Jobs For Women in Sudan
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<p>Section/Unit: Safety & Security Unit<br>Grade Level: 5<br>Supervisor: Deputy Secretary General<br>No. of Post: 1<br>Duty Station: Khartoum, Sudan (SRCS Headquarters)<br>Duration: 12 months<br>Closing Date: 16 August 2026</p><h4>Background</h4><p>The Sudanese Red Crescent Society (SRCS) is a lead National society in providing quality humanitarian work, was established in 1956 and accepted into the Red Cross and Red Crescent Movement as a member of the International Federation of Red Cross and Red Crescent Societies (IFRC). The SRCS operates across the Sudan with 18 branches.</p><p>The mission of (SRCS) is to provide humanitarian aid services towards building secure and capable urban and rural communities through the transition to resilience, recovery, rehabilitation and development, in compliance with International Red Cross and Red Crescent Movement Principles and guidelines and in conformity with international human rights, through a sustainable development approach where environment conservation and rationalized use of natural resources are considered top priorities to help guarantee a safe global environment for future generations. </p><h4>Duties and responsibilities</h4><p><strong>Job Responsibilities and Tasks:</strong></p><ul><li>Conduct regular patrols of the premises, including parking lots, office buildings, and entry points, to identify potential risks.</li><li>Monitor and operate surveillance cameras and alarm systems to ensure real-time awareness of security conditions.</li><li>Respond promptly to alarms, disturbances, and emergencies, ensuring the safety of employees and visitors.</li><li>Enforce security protocols, including verifying IDs, controlling building access, and managing visitor logs.</li><li>Perform routine inspections of doors, windows, and equipment to prevent unauthorized access or damage.</li><li>Prepare detailed incident reports and maintain accurate logs of daily activities and observations.</li><li>Maintain organization's stability and reputation by complying with legal requirements.</li><li>Protect the company's assets relative to theft, assault, fire, and other safety issues.</li><li>Follow procedures for various initiatives, including fire prevention, patrolling premises regularly, traffic control, and accident investigations</li><li>Report suspicious activity, criminal behavior, and security breaches </li><li>Control traffic by directing drivers.</li><li>Prevent losses and damage by reporting irregularities, informing violators of policy and procedures. </li><li>Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.</li><li>Remain in compliance with local, state, and federal regulations.</li><li>Provide clear guidance to employees and visitors on safety protocols and emergency procedures.</li><li>Assist in evacuations or other emergency actions when necessary.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Previous experience in security, military, is strongly preferred.</li><li>Diploma or equivalent is required; additional certifications in security, such as CPR or First Aid, are a plus.</li><li>Four 4 years at least with INGOs. </li><li>Exceptional attention to detail and situational awareness.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to remain calm and composed during emergencies or high-pressure situations.</li><li>Proficiency in operating surveillance systems, security software, and communication tools.</li><li>Excellent verbal and written communication skills for creating reports and interacting with individuals.</li><li>Following Complex Instructions</li><li>Interpersonal Skills</li><li>Knowledge of Security Operations and Procedure</li><li>Manage Multiple Tasks</li><li>Knowledge of Basic Security and Fire Inspection Procedures</li><li>Physical fitness to handle patrolling, standing for long periods, and responding to incidents quickly.</li></ul><p> </p><p>Only Short listed Can be Contacts </p>
<p>Vacancy No: 222026<br>Section/Unit: Medical<br>Grade Level: Level 8<br>Supervisor: Nursing Activity Manager/ Project Medical Coordinator<br>No. of Post: 2<br>Duty Station: South Kordofan- Abu Jubayhah<br>Duration: 6 Months Fix Contract<br>Closing Date: 15 Sept 2026</p><h4>Background</h4><p>Plan, organize, and evaluate the activities concerning nursing and the team associated, according to <strong>MSF</strong> values, policies and protocols and universal health standards, in order to warrant the quality and continuity of the health care and the development of the plan of action.</p><h4>Duties and responsibilities</h4><ul><li>Carry out the functions and tasks associated to nursing i.e. perform as a nurse or anaesthetist, whenever required or needed, to optimize the resources, contributing with his/her knowledge and experience. </li><li>Implement all the protocols and hygiene procedures and supervise his/her team follow the same standards, to warrant the quality of the care and service in his/her speciality.</li><li>Organize and coordinate the activities of his/her team (week’s schedule, annual leave, absences, etc.), evaluate their performance and define and ensure the needs for training of staff, to ensure the coverage of the human resources needs and maintain high standards of quality.</li><li>Carry out and/or supervise the (decentralized) pharmacy and medical equipment management (drugs orders, follow-up of the stock, storage conditions, inventories, follow-up of expired drugs and their destruction, drugs consumption, etc.) in his or her department, in order to satisfy the needs of material with efficiency and effectiveness.</li><li>Ensuring that all staff using medical devices are qualified and trained. Ensuring that cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.</li><li>Carry-out and/or coordinate administrative (exit-paper, transfer-paper, etc.), information and data collection (patient files, forms, statistics, etc.) tasks, and elaborate regular reporting, in order to have updated and reliable information about the day-to-day activity in the project, output/ outcome and support decision-taking.</li><li>Give feedback/ reports to medical focal point. </li></ul><p><strong>Quality of Care: </strong></p><ul><li>Supervise and coordinate smooth running of activities in the triage, Emergency room, Pediatric IPD and Mobile clinic</li><li>Provide clinical supervision of the paramedical staff managing severely ill patients presented in triage, ER and Pediatric IPD. (adequate immediate stabilization, adequate resuscitation practices, adequate monitoring of patients, adequate equipment for resuscitation and stabilization). </li><li>Ensure patients are prioritizing according to acuity, urgency and clinical needs.</li><li>Ensure appropriate documentation: registers are filled and done correctly; patients’ vital signs, interventions, treatments, patients file, Etc….</li><li>Ensure that the dignity and confidentiality of the patients and the caretakers is respected.</li><li>Conduct regular audits to assess nursing care practices, identify room for improvement, provide feedback and work on an action plan. </li><li>Promote team spirit, accountability of nurses and an effective collaboration of the nursing team with the clinicians on daily basis (handover, medical round, resuscitation practices, regular meeting, training in common.</li><li>Liaising the needs of the department to the Head Nurse.</li><li>Assist in bedside coaching and training of the nurses, nurse aide and nutrition assistant</li><li>Ensure and support correct waste segregation and disposal as per IPC protocol, in various units</li><li>Ensure compliance to Infection Prevention and Control (IPC) procedures by all staff in triage, ER and IPD</li><li>Ensure and support correct usage of PPEs in various units according to IPC protocols by respecting standard precautions.</li><li>Participate in incident reporting, quality of improvement, audits and patient-safety initiatives.</li></ul><p> </p><p><strong>Human Resources Management:</strong></p><ul><li>Support the learning and development of the paramedical team by identifying and providing training to nurses, nurse aides and nutrition assistants.</li><li>Ensure a good working relationship between all the staff in all the departments.</li><li>Ensure that the monthly duty rosters for the nurses and nurse aide are done and annual leaves are well planned. </li><li>Organize regular ward meetings and attend regular meetings within the medical department. </li></ul><p><strong>Material Resources Management: </strong></p><ul><li>Ensure daily check and inventory of biomed materials are done. Report any missing or faulty biomed to the biomed technician and NAM immediately</li><li>Ensure bi-weekly/monthly inventory of the pharmacy stock in each unit and with the composition of the pharmacy order. Report discrepancies in consumption to the NAM</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education: </strong></p><p><strong> Essential: </strong>Diploma in nursing (or equivalent 3 years study) according to the country of origin, with a valid license.</p><p> <strong>Desirable</strong>: Bachelor’s degree in nursing and other specialties in nursing.</p><p><strong> Essential</strong>: Valid Nursing License issued by the Sudanese Medical Council.</p><p> </p><p><strong>Experience: </strong></p><p><strong> Essential:</strong> Minimum of 3 years demonstrated professional experience as a Nurse. Minimum of 1 year demonstrated professional experience as a supervisor or manager.</p><p><strong> Desirable</strong>: Experience in MSF or other NGOs.</p><p> </p><p><strong>Language: Essential</strong>: Arabic and English (B2).</p><p> </p><p><strong>Knowledge</strong>: <strong>Essential</strong>: Computer literacy (word and excel).</p><p> </p><p><strong>Competencies</strong>:</p><p> Communication skills <strong>L2</strong></p><p> Stress Management <strong>L3</strong></p><p> Commitment to MSF Principles <strong>L2</strong></p><p> Behavioural Flexibility <strong>L2</strong></p><p> Results and Quality Orientation <strong>L2</strong></p><p> Teamwork and Cooperation <strong>L2</strong></p><p><strong>Application Requirements:</strong></p><p> </p><p>Interested candidates are requested to send the applications with documents; (Updated CV, Educational certificates, work experience certificates, previous employers’ references and copy of their national ID) to: apply online here at the following link: <strong>Sudanjob.net</strong></p><p> </p><p><strong>OR</strong></p><p> </p><p>Via hand delivery of the application to <strong>Labour Office, in Abu Jubaiha</strong>.</p><p> </p>
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 2<br>Supervisor: CARM Coordinator<br>No. of Post: 1<br>Duty Station: Kadugli<br>Duration: One year<br>Closing Date: 21 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</p><p> </p><p><strong>Program / Department Summary</strong></p><p><br>The Community Accountability and Reporting Mechanism (CARM) unit exists to strengthen program efforts and ensure accountability to community and participants. The CARM Unit creates awareness across communities, collect, collate feedback and facilitate provision of timely feedback using appropriate feedback channel as documented in CARM SoP.</p><p> </p><p><strong>General Position Summary</strong></p><p><br>A Community Accountability and Reporting Mechanism (CARM) is an essential part of Mercy Corps' commitment to excellence and integrity, by providing individuals, organizations, local groups, and other stakeholders a means of raising concerns about potential staff misconduct or sharing feedback or programmatic activities (positive and negative) with Mercy Corps, independently from program operations. In the context of Sudan, rolling out and implementing CARM will ensure that the Sudan team will continue to uphold Mercy Corps' high standards of accountability, The CARM Officer will support CARM implementation. The successful candidate will divide his/her time between the continued establishment, maintenance, management, and adaptation of CARM implementation and rollout of CARM across the program.</p><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p><br><strong>Implementation and Program Quality:</strong></p><p><br>•Support the implementation and adaptation of the Sudan CARM strategy/operational manual.<br>•Establish and manage program level feedback channels (helpdesk, intake forms, suggestionboxes, community accountability community, community ambassadors, face-to-face).<br>•Log all feedback and responses in the CARM database.•<br>Refer sector specific feedback to appropriate channels for resolutions. Ensure all documentsand actions taken are documented and feedback is given to the informants.<br>•Ensure feedback is closed within the appropriate timeframe.</p><p>•Support the creation and circulation of monthly CARM report for relevant stakeholders, that presents CARM findings, successes, trends and tweaks to implementation processes, and adaptation as a result of feedback received.<br>•Support in the preparation of a weekly and/or as necessary status update on CARM for field teams.<br>•Support in the development of work plans at the field level for the implementation of CARM.<br>•Conduct sensitization on CARM to community members. Ensure inclusive sensitization in all communities.<br>•Support the communications team and/or local partners in designing and disseminating appropriate communication materials that promote the use of feedback mechanisms or transparency (hotline, business cards, distribution signs, community signs and banners, etc.).<br>•Conduct field visits, engage in CARM spot checks.<br>•Liaise with necessary units to support programs in encouraging community participation in needs assessments and project design.<br>•Support in the maintenance and organization of program CARM database, in coordination with the Country CARM Coordinator.<br>•Perform other duties and responsibilities as required that may be assigned from time by supervisor.</p><p> </p><p><strong>Coordination:</strong></p><p><br>•Collaborate with other actors to develop referral maps and mechanisms for communities where Mercy Corps implements programs.</p><p> </p><p><strong>Accountability to Beneficiaries</strong></p><p><br>•Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.<br>•Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times.</p><p> </p><p><strong>SECURITY</strong></p><p><br>•Ensure compliance with security procedures and policies as determined by country leadership.<br>•Proactively ensure that team members operate in a secure environment and are aware of policies.</p><p> </p><p><strong>Supervisory Responsibility</strong><br>None</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To:</strong> Country CARM Coordinator<br><strong>Works Directly With:</strong> Program Team, PaQ team members including MEL Teams, including Mercy Corps participants.<br> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><p><br>•A minimum of NCE/OND or equivalent in relevant field.<br>•1-3 years of related work experience, preferably with an international or local Non- Governmental Organization (NGO).<br>•Excellent writing skills in English and Sudani Arabic.<br>•Proven experience in data collection, data-entry, data/information management and analysis.<br>•Proven experience in developing or contributing to accountability frameworks, Standard Operating Procedures (SoPs) for feedback mechanisms.<br>•Experience and/or training in handling sensitive information - Core Humanitarian Standards (CHS) training is an advantage.<br>•The ability to work closely in a team, be patient, adaptable, flexible, able to improvise and work in an environment that is often stressful and potentially volatile.<br>•Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, considering challenges.</p><p><strong>Success Factors</strong></p><p><br>The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Sudan. S/he will be an excellent communicator, multi-tasker, and able to work in ambiguous situations as well as possess a meticulous eye for detail to ensure data accuracy and consistency within the database.</p><p><br>S/he should be a tolerant and flexible individual, able to work in difficult and stressful environments and follow procedures. The successful candidate will be focused on team building and capacity-building of staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.</p><p> </p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in LOCATION and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><p> </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p> </p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>
<p>Duty Station: Head Office - Khartoum/Omdurman<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p><strong>Position Purpose</strong></p><p> </p><p>The Office Assistant & Secretary provides direct and confidential administrative, secretarial, coordination, and organizational support to the General Manager, while also supporting the effective functioning of the Office of the General Manager.</p><p>The position serves as an important focal point for the General Manager's office and is responsible for managing appointments and schedules, correspondence, meetings, records, communication, follow-up of assigned actions, and other administrative matters. The post holder will facilitate effective communication between the General Manager and JASMAR departments, field offices, partners, government authorities, and other stakeholders, as directed.</p><p>The post holder is expected to demonstrate professionalism, confidentiality, integrity, good communication skills, attention to detail, and a service-oriented attitude in all interactions with JASMAR staff, partners, visitors, government authorities, communities, and other stakeholders.</p><h4>Duties and responsibilities</h4><p><strong>Key Responsibilities</strong></p><p><strong>A. Office Administration</strong></p><ul><li>Provide day-to-day administrative and secretarial support to the office and assigned staff.</li><li>Maintain an organized, clean, functional, and professional office environment.</li><li>Receive and direct visitors, guests, partners, and other stakeholders appropriately.</li><li>Receive, register, distribute, and dispatch incoming and outgoing correspondence.</li><li>Maintain office contact lists and administrative records.</li><li>Support the scheduling and coordination of appointments and official meetings.</li><li>Assist with photocopying, scanning, printing, binding, and other routine office tasks.</li><li>Ensure that commonly used administrative forms and stationery are available.</li><li>Support the implementation of JASMAR administrative procedures and systems.</li></ul><p><strong>B. Secretarial and Management Support</strong></p><ul><li>Manage and maintain the General Manager's calendar, appointments, meetings, and scheduled commitments.</li><li>Coordinate appointments and meetings involving the General Manager and ensure that relevant documents and information are prepared in advance.</li><li>Prepare, type, format, proofread, and finalize correspondence, letters, memos, reports, presentations, minutes, briefs, and other documents as instructed by the General Manager.</li><li>Prepare meeting agendas, briefing materials, attendance lists, and other documentation as required.</li><li>Attend meetings when requested, take accurate minutes, document decisions, and maintain action-point trackers.</li><li>Follow up with responsible staff on action points and pending matters assigned by the General Manager and provide timely status updates.</li><li>Maintain an organized and confidential filing system for the General Manager's office.</li><li>Prepare draft responses and routine correspondence for the General Manager's review and approval.</li><li>Screen and appropriately direct routine requests, calls, correspondence, and visitors addressed to the General Manager.</li><li>Handle sensitive, confidential, and privileged information with the highest level of discretion</li></ul><p> </p><p><strong>C. Correspondence and Communication</strong></p><ul><li>Receive, screen, register, and appropriately channel telephone calls, emails, letters, invitations, and other communications addressed to the General Manager.</li><li>Draft routine correspondence and communication materials based on the General Manager's instructions.</li><li>Maintain a confidential register and tracking system for incoming and outgoing correspondence of the General Manager's office.</li><li>Ensure timely circulation of instructions and approved communications to relevant staff and departments.</li><li>Facilitate communication between the General Manager and JASMAR departments, field offices, partners, government authorities, donors, and other stakeholders as authorized.</li><li>Maintain professional, courteous, and diplomatic communication on behalf of the General Managser's office.</li></ul><p><strong>D. Records and Filing Management</strong></p><ul><li>Maintain systematic and confidential physical and electronic filing systems for the General Manager's office.</li><li>Maintain registers and trackers for correspondence, meetings, decisions, action points, official invitations, appointments, and other matters assigned by the General Manager.</li><li>Ensure that important documents and records are securely stored and can be retrieved efficiently when required.</li><li>Protect confidential documents from unauthorized access, disclosure, loss, or damage.</li><li>Support proper archiving and retention of the General Manager's office records in accordance with JASMAR policies.</li></ul><p><strong>E. Office Supplies and Administrative Logistics</strong></p><ul><li>Ensure that the General Manager's office has the necessary stationery, supplies, communication materials, and other routine administrative requirements.</li><li>Coordinate logistical arrangements for meetings, official visits, appointments, and events involving the General Manager.</li><li>Support travel, accommodation, transportation, visa, and other logistical arrangements for the General Manager and official visitors when assigned.</li><li>Prepare and organize documents, briefing materials, and other requirements for the General Manager's official missions and engagements.</li></ul><p><strong>F. Meeting and Event Support</strong></p><ul><li>Coordinate internal and external meetings involving the General Manager, including invitations, agendas, venue arrangements, documents, and participant coordination.</li><li>Prepare briefing notes, meeting folders, presentations, attendance sheets, and other required materials.</li><li>Record minutes, decisions, and action points when assigned.</li><li>Maintain an action-point tracker and follow up on assigned actions as directed by the General Manager.</li><li>Support the General Manager's participation in conferences, workshops, official visits, partner meetings, and other events.</li></ul><p><strong>G. Coordination and Follow-up Support</strong></p><ul><li>Maintain a tracker of decisions, instructions, pending issues, and follow-up actions assigned by the General Manager.</li><li>Coordinate with relevant departments to obtain requested information, reports, updates, and documents for the General Manager.</li><li>Remind responsible staff of deadlines and pending actions, without assuming decision-making authority.</li><li>Compile information and prepare concise summaries or status updates for the General Manager when requested.</li><li>Support coordination between the General Manager's office and senior management, department heads, field offices, and other designated focal points.</li></ul><p><strong>H. General Administrative Support</strong></p><ul><li>Provide administrative support directly related to the work of the General Manager and the Office of the General Manager.</li><li>Assist in preparing organizational documents, presentations, reports, briefing notes, and other materials requested by the General Manager.</li><li>Support coordination of official communications and engagements with partners, donors, government institutions, and other stakeholders.</li><li>Perform other reasonable administrative and secretarial duties assigned by the General Manager.</li><li>Maintain confidentiality regarding organizational, staff, partner, financial, program, and beneficiary information accessed through the position.</li></ul><p><strong>I. Safeguarding, Accountability and Compliance</strong></p><ul><li>Respect and promote JASMAR's policies, procedures, Code of Conduct, safeguarding standards, and organizational values.</li><li>Maintain strict confidentiality regarding staff, partners, beneficiaries, financial information, and organizational affairs.</li><li>Treat all people with dignity, respect, and without discrimination.</li><li>Support JASMAR's commitment to accountability, inclusion, gender equality, protection, and the prevention of sexual exploitation, abuse, and harassment.</li><li>Immediately report suspected misconduct, fraud, abuse, safeguarding concerns, or serious breaches of organizational procedures through the appropriate reporting channels.</li><li>Ensure that personal and sensitive information is handled responsibly and only shared with authorized persons.</li><li>Comply with applicable JASMAR policies and relevant laws and regulations in Sudan.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education</strong></p><ul><li>Diploma or Bachelor's degree in Business Administration, Office Administration, Secretarial Studies, Management, Public Administration, or a related field.</li><li>Relevant professional certificates in office administration or secretarial studies will be an advantage.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum <strong>3 years of relevant experience</strong> in executive/management secretarial work, office administration, executive assistance, or administrative support.</li><li>Previous experience with a national or international NGO is highly desirable.</li><li>Experience working in humanitarian, development, or civil society organizations is an advantage.</li><li>Experience supporting a senior manager, director, executive, or organizational leader is highly desirable.</li></ul><p> </p><p><strong>Skills</strong></p><ul><li>Good knowledge of office administration and secretarial procedures.</li><li>Demonstrated ability to support a senior manager and manage a busy and changing schedule.</li><li>Good computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook/email, and internet applications.</li><li>Good document formatting and filing skills.</li><li>Ability to maintain both electronic and physical records.</li><li>Good typing and data-entry skills.</li><li>Ability to prepare professional correspondence, minutes, briefing materials, reports, and administrative documents.</li><li>Strong coordination, follow-up, prioritization, and organizational skills.</li><li>Ability to communicate professionally and diplomatically with senior staff and external stakeholders.</li><li>Basic knowledge of NGO administrative, humanitarian, and organizational procedures is an advantage.</li></ul><p><strong>Competencies</strong></p><ul><li>Professionalism and integrity.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and accuracy.</li><li>Good interpersonal and communication skills.</li><li>High level of confidentiality and discretion, particularly when handling information relating to senior management and organizational affairs.</li><li>Ability to anticipate administrative needs and take initiative within delegated authority.</li><li>Ability to work independently and as part of a team.</li><li>Flexibility and willingness to perform a variety of administrative tasks.</li><li>Ability to work under pressure and meet deadlines.</li><li>Ability to manage competing priorities and frequent changes in schedules.</li><li>Respectful and service-oriented attitude.</li><li>Commitment to JASMAR's values and humanitarian principles.</li></ul><p> </p><p><strong>Language Requirements</strong></p><ul><li><strong>Arabic:</strong> Excellent written and spoken Arabic.</li><li><strong>English:</strong> Good working knowledge of English, particularly for correspondence and basic documentation.</li><li>Additional Sudanese/local languages are an advantage depending on the duty station.</li></ul><p> </p><p><strong>General Responsibilities</strong></p><p>The post holder may be required to perform other reasonable duties related to the position and organizational needs.</p><p>JASMAR is committed to equal opportunity, non-discrimination, safeguarding, accountability, inclusion, integrity, and respect for human dignity. All employees are expected to uphold these principles and comply with JASMAR's policies, procedures, Code of Conduct, and applicable laws and regulations.</p>
<p>Safeguarding Risk Rating: 3<br>Section/Unit: PaQ<br>Grade Level: 2<br>No. of Post: 1<br>Duty Station: Kassla<br>Duration: One Year<br>Closing Date: 07 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. </p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </p><p>into action — helping people triumph over adversity and build stronger communities from within. </p><p>Now, and for the future.</p><p><strong>The Program / Department / Team </strong>(Program / Department Summary)</p><p>Crisis Analysis at Mercy Corps leverages data and analysis to support context-appropriate, conflict-sensitive, and forward-thinking responses to complex crises. Crisis Analysis provides insights into the contextual backdrop to our programming as well as timely, dynamic and granular data and analysis. </p><p> </p><p>By considering the root causes and systemic drivers of fragility in a holistic manner, Crisis Analysis can support the crafting of truly transformative solutions that Mercy Corps’ foundational resilience approach calls for. The unit has carved out a niche among evidence and information providers in the humanitarian and development space, owing to the granularity, reactivity and holistic approach of our products, which focus on some of the most hard-to-reach, data-poor and complex contexts requiring assistance. </p><p>This is underpinned by our status as an operational INGO, which ensures that our analysis products are practicable and relevant for humanitarian and development actors.</p><p> </p><p><strong>The Position </strong></p><p>The Field Researcher conducts day-to-day situation monitoring in their assigned location, while also supporting verification and monitoring of partner project activities and triangulates and verifies the accuracy of incidents.</p><h4>Duties and responsibilities</h4><h4><strong>Essential Responsibilities </strong></h4><p><strong>Objectives:</strong></p><p>Under supervision of the Team lead and the Field coordinator, the Field Researcher will be responsible for:</p><p>The day-to-day situation monitoring in their location and reporting on access, displacement, humanitarian needs, market prices, response efforts, relevant conflict incidents, infrastructure, historical economic drivers, social relationships, perceptions, informal dispute resolution mechanisms, local authorities, power dynamics, and laws/regulations.</p><p>Support the verification or monitoring (if possible) of partners’ projects activities at activities sites, including data collection, beneficiary verification, monitoring of delivery and distribution of commodities and submission of routine reports to the M&E focal point. </p><p>The Field Researcher will receive training on identifying relevant information, and collecting it in a responsible, accurate and sustainable manner. Relevant information would typically include: economic activity and prices of goods; the structure of local communities; relative happiness or otherwise of people within the community; people moving out of or into the local area; etc.</p><p>The Field Researcher will receive weekly updates on the priorities for information collection. They will occasionally be asked to confirm whether an incident reported in rumors or the media was accurate.</p><p> </p><p><strong>Activities:</strong></p><ul><li>Respond to requests for information</li><li>Proactively identify relevant information</li><li>Support triangulation and confirmation of events</li><li>Attend all required team meetings</li><li>Regular Field Researcher Outputs:</li><li>Draft sections of Daily (when needed) and Weekly Reports</li><li>Draft Situational Reports to alert when incidents take place</li><li>Collaborate on Thematic Reports</li><li>Gather data from several different data streams</li></ul><p><strong>Deliverables:</strong></p><ul><li>Weekly and ad-hoc updates to the Field Coordinator</li><li>Timely response to requests for confirmation</li></ul><h3>SAFEGUARDING RESPONSIBILITIES </h3><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To: </strong>Team lead </p><p><strong>Works Directly With: </strong>work closely with Field coordinator, Crisis Analyst, Team lead and MEL staff.</p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>At least two years’ experience in the aid and development sector, with a level of experience in a conflict-affected environment;</li><li>Functional knowledge of Excel, and data collection software such as comcast</li><li>Extensive experience living/working in Sudan</li><li>Data analysis experience is a plus</li><li>Competency in Internet and Microsoft Office systems including Word, Excel, and PowerPoint;</li><li>Fluency in English and Arabic, both written and spoken is required.</li></ul><h4><strong>Success Factors </strong></h4><p>The successful candidate will be proactive, observant, and committed to collecting accurate and reliable information in a timely manner. They will possess strong interpersonal and communication skills, demonstrate sound judgment when verifying information, and adapt effectively to changing contexts. Success in this role requires integrity, attention to detail, teamwork, and a strong commitment to accountability, safeguarding, and ethical data collection practices.</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position can be based kassala it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p> </p>
<p>Section/Unit: Program<br>Grade Level: 4<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 1 year<br>Closing Date: 31 August 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. </p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </p><p>into action — helping people triumph over adversity and build stronger communities from within. </p><p>Now, and for the future.</p><p> </p><p><strong>The Program / Department / Team </strong>(Program / Department Summary)</p><p>Crisis Analysis at Mercy Corps leverages data and analysis to support context-appropriate, conflict-sensitive, and forward-thinking responses to complex crises. Crisis Analysis provides insights into the contextual backdrop to our programming as well as timely, dynamic and granular data and analysis. </p><p>By considering the root causes and systemic drivers of fragility in a holistic manner, Crisis Analysis can support the crafting of truly transformative solutions that Mercy Corps’ foundational resilience approach calls for. The unit has carved out a niche among evidence and information providers in the humanitarian and development space, owing to the granularity, reactivity and holistic approach of our products, which focus on some of the most hard-to-reach, data-poor and complex contexts requiring assistance. </p><p>This is underpinned by our status as an operational INGO, which ensures that our analysis products are practicable and relevant for humanitarian and development actors.</p><p> </p><p><strong>The Position </strong>(General Position Summary)</p><p>The Field Data Officer collates, triangulates, and cleans field researchers' monitoring data, leads on coordination with external partners and state-level aid coordination groups and summarize findings for the Crisis Analysis Team.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities </strong>(Example Section Below - Adapt to Specific Role, Safeguarding</p><p><strong>Objectives:</strong></p><p>Under supervision of the Team lead, the Field Data officer will be responsible for:</p><ol><li>Collating the day-to-day situation monitoring by field researchers and work on the triangulation, confirmation and cleaning of collated monitoring information.</li><li>Engage with the relevant state-level aid coordination groups and fora, summarize relevant information and present them to the crisis analysis team.</li><li>Lead data collection activities on specific projects working with Crisis Analysis Team and other partners.</li></ol><p>The Field Data Officer will receive training on collating, triangulating and confirming relevant information. Relevant information would typically include: economic activity and prices of goods; the structure of local communities; relative happiness or otherwise of people within the community; people moving out of or into the local area; etc.</p><p><strong>Activities:</strong></p><ul><li>Work with filed researchers to proactively identify relevant information</li><li>Engage in the triangulation and confirmation of events</li><li>Assist in designing data collection tools and interventions that incorporate CA standards on design and monitoring</li><li>Coordinate and play a role in country assessments as requested. Provide input as to data collection and analysis systems and act as a link to MEL technical teams.</li><li>Attend all required team meetings</li><li>Attend all relevant coordination meetings</li></ul><p><strong>Regular Field Researcher Outputs:</strong></p><ul><li>Draft sections of Daily (when needed) and Weekly Reports</li><li>Draft Situational Reports to alert when incidents take place</li><li>Collaborate on Thematic Reports</li><li>Incorporate and overlay humanitarian access, security, and humanitarian needs data.</li><li>Validate, clean and organize data from several different data streams</li><li>Critically analyze data and create or collect case studies, success stories shareable with internal and external audiences. </li></ul><p><strong>Deliverables:</strong></p><ul><li>Weekly and ad-hoc updates to the Team Lead and Crisis Analyst</li><li>Regular updates to key resource libraries</li><li>Timely response to requests for confirmation</li></ul><h3><strong>SAFEGUARDING RESPONSIBILITIES </strong></h3><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To: </strong>The coordinator will report to the Team lead </p><p><strong>Works Directly With: </strong>work closely with Field Researcher’s, Crisis Analyst and MEL staff.</p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>At least three years’ experience in the aid and development sector, with a level of experience in a conflict-affected environment;</li><li>Functional knowledge of Excel, data collection software such as Comcast, data analysis and visualization software such as R, Python or PowerBI;</li><li>Functional knowledge of GIS software such as ARC GIS and design software such as Adobe Illustrator is a plus; </li><li>Extensive experience living/working in Sudan;</li><li>Competency in Internet and Microsoft Office systems including Word, Excel, and PowerPoint;</li><li>Fluency in English and Arabic, both written and spoken is required.</li></ul><h4><strong>Success Factors </strong></h4><p>The successful candidate will demonstrate strong analytical thinking, attention to detail, and the ability to synthesize information from multiple sources into clear and actionable insights. They will be proactive, highly organized, and capable of managing competing priorities in a dynamic and complex environment. Strong communication, collaboration, and relationship-building skills are essential, along with a commitment to data quality, integrity, and Mercy Corps’ safeguarding and accountability principles.</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in any location with Mercy Corp offices and it requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>
<p>JOB CODE: MS01902<br>SALARY: 1755 $<br>Section/Unit: MEDICAL & PARAMEDICAL<br>Grade Level: 8<br>Supervisor: NURSING ACTIVITY MANAGER<br>No. of Post: 1<br>Duty Station: NORTH KORDOFAN - EL OBEID<br>Duration: Fixed-term contract ending on 31 December 2026, with the possibility of extension<br>Closing Date: 20 August 2026</p><h4>Background</h4><p>We are seeking motivated professionals who will Plan, organize, and evaluate the activities concerning nursing and the team associated, according to MSF values, policies and protocols and universal health standards, in order to warrant the quality and continuity of the health care and the development of the plan of action.</p><h4>Duties and responsibilities</h4><ul><li>Carry out the supervision functions and tasks related to nursing activities i.e. perform as a nurse or anesthetist, whenever required or needed, in order to optimize the resources, contributing with his/her knowledge and experience. </li><li>Implement all the protocols and hygiene procedures, and supervise his/her team follow the same standards, in order to warrant the quality of the care and service in his/her speciality.</li><li>Organize and coordinate the activities of his/her team (week’s schedule, annual leave, absences, etc.), evaluate their performance and define and ensure the needs for training of staff, in order to ensure the coverage of the human resources needs and maintain high standards of quality.</li><li>Carry out and/or supervise the ( decentralized) pharmacy and medical equipment management (drugs orders, follow-up of the stock, storage conditions, inventories, follow-up of expired drugs, drugs consumption using appropriate tools, etc.) in his/her department- with support and collaboration of pharmacy sup/store keeper.</li><li>Ensuring that all staff using medical devices are qualified and trained. Ensuring that cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.</li><li>Carry-out and/or coordinate administrative (exit-paper, transfer-paper, etc.), information and data collection (patient files, forms, statistics, etc.) tasks, and elaborate regular reporting, in order to have updated and reliable information about the day-to-day activity in the project, output/ outcome and support decision-taking.</li><li>Give feedback/ reports to medical focal point.</li></ul><p><strong>MSF Section/Context Specific Accountabilities</strong></p><ul><li>The nurse team supervisor will be able to be accountable for the following roles and responsibilities in North Kordofan Emergency response project (Al Mina, Khor Tagat camps, EOTH):</li><li>Carry out supervisory functions and tasks related to nursing activities with optimal resource utilization and acts nursing role when need arises investing his/her knowledge and experience. </li><li>Implementation of MSF protocols, guidelines and hygiene procedures and standards to improve the quality of care in the assigned health facility of El Obeid NK (Al Amina, Khor Tagat camps, EOTH etc)</li><li>Routine supervision of nursing teams and provide professional and technical support in his/her specialty including delivery of patient care tools (vital sign forms, files, folders, equipment etc)</li><li>Organize and coordinate the activities of his/her team (rosters, weekly training schedules, annual leave, absences, monthly chronogram activities, meetings etc.)</li><li>Conduct and facilitate daily rounds, bedsides, participate in mortality morbidity sessions, monthly meetings in collaboration with medical Doctors and activity managers </li><li>Set an objective for staff/s under his/her supervision and periodic evaluation of their performance (PMS) and define the need for capacity building training of staff to maintain high standards of quality of care and patient satisfaction.</li><li>Carry out and/or supervise medical supplies and equipment management (weekly/monthly drugs orders, follow-up of the stock, storage conditions, inventories, follow-up of expired/over/sleeping stock drugs and their destruction, drugs consumption using appropriate tools, etc.) in his/ her department with support and collaboration of pharmacy sup/store keeper.</li><li>Ensuring that all staff using medical devices are qualified and trained. Ensuring that cleaning and minor maintenance tasks are performed according to the protocols seeking IPC supervisor’s support. Reporting any malfunction of medical devices to line manager and biomed technician. </li><li>Participate with facilitation MCP training of MOH staff, circuit set up of EOTH and collaborate with RRT for alert detection, verification and initial response when needed, </li><li>In collaboration with medical data entry/processing officer, regular data collection, cleaning and submission for HMIS encoding</li><li>Contribute for biweekly sitrep, monthly, quarterly and annual reports related to nursing activities (achievements, challenges, plans etc)</li><li>Carry-out and/or coordinate administrative (exit-paper, discharge, referral, transfer-paper, etc.), information and data collection (patient files, forms, statistics, etc.) tasks, and elaborate regular reporting, in order to have updated and reliable information about the day-to-day activity in the project, output/ outcome and support decision-taking.</li><li>Submit roster attendance sheets regularly before the deadline to the line manager for approval and to HR for incentive payment</li><li>Provide regular feedback/ reports to medical focal point for better improvement of the medical service</li><li>Flexibility to take responsibility when assigned.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td><strong>Education</strong></td><td>Essential: Nursing Diploma </td></tr><tr><td><strong>Experience</strong></td><td><p>Essential: minimum 3 years’ experience as a nurse in MOH hospitals or private hospitals.</p><p>Essential: Nurse registration certificate from the Sudanese Medical Council.</p><p>Preferable: Previous working experience with NGOs/INGOs</p><p>Preferable: Experience in CTC/CTU, NICU/Neonatology, PHC.</p></td></tr><tr><td><strong>Languages</strong> </td><td><p>Essential: English minimum B2 </p><p>Essential: Arabic language </p></td></tr><tr><td><strong>Knowledge</strong></td><td><p>Essential computer literacy - Office (word, excel and internet) </p><p>Preferable: experience in medical data collection.</p></td></tr><tr><td><strong>Competencies</strong></td><td><p>Results and Quality Orientation L2 </p><p>Teamwork and Cooperation L2 </p><p>Behavioural Flexibility L2 </p><p>Commitment to MSF Principles L2 </p><p>Stress Management L2 </p></td></tr></tbody></table></figure><p><strong>Interested candidates are requested to submit their Application in a sealed envelope, mentioning (MSF-Spain - Application Nursing Team Supervisor based in North Kordofan State – El Obeid) to the Labor Office.</strong><br><br><strong>Or</strong><br><br><strong>Submit your Application Online through the following Google Forms link: https://forms.gle/F4pV7CWV2GnHxBGd7</strong><br><br><strong>Applications must be submitted in English Language including:</strong></p><p> </p><p><strong>✓ Motivation letter in English.</strong><br><strong>✓ Updated CV in English.</strong></p><p><strong>✓ Copy of Personal national ID / Passport.</strong></p><p><strong>✓ Copy of Nurse registration certificate from the Sudanese Medical Council.</strong></p><p><strong>✓ Copy of relevant bachelor's degree.</strong></p><p><strong>✓ Copy of relevant work certificates.</strong></p><p><strong>✓ Copy of relevant training certificates.</strong></p><blockquote><p><strong>Please note that Applications submitted through any other channel, incomplete applications, or applications that do not meet the specified criteria will not be considered in the recruitment process.</strong></p><p><strong>Your application will be reviewed only after this form is fully completed and all required documents are uploaded.</strong></p><p><strong>Applications submitted through any other channel, or without the full set of documents in each mentioned upload section, will not be processed or considered.</strong></p><p><strong>All information provided will be handled with strict confidentiality and for recruitment purposes only.</strong></p><p><strong>MSF will never ask candidates for money or services as part of the recruitment process. Any such request should be considered fraudulent</strong><br><strong>We will take immediate action against any fraudulent activity</strong></p></blockquote><p><strong>Tests and interviews will be carried out in English.</strong></p><p><strong>Only short-listed candidates will be contacted.</strong><br><br><strong>Administrative conditions:</strong></p><ul><li>This job profile can be adapted and/or changed according to the evolution of the activities, evolution of the Mission and the program needs.</li><li>The general conditions are detailed in the staff regulations, work contract and health policy.</li></ul>MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF. MSF OCBA is a people-focused humanitarian organization that offers a diverse, collaborative, and inclusive work environment. We believe this approach enhances our work and we are committed to equity in employment. We embrace diverse backgrounds of people working together to exhibit their passion in action for the social mission of MSF. All applications will be treated with the strictest confidence. MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Programs<br>Grade Level: 2<br>Supervisor: CVA Project Manager<br>No. of Post: 1<br>Duty Station: Kadugli<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><h4>Program / Department Summary </h4><p>Mercy Corps (MC) Europe has been working in Sudan since 2009 with the goal of supporting the transition to a fair and lasting peace by implementing programs that promote long-term, sustainable development and contribute to secure, productive and just communities. MC Europe is facilitating recovery by addressing economic recovery needs and laying the groundwork for long-term development. MC Europe’s work in Sudan has three major components: Civil Society Development, Economic Recovery and Development and Humanitarian Assistance with activities that span many sectors including agriculture, market and livelihoods development, water/sanitation, capacity building, peace building, infrastructure rehabilitation, emergency distribution. MC Europe is committed to long-term programming in Sudan and faces numerous opportunities for expansion. </p><p> </p><p>Mercy Corps is delivering multi-purpose cash assistance and protection programming in the Darfurs and Kordofans through the Cash Consortium of Sudan (CCS), funded by ECHO and FCDO alongside other humanitarian grants. The programme meets the urgent needs of conflict-affected and displaced people and host communities. It uses an integrated approach that links cash assistance with protection, health, nutrition and other services through a structured referral system, so that vulnerable individuals reach the support they need safely and on time.</p><h4> </h4><h4>General Position Summary </h4><p>The Referral and Protection Officer will be responsible for identifying vulnerable individuals and households, managing protection cases, and facilitating referrals to appropriate services, including <strong>Multipurpose Cash Assistance (MPCA)</strong>, health, nutrition, and specialized protection services. The officer will ensure referrals are conducted in a timely, safe, confidential, and survivor-centered manner in line with humanitarian protection principles.</p><p>The role will also support the integration of <strong>Protection Mainstreaming</strong> across program activities by promoting safe and equitable access to services, accountability, participation, confidentiality, and the prevention of harm. The officer will coordinate with health facilities, community structures, and service providers, maintain referral and case records, and conduct follow-up to ensure vulnerable individuals receive the support they need.</p><p> </p><p> </p><h4>Duties and responsibilities</h4><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Referral Coordination and Management:</strong><ul><li>Develop and maintain a network of service providers across health, nutrition, protection, GBV and cash (MPCA) services to enable safe and timely referrals for vulnerable individuals and households.</li><li>Coordinate and manage referrals between service providers and Mercy Corps cash (MPCA) and protection programming.</li><li>Ensure referral pathways are efficient, transparent, and accessible to all relevant stakeholders.</li></ul></li><li><strong>Case Management:</strong><ul><li>Maintain a comprehensive database of referred cases and monitor their progress through MPCA and protection services.</li><li>Conduct follow-ups with families and ensure they receive the necessary support and assistance.</li><li>Document and report on the outcomes of referrals and the impact of the assistance provided.</li></ul></li><li><strong>Communication and Collaboration:</strong><ul><li>Act as the primary liaison between primary health facilities, community organizations, and MPCA program staff.</li><li>Facilitate regular meetings and communication among stakeholders to ensure cohesive service delivery.</li><li>Advocate for the needs and rights of vulnerable individuals, including survivors of protection incidents, within the referral network.</li></ul></li><li><strong>Monitoring and Evaluation:</strong><ul><li>Monitor the effectiveness of referral processes and identify areas for improvement.</li><li>Collect and analyze data related to referrals and outcomes to inform program development and adjustments.</li><li>Prepare regular reports on referral activities and outcomes for internal and external stakeholders.</li></ul></li><li><strong>Training and Capacity Building:</strong><ul><li>Provide training and support to field staff and partners on referral pathways, safe identification and protection mainstreaming.</li><li>Develop and distribute informational materials about referral pathways and MPCA programs.</li></ul></li><li><strong>Compliance and Ethical Standards:</strong><ul><li>Ensure all referral activities comply with organizational policies, donor requirements, and relevant legal and ethical standards.</li><li>Maintain confidentiality and protect the privacy of all individuals and households involved in the referral process.</li></ul></li></ol><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Knowledge and Experience </h4><ul><li><strong>Education:</strong><ul><li>Bachelor’s degree in Social Work, Public Health, Nutrition, or a related field. Master’s degree preferred.</li></ul></li><li><strong>Experience:</strong><ul><li>Minimum of 3 years of experience in case management, social work, or a related field.</li><li>Experience working with malnourished children and familiarity with SAM and MAM.</li><li>Previous experience in humanitarian aid, cash assistance programs, or community outreach is highly desirable.</li></ul></li><li><strong>Skills:</strong><ul><li>Strong organizational and coordination skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work collaboratively with diverse stakeholders.</li><li>Proficiency in data management and reporting.</li><li>Empathy and cultural sensitivity when working with vulnerable populations.</li></ul></li><li><strong>Other Requirements:</strong><ul><li>Ability to travel within the region as needed.</li><li>Fluency in Arabic and English.</li><li>Commitment to the mission and values of Mercy Corps.</li></ul></li></ul><h4>Success Factors </h4><h4>The successful Referral and Protection Officer will combine exceptional management skills and technical experience in running Cash Transfer Programs (CTP) in North Kordofan. S/he will have an outstanding ability to implement CTP programs. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. S/he will also have proven experience with cross-cultural teams and capacity building. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, and thrive in an evolving and changing environment while taking care of self and others.</h4><p><strong>Organizational Learning</strong></p><ul><li>As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. </li></ul><p><strong>Accountability to Partners</strong></p><ul><li>Mercy Corps team members are expected to support all efforts towards accountability, specifically <br>to our partners and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects.</li></ul><p><strong>Safeguarding Responsibilities</strong></p><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work</li></ul><p> </p><ul><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</li></ul><h4>Supervisory Responsibility</h4><p>None</p><h4> </h4><h4>Accountability </h4><p><strong>Reports Directly To: CVA Project Manager (CVA PM)</strong></p><p><strong>Works Directly With: National Protection Advisor (technical), Area Manager, Head of Based, Finance Department, Operations Department, Director of Programs</strong></p><p> </p><p> </p><p><strong>Safeguarding & Ethics</strong></p><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><p><strong>LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS</strong></p><p>The position is based in Kadugli, South Kordofan State, Sudan</p><p> </p><p>Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues. </p><p> </p>
<p>Safeguarding Level: 2<br>Grade: G: 4<br>Section/Unit: Program<br>Grade Level: 4<br>Supervisor: Head of Base - El Obeid<br>No. of Post: 1<br>Duty Station: El Obeid, North Kordofan<br>Duration: September 2026 – May 2027<br>Closing Date: 27 August 2026</p><h4>Background</h4><p> </p><h4><strong>About Mercy Corps</strong></h4><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. </p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </p><p>into action — helping people triumph over adversity and build stronger communities from within. </p><p>Now, and for the future.</p><p> </p><h4><strong>The Program / Department / Team</strong></h4><p>Mercy Corps’ Sudan crisis response seeks to meet the humanitarian needs of vulnerable Sudanese and other conflict-affected people across the country. Mercy Corps Sudan is recognized as a leader in market systems, agricultural, and food security and building on this experience, the MC Sudan humanitarian program will layer in resilience and other program activities where appropriate and feasible to do so. Assistance is delivered with a focus on needs, in partnership with local actors and civil society. </p><p> </p><p>Collective Sudan (CCS) is a collaborative platform to advance a progressive vision of the potential of cash assistance to transform humanitarian response and recovery in partnership with vulnerable conflict-affected populations. CCS is led by Mercy Corps, building on its global experience and learning on leading cash consortia in multiple country contexts, as well as general expertise in cash coordination and breadth of technical resources. The consortium has 19 partners including 8 international NGOs and 11 national NGOs. IMPACT is a non-implementing partner dedicated to Monitoring, Evaluation, Research and Learning. IMPACT will support quality data systems and an objective evidence base that will be essential to CCS’ accountability and adaptive management to refine programming approaches to enhance impact as the Sudan crisis context evolves. The CCS works closely with other consortia and actors in Sudan to deliver an effective CVA response for communities affected by the crisis.</p><p> </p><p>The core pillars of the CCS response include: 1) basic needs through cash assistance both at the community level through Group Cash Transfers (GCTs) delivered to Community-Based Organizations (CBOs), as well as at the household-level through Multi-Purpose Cash Assistance (MPCA); 2) strengthening market systems to ensure resilience of key market actors and supply chains as well as strengthening the availability and affordability of key commodities; 3) strengthening capacity of local partner organizations with an emphasis on accompaniment and mentorship; and 4) generation of learning and evidence to inform broader response efforts.</p><h4>Duties and responsibilities</h4><p> </p><h4><strong>Essential Responsibilities </strong></h4><p><i>1. Programmatic Coordination & Facilitation</i></p><ul><li>Support facilitation of ABC coordination meetings at the state level.</li><li>Ensure coordination processes are inclusive, neutral, and solutions-oriented.</li><li>Support alignment with clusters, INGO Forum, ERM, and other coordination structures.</li><li>Engage with private sector actors, including Chambers of Commerce and market actors, to support market-based programming.</li><li>Support identification of response gaps and coordination of follow-up actions.<br><br> </li></ul><p><i>2. Information Management & Coordination Support</i></p><ul><li>Maintain up-to-date service mapping (who does what, where).</li><li>Support partner mapping and tracking of operational presence and capacity.</li><li>Contribute to joint prioritisation exercises and area-based planning processes.</li><li>Support tracking of referrals and coordination follow-ups.</li><li>Ensure timely sharing of information with the ABC Coordinator.<br><br> </li></ul><p><i>3. Operational Tracking & Problem Solving</i></p><ul><li>Track operational bottlenecks, including access, logistics, and service delivery constraints.</li><li>Support coordination with the INGO Forum on access-related challenges.</li><li>Engage with INSO to ensure awareness of security dynamics affecting operations.</li><li>Facilitate communication between partners to address constraints.<br><br> </li></ul><p><i>4. Stakeholder Engagement</i></p><ul><li>Engage with local authorities, communities, and local actors to strengthen contextual understanding.</li><li>Support inclusion of NNGOs, local responders, and private sector actors in coordination processes.</li><li>Maintain strong working relationships with partners operating in the state.<br><br> </li></ul><p><i>5. Learning & Adaptation</i></p><ul><li>Support documentation of lessons learned and good practices from state-level coordination.</li><li>Contribute to adaptive management of the ABC model based on contextual changes.</li><li>Participate in cross-state learning and exchange processes.<br><br> </li></ul><p> </p><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><p> </p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To:</strong> The ABC State Lead will have a technical reporting line to the ABC Coordinator – Kordofans, with line management arrangements supported by the host agency as applicable.</p><p><strong>Works Directly With: </strong>CCS Secretariat,<strong> </strong>CCS National Partner Organizations, CCS International Partner Organizations, Mercy Corps Sudan Partnerships, Local authorities, Mercy Corps Programs, Operations and Finance teams, Regional and HQ Technical Support Units</p><p> </p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>Bachelor’s degree in humanitarian affairs, development studies, social sciences, or related field.</li><li>Minimum 4–6 years of experience in humanitarian programming or coordination roles.</li><li>Experience working with INGOs, NNGOs, and coordination structures.</li><li>Strong facilitation, communication, and coordination skills.</li><li>Fluency in Arabic required; English proficiency required.</li><li>Strong knowledge of the Kordofan context and local actor landscape required.</li><li>Ability to operate in complex, insecure, and access-constrained environments.</li><li>Proven ability to <strong>build trust and collaboration</strong> with diverse stakeholders, including local NGOs, community groups, and consortium partners.</li><li>Excellent communication and presentation skills in <strong>Arabic and English</strong> (written and verbal).</li></ul><p> </p><h4><strong>Success Factors </strong></h4><p>The successful Capacity Strengthening Coordinator will combine deep technical knowledge of cash transfer programming with practical experience in supporting and developing partners. They will demonstrate creativity and adaptability in addressing challenges, particularly in complex or conflict-affected contexts. The officer will have strong communication and interpersonal skills to engage a range of stakeholders and foster effective partnerships. They will be experienced in designing, leading, and supporting capacity development initiatives, helping partners improve their systems and practices. The ideal candidate thrives in dynamic environments, manages multiple priorities efficiently, and approaches challenges with problem-solving and accountability. Clear, collaborative communication, and teamwork are central to success in this role.</p><p> </p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in Elobaid and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><p> </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p> </p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><h4> </h4>
<p>Safeguarding Risk Rating: 1<br>Section/Unit: HR<br>Grade Level: 2<br>Supervisor: HR Coordinator & HOB<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: One year<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p> </p><p><strong>The Program / Department / Team (Program / Department Summary)</strong></p><p><br>The Human Resources department is responsible for maintaining and updating all information of People and Culture documents for Mercy Corps Sudan Provides support to the management of People and Culture for Mercy Corps programming in Sudan and assists in the achievement of MC Sudan programs objectives with the facilitation of recruitment, remuneration and staff development issues across the mission.</p><p> </p><p><strong>The Program / Department / Team (Program / Department Summary)</strong></p><p><br>The Human Resources department is responsible for maintaining and updating all information of People and Culture documents for Mercy Corps Sudan Provides support to the management of People and Culture for Mercy Corps programming in Sudan and assists in the achievement of MC Sudan programs objectives with the facilitation of recruitment, remuneration and staff development issues across the mission.</p><p> </p><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p>The specific duties and responsibilities of the HR Officer include, but are not limited to, the following:<br><strong>KEY AREAS OF RESPONSIBILITY:</strong><br>• Deliver client-focused and efficient Learning and Development (L&D) services to all employees of Mercy Corps Sudan.<br>• Conduct thorough assessments to identify learning gaps and determine the necessary support and training required.<br>• Assist the Learning & Talent Development Coordinator in pinpointing the organization's training needs.<br>• Thrive under tight deadlines while providing insightful contributions regarding L&D issues.<br>• Support employees by maintaining an up-to-date record of all mandatory trainings for Mercy Corps Sudan through the Learning Management System (LMS).<br>• Conduct in-person induction programs for newly recruited volunteers and regular staff on a consistent basis.<br>• Facilitate annual refresher induction programs for all staff members.<br>• Coordinate personalized functional inductions for new members of the extended senior management team (SMT) and international staff.<br>• Ensure that training materials are current and pertinent.<br>• Prepare and present reports detailing training activities, participation rates, and outcomes.<br>• Employ a variety of training methods, including in-person, online, and blended learning formats.<br>• Remain informed about the latest trends and best practices in employee learning and development.<br>• Manage the scheduling of employee participation during the onboarding process.<br>• Design assessments (pre-tests and post-tests) to evaluate employees' understanding of organizational standards.<br>• Address all incoming inquiries, questions, and technical issues related to L&D.<br>• Gather and analyze feedback from staff regarding the effectiveness of training programs.<br>• Maintain and update relevant L&D tracking systems.<br>• Promote awareness of mental health issues and work to reduce stigma through educational and communication initiatives.<br>• Perform any additional tasks as assigned by the supervisor.<br>•As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.</p><p><br><strong>SAFEGUARDING RESPONSIBILITIES</strong></p><p><br>●Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.<br>●Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>• <strong>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</strong></p><p><br><strong>SAFEGUARDING RESPONSIBILITIES</strong><br>●Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.<br>●Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>●Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</p><p><br><strong>Supervisory Responsibility</strong></p><p><br>People and Culture Intern</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To: </strong>HR Coordinator & HOB<br><strong>Works Directly With:</strong> All MC Sudan Team</p><p> </p><p><strong>Accountability to Participants and Stakeholders</strong></p><p><br>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><p><br><strong>Essential:</strong></p><p><br><strong>A minimum of 3 years progressively responsible working experience in human resources management, several of which must be in the areas of performance management,</strong> staff development, leadership development, and/or employee engagement, is required with an advanced degree. 3 or more years of similar experience is required . Experience working in a multicultural or international work environment is required.</p><p><br><strong>Desirable:</strong></p><p><br>Experience in the design and practical delivery of formal training programmes is desirable.<br>Educational Background: A degree in Development Studies, Management, Business, or a related field is required.</p><p><br><strong>Knowledge and Experience</strong></p><p><br>•Minimum 3 years of experience working with International NGOs in HR Functions as a talent and development officer<br>•Bachelor level required in Business Administration or similar field of studies.<br>•Understanding of adult learning, training concepts, and practical application of training approaches;<br>•Solid understanding and practical experience of modern performance management techniques;<br>•Experience with leadership assessment tools, coaching programs & techniques, leader-led development, action learning, and experiential activities;<br>•Proficiency in using MS software;<br>•Experience in designing, implementing, and evaluating projects and programmes;<br>•Excellent organisational and coordination skills;<br>•Excellent communication skills, both oral and written. Ability to listen to others and take the ideas of others into consideration;<br>•Willingness to travel to MC Sudan Field Offices<br>•Fluency in English.</p><p><strong>Success Factors</strong></p><p><br>The successful Learning & Development Officer will demonstrate a strong commitment to staff learning, professional development, and organizational growth. They will be skilled in identifying learning needs, coordinating and delivering effective training programs, and supporting employees throughout the onboarding and development journey. The role requires excellent organizational and coordination skills, the ability to manage multiple priorities, meet deadlines, and adapt to changing program needs. The Learning & Development Officer will build strong collaborative relationships with teams across the organization and communicate effectively with both national and international staff. The most successful Mercy Corps team members show a commitment to continuous learning, teamwork, accountability, and high-quality service delivery while promoting a positive learning culture throughout the organization.</p><p> </p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in LOCATION and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><p> </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p> </p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p> </p><p> </p>
<p>Safeguarding Level: Level 3<br>Grade Level: 2<br>Supervisor: CVA Manager<br>No. of Post: 2<br>Duty Station: North Kordofan State<br>Duration: Until March 2027<br>Closing Date: 16 Sept 2026</p><h4>Background</h4><p> </p><h4><strong>About Mercy Corps</strong></h4><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. </p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </p><p>into action — helping people triumph over adversity and build stronger communities from within. </p><p>Now, and for the future.</p><p> </p><h2><strong>Program / Department / Summary</strong></h2><p>Mercy Corps (MC) Europe has been working in Sudan since 2009 with the goal of supporting the transition to a fair and lasting peace by implementing programs that promote long-term, sustainable development and contribute to secure, productive and just communities. MC Europe is facilitating recovery by addressing economic recovery needs and laying the groundwork for long-term development. MC Europe’s work in Sudan has three major components: Civil Society Development, Economic Recovery and Development and Humanitarian Assistance with activities that span many sectors including agriculture, market and livelihoods development, water/sanitation, capacity building, peace building, infrastructure rehabilitation, emergency distribution. MC Europe is committed to long-term programming in Sudan and faces numerous opportunities for expansion. </p><p> </p><p>Mercy Corps is delivering multi-purpose cash assistance and protection programming in the Darfurs and Kordofans through the Cash Consortium of Sudan (CCS), funded by ECHO and FCDO alongside other humanitarian grants. The programme meets the urgent needs of conflict-affected and displaced people and host communities. It uses an integrated approach that links cash assistance with protection, health, nutrition and other services through a structured referral system, so that vulnerable individuals reach the support they need safely and on time.</p><p> </p><p> </p><h4><strong>The Position </strong>(General Position Summary)</h4><p>This position is responsible for understanding Sudan’s ever-changing implementation context and humanitarian coordination landscape, articulating Mercy Corps Sudan’’s vision for CVA programme design and development; serving as focal point on proposals with CVA components; supporting quality analysisand implementation for CVA; supporting evaluations and research; and helping manage partner relations at local level. This role will provide direct support to program teams, </p><h4>Duties and responsibilities</h4><h4><strong>Essential Responsibilities </strong></h4><p> </p><p><strong>Program Management</strong></p><ul><li>Support conducting operational due diligence, feasibility, and risk assessments for pilots.</li><li>Fully own end-to-end design, planning, and execution of CVA projects, and coordinate with external and internal stakeholders to ensure successful end-to-end execution.</li><li>Support in the design and build of operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)</li><li>Support CVA Coordinator to manage partnerships with vendors, subgrantees/subcontractors and other external parties to support implementation.</li><li>Support CVA coordinator to ensure program implementation is on time, on target and on budget, using effective Mercy Corps (and other standard) program quality tools to achieve the desired impact.</li><li>Support the CVA coordinator to ensure effective and transparent use of financial resources and timely, accurate and informative reporting in line with donor and Mercy Corps policies and procedures.</li><li>Support CVA coordinator to develop partnership frameworks, partner agreements/Memorandum of Understandings, and oversee partner capacity building.</li><li>Support all donor reporting and communications and track major grant milestones, deliverables, cost-share requirements, and project burn rates</li><li>Support the CVA coordinator to collaborate with the communications team to create content to drive donor conversations and position MC as a thought leader in the cash space in Sudan.</li></ul><p> </p><p> </p><p><strong>Research, Learning and Impact (in close coordination with the PAQ unit)</strong></p><p> </p><ul><li>Work with Mercy Corps’ program and PaQ departments on the piloting, evidence-building, and growth of CVA, in line with the country's priorities.</li><li>Leverage existing research and evidence pieces in shaping program design and improving impact, including through lessons gleaned from ongoing impact evaluations, reviews and partner studies.</li><li>Support the design and use of robust monitoring and evaluation frameworks across CVA, including through the development of tools, surveys and methodologies to improve how outcomes are measured, in alignment with global industry standards and best practices.</li><li>Support new and ongoing programs with best practice advice and assistance on assessment, implementation, research, and evaluation needs.</li><li>Support field teams to regularly conduct market analysis and Multisectoral Rapid Assessment within the framework of the CVA.</li><li>Support the CVA coordinator to conduct assessments; write case studies, learning documents, short articles, and blogs; and develop internal and external dissemination plans for all products.</li></ul><p> </p><p> </p><h2><strong>Finance and Compliance Management</strong></h2><ul><li>Ensure compliance and transparent use of resources in line with donor and Mercy Corps policies.</li><li>Monitor and adherence to grant agreements, Mercy Corps’ policies and procedures and other relevant regulations, including those of the Government of Sudan.</li></ul><p> </p><p> </p><p> </p><h2><strong>SAFEGUARDING RESPONSIBILITIES </strong></h2><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><p> </p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To: </strong>CVA Coordinator</p><p><strong>Works Directly With: </strong>CVA team and other program teams,<strong> </strong>PAQ Unit, members of Operations and procurement, Program departments, finance dept, (Cash and voucher Advisors);</p><p> </p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects</p><h4>Minimum Qualification, Skills and Experience Required</h4><p> </p><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>Bachelor’s degree required.or equivalent in nutrition, international development, business,economics or relatedfield, M.A, M.S., M.Sc is preferrable,</li><li>3 + years working in humanitarian responseand development.</li><li>2 + years’ direct experiencein supporting CVA, Cash programming in the field, includingextensive field-based researchand market assessments.</li><li>Proven understanding of and experience using CVA tools, indicators, and other best practices.</li><li>Previous experience managingcash transfer programming and knowledge of e-transfer mechanisms.</li><li>Previous experience buildingcapacity of staffand local partners.</li><li>Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance, to effectively support implementation of programs while staying compliant with donor and Mercy Corps regulations.</li><li>Advanced computer skillsin MS Office programs, particularly Excel.</li><li>Effective verbal and written communication, multi-tasking, organizational and prioritization skills.</li><li>Excellent oral and written English skills required,Arabic fluency is an asset.</li><li>Knowledge of Sphere standards and other training in humanitarian response preferred.</li></ul><p> </p><h4><strong>Success Factors </strong></h4><p>Define the specific behavior and attitudes critical to success in the position at time of hire and as it develops over time in <strong>paragraph form</strong> (soft skills).</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</p><p> </p><p><strong>Females are highly encouraged to apply</strong></p>
<p>Safeguarding Level: 3<br>Supervisor: CARM Coordinator<br>No. of Post: 1<br>Duty Station: Atbara<br>Duration: One Year<br>Closing Date: 14 Sept 2026</p><h4>Background</h4><h4>About Mercy Corps</h4><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. <br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions <br>into action — helping people triumph over adversity and build stronger communities from within. <br>Now, and for the future.</p><h4>Program / Department Summary </h4><p>The Community Accountability and Reporting Mechanism (CARM) unit exists to strengthen program efforts and ensure accountability to community and participants. The CARM Unit creates awareness across communities, collect, collate feedback and facilitate provision of timely feedback using appropriate feedback channel as documented in CARM SoP.</p><h4> </h4><h4>General Position Summary </h4><p>A Community Accountability and Reporting Mechanism (CARM) is an essential part of Mercy Corps' commitment to excellence and integrity, by providing individuals, organizations, local groups, and other stakeholders a means of raising concerns about potential staff misconduct or sharing feedback or programmatic activities (positive and negative) with Mercy Corps, independently from program operations. In the context of Sudan, rolling out and implementing CARM will ensure that the Sudan team will continue to uphold Mercy Corps' high standards of accountability, The CARM Assistant will support CARM implementation. The successful candidate will divide his/her time between the continued establishment, maintenance, management, and adaptation of CARM implementation and rollout of CARM across the program.</p><h4> </h4><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p>Implementation and Program Quality:</p><ul><li>Establish and manage program level feedback channels (helpdesk, intake forms, suggestion boxes, community accountability committee, community ambassadors, face-to-face).</li><li>Log all feedback and responses into the CARM database.</li><li>Refer sector specific feedback to appropriate channels for resolutions. Ensure all documents and actions taken are documented and feedback is given to the informants.</li><li>Ensure feedback is closed within the appropriate timeframe.</li><li>Support the creation and circulation of monthly CARM report for relevant stakeholders, that presents CARM findings, successes, trends and tweaks to implementation processes, and adaptation as a result of feedback received.</li><li>Support in the preparation of a weekly and/or as necessary status update on CARM for field teams.</li><li>Support in the development of work plans at the field level for the implementation of CARM.</li><li>Conduct sensitization on CARM to community members. Ensure inclusive sensitization in all communities.</li><li>Support the communications team and/or local partners in designing and disseminating appropriate communication materials that promote the use of feedback mechanisms or transparency (hotline, business cards, distribution signs, community signs and banners, etc.).</li><li>Conduct field visits, engage in CARM spot checks.</li><li>Liaise with necessary units to support programs in encouraging community participation in needs assessments and project design.</li><li>Support in the maintenance and organization of program CARM database, in coordination with the Country CARM Coordinator.</li><li>Perform other duties and responsibilities as required that may be assigned from time by supervisor.</li></ul><p><strong>Protection Support in Kassala</strong></p><ul><li>Safely identify individuals who may have protection concerns or specific needs through respectful, confidential, and non-judgmental engagement with affected communities, staff, and partners</li><li>Conduct a basic assessment of identified needs without undertaking case management or detailed questioning, while applying the principles of confidentiality, informed consent, safety, dignity, and do no harm.</li><li>Provide accurate information on available services and support individuals to make informed decisions about accessing assistance, including obtaining informed consent before initiating any referral.</li><li>Facilitate safe and timely referrals to appropriate specialized services, including GBV response services, Child Protection, Protection, Health, MHPSS, Legal Assistance, Shelter, Food Security, and other available support services, according to established referral pathways.</li><li>Follow up on referrals, where appropriate and based on consent, to confirm whether individuals were able to access services and identify any barriers requiring further action.</li><li>Maintain updated service mapping and referral pathways to ensure accurate information on available and accessible services for affected populations.</li><li>Record referral information using secure documentation systems, ensuring confidentiality, data protection, restricted access, and compliance with safeguarding and protection standards.</li><li>Ensure all identification and referral activities are survivor-centered, inclusive, accessible, and aligned with humanitarian principles and organizational SOPs<strong>.</strong></li></ul><p><strong>Coordination:</strong></p><ul><li>Collaborate with other actors to develop referral maps and mechanisms for communities where Mercy Corps implements programs.</li></ul><p> </p><p> </p><p><strong>Accountability to Beneficiaries</strong></p><ul><li>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.</li><li>Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times.</li></ul><p> </p><p><strong>SECURITY</strong></p><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team members operate in a secure environment and are aware of policies.</li></ul><p> </p><p><strong>Supervisory Responsibility</strong></p><p>None </p><p> </p><p><strong>Accountability</strong></p><p><strong>Technically Reports Directly To: </strong>Country CARM Coordinator</p><p><strong>Administratively</strong>: Work closely with Project Leads</p><p><strong>Works Directly With: </strong>Program Team, PaQ team members including MEL Teams, including Mercy Corps participants.</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><ul><li>A minimum of NCE/OND or equivalent in relevant field. </li><li>1-2 years of related work experience, preferably with an international or local Non- Governmental Organization (NGO).</li><li>Excellent writing skills in English and Sudani Arabic.</li><li>Proven experience in data collection, data-entry, data/information management and analysis.</li><li>Proven experience in developing or contributing to accountability frameworks, Standard Operating Procedures (SoPs) for feedback mechanisms.</li><li>Experience and/or training in handling sensitive information - Core Humanitarian Standards (CHS) training is an advantage.</li><li>The ability to work closely in a team, be patient, adaptable, flexible, able to improvise and work in an environment that is often stressful and potentially volatile.</li><li>Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, considering challenges. </li></ul><h4>Success Factors </h4><p>The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Sudan. S/he will be an excellent communicator, multi-tasker, and able to work in ambiguous situations as well as possess a meticulous eye for detail to ensure data accuracy and consistency within the database.</p><p> </p><p>S/he should be a tolerant and flexible individual, able to work in difficult and stressful environments and follow procedures. The successful candidate will be focused on team building and capacity-building of staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.</p><p> </p><h4>Living Conditions / Environmental Conditions </h4><p>The position is based Atbara and Kassala and requires up to 50% travel to different field locations within the state. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.</p><p>Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.</p><p> </p><p><strong>DIVERSITY, EQUITY & INCLUSION</strong></p><p>Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</p><p> </p><p> </p><p> </p><p><strong>Safeguarding and Ethics</strong></p><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p> </p><p><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work</p>
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Programs<br>Grade Level: 2<br>Supervisor: CVA Coordinator<br>No. of Post: 1<br>Duty Station: Kadugli<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><h2><strong>Program / Department / Summary</strong></h2><p>Mercy Corps (MC) Europe has been working in Sudan since 2009 with the goal of supporting the transition to a fair and lasting peace by implementing programs that promote long-term, sustainable development and contribute to secure, productive and just communities. MC Europe is facilitating recovery by addressing economic recovery needs and laying the groundwork for long-term development. MC Europe’s work in Sudan has three major components: Civil Society Development, Economic Recovery and Development and Humanitarian Assistance with activities that span many sectors including agriculture, market and livelihoods development, water/sanitation, capacity building, peace building, infrastructure rehabilitation, emergency distribution. MC Europe is committed to long-term programming in Sudan and faces numerous opportunities for expansion. </p><p> </p><p>Mercy Corps is delivering multi-purpose cash assistance and protection programming in the Darfurs and Kordofans through the Cash Consortium of Sudan (CCS), funded by ECHO and FCDO alongside other humanitarian grants. The programme meets the urgent needs of conflict-affected and displaced people and host communities. It uses an integrated approach that links cash assistance with protection, health, nutrition and other services through a structured referral system, so that vulnerable individuals reach the support they need safely and on time.</p><p> </p><p> </p><h4><strong>The Position </strong>(General Position Summary)</h4><p>This position is responsible for understanding Sudan’s ever-changing implementation context and humanitarian coordination landscape, articulating Mercy Corps Sudan’’s vision for CVA programme design and development; serving as focal point on proposals with CVA components; supporting quality analysisand implementation for CVA; supporting evaluations and research; and helping manage partner relations at local level. This role will provide direct support to program teams, </p><h4>Duties and responsibilities</h4><h4><strong>Essential Responsibilities </strong></h4><p> </p><p><strong>Program Management</strong></p><ul><li>Support to conduct operational diligence, feasibility, and risk assessments for pilots.</li><li>Fully own end-to-end design,planning, and execution of CVA projects,and coordinate with external and internal stakeholders to ensure successful end-to-end execution.</li><li>Support in the design and build operational models for new programs, including assessing trade-offs of different designdecisions (e.g. targeting, payments, customer service)</li><li>Support CVA Coordinator to manage partnerships with vendors, subgrantees/subcontractors and other externalparties to supportimplementation.</li><li>Support CVA coordinator to ensure program implementation is on time, on targetand on budget, using effective Mercy Corps (and other standard) program quality tools to achievethe desired impact.</li><li>Support CVA coordinator to ensure effective and transparent use of financial resources and timely, accurate and informative reporting in line with donor and Mercy Corps policies and procedures.</li><li>Support CVA coordinator to develop partnership frameworks, partner agreements/Memorandum of Understandings, and oversee partnercapacity building.</li><li>Support all donor reportingand communications and track major grant milestones deliverables, cost share requirements, and project burn rates</li><li>Support CVA coordinator to collaborate with the communications team to create content to drive donor conversations and position MC as a thought leaderin the cash space in Sudan.</li></ul><p> </p><p> </p><p><strong>Research, Learning and Impact (in close coordination with the PAQ unit)</strong></p><p> </p><ul><li>Work with Mercy Corps’ program and PaQ departments on the piloting, evidence-building, and growth of CVA, in line with the country'spriorities.</li><li>Leverage existing research and evidence pieces in shaping program design and improving impact,including through lessonsgleaned from on-going impact evaluations, reviews and partnerstudies.</li><li>Support the design and use of robust monitoring and evaluation frameworks across CVA, includingthrough the development of tools, surveysand methodologies to improve how outcomes are measured, in alignment with global industrystandards and best practices.</li><li>Support new and ongoing programs with best practice advice and assistance on assessment, implementation, research,and evaluation needs.</li><li>Support field teams to regularly conduct market analysis and Multisectoral Rapid Assessment within the framework of the CVA.</li><li>Support CVA coordinator to conduct assessments; write case studies, learning documents, short articles, and blogs; and develop internaland external dissemination plans for all products.</li></ul><p> </p><p> </p><h2><strong>Finance and Compliance Management</strong></h2><ul><li>Ensure compliance and transparent use of resources in line with donor and Mercy Corps policies.</li><li>Monitor and adherence to grant agreements, Mercy Corps’ policies and procedures and other relevant regulations, including those of the Government of Sudan.</li></ul><p> </p><p> </p><p> </p><h2><strong>SAFEGUARDING RESPONSIBILITIES </strong></h2><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>Bachelor’s degree required. or equivalent in nutrition, international development, business,economics or relatedfield, M.A, M.S., M.Sc is preferrable,</li><li>3 + years workingin humanitarian responseand development.</li><li>2 + years’ direct experience in supporting CVA, Cash programming in the field, includingextensive field-based researchand market assessments.</li><li>Proven understanding ofand experience using CVA tools, indicators, and other best practices.</li><li>Previous experience managing cash transferprogramming and knowledgeof e-transfer mechanisms.</li><li>Previous experience building capacity of staff and local partners.</li><li>Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance, to effectively support implementation of programs while staying compliant with donor and Mercy Corps regulations.</li><li>Advanced computerskills in MS Office programs, particularly Excel.</li><li>Effective verbaland written communication, multi-tasking, organizational and prioritization skills.</li><li>Excellent oral and written English skills required, Arabicfluency is an asset.</li><li>Knowledge of Sphere standards and other training in humanitarian response preferred.</li></ul><p> </p><h4><strong>Success Factors </strong></h4><p>Define the specific behavior and attitudes critical to success in the position at time of hire and as it develops over time in <strong>paragraph form</strong> (soft skills).</p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To: </strong>CVA Coordinator</p><p><strong>Works DirectlyWith: </strong>CVA team and other program teams,<strong> </strong>PAQ Unit, membersof Operations and procurement, Programdepartments, finance dept, (Cash and voucher Advisors);</p><p> </p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h2>Living Conditions / Environmental Conditions</h2><p>The position is based in Kadugli and it requires to travel to support country programs, which may include travelto insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h2>Ongoing Learning</h2><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h2>Team Efficiency and Effectiveness</h2><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reachtheir full potential, and motivated to do their best work.</p><p><br> </p><p>We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><h2>Equal Employment Opportunity</h2><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin,disability (including HIV/AIDSstatus), marital status,military veteran statusor any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</p>
<p>Safeguarding Level: 1<br>Section/Unit: Operation<br>Grade Level: 2<br>No. of Post: 1<br>Duty Station: Atbara<br>Closing Date: 19 August 2026</p><h4>Background</h4><p><strong>ABOUT MERCY CORPS</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</p><p><br><strong>PROGRAM SUMMARY</strong></p><p><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected River Nile, Northern State, South Darfur, Central Darfur, South Kordofan, North Kordofan, Kassala, Gadaref, and Khartoum States, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p><br><strong>DEPARTMENT SUMMARY</strong></p><p><br>Operations Department provides key support to the entire Country program in procurement, asset management, warehouse management, fleet management and facilities & office management for successful program implementation.<br>THE POSITION Summary The Operations Officer is responsible for overseeing procurement, logistics and operations while working closely with Program, Administration, Finance and Logistics. The Officer is instrumental in supporting program activities through their services.</p><h4>Duties and responsibilities</h4><p> </p><h3>ESSENTIAL JOB RESPONSIBILITIES<br> </h3><p><strong>Procurement</strong></p><ul><li>Daily coordination of MC procurement activities.</li><li>Full understanding of MC procurement policies and formats. Assist, as needed, in training staff on these policies.</li><li>Assist Program and operational personnel in regular procurement planning meetings.</li><li>Assists staff as needed in creating clear and understandable purchase requests and other documentation.</li><li>Collect quotations and bids from the market for PRs as assigned by a manager – as per Mercy Corps standards and formats.</li><li>Prepare the required documentation of supplies and transactions and complete them with Mercy Corps standards.</li><li>Assist in the maintenance of thorough procurement files as outlined in the Field Procurement Policies and Procedures.</li><li>Assist the program and office staff with procurement activities, as required.</li></ul><p> </p><p><strong>Operations:</strong></p><p> </p><ul><li>Manage the fleet and movements and ensure travel for national and international Mercy</li></ul><p> Corps or official visitors as per the movement plans.</p><ul><li>Must have a clear understanding of all operations policies and requirements.</li><li>Any coordination required with multiple stakeholders (internal/ external) for commodities movement for and to warehouse.</li><li>Assist in purchasing items required for office operations in coordination with procurement.</li><li>Receive and certify all purchases made by Mercy Corps in the field office for operational use.</li><li>Document all Logistics procedures and keep file copies of all documentation.</li><li>Responsible for Fleet management and reporting.</li><li>Responsible for Warehouse management and reporting.</li><li>Responsible for Assets and Inventory management and reporting.</li><li>Responsible for admin, facilities management and facility contracts for Mercy Corps offices, guesthouses and warehouses.</li><li>Maintain a clear record of all leases.</li><li>Assist in operation utility bills like water and power bills.</li><li>Manage the transportation of goods/supplies in Mercy Corps operational areas and to beneficiaries.</li><li> Ensure that commodities stored in the warehouse/storage are safe and in good condition. Contributes to team effort by accomplishing related results as needed.</li></ul><p> </p><p><strong>Safeguarding Responsibilities</strong></p><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work</li><li>Practices the values of Mercy Corps, including respecting the dignity and well-being of participants and fellow team members<br> </li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</li></ul><p> </p><h3>SUPERVISORY RESPONSIBILITY</h3><p>None As required (Guards, Drivers, Cleaners)</p><p> </p><h3>ACCOUNTABILITY</h3><p><strong>Reports Directly To: </strong>Head of Base with a dotted technical reporting line to Procurement and Operations Managers.</p><p> </p><h3>ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS</h3><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p> </p><h3>MINIMUM QUALIFICATION &TRANSFERABLE SKILLS</h3><ul><li>Bachelor’s degree in a relevant field (e.g., logistics, supply chain, business administration, operations, or a related discipline).</li><li>Minimum 3-5 years of experience in large-scale procurement and logistics, Administration, Assets, Fleet Management and Warehousing.</li><li>Ability to interact effectively with international and national personnel.</li><li>Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members, and a proven ability to solve problems independently without direct supervision.</li><li>Excellent oral and written English skills.</li><li>Proficiency in MS Office applications, especially in MS Excel.</li><li>Strong organisational, planning, and coordination skills.</li><li>A demonstrated ability to multi-task and process information into action so as not to delay program activities.</li><li>A clear understanding of procurement ethics and donor compliance is essential.</li><li>Professional procurement or logistics qualification is desired.</li><li>Prior Knowledge of the e-procurement system is an added advantage</li></ul><p> </p><h3>SUCCESS FACTORS</h3><p> </p><p>The successful Operations Officer will coordinate procurement tasks to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial and training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. The most successful Mercy Corps staff members have a solid commitment to</p><p><br> </p><p>teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.</p><p> </p><p>Living Conditions / Environmental Conditions</p><p> </p><p> </p><p>The position is based in Atbara, and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services, and the living situation is of a high standard.</p><p>Ongoing Learning</p><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</p><p> </p><p>Team Efficiency and Effectiveness</p><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p> </p><p>We recognise that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><p> </p><h4>Equal Employment Opportunity</h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><p> </p><h4>Safeguarding & Ethics</h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct</strong></a><strong> </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Disclosure Scheme.</strong></a><strong> </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are</p><p><br> </p><p>expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct policies and</a> values at all times. Team members are required to complete mandatory Code of Conduct e learning courses upon hire and on an annual basis.</p><p> </p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline <a href="mailto:integrityhotline@mercycorps.org">(integrityhotline@mercycorps.org)</a>.</p>
<p>Safeguarding Risk Rating: 1<br>Section/Unit: Operations<br>Grade Level: 1<br>Supervisor: T Coordinator / Operations Director<br>No. of Post: 1<br>Duty Station: Kassala- Khartoum<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>The Program/ Department / Team </strong>(Program / Department Summary)</p><p> </p><p>The Operations Department at Mercy Corpsis committed to ensuring high-quality support services that enable effective and efficient implementation of programs. WithinOperations, the IT unit is responsible for managing and maintaining all information and communication technology (ICT) systems, ensuring that the infrastructure is robust, secure, and responsive to the needs of the organization. The IT team supports both strategic planning and day-to-day operations, providing guidance, troubleshooting, and capacity-building to country and field office staff. The Roving IT Assistant plays a key role in extending this support to field offices, ensuringthat all staffhave the tools and systemsnecessary to performtheir duties effectively and securely, even in challenging environments</p><p><strong>The Position</strong>(General Position Summary)</p><p>Assist The IT O and Coordinator on Maintain the current IT system in the Mercy Corps office and ensure the proper functioning of equipment and network to meet office needs and demands in coordination and synchronizing system with the IT Systems Administrator. will serve as the primary point of contact for the programoffices concerning information technology and will assist in providing services to program employees and maintaining systems management.</p><p> </p><h4>Duties and responsibilities</h4><h2>Essential Responsibilities</h2><p> </p><ul><li>Ensure the availability and reliability of IT infrastructure, connectivity, and applications.</li><li>Support system security and compliance with organizational IT policies and procedures.</li><li>Perform proactive maintenance of IT equipment and infrastructure.</li><li>Facilitate information management and user access.</li><li>Assist in managing system security, user access rights,and licensing compliance.</li><li>Provide technicalsupport for softwareinstallations, migrations, and upgrades.</li><li>Assist in disposal of obsolete IT equipment in line with Mercy Corps asset disposal policy.</li></ul><p><br> </p><ul><li>Support database, network,and data storagemanagement and validation.</li><li>Maintain up-to-date recordsof IT inventory, licenses, and equipment. Coordinate asset tracking with field offices.</li><li>Track and report on communication contractsand license expiration/renewals.</li><li>Assist in procurement and deployment of IT assetsand infrastructure.</li><li>Provide technicalsupport to users(hardware/software/printer/scanner/etc.).</li><li>Monitor and maintain end-usersystems (updates, patching, spyware, antivirus, data backup).</li><li>Ensure the proper functioning and maintenance of office equipmentlike printers and copiers.</li><li>Document technical processes and assistwith drafting IT strategy and documentation.</li><li>Promote user training, support knowledge sharing,and identify capacity-building needs.</li><li>Perform other duties as assigned by the supervisor.</li></ul><p> </p><p> </p><p> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Activelylearns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practicesthe values of Mercy Corpsincluding respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in theirteam; encourages team membersto submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h2>Supervisory Responsibility</h2><p> </p><p>This positionhas no formal supervisory responsibilities. However, the RovingIT Assistant may provide basic technical guidance to staff in field offices as needed.Essential Responsibilities</p><p> </p><ul><li>Ensure the availability and reliability of IT infrastructure, connectivity, and applications.</li><li>Support system security and compliance with organizational IT policies and procedures.</li><li>Perform proactive maintenance of IT equipment and infrastructure.</li><li>Facilitate information management and user access.</li><li>Assist in managing system security, user access rights,and licensing compliance.</li><li>Provide technicalsupport for softwareinstallations, migrations, and upgrades.</li><li>Assist in disposal of obsolete IT equipment in line with Mercy Corps asset disposal policy.</li></ul><p><br> </p><ul><li>Support database, network,and data storagemanagement and validation.</li><li>Maintain up-to-date recordsof IT inventory, licenses, and equipment. Coordinate asset tracking with field offices.</li><li>Track and report on communication contractsand license expiration/renewals.</li><li>Assist in procurement and deployment of IT assetsand infrastructure.</li><li>Provide technicalsupport to users(hardware/software/printer/scanner/etc.).</li><li>Monitor and maintain end-usersystems (updates, patching, spyware, antivirus, data backup).</li><li>Ensure the proper functioning and maintenance of office equipmentlike printers and copiers.</li><li>Document technical processes and assistwith drafting IT strategy and documentation.</li><li>Promote user training, support knowledge sharing,and identify capacity-building needs.</li><li>Perform other duties as assigned by the supervisor.</li></ul><p> </p><p> </p><p> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Activelylearns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practicesthe values of Mercy Corpsincluding respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in theirteam; encourages team membersto submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h2>Supervisory Responsibility</h2><p> </p><p>This positionhas no formal supervisory responsibilities. However, the RovingIT Assistant may provide basic technical guidance to staff in field offices as needed.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h2>Minimum Qualification & Transferable Skills</h2><p> </p><ul><li>A university degree or diplomain Information Technology, Computer Science,or a related field.</li><li>At least <strong>1–2 years </strong>of relevantIT support experience, preferably in a humanitarian or INGO context.</li><li>Proficiencyin troubleshooting hardware,software, and networkissues across Windowsand Microsoft 365 environments.</li><li>Experiencewith remote supporttools and basic networking (LAN/Wi-Fi setup, printers, routers, etc.).</li><li>Strong understanding of IT assetmanagement, including inventorytracking and user support documentation.</li><li>Internationally recognized qualification in project or program management (e.g., PMP, PRINCE2) or a willingness to obtain it within the first months of employment.</li><li>Knowledgeof Sphere standards and previous training in humanitarian response is preferred.</li><li>Excellent verbaland written communication skills in <strong>English</strong>; <strong>Arabic </strong>proficiency is an asset.</li><li>Willingness to travel frequently to field locations, often in challenging environments.</li></ul><p> </p><h2>Success Factors</h2><p>The successful Roving IT Assistant will be a service-oriented and proactive team player with a strong commitment to supporting field-based teams and ensuring uninterrupted IT operations. They will demonstrate patience, adaptability, and cultural sensitivity when working across diverse contexts. The ability to communicate technical information clearlyto non-technical users is critical.A keen attention to detail, a sense of responsibility, and the ability to prioritize tasks under pressure will contribute to success in this role. As the role evolves, the candidate is expected to take initiative, maintain confidentiality, and demonstrate continuous learning and professional development in IT best practices.</p><p><strong>Reports DirectlyTo: </strong>IT Coordinator / Operations Director</p><p><strong>Works DirectlyWith: </strong>IT Team (Central and Field) Operations and Logistics Teams Program Teams Finance and Administration External vendors and serviceproviders(Internet Vendors, Hardware Suppliers)</p><p> </p><p> </p><h2>Accountabilityto Participants and Stakeholders</h2><p>Mercy Corps team members are expected to support all efforts towardaccountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h2>Living Conditions / Environmental Conditions</h2><p>The position is based in Khartoum or Kassala and it requires to travel to support country programs, which may include travelto insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h2>Ongoing Learning</h2><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h2>Team Efficiency and Effectiveness</h2><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reachtheir full potential, and motivated to do their best work.</p><p><br> </p><p>We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><h2>Equal Employment Opportunity</h2><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin,disability (including HIV/AIDSstatus), marital status,military veteran statusor any other protected group in the locations where we work.</p><p> </p><h2>Safeguarding& Ethics</h2><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members,community members, programparticipants or others,are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>InteragencyMisconduct Disclosure Scheme.</strong></a><strong> </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline <a href="mailto:integrityhotline@mercycorps.org">(integrityhotline@mercycorps.org)</a>.</p><p> </p><p> </p>
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 4<br>Duty Station: Kassala<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p> </p><p><strong>Program Summary</strong></p><p><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected regions across Sudan, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p><br>The EU Youth programme is an European Commission-funded action implemented by Mercy Corps in consortium with the Danish Refugee Council (DRC) and local partners to support conflict- and displacement-affected young people aged 15–35. The 42-month program started in January 2026, and will respond to Sudan’s protracted crisis by combining short-term income opportunities with pathways to longer-term economic recovery, while strengthening protection and social cohesion for youth, especially young women, internally displaced persons (IDPs), and youth with disabilities.</p><p><br>Through an integrated approach, the EU Youth programme will deliver labour-intensive, community-based public works and Cash for Work (CfW) activities that rehabilitate priority community assets and improve access to services and markets, alongside market-relevant training, entrepreneurship support, and linkages to employment and financial services (including VSLAs). All activities are designed using conflict- and inclusive approaches and are informed by assessments, with protection mainstreaming and community safety measures embedded where feasible to support safe participation and reduce vulnerabilities.</p><p> </p><p><strong>Position Summary</strong></p><p><br>The Livelihood and Employment Coordinator provides technical coordination and quality assurance for the EU Youth programme’s livelihoods, entrepreneurship, and MSME support interventions, with primary responsibility for Output 2: Strengthened technical and financial capacities of self-employed youth and micro and small businesses, with a specific focus on Activity 2.2 (entrepreneurship programmes, start-up kits, financial literacy, B2B networking, and entrepreneurship hubs). The role ensures interventions are market-informed, inclusive, and conflict-sensitive, supporting young people (15–35) affected by conflict and displacement to start and sustain viable micro-enterprises and improve access to income opportunities.</p><p><br>Working across implementation areas in Sudan, the Coordinator provides hands-on technical guidance to Project Managers and their teams, local implementing partners, and consortium counterparts, ensuring consistent standards, tools, and approaches. The position strengthens implementation quality through market-based programme design, clear technical guidance, coaching and mentoring models, and strong linkage strategies to suppliers, market actors, and service providers. The role also ensures that all Activity 2.2 modalities — particularly start-up kits/small grants and any cash/voucher support — are delivered with robust compliance, accountability, and safeguarding practices aligned with donor requirements and programme risk management.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities</strong></p><p><br><strong>Strategy and Vision</strong></p><p><br>•Lead the technical vision for youth entrepreneurship and employment pathways under Output 2,ensuring Activity 2.2 delivers outcomes that are market-relevant, scalable, and responsive to therealities of displacement-affected and semi-urban contexts.<br>•Ensure Activity 2.2 programming is aligned with the EU Youth programme’s Theory of Change:enabling youth, especially young women and youth with disabilities, to build sustainable livelihoods,reduce reliance on aid, and access safer economic opportunities.<br>•Translate assessment findings (labour/market analysis, local demand mapping, partner insights) intoclear technical priorities for start-up kits, enterprise skills packages, coaching models, and marketlinkage strategies.</p><p> </p><p><strong>Program Management</strong></p><p><br>•Provide technical oversight and coordination for Activity 2.2 implementation across all areas, workingclosely with Project Leads to ensure standardization, technical quality, and timely delivery.<br>•Guide the end-to-end entrepreneurship support cycle: participant selection and sequencing;business/financial literacy training; business plan development; start-up kit or grant support; post-distribution coaching; and market linkage follow-up.<br>•Strengthen delivery models that reflect local feasibility (e.g., group-based training, peer mentoring,community-based hubs, mobile delivery) while maintaining quality and inclusion.<br>•Coordinate with partners and internal teams to operationalize Business-to-Business networking andjob/market linkage events, ensuring youth have practical access to suppliers, customers, and serviceproviders.</p><p>•Support the establishment and/or strengthening of community-based entrepreneurship hubs, includingminimum service standards (information, mentorship, referrals, safe participation) and practicalmanagement arrangements.</p><p> </p><p><strong>Research, Learning and Impact (in close coordination with the PAQ unit)</strong><br>•Work with PaQ/MEAL to define and monitor Activity 2.2 quality and results indicators (businessreadiness, start-up kit utilization, income trends where feasible, business survival/progress markers,market linkages, and participant satisfaction).<br>•Build practical learning loops with Project Managers: identify bottlenecks (e.g., market access, inputshortages, security constraints), test adaptations, and document lessons to improve programmeeffectiveness.<br>•Contribute to evidence-based improvements in training curricula, mentoring approaches, selectioncriteria, and enterprise support packages, ensuring they remain responsive to market and protectionrealities.</p><p> </p><p><strong>Representation and Influence</strong></p><p><br>•Coordinate closely with Mercy Corps programme leadership, Project Managers, and partners to alignActivity 2.2 delivery with broader Output 2 services (career counselling, life skills, referrals).<br>•Collaborate with consortium counterparts (including Danish Refugee Council) to harmonize technicalstandards, tools, and market engagement approaches, and to strengthen linkages betweenentrepreneurship and other programme components (e.g., job matching, apprenticeships).<br>•Engage, as delegated, with relevant coordination platforms and market actors (business associations,suppliers, service providers) to strengthen ecosystem linkages for youth-led enterprises.</p><p> </p><p><strong>Finance and Compliance Management</strong></p><p><br>•Ensure Activity 2.2 start-up kits and/or small grant modalities are implemented with clear eligibilitycriteria, transparent selection processes, strong documentation, and auditable decision-making.<br>•Support Project Managers and operations/finance teams to maintain compliance for cash/voucher orin-kind support, including procurement standards, beneficiary verification, distribution controls,reconciliation, and data protection.<br>•Strengthen risk mitigation related to fraud, diversion, and safeguarding, ensuring feedback/complaintsmechanisms are accessible and trusted by youth participants.<br>•Ensure implementation aligns with donor requirements (including any restrictive measures, screening,and partner compliance processes) and that expenditures reflect value-for-money and marketfeasibility.</p><p> </p><p><strong>Organizational Learning</strong></p><p><br>•Build internal capacity by developing and rolling out simple technical guidance and SOPs for Activity2.2 (entrepreneurship training standards, business plan scoring rubrics, start-up kit specificationtemplates, coaching approaches, and market linkage checklists).<br>•Mentor and coach Project Managers and field teams to improve technical consistency, inclusionpractices, and adaptive management, especially in dynamic or constrained access environments</p><p>•Promote cross-team integration (livelihoods, protection, and field operations) to strengthen “safeparticipation,” referrals, and sustained engagement of vulnerable youth in entrepreneurship activities.<br>•Capture field innovations and practical solutions and support their adoption across areas to improvescale, quality, and efficiency.</p><p> </p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risks andmitigations related to their area of work<br>•Practices the values of Mercy Corps including respecting the dignity and well-being of participants andfellow team members<br>•Encourages openness and communication in their team; encourages team members to submit reportsif they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</p><p> </p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risksand mitigations related to their area of work.<br>•Practices the values of Mercy Corps including respecting the dignity and well-being ofparticipants and fellow team members.<br>•Encourages openness and communication in their team; encourages team members to submitreports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and otheroptions.</p><p> </p><p><strong>Supervisory Responsibility</strong></p><p><br>•Mercy Corps team members are expected to support all efforts toward accountability, specifically toour program participants, community partners, other stakeholders, and to international standardsguiding international relief and development work. We are committed to actively engagingcommunities as equal partners in the design, monitoring and evaluation of our field projects.</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To:</strong> Project Director</p><p><br><strong>Works Directly With: </strong>EU Youth Program team (including but not limited to Deputy Program Director, Project Managers, Area Managers, CfW Coordinator, Officers), MC’s PAQ Unit, members of Operations, Program departments, the Senior Management Team and HQ Technical Support Unit (Cash and Market Advisors).</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>MINIMUM QUALIFICATION & TRANSFERABLE SKILLS</strong><br>•Knowledge and Experience<br>•Bachelor’s degree in economics, international development, business/entrepreneurship, livelihoods,social sciences, or a related field required;<br>•5+ of progressively responsible experience designing and/or managing livelihoods, employment,entrepreneurship, and/or MSME-support programming in fragile, conflict-affected, or displacement-affected contexts.</p><p>•Demonstrated experience delivering youth-focused entrepreneurship and self-employmentprogramming, including at least two of the following: business skills training, financial literacy, businessplan development, start-up kits/in-kind support, small grants, coaching/mentorship models, B2Bnetworking/market linkages, or entrepreneurship hubs.<br>•Strong understanding of labour markets and market systems in crisis settings, including ability to applymarket assessments to programme design and adapt modalities to supply constraints and volatility.<br>•Proven ability to provide technical oversight across multiple locations and teams, includingdevelopment of SOPs/tools, staff coaching, implementation troubleshooting, and ensuring consistentminimum standards.<br>•Previous experience building capacity of staff and local partners.<br>•Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance,to effectively support implementation of programs while staying compliant with donor and Mercy Corpsregulations.<br>•Advanced computer skills in MS Office programs, particularly Excel.<br>•Effective verbal and written communication, multi-tasking, organizational and prioritization skills.<br>•Willingness and ability to travel frequently to field locations and work in insecure or hardshipenvironments, with flexibility to adjust to changing access conditions.<br>•Excellent oral and written Arabic and English skills required.</p><p><strong>SUCCESS FACTORS</strong></p><p><br>•The successful Livelihood and Employment Coordinator will be able to deliver high-quality, market-informed entrepreneurship support in a rapidly changing, conflict-affected environment, whilestrengthening consistency across multiple implementation areas. Key success factors include:<br>•Market-driven, practical problem-solving: Consistently translates labour/market realities intofeasible entrepreneurship packages (training, start-up kits, coaching) and adapts quickly to supplyconstraints, inflation, and access limitations.<br>•Strong technical stewardship: Maintains clear minimum standards for Activity 2.2 and improvesimplementation quality through usable tools (SOPs, scoring rubrics, kit specifications) and hands-oncoaching of Project Managers and field teams.<br>•Results focus with realism: Sets clear priorities, monitors progress, and drives follow-through onbusiness support cycles (from training through start-up support to coaching and market linkages),while adjusting expectations to context and evidence.<br>•Collaboration and influence without authority: Builds strong working relationships with ProgramManagers, partners, and consortium counterparts; aligns diverse teams around consistent approachesand resolves bottlenecks constructively.<br>•Integrity, compliance, and accountability: Ensures transparent selection and auditabledocumentation for start-up kits/small grants; proactively manages fraud/diversion risk and strengthenstrusted feedback/complaints mechanisms.<br>•Inclusion and “safe participation” leadership: Designs and reinforces practical measures thatenable meaningful participation and benefit for young women, displaced youth, and youth withdisabilities, and works closely with protection colleagues to reduce risks that limit engagement.<br>•Learning mindset and adaptability: Routinely captures lessons from the field, tests improvements,and institutionalizes what works across locations, strengthening programme effectiveness over time.</p><p> </p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in kassala and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><p> </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p> </p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>
<p>Safeguarding Level: 2<br>Grade Level: 2<br>Supervisor: Operations Manager<br>No. of Post: 2<br>Duty Station: North Kordofan State<br>Duration: 7 Months<br>Closing Date: 16 Sept 2026</p><h4>Background</h4><p>ABOUT MERCY CORPS</p><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</p><p> </p><p>PROGRAM SUMMARY</p><p>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected River Nile, Northern State, South Darfur, Central Darfur, South Kordofan, North Kordofan, Kassala, Gadaref, and Khartoum States, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p> </p><h4>THE POSITION Summary</h4><p>The Operations Officer is responsible for overseeing both the general Operations and procurement aspects of Mercy Corps ’logistic operation and will work closely with Program, Administration and Finance teams in the field. The Operations Officer is instrumental in supporting program activities through their services.</p><h4>Duties and responsibilities</h4><p> </p><h3>ESSENTIAL JOB RESPONSIBILITIES</h3><h4>Operations Tasks.</h4><p> </p><ul><li>Coordinate with Program and Operations actors on weekly activity plans and field movements in offices across; work with Operations actors to ensure that activities are appropriately resourced and needed logistics are put in place for programmatic success.</li><li>Identify and troubleshoot main operational bottlenecks with the field Operations team in different offices while prioritising and raising long-term issues to the Operations Manager.</li><li>Review field Administration needs for each support office, and ensure that procurements, cash advances and document reconciliation is completed in a timely manner.</li><li>Maintain operational records, trackers, and data management remain compliant with Mercy Corps and donor policies.</li><li>Coordinate with field Operations staff members regarding the warehousing needs.</li><li>Track all the commodities movement to ensure proper management control of the stock stored in the warehouses across all warehouses.</li></ul><p> </p><p> </p><p> </p><p>Updated January2024</p><p><br> </p><ul><li>Maintain a filing system of all supporting documents that includes the Goods Received records/Waybills/Stock records/Stock release documentation, etc.…</li><li>Ensure that all warehouses are suitable for all commodities storage that complies with Mercy Corps standard procedures related to warehouse management.</li><li>Coordinate with the Operations Manager in logging all new Mercy Corps assets in the asset register and ensuring the appropriate coding and tags are placed on each item. Regularly update the asset register with changes and new acquisitions.</li><li>Coordinate with Procurement in identifying all details of assets such as buying price, ledger reference, PR, PO and GRN number etc., ensuring that the asset register should be accurate and complete.</li><li>Coordinating to maintain the stock of Mercy Corps assets that are not checked out and in use.</li><li>Coordinating for checking in/out Mercy Corps owned equipment to authorised staff using the standard Mercy Corps procedures and forms outlined in the Asset Management Manual.</li><li>Coordinate the timely preparation of documentation of any movement of assets in Mercy Corps formats.</li><li>Provide physical count/checks as required where all assets are located, and their status confirmed; coordinate with the responsible logistics officer for tracking assets in other offices to ensure the locations and status of assets that have moved between offices and hubs; and</li><li>Ensure that all disposed, lost, damaged, sold, or stolen assets are properly recorded in accordance with Mercy Corps’ Field Assets Policy, ensuring that all required documentation is completed;</li><li>Support in the smooth running of routine administrative work.</li><li>Ensure office and personnel policies are in compliance with Mercy Corps Field Administration Manual and National Staff Policy Handbook.</li><li>Ensure the proper inventory of office supplies is maintained and ensure all equipment (i.e. office telephones) is in working order;</li><li>Ensure proper functioning and maintenance of the office equipment and other facilities.</li></ul><p> </p><p> </p><h4>Procurement Tasks</h4><p> </p><ul><li>Daily coordination of MC procurement activities.</li><li>Full understanding of MC procurement policies and formats. Assist, as needed, in training staff on these policies.</li><li>Assist Program and operational personnel in regular procurement planning meetings.</li><li>Assist staff as needed in creating clear and understandable purchase requests and other documentation.</li><li>Collect quotations and bids from the market for PRs as assigned by a manager – as per Mercy Corps standards and formats.</li><li>Prepare the required documentation of supplies and transactions and complete them with Mercy Corps standards.</li><li>Assist in the maintenance of thorough procurement files as outlined in the Field Procurement Policies and Procedures.</li><li>Assist the program and office staff with procurement activities, as required.</li></ul><p> </p><p> </p><p>Safeguarding Responsibilities</p><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work</li></ul><p><br> </p><ul><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</li></ul><p> </p><h3>SUPERVISORY RESPONSIBILITY</h3><p>Cleaners, Drivers, Security Guards</p><p> </p><h3>ACCOUNTABILITY</h3><p><strong>Reports Directly To: </strong>Operations Manager</p><p> </p><h3>ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS</h3><p> </p><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h3>MINIMUM QUALIFICATION & TRANSFERABLE SKILLS</h3><p> </p><ul><li>Degree in a relevant businessfield is desired.</li><li>2-3 years of experience in Inventory Management, Logistics operations, or office administration.</li><li>Strong organizational skills:ability to interacteffectively with international and national personnel.</li><li>Excellent oral and writtenEnglish and Arabic skills are a must. The positionis fully bi-lingual and requires clear coordination and communication in both languages.</li><li>Strong computer skillson MS Excel, MS Accessand MS Word programs.</li><li>A demonstrated ability to multi-task and process information into action as to not delay program activities.</li><li>Previous experience in within the INGO is strongly desired.</li><li>A willingness to travel throughout the project areasin the assigned Area of Responsibility.</li></ul><h3>SUCCESS FACTORS</h3><p> </p><p>The successful Operations Officer will coordinate Operations tasks to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial and training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. The most successful Mercy Corps staff members have a solid commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.</p><h3>ORGANIZATIONAL LEARNING</h3><p>Ongoing learning in support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p><br> </p><h3>DIVERSITY, EQUITY & INCLUSION</h3><p>Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognise that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</p><p> </p><p><strong>Safeguarding & Ethics</strong></p><p> </p><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</p><p> </p><p> </p><h3>EQUAL EMPLOYMENT OPPORTUNITY</h3><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status, or any other protected group in the locations where we work.</p><p> </p><p> </p><h3>LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS</h3><p>The position is based in Elobeid</p><p> </p><p>Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.</p>
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 4<br>Supervisor: Deputy Project Director<br>No. of Post: 1<br>Duty Station: Kassala - up to 50% travel to support field offices and partner locations in other states<br>Duration: 1 year<br>Closing Date: 13 August 2026</p><h4>Background</h4><p><strong>ABOUT MERCY CORPS</strong><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p><br><strong>PROGRAM SUMMARY</strong><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and<br>longer-term development efforts in conflict-affected South Darfur, Central Darfur, South Kordofan, North<br>Kordofan, Kassala, Gedaref, and Khartoum States, supporting host communities, IDPs, returnees and<br>refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health,<br>nutrition, peace building and protection, resilience, and Market Systems Development.<br>The EU Youth programme is an European Commission-funded action implemented by Mercy Corps in<br>consortium with the Danish Refugee Council (DRC) and local partners to support conflict- and<br>displacement-affected young people aged 15–35 in nine target states (of which Mercy Corps will work in<br>four (and potentially 5) states: South Darfur, Kassala, River Nile, and North and South Kordofans). The 42-<br>month program started in January 2026, and will respond to Sudan’s protracted crisis by combining shortterm<br>income opportunities with pathways to longer-term economic recovery, while strengthening protection<br>and social cohesion for youth, especially young women, internally displaced persons (IDPs), and youth with<br>disabilities.<br>Through an integrated approach, the EU Youth programme will deliver labour-intensive, community-based<br>public works and Cash for Work (CFW) activities that rehabilitate priority community assets and improve<br>access to services and markets, alongside market-relevant training, entrepreneurship support, and<br>linkages to employment and financial services (including VSLAs). All activities are designed using conflictand<br>inclusive approaches and are informed by assessments, with protection mainstreaming and<br>community safety measures embedded where feasible to support safe participation and reduce<br>vulnerabilities.</p><p><br><strong>POSITION SUMMARY</strong><br>The Grants and Partnerships Coordinator will support the EU Youth programme (EMPOWER), leading the<br>day-to-day management of the programme’s partnerships with five local implementing partner NGOs<br>across the five target states. Reporting to the Deputy Project Director, the Coordinator will ensure that<br>partnership agreements, EU-required Financial Support to Third Parties (FSTP) modalities, and donor<br>compliance requirements are effectively managed, and that partners are supported to deliver high-quality,<br>compliant, and conflict sensitive activities across all programme outputs, including:<br>- Labour-intensive community public works (Cash for Work),<br>- Youth skilling, vocational training, and life skills development,<br>- Financial inclusion (VSLAs, cash grants, stipends),<br>- Protection integration, and Youth-led peacebuilding and community safety initiatives.</p><p><br>The role will serve as the primary liaison between the programme and its five local partners, coordinating partner selection, due diligence, onboarding, agreement management, compliance monitoring, reporting, and close-out. He/she will work closely with the Grants & Partnerships Officer, programme, finance, subawards, and operations teams, as well as DRC counterparts, to ensure harmonized, accountable partnership management across all states and all activity areas.<br>The ideal candidate brings strong experience in grants and sub-award management, local partner capacity strengthening, donor compliance (ideally EU-funded programmes and FSTP modalities), reporting, and coordination across multiple locations in highly insecure, rapidly evolving contexts.<br>Time allocation (LoE – 100% EU Youth Programme (EMPOWER)).</p><h4>Duties and responsibilities</h4><p><strong>ESSENTIAL RESPONSIBILITIES</strong></p><p><br><strong>Grants and Partnership Management</strong><br>• Serve as the focal point for the management of the programme’s five local implementing partner NGOs across the five target states, ensuring effective, respectful, and accountable partnership engagement throughout the programme cycle.<br>• Support partner mapping, due diligence, vetting, and selection processes in coordination with the Grants & Partnerships Unit and Subawards team.<br>• Coordinate the development, review, and issuance of partnership agreements, amendments, and partner budgets in collaboration with programme, finance, and subawards teams.<br>• Organize partnership kick-off, review, and close-out meetings, ensuring clarity of roles, deliverables, and compliance requirements for each partner and that all relevant departments participate.<br>• Develop a thorough understanding of Mercy Corps internal and EU donor policies, regulations, and procedures; summarize and communicate compliance requirements to programme teams and partners.<br>• Ensure partners are monitored for donor compliance and progress against objectives across all activity areas — public works/Cash for Work, youth skilling and vocational training, entrepreneurship and MSME support, financial inclusion (VSLAs, grants, stipends), protection integration, and youth-led peacebuilding — and that key monitoring information and learning are documented.<br>• Proactively identify compliance and partnership risks across the partner portfolio and advise programme, finance, operations, and senior management on necessary actions.<br>Support compliant implementation of EU-required Financial Support to Third Parties (FSTP) modalities delivered through and with partners, including Cash for Work payments, youth stipends, business grants/startup kits, MSME grants, and Group Cash Transfers to community structures.<br>• Work closely with finance, subawards, and operations departments to develop and roll out grant and partnership compliance checklists, tools, and trackers, and follow up with programme staff and partners on their implementation.<br>• Support partner financial monitoring, documentation standards, and audit readiness, including anti-fraud and anti-corruption measures.<br>•Track partner budgets, burn rates, and forecasts, flagging issues and recommendations to the Deputy Project Director and finance teams.</p><p><br><strong>Reporting and Information Management</strong><br>• Coordinate timely, high-quality partner narrative and financial reporting, consolidating partner inputs<br>into programme reports in coordination with programme, MEL, and finance teams, and in line with<br>EU and Mercy Corps requirements.<br>• Keep track of agreement start and end dates, reporting deadlines, and deliverables for all five<br>partners, ensuring all deadlines are met.<br>• Co-lead periodic reviews of partnership performance, documenting successes, challenges, and lessons learned.<br>FSTP and Compliance Management<br>• Maintain clear, audit-ready information management of partnership files, agreements, correspondence, and compliance documentation.<br>Partner Capacity Strengthening<br>• Coordinate partner capacity assessments and support the development and implementation of tailored capacity strengthening plans for each partner.<br>• Facilitate training for partners and programme staff on report writing, donor compliance, grants and partnership management, and information management.<br>• Promote a collaborative, trust-based partnership culture consistent with Mercy Corps’ local partnership principles.<br>Representation and Coordination<br>• Represent Mercy Corps in day-to-day coordination with local partner NGOs, and support harmonized partnership approaches with DRC counterparts across the consortium.<br>• Support engagement with relevant authorities (e.g., HAC/SAHRO) on partner-related agreements and approvals as needed.</p><p><br><strong>Organizational Learning</strong><br>• Contribute to a culture of continuous learning, evidence-based adaptation, and internal knowledge sharing across teams and consortium partners.<br>• Promote documentation and adoption of best practices in partnership management, sub-award compliance, cash-based assistance, and integrated protection/livelihoods programming.<br>• As part of Mercy Corps’ commitment to organizational learning, and in recognition that learning organizations are more effective, efficient, and relevant to the communities they serve, all team members are expected to commit 5% of their time to learning activities that benefit both Mercy Corps and themselves.</p><p><br><strong>Security</strong><br>• Ensure compliance with security procedures and policies as determined by country leadership.<br>• Proactively ensure that team members operate in a secure environment and are aware of policies.<br>Other duties<br>• Undertake additional relevant tasks as requested by the supervisor.<br>SAFEGUARDING RESPONSIBILITIES<br>• Proactively ensure that all program activities uphold Mercy Corps’ safeguarding policies, PSEA standards, Code of Conduct, and ethical practices.<br>• Promote safe, dignified, and inclusive participation of youth, especially women, persons with disabilities, and high-risk groups.<br>• Ensure safeguarding risks are identified, mitigated, and monitored across Cash for Work sites, training venues, entrepreneurship hubs, and partner implemented activities.<br>• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>• Encourages openness and communication in their team; encourages team members to submit<br>reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</p><p> </p><p><strong>Supervisory Responsibility</strong></p><p>None. This position has no direct reports</p><p><br><strong>Accountability</strong><br>Reports Directly To: Deputy Project Director<br>Works Directly With: Project Director, CfW Coordinator, Livelihoods & Employment Coordinator, Area Managers, Grants & Partnerships team, MEL Coordinator, Finance, Subawards and Operations teams, members of the PAQ team, and the five local implementing partner NGOs.<br>Accountability to Participants and Stakeholders<br>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.<br> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Accountability to Participants and Stakeholders</strong><br>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><p><br><strong>QUALIFICATIONS & TRANSFERABLE SKILLS</strong><br>The selected candidate is expected to have:<br>• A degree in development studies, business administration, management, economics, or a related field is required; a Master’s degree is desirable.<br>• At least 4 years of relevant experience in grants management, sub-awards/partnerships, or programme compliance roles with international NGOs, including field-based humanitarian or development programmes.<br>• Demonstrated experience managing local partner relationships — including selection, due diligence, agreements, monitoring, and capacity strengthening — ideally across multiple states or locations.<br>• Strong knowledge of donor rules and regulations, ideally EU-funded grants, Financial Support to Third Parties (FSTP), cash programming, and partner subawards.<br>• Ability to interpret financial data, track partner budgets, and support preparation of financial and narrative grant reports.<br>• Extremely organized and meticulous with details, with the ability to manage multiple deadlines and work independently under a multi-task load.<br>• Excellent knowledge of local institutions, politics, and culture across the programme’s target states.<br>• Excellent written and verbal Arabic and English communication skills, with very strong English report writing and editing skills.<br>• As this is a national position, Sudanese citizenship is required.</p><p><br><strong>Success Factors</strong><br>The successful Grants and Partnerships Coordinator will demonstrate:<br>•Strong partnership and relationship management skills, fostering trust-based, accountable collaboration with local partner NGOs, consortium colleagues, and programme teams across five states.<br>•Rigorous compliance discipline and attention to detail, ensuring agreements, documentation, deadlines, and donor requirements are managed meticulously and audit-ready at all times.<br>•Clear and effective communication, translating complex donor rules and compliance requirements into practical guidance for partners and teams in both Arabic and English.<br>•Proactive problem-solving and risk management, anticipating compliance and partnership challenges and proposing timely, practical solutions.<br>•A capacity strengthening mindset, coaching partners and colleagues with patience and respect to raise quality and compliance standards.<br>•Flexibility and resilience, working effectively in ambiguous, insecure, and rapidly changing environments while managing competing priorities.<br>•Cultural and conflict sensitivity, with the ability to work effectively in diverse communities and uphold principles of neutrality, respect, and Do No Harm across all partner contexts.</p><p><strong>Living Conditions / Environmental Conditions</strong><br>The position is based in Kassala, Sudan, with regular travel to Atbara and, subject to security clearance, visits to partner locations in other programme states (up to 50% travel). Travel may include insecure locations where freedom of movement is limited and areas where amenities are limited. When traveling, shared housing will be provided.</p><p><br><strong>Team Efficiency and Effectiveness</strong><br>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p><br><strong>Equal Employment Opportunity</strong><br>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.<br>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p><br><strong>Safeguarding & Ethics</strong><br>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon</p>
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Programs<br>Grade Level: 2<br>Supervisor: Project Manager<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 9 Months<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><h4>The Program / Department / Team Summary</h4><p>The Solar-Powered Agro-Processing for Economic Livelihoods (SEAL) project, implemented by Mercy Corps and funded by the German Agency for International Cooperation (GIZ), aims to improve livelihoods, economic resilience, and food security in rural communities of Kassala State through the adoption of solar-powered agro-processing solutions. The project strengthens value addition and market linkages for smallholder farmers and MSMEs by supporting key activities: installation of solar-powered milling and drying equipment, capacity building for local technicians and entrepreneurs, business grants, and market access facilitation. By doing so, SEAL enhancesagricultural productivity, reduces post-harvest losses, creates income-generating opportunities, and promotes sustainable energy usage, ultimately contributing to inclusive economic growth and resilience in rural eastern Sudan.</p><h4>The Position</h4><p>The Project Officerwill be responsible for the day-to-day management and implementation of the SEAL project activities in Kassala.This includes coordinating project activities, liaisingwith beneficiaries, local solar companies, microfinance institutions, and agricultural cooperatives, monitoring progress against targets, and ensuring adherence to Mercy Corps policies and procedures. The role is critical in ensuring the project achieves its objectives of increasing adoption of solar-powered agro-processing equipment and improving livelihoods for small and micro-entrepreneurs.</p><h4>Duties and responsibilities</h4><h3>Duties and Responsibilities:</h3><h4>Planning, Implementing, and Oversight of Program Activities:</h4><p> </p><ul><li>Directly supportthe Project Managerin planning, coordinating, and implementing SEAL project activities.</li><li>Conduct assessments and mapping of farmer groups,cooperatives, solar companies, MSMEs, and other relevant stakeholders in rural Kassala.</li><li>Facilitate community-level demonstrations and awareness campaigns to stimulate adoption of solar-powered agro-processing equipment.</li><li>Conduct targetedtraining and technicalassistance for small and micro-entrepreneurs on sustainable agro-processing, equipment operation, and business management.</li><li>Provide mentorship and follow-up to SMEs and larger agribusinesses adopting solar technologies.</li><li>Monitor and supervise the performance of service providers, contractors, and projectpartners, ensuring compliance with project objectives.</li><li>Support the development and strengthening of business relationships between farmers, agribusinesses, cooperatives, and financial institutions to facilitate access to financing.</li><li>Review reportsfrom private sectorpartners and preparemilestone-based payment requestsand other project documentation.</li></ul><p> </p><h4>Administrative Support:</h4><p> </p><ul><li>Maintain comprehensive projectfiles, records, and databases.</li><li>Assist in preparing project documents, reports,presentations, and donorupdates.</li><li>Coordinate project meetings, workshops, and stakeholder engagements.</li><li>Oversee logistical arrangements including procurement, travel,and field activity support.</li></ul><p> </p><h4>Data Management:</h4><p> </p><ul><li>Collect, organize, and maintain project data, ensuring accuracy and completeness.</li><li>Assist in the analysis of project data and contribute to reporting on key outputsand outcomes.</li></ul><p> </p><h4>Monitoringand Evaluation:</h4><p> </p><ul><li>Support implementation of the projectmonitoring and evaluation (M&E) framework.</li><li>Collect and verify data on projectactivities and outcomes,ensuring alignment with logframe indicators.</li><li>Contribute to the preparation of progress and evaluation reportsfor internal and external stakeholders.</li></ul><p> </p><h4>StakeholderCoordination:</h4><p><br> </p><ul><li>Maintain activeengagement with projectstakeholders, including farmers,cooperatives, solar companies, MSMEs, consultants, and government agencies.</li><li>Coordinate communication, meetings, and partnerships between project actorsto enhance project effectiveness.</li></ul><p> </p><h4>Capacity Building:</h4><p> </p><ul><li>Support the design, delivery,and facilitation of training programsand workshops for beneficiaries, local solar companies, and cooperatives.</li><li>Provide follow-upand administrative supportfor capacity-building activities, ensuring participation and knowledge transfer.</li></ul><p> </p><p> </p><p>Collaboration/Networking, Representation and Coordination</p><ul><li>Represent the program to the Donor, Government officialsand other stakeholders as and when required to.</li><li>Maintain close working relationships with development organizations, and local partners, including representing the program at local coordination meetings as assigned.</li><li>Establish and maintain good coordination and working relationships with State, locality and lower-level leaders,representing Mercy Corpsand soliciting participation in activities where appropriate and as directed.</li><li>Lead coordination between financial service providers, fintechsand other PrivateSector Partners</li><li>Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps Europe and to not jeopardize its humanitarian mission.</li></ul><p> </p><p>Documentation, Monitoring, Evaluation and Reporting</p><ul><li>Work closely with the monitoring and evaluation team to conductstudies, to capturedata for measuring output and impact of the program; and to ensure accurate and timely flow of information from the field.</li><li>Prepare and submit timelyweekly, monthly, and quarterly reportsthat will be indicative of program progress during implementation. Respond to queriesif and when necessary and maintain proper filing system.</li><li>Provide followups, recommendations and solutions wherethere are challenges during implementation.</li><li>Other dutiesas assigned.</li></ul><p> </p><p>Security</p><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team members operatein a secure environment and are aware of policies.</li></ul><p><br> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Actively learns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h4>Supervisory Responsibility</h4><p>N/A</p><p> </p><h4>Accountability</h4><p><strong>Reports Directly To: Project Manager</strong></p><p><strong>Works Directly With: Projectofficer, finance team, procurement team and operations team</strong></p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Minimum Qualification & Transferable Skills</h4><ul><li>Required: Bachelor’s degree in Rural Development, RenewableEnergy, Engineering, Business Administration, Business Studies, Agriculture, or a related field.</li></ul><p> </p><ul><li>Minimum 3 years of professional experience in project management, preferably in agriculture, renewable energy, or rural development.</li></ul><p> </p><ul><li>Experience workingwith smallholder farmers,agro-processors, or MSMEsis highly desirable.</li><li>Familiarity with solar energy solutions, productive use of energy (PUE), and agro-processing technologies is an advantage</li><li>Good verbal and writtenEnglish communication, organizational, and negotiation skills.</li><li>Strong computerskills particularly office applications such as word, excel, Power point etc.</li><li>Demonstrated adaptability, creativity, enthusiasm, willingness to learn and self-accountability.</li><li>Excellent teamworkabilities, interpersonal and problem-solving skills,attention to detail.</li><li>Willingness to spend much time in the field and work closely with program target groups.</li><li>Strong organizational and report-writing skills.</li></ul><h4>Success Factors</h4><ul><li>Strong leadership working with operation and program staff.</li><li>Capacity to represent MC Europe with government officials, partners and leaders.</li><li>Demonstrated abilityto communicate effectively with team membersand other stakeholders.</li><li>Flexibility, adaptability and creativity in planning and problem solving.</li><li>Demonstrated abilitywork independently and effectively in extreme conditions.</li><li>Proven abilityto take initiative and be accountable for results.</li></ul><p> </p><h4>Living Conditions / Environmental Conditions</h4><p>The position is based in Kassala state and it requires up to 70% travel to project fields, which may include travel to insecurelocations where freedomof movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h4>Accountabilityto Participants and Stakeholders</h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4> </h4><h4>Living Conditions / Environmental Conditions</h4><p>The position is based in Kassala state and it requires up to 70% travel to project fields, which may include travel to insecurelocations where freedomof movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h4>Ongoing Learning</h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of theirtime to learningactivities that further their personal and/or professional growth and development</p><p><br> </p><h4>Team Efficiency and Effectiveness</h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><h4>Equal Employment Opportunity</h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status),marital status, militaryveteran status or any other protected group in the locations where we work.</p><p> </p><h4>Safeguarding& Ethics</h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, communitymembers, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>InteragencyMisconduct Disclosure Scheme</strong></a><strong>. </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</p><p> </p>
<p>Safeguarding Level: 3<br>Section/Unit: Programs<br>Grade Level: 2<br>Supervisor: Project Manager<br>No. of Post: 1<br>Duty Station: Elobeid<br>Closing Date: 04 Oct 2026</p><h4>Background</h4><h2>About Mercy Corps</h2><p>Mercy Corps is a leading global organization poweredby the belief that a better world is possible.</p><p>In disaster,in hardship, in more than 40 countriesaround the world,we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</p><p> </p><h3>Program Summary</h3><p> </p><p>The EMPOWER program is a European Commission-funded initiative implemented by Mercy Corps in consortium with the DanishRefugee Council (DRC) and localpartners. The program supports conflict-and displacement-affected young people aged 15–35 across nine target states in Sudan. Launched in January 2026 and running for 42 months, EMPOWER responds to Sudan’s protracted crisis by combining short-term income opportunities with pathways to longer-term economic recovery, while strengthening protection and social cohesion, particularly for young women, internally displaced persons (IDPs), and youth with disabilities.</p><p>Through an integrated approach, EMPOWER delivers Cash for Work (CfW), community-based public works, livelihoods support, and training opportunities, while ensuring protection mainstreaming, conflict sensitivity, and inclusion are embedded across all activities.</p><h4>Duties and responsibilities</h4><h2>Position Summary and Essential Responsibilities</h2><p> </p><h3>Activity Implementation & Coordination</h3><p> </p><ul><li>Support planning, coordination, and implementation of all projectactivities under Outputs 1 and 2</li><li>Coordinate field-level implementation with partners, communitygroups, and local authorities</li><li>Ensure timelydelivery of activities according to work plans.</li><li>Coordinate logistics and preparations for field activities, workshops, and assessments.</li></ul><p> </p><h3>Community Engagement & Assessments</h3><p> </p><ul><li>Facilitate participatory needs assessments, stakeholder mapping, and community consultations</li><li>Conduct regular field visits to target communities and maintain strongrelationships with local authorities and community leaders</li><li>Support participatory needs, labor market,gender, and inclusion assessments</li><li>Ensure inclusive participation of youth, women, IDPs, vulnerable groups and persons with disabilities</li></ul><p> </p><h3>Cash for Work (CfW)& Public Works</h3><ul><li>Support identification and selection of beneficiaries in a transparent and inclusive way</li><li>Oversee implementation of labor-intensive publicworks activities</li><li>Ensure safetystandards, PPE distribution, and quality of infrastructure works</li><li>Monitor attendance, payments, and compliance with Cash WorkingGroup standards</li></ul><p> </p><h3>Development Skills & Livelihoods</h3><ul><li>Support delivery of technical, vocational, and life skillstraining for youth</li><li>Facilitate traininggroups and on-the-job learning opportunities</li><li>Support referralsto livelihood pathways(employment, entrepreneurship, TVET)</li></ul><p><br> </p><p> </p><h3>Entrepreneurship &Private Sector Engagement</h3><p> </p><ul><li>Supportmapping and engagement of MSMEs, privatesector actors, service providers, and relevant stakeholders</li><li>Supporting youth accessto business training,start-up kits, counseling, and mentorship</li><li>Support development of employment and market linkages, B2B networking, and job fairs</li></ul><p> </p><h3>Community Structures & Sustainability</h3><p> </p><ul><li>Supportand mobilize the establishment and strengthening of community committees and youth groups</li><li>Conduct site visits with local authorities and engineers</li><li>Facilitate communityownership of infrastructure and project activities</li><li>Promote collaboration between communities and local authorities</li></ul><p> </p><h3>Protection, Inclusion & Conflict Sensitivity</h3><ul><li>Ensure protection mainstreaming across all activities</li><li>Promote inclusionof vulnerable groups,especially women and persons with disabilities</li><li>Support delivery of awareness sessions(e.g., safety, peacebuilding, PSEA, Safeguarding, CARM, and protection whereapplicable)</li><li>Promote conflict-sensitive and do-no-harm approaches</li><li>Identify and reportprotection concerns and refer caseswhen needed</li></ul><p> </p><h3>Monitoring, Reporting & Accountability</h3><ul><li>Work closely with the MEL team to support data collection and indicator tracking</li><li>Support regular field monitoring and reporting on the progressof activities</li><li>Ensure accurate,complete, and timelydocumenting and submission of all required field and activity reports in accordance with agreed reporting schedules (daily, weekly, monthly, attendance, photos, success stories).</li><li>Coordinate with the CARM team to ensure communityfeedback is collectedand addressed</li><li>Support baseline, endline, and otherproject-related assessments and evaluations in coordination with MEL teams.</li><li>Review partner reportsto ensure accuracy,quality, and alignmentwith</li></ul><p><br> </p><p>program and donor requirements</p><p> </p><h3>Coordination & Representation</h3><ul><li>Representing the projectand Mercy Corpsat the field level and the Statelevel with local authorities, stakeholders, partners, and donors</li><li>Assist in the establishment and maintenance of relationships with partners and other actors</li><li>Participate in internal, clustermeetings, and planningprocesses</li><li>Stay informed on Sudan-wide cross-cutting issues relevantto the Project, including development programming, cash and voucher assistance, technical and vocational support and community development initiatives … etc</li></ul><p> </p><h3>Security</h3><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team membersoperate in a secure environment and are aware of policies.</li></ul><p> </p><h3>Safeguarding Responsibilities</h3><ul><li>Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h3>Accountability to Participants and Stakeholders</h3><ul><li>Mercy Corps team membersare expected to support all efforts towardaccountability, specifically to our participants, community partners, other stakeholders, and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design,monitoring and evaluation of our field projects.</li><li>Team members are expected to conduct themselves professionally and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.</li></ul><p><br> </p><h2>Supervisory Responsibility</h2><p>None</p><p> </p><h2>Accountability</h2><p><strong>Reports DirectlyTo: </strong>Project Manager</p><p><strong>Works Directly With:</strong>EMPOWER Program Team, MEL Team, CARM, and support functions</p><h3> </h3><p> </p><p>The Project Officer will support the day-to-day implementation activities of EMPOWER</p><p> </p><p>activities in Elobied State, ensuring high-quality delivery of cash-for-work, public works, youth livelihoods, effective coordination, community engagement, assessments, and activity delivery during the inception and implementation phases. The role will ensure activities are conflict-sensitive, inclusive, and aligned with program objectives.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h3>Minimum Qualification & Transferable Skills</h3><ul><li>Bachelor’s degree in development studies, Economics, BusinessAdministration, Agriculture, Social Sciences, Engineering, or a related field.</li><li>2–3 years of experience in humanitarian or development programs</li><li>Experience in cash-for-work, livelihoods, or youth programming preferred</li><li>Demonstrated experience in field coordination, community engagement, or livelihoods/youth programming.</li><li>Experience supporting assessments, surveys, or field data collection is highly preferred.</li><li>Commitment to safeguarding, inclusion, and conflict-sensitive programming.</li><li>Ability to supportmapping of stakeholders, services, and projectlocations.</li><li>Ability to work in dynamicand challenging field environments.</li><li>Strong written and spoken Arabic& English.</li><li>Willingness and ability to travel frequently within Kassala State.</li><li>Proficiency in Microsoft Office (MS Word,Excel, and PowerPoint); Ability to manage shared folders and cloud storage (SharePoint, Google Drive, or similar).</li><li>Experience using emailand online collaboration tools (Teams, Zoom, Google Meet).</li><li>Ability to supportvirtual meetings, workshops, and coordination sessions.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Strong sense of integrity, accountability, and professional ethics.</li></ul><p> </p><h3>Core Competencies (Optional but recommended for JD strength)</h3><p> </p><ul><li>Strong communication and coordination skills</li><li>Problem-solving, adaptability, and an initiative-taking mindset.</li><li>Reporting and documentation skills</li><li>Ability to work with diverse communities</li><li>Team playerwith ability to work independently</li></ul><h2>Success Factors</h2><p>The ideal candidate will have a natural curiosity for quantifying and articulating the impact of Mercy Corps' programs on individuals and in communities. He/she will also have an interest in exploring the larger factors that influence the success of humanitarian and development programs and the well-being of populations affected by natural disasters. S/he will undertake innovative approaches, be agile in the conceptualization of new program ideas and will be well versed in strategic thinking, planning and monitoring frameworks. A successful candidate will have Activities implemented on time and with quality, Strongcommunity participation and satisfaction, Inclusive targeting of vulnerable groups, Accurate and timelyreporting and analysisas well as the abilityto mentor others inthese areas and Effective coordination with teams and partners. This position requires the ability to work effectively in a team as well as assume individual responsibility for supervision and specific reporting tasks.</p><p> </p><h2>Living Conditions / Environmental Conditions</h2><p>The position is based on Elboeid and requires up to 40% travel to support country programs, including travel to insecure locations where freedom of movement is limited and to areas with limited amenities. Housing for this role is in individual housing, and staff will have access to good medical services, with a high standard of living.</p><p> </p><h2>Ongoing Learning</h2><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of their time to learning activities that further their personal and/orprofessional growth and development</p><p> </p><h2>Team Efficiency and Effectiveness</h2><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that buildinga strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p><br> </p><h2>Equal Employment Opportunity</h2><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, genderidentity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status, or any other protected group in the locations where we work.</p><p> </p><h2>Safeguarding & Ethics</h2><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency</strong></a><strong> </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Misconduct Disclosure Scheme.</strong></a><strong> </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhereto <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of ConductPolicies</a> and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline <a href="mailto:integrityhotline@mercycorps.org">(integrityhotline@mercycorps.org)</a>.</p>