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<ul><li><p>Prepare assets, liability, and capital account entries by compiling and analyzing account information.</p></li><li><p>Document financial transactions by entering account information.</p></li><li><p>Recommend financial actions by analyzing accounting options.</p></li><li><p>Summarize financial status by preparing balance sheets, profit and loss statements, and other financial reports.</p></li><li><p>Substantiate financial transactions by auditing documents.</p></li><li><p>Maintain accounting controls by preparing and recommending policies and procedures.</p></li><li><p>Reconcile financial discrepancies by collecting and analyzing account information.</p></li><li><p>Secure financial information by completing database backups and following internal controls.</p></li><li><p>Prepare payments by verifying documentation and requesting disbursements.</p></li><li><p>Answer accounting procedure questions by researching and interpreting accounting policies and regulations.</p></li><li><p>Ensure compliance with financial legal requirements by studying legislation and advising management on needed actions.</p></li><li><p>Prepare special financial reports by collecting, analyzing, and summarizing financial information and trends.</p></li><li><p>Maintain confidentiality of financial information and protect company operations.</p></li><li><p>Maintain professional and technical knowledge through continuous learning and professional development.</p></li><li><p>Contribute to team efforts and perform additional duties as required by management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Bachelor's degree in Commerce</p></li><li><p>&nbsp;0 to 6 years of experience (Fresh grads are welcome)</p></li><li><p>&nbsp;Strong knowledge of accounting principles and financial reporting</p></li><li><p>&nbsp;Advanced proficiency in Microsoft Excel</p></li><li><p>&nbsp;Excellent English skills</p></li></ul><p></p>

<p><strong>Job Description</strong></p><ul><li><p><strong>Paid Acquisition:</strong> Own paid acquisition end to end across Meta, Google, and TikTok for DE.CI, DOT, and MA.KE Spaces</p></li><li><p><strong>Campaign Management:</strong> Build, test, scale, and kill campaigns daily against CAC and ROAS targets set per product line</p></li><li><p><strong>Core Outcomes:</strong> Drive two outcomes: confirmed and delivered online orders, and qualified showroom footfall</p></li><li><p><strong>Attribution:</strong> Own attribution infrastructure — GA4, Meta CAPI, WhatsApp lead tracking, and showroom lead capture — so every sale is traceable to source</p></li><li><p><strong>Creative Iteration:</strong> Brief and iterate creative in cycles; work with our content resources to test new angles continuously</p></li><li><p><strong>Conversion Optimization:</strong> Optimise landing pages and product pages for conversion in coordination with the web team</p></li><li><p><strong>Reporting:</strong> Report weekly: spend, CAC, ROAS, blended performance, and showroom-attributed revenue</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements</strong></p><ul><li><p><strong>Experience:</strong> 4–6 years running paid social and search with direct P&amp;L accountability, not agency-side reporting</p></li><li><p><strong>Track Record:</strong> Proven track record scaling e-commerce or high-consideration retail accounts — furniture, appliances, or interiors is a plus</p></li><li><p><strong>Technical Skills:</strong> Deep hands-on with Meta Ads Manager and Google Ads; server-side tracking experience essential</p></li><li><p><strong>Analytical Skills:</strong> Strong analytical ability; you defend your numbers with data</p></li><li><p><strong>Languages:</strong> Fluent English and Arabic</p></li></ul><p></p>

<p><strong>About </strong><strong>DE.CI</strong> DE.CI is a premium furniture manufacturer and retailer with showrooms in Maadi and Heliopolis, our own production facility, and two brands: DE.CI for residential and DOT, and MA.KE Spaces for office and commercial interiors. We are expanding into the contract and fit-out segment and are looking for someone to own that pipeline.<br><strong>Job Description</strong></p><ul><li><p><strong>Pipeline Ownership:</strong> Build and own the project pipeline: corporate offices, co-working operators, developers, hospitality, and fit-out contractors</p></li><li><p><strong>Lead Generation:</strong> Source your own leads through direct outreach, site intelligence, and your existing network — this role is not built on inbound</p></li><li><p><strong>Industry Relationships:</strong> Develop relationships with architects, interior designers, and consultants to get DE.CI and MA.KE specified early, before tender stage</p></li><li><p><strong>Tender &amp; BOQ Management:</strong> Manage tenders end to end: BOQs, technical submittals, sample requests, and commercial proposals</p></li><li><p><strong>Factory Alignment:</strong> Coordinate with the factory on lead times, custom specifications, and feasibility before committing to a client</p></li><li><p><strong>Deal Ownership:</strong> Own the deal from first meeting through signed PO, delivery handover, and collection</p></li><li><p><strong>Reporting:</strong> Maintain accurate pipeline reporting and quarterly forecasts</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements</strong></p><ul><li><p><strong>Experience:</strong> 4–7 years in B2B project sales — furniture, fit-out, building materials, or interior contracting strongly preferred</p></li><li><p><strong>Industry Network:</strong> A live network among contractors, consultants, or corporate real estate decision-makers</p></li><li><p><strong>Technical Skills:</strong> Comfortable reading BOQs, drawings, and technical specifications</p></li><li><p><strong>Languages &amp; Communication:</strong> Fluent English and Arabic; strong written proposal skills</p></li><li><p><strong>Mobility:</strong> Valid driving licence and own car</p></li><li><p><strong>Working Style:</strong> Self-directed. You will be given a target and the freedom to hit it your own way</p></li></ul><p></p>

<ul><li><p>Review and follow up on existing maintenance contracts <strong>(annual contracts)</strong> and maintain strong relationships with current customers.</p></li><li><p>Contact customers regularly to assess their satisfaction with the provided services and identify any concerns or complaints.</p></li><li><p>Follow up on customer complaints with the relevant departments and ensure issues are fully resolved and closed.</p></li><li><p>Contact customers ahead of maintenance contract renewal dates, address outstanding concerns, and ensure a smooth renewal process.</p></li><li><p>Maintain an updated database of maintenance customers, including site details, contact information, number of elevators, site representatives, contract value, renewal dates, and customer complaints.</p></li><li><p>Track maintenance operations approaching the end of their warranty period and follow up with customers to secure maintenance contracts before warranty expiration.</p></li><li><p>Coordinate with the Maintenance Department on technical matters when required.</p></li><li><p>Follow up with the relevant internal teams on contractual and financial matters to ensure all requirements are completed.</p></li><li><p>Maintain accurate records and provide regular updates on customer status, contract renewals, complaints, quotations, and follow-up activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, or a related field.</p></li><li><p>2-5 years of experience in <strong>contracts, customer service, sales coordination, account management, or a similar customer-facing role</strong>.</p></li><li><p>Males Only</p></li><li><p>Strong follow-up and coordination skills.</p></li><li><p>Good communication and negotiation skills.</p></li><li><p>Ability to manage multiple customers, contracts, and follow-ups simultaneously.</p></li><li><p>Strong attention to detail and organizational skills.</p></li><li><p>Good command of English.</p></li><li><p>Proficiency in MS Office, particularly Excel.</p></li></ul><p></p><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience handling <strong>service or maintenance contracts</strong> is a plus.</p></li><li><p>Experience dealing with customers, contractors, or service providers.</p></li><li><p>Candidates with a <strong>sales background and solid contract-handling/follow-up experience</strong> are also welcome to apply.</p></li></ul><p></p>

<p>Office-Based Opportunity – UK Company </p><p></p><p>A UK-based company is looking to hire motivated individuals to join our growing team in Cairo.</p><p></p><p>Office-Based Position</p><p></p><p>Working Hours</p><p>Monday – Friday</p><p>11:00am – 8:00pm (Egypt Time)</p><p>9:00am – 6:00pm (UK Time)</p><p></p><p>Salary</p><p>15,000 EGP per month</p><p></p><p>* Performance bonuses</p><p>* Career progression opportunities</p><p>Your Responsibilities</p><p>* Speaking with healthcare professionals across the UK</p><p>* Building relationships with candidates and clients</p><p>* Arranging interviews and placements</p><p>* Managing candidate applications</p><p>* Working closely with a supportive and experienced team</p><p></p><p></p><p>Only shortlisted candidates will be contacted.</p><p><strong>Requirements</strong></p><p>Requirements</p><p>✅ Fluent English (B2+ or above)</p><p>✅ Good communication skills</p><p>✅ Basic computer skills</p><p>✅ Positive attitude and willingness to learn</p><p></p><p>Preferred (Not Essential)</p><p>⭐ Recruitment, sales or customer service experience</p><p>⭐ Experience working with UK companies</p><p>⭐ Neutral or British accent</p><p></p><p>No experience?</p><p>Full training will be provided to the right candidate.</p><p></p>

<ul><li><p>Oversee the <strong>overall operation and management of the steel factory</strong>.</p></li><li><p>Ensure production plans are executed according to approved <strong>schedules, production targets, and quality standards</strong>.</p></li><li><p>Manage the factory’s <strong>technical and workforce resources</strong> and continuously improve operational efficiency.</p></li><li><p>Plan, organize, and monitor production activities to achieve required <strong>productivity, quality, and delivery targets</strong>.</p></li><li><p>Monitor <strong>preventive maintenance programs</strong> and ensure the continuous improvement and reliability of machinery and equipment.</p></li><li><p>Implement and maintain <strong>occupational health and safety standards</strong> throughout the factory.</p></li><li><p>Ensure compliance with established <strong>operating procedures, quality requirements, and safety regulations</strong>.</p></li><li><p>Monitor factory performance and identify opportunities for <strong>process improvement and operational efficiency</strong>.</p></li><li><p>Prepare regular <strong>operational and performance reports</strong> for senior management and monitor key performance indicators (KPIs).</p></li><li><p>Lead, motivate, and develop factory teams to achieve production and operational objectives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Oversee the <strong>overall operation and management of the steel factory</strong>.</p></li><li><p>Ensure production plans are executed according to approved <strong>schedules, production targets, and quality standards</strong>.</p></li><li><p>Manage the factory’s <strong>technical and workforce resources</strong> and continuously improve operational efficiency.</p></li><li><p>Plan, organize, and monitor production activities to achieve required <strong>productivity, quality, and delivery targets</strong>.</p></li><li><p>Monitor <strong>preventive maintenance programs</strong> and ensure the continuous improvement and reliability of machinery and equipment.</p></li><li><p>Implement and maintain <strong>occupational health and safety standards</strong> throughout the factory.</p></li><li><p>Ensure compliance with established <strong>operating procedures, quality requirements, and safety regulations</strong>.</p></li><li><p>Monitor factory performance and identify opportunities for <strong>process improvement and operational efficiency</strong>.</p></li><li><p>Prepare regular <strong>operational and performance reports</strong> for senior management and monitor key performance indicators (KPIs).</p></li><li><p>Lead, motivate, and develop factory teams to achieve production and operational objectives.</p></li></ul><h3><strong>Qualifications &amp; Requirements</strong></h3><ul><li><p>Minimum <strong>5 years of proven experience</strong> in managing <strong>steel factories, steel manufacturing facilities, or metal structure plants</strong>.</p></li><li><p>Previous experience with <strong>major companies or large-scale industrial operations</strong> is highly preferred.</p></li><li><p>Experience in <strong>shipyards, shipbuilding companies, or marine steel structures</strong> is a strong advantage.</p></li><li><p>Strong ability to manage large teams and achieve <strong>production and quality targets</strong>.</p></li><li><p>Solid experience in <strong>production planning, operations management, quality control, and performance improvement</strong>.</p></li><li><p>Good knowledge of <strong>occupational health and safety requirements</strong> within industrial and manufacturing environments.</p></li><li><p>Strong <strong>leadership, organizational, decision-making, and problem-solving skills</strong>.</p></li><li><p>Ability to work under pressure and manage multiple operational priorities.</p></li><li><p>Strong communication and reporting skills.</p></li></ul><h3><strong>Ideal Candidate</strong></h3><p>The ideal candidate will be a strong industrial leader with hands-on experience managing steel manufacturing operations, capable of controlling <strong>production, quality, manpower, maintenance, safety, and overall factory performance</strong> while achieving the company’s operational targets.</p><p></p>

<h1>Female Sales Associate – Retail</h1><p><strong>Go Native</strong> is hiring <strong>Female Sales Associates</strong> to join our retail team!</p><p>Work Locations</p><ul><li><p>Cairo Festival City</p></li><li><p>District 5</p></li></ul><h3>Job Responsibilities</h3><ul><li><p>Welcome and assist customers in a professional and friendly manner.</p></li><li><p>Understand customers' needs and recommend suitable products.</p></li><li><p>Achieve monthly sales targets and contribute to store performance.</p></li><li><p>Handle POS transactions and different payment methods accurately.</p></li><li><p>Maintain the store's appearance and ensure products are properly displayed.</p></li><li><p>Support stock replenishment and maintain an organized sales area.</p></li><li><p>Provide an excellent customer experience throughout the sales process.</p></li></ul><h3>What We Offer</h3><ul><li><p><strong>Basic Salary</strong></p></li><li><p><strong>Commission – paid in addition to the basic salary</strong></p></li><li><p><strong>Performance Bonus – paid in addition to the basic salary</strong></p></li><li><p><strong>Transportation Allowance – compensated in cash and paid in addition to the basic salary</strong></p></li><li><p><strong>Social Insurance</strong></p></li><li><p><strong>Private Medical Insurance</strong></p></li><li><p>Career growth and development opportunities</p></li><li><p>Supportive and professional working environment</p></li></ul><p>If you are passionate about <strong>sales, fashion, and customer service</strong> and looking to grow your career in retail, we'd love to hear from you!</p><p><strong>Join Go Native and grow with us!</strong></p><p><strong>Requirements</strong></p><p></p><h3>✅ Requirements</h3><ul><li><p>Female candidates.</p></li><li><p>Previous experience in <strong>retail or sales</strong> is preferred.</p></li><li><p>Good communication and customer service skills.</p></li><li><p>Presentable and customer-oriented.</p></li><li><p>Ability to work as part of a team.</p></li><li><p>Ability to work under pressure and achieve sales targets.</p></li></ul><p></p>

<p><strong>Water Treatment Service Engineer</strong></p><p>Due to our expansion, Pure Water Resources, an authorized agent for Nalco Water (an Ecolab company), is looking for a motivated <strong>Service Engineer</strong> to join our team.</p><p><strong>Job Requirements</strong></p><ul><li><p>Bachelor of Science (B.Sc.), Chemistry major.</p></li><li><p>Fresh graduates are welcome to apply; no previous experience is required.</p></li><li><p>Completed military service.</p></li><li><p>Cairo or Giza resident.</p></li><li><p>Males only, due to the nature of the fieldwork.</p></li><li><p>A valid driving license is preferred.</p></li><li><p>Dynamic, motivated, and eager to learn.</p></li><li><p>Excellent communication and interpersonal skills.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Excellent learning and career-development opportunities.</p></li><li><p>Fixed salary.</p></li><li><p>Commission and allowances.</p></li><li><p>Social insurance.</p></li><li><p>Medical insurance.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p>

<ul><li><p>Lead and manage the <strong>sales team</strong> to achieve and exceed the company’s sales targets.</p></li><li><p>Develop and expand the company’s <strong>customer base and market share</strong>.</p></li><li><p>Prepare and implement <strong>sales strategies, budgets, forecasts, and periodic sales plans</strong>.</p></li><li><p>Identify and pursue new business opportunities within the <strong>steel, construction, and industrial sectors</strong>.</p></li><li><p>Manage relationships with <strong>major clients, contractors, consultants, and key decision-makers</strong>.</p></li><li><p>Follow up on major projects and lead negotiations for <strong>commercial contracts and agreements</strong>.</p></li><li><p>Monitor market developments, competitors, pricing, and emerging <strong>steel industry trends</strong>.</p></li><li><p>Prepare regular <strong>sales performance reports and market analysis</strong> for senior management.</p></li><li><p>Coordinate closely with other departments to ensure smooth execution, timely delivery, and <strong>high customer satisfaction</strong>.</p></li><li><p>Develop, motivate, and continuously improve the performance of the sales team.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum <strong>5 years of experience</strong> in sales management within the <strong>steel, iron, or metal products industry</strong>.</p></li><li><p>Proven experience with <strong>major companies operating in the steel or heavy industries</strong>.</p></li><li><p>Demonstrated track record of <strong>achieving sales targets and growing revenue and market share</strong>.</p></li><li><p>Strong ability to develop and implement <strong>sales strategies and business development plans</strong>.</p></li><li><p>Proven experience in <strong>leading, developing, and motivating sales teams</strong>.</p></li><li><p>Excellent <strong>negotiation, communication, and relationship-management skills</strong>.</p></li><li><p>Strong ability to build and maintain relationships with <strong>major clients, contractors, and consultants</strong>.</p></li><li><p>Good knowledge of the <strong>steel market, competitors, pricing dynamics, and market trends</strong>.</p></li><li><p>Strong analytical, commercial, and decision-making skills.</p></li></ul><p></p><h3><strong>Ideal Candidate</strong></h3><p>We are looking for a commercially strong sales leader with solid experience in the <strong>steel and heavy industry sector</strong>, capable of developing major accounts, securing large projects and contracts, expanding the customer base, and consistently delivering ambitious sales targets.</p><p></p>

<p><strong>1 &nbsp;Operations Management</strong></p><p>▪ Oversee all day-to-day branch operations ensuring smooth and efficient service delivery.</p><p>▪ Manage appointment scheduling, room utilization, and staff allocation to maximize capacity.</p><p>▪ Enforce all standard operating procedures (SOPs), hygiene protocols, and health &amp; safety standards.</p><p>▪ Conduct regular branch audits and implement corrective actions when needed.</p><p>▪ Manage inventory of products and supplies; coordinate with suppliers and control wastage.</p><p><strong>2 &nbsp;Team Leadership &amp; HR</strong></p><p>▪ Recruit, onboard, train, and develop all branch staff.</p><p>▪ Build a motivated, service-oriented team through coaching, feedback, and performance reviews.</p><p>▪ Set individual and team targets; monitor performance against KPIs on a regular basis.</p><p>▪ Handle scheduling, attendance, leaves, and conflict resolution.</p><p>▪ Identify skill gaps and coordinate training programs to elevate service quality.</p><p><strong>3 Revenue &amp; Financial Performance</strong></p><p>▪ Drive branch revenue through service excellence, upselling, and package sales.</p><p>▪ Monitor daily, weekly, and monthly revenue performance vs. targets.</p><p>▪ Manage operating costs including staff hours, product usage, and overhead expenses.</p><p>▪ Analyze P&amp;L reports and implement strategies to improve profitability.</p><p>▪ Oversee cash management, POS reconciliation, and financial reporting.</p><p><strong>4 &nbsp;Client Experience</strong></p><p>▪ Ensure every client receives a premium, personalized experience from arrival to departure.</p><p>▪ Handle client complaints and escalations with professionalism and urgency.</p><p>▪ Implement feedback mechanisms (surveys, reviews) and act on insights.</p><p>▪ Build lasting client relationships to drive retention and word-of-mouth referrals.</p><p>▪ Monitor and respond to online reviews across all platforms (Google, social media).</p><p><strong>5 &nbsp;Marketing &amp; Retail Support</strong></p><p>▪ Coordinate with the marketing team to execute local campaigns, promotions, and events.</p><p>▪ Drive retail product sales within the branch; train staff on consultative selling techniques.</p><p>▪ Manage branch social media presence and client communication where applicable.</p><p>▪ Monitor competitor activity and provide market intelligence to management.</p><p><strong>6 &nbsp;Reporting &amp; Compliance</strong></p><p>▪ Prepare and submit regular performance reports to senior management.</p><p>▪ Ensure full compliance with labor laws, licensing requirements, and brand standards.</p><p>▪ Maintain accurate client records, treatment notes, and consent forms.</p><p>▪ Support internal audits and inspections as required.</p><p>&nbsp;</p><p><strong>Requirements</strong></p><p><strong>Education &amp; Experience</strong></p><p>▪ Bachelor's degree in Business Administration, Hospitality, or a related field (preferred).</p><p>▪ Minimum 3–5 years of experience in beauty, wellness, or hospitality, with at least 2 years in a supervisory or management role.</p><p>▪ Proven track record in achieving revenue targets and managing operational teams.</p><p><strong>Skills &amp; Competencies</strong></p><p>▪ Strong leadership, coaching, and people management skills.</p><p>▪ Excellent customer service and relationship management abilities.</p><p>▪ Financial acumen able to read and act on P&amp;L and revenue reports.</p><p>▪ Proficient in salon/spa management software (e.g., Fresha, Mindbody, Vagaro).</p><p>▪ Strong organizational and problem-solving skills.</p><p>▪ Excellent communication skills in Arabic and English.</p><p>▪ Professional appearance consistent with brand standards.</p><p>&nbsp;</p>

<p><strong>Unleash Your Creativity: Content & Media Creator Internship!</strong></p><p>Are you a budding creative eager to dive into the dynamic world of marketing and media? Do you have a passion for crafting compelling stories and captivating visuals? We are seeking a highly motivated and imaginative <strong>Content & Media Creator Intern</strong> to join our vibrant team in Giza, Egypt. This is an incredible opportunity for an entry-level professional to gain hands-on experience, develop their skills, and make a tangible impact from day one!</p><p><strong>What You'll Be Doing: Igniting Our Brand Presence</strong></p><ul><li><strong>Craft Engaging Content:</strong> Develop and produce a wide array of engaging content, including written posts, stunning graphics, and dynamic video content for various digital platforms.</li><li><strong>Master Social Media:</strong> Manage and grow our social media presence, scheduling posts, interacting with our audience, and staying ahead of trends.</li><li><strong>Innovate and Create:</strong> Brainstorm and execute creative campaigns that resonate with our target audience and elevate our brand message.</li><li><strong>Collaborate & Learn:</strong> Work closely with our marketing team, contributing fresh ideas and learning best practices in digital marketing and content strategy.</li><li><strong>Analyze & Optimize:</strong> Assist in tracking content performance, providing insights, and suggesting improvements to maximize reach and engagement.</li></ul><p><strong>Your Growth Journey Awaits:</strong></p><p>This internship is designed to be a launchpad for your career. You'll receive mentorship from experienced professionals, gain exposure to cutting-edge marketing strategies, and have the chance to lead exciting projects. We believe in nurturing talent and providing a supportive environment where you can truly thrive and develop a robust portfolio.</p><p><strong>Our Team & Culture: Inspire and Be Inspired</strong></p><p>Join a passionate and collaborative team that values creativity, innovation, and a can-do attitude. We foster a culture of open communication, continuous learning, and mutual respect. You'll be part of a group that celebrates successes and supports each other through challenges, all while making a significant impact on our brand's story.</p><p><strong>Make Your Mark: The Impact You'll Have</strong></p><p>As our Content & Media Creator Intern, you will be instrumental in shaping our brand's voice and visual identity across digital channels. Your work will directly contribute to increasing brand awareness, engaging our audience, and driving meaningful connections. This is your chance to turn your creative ideas into real-world results!</p><p><strong>Requirements</strong></p><ul><li><strong>A Passion for Storytelling:</strong> A keen interest in Marketing, Social Media, and the power of compelling Content Creation.</li><li><strong>Visual & Verbal Acumen:</strong> Demonstrated ability or strong desire to produce high-quality Video Content and engaging written material.</li><li><strong>Digital Savvy:</strong> Familiarity with digital marketing concepts and social media platforms.</li><li><strong>Creative Software Skills:</strong> Basic understanding or willingness to learn graphic design tools (e.g., Adobe Creative Suite).</li><li><strong>Communication Excellence:</strong> Strong verbal and written communication skills with an eye for detail.</li><li><strong>Growth Mindset:</strong> Eager to learn, take initiative, and adapt in a fast-paced environment.</li><li><strong>Educational Background:</strong> Currently pursuing or recently completed a degree in Marketing, Communications, Multimedia, or a related field.</li><li><strong>Experience:</strong> 0-1 years of relevant experience, internships, or personal projects showcasing your creative skills.</li><li><strong>Career Level:</strong> This is an exciting Entry Level opportunity designed for emerging talent.</li><li><strong>Work Arrangement:</strong> Ability to work On-site in Giza, Egypt.</li></ul>

<p>We are hiring <strong>B1+ English speakers </strong>to be a customer Care representatives responsible for handling customers through different channels<strong>.</strong></p><p><br><strong>Job Benefits:</strong></p><ul><li><p>Salary NET 14,500 (12,000+ 2,500KPIs)</p></li><li><p>Paid training</p></li><li><p>Free VPN line</p></li><li><p>Annual salary increase</p></li><li><p>Social and medical insurance (from day 1)</p></li><li><p>Chance for promoted after 6 months</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements:</strong></p><ul><li><p>Excellent in English (B1+)</p></li><li><p>University Grades</p></li><li><p>Experience in Customer-Facing roles is a <strong>Plus</strong></p></li></ul><p></p><p><strong>Location</strong>: Maadi (no transportation provided)</p><p></p>

<div><strong >Role Purpose</strong></div><div><font face="verdana">As a Tracing Advisor, your primary objective is to provide elite-level tracking and investigation services to our global network and valued customers. You will serve as a dedicated problem-solver, conducting deep-dive investigations into shipment incidents to ensure service recovery and maintain the high-performance standards that define DHL Express.</font></div><div><font face="verdana"><br></font></div><div><font face="verdana"><strong>Key Responsibilities</strong></font></div><div><ul><li><font face="verdana"><strong>Comprehensive Shipment Investigation:</strong> Perform end-to-end tracing services for undelivered, misrouted, delayed, lost, or damaged shipments.</font></li><li><font face="verdana"><strong>Customer Advocacy: </strong>Deliver best-in-class service by fulfilling unique customer needs and providing tailored solutions to complex logistics issues.</font></li><li><font face="verdana"><strong>Professional Inquiry Handling: </strong>Manage all trace enquiries with precision, adhering strictly to global service standards and organizational processes.</font></li><li><font face="verdana"><strong>Information Expert:</strong> Respond accurately to customer queries regarding pricing, international customs requirements, and shipment status.</font></li><li><font face="verdana"><strong>Service Recovery:</strong> Liaise cross-functionally with Operations and other departments to facilitate rapid service recovery and shipment resolution.</font></li><li><font face="verdana"><strong>Conflict Resolution: </strong>Confidently handle customer complaints, maintaining professional composure while taking decisive action to resolve issues to full satisfaction.</font></li><li><font face="verdana"><strong>Operational Support:</strong> Support Frontline teams by managing overflow calls and assisting with import requests to ensure seamless service continuity.</font></li><li><font face="verdana"><strong>Quality Assurance:</strong> Manage and monitor customer satisfaction surveys to gauge service impact and identify areas for improvement.</font></li><li><font face="verdana"><strong>Process Compliance:</strong> Adhere to all departmental manuals and procedures while exercising necessary flexibility to resolve unique trace cases.</font></li><li><font face="verdana"><strong>Continuous Improvement:</strong> Proactively highlight procedural or technological areas for enhancement to improve the overall customer experience.</font></li></ul></div><div><font face="verdana"><br></font></div><div><font face="verdana"><strong>Qualifications, Experience, and Competencies</strong></font></div><div><ul><li><font face="verdana"><strong>University Graduate</strong> (Required).</font></li><li><font face="verdana"><strong>English Language Proficiency: </strong>Excellent spoken and written English skills are mandatory.</font></li><li><font face="verdana"><strong>Industry Experience: </strong>0–2 years of experience in a Customer Contact Center or Telesales environment within a service industry.</font></li><li><font face="verdana"><strong>Communication Excellence:</strong> Demonstrated ability to provide clear, concise, and timely information to both internal and external stakeholders.</font></li><li><font face="verdana"><strong>Conflict Resolution:</strong> Strong ability to remain calm, objective, and controlled when responding to urgent or demanding situations.</font></li><li><font face="verdana"><strong>Technical Proficiency: </strong>Skilled in using telephone systems and order booking platforms.</font></li><li><font face="verdana"><strong>Analytical Thinking:</strong> Capable of breaking down complex problems into component parts to reach accurate conclusions.</font></li><li><font face="verdana"><strong>Planning & Organization: </strong>Highly structured with the ability to schedule time effectively and use efficient work tools to meet targets.</font></li><li><font face="verdana"><strong>Decision Making:</strong> Proven ability to make timely choices based on sound judgment, even under conditions of uncertainty.</font></li><li><font face="verdana"><strong>Results Orientation:</strong> A self-starter who consistently overcomes obstacles to achieve measurable goals aligned with business objectives.</font></li><li><font face="verdana"><strong>Collaborative Teamwork:</strong> Works cooperatively with colleagues to achieve group targets and actively offers support to the wider team.</font></li></ul></div><div><font face="verdana"><br></font></div><div><font face="verdana"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</font></div><div><font face="verdana"><br></font></div><div><font face="verdana">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</font></div><div><font face="verdana">✨ We ????????????????</font></div><div><font face="verdana">✨ We ???????????????? ????????????????????????????????<br></font></div>

<p data-path-to-node="4"><strong data-path-to-node="5" data-index-in-node="0">Role Purpose:</strong> Responsible for managing the day-to-day operations of the Customer Service Gateway Team to ensure all regional and global operations and customer service standards are consistently achieved. This role focuses on proactively acquiring accurate information from customers to expedite customs clearance formalities, resolving complex clearance issues, and ensuring a seamless stakeholder experience.</p><p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0"><br></strong></p><p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">Key Responsibilities:</strong></p><ul data-path-to-node="7"><li><p data-path-to-node="7,0,0">Deliver exceptional customer service, ensuring all telephone and email inquiries are addressed promptly and within established service level standards.</p></li><li><p data-path-to-node="7,1,0">Collaborate extensively with customers and internal station teams to resolve customs clearance issues efficiently.</p></li><li><p data-path-to-node="7,2,0">Proactively acquire and verify critical shipment information from customers to expedite clearance formalities.</p></li><li><p data-path-to-node="7,3,0">Maintain regular, proactive communication with internal and external stakeholders regarding the status of held shipments.</p></li><li><p data-path-to-node="7,4,0">Address specific customer disputes and provide expert advice on technical customs and clearance issues.</p></li><li><p data-path-to-node="7,5,0">Liaise effectively with customs officials to clarify duties payable, resolve disputes, and manage problem shipments.</p></li><li><p data-path-to-node="7,6,0">Extract and analyze data from internal clearance systems (e.g., DCC, DCE, CIA, GIA, GEMA) to inform customers of shipment arrival and pre-clearance status.</p></li><li><p data-path-to-node="7,7,0">Verify that all shipments possess a Bill of Entry and accurate notification of charges prior to delivery dispatch.</p></li><li><p data-path-to-node="7,8,0">Coordinate the retrieval of original paperwork from the warehouse to ensure timely and compliant clearance processes.</p></li><li><p data-path-to-node="7,9,0">Manage administrative processes by scanning paperwork, updating manual system comments, and inputting checkpoints to maintain network visibility and compliance.</p></li><li><p data-path-to-node="7,10,0">Maintain accurate and up-to-date customer databases to capture shipment statuses and retain vital data.</p></li><li><p data-path-to-node="7,11,0">Monitor operational performance to ensure all Key Performance Indicators (KPIs) are met, reporting outcomes and action plans to management.</p></li></ul><p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0"><br></strong></p><p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">Qualifications, Experience and Competencies:</strong></p><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">University Graduate.</p></li><li><p data-path-to-node="9,1,0">Advanced to fluent proficiency in both written and spoken English.</p></li><li><p data-path-to-node="9,2,0">Proven professional experience in Customer Service, Logistics, or Customs Clearance.</p></li><li><p data-path-to-node="9,3,0">Strong technical proficiency in utilizing clearance and logistics tracking systems (e.g., DCC, DCE, CIA, GIA, GEMA).</p></li><li><p data-path-to-node="9,4,0">Exceptional interpersonal skills with a demonstrated ability to build and maintain relationships with diverse stakeholders, including customs officials.</p></li><li><p data-path-to-node="9,5,0">High stress tolerance with a consistent passion for delivering outstanding customer delight in a fast-paced environment.</p></li><li><p data-path-to-node="9,6,0">Excellent verbal and written communication skills.</p></li><li><p data-path-to-node="9,7,0">Meticulous attention to detail and accuracy in data management and compliance administration.</p></li><li><p data-path-to-node="9,8,0">Demonstrated problem-solving abilities, specifically in resolving disputes and expediting complex operational processes.</p></li><li><p data-path-to-node="9,9,0">A collaborative team player who works cooperatively to achieve collective operational targets.</p></li></ul><p data-path-to-node="10"><br></p><p data-path-to-node="10"><strong>Equal Treatment Clause:</strong> We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="10"><br></p><p data-path-to-node="11">✨ We ???????????????????????????? ???????????? ???????????????????????????????????????? </p><p data-path-to-node="11">✨ We ???????????????? </p><p data-path-to-node="11">✨ We ???????????????? ????????????????????????????????<br></p>

<div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 970px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="descriptionExt-container" class="block__field--wide-rich-text"><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="descriptionExt-value" ><h4 ><strong >Location: </strong></h4><p >Rotational in East Cairo (e.g., Nasr City, Heliopolis, New Cairo, Rehab, Madinaty, 10th of Ramadan and Maadi)</p><h4 ><strong ><br></strong></h4><h4 ><strong >Role Purpose:</strong></h4><p >Achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.<br>Ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers.</p><p ><br></p><h4 ><strong >Key Activities:</strong></h4><ul ><li >Represent DHL professionally and respond to customer needs in a courteous manner.</li><li >Build and maintain strong relationships with customers.</li><li >Work proactively to support teamwork, shuttle operations, and overall performance.</li><li >Deliver fast and professional service, recognizing the urgent nature of express shipments.</li><li >Follow DHL procedures, ISO standards, and safe working practices.</li><li >Maintain solid knowledge of DHL network, products, and services to provide accurate information.</li><li >Report recurring issues promptly for corrective action.</li><li >Accurately process shipments and ensure correct data entry for flawless airwaybills.</li><li >Promote and sell DHL’s value-added services and contribute to the Sales Lead program.</li><li >Suggest improvements to processes, systems, and services to enhance customer experience.</li><li >Work both independently and with the team to achieve goals and foster team spirit.</li><li >Ensure shipments, documents, and invoices are completed and recorded by end of shift.</li><li >Manage supplies, track cash sales, and submit daily cash summaries to Accounts.</li></ul></div></div><span data-bind="text: $component.incrementIndex()"></span></div><div class="block__field--line-break" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; height: 0px;"></div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 970px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="qualificationExt-container" class="block__field--wide-rich-text"><div class="oj-label-group" ><span data-bind="html: $component.getLabel($data)" helvetica neue", arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold; color: rgb(0, 0, 0);"><br></span></div><div class="oj-label-group" ><span data-bind="html: $component.getLabel($data)" helvetica neue", arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold; color: rgb(0, 0, 0);">Qualifications - External</span></div><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="qualificationExt-value" ><ul ><li >Bachelor’s degree from a recognized university.</li><li >Ability to achieve sales targets and overcome challenges.</li><li >Previous experience in retail sales preferred.</li><li >Fluent in English and Arabic, with excellent verbal and written communication skills.</li><li >Proficient in Microsoft Office (Word, Excel, PowerPoint).</li><li >Skilled in building and sustaining strong customer relationships.</li></ul><div><br></div><div><p data-path-to-node="10" lucida console", sans-serif; font-size: 13px;"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="11" lucida console", sans-serif; font-size: 13px;"><br></p><p data-path-to-node="11" lucida console", sans-serif; font-size: 13px;">✨ We ???????????????????????????? ???????????? ???????????????????????????????????????? </p><p data-path-to-node="11" lucida console", sans-serif; font-size: 13px;">✨ We ???????????????? </p><p data-path-to-node="11" lucida console", sans-serif; font-size: 13px;">✨ We ???????????????? ????????????????????????????????</p></div></div></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>&nbsp;Duties &amp; Responsibilities:</p><br> <ol> <li>Supervising EHS team on routine work.</li> <li>Improving the safety culture between the company employees.</li> <li>Implementing the system of internal safety auditing for all the company departments</li> <li>Monitoring the daily tour inside all the company sections and communicating with the employees&nbsp;to assess the risks.</li> </ol> <ol> <li>Follow up the compliance of the firefighting system and the regular checking.</li> <li>Assess and follow up the non-routine or risky operations.</li> <li>Follow the contractors and ensure that they follow the company safety policies.</li> <li>Conduct routine EHS Training for core Employees &amp; new hired employees.</li> <li>Inspect hazardous areas (ATEX compliance, equipment)/</li> <li>Ensure process safety controls are applied</li> <li>Record unsafe acts, conditions, near misses</li> <li>Participating in audits (ISO, Quality, )</li> <li>Maintain documentation and records</li> <li>Supervise PTW issuance and compliance</li> <li>Monitor high-risk activities (WAH, confined space, lifting)</li> <li>Monitor contractors work daily</li> <li>Conduct emergency drills</li> <li>Inspect emergency equipment and evacuation routes</li> <li>Follow up firefighting maintenance</li> <li>Deliver HSE training and toolbox talks</li> <li>Ensure SDS availability</li> <li>Conduct IH monitoring and environmental checks</li> <li>Inspect PPE usage and condition</li> <li>Monitor stock levels and report shortages</li> <li>Conduct housekeeping inspections</li> </ol> <p><strong>** Job Location: 6th of October City, Giza</strong></p><br> <p>Qualifications:</p><br> <ul> <li>Bachelor of scientific practical degree (Science, Engineering, Pharmacy,…).</li> <li>Basic/advanced specialist training at NIOSH.</li> <li>Experience: From 3:4 years in Health &amp; Safety function</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Duties &amp; Responsibilities:</u></strong></p><br> <ul> <li>Conducting regular investigations to guarantee that workers follow safety procedures as required</li> <li>Conducting quality audits as required to ensure compliance with GMP, Quality standards.</li> <li>Performing pre and post-production quality checks and providing related reports accordingly.</li> <li>Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines</li> <li>Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines</li> <li>Checking machine conformity to standards as well as ensuring periodic maintenance implementation</li> <li>Performing other duties related to the job as assigned by the direct supervisor</li> <li>Job Location: 6th of October City</li> </ul> <p><strong><u>Job Requirements</u></strong></p><br> <ul> <li>Bachelor’s degree in pharmacy with grade Very good or Excellent</li> <li>Fresh graduate.</li> <li>Ability to work with a team and being an effective team member</li> <li>Good understanding in the QA processes and the Agile development process</li> <li>Knowledge of quality assurance terminology, methods, and tools</li> </ul> </div>

<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن</li></ul>

<ul><li><p>Meet with new clients to understand their needs, preferences, and budget for design projects.</p></li><li><p>Provide detailed briefings on our services, including design options, materials, and pricing.</p></li><li><p>Conduct presentations and consultations to effectively communicate our value proposition and design expertise</p></li><li><p>Ensure the availability of stock for sales and demonstrations</p></li><li><p>Maintain regular communication with clients to provide updates, address concerns, and ensure satisfaction.</p></li><li><p>Manage client expectations and resolve any issues that arise during the project lifecycle.</p></li><li><p>Collaborate with team members to achieve better results</p></li><li><p>Gather feedback from customers or prospects and share it with internal team</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree in a relevant field</p></li><li><p>Proven experience as a Sales Executive or relevant role.</p></li><li><p>knowledge of MS Office.</p></li><li><p>Self-motivated with a results-driven approach.</p></li><li><p>Fast learner and passion for sales.</p></li><li><p>A thorough understanding of negotiating techniques is a plus.</p></li><li><p>Location: Beheira</p></li><li><p>B2B experience is a must</p></li><li><p>Must be a car owner</p></li></ul><p></p>

<ul><li><p>Identify and research potential clients and conduct client visits.</p></li><li><p>Deliver professional and engaging presentations of products and services.</p></li><li><p>Work towards achieving individual and team sales targets and performance objectives.</p></li><li><p>Collect and analyze customer feedback and use insights to improve sales strategies.</p></li><li><p>Attend exhibitions, events, and promotional activities to enhance brand visibility and increase market share.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree or any relevant higher education qualification.</p></li><li><p>Strong communication, persuasion, and negotiation skills.</p></li><li><p>Excellent time management and organizational skills.</p></li><li><p>Ability to work under pressure and achieve results.</p></li><li><p>Previous sales experience is preferred.</p></li></ul><p></p>