Mercy Corps jobs
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<p>Section/Unit: Program<br>Grade Level: 4<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 1 year<br>Closing Date: 31 August 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. </p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </p><p>into action — helping people triumph over adversity and build stronger communities from within. </p><p>Now, and for the future.</p><p> </p><p><strong>The Program / Department / Team </strong>(Program / Department Summary)</p><p>Crisis Analysis at Mercy Corps leverages data and analysis to support context-appropriate, conflict-sensitive, and forward-thinking responses to complex crises. Crisis Analysis provides insights into the contextual backdrop to our programming as well as timely, dynamic and granular data and analysis. </p><p>By considering the root causes and systemic drivers of fragility in a holistic manner, Crisis Analysis can support the crafting of truly transformative solutions that Mercy Corps’ foundational resilience approach calls for. The unit has carved out a niche among evidence and information providers in the humanitarian and development space, owing to the granularity, reactivity and holistic approach of our products, which focus on some of the most hard-to-reach, data-poor and complex contexts requiring assistance. </p><p>This is underpinned by our status as an operational INGO, which ensures that our analysis products are practicable and relevant for humanitarian and development actors.</p><p> </p><p><strong>The Position </strong>(General Position Summary)</p><p>The Field Data Officer collates, triangulates, and cleans field researchers' monitoring data, leads on coordination with external partners and state-level aid coordination groups and summarize findings for the Crisis Analysis Team.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities </strong>(Example Section Below - Adapt to Specific Role, Safeguarding</p><p><strong>Objectives:</strong></p><p>Under supervision of the Team lead, the Field Data officer will be responsible for:</p><ol><li>Collating the day-to-day situation monitoring by field researchers and work on the triangulation, confirmation and cleaning of collated monitoring information.</li><li>Engage with the relevant state-level aid coordination groups and fora, summarize relevant information and present them to the crisis analysis team.</li><li>Lead data collection activities on specific projects working with Crisis Analysis Team and other partners.</li></ol><p>The Field Data Officer will receive training on collating, triangulating and confirming relevant information. Relevant information would typically include: economic activity and prices of goods; the structure of local communities; relative happiness or otherwise of people within the community; people moving out of or into the local area; etc.</p><p><strong>Activities:</strong></p><ul><li>Work with filed researchers to proactively identify relevant information</li><li>Engage in the triangulation and confirmation of events</li><li>Assist in designing data collection tools and interventions that incorporate CA standards on design and monitoring</li><li>Coordinate and play a role in country assessments as requested. Provide input as to data collection and analysis systems and act as a link to MEL technical teams.</li><li>Attend all required team meetings</li><li>Attend all relevant coordination meetings</li></ul><p><strong>Regular Field Researcher Outputs:</strong></p><ul><li>Draft sections of Daily (when needed) and Weekly Reports</li><li>Draft Situational Reports to alert when incidents take place</li><li>Collaborate on Thematic Reports</li><li>Incorporate and overlay humanitarian access, security, and humanitarian needs data.</li><li>Validate, clean and organize data from several different data streams</li><li>Critically analyze data and create or collect case studies, success stories shareable with internal and external audiences. </li></ul><p><strong>Deliverables:</strong></p><ul><li>Weekly and ad-hoc updates to the Team Lead and Crisis Analyst</li><li>Regular updates to key resource libraries</li><li>Timely response to requests for confirmation</li></ul><h3><strong>SAFEGUARDING RESPONSIBILITIES </strong></h3><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To: </strong>The coordinator will report to the Team lead </p><p><strong>Works Directly With: </strong>work closely with Field Researcher’s, Crisis Analyst and MEL staff.</p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>At least three years’ experience in the aid and development sector, with a level of experience in a conflict-affected environment;</li><li>Functional knowledge of Excel, data collection software such as Comcast, data analysis and visualization software such as R, Python or PowerBI;</li><li>Functional knowledge of GIS software such as ARC GIS and design software such as Adobe Illustrator is a plus; </li><li>Extensive experience living/working in Sudan;</li><li>Competency in Internet and Microsoft Office systems including Word, Excel, and PowerPoint;</li><li>Fluency in English and Arabic, both written and spoken is required.</li></ul><h4><strong>Success Factors </strong></h4><p>The successful candidate will demonstrate strong analytical thinking, attention to detail, and the ability to synthesize information from multiple sources into clear and actionable insights. They will be proactive, highly organized, and capable of managing competing priorities in a dynamic and complex environment. Strong communication, collaboration, and relationship-building skills are essential, along with a commitment to data quality, integrity, and Mercy Corps’ safeguarding and accountability principles.</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in any location with Mercy Corp offices and it requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>
<p>Safeguarding Level: 2<br>Grade: G: 4<br>Section/Unit: Program<br>Grade Level: 4<br>Supervisor: Head of Base - El Obeid<br>No. of Post: 1<br>Duty Station: El Obeid, North Kordofan<br>Duration: September 2026 – May 2027<br>Closing Date: 27 August 2026</p><h4>Background</h4><p> </p><h4><strong>About Mercy Corps</strong></h4><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. </p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </p><p>into action — helping people triumph over adversity and build stronger communities from within. </p><p>Now, and for the future.</p><p> </p><h4><strong>The Program / Department / Team</strong></h4><p>Mercy Corps’ Sudan crisis response seeks to meet the humanitarian needs of vulnerable Sudanese and other conflict-affected people across the country. Mercy Corps Sudan is recognized as a leader in market systems, agricultural, and food security and building on this experience, the MC Sudan humanitarian program will layer in resilience and other program activities where appropriate and feasible to do so. Assistance is delivered with a focus on needs, in partnership with local actors and civil society. </p><p> </p><p>Collective Sudan (CCS) is a collaborative platform to advance a progressive vision of the potential of cash assistance to transform humanitarian response and recovery in partnership with vulnerable conflict-affected populations. CCS is led by Mercy Corps, building on its global experience and learning on leading cash consortia in multiple country contexts, as well as general expertise in cash coordination and breadth of technical resources. The consortium has 19 partners including 8 international NGOs and 11 national NGOs. IMPACT is a non-implementing partner dedicated to Monitoring, Evaluation, Research and Learning. IMPACT will support quality data systems and an objective evidence base that will be essential to CCS’ accountability and adaptive management to refine programming approaches to enhance impact as the Sudan crisis context evolves. The CCS works closely with other consortia and actors in Sudan to deliver an effective CVA response for communities affected by the crisis.</p><p> </p><p>The core pillars of the CCS response include: 1) basic needs through cash assistance both at the community level through Group Cash Transfers (GCTs) delivered to Community-Based Organizations (CBOs), as well as at the household-level through Multi-Purpose Cash Assistance (MPCA); 2) strengthening market systems to ensure resilience of key market actors and supply chains as well as strengthening the availability and affordability of key commodities; 3) strengthening capacity of local partner organizations with an emphasis on accompaniment and mentorship; and 4) generation of learning and evidence to inform broader response efforts.</p><h4>Duties and responsibilities</h4><p> </p><h4><strong>Essential Responsibilities </strong></h4><p><i>1. Programmatic Coordination & Facilitation</i></p><ul><li>Support facilitation of ABC coordination meetings at the state level.</li><li>Ensure coordination processes are inclusive, neutral, and solutions-oriented.</li><li>Support alignment with clusters, INGO Forum, ERM, and other coordination structures.</li><li>Engage with private sector actors, including Chambers of Commerce and market actors, to support market-based programming.</li><li>Support identification of response gaps and coordination of follow-up actions.<br><br> </li></ul><p><i>2. Information Management & Coordination Support</i></p><ul><li>Maintain up-to-date service mapping (who does what, where).</li><li>Support partner mapping and tracking of operational presence and capacity.</li><li>Contribute to joint prioritisation exercises and area-based planning processes.</li><li>Support tracking of referrals and coordination follow-ups.</li><li>Ensure timely sharing of information with the ABC Coordinator.<br><br> </li></ul><p><i>3. Operational Tracking & Problem Solving</i></p><ul><li>Track operational bottlenecks, including access, logistics, and service delivery constraints.</li><li>Support coordination with the INGO Forum on access-related challenges.</li><li>Engage with INSO to ensure awareness of security dynamics affecting operations.</li><li>Facilitate communication between partners to address constraints.<br><br> </li></ul><p><i>4. Stakeholder Engagement</i></p><ul><li>Engage with local authorities, communities, and local actors to strengthen contextual understanding.</li><li>Support inclusion of NNGOs, local responders, and private sector actors in coordination processes.</li><li>Maintain strong working relationships with partners operating in the state.<br><br> </li></ul><p><i>5. Learning & Adaptation</i></p><ul><li>Support documentation of lessons learned and good practices from state-level coordination.</li><li>Contribute to adaptive management of the ABC model based on contextual changes.</li><li>Participate in cross-state learning and exchange processes.<br><br> </li></ul><p> </p><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><p> </p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To:</strong> The ABC State Lead will have a technical reporting line to the ABC Coordinator – Kordofans, with line management arrangements supported by the host agency as applicable.</p><p><strong>Works Directly With: </strong>CCS Secretariat,<strong> </strong>CCS National Partner Organizations, CCS International Partner Organizations, Mercy Corps Sudan Partnerships, Local authorities, Mercy Corps Programs, Operations and Finance teams, Regional and HQ Technical Support Units</p><p> </p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>Bachelor’s degree in humanitarian affairs, development studies, social sciences, or related field.</li><li>Minimum 4–6 years of experience in humanitarian programming or coordination roles.</li><li>Experience working with INGOs, NNGOs, and coordination structures.</li><li>Strong facilitation, communication, and coordination skills.</li><li>Fluency in Arabic required; English proficiency required.</li><li>Strong knowledge of the Kordofan context and local actor landscape required.</li><li>Ability to operate in complex, insecure, and access-constrained environments.</li><li>Proven ability to <strong>build trust and collaboration</strong> with diverse stakeholders, including local NGOs, community groups, and consortium partners.</li><li>Excellent communication and presentation skills in <strong>Arabic and English</strong> (written and verbal).</li></ul><p> </p><h4><strong>Success Factors </strong></h4><p>The successful Capacity Strengthening Coordinator will combine deep technical knowledge of cash transfer programming with practical experience in supporting and developing partners. They will demonstrate creativity and adaptability in addressing challenges, particularly in complex or conflict-affected contexts. The officer will have strong communication and interpersonal skills to engage a range of stakeholders and foster effective partnerships. They will be experienced in designing, leading, and supporting capacity development initiatives, helping partners improve their systems and practices. The ideal candidate thrives in dynamic environments, manages multiple priorities efficiently, and approaches challenges with problem-solving and accountability. Clear, collaborative communication, and teamwork are central to success in this role.</p><p> </p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in Elobaid and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><p> </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p> </p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><h4> </h4>
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 4<br>Supervisor: Deputy Project Director<br>No. of Post: 1<br>Duty Station: Kassala - up to 50% travel to support field offices and partner locations in other states<br>Duration: 1 year<br>Closing Date: 13 August 2026</p><h4>Background</h4><p><strong>ABOUT MERCY CORPS</strong><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p><br><strong>PROGRAM SUMMARY</strong><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and<br>longer-term development efforts in conflict-affected South Darfur, Central Darfur, South Kordofan, North<br>Kordofan, Kassala, Gedaref, and Khartoum States, supporting host communities, IDPs, returnees and<br>refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health,<br>nutrition, peace building and protection, resilience, and Market Systems Development.<br>The EU Youth programme is an European Commission-funded action implemented by Mercy Corps in<br>consortium with the Danish Refugee Council (DRC) and local partners to support conflict- and<br>displacement-affected young people aged 15–35 in nine target states (of which Mercy Corps will work in<br>four (and potentially 5) states: South Darfur, Kassala, River Nile, and North and South Kordofans). The 42-<br>month program started in January 2026, and will respond to Sudan’s protracted crisis by combining shortterm<br>income opportunities with pathways to longer-term economic recovery, while strengthening protection<br>and social cohesion for youth, especially young women, internally displaced persons (IDPs), and youth with<br>disabilities.<br>Through an integrated approach, the EU Youth programme will deliver labour-intensive, community-based<br>public works and Cash for Work (CFW) activities that rehabilitate priority community assets and improve<br>access to services and markets, alongside market-relevant training, entrepreneurship support, and<br>linkages to employment and financial services (including VSLAs). All activities are designed using conflictand<br>inclusive approaches and are informed by assessments, with protection mainstreaming and<br>community safety measures embedded where feasible to support safe participation and reduce<br>vulnerabilities.</p><p><br><strong>POSITION SUMMARY</strong><br>The Grants and Partnerships Coordinator will support the EU Youth programme (EMPOWER), leading the<br>day-to-day management of the programme’s partnerships with five local implementing partner NGOs<br>across the five target states. Reporting to the Deputy Project Director, the Coordinator will ensure that<br>partnership agreements, EU-required Financial Support to Third Parties (FSTP) modalities, and donor<br>compliance requirements are effectively managed, and that partners are supported to deliver high-quality,<br>compliant, and conflict sensitive activities across all programme outputs, including:<br>- Labour-intensive community public works (Cash for Work),<br>- Youth skilling, vocational training, and life skills development,<br>- Financial inclusion (VSLAs, cash grants, stipends),<br>- Protection integration, and Youth-led peacebuilding and community safety initiatives.</p><p><br>The role will serve as the primary liaison between the programme and its five local partners, coordinating partner selection, due diligence, onboarding, agreement management, compliance monitoring, reporting, and close-out. He/she will work closely with the Grants & Partnerships Officer, programme, finance, subawards, and operations teams, as well as DRC counterparts, to ensure harmonized, accountable partnership management across all states and all activity areas.<br>The ideal candidate brings strong experience in grants and sub-award management, local partner capacity strengthening, donor compliance (ideally EU-funded programmes and FSTP modalities), reporting, and coordination across multiple locations in highly insecure, rapidly evolving contexts.<br>Time allocation (LoE – 100% EU Youth Programme (EMPOWER)).</p><h4>Duties and responsibilities</h4><p><strong>ESSENTIAL RESPONSIBILITIES</strong></p><p><br><strong>Grants and Partnership Management</strong><br>• Serve as the focal point for the management of the programme’s five local implementing partner NGOs across the five target states, ensuring effective, respectful, and accountable partnership engagement throughout the programme cycle.<br>• Support partner mapping, due diligence, vetting, and selection processes in coordination with the Grants & Partnerships Unit and Subawards team.<br>• Coordinate the development, review, and issuance of partnership agreements, amendments, and partner budgets in collaboration with programme, finance, and subawards teams.<br>• Organize partnership kick-off, review, and close-out meetings, ensuring clarity of roles, deliverables, and compliance requirements for each partner and that all relevant departments participate.<br>• Develop a thorough understanding of Mercy Corps internal and EU donor policies, regulations, and procedures; summarize and communicate compliance requirements to programme teams and partners.<br>• Ensure partners are monitored for donor compliance and progress against objectives across all activity areas — public works/Cash for Work, youth skilling and vocational training, entrepreneurship and MSME support, financial inclusion (VSLAs, grants, stipends), protection integration, and youth-led peacebuilding — and that key monitoring information and learning are documented.<br>• Proactively identify compliance and partnership risks across the partner portfolio and advise programme, finance, operations, and senior management on necessary actions.<br>Support compliant implementation of EU-required Financial Support to Third Parties (FSTP) modalities delivered through and with partners, including Cash for Work payments, youth stipends, business grants/startup kits, MSME grants, and Group Cash Transfers to community structures.<br>• Work closely with finance, subawards, and operations departments to develop and roll out grant and partnership compliance checklists, tools, and trackers, and follow up with programme staff and partners on their implementation.<br>• Support partner financial monitoring, documentation standards, and audit readiness, including anti-fraud and anti-corruption measures.<br>•Track partner budgets, burn rates, and forecasts, flagging issues and recommendations to the Deputy Project Director and finance teams.</p><p><br><strong>Reporting and Information Management</strong><br>• Coordinate timely, high-quality partner narrative and financial reporting, consolidating partner inputs<br>into programme reports in coordination with programme, MEL, and finance teams, and in line with<br>EU and Mercy Corps requirements.<br>• Keep track of agreement start and end dates, reporting deadlines, and deliverables for all five<br>partners, ensuring all deadlines are met.<br>• Co-lead periodic reviews of partnership performance, documenting successes, challenges, and lessons learned.<br>FSTP and Compliance Management<br>• Maintain clear, audit-ready information management of partnership files, agreements, correspondence, and compliance documentation.<br>Partner Capacity Strengthening<br>• Coordinate partner capacity assessments and support the development and implementation of tailored capacity strengthening plans for each partner.<br>• Facilitate training for partners and programme staff on report writing, donor compliance, grants and partnership management, and information management.<br>• Promote a collaborative, trust-based partnership culture consistent with Mercy Corps’ local partnership principles.<br>Representation and Coordination<br>• Represent Mercy Corps in day-to-day coordination with local partner NGOs, and support harmonized partnership approaches with DRC counterparts across the consortium.<br>• Support engagement with relevant authorities (e.g., HAC/SAHRO) on partner-related agreements and approvals as needed.</p><p><br><strong>Organizational Learning</strong><br>• Contribute to a culture of continuous learning, evidence-based adaptation, and internal knowledge sharing across teams and consortium partners.<br>• Promote documentation and adoption of best practices in partnership management, sub-award compliance, cash-based assistance, and integrated protection/livelihoods programming.<br>• As part of Mercy Corps’ commitment to organizational learning, and in recognition that learning organizations are more effective, efficient, and relevant to the communities they serve, all team members are expected to commit 5% of their time to learning activities that benefit both Mercy Corps and themselves.</p><p><br><strong>Security</strong><br>• Ensure compliance with security procedures and policies as determined by country leadership.<br>• Proactively ensure that team members operate in a secure environment and are aware of policies.<br>Other duties<br>• Undertake additional relevant tasks as requested by the supervisor.<br>SAFEGUARDING RESPONSIBILITIES<br>• Proactively ensure that all program activities uphold Mercy Corps’ safeguarding policies, PSEA standards, Code of Conduct, and ethical practices.<br>• Promote safe, dignified, and inclusive participation of youth, especially women, persons with disabilities, and high-risk groups.<br>• Ensure safeguarding risks are identified, mitigated, and monitored across Cash for Work sites, training venues, entrepreneurship hubs, and partner implemented activities.<br>• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>• Encourages openness and communication in their team; encourages team members to submit<br>reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</p><p> </p><p><strong>Supervisory Responsibility</strong></p><p>None. This position has no direct reports</p><p><br><strong>Accountability</strong><br>Reports Directly To: Deputy Project Director<br>Works Directly With: Project Director, CfW Coordinator, Livelihoods & Employment Coordinator, Area Managers, Grants & Partnerships team, MEL Coordinator, Finance, Subawards and Operations teams, members of the PAQ team, and the five local implementing partner NGOs.<br>Accountability to Participants and Stakeholders<br>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.<br> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Accountability to Participants and Stakeholders</strong><br>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><p><br><strong>QUALIFICATIONS & TRANSFERABLE SKILLS</strong><br>The selected candidate is expected to have:<br>• A degree in development studies, business administration, management, economics, or a related field is required; a Master’s degree is desirable.<br>• At least 4 years of relevant experience in grants management, sub-awards/partnerships, or programme compliance roles with international NGOs, including field-based humanitarian or development programmes.<br>• Demonstrated experience managing local partner relationships — including selection, due diligence, agreements, monitoring, and capacity strengthening — ideally across multiple states or locations.<br>• Strong knowledge of donor rules and regulations, ideally EU-funded grants, Financial Support to Third Parties (FSTP), cash programming, and partner subawards.<br>• Ability to interpret financial data, track partner budgets, and support preparation of financial and narrative grant reports.<br>• Extremely organized and meticulous with details, with the ability to manage multiple deadlines and work independently under a multi-task load.<br>• Excellent knowledge of local institutions, politics, and culture across the programme’s target states.<br>• Excellent written and verbal Arabic and English communication skills, with very strong English report writing and editing skills.<br>• As this is a national position, Sudanese citizenship is required.</p><p><br><strong>Success Factors</strong><br>The successful Grants and Partnerships Coordinator will demonstrate:<br>•Strong partnership and relationship management skills, fostering trust-based, accountable collaboration with local partner NGOs, consortium colleagues, and programme teams across five states.<br>•Rigorous compliance discipline and attention to detail, ensuring agreements, documentation, deadlines, and donor requirements are managed meticulously and audit-ready at all times.<br>•Clear and effective communication, translating complex donor rules and compliance requirements into practical guidance for partners and teams in both Arabic and English.<br>•Proactive problem-solving and risk management, anticipating compliance and partnership challenges and proposing timely, practical solutions.<br>•A capacity strengthening mindset, coaching partners and colleagues with patience and respect to raise quality and compliance standards.<br>•Flexibility and resilience, working effectively in ambiguous, insecure, and rapidly changing environments while managing competing priorities.<br>•Cultural and conflict sensitivity, with the ability to work effectively in diverse communities and uphold principles of neutrality, respect, and Do No Harm across all partner contexts.</p><p><strong>Living Conditions / Environmental Conditions</strong><br>The position is based in Kassala, Sudan, with regular travel to Atbara and, subject to security clearance, visits to partner locations in other programme states (up to 50% travel). Travel may include insecure locations where freedom of movement is limited and areas where amenities are limited. When traveling, shared housing will be provided.</p><p><br><strong>Team Efficiency and Effectiveness</strong><br>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p><br><strong>Equal Employment Opportunity</strong><br>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.<br>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p><br><strong>Safeguarding & Ethics</strong><br>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon</p>
<p>Safeguarding Level: 1<br>Section/Unit: Operation<br>Grade Level: 2<br>No. of Post: 1<br>Duty Station: Atbara<br>Closing Date: 19 August 2026</p><h4>Background</h4><p><strong>ABOUT MERCY CORPS</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</p><p><br><strong>PROGRAM SUMMARY</strong></p><p><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected River Nile, Northern State, South Darfur, Central Darfur, South Kordofan, North Kordofan, Kassala, Gadaref, and Khartoum States, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p><br><strong>DEPARTMENT SUMMARY</strong></p><p><br>Operations Department provides key support to the entire Country program in procurement, asset management, warehouse management, fleet management and facilities & office management for successful program implementation.<br>THE POSITION Summary The Operations Officer is responsible for overseeing procurement, logistics and operations while working closely with Program, Administration, Finance and Logistics. The Officer is instrumental in supporting program activities through their services.</p><h4>Duties and responsibilities</h4><p> </p><h3>ESSENTIAL JOB RESPONSIBILITIES<br> </h3><p><strong>Procurement</strong></p><ul><li>Daily coordination of MC procurement activities.</li><li>Full understanding of MC procurement policies and formats. Assist, as needed, in training staff on these policies.</li><li>Assist Program and operational personnel in regular procurement planning meetings.</li><li>Assists staff as needed in creating clear and understandable purchase requests and other documentation.</li><li>Collect quotations and bids from the market for PRs as assigned by a manager – as per Mercy Corps standards and formats.</li><li>Prepare the required documentation of supplies and transactions and complete them with Mercy Corps standards.</li><li>Assist in the maintenance of thorough procurement files as outlined in the Field Procurement Policies and Procedures.</li><li>Assist the program and office staff with procurement activities, as required.</li></ul><p> </p><p><strong>Operations:</strong></p><p> </p><ul><li>Manage the fleet and movements and ensure travel for national and international Mercy</li></ul><p> Corps or official visitors as per the movement plans.</p><ul><li>Must have a clear understanding of all operations policies and requirements.</li><li>Any coordination required with multiple stakeholders (internal/ external) for commodities movement for and to warehouse.</li><li>Assist in purchasing items required for office operations in coordination with procurement.</li><li>Receive and certify all purchases made by Mercy Corps in the field office for operational use.</li><li>Document all Logistics procedures and keep file copies of all documentation.</li><li>Responsible for Fleet management and reporting.</li><li>Responsible for Warehouse management and reporting.</li><li>Responsible for Assets and Inventory management and reporting.</li><li>Responsible for admin, facilities management and facility contracts for Mercy Corps offices, guesthouses and warehouses.</li><li>Maintain a clear record of all leases.</li><li>Assist in operation utility bills like water and power bills.</li><li>Manage the transportation of goods/supplies in Mercy Corps operational areas and to beneficiaries.</li><li> Ensure that commodities stored in the warehouse/storage are safe and in good condition. Contributes to team effort by accomplishing related results as needed.</li></ul><p> </p><p><strong>Safeguarding Responsibilities</strong></p><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work</li><li>Practices the values of Mercy Corps, including respecting the dignity and well-being of participants and fellow team members<br> </li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</li></ul><p> </p><h3>SUPERVISORY RESPONSIBILITY</h3><p>None As required (Guards, Drivers, Cleaners)</p><p> </p><h3>ACCOUNTABILITY</h3><p><strong>Reports Directly To: </strong>Head of Base with a dotted technical reporting line to Procurement and Operations Managers.</p><p> </p><h3>ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS</h3><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p> </p><h3>MINIMUM QUALIFICATION &TRANSFERABLE SKILLS</h3><ul><li>Bachelor’s degree in a relevant field (e.g., logistics, supply chain, business administration, operations, or a related discipline).</li><li>Minimum 3-5 years of experience in large-scale procurement and logistics, Administration, Assets, Fleet Management and Warehousing.</li><li>Ability to interact effectively with international and national personnel.</li><li>Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members, and a proven ability to solve problems independently without direct supervision.</li><li>Excellent oral and written English skills.</li><li>Proficiency in MS Office applications, especially in MS Excel.</li><li>Strong organisational, planning, and coordination skills.</li><li>A demonstrated ability to multi-task and process information into action so as not to delay program activities.</li><li>A clear understanding of procurement ethics and donor compliance is essential.</li><li>Professional procurement or logistics qualification is desired.</li><li>Prior Knowledge of the e-procurement system is an added advantage</li></ul><p> </p><h3>SUCCESS FACTORS</h3><p> </p><p>The successful Operations Officer will coordinate procurement tasks to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial and training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. The most successful Mercy Corps staff members have a solid commitment to</p><p><br> </p><p>teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.</p><p> </p><p>Living Conditions / Environmental Conditions</p><p> </p><p> </p><p>The position is based in Atbara, and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services, and the living situation is of a high standard.</p><p>Ongoing Learning</p><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</p><p> </p><p>Team Efficiency and Effectiveness</p><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p> </p><p>We recognise that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><p> </p><h4>Equal Employment Opportunity</h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><p> </p><h4>Safeguarding & Ethics</h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct</strong></a><strong> </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Disclosure Scheme.</strong></a><strong> </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are</p><p><br> </p><p>expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct policies and</a> values at all times. Team members are required to complete mandatory Code of Conduct e learning courses upon hire and on an annual basis.</p><p> </p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline <a href="mailto:integrityhotline@mercycorps.org">(integrityhotline@mercycorps.org)</a>.</p>