Customs Clearance Jobs in Sudan

<p>Section/Unit: Programme<br>Grade Level: BG5: Step: 3<br>Supervisor: Head of Finance and support functions<br>No. of Post: 1<br>Duty Station: Port Sudan with possibility to Move to Khartoum and with frequent travel to partners offices/ areas of operation<br>Duration: 1 year Renewable (Subject to performance and funding)<br>Closing Date: 18 August 2026</p><h4>Background</h4><p>Dan Church Aid is a Danish humanitarian, non-government and non-profit organisation dedicated to helping the world’s poorest. DCA&nbsp;works together with people and organizations across the world&nbsp;in 19 countries. DCA is a multi-mandated organisation working mostly in partnership with civil society organizations to save lives, to build resilient communities, and to fight extreme inequality.</p><p>DCA is a member of the ACT Alliance, one of the world's largest humanitarian alliances with over 130 member organisation.&nbsp;</p><p>DCA is a registered international NGO in Sudan with a Country Office in Port Sudan.</p><p>DCA is looking for an experienced Security and Liaison Officer to serve as the primary link between DCA and the Government of Sudan (GoS), particularly the Humanitarian Aid Commission (HAC). The role is responsible for government liaison, humanitarian access, security coordination and regulatory compliance to support DCA's operations in Sudan. In addition, the position provides operational and logistical support to the Country Office by coordinating local service providers, facilitating office logistical arrangements, maintaining effective relationships with suppliers and vendors, and supporting the smooth implementation of administrative and operational activities.</p><p><strong>Note:</strong> This position will be based in port Sudan but once HAC federal moves to Khartoum then the position will be relocated to Khartoum even prior to the full transitioning of port Sudan office.</p><p>&nbsp;</p><p>As Liaison Officer, be the primary link between DCA and the Government of Sudan (GoS), particularly the Humanitarian Aid Commission (HAC). This role is critical for all government related coordination and includes issuance of entry visas, work permits, securing travel permits, technical agreements, recruitment of staff and deconfliction clearances required to deliver life-saving aid to conflict-affected populations.</p><p>&nbsp;</p><p>As Country Security Officer, support the Country Office in the safe and effective implementation of DCA’s activities in Sudan by&nbsp;supporting safe programme delivery in complex and high-risk environments in Sudan. The position provides continuous security oversight, guidance, and monitoring to ensure that staff, assets, and premises are protected in line with DCA policies and best practices. This position will be based in port Sudan but once HAC federal moves to Khartoum, the position will be relocated to Khartoum even prior to the full transitioning of Port Sudan office.</p><p>&nbsp;</p><p>In addition to government liaison and security responsibilities, the Liaison and Security Officer will support the Country Office's operational and logistical functions by coordinating local logistical arrangements, maintaining effective relationships with suppliers, vendors, landlords, transport providers, hotels and other service providers, and facilitating administrative processes that contribute to the efficient implementation of DCA's operations.</p><h4>Duties and responsibilities</h4><figure class="table"><table><tbody><tr><td><p>The Liaison and Security Officer:</p><ul><li>Represents the primary link and point of contact between DCA Sudan office and the Sudanese authorities, in particular HAC.&nbsp;</li><li>Provides direct support to the CO through analysis, field missions, and crisis support. The role assists the Country Director in strengthening safety systems, improving operational access, and ensuring alignment with DCA’s global safety framework.</li></ul></td></tr><tr><td><p><strong>The role works closely with:</strong></p><ul><li>Sudan Country Director, the Head of Finance and Support Services as well as the Head of Programme (SMT).</li><li>Programme teams&nbsp;</li><li>Support function teams&nbsp;</li><li>Implementing partners&nbsp;</li><li>HQ Roving Security Advisor</li><li>HAC and other governmental institutions relevant to DCA’s work</li><li>INSO and the INGO liaison, safety and security focal points.&nbsp;</li><li>Local suppliers, contractors and service providers.</li><li>Hotels, transport providers and other operational vendors.</li><li>Landlords and facility management representatives.</li></ul></td></tr><tr><td><p><i><strong>As Liaison Officer:&nbsp;</strong></i></p><p><strong>1. Government Liaison &amp; Regulatory Compliance</strong></p><ul><li><i>HAC Relations</i>: Act as the main focal point for the federal and state-level HAC. Ensure all DCA registrations, licenses, and permits are up to date.</li><li><i>Technical Agreements (TAs)</i>: Work with partners and lead if necessary the drafting, submission, and follow-up of Technical Agreements with relevant Line Ministries to ensure project implementation is legally cleared.</li><li><i>Visa &amp; Work Permits</i>: Coordinate the processing of entry visas, stay permits, and work authorizations for international staff with the Ministry of Foreign Affairs and Immigration.</li><li><i>Reporting</i>: Compile and submit mandatory monthly, quarterly, and annual activity reports to the HAC in the required Sudanese government formats.</li></ul><p><strong>2. Humanitarian Access &amp; Movement</strong></p><ul><li><i>Travel Permits</i>: Secure timely travel permits.</li><li><i>Deconfliction</i>: notify relevant authorities of movements to ensure the safety of humanitarian convoys.</li><li><i>Access Negotiation</i>: Support the Country Director in negotiating physical access to "Hard-to-Reach" areas, by building relationships with local community leaders and state authorities.</li></ul><p><strong>3. Operational &amp; Recruitment Support</strong></p><ul><li><i>Labor Office Coordination</i>: Manage the recruitment process for national staff in compliance with the Sudan Labor Act and HAC Labor Office requirements, including advertising permits and joint interview panels.</li><li><i>Customs Clearance</i>: Liaise with customs authorities and the Ministry of Finance to facilitate the tax-exempt import of humanitarian goods (medical kits, food, specialised equipment).</li></ul><p><strong>4. Operational Logistics &amp; Administrative Support</strong></p><ul><li>Support the planning and coordination of logistical arrangements for meetings, workshops, trainings, field visits and official events.&nbsp;</li><li>Liaise with local suppliers, service providers, hotels, transport companies, landlords and other vendors to facilitate the smooth implementation of Country Office operations.&nbsp;</li><li>Coordinate office logistical requirements, including maintenance, repairs, utilities and other operational support services, and follow up with vendors to ensure timely service delivery.&nbsp;</li><li>Support the Procurement and Administration functions in coordinating deliveries, collecting quotations when requested, and following up with suppliers on operational matters.&nbsp;</li><li>Assist in coordinating travel logistics, accommodation, transportation and other administrative arrangements for staff, consultants and visitors.&nbsp;</li><li>Maintain an updated database of key suppliers and service providers and foster positive working relationships to support efficient office operations.</li></ul><p><strong>5. Representation &amp; Networking</strong></p><ul><li><i>Coordination Forums</i>: Represent DCA in the Humanitarian Access Working Group (HAWG) and the Liaison platform of Sudan INGO Forum to share information on bureaucratic impediments.</li><li>Stakeholder Mapping: Maintain an updated database of key government contacts, influential community leaders, and NGO peers to facilitate rapid problem-solving.</li></ul><p><i><strong>As Security Officer:</strong></i></p><p><strong>Security Analysis and Risk Monitoring</strong></p><ul><li>Monitor and analyse security, political, and conflict dynamics affecting DCA operations in Sudan</li><li>Support country teams in identifying and analysing threats to staff, assets, and programmes.</li></ul><p><strong>Risk Management and Safety Systems</strong></p><ul><li>Support development&nbsp;of&nbsp;mitigation measures.</li><li>Assist country offices in reviewing and updating SOPs, contingency plans, and safety procedures.</li></ul><p><strong>Movement Management</strong></p><ul><li>Conduct required security checks before each field mission.</li><li>Provide security briefings to teams before field deployments.</li><li>Ensure strict adherence to movement protocols and security procedures.</li></ul><p><strong>Premises and Asset Security Management&nbsp;</strong></p><ul><li>Conduct regular security assessments of premises and facilities.</li><li>Conduct regular security assessments and implement measures to strengthen base security.</li><li>Ensure guards perform their duties in accordance with established security protocols.</li></ul><p><strong>Access and Operational Support</strong></p><ul><li>Conduct field missions to support operational access and stakeholder engagement.</li><li>Assist in actor mapping</li></ul><p><strong>Liaison and coordination</strong></p><ul><li>Liaise with administrative authorities to secure approvals for operational activities and movements.</li><li>Engage actively in humanitarian security coordination groups in Sudan.</li></ul><p><strong>Incident and Crisis Management</strong></p><ul><li>Support incident analysis and reporting.</li><li>Participate in Incident Management Teams during crises.</li></ul></td></tr></tbody></table></figure><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Qualifications:&nbsp;</strong></p><ul><li>Education: Bachelor’s degree in Public Administration, International Relations,or a related social science.</li><li>Experience: Minimum of 2 years of professional experience specifically in a Liaison or Program Support role within an International NGO (INGO).</li><li>Proven experience navigating the Sudanese HAC system and Labor Office procedures.</li><li>Previous experience coordinating with local suppliers, service providers, hotels, transport companies or contractors is considered an advantage.</li><li>Languages: Native fluency in Arabic and professional proficiency in English (written and spoken).</li><li>Soft Skills: Exceptional negotiation and "soft-power" diplomatic skills.</li><li>Ability to remain calm and professional under extreme pressure or during long bureaucratic delays.</li><li>Strong understanding of the "Do No Harm" principle and humanitarian neutrality.</li></ul><p>&nbsp;</p><p><strong>Competencies and experience:</strong></p><p>Contextual Requirements</p><ul><li>Mobility: Must be willing to travel to volatile areas and stay in basic field accommodations.</li><li>Adaptability: The candidate must be able to pivot strategies quickly&nbsp;</li><li>Ethics: Strict adherence to DCA’s anti-corruption and safeguarding policies is mandatory, especially when dealing with high-stakes permit approvals.</li><li>Excellent interpersonal skills, emotional intelligence and communication skills, building trusted relationships with colleagues, partners and other stakeholders.&nbsp;</li><li>Strong team player with ability and flexibility to quickly adapt to new environments.&nbsp;</li><li>Strong analysis skills and attention to details.</li><li>Ability to work sometimes remotely and without an office as well under pressure.</li><li>Solution oriented and innovative thinking.</li><li>Ability to network and establish positive relationships with colleagues, partners, donors, and government representatives.</li><li>Strong organizational, coordination and multitasking skills, with the ability to manage multiple operational priorities while maintaining attention to detail.</li></ul><p><strong>We Offer:</strong></p><p>A contract for one year, starting in Sep 2026, with a three-month probation period (with possibility of extension based on funding availability and performance).</p><ul><li>A competitive salary and benefits package in accordance with experience and the National Staff Handbook.</li><li>The contract of employment is bound by the minimum requirements of the Labor Act for the Year 1997 and the maximum of our National Staff Handbook.</li><li>DCA promotes equal opportunity in terms of gender, race/ethnicity and belief and encourages all qualified and interested candidates to apply.</li><li>Everyone applying for a job with DCA must be ready to comply with our Staff Policy on Prevention of Sexual Exploitation, Abuse and Harassment and our Child Safeguarding Policy.</li><li>DCA conducts background checks as part of the recruitment process. It is a prerequisite that you can pass these checks and maintain this status throughout your employment with us.&nbsp;</li></ul><p>For further information please visit our website,&nbsp;http://www.danchurchaid.org</p><p><strong>How to apply</strong></p><p><strong>APPLICATION</strong><i><strong>&nbsp;</strong></i><strong>PROCESS</strong></p><ul><li>Candidates meeting the above requirements are requested to submit a CV, through Sudan job website detailing their experience and how they qualify for the role. Incomplete applications will not be considered.</li><li>As part of the recruitment process, shortlisted candidates will be asked to complete a technical assignment before participating in an interview.</li></ul>The contract of employment is bound by the minimum requirements of the Labor Act for the Year 1997 and the maximum of our National Staff Handbook. DCA promotes equal opportunity in terms of gender, race/ethnicity and belief and encourages all qualified and interested candidates to apply. Everyone applying for a job with DCA must be ready to comply with our Staff Policy on Prevention of Sexual Exploitation, Abuse and Harassment and our Child Safeguarding Policy. DCA conducts background checks as part of the recruitment process. It is a prerequisite that you can pass these checks and maintain this status throughout your employment with us. For further information please visit our website, http://www.danchurchaid.org Please apply on this portal, sudanjob.net, with a motivation letter and your CV. Only applications consisting of a motivation letter and a CV will be considered and only short-listed candidates will be contacted.