Document Controller - Kassala Sudan

<p>Vacancy No: 54813<br>Section/Unit: Programme<br>Grade Level: D2<br>Supervisor: Head of Program Implementation<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: One Year<br>Closing Date: 01 Sept 2026</p><h4>Background</h4><p><strong>The Organisation</strong></p><p>&nbsp;</p><p>Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.</p><p>&nbsp;</p><p>Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.</p><p>&nbsp;</p><p>For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.</p><p>&nbsp;</p><p>We won’t stop until we are all equal.</p><h4>Duties and responsibilities</h4><ul><li>The Project Manager will report to the Head of Program Implementation with dotted lines to the Program Area Manager. She/he will work collaboratively with the respective Program Implementation Managers in each of the project sites.&nbsp; She/he supervises a project team based in the Program Area.</li><li>She/he is authorized to manage the project approved budget.</li><li>Lead the project security matters and the affairs of the project and partners.</li><li>Provide direct technical guidance during the project execution and ensure efficiency in the processes and effectiveness in achieving the planned objective in a manner to reach the desired outcomes and impact.</li><li>Provide strategic leadership and guidance to the Project coordinators and Officers to ensure that the global program quality framework and other relevant policies (e.g Safeguarding, child protection, security and gender equality policies) are embedded within the PA day to day operations and project teams are competent, committed to move forward with their implementation.&nbsp;</li><li>Strengthening capacity for behavioural change communication for Gender, FGM and Early Child Marriage.</li><li>Ensure that, Humanitarian Emergency Response Interventions are delivered timely, with quality and full alignment with Humanitarian core principles and standards.</li></ul><p>&nbsp;</p><p>Accountabilities</p><p>&nbsp;</p><ol><li><strong>Project Stakeholder Management</strong></li></ol><ul><li>Manage the partnership agreement with the Local Implementing Partners and Co applicant.</li><li>Have solid working relationship with all the project key stakeholders and Community leaders.&nbsp; &nbsp;</li><li>Community Based Organizations, CSOs and LNGOs are supervised, mentored, supported and agreed upon capacity building plans are rolled-out.</li><li>Manage communications and ensure stakeholders are aware of project activities and progress and are in a position to accept project deliverables.</li><li>Manage information flows between country office/Program department and the Project stakeholder.&nbsp;</li><li>Manage project related security matters and ensure keeping all concerned are accurately and promptly informed about the status of project security at any point in time during the project period.</li><li>Develop and maintain effective partnerships and alliances that facilitate proper implementation of the project.</li><li>Management of project representation matters and ensures attendance of all relevant coordination forums, networks and event at PA Level.</li></ul><ol><li><strong>Project Management</strong></li></ol><ul><li>Develop detailed annual work plans for the project and enforce adherence of all to the plan and subsequently approved amendments.</li><li>Develop the project mapping, create and manage the PO in the SAP\PMERL systems, ensure all modification and SAP related reports is updated in timely manner.</li><li>Manage the project budget, including project procurement management, and ensure avoidance of over/under expenditure; ensure judicious expending of the project funds; and demonstrate value for money in the outcomes and impact of the project.</li><li>Manage project risks, funding, and ensure keeping all concerned are accurately and promptly informed about the status of project.</li><li>Lead the project team develop their knowledge and skills of appropriate nature to the project; guide and motivate them towards excellence performance all through the project period and ensure continuous appraisal of the performance of each.</li><li>Maintain and apply Plans’ standards of practice, policies and procedures.</li><li>Manage the partnership agreement(s) with the implementing partner.</li><li>Ensure that child protection and safeguarding measures are integrated into all processes, practices and activities of the project engages in.</li><li>Conduct site visits regularly to monitor implementation and submit monthly M&amp;E reports on project progress and recommendations for corrective actions if any.</li><li>Ensure that an effective communication system is developed and maintained to the satisfaction of all clients.</li><li>Responsible for project level administration, procurements, project office establishment, recruitment of project staff and other related human resources issues.</li><li>Maintain coordination and close relationship with Plan’s relevant departments (program management, Resource Mobilization, Accounts and the relevant function).</li><li>Provide guidance, leadership, coaching and support for project coordinators and assess their performance following performance standards and HR systems.</li><li>Ensure that the Donor reporting requirements-which are stated in the FAD and other project and donor agreements-are met properly and timely.</li><li>Facilitate and participate effectively in project audits, reviews and evaluation.</li><li>Ensure that proper documentation of the project’s interventions and activities is maintained.</li><li>Establish master project files with all key project documents, memo, communications, reports and stories are well documented and archived&nbsp;</li><li>Ensure that project closing process in terms financial audit, final evaluation (internal and external) project completion report (PCR), financial commitment, partner advance well clear before close the project&nbsp;</li></ul><ol><li><strong>Budget Management&nbsp;</strong></li></ol><ul><li>Manage the project budget, including project procurement management, and ensure avoidance of over/under expenditure as per donor guidelines.</li><li>Manage project costs in such a way that the project budget is managed with cost effectiveness and demonstrate value for money in the outcomes and impact of the project.</li><li>Ensure that PIS rules and donors regulations concerning finance, procurement and human resources are adhered to;</li><li>Submit Budget versus Actual (BVA analysis) with explanation for variances; including PO modification when needed, and develop monthly cash forecast&nbsp;</li><li>Ensure financial reports, Budget versus actual, and quarterly reports monitoring, are revised and all related accounting documentation are done as required by Plan International policy and the project donor requirements&nbsp;</li><li>Submit Cost Recovery reports (admin/HR analysis from each project).</li></ul><p>&nbsp;</p><ol><li><strong>Technical Skills</strong></li></ol><ul><li>Develop technical and strategic papers on how the project milestones will be implemented and approved by Plan International Head of Program.</li><li>Proven experience and skills in implementing multi sector projects that include FSL, child protection at protracted community and emergency settings with special attention on community-based interventions and community development.&nbsp; &nbsp;</li><li>Demonstrated knowledge of Community mobilization, and technical knowledge on FSL, child protection, project coordination and understanding of general protection issue will be an advantage&nbsp;</li><li>Demonstrated experience in negotiating technical priorities and developing tools to define and focus on priority outcomes</li><li>Demonstrate the ability and fulfil his/ her roles and responsibilities in line with Plan International code of conduct, Child Protection Policy, values and principles, and to report to the line-manager regularly on the basis of defined key performance indicators (KPIs).</li><li>Ability to work with different people from different backgrounds and willing to travel to deep field locations.</li><li><strong>Skills to solve problems and create</strong> common ground with ability to make project related decisions.</li><li>Support proposal development to increase Plan’s portfolio in the sectors by submitting gender transformative concept notes and proposals.</li></ul><ol><li><strong>Monitoring, Evaluation and Reporting:</strong></li><li><strong>Capacity Building:</strong></li><li><strong>Representations:</strong></li><li><strong>Others</strong></li></ol><ul><li>Develop and apply project MER tools that allow (i) proper planning of project activities, milestones and reporting dates and (ii) and tracking of girls and children reached.</li><li>Monitor the project as pe the M&amp;E framework and attend project review meetings.&nbsp;</li><li>Document lessons learned cases studies properly and archived by carrying out regular project/program reviews.</li><li>To identify the needs and support development of staff and partners to increase their competence in project delivery.</li><li>To participate in the recruitment, selection and induction of staff when asked to do so.</li><li>Management of project representation matters and ensures attendance of all relevant coordination forums and events at locality levels.</li><li>Develop and maintain processes to ensure exert of high value liaison effort with Government Authorities, the donor, humanitarian community etc. on matters related to the project.</li><li>Any other functions and responsibilities of appropriate nature to project coordination assigned by the supervisor.</li></ul><p>&nbsp;</p><ul><li>Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.</li></ul><p>&nbsp;</p><p>Dealing with Problems:&nbsp;</p><ul><li>An ability to manage staff working under pressure and build excellent working relationships&nbsp;</li><li>Required to synthesize and analyse feedback from a wide range of actors (including management, NGOs local government etc)&nbsp;</li><li>Ability to collect information, analyse and make decisions related to the project following delegation of his/her authority.</li></ul><p>Key relationships</p><p><strong>Internal Communication:</strong></p><ul><li>Head of Program Implementation– High level of communication to to give support and management guidance provide hand holding&nbsp;. to understand the model and to respond to queries&nbsp;</li><li>Program Area Managers – High level of Communication to report, seek approvals, sharing views to strengthen the program areas and to ensure continues support for the program.</li><li>Programme Quality – High level of communication to seek support and provide hand holding support to understand the policy and to respond to queries as well as implementation of feedback mechanisms at the community level.&nbsp;</li><li>Support services – Daily communication for better coordination, integration and team work to achieve inclusive integrated organizational strategy, objectives and goals&nbsp;</li><li>Regular communication with program department in CO to share work progress and updates and technical follow up.</li><li>M&amp;E Coordinator, Area finance coordinators, Security Coordinators, Support services coordinators- frequent level of communication seeking support and coordinate the project implementation&nbsp;</li><li>Ability to communicate professional; internally with peer coordinators within the Program area, (PA) and other Plan PAs, Plan CO, while externally with stakeholders within the state, at community level plus local authorities.</li><li>National Organizations (NOs); to communicate project progress and seeking technical support in full coordination with Business development department.</li></ul><p>&nbsp;</p><p><strong>External Communication:</strong></p><ul><li>Partners – high level of communication to share and understand progress of the program.</li><li>National Offices: effective communication with the concerned NOs and sharing of required information.</li><li>Advisory\steering Committee – Low level of communication in form of sharing program outcomes on quarterly basis.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p>Technical expertise, skills and knowledge</p><ol><li><strong>Skills Required:</strong></li><li>A bachelor degree in field of Development Studies, Economics, Agriculture, Management, Rural development or related field, or a three years Diploma with up to 7 years of experiences in project management within emergency and development context.</li><li>Minimum of up to 3 years’ experience in the project management at field level with at least up to 1 year in a similar position, with a track record of success and results achieved</li><li>Previous experience with an international humanitarian NGO is a critical advantage.</li><li>Work experience in community-based program or project management in the humanitarian FSL &amp; protection and community management sectors is preferred.</li><li>Strong analytical and practical problem-solving skills, and possess presentation&nbsp;skills&nbsp;</li><li>Very good inter-personal and writing communication skills in both Arabic and English languages&nbsp;</li><li>Ability to organize work efficiently and deliver assignments in a timely manner often under time constraints, and Proficiency in written and spoken English.</li><li>Good skills of people management, team building and understanding of decision-making process&nbsp;</li><li>Good report writing skills and someone committed to organisations and donors’ policies&nbsp;</li><li>Good skills in spread sheet and word processing computer application</li><li>Ability to communication via internet, emails and Microsoft team&nbsp;</li><li>Ability to respond and solve challenges at first stage.</li><li>Ability to document program knowledge.</li><li>Ability to think creatively for development of new ideas and for presenting them to others.</li><li>Strong interpersonal skills to cope up with stress and managing work effectively.</li><li>Demonstrated Leadership skills to maintain team work and to build capacity of team members.</li><li>Demonstrate high integrity, budget management skills, project motoring and tracking of project expenses&nbsp;</li><li>Someone oriented and familiar with program system such as SAP, &amp; YODA would be an advantage and ready to engage and adapt to new system&nbsp;</li><li>Possess strong knowledge and skills in humanitarian standards, sphere standards, representing Plan in relevant sector coordination mechanisms etc</li><li>Have good knowledge and understanding of Gender issues, girl’s equality and aware with gender marker would be a huge advantage&nbsp;</li></ol><p>&nbsp;</p><ol><li><strong>Knowledge and expertise:&nbsp;</strong></li></ol><ul><li>Demonstrated ability to work independently and coordinate effectively with a wide variety of stakeholders, including national and local government, donors, community-based organizations, and the private sector.</li><li>Established relationship with and/or substantive knowledge of FLS, Child protection, and community mobilization&nbsp; &nbsp;</li></ul><p>&nbsp;</p><ol><li><strong>Essential</strong></li></ol><ul><li>Spoken and written proficiency in English. Strong Microsoft Word and Excel skills.</li><li>Excellent verbal and written communication skills in English.</li></ul><p>&nbsp;</p><ol><li><strong>Desirable:</strong></li></ol><ul><li>Understanding and commitment to Plan International values, mission and mandate.</li><li>Proven ability to influence change at an operational and strategic level based on Plan</li></ul><p><i>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.</i></p><p>&nbsp;</p><p><i>We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.</i></p><p>&nbsp;</p><p><i>Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.</i></p><p>&nbsp;</p><p><i>We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.</i></p><p>&nbsp;</p><p><i>Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.</i></p><p>&nbsp;</p><p><i>A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the </i><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><i>Inter Agency Misconduct Disclosure Scheme.</i></a><i> In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.</i></p><p><i><strong>Please note that Plan International will never send unsolicited emails requesting payment from candidates.</strong></i></p><p>&nbsp;</p><p><i><strong>In addition to the Motivation letter and your updated CV, please attach copies of your academic certificates, experience certificates, and either your passport or your national ID card. These documents are required to complete the review of your application.</strong></i></p><p>&nbsp;</p><p><strong>Application link: </strong><a href="https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54813&amp;company=PlanInt&amp;st=F4EB119FF71EF9E75E63E5BF23B3EF9FEF5D006F"><strong>https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54813&amp;company=PlanInt&amp;st=F4EB119FF71EF9E75E63E5BF23B3EF9FEF5D006F</strong></a><strong>&nbsp;</strong>&nbsp;</p><h2><strong>Women are strongly encourage to apply</strong></h2><p>&nbsp;</p><p>&nbsp;</p>

<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 4<br>Duty Station: Kassala<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p>&nbsp;</p><p><strong>Program Summary</strong></p><p><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected regions across Sudan, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p><br>The EU Youth programme is an European Commission-funded action implemented by Mercy Corps in consortium with the Danish Refugee Council (DRC) and local partners to support conflict- and displacement-affected young people aged 15–35. The 42-month program started in January 2026, and will respond to Sudan’s protracted crisis by combining short-term income opportunities with pathways to longer-term economic recovery, while strengthening protection and social cohesion for youth, especially young women, internally displaced persons (IDPs), and youth with disabilities.</p><p><br>Through an integrated approach, the EU Youth programme will deliver labour-intensive, community-based public works and Cash for Work (CfW) activities that rehabilitate priority community assets and improve access to services and markets, alongside market-relevant training, entrepreneurship support, and linkages to employment and financial services (including VSLAs). All activities are designed using conflict- and inclusive approaches and are informed by assessments, with protection mainstreaming and community safety measures embedded where feasible to support safe participation and reduce vulnerabilities.</p><p>&nbsp;</p><p><strong>Position Summary</strong></p><p><br>The Livelihood and Employment Coordinator provides technical coordination and quality assurance for the EU Youth programme’s livelihoods, entrepreneurship, and MSME support interventions, with primary responsibility for Output 2: Strengthened technical and financial capacities of self-employed youth and micro and small businesses, with a specific focus on Activity 2.2 (entrepreneurship programmes, start-up kits, financial literacy, B2B networking, and entrepreneurship hubs). The role ensures interventions are market-informed, inclusive, and conflict-sensitive, supporting young people (15–35) affected by conflict and displacement to start and sustain viable micro-enterprises and improve access to income opportunities.</p><p><br>Working across implementation areas in Sudan, the Coordinator provides hands-on technical guidance to Project Managers and their teams, local implementing partners, and consortium counterparts, ensuring consistent standards, tools, and approaches. The position strengthens implementation quality through market-based programme design, clear technical guidance, coaching and mentoring models, and strong linkage strategies to suppliers, market actors, and service providers. The role also ensures that all Activity 2.2 modalities — particularly start-up kits/small grants and any cash/voucher support — are delivered with robust compliance, accountability, and safeguarding practices aligned with donor requirements and programme risk management.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities</strong></p><p><br><strong>Strategy and Vision</strong></p><p><br>•Lead the technical vision for youth entrepreneurship and employment pathways under Output 2,ensuring Activity 2.2 delivers outcomes that are market-relevant, scalable, and responsive to therealities of displacement-affected and semi-urban contexts.<br>•Ensure Activity 2.2 programming is aligned with the EU Youth programme’s Theory of Change:enabling youth, especially young women and youth with disabilities, to build sustainable livelihoods,reduce reliance on aid, and access safer economic opportunities.<br>•Translate assessment findings (labour/market analysis, local demand mapping, partner insights) intoclear technical priorities for start-up kits, enterprise skills packages, coaching models, and marketlinkage strategies.</p><p>&nbsp;</p><p><strong>Program Management</strong></p><p><br>•Provide technical oversight and coordination for Activity 2.2 implementation across all areas, workingclosely with Project Leads to ensure standardization, technical quality, and timely delivery.<br>•Guide the end-to-end entrepreneurship support cycle: participant selection and sequencing;business/financial literacy training; business plan development; start-up kit or grant support; post-distribution coaching; and market linkage follow-up.<br>•Strengthen delivery models that reflect local feasibility (e.g., group-based training, peer mentoring,community-based hubs, mobile delivery) while maintaining quality and inclusion.<br>•Coordinate with partners and internal teams to operationalize Business-to-Business networking andjob/market linkage events, ensuring youth have practical access to suppliers, customers, and serviceproviders.</p><p>•Support the establishment and/or strengthening of community-based entrepreneurship hubs, includingminimum service standards (information, mentorship, referrals, safe participation) and practicalmanagement arrangements.</p><p>&nbsp;</p><p><strong>Research, Learning and Impact (in close coordination with the PAQ unit)</strong><br>•Work with PaQ/MEAL to define and monitor Activity 2.2 quality and results indicators (businessreadiness, start-up kit utilization, income trends where feasible, business survival/progress markers,market linkages, and participant satisfaction).<br>•Build practical learning loops with Project Managers: identify bottlenecks (e.g., market access, inputshortages, security constraints), test adaptations, and document lessons to improve programmeeffectiveness.<br>•Contribute to evidence-based improvements in training curricula, mentoring approaches, selectioncriteria, and enterprise support packages, ensuring they remain responsive to market and protectionrealities.</p><p>&nbsp;</p><p><strong>Representation and Influence</strong></p><p><br>•Coordinate closely with Mercy Corps programme leadership, Project Managers, and partners to alignActivity 2.2 delivery with broader Output 2 services (career counselling, life skills, referrals).<br>•Collaborate with consortium counterparts (including Danish Refugee Council) to harmonize technicalstandards, tools, and market engagement approaches, and to strengthen linkages betweenentrepreneurship and other programme components (e.g., job matching, apprenticeships).<br>•Engage, as delegated, with relevant coordination platforms and market actors (business associations,suppliers, service providers) to strengthen ecosystem linkages for youth-led enterprises.</p><p>&nbsp;</p><p><strong>Finance and Compliance Management</strong></p><p><br>•Ensure Activity 2.2 start-up kits and/or small grant modalities are implemented with clear eligibilitycriteria, transparent selection processes, strong documentation, and auditable decision-making.<br>•Support Project Managers and operations/finance teams to maintain compliance for cash/voucher orin-kind support, including procurement standards, beneficiary verification, distribution controls,reconciliation, and data protection.<br>•Strengthen risk mitigation related to fraud, diversion, and safeguarding, ensuring feedback/complaintsmechanisms are accessible and trusted by youth participants.<br>•Ensure implementation aligns with donor requirements (including any restrictive measures, screening,and partner compliance processes) and that expenditures reflect value-for-money and marketfeasibility.</p><p>&nbsp;</p><p><strong>Organizational Learning</strong></p><p><br>•Build internal capacity by developing and rolling out simple technical guidance and SOPs for Activity2.2 (entrepreneurship training standards, business plan scoring rubrics, start-up kit specificationtemplates, coaching approaches, and market linkage checklists).<br>•Mentor and coach Project Managers and field teams to improve technical consistency, inclusionpractices, and adaptive management, especially in dynamic or constrained access environments</p><p>•Promote cross-team integration (livelihoods, protection, and field operations) to strengthen “safeparticipation,” referrals, and sustained engagement of vulnerable youth in entrepreneurship activities.<br>•Capture field innovations and practical solutions and support their adoption across areas to improvescale, quality, and efficiency.</p><p>&nbsp;</p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risks andmitigations related to their area of work<br>•Practices the values of Mercy Corps including respecting the dignity and well-being of participants andfellow team members<br>•Encourages openness and communication in their team; encourages team members to submit reportsif they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</p><p>&nbsp;</p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risksand mitigations related to their area of work.<br>•Practices the values of Mercy Corps including respecting the dignity and well-being ofparticipants and fellow team members.<br>•Encourages openness and communication in their team; encourages team members to submitreports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and otheroptions.</p><p>&nbsp;</p><p><strong>Supervisory Responsibility</strong></p><p><br>•Mercy Corps team members are expected to support all efforts toward accountability, specifically toour program participants, community partners, other stakeholders, and to international standardsguiding international relief and development work. We are committed to actively engagingcommunities as equal partners in the design, monitoring and evaluation of our field projects.</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To:</strong> Project Director</p><p><br><strong>Works Directly With: </strong>EU Youth Program team (including but not limited to Deputy Program Director, Project Managers, Area Managers, CfW Coordinator, Officers), MC’s PAQ Unit, members of Operations, Program departments, the Senior Management Team and HQ Technical Support Unit (Cash and Market Advisors).</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>MINIMUM QUALIFICATION &amp; TRANSFERABLE SKILLS</strong><br>•Knowledge and Experience<br>•Bachelor’s degree in economics, international development, business/entrepreneurship, livelihoods,social sciences, or a related field required;<br>•5+ of progressively responsible experience designing and/or managing livelihoods, employment,entrepreneurship, and/or MSME-support programming in fragile, conflict-affected, or displacement-affected contexts.</p><p>•Demonstrated experience delivering youth-focused entrepreneurship and self-employmentprogramming, including at least two of the following: business skills training, financial literacy, businessplan development, start-up kits/in-kind support, small grants, coaching/mentorship models, B2Bnetworking/market linkages, or entrepreneurship hubs.<br>•Strong understanding of labour markets and market systems in crisis settings, including ability to applymarket assessments to programme design and adapt modalities to supply constraints and volatility.<br>•Proven ability to provide technical oversight across multiple locations and teams, includingdevelopment of SOPs/tools, staff coaching, implementation troubleshooting, and ensuring consistentminimum standards.<br>•Previous experience building capacity of staff and local partners.<br>•Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance,to effectively support implementation of programs while staying compliant with donor and Mercy Corpsregulations.<br>•Advanced computer skills in MS Office programs, particularly Excel.<br>•Effective verbal and written communication, multi-tasking, organizational and prioritization skills.<br>•Willingness and ability to travel frequently to field locations and work in insecure or hardshipenvironments, with flexibility to adjust to changing access conditions.<br>•Excellent oral and written Arabic and English skills required.</p><p><strong>SUCCESS FACTORS</strong></p><p><br>•The successful Livelihood and Employment Coordinator will be able to deliver high-quality, market-informed entrepreneurship support in a rapidly changing, conflict-affected environment, whilestrengthening consistency across multiple implementation areas. Key success factors include:<br>•Market-driven, practical problem-solving: Consistently translates labour/market realities intofeasible entrepreneurship packages (training, start-up kits, coaching) and adapts quickly to supplyconstraints, inflation, and access limitations.<br>•Strong technical stewardship: Maintains clear minimum standards for Activity 2.2 and improvesimplementation quality through usable tools (SOPs, scoring rubrics, kit specifications) and hands-oncoaching of Project Managers and field teams.<br>•Results focus with realism: Sets clear priorities, monitors progress, and drives follow-through onbusiness support cycles (from training through start-up support to coaching and market linkages),while adjusting expectations to context and evidence.<br>•Collaboration and influence without authority: Builds strong working relationships with ProgramManagers, partners, and consortium counterparts; aligns diverse teams around consistent approachesand resolves bottlenecks constructively.<br>•Integrity, compliance, and accountability: Ensures transparent selection and auditabledocumentation for start-up kits/small grants; proactively manages fraud/diversion risk and strengthenstrusted feedback/complaints mechanisms.<br>•Inclusion and “safe participation” leadership: Designs and reinforces practical measures thatenable meaningful participation and benefit for young women, displaced youth, and youth withdisabilities, and works closely with protection colleagues to reduce risks that limit engagement.<br>•Learning mindset and adaptability: Routinely captures lessons from the field, tests improvements,and institutionalizes what works across locations, strengthening programme effectiveness over time.</p><p>&nbsp;</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in kassala and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.&nbsp; Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.&nbsp;</p><p>&nbsp;</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p>&nbsp;</p><h4><strong>Team Efficiency and Effectiveness&nbsp;</strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p>&nbsp;</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p>&nbsp;</p><h4><strong>Safeguarding &amp; Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the&nbsp;</strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;<a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>