JASMAR jobs

<p>Section/Unit: Finance & Operations<br>Supervisor: Finance Controller / Senior Finance Officer<br>Duty Station: Head Office - Khartoum/Omdurman<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p><strong>Position Summary</strong></p><p>The Financial Assistant provides comprehensive financial support at JASMAR HQ Offices, ensuring compliant accounting, accurate operational cost recovery, effective field supervision, and full legal compliance regarding payroll obligations (social insurance, taxes) in coordination with HR. The role ensures timely financial payments and sustainability of Head Office operations.</p><h4>Duties and responsibilities</h4><ol><li>Daily Accounting &amp; Operations: Record daily transactions, maintain ledgers in JASMAR ERP system, prepare vouchers/receipts, and manage petty cash and staff advances.</li><li>Budget &amp; Donor Compliance: Assist in budget preparation, track Budget vs. Actual, ensure complete supporting documentation, and support preparation of donor financial reports.</li><li>Operational Cost Allocation &amp; Shared Cost Recovery: Monitor, calculate and allocate shared operational costs (office rent, utilities, internet, security) across projects based on approved percentages. Maintain monthly Cost Allocation Sheet and analyze cost coverage gaps.</li><li>Field Finance Supervision - State Offices: Provide direct monthly financial oversight for assigned projects in State Offices. Conduct field monitoring, supervise all accounting processes, review and consolidate monthly reports from state offices, and build capacity of field finance staff.</li><li>Payroll Compliance, Social Insurance &amp; Taxation (in collaboration with HR):</li><li>Follow up monthly payroll entitlements and deductions in close coordination with HR Department.</li><li>Calculate, reconcile, and ensure timely payment of monthly Social Insurance contributions for all staff (HQ and assigned State Offices) in accordance with Sudanese Labor Law.</li><li>Calculate, reconcile, and ensure timely payment of Personal Income Tax (PIT) and other statutory taxes to relevant authorities, and obtain official receipts.</li><li>Maintain confidential payroll files, social insurance cards, and tax records, and ensure proper allocation of payroll costs to respective projects based on time sheets.</li><li>Head Office Financial Operations &amp; Payments: Manage and process all financial payments related to Head Office operations (office rent, utilities, suppliers, service contracts) ensuring timely settlement and proper documentation.</li><li>Audit &amp; Archiving: Prepare files for internal/external audits and maintain organized digital and physical archiving system.</li></ol><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor’s Degree in Accounting, Finance, or Business Administration - Required.</li><li>3-5 years of relevant experience, including field finance experience with NGOs.</li><li>Solid knowledge of Sudanese Labor Law, Social Insurance, and Taxation procedures.</li><li>Proven experience in supervising field offices and payroll administration with HR.</li><li>Proficiency in accounting software, ERP, and advanced MS Excel.</li><li>Willingness to travel to state offices as required.</li><li>Fluency in Arabic and English.</li></ul><p>&nbsp;</p><p><strong>Core Competencies</strong></p><ul><li>High integrity, confidentiality, and attention to detail (especially for payroll).</li><li>Strong analytical, supervisory, and coordination skills with HR Department.</li><li>Knowledge of statutory compliance and legal payments.</li><li>Ability to manage multiple portfolios (HQ + States) and meet statutory deadlines.</li></ul>

<p>Section/Unit: Human Resource<br>Duty Station: Head Office - Khartoum/Omdurman<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p>JASMAR Human Security Organization is a national, non-governmental, non-profit organization founded in 2001 and formally registered with the Humanitarian Aid Commission (HAC) in Sudan. Originally established to address landmine challenges and the risks posed by explosive remnants of war (ERW), JASMAR’s initial focus was on humanitarian mine action and community safety.</p><p>Over more than two decades, JASMAR has evolved into a multi-sector humanitarian and development organization, responding to complex and interconnected human security needs of conflict-affected and vulnerable communities across Sudan. Building on its early expertise in mine action, the organization has progressively expanded its programs to include protection and human rights, disability inclusion, DDR, HIV/AIDS prevention, food security and livelihoods, support to refugees and internally displaced persons, WASH, health and nutrition, education, peacebuilding, women’s empowerment, and community resilience.</p><p>&nbsp;</p><p>JASMAR operates through a decentralized model, with its headquarters in Khartoum and state-level offices and field teams across multiple regions. During its lifespan, JASMAR has reached all Sudanese states (East Sudan, Darfur, Blue Nile, Kordofan, White Nile, Central &amp; North Sudan) and is currently active in 11 states: Kassala, Gedaref, Red Sea, River Nile, Northern, Blue Nile, White Nile, Gezira, South Kordofan, and Khartoum. This structure ensures proximity to affected populations and enables timely, context-responsive interventions, especially in emergency and hard-to-reach settings.</p><p>&nbsp;</p><p>Partnership and coordination are central to JASMAR’s approach. The organization maintains long-term collaborations with UN agencies, international and national NGOs, government institutions, civil society organizations, and community-based actors, and actively participates in coordination platforms and cluster mechanisms at state and national levels. This has established JASMAR as a reliable partner meeting donor compliance, accountability, and quality standards.</p><p><br>&nbsp;</p><p><strong>Job&nbsp;Purpose</strong></p><p>The HR Officer will support the implementation of JASMAR Human Resources policies and procedures by maintaining personnel records, supporting payroll preparation, managing attendance and leave records, assisting in recruitment processes, and supporting performance management and general HR administration. The role will ensure that HR operations are conducted efficiently and in compliance with organizational policies and applicable labor regulations.</p><h4>Duties and responsibilities</h4><ul><li>Organize and maintain personnel files for all employees, including office and project staff, ensuring all required documentation is complete, updated, and properly filed.</li><li>Maintain and update employee records in the HR System (Odoo) including personal data, and contracts.</li><li>Maintain proper records of employment contracts, ensuring all documents are valid and properly archived.</li><li>Assist in the preparation of monthly payroll for office and project staff, ensuring accuracy of salaries, allowances, deductions, and payroll proration.</li><li>Coordinate with the Finance Department to ensure timely payment of salaries and related benefits.</li><li>Ensure timely preparation and payment processing of social insurance and personal income tax, and maintain proper records of related filings.</li><li>Manage health insurance registration, renewal, and withdrawal of employees.</li><li>Monitor and maintain staff attendance including daily attendance tracking and absence monitoring.</li><li>Ensure leave requests and attendance records are accurately recorded in the Odoo system and comply with HR policies.</li><li>Support recruitment procedures for project and office staff, including receiving applications, screening documentation, coordinating interviews, and maintaining recruitment records.</li><li>Assist in preparing recruitment documentation including interview schedules, candidate records, and selection documentation.</li><li>Support onboarding processes for new employees, including preparation of employment documents and induction materials.</li><li>Monitor contract expiry dates and support timely renewal or extension processes.</li><li>Coordinate employee separation procedures, including exit documentation and clearance processes.</li><li>Assist in the implementation of staff performance appraisal processes, including tracking deadlines and maintaining performance records.</li><li>Assist in preparing periodic HR reports, including staff lists, and personnel statistics.</li><li>Ensure HR administrative processes comply with organizational policies, donor requirements, and applicable labor laws.</li><li>Provide general administrative and HR support to the HR department as required.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Required Qualifications</strong></p><p>&nbsp;</p><p>Bachelor’s degree in Human Resources, Business Administration, or a related field.</p><p>&nbsp;</p><p><strong>Experience</strong></p><ul><li>Minimum 3-7 years of experience in HR administration or personnel management.</li><li>Experience working with HR information systems (preferably Odoo) is an advantage.</li><li>Experience working in NGOs or project-based organizations is desirable.</li></ul><p>&nbsp;</p><p><strong>Skills and Competencies</strong></p><ul><li>Strong organizational and record management skills</li><li>Ability to maintain confidentiality of sensitive information</li><li>Good communication and interpersonal skills</li><li>Proficiency in Microsoft Office applications</li><li>Ability to work independently and within a team</li></ul>

<p>Section/Unit: Program Department<br>Supervisor: Program Manager<br>Duty Station: Head Office - Khartoum/Omdurman<br>Duration: One year<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><h4>Position Summary</h4><p>The Partnership, Grant Management &amp; Compliance Officer is responsible for JASMAR's partnership development, resource mobilization, proposal development, grant administration, and donor compliance.</p><p>The position leads the development and drafting of concept notes and proposals and coordinates required inputs from Program, MEAL, Finance, and other relevant teams. The Officer also maintains donor and partner relationships, tracks grant requirements and deadlines, and ensures donor contractual and compliance requirements are properly followed up.</p><h4>Duties and responsibilities</h4><h3>Key Responsibilities</h3><h4>A. Partnership and Donor Engagement</h4><ul><li>Identify, develop, and maintain relationships with donors, UN agencies, INGOs, national organizations, and other potential partners.</li><li>Conduct donor and partner mapping and maintain updated information on donor priorities and partnership opportunities.</li><li>Maintain regular communication and follow-up with existing and potential donors and partners.</li><li>Prepare donor and partner briefing materials, organizational profiles, and other required information.</li><li>Identify consortium and strategic partnership opportunities and coordinate them with management.</li></ul><h4>B. Funding Opportunities and Proposal Development</h4><ul><li>Identify and track relevant funding opportunities and maintain an updated funding pipeline.</li><li>Review calls for proposals and Expressions of Interest and summarize key requirements, eligibility criteria, deadlines, and funding priorities.</li><li>Lead the development and drafting of concept notes, proposals, EOIs, and other funding applications.</li><li>Collect and incorporate technical and organizational inputs from Program, MEAL, Finance, Area Managers, and other relevant teams.</li><li>Coordinate with Finance to ensure alignment between proposed activities and the budget.</li><li>Submit draft proposals to the Program Manager and General Manager for review and incorporate their feedback.</li><li>Finalize proposals after internal review and coordinate the approval and submission process.</li><li>Maintain records of submitted proposals, donor feedback, and application results.</li></ul><h4>C. Grant and Contract Management</h4><ul><li>Maintain an updated portfolio of all active grants and partnership agreements.</li><li>Review signed agreements and identify key donor requirements, reporting deadlines, contractual deliverables, and amendment requirements.</li><li>Maintain grant trackers and communicate key contractual requirements and deadlines to responsible teams.</li><li>Coordinate grant-related correspondence with donors and partners in consultation with the Program Manager.</li><li>Coordinate documentation for grant amendments, no-cost extensions, budget revisions, and other contractual modifications.</li><li>Ensure donor approvals and grant modifications are properly documented and filed.</li><li>Track contractual close-out requirements and communicate them to the responsible departments.</li></ul><h4>D. Donor Compliance</h4><ul><li>Review donor agreements and guidelines and maintain a compliance checklist for each grant.</li><li>Monitor donor contractual requirements and identify potential compliance gaps or missed obligations.</li><li>Follow up with the responsible department on grant-related compliance actions.</li><li>Escalate significant donor compliance risks, missed deadlines, unapproved modifications, or incomplete grant documentation to the Program Manager.</li><li>Maintain records of grant-related compliance actions and donor approvals.</li></ul><h4>E. Donor Reporting Coordination</h4><ul><li>Maintain an updated donor reporting calendar and communicate deadlines to responsible teams.</li><li>Provide donor reporting templates, guidance, and requirements to relevant staff.</li><li>Coordinate the collection and internal review of narrative, MEAL, financial, and other required report inputs.</li><li>Check reports for completeness and compliance with donor templates and contractual requirements before management review.</li><li>Coordinate final approval, submission, donor feedback, and required revisions.</li><li>Maintain final submitted reports and related donor correspondence.</li></ul><h4>F. Grant Documentation and Information Management</h4><ul><li>Maintain complete and organized electronic files for all grants and partnerships.</li><li>Ensure grant files include approved proposals, signed agreements, budgets, amendments, donor correspondence, reports, approvals, and close-out documentation.</li><li>Maintain consistent document naming, filing, version control, and archiving.</li><li>Ensure key grant documents are uploaded to SharePoint and other approved organizational systems.</li><li>Maintain accurate grant and partnership trackers and periodically follow up on missing documentation.</li></ul><h4>Key Deliverables</h4><ul><li>Updated donor and partner mapping and engagement tracker.</li><li>Updated funding opportunity and proposal tracker.</li><li>Complete and current grant portfolio and reporting calendar.</li><li>Grant-specific donor compliance checklists.</li><li>Complete grant agreements, amendments, approvals, reports, and correspondence files.</li><li>Regular updates to management on funding opportunities, proposal status, donor deadlines, and significant compliance issues.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Qualifications and Experience</h4><ul><li>Bachelor's degree in International Development, Development Studies, Project Management, Business Administration, Social Sciences, International Relations, or another relevant field.</li><li>Minimum of 3–5 years of relevant experience in partnerships, proposal development, grant management, donor compliance, or related NGO work.</li><li>Demonstrated experience developing concept notes, proposals, and donor applications.</li><li>Experience working with grants funded by UN agencies, institutional donors, INGOs, or pooled funds is highly desirable.</li><li>Experience in donor and partner engagement is desirable.</li></ul><h4>Required Skills and Competencies</h4><ul><li>Strong proposal and concept note writing skills.</li><li>Good knowledge of grant management and donor compliance requirements.</li><li>Strong partnership and donor relationship-management skills.</li><li>Ability to interpret donor guidelines, agreements, and contractual requirements.</li><li>Strong coordination, communication, and organizational skills.</li><li>Ability to manage multiple proposals, grants, and deadlines.</li><li>Strong attention to detail and document-management skills.</li><li>Excellent written and spoken English and Arabic.</li><li>Proficiency in Microsoft Office; familiarity with SharePoint, Odoo, or similar systems is an advantage.</li><li>High level of integrity, accountability, and confidentiality.</li></ul><h4>Role Boundaries</h4><p>The position focuses on partnership development, resource mobilization, proposal development, grant administration, donor reporting coordination, and donor compliance. It does not manage day-to-day project implementation. Program/project teams remain responsible for project implementation and technical delivery; MEAL is responsible for monitoring, evaluation, accountability, and data verification; Finance is responsible for budgets, financial management, and financial reporting; and other departments remain responsible for compliance within their respective functions.</p><h4>Safeguarding and Code of Conduct</h4><p>The Officer must comply with JASMAR's Code of Conduct, Safeguarding, PSEA, Anti-Fraud, Whistleblowing, Accountability to Affected Populations, and other relevant organizational policies.</p>

<p>Section/Unit: Program Department<br>Supervisor: Program Manager<br>Duty Station: Head Office - Khartoum/Omdurman<br>Duration: One year<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><h4>Organizational Background</h4><p>JASMAR Human Security Organization (JHSO) is a national humanitarian and development organization working to support vulnerable and conflict-affected communities through integrated humanitarian, recovery, and development interventions.</p><p>JASMAR implements programs across different sectors, including Protection, Health and Nutrition, WASH, Education, Food Security and Livelihoods, Shelter/NFI, Mine Action, and other humanitarian and resilience interventions in partnership with UN agencies, international NGOs, donors, government institutions, and local communities.</p><h4>Position Summary</h4><p>The Program Associate provides day-to-day programmatic, coordination, reporting, documentation, and administrative support to the Program Department. The position supports Program Officers and the Program Manager in following project implementation, consolidating updates, maintaining project records and trackers, coordinating internal actions, and ensuring timely follow-up of project deadlines and documentation.</p><p>The Program Associate works closely with field teams and relevant departments to ensure accurate and timely program information. Proposal development, resource mobilization, partnership development, and grant management are outside the core responsibilities of this position and are handled through the designated grant and partnership function.</p><h4>Duties and responsibilities</h4><h4>A. Project Implementation and Follow-Up</h4><ul><li>Support Program Officers and the Program Manager in the day-to-day follow-up of assigned projects.</li><li>Maintain updated information on project implementation status, activities, targets, deadlines, and key deliverables.</li><li>Follow up with field teams and relevant departments on agreed project actions and pending inputs.</li><li>Track implementation progress against approved work plans and flag delays, challenges, or overdue actions to the responsible Program Officer or Program Manager.</li><li>Support the updating of project work plans, implementation schedules, and action trackers.</li><li>Follow up on upcoming project activities, trainings, distributions, field visits, and other program events.</li></ul><h4>B. Reporting and Program Updates</h4><ul><li>Collect and consolidate weekly, monthly, quarterly, and project updates from field and project teams.</li><li>Follow up on internal and donor reporting deadlines and required program inputs.</li><li>Review received program information for completeness and consistency before sharing it with the responsible Program Officer or Program Manager.</li><li>Coordinate with MEAL to ensure reported achievements are supported by verified program data.</li><li>Maintain the reporting calendar and track required program submissions.</li><li>Compile project achievements, challenges, lessons learned, success stories, and other program information as requested.</li></ul><h4>C. Program Documentation and Information Management</h4><ul><li>Maintain complete and organized electronic and physical project documentation.</li><li>Ensure key project documents are properly filed in SharePoint and other approved organizational systems.</li><li>Maintain project folders containing agreements, approved budgets, work plans, reports, correspondence, monitoring documents, and other relevant records.</li><li>Maintain project document checklists and follow up on missing program documentation.</li><li>Apply consistent document naming, version control, and archiving practices.</li><li>Support updating project information in Odoo and other organizational systems as assigned.</li></ul><h4>D. Program Coordination and Meeting Follow-Up</h4><ul><li>Support preparation of weekly, monthly, and quarterly Program Department meetings.</li><li>Prepare draft agendas, collect updates, document meeting action points, and maintain action trackers.</li><li>Follow up with responsible staff on outstanding Program Department actions.</li><li>Coordinate with Finance, Procurement, HR/Admin, MEAL, Logistics, and field teams on program-related inputs and follow-up actions as directed by the Program Officer or Program Manager.</li><li>Support scheduling and documentation of program-related meetings when required.</li></ul><h4>E. Project Management Tools and Trackers</h4><ul><li>Maintain and regularly update the project portfolio tracker, reporting calendar, project action tracker, project document checklist, and other approved Program Department tools.</li><li>Ensure information in internal trackers and systems is consistent with approved project documents and updates received from responsible teams.</li><li>Produce simple project summaries, status updates, and dashboards when requested.</li><li>Flag missing information, overdue actions, or inconsistencies to the responsible Program Officer or Program Manager.</li></ul><h4>F. Field and Program Support</h4><ul><li>Support preparation for field visits, donor missions, monitoring visits, and project reviews by compiling required program information.</li><li>Collect site information, activity summaries, staff contacts, beneficiary information, GPS/location details, and other requested project information from field teams.</li><li>Participate in field visits when required and prepare brief field visit notes.</li><li>Follow up on program-related action points arising from field visits and reviews.</li></ul><h4>G. Other Responsibilities</h4><ul><li>Participate actively in Program Department meetings and organizational activities.</li><li>Maintain confidentiality of organizational, donor, staff, and beneficiary information.</li><li>Perform other program-related duties assigned by the Program Manager or supervisor in line with the purpose and level of the position.</li></ul><h4>&nbsp;</h4><h4>Key Deliverables</h4><ul><li>Project implementation trackers and action lists are regularly updated.</li><li>Weekly, monthly, and other required program updates are collected and consolidated on time.</li><li>Program files and project documentation are complete and properly organized.</li><li>Reporting calendars and project deadlines are tracked and followed up.</li><li>Program meeting minutes and action trackers are maintained and followed up.</li><li>Project information in SharePoint, Odoo, and other approved systems is updated as assigned.</li><li>Implementation delays, missing information, and overdue actions are promptly flagged to the responsible supervisor.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Education</h4><p>Bachelor's degree in Development Studies, Business Administration, Project Management, Social Sciences, International Development, Humanitarian Studies, Public Administration, or another relevant field.</p><h4>Experience</h4><ul><li>Minimum of 2 years of relevant experience in humanitarian, development, NGO, project management, or program support work.</li><li>Previous experience working with a national or international NGO is highly desirable.</li><li>Experience supporting project implementation, reporting, coordination, and documentation is an advantage.</li><li>Familiarity with donor-funded projects and program reporting requirements is desirable.</li><li>Experience using SharePoint, Odoo, or similar project/document management systems is an advantage.</li></ul><h4>Required Skills and Competencies</h4><ul><li>Strong organizational, coordination, and follow-up skills.</li><li>Good written and verbal communication skills.</li><li>Ability to manage several tasks and deadlines simultaneously.</li><li>Strong attention to detail and document-management skills.</li><li>Ability to collect, consolidate, and present program information clearly.</li><li>Ability to work effectively with field teams and different organizational departments.</li><li>Good analytical and problem-solving skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>High level of integrity, professionalism, accountability, and confidentiality.</li><li>Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.</li><li>Familiarity with SharePoint, Odoo, or similar systems is an advantage.</li></ul><h4>Language Requirements</h4><ul><li>Fluency in Arabic is required.</li><li>Good command of written and spoken English is required.</li><li>Knowledge of additional local languages is an advantage.</li></ul><h4>Role Boundaries</h4><p>The Program Associate supports project implementation follow-up, reporting, coordination, documentation, and program information management. The position does not lead proposal or concept note development, resource mobilization, donor/partnership development, grant contract management, or donor compliance functions assigned to the Partnership, Grant Management &amp; Compliance role. The Program Associate also does not replace the project-management responsibilities of the Program Manager, Program Officers, or Project Managers, or the technical responsibilities of MEAL, Finance, Procurement, HR/Admin, and other departments.</p><h4>&nbsp;</h4><h4>Safeguarding, PSEA and Code of Conduct</h4><p>The Program Associate must comply with all JASMAR policies and procedures, including the Code of Conduct, Safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), Child Safeguarding, Anti-Fraud, Whistleblowing, Accountability to Affected Populations, and other relevant organizational policies.</p>

<p>Supervisor: ICT Manager \Operations Manager<br>Duty Station: Head Office - Khartoum/Omdurman<br>Duration: One year<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><h4>Organizational Background</h4><p>JASMAR Human Security Organization (JHSO) is a national humanitarian and development organization working to support vulnerable and conflict-affected communities through integrated humanitarian, recovery, and development interventions.</p><p>JASMAR implements programs across different sectors, including Protection, Health and Nutrition, WASH, Education, Food Security and Livelihoods, Shelter/NFI, Mine Action, and other humanitarian and resilience interventions in partnership with UN agencies, international NGOs, donors, government institutions, and local communities.</p><p>&nbsp;</p><h4><strong>Purpose of the Position</strong></h4><p>The IT &amp; Communication Officer is responsible for the design, implementation, and maintenance of the organization's information technology and communication systems in Sudan, ensuring reliable, secure, and efficient connectivity and data management across the Khartoum HQ and field offices. The role also supports the organization's external and internal communication functions, including visibility, documentation, and information-sharing, in line with donor and organizational requirements.</p><p>This position is critical to ensuring operational continuity in a complex and often volatile operating environment, including support for remote/field connectivity, data security, and business continuity planning.</p><h4>Duties and responsibilities</h4><h4>Key Responsibilities</h4><h4>A. IT Infrastructure &amp; Systems Management</h4><ul><li>Install, configure, and maintain computer hardware, software, networks, servers, and peripherals at the Khartoum HQ and, where applicable, field/sub-offices.</li><li>Manage local area networks (LAN), wireless networks, and internet connectivity, including VSAT, fiber, and mobile data solutions where applicable.</li><li>Maintain and monitor data backup systems, cloud storage, and disaster recovery procedures to safeguard organizational data.</li><li>Ensure timely troubleshooting and resolution of IT issues for staff, minimizing downtime.</li><li>Manage user accounts, email systems, and access permissions (e.g., Microsoft 365 / Google Workspace administration).</li><li>Maintain an inventory of IT equipment, licenses, and warranties; coordinate procurement and maintenance of IT assets.</li></ul><h4>B. Cybersecurity &amp; Data Protection</h4><ul><li>Implement and enforce IT security policies, including antivirus, firewall, password protocols, and data protection standards.</li><li>Monitor systems for vulnerabilities and respond promptly to security incidents.</li><li>Ensure compliance with organizational data protection policies and applicable Sudanese regulations regarding data and telecommunications.</li><li>Train staff on cybersecurity awareness, safe data practices, and acceptable use of IT resources.</li></ul><h4>C. Communications &amp; Visibility</h4><ul><li>Support internal communication systems (intranet, mailing lists, collaboration platforms) to ensure effective information flow across departments and offices.</li><li>Assist in developing and maintaining external communication materials (website content, social media, newsletters, fact sheets) in line with organizational branding and donor visibility guidelines.</li><li>Support documentation of project activities (photos, videos, success stories) for reporting and visibility purposes, respecting beneficiary consent and protection protocols.</li><li>Liaise with communications focal points at country and regional/global level to ensure consistent messaging.</li></ul><h4>D. Remote &amp; Field Support</h4><ul><li>Provide remote and on-site IT support to field offices/sub-offices across Sudan, including during field missions as required.</li><li>Support connectivity solutions for staff working in hard-to-reach or insecure areas, in coordination with logistics and security teams.</li><li>Contribute to business continuity and contingency planning for IT/communications in the context of access constraints, power outages, or connectivity disruptions common in the operating environment.</li></ul><h4>E. Capacity Building &amp; Support</h4><ul><li>Provide training and user support to staff on standard software, hardware use, and communication tools.</li><li>Develop and update simple IT/communication guidance notes and SOPs for staff use.</li><li>Support onboarding of new staff with IT equipment setup and orientation.</li><li>Developing and maintaining website.</li></ul><h4>F. Other</h4><ul><li>Represent the organization in relevant IT/communications coordination forums as required.</li><li>Perform other duties as assigned by the supervisor, consistent with the scope of the role.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Education</h4><ul><li>Bachelor's degree in Information Technology, Computer Science, Telecommunications, Communications, or a related field. A relevant diploma with significant equivalent experience will also be considered.</li></ul><h4>Experience</h4><ul><li>Minimum 3 years of relevant professional experience in IT support/systems administration, ideally within an NGO, UN agency, or international organization.</li><li>Demonstrated experience in network administration, hardware/software troubleshooting, and data/system security.</li><li>Experience supporting communication or visibility functions is an advantage.</li><li>Experience working in Sudan or similar humanitarian/fragile contexts is highly desirable.</li></ul><h4>Skills &amp; Competencies</h4><ul><li>Strong knowledge of Windows/Linux operating systems, Microsoft 365 or Google Workspace administration, and network configuration (LAN/WAN/Wi-Fi/VSAT).</li><li>Working knowledge of cybersecurity principles and data protection best practice.</li><li>Familiarity with communication and design tools (e.g., basic graphic design, social media management, content writing) is an asset.</li><li>Strong problem-solving skills and ability to work independently with minimal supervision.</li><li>Excellent interpersonal and training/coaching skills to support non-technical staff.</li><li>Ability to prioritize and manage multiple tasks under pressure, including in insecure or resource-constrained environments.</li><li>Fluency in English and Arabic (spoken and written) required.</li><li>Willingness to travel to field locations within Sudan as needed, security permitting.</li></ul><p>&nbsp;</p><h4>Core Values &amp; Behavioral Competencies</h4><ul><li>Commitment to humanitarian principles: neutrality, impartiality, independence, and "do no harm."</li><li>Integrity and accountability in the use of organizational resources and data.</li><li>Cultural sensitivity and respect for diversity.</li><li>Adaptability and resilience in a dynamic and challenging operating context.</li><li>Strong sense of confidentiality, particularly regarding sensitive data and beneficiary information.</li></ul><h4>Working Conditions</h4><ul><li>Based at the Khartoum HQ, with periodic travel to field/sub-offices as security conditions allow.</li><li>The position may require flexibility in working hours to respond to urgent IT/communication needs, including outside standard hours.</li><li>Given the current operating environment in Sudan, the incumbent must be prepared to work under conditions requiring adaptability, including possible remote work arrangements or relocation for security reasons, in line with organizational duty-of-care and security protocols.</li></ul><h4>Safeguarding, PSEA and Code of Conduct</h4><p>The Program Associate must comply with all JASMAR policies and procedures, including the Code of Conduct, Safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), Child Safeguarding, Anti-Fraud, Whistleblowing, Accountability to Affected Populations, and other relevant organizational policies.</p><p>&nbsp;</p><p><i>JASMAR is an equal opportunity employer and is committed to diversity and inclusion within its workforce. Women and candidates from Sudan are strongly encouraged to apply.</i></p>

<p>Duty Station: Head Office - Khartoum/Omdurman<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p><strong>Position Purpose</strong></p><p>&nbsp;</p><p>The Office Assistant &amp; Secretary provides direct and confidential administrative, secretarial, coordination, and organizational support to the General Manager, while also supporting the effective functioning of the Office of the General Manager.</p><p>The position serves as an important focal point for the General Manager's office and is responsible for managing appointments and schedules, correspondence, meetings, records, communication, follow-up of assigned actions, and other administrative matters. The post holder will facilitate effective communication between the General Manager and JASMAR departments, field offices, partners, government authorities, and other stakeholders, as directed.</p><p>The post holder is expected to demonstrate professionalism, confidentiality, integrity, good communication skills, attention to detail, and a service-oriented attitude in all interactions with JASMAR staff, partners, visitors, government authorities, communities, and other stakeholders.</p><h4>Duties and responsibilities</h4><p><strong>Key Responsibilities</strong></p><p><strong>A. Office Administration</strong></p><ul><li>Provide day-to-day administrative and secretarial support to the office and assigned staff.</li><li>Maintain an organized, clean, functional, and professional office environment.</li><li>Receive and direct visitors, guests, partners, and other stakeholders appropriately.</li><li>Receive, register, distribute, and dispatch incoming and outgoing correspondence.</li><li>Maintain office contact lists and administrative records.</li><li>Support the scheduling and coordination of appointments and official meetings.</li><li>Assist with photocopying, scanning, printing, binding, and other routine office tasks.</li><li>Ensure that commonly used administrative forms and stationery are available.</li><li>Support the implementation of JASMAR administrative procedures and systems.</li></ul><p><strong>B. Secretarial and Management Support</strong></p><ul><li>Manage and maintain the General Manager's calendar, appointments, meetings, and scheduled commitments.</li><li>Coordinate appointments and meetings involving the General Manager and ensure that relevant documents and information are prepared in advance.</li><li>Prepare, type, format, proofread, and finalize correspondence, letters, memos, reports, presentations, minutes, briefs, and other documents as instructed by the General Manager.</li><li>Prepare meeting agendas, briefing materials, attendance lists, and other documentation as required.</li><li>Attend meetings when requested, take accurate minutes, document decisions, and maintain action-point trackers.</li><li>Follow up with responsible staff on action points and pending matters assigned by the General Manager and provide timely status updates.</li><li>Maintain an organized and confidential filing system for the General Manager's office.</li><li>Prepare draft responses and routine correspondence for the General Manager's review and approval.</li><li>Screen and appropriately direct routine requests, calls, correspondence, and visitors addressed to the General Manager.</li><li>Handle sensitive, confidential, and privileged information with the highest level of discretion</li></ul><p>&nbsp;</p><p><strong>C. Correspondence and Communication</strong></p><ul><li>Receive, screen, register, and appropriately channel telephone calls, emails, letters, invitations, and other communications addressed to the General Manager.</li><li>Draft routine correspondence and communication materials based on the General Manager's instructions.</li><li>Maintain a confidential register and tracking system for incoming and outgoing correspondence of the General Manager's office.</li><li>Ensure timely circulation of instructions and approved communications to relevant staff and departments.</li><li>Facilitate communication between the General Manager and JASMAR departments, field offices, partners, government authorities, donors, and other stakeholders as authorized.</li><li>Maintain professional, courteous, and diplomatic communication on behalf of the General Managser's office.</li></ul><p><strong>D. Records and Filing Management</strong></p><ul><li>Maintain systematic and confidential physical and electronic filing systems for the General Manager's office.</li><li>Maintain registers and trackers for correspondence, meetings, decisions, action points, official invitations, appointments, and other matters assigned by the General Manager.</li><li>Ensure that important documents and records are securely stored and can be retrieved efficiently when required.</li><li>Protect confidential documents from unauthorized access, disclosure, loss, or damage.</li><li>Support proper archiving and retention of the General Manager's office records in accordance with JASMAR policies.</li></ul><p><strong>E. Office Supplies and Administrative Logistics</strong></p><ul><li>Ensure that the General Manager's office has the necessary stationery, supplies, communication materials, and other routine administrative requirements.</li><li>Coordinate logistical arrangements for meetings, official visits, appointments, and events involving the General Manager.</li><li>Support travel, accommodation, transportation, visa, and other logistical arrangements for the General Manager and official visitors when assigned.</li><li>Prepare and organize documents, briefing materials, and other requirements for the General Manager's official missions and engagements.</li></ul><p><strong>F. Meeting and Event Support</strong></p><ul><li>Coordinate internal and external meetings involving the General Manager, including invitations, agendas, venue arrangements, documents, and participant coordination.</li><li>Prepare briefing notes, meeting folders, presentations, attendance sheets, and other required materials.</li><li>Record minutes, decisions, and action points when assigned.</li><li>Maintain an action-point tracker and follow up on assigned actions as directed by the General Manager.</li><li>Support the General Manager's participation in conferences, workshops, official visits, partner meetings, and other events.</li></ul><p><strong>G. Coordination and Follow-up Support</strong></p><ul><li>Maintain a tracker of decisions, instructions, pending issues, and follow-up actions assigned by the General Manager.</li><li>Coordinate with relevant departments to obtain requested information, reports, updates, and documents for the General Manager.</li><li>Remind responsible staff of deadlines and pending actions, without assuming decision-making authority.</li><li>Compile information and prepare concise summaries or status updates for the General Manager when requested.</li><li>Support coordination between the General Manager's office and senior management, department heads, field offices, and other designated focal points.</li></ul><p><strong>H. General Administrative Support</strong></p><ul><li>Provide administrative support directly related to the work of the General Manager and the Office of the General Manager.</li><li>Assist in preparing organizational documents, presentations, reports, briefing notes, and other materials requested by the General Manager.</li><li>Support coordination of official communications and engagements with partners, donors, government institutions, and other stakeholders.</li><li>Perform other reasonable administrative and secretarial duties assigned by the General Manager.</li><li>Maintain confidentiality regarding organizational, staff, partner, financial, program, and beneficiary information accessed through the position.</li></ul><p><strong>I. Safeguarding, Accountability and Compliance</strong></p><ul><li>Respect and promote JASMAR's policies, procedures, Code of Conduct, safeguarding standards, and organizational values.</li><li>Maintain strict confidentiality regarding staff, partners, beneficiaries, financial information, and organizational affairs.</li><li>Treat all people with dignity, respect, and without discrimination.</li><li>Support JASMAR's commitment to accountability, inclusion, gender equality, protection, and the prevention of sexual exploitation, abuse, and harassment.</li><li>Immediately report suspected misconduct, fraud, abuse, safeguarding concerns, or serious breaches of organizational procedures through the appropriate reporting channels.</li><li>Ensure that personal and sensitive information is handled responsibly and only shared with authorized persons.</li><li>Comply with applicable JASMAR policies and relevant laws and regulations in Sudan.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education</strong></p><ul><li>Diploma or Bachelor's degree in Business Administration, Office Administration, Secretarial Studies, Management, Public Administration, or a related field.</li><li>Relevant professional certificates in office administration or secretarial studies will be an advantage.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum <strong>3 years of relevant experience</strong> in executive/management secretarial work, office administration, executive assistance, or administrative support.</li><li>Previous experience with a national or international NGO is highly desirable.</li><li>Experience working in humanitarian, development, or civil society organizations is an advantage.</li><li>Experience supporting a senior manager, director, executive, or organizational leader is highly desirable.</li></ul><p>&nbsp;</p><p><strong>Skills</strong></p><ul><li>Good knowledge of office administration and secretarial procedures.</li><li>Demonstrated ability to support a senior manager and manage a busy and changing schedule.</li><li>Good computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook/email, and internet applications.</li><li>Good document formatting and filing skills.</li><li>Ability to maintain both electronic and physical records.</li><li>Good typing and data-entry skills.</li><li>Ability to prepare professional correspondence, minutes, briefing materials, reports, and administrative documents.</li><li>Strong coordination, follow-up, prioritization, and organizational skills.</li><li>Ability to communicate professionally and diplomatically with senior staff and external stakeholders.</li><li>Basic knowledge of NGO administrative, humanitarian, and organizational procedures is an advantage.</li></ul><p><strong>Competencies</strong></p><ul><li>Professionalism and integrity.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and accuracy.</li><li>Good interpersonal and communication skills.</li><li>High level of confidentiality and discretion, particularly when handling information relating to senior management and organizational affairs.</li><li>Ability to anticipate administrative needs and take initiative within delegated authority.</li><li>Ability to work independently and as part of a team.</li><li>Flexibility and willingness to perform a variety of administrative tasks.</li><li>Ability to work under pressure and meet deadlines.</li><li>Ability to manage competing priorities and frequent changes in schedules.</li><li>Respectful and service-oriented attitude.</li><li>Commitment to JASMAR's values and humanitarian principles.</li></ul><p>&nbsp;</p><p><strong>Language Requirements</strong></p><ul><li><strong>Arabic:</strong> Excellent written and spoken Arabic.</li><li><strong>English:</strong> Good working knowledge of English, particularly for correspondence and basic documentation.</li><li>Additional Sudanese/local languages are an advantage depending on the duty station.</li></ul><p>&nbsp;</p><p><strong>General Responsibilities</strong></p><p>The post holder may be required to perform other reasonable duties related to the position and organizational needs.</p><p>JASMAR is committed to equal opportunity, non-discrimination, safeguarding, accountability, inclusion, integrity, and respect for human dignity. All employees are expected to uphold these principles and comply with JASMAR's policies, procedures, Code of Conduct, and applicable laws and regulations.</p>