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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead and/or participate in problem-solving groups. Participate in QRQC routines. Address and track product and process non-conformities in the workshop. Monitor compliance with customer, normative, and regulatory requirements within their scope. Follow up on action plans resulting from problem resolutions. Establish and/or update control instructions and record sheets. Stop any production operation that poses a risk to product quality. Conduct internal audits. Lead and/or participate in risk analyses. Ensure staff qualifications. Lead and/or participate in process qualification. Propose improvements within the scope of their workshop. Monitor key performance indicators.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamism, critical thinking, responsiveness, solution-oriented, disciplined, active listening, good communication</font></font></p>

<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support &amp; Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution &amp; Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>

<p>Activities Finality of the position: Steering performance projects to reduce mudas and thus contribute to customer satisfaction and the achievement of our economic objectives.</p><p>Main tasks / Activities:</p><ul><li>Lead continuous improvement projects (Variability / SMED / Standardization / 5S).</li><li>Follow up on PDCA from improvement projects and ensure their effectiveness.</li><li>Update standards and train the people concerned.</li><li>Actively participate in improving the performance of the QCDSM manufacturing process (in coordination with the rest of the workshop module).</li><li>Actively participate in improving flows, operating methods, workstation organization, and tools to gain efficiency and quality (Scraps, internal PPM, and complaints).</li><li>Ensure compliance with Safety, Energy, and Environment regulations and enforce them.</li><li>Ensure the proper application of Safety, Energy, and Environment procedures.</li><li>Report unsafe, non-performing, or improvement opportunity situations concerning:</li><ul><li>Safety of goods and people</li><li>Product quality</li><li>Cleanliness of products and installations</li><li>Profitability of our activity</li><li>Behavioral deviations inconsistent with our interests and those of the customer</li></ul></ul><p><strong>Desired Candidate Profile</strong></p><h2>Technical Skills</h2><ul><li>Bachelor's degree (Bac + 3/5) in mechanics, electromechanics, mechatronics, industrial engineering, or similar.</li><li>Previous experience in an industrial environment.</li><li>Ability to analyze technical and organizational problems.</li><li>Good knowledge of Lean Manufacturing principles and tools.</li><li>Ability to lead and federate multidisciplinary teams in continuous improvement projects.</li><li>Ability to propose solutions (technical, managerial, organizational).</li></ul><h2>Transversal Skills</h2><ul><li>Leadership, Rigor, and Organization</li><li>Analysis and Synthesis</li><li>Creativity, Sense of innovation</li><li>Listening skills and teamwork</li><li>Communication, Conviction, and Influence abilities</li><li>Prioritization skills</li><li>Performance Management</li></ul><h2>Job Dimension</h2><ul><li>Identify mudas, propose and lead performance projects.</li><li>Control and monitor the closure of action plans resulting from continuous improvement projects.</li><li>Measure the effectiveness of improvement projects and calculate savings.</li><li>Update standards and train the parties concerned.</li></ul><p><strong>Context and Environment</strong></p><p>The position holder is in permanent contact with:</p><ul><li>FMS production and production personnel.</li><li>Personnel in charge of FMS technical, logistics, maintenance, and quality functions.</li><li>The HSE department.</li></ul>

<p>Transcom is a global community of agile, passionate, and dedicated customer experience experts for the brands we serve. Join us as a Customer Service Representative, where you will be the ambassador for a major fashion brand, transforming every interaction into an elegant and seamless experience. Ready to make a difference? Apply now and let's start something brilliant together!</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2><h2>In this role, you will:</h2><ul><li>Assist customers by offering personalized advice on styles, sizes, and the latest trends;</li><li>Manage the complete customer experience cycle by responding to inquiries via phone, email, and chat regarding orders, deliveries, and returns;</li><li>Build customer loyalty by proactively resolving issues and ensuring high-quality service;</li><li>Ensure operational excellence by processing cases accurately and quickly in our management tools;</li><li>Collaborate with your team to maintain a positive and professional brand image at all times.</li></ul><h2>To succeed in this role, here's what you need:</h2><ul><li>Fluency in French at C1/C2 level (Excellent written and oral expression);</li><li>Fluency in English at B1/B2 level;</li><li>Education level: Baccalaureate or university degree;</li><li>Passion for fashion: Knowledge of current products and trends is a real asset;</li><li>Computer skills: Proficiency in Microsoft Office Suite / G Suite and ease with Customer Relationship Management (CRM) tools;</li><li>Key skills: Excellent communication, teamwork, empathy, and focus on results and quality;</li><li>Positive attitude: Ability to stay motivated under pressure and a strong taste for interpersonal relationships.</li></ul><p>At Transcom, we are relentlessly committed. To our customers and to each other. Every day, someone starts their journey with Transcom, transforming their potential into skills for the future. We value hard work, teamwork, and mutual support. You are included, as you are, from day one. And with the right mindset, there is no limit to what we can accomplish together.</p>

<p>Finality of the position: Piloting performance projects to reduce mudas and thus contribute to customer satisfaction and the achievement of our economic objectives. Main tasks / Activities: Lead continuous improvement projects (Variability / SMED / Standardization / 5S). Follow up on PDCA from improvement projects and ensure their effectiveness. Update standards and train concerned personnel. Actively participate in improving the performance of the manufacturing process in QCDSM (in coordination with the rest of the workshop module). Actively participate in improving flows, operating methods, workstation organization, tools to gain efficiency and quality (Scraps, internal PPM and complaints). Respect and enforce safety, energy, and environmental regulations. Ensure the proper application of safety, energy, and environmental procedures. Report safety, energy, and environmental risk situations and propose improvement suggestions. He has the duty to act and denounce any abnormal or non-performing situation or any opportunity for progress concerning: Safety of goods and people Quality of products Cleanliness of products and installations Profitability of our activity Deviation of behavior inconsistent with our interests and those of the customer.</p><p><strong>Desired Candidate Profile</strong></p><p>Technical skills: Bac + 3/5 in mechanical, electromechanical, mechatronics, industrial, or similar. Have initial experience in an industrial environment. Ability to analyze technical and organizational problems. Good knowledge of Lean Manufacturing principles and tools. Ability to lead and federate multidisciplinary teams within the framework of continuous improvement projects. Be proactive in proposing solutions (technical, managerial, organizational).</p><p>Cross-functional skills: Leadership, Rigor and Organization, Analysis and Synthesis, Creativity, sense of innovation, Listening and teamwork, Communication, Conviction and Influence, Priority Management, Performance Management.</p><p>Position dimension: Identify mudas, propose and pilot performance projects. Control and monitor the closure of action plans from continuous improvement projects. Measure the effectiveness of improvement projects and calculate savings. Update standards and train concerned parties.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Transport Specialist, Sousse. Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. At VEO, we are committed to finding innovative solutions to help companies make the most of their unsold stock, such as past-season collections, short-dated products, and canceled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries. Join us and be part of a team committed to values ​​such as dedication, transparency, solidarity, continuous improvement, and competence. These values ​​are not just words; they guide everything we do. Let's make a difference together! We are looking to strengthen our team in Sousse and are recruiting a Transport Specialist.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job requirements</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile :</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's/Master's degree in French C1 / English B2</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role is desirable.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of Excel and SAP</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Negotiation techniques</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical sense</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Anticipation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer relations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R activity</font></font></li></ul>

<p>Ensure the highest standards of cleanliness, comfort, safety, and service throughout the hotel by overseeing housekeeping operations and maintaining guest rooms and public areas in accordance with Four Seasons standards and policies.</p><p>What you will do</p><ul><li>Support the Housekeeping Manager in achieving departmental goals, service excellence, and guest satisfaction targets.</li><li>Monitor housekeeping team performance and provide guidance, training, and support to maintain high service standards.</li><li>Assist in managing the daily operations of the Housekeeping Department to ensure the ultimate comfort, cleanliness, and safety of all guests.</li><li>Ensure all guest requests and concerns are handled promptly, efficiently, courteously, and professionally to achieve maximum guest satisfaction.</li><li>Conduct regular inspections of guest rooms and public areas.</li><li>Assist in managing departmental schedules, staffing requirements, inventories, and housekeeping supplies.</li><li>Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, or a related field preferred.</p><p>3-5 years of housekeeping experience in a luxury hotel environment.</p><p>Knowledge of housekeeping operations, quality standards, health and safety regulations, and luxury hospitality service standards.</p><p>Strong leadership, guest service, and team management skills.</p><p>Time Management and Organization</p><p>Quality and Attention to Detail</p>

<p>Main responsibilities : Within the Financial Compliance &amp; ESG Department of the Questel Group and under the responsibility of the Group Financial Compliance &amp; ESG Director, you will contribute to the following missions: - Sanctions Compliance &amp; Third-Party Risk Management Maintain and periodically update the Group's list of high-risk jurisdictions, ensuring alignment with applicable sanctions regulations and internal compliance requirements. Administer and continuously enhance the Group Third-Party Risk Management (TPRM) framework and procedures, coordinating internal stakeholder feedback Conduct periodic and ad hoc screenings of customers, suppliers, distributors and other third parties, including sanctions screening, adverse media checks, ownership analysis and reputational risk assessments via a dedicated screening tool and escalate the screening results to the direct-line manager Maintain up-to-date third-party risk assessment records and ensure proper communication of results to relevant stakeholders. Conduct regulatory watch on international sanctions regulations and support the update of related policies and procedures. Contribute to sanctions risk assessments and remediation action plans. - Anti-Bribery &amp; Corruption Compliance Support the implementation and continuous enhancement of the Group anti-bribery and corruption (ABC) framework in compliance with Sapin II and other applicable regulations. Participate in the review and update of anti-corruption policies, procedures and controls. Contribute to the preparation and update of the Group ABC risk assessment and risk mapping. Assist in conducting compliance interviews and gathering supporting documentation for risk assessment exercises. Support the development, deployment and monitoring of anti-corruption action plans. Coordinate anti-bribery and corruption awareness initiatives, employee training and communication campaigns. Contribute to the preparation of management and Audit Committee reporting related to ABC compliance activities. - Compliance Governance &amp; Regulatory Monitoring Perform regulatory watch on compliance-related topics and assess the impact of new regulatory requirements on Group operations. Support the review of RFPs, RFIs, contractual clauses and other compliance-related business requests. Respond to internal compliance queries and external requests, including bank KYC questionnaires. Maintain compliance documentation, procedures, records and reporting dashboards. Prepare compliance communications, newsletters and awareness materials. Support compliance projects and initiatives aimed at strengthening the Group compliance framework. Collaborate with Finance, Legal, Procurement, HR, Sales and other stakeholders to promote compliance best practices across the organization.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Objectives of the position :</strong> Support and strengthen the Group Financial Compliance Program by managing sanctions compliance, third-party risk management, anti-bribery and corruption controls, regulatory monitoring, compliance training and related compliance initiatives across Questel operations.</p><p><strong>Required skills and qualifications</strong> Bachelor's or Master's degree in Law, Compliance, Finance, Audit, Business Administration or a related field. Good understanding of sanctions compliance, anti-bribery and corruption principles, third-party risk management and corporate compliance programs. Strong analytical, investigation and risk assessment capabilities. Advanced English communication skills, both written and verbal. Proficiency in Microsoft Office tools, particularly Excel, Word and PowerPoint. High level of integrity, autonomy, organization and attention to detail.</p><p><strong>Required experience :</strong> - Master 2 level diploma with a specialization in Law, Compliance, Finance, Audit, Business Administration or a related field. - At least 3 years of professional experience in compliance, legal, regulatory, audit, risk management or related functions. - Experience conducting due diligence, sanctions screening, compliance reviews or regulatory monitoring activities. - Experience within an international or multinational environment is an advantage.</p>

<p><br></p><p>Job Description Leads Quality Laboratory org unit - Manages and supervises the Quality Laboratory org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Quality Laboratory on plant level - Evaluates laboratory results according to customer specifications and LEONI standards - Monitors and supervises calibration with internal / external service providers</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in a relevant field</li><li>English &amp; French</li><li>Min 5 years in Quality</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>

<p>Ensures implementation of VCM standards within the country organisation - Trains country organization and offers technical support on the VCM processes and tools - Supports for logistics assessments in country VCM organization to monitor the adherence to the standards - Supports for management of central learning platform for logistics related processes - Monitors, analyzes and reports country inventories - Coordinates country inventory budget and forecasting process - Shares inventory reduction best practices and leads inventory workshops within the country - Identifies performance deviations based on the KPIs and organizes root cause analysis meetings - Supports definition of global VCM standards - Coordinates material committee focusing on accuracy, excess and obsolete inventory</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2>Level of Education : Engineer degree [Industrial engineering Logistics engineering - Technical engineering] | , Master in logistics<br>Experience: 2 years<br>Language : French &amp; English<br>IT: Microsoft Office<br>Social competences: Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork<br>Pofessional Skills: Inventory Management/ Inventory Analysis/ Inventory Valuation/ Master Production Schedules (MPS)/ Material Requirements Planning/ Materials Management/ Sales and Operations Plan (SOP)/ Supply Chain ConceptsSupply PlanningWarehouse Management Systems

<p>Lire et interpr ter les plans 2D. Elaborer un programme partir d'un logiciel FAO Proc der aux r glages avant usinage et programmer manuellement la machine commande num rique. Fournir aux conducteurs des machines num riques les programmes et documents n cessaires pour la fabrications de produits conformes. Intervenir pour r soudre les probl mes techniques li s la programmation et aux machines num riques. Veiller au bon d roulement du programme dans les op rations successives. Respecter les exigences qualit , s curit et environnement. S'assurer de l'entretien de la machine et de la maintenance de premier niveau. Former les utilisateurs sur la conduite des machines commande num rique.</p><p><strong>Desired Candidate Profile</strong></p><p>Licence en m canique ou usinage Une premi re exp rience en programmation CN Ma trise de Mastercam indispensable Tr s bonne connaissance des strat gies d'usinage et outils coupants Ma trise de lecture et interpr tation des plans 2D et mod les 3D</p>

<p>Manage transverse or local industrial projects. Pilot the pre-project phase and justify project launch. Develop a project charter. Ensure the study phase: consult/prospect service providers based on a charter. Study provider offers and perform technical analysis. Perform project risk analysis and implement necessary actions for mitigation or risk mitigation. Manage all stakeholders. Develop a communication plan on project progress (frequency, content to communicate, etc.). Lead project meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Dynamic posture. Assertiveness. Analytical skills. Public speaking. Negotiation techniques. Organizational, Technological, and Regulatory watch. Active listening.</p>

<p><b>Job Description</b></p><p>Pilot and Participate in problem-solving groups. Participate in QRQC routines. Process and follow up on non-conformities related to products and processes in the workshop. Monitor compliance with customer, normative, and regulatory requirements within its scope. Follow up on action plans resulting from problem-solving. Establish and/or update instructions and control recording forms. Stop any production operation that poses a risk to product quality. Conduct product audits. Lead and/or pilot risk analyses. Ensure follow-up of personnel qualification. Participate in process qualification. Propose improvements within the scope of the workshop to which it belongs. Carry out follow-up of internal indicators.</p><p><strong>Desired Candidate Profile</strong></p><p>Capacities for analysis. Rigor. Critical thinking. Solution Orientation.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement IT tools, statistical techniques, and analytical methods to organize, model, and leverage data. Provide analytical support for conducting data exploration and complex data analysis. Streamline data processing to extract high-value data. Organize, synthesize, and translate information to facilitate decision-making. Design and maintain the modeling, architecture, and administration of data repositories. Ensure the consistency, quality, and proper functioning of existing models.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Agility, autonomy and decision-making; analytical, synthesis and structuring skills; availability and interdepartmental communication; cross-functional project management (leadership).</font></font></p>

<p>Prepares tax returns/notifications/registrations, incl. checking the assessments from the respective tax authorities as well as monitoring the deadlines - Monitors additional disclosure requirements (e.g. according to DAC6) and WHT-issues (e.g. capital gains tax registration) - Prepares and submits the Tax reporting packages, tax balance sheet, calculation of current and deferred tax as well as all necessary disclosure information - Performs control activities in accordance with the Tax Control Framework; identifies the risks, analyzes them and identifies the mitigation measures. - Supports financial year-end disclosures, e.g. analysis of the group tax rate, disclosure information in the annual financial statements - Delivers input to international tax rulings (e.g. unilateral/bilateral APAs) - Performs corporate income tax calculations (P&amp;L, BS) for future years based on business projects - Provides corporate taxes input for business forecasting - Delivers input for local tax audits as well as tax input &amp; research for legal proceedings - Prepares &amp; coordinates rolls out of training concepts to ensure compliance with tax regulations - Provides tax advise for day-to-day tax-related topics - Implements changes within the local structure to comply/benefit from tax regulation developments - Supports regular tax risk evaluations within the country - Supports local business projects (corporate tax aspects) and implementation of Corporate Tax Control Framework - Actively searches and identifies continuous improvement potential in the overall tax area; offers active consulting and supports implementation</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><ul><li>Education: Degree in Accounting, Finance, or Tax.</li><li>Knowledge: Corporate tax, tax compliance, reporting, and audits.</li><li>Skills: SAP, Excel, analytical thinking, and problem-solving.</li><li>Languages: Good English.</li><li>Competencies: Detail-oriented, organized, and proactive.</li></ul>

<p>Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Degree in Finance Languages : Fluent English &amp; French Functional / Professional : Budgeting - Business Analysis - Financial Planning - Financial Reporting - Cost Planning - Cost Estimating - Cost Modeling - Cost Management - Cost Analysis - Costs and Expenses Control Method : Planning - Benchmarking - Data Collection - Data Analysis - Data Modeling - Reporting - Cost Benefit Analysis - Analytics - Presentation Skills - Business Support</p>

<p>As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we d like to ask you: Are you FIS ? About The Team: Valdi is a suite of global multi-asset trading solutions for listed equities, derivatives and fixed income instruments that provides access to trading venues around the world. The Client Support team is the primary liaison, building relationships with customers and supporting their requests and incidents on all Valdi solutions. We are currently looking for a Product Technical Support Analyst to join our team in Tunisia. What You Will Be Doing : As a key member of our client-facing support team, you will play a vital role in assisting our prominent clients globally. Positioned at the forefront of our client support operations, your primary responsibility will be to acknowledge, assess, and address a wide range of client inquiries and issues submitted through various channels, including email, phone, and our ticketing system. Your role extends beyond simply responding to concerns you will actively work to identify solutions for both functional and technical challenges, ensuring each issue is managed efficiently from initial contact through to full resolution. This will involve troubleshooting and debugging applications across both front-end and back-end platforms, utilizing a diverse array of technologies and tools. Collaboration is at the heart of this position. You will coordinate resources across departments and maintain close communication with clients at every level, building strong relationships and fostering satisfaction. In addition, you ll work alongside Operations, Client Services Managers and various development and support teams, gaining comprehensive knowledge of our products and their configurations to deliver the highest quality service to our clients. What You Bring : Good technical diagnostic, analytic and problem-solving skills Understanding of Client / Server Application model and API concept. Linux, Shell scripting &amp; Network understanding such as FTP, SSH, TCP/IP High communication skills in English (Written and verbal) Mandatory Effective communication and relationship-building skills. The ability to work effectively within local and distributed teams The ability to multi-task and work well under pressure, providing timely and accurate solutions to numerous clients needs Shift work required including weekend and public holidays Added Bonus If You Have : Service management knowledge (ITIL v3/v4, PMP) Capital Markets and Trading platforms experience Process automation and AI initiatives enthusiasm What we offer you: At FIS, we are as committed to growing our employees careers as our own business. We offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefit #LI-RB1 #LI-HYBRIDE Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass</p><p><strong>Desired Candidate Profile</strong></p><p>Good technical diagnostic, analytic and problem-solving skills Understanding of Client / Server Application model and API concept. Linux, Shell scripting &amp; Network understanding such as FTP, SSH, TCP/IP High communication skills in English (Written and verbal) Mandatory Effective communication and relationship-building skills. The ability to work effectively within local and distributed teams The ability to multi-task and work well under pressure, providing timely and accurate solutions to numerous clients needs Shift work required including weekend and public holidays Added Bonus If You Have : Service management knowledge (ITIL v3/v4, PMP) Capital Markets and Trading platforms experience Process automation and AI initiatives enthusiasm</p>