or development programming. </p><p>• Training on health systems strengthening, health management, social accountability in health</p><p>• Demonstrated technical in depth understanding of the health policy environment and governance in Sudan</p><p> • Experience working in a conflict or post-conflict setting strongly preferred, with a willingness to live and travel within North Darfur State of Sudan.</p><p> • Experience building and maintaining partnerships with the Federal and State Ministry of Health (FMOH), SMOH, NHIF, NMSF and local and international NGOs and UN agencies. </p><p>• Experience organizing training, providing supportive supervision, mentoring, and other forms of health office or health facility support. </p><p>• Excellent leadership and adaptive management skills </p><p>• Excellent negotiation and inter-personal skills • Excellent written and oral communication skills in English and Arabic required.</p><p> • Enthusiastic with a vision and long-term commitment to the role, and ability to work long hours when required.</p><p> </p><p>Females are strongly encouraged to apply!</p><p>GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer. This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible</p>
<p>Vacancy No: 18<br>Section/Unit: Program<br>Grade Level: Grade 6 Step 1<br>Supervisor: Assistant Health Coordinator<br>No. of Post: 1<br>Duty Station: Kutum locality – North Darfur state<br>Duration: 12 months<br>Closing Date: 02 Sept 2026</p><h4>Background</h4><p><strong>GOAL’s mission </strong>is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. </p><p> </p><p>GOAL has been working in Sudan since 1985, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare, and education. GOAL implements a range of multi-sectoral development, resilience, recovery, and humanitarian responses programs by being sensitive to cross-cutting issues including gender, accountability, child protection, HIV/AIDS.</p><p> </p><p>GOAL is currently working directly in North Darfur and South Kordofan States, managed by GOAL offices in these states and in Port Sudan & Omdurman. The current GOAL programmes focus on four main sectors: Primary Health Care, Nutrition, Water Sanitation and Hygiene (WASH) and Food Security and Livelihoods (FSL).</p><p> </p><p><strong>General Description of the Role</strong></p><p>The Clinical Services Manager is responsible for providing leadership, technical guidance, and oversight to ensure the effective delivery of quality clinical and preventive health services across supported Primary Health Care Centers (PHCs). The Manager coordinates and supervises clinical operations, ensures compliance with national standards and donor requirements, strengthens referral systems, and supports health staff capacity development.<br>The role also involves coordination with local health authorities, partners, and community stakeholders to improve access, quality, and efficiency of integrated PHC and nutrition services.</p><p> </p><p><strong>Overall Objective of the Position</strong></p><p>To strengthen and ensure the provision of high-quality, accessible, and integrated clinical services at PHC level, contributing to improved health outcomes for vulnerable populations, especially children under five, pregnant and lactating women, and other at-risk groups.</p><h4>Duties and responsibilities</h4><p><strong>Clinical Service Planning and Coordination</strong></p><ul><li>Lead the planning and implementation of clinical service delivery across supported PHCs, ensuring integration of curative, preventive, and promotive health services.</li><li>Coordinate with Local Health Departments (LHDs), State Ministry of Health (SMoH), Community Health Committees (CHCs), and partners to align services with national primary health care standards.</li><li>Participate in health coordination and technical working group meetings at locality and state levels.</li><li>Facilitate collaboration between PHC clinical services and other sectors, including nutrition, WASH, protection, and community health.</li></ul><p> </p><p><strong>Quality Assurance and Service Delivery</strong></p><ul><li>Oversee the quality and performance of clinical services, including outpatient consultations, maternal and child health (MCH), reproductive health (RH), Expanded Program on Immunization (EPI), and disease surveillance.</li><li>Ensure adherence to national clinical protocols, guidelines, and infection prevention and control (IPC) standards.</li><li>Strengthen referral pathways between PHCs, stabilization centers, and higher-level facilities.</li><li>Supervise clinical teams and provide on-site technical guidance, case management reviews, and mentoring.</li><li>Support integration of nutrition services (CMAM, IYCF, NIPP) into routine PHC activities.</li></ul><p> </p><p><strong>Monitoring, Evaluation, and Reporting</strong></p><ul><li>Conduct regular monitoring visits to PHCs to evaluate service quality, data accuracy, and overall performance.</li><li>Review and analyze health information data (HMIS) to identify gaps, trends, and areas for improvement.</li><li>Ensure timely and accurate reporting of health indicators to the Health Coordinator, SMoH, and donors.</li><li>Document lessons learned, success stories, and best practices to inform continuous quality improvement.</li></ul><p> </p><p><strong>Supply Chain and Medical Logistics Management</strong></p><ul><li>Oversee forecasting, requisition, and distribution of essential medicines, medical supplies, and equipment.</li><li>Ensure proper stock management, recordkeeping, and rational use of medical commodities.</li><li>Coordinate with the Supply Chain and Warehouse Officers to ensure timely replenishment and accountability.</li><li>Supervise the safe disposal of expired or damaged medical items in compliance with national and donor procedures.</li></ul><p> </p><p><strong>Capacity Building and Staff Supervision</strong></p><ul><li>Lead capacity-building initiatives for clinicians, nurses, and allied health staff on key PHC components including (Nutrition, IMCI, RH, EPI, IPC, data management, etc.).</li><li>Conduct regular supportive supervision and on-the-job mentoring to strengthen clinical competencies.</li><li>Support development and implementation of training plans and clinical supervision tools in collaboration with SMoH and partners.</li></ul><p> </p><p><strong>Emergency Preparedness and Response</strong></p><ul><li>Support emergency health responses including disease outbreaks, new IDP arrivals, and other humanitarian crises.</li><li>Ensure health service continuity and compliance with emergency response protocols.</li><li>Coordinate with surveillance and outbreak response teams for early detection and containment.</li></ul><p> </p><p><strong>Other Duties</strong></p><ul><li>Represent the organization in relevant coordination forums and technical working groups.</li><li>Perform any other tasks assigned by her/his supervisor or the Health and Nutrition Coordinator or Area Manager to support program goals.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li><strong>Education:</strong> Bachelor’s degree in medicine, Nursing, Public Health, or another health-related field from a recognized institution. A Master’s degree in Public Health or Health Management is an asset.</li><li><strong>Experience:</strong> Minimum of 3 years of progressive experience managing PHC or clinical programs, preferably in humanitarian settings.</li><li><strong>Technical Skills:</strong> Strong knowledge of PHC service delivery, CMAM integration, RH, EPI, IPC, and data management systems.</li><li><strong>Donor Experience:</strong> Familiarity with ECHO, BHA, SHF, UNICEF, and WFP-supported projects is highly desirable.</li><li><strong>Computer Skills:</strong> Proficiency in MS Word, Excel, PowerPoint, and data reporting tools.</li><li><strong>Language:</strong> Excellent written and spoken English.</li><li><strong>Teamwork:</strong> Strong leadership, communication, and problem-solving skills; ability to work independently and in multidisciplinary teams.</li><li><strong>Workload Management:</strong> Ability to manage multiple priorities, meet deadlines, and perform effectively under pressure.</li></ul><p>Selected candidate must report physically to Kutum locallity to sign the employment contract and join the organization. </p><p> </p><p>Female candidates are strongly encouraged to apply</p><p>This job description is not incorporated in the employment contract. It is intended as a guide and should not be viewed as an inflexible specification as it may be varied from time to time in the light of strategic developments and following discussion with the post holder.</p><p> </p><p>GOAL has a Staff Code of Conduct, Safeguarding and Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty. </p><p> </p><p>Any candidate offered a job with GOAL will be expected to adhere to these policies and other GOAL and Donor policies. </p><p> </p><p>GOAL’s Conflict of Interest Policy applies to all recruitment processes. Staff will be required to declare Conflict of Interest during the process. </p>
<p>Vacancy No: 07<br>Section/Unit: Program<br>Supervisor: Field coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: One year<br>Closing Date: 10 Oct 2026</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Assessment, Planning & Capacity Building</strong></p><p>• Lead WASH assessments in all targeted schools and translate findings into phased, school-specific intervention plans.<br>• Develop master implementation plans, including Gantt charts, risk registers, and phased priorities.<br>• Establish water quality monitoring systems and ensure corrective actions for unsafe drinking water.<br>• Build technical capacity of engineers, contractors, and field teams on WinS standards, MHM, gen-der-sensitive design, and ESMP compliance.</p><p><strong>Objective 2: Technical Supervision & Quality Assurance</strong></p><p>• Review and approve all BOQs, technical designs, and specifications to ensure compliance with WFP, SELD, SPHERE, and WinS standards.<br>• Provide overall supervision of construction and rehabilitation works across all phases.<br>• Ensure quality control, contractor compliance, and technical resolution of field issues.<br>• Validate commissioning and WASH-readiness certification of schools before inclusion in school meals rollout.<br>• Oversee procurement planning, material quality, ESMP compliance, and infrastructure standards across all sites.</p><p><strong>Objective 3: Coordination & Government Liaison</strong></p><p>• Maintain strong coordination with SELD, district authorities, WFP, and other line departments.<br>• Lead processes for obtaining NOCs, approvals, and MoU facilitation were required.<br>• Represent SIF in technical working groups, coordination forums, and joint monitoring visits.<br>• Ensure strong engagement with SMCs, school leadership, and communities for ownership and sus-tainability.<br>• Ensure alignment with provincial Wins strategy and WFP School Meals standards.</p><p><strong>Objective 4: SBCC, MEAL & Behavior Change Integration</strong></p><p>• Integrate SBCC approaches into WASH programming to promote hygiene, sanitation, and safe food handling behaviors.<br>• Design and implement SBCC strategies for hygiene, sanitation, nutrition, and food safety.<br>• Develop IEC/BCC materials and behavior change communication tools.<br>• Conduct awareness sessions for students, teachers, cooks, parents, and school committees.<br>• Coordinate with MEAL teams to define indicators, validate data, and use evidence for programme improvement.<br>• Ensure inclusion of gender, disability, safeguarding, and protection considerations in alle Intervention.</p><p><strong>Objective 5: Documentation, Reporting & Handover</strong></p><p>• Ensure complete and auditable documentation of all WASH activities including designs, BOQs, ESMP logs, and completion records.<br>• Prepare master implementation plans, phased progress reports, and final programme reports.<br>• Conduct regular field reporting, including quality audits, contractor performance, and risk tracking.<br>• Lead formal handover of completed WASH facilities to SMCs and SELD with O&M training and doc-umentation.<br>• Ensure all reporting complies with WFP and SIF requirements<br> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p>• BE/BSc/B-Tech in Civil Engineering, Environmental Engineering, or Public Health Engineering; a master's degree in WASH, Environmental Health, Development or related field is preferred<br>• Minimum ten (5) years of progressive experience in WASH programme management, with at least two years in a technical lead or specialist role; prior experience managing school WASH, WinS programming, or WFP/UN-funded WASH projects is strongly preferred<br>• Strong understanding of hygiene behavior changes and community engagement.<br>• Deep knowledge of SPHERE Standards, WinS (WASH in Schools) guidelines, ESMP frameworks, and gender-sensitive and disability-inclusive WASH design; strong understanding of DRR, climate resilience, and O&M sustainability in institutional WASH programming<br>• Proven ability to produce high-quality technical reports, donor updates, BOQ reviews, and programme presentations; experience preparing WFP-format progress reports and phased completion reports is an asset<br>• Strong interpersonal, communication, and liaison skills; able to represent SIF credibly in technical coordination forums with WFP, SELD, and government counterparts at district and provincial levels<br>• Excellent written and verbal communication skills in English and Urdu; ability to translate complex technical findings into clear language for non-technical audiences including school communities, SMCs, and government officials<br>• Culturally sensitive, with strong interpersonal skills and the ability to work effectively with diverse school communities, government officials, and humanitarian partners in Sindh<br>• Demonstrated ability to manage a technical team, priorities competing demands, and drive results with minimal supervision in a complex, multi-stakeholder programme environment<br>• Skilled in managing relationships at all levels with tact and diplomacy; able to negotiate constructively with government counterparts, contractors, and WFP while maintaining SIF's programme commitments and accountability standards<br>• Strong team leadership qualities; motivated to work in field conditions across Karachi districts, committed to SIF's values of accountability, transparency, and community-centered programming, and able to maintain performance under pressure and in dynamic environments<br> </p>