IT Jobs in Sudan

<p>Supervisor: ICT Manager \Operations Manager<br>Duty Station: Head Office - Khartoum/Omdurman<br>Duration: One year<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><h4>Organizational Background</h4><p>JASMAR Human Security Organization (JHSO) is a national humanitarian and development organization working to support vulnerable and conflict-affected communities through integrated humanitarian, recovery, and development interventions.</p><p>JASMAR implements programs across different sectors, including Protection, Health and Nutrition, WASH, Education, Food Security and Livelihoods, Shelter/NFI, Mine Action, and other humanitarian and resilience interventions in partnership with UN agencies, international NGOs, donors, government institutions, and local communities.</p><p>&nbsp;</p><h4><strong>Purpose of the Position</strong></h4><p>The IT &amp; Communication Officer is responsible for the design, implementation, and maintenance of the organization's information technology and communication systems in Sudan, ensuring reliable, secure, and efficient connectivity and data management across the Khartoum HQ and field offices. The role also supports the organization's external and internal communication functions, including visibility, documentation, and information-sharing, in line with donor and organizational requirements.</p><p>This position is critical to ensuring operational continuity in a complex and often volatile operating environment, including support for remote/field connectivity, data security, and business continuity planning.</p><h4>Duties and responsibilities</h4><h4>Key Responsibilities</h4><h4>A. IT Infrastructure &amp; Systems Management</h4><ul><li>Install, configure, and maintain computer hardware, software, networks, servers, and peripherals at the Khartoum HQ and, where applicable, field/sub-offices.</li><li>Manage local area networks (LAN), wireless networks, and internet connectivity, including VSAT, fiber, and mobile data solutions where applicable.</li><li>Maintain and monitor data backup systems, cloud storage, and disaster recovery procedures to safeguard organizational data.</li><li>Ensure timely troubleshooting and resolution of IT issues for staff, minimizing downtime.</li><li>Manage user accounts, email systems, and access permissions (e.g., Microsoft 365 / Google Workspace administration).</li><li>Maintain an inventory of IT equipment, licenses, and warranties; coordinate procurement and maintenance of IT assets.</li></ul><h4>B. Cybersecurity &amp; Data Protection</h4><ul><li>Implement and enforce IT security policies, including antivirus, firewall, password protocols, and data protection standards.</li><li>Monitor systems for vulnerabilities and respond promptly to security incidents.</li><li>Ensure compliance with organizational data protection policies and applicable Sudanese regulations regarding data and telecommunications.</li><li>Train staff on cybersecurity awareness, safe data practices, and acceptable use of IT resources.</li></ul><h4>C. Communications &amp; Visibility</h4><ul><li>Support internal communication systems (intranet, mailing lists, collaboration platforms) to ensure effective information flow across departments and offices.</li><li>Assist in developing and maintaining external communication materials (website content, social media, newsletters, fact sheets) in line with organizational branding and donor visibility guidelines.</li><li>Support documentation of project activities (photos, videos, success stories) for reporting and visibility purposes, respecting beneficiary consent and protection protocols.</li><li>Liaise with communications focal points at country and regional/global level to ensure consistent messaging.</li></ul><h4>D. Remote &amp; Field Support</h4><ul><li>Provide remote and on-site IT support to field offices/sub-offices across Sudan, including during field missions as required.</li><li>Support connectivity solutions for staff working in hard-to-reach or insecure areas, in coordination with logistics and security teams.</li><li>Contribute to business continuity and contingency planning for IT/communications in the context of access constraints, power outages, or connectivity disruptions common in the operating environment.</li></ul><h4>E. Capacity Building &amp; Support</h4><ul><li>Provide training and user support to staff on standard software, hardware use, and communication tools.</li><li>Develop and update simple IT/communication guidance notes and SOPs for staff use.</li><li>Support onboarding of new staff with IT equipment setup and orientation.</li><li>Developing and maintaining website.</li></ul><h4>F. Other</h4><ul><li>Represent the organization in relevant IT/communications coordination forums as required.</li><li>Perform other duties as assigned by the supervisor, consistent with the scope of the role.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Education</h4><ul><li>Bachelor's degree in Information Technology, Computer Science, Telecommunications, Communications, or a related field. A relevant diploma with significant equivalent experience will also be considered.</li></ul><h4>Experience</h4><ul><li>Minimum 3 years of relevant professional experience in IT support/systems administration, ideally within an NGO, UN agency, or international organization.</li><li>Demonstrated experience in network administration, hardware/software troubleshooting, and data/system security.</li><li>Experience supporting communication or visibility functions is an advantage.</li><li>Experience working in Sudan or similar humanitarian/fragile contexts is highly desirable.</li></ul><h4>Skills &amp; Competencies</h4><ul><li>Strong knowledge of Windows/Linux operating systems, Microsoft 365 or Google Workspace administration, and network configuration (LAN/WAN/Wi-Fi/VSAT).</li><li>Working knowledge of cybersecurity principles and data protection best practice.</li><li>Familiarity with communication and design tools (e.g., basic graphic design, social media management, content writing) is an asset.</li><li>Strong problem-solving skills and ability to work independently with minimal supervision.</li><li>Excellent interpersonal and training/coaching skills to support non-technical staff.</li><li>Ability to prioritize and manage multiple tasks under pressure, including in insecure or resource-constrained environments.</li><li>Fluency in English and Arabic (spoken and written) required.</li><li>Willingness to travel to field locations within Sudan as needed, security permitting.</li></ul><p>&nbsp;</p><h4>Core Values &amp; Behavioral Competencies</h4><ul><li>Commitment to humanitarian principles: neutrality, impartiality, independence, and "do no harm."</li><li>Integrity and accountability in the use of organizational resources and data.</li><li>Cultural sensitivity and respect for diversity.</li><li>Adaptability and resilience in a dynamic and challenging operating context.</li><li>Strong sense of confidentiality, particularly regarding sensitive data and beneficiary information.</li></ul><h4>Working Conditions</h4><ul><li>Based at the Khartoum HQ, with periodic travel to field/sub-offices as security conditions allow.</li><li>The position may require flexibility in working hours to respond to urgent IT/communication needs, including outside standard hours.</li><li>Given the current operating environment in Sudan, the incumbent must be prepared to work under conditions requiring adaptability, including possible remote work arrangements or relocation for security reasons, in line with organizational duty-of-care and security protocols.</li></ul><h4>Safeguarding, PSEA and Code of Conduct</h4><p>The Program Associate must comply with all JASMAR policies and procedures, including the Code of Conduct, Safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), Child Safeguarding, Anti-Fraud, Whistleblowing, Accountability to Affected Populations, and other relevant organizational policies.</p><p>&nbsp;</p><p><i>JASMAR is an equal opportunity employer and is committed to diversity and inclusion within its workforce. Women and candidates from Sudan are strongly encouraged to apply.</i></p>

<p>Vacancy No: 12257<br>Section/Unit: Logistics Department<br>Grade Level: V6<br>Supervisor: Logistics Coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>The Senior ICT Officer will support the establishment, management, and optimization of the ICT infrastructure for Action Against Hunger's mission in Sudan. This role aims to ensure reliable and secure ICT systems that enable effective communication and support for humanitarian efforts.</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Manage the country office's computer fleet (20%)</strong></p><ul><li>Ensure compliance with ICT standards on workstations (Kit Log);</li><li>&nbsp;Ensure compliance with the operating rules of the antivirus, its update on the workstations, its monitoring;&nbsp;</li><li>Install the AAH package on all new devices to be used by newly recruited staff; create new AAH accounts for newly recruited staff.&nbsp;</li><li>Ensure the maintenance of computers and check monthly that preventive and corrective maintenance tasks have been carried out;&nbsp;</li><li>Follow up on and monitor the maintenance and repair of all ITC equipment by any third-party providers;&nbsp;</li><li>Anticipate and identify ICT equipment needs in connection with his/her line manager, participate in the development of budgets and place orders;&nbsp;</li><li>Report to the hierarchy any problem related to the management of ICT equipment;&nbsp;</li><li>Ensure the follow-up of any external service providers (maintenance and repair services, etc.).</li></ul><p><strong>Objective 2: Manage the ICT Infrastructure (20%)&nbsp;</strong></p><ul><li>Install and maintain the local networks of the country office according to the standards (kit log), guaranteeing a continuous and stable connection that is adapted to the needs of the office staff.</li><li>Check that network equipment is working properly.</li><li>Supervise the data backup system (backup policy).</li></ul><p><strong>Objective 3: Ensure continuous means of telecommunication (internet, radio, satellite) (25%)&nbsp;</strong></p><ul><li>Monitor and guarantee the correct functioning of all means of communication at the coordination office and across all bases, including internet, mobile phones, radio and satellite telephones.&nbsp;</li><li>Carry out regular tests on the use of these communications channels and devices.&nbsp;</li><li>Act as focal point with all local telecommunications providers (Internet, fixed and mobile telephony, etc.) and ensure the cost-efficiency and the rationalization of associated costs;</li></ul><p><strong>Objective 4: Provide user support &amp; training (25%)&nbsp;</strong></p><ul><li>Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals.</li><li>Provide users with training on equipment and applications;</li><li>Respond to daily technical support requests;&nbsp;</li><li>Provide troubleshooting support to the entire mission with regards to internet access, access to AAH platforms and hardware issues, as well as providing tips and suggestions on good practices and productivity tools.&nbsp;</li><li>Provide in-person support at base level whenever possible; guarantee remote support otherwise. Report the problems encountered and the suggested solutions to the Logistics Coordinator.&nbsp;</li><li>Ensure the identification of training needs, the development of training materials and their dissemination, in coordination with the HR department.</li></ul><p><strong>Objective 5: Produce reports, analysis and improvements (10%)&nbsp;</strong></p><ul><li>Carry out a monthly inventory and update the equipment list and inventory list for all ICT items in the Coordination office;&nbsp;</li><li>Coordinate with base logistics staff to ensure ICT items (and their users) aner integrated into the mission equipment list on a monthly basis.&nbsp;</li><li>Support the Logistics Coordinator in managing donated equipment at the end of any contracts in compliance with internal and donor regulations.&nbsp;</li><li>Generate monthly reports on the use, capacity and issues of the ICT and internet network; ensure that the logistics department can capitalization on the data obtained from these reports&nbsp;</li><li>Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field. A Master’s degree is a plus.</li><li>Proficiency in network management, cybersecurity, and software applications</li><li>Familiarity with cloud services and data management systems.</li><li>Minimum of 3 years of experience in ICT support or related roles, preferably in a humanitarian or development context.</li><li>Experience with various IT systems and software, including but not limited to: Network infrastructure (LAN/WAN), Cybersecurity tools, Office productivity software (e.g., Microsoft Office)</li></ul><ul><li><strong>Based in: Sudan</strong> – Khartoum - Country office</li><li><strong>Position length</strong>: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)</li><li><strong>Line manager</strong>: Logistics Coordinator &nbsp;</li><li><strong>Salary</strong>: 1,348 $ Gross based on the salary Scale.</li><li><strong>Annual Leave</strong>: 21 Working days/ year</li><li>Emotional care service at the service of the employee and family.</li><li>Medical insurance.</li><li>Eid Bonus.</li><li>13th month's salary.</li><li>Emotional care service at the service of the employee and family.</li><li>Notes:<ul><li><strong>This is a national job for sudanese only.</strong></li><li><strong>Candidates may be contacted for other suitable positions within Action Against Hunger.</strong></li><li><strong>Due to the high number of applications received, only potential applicants will be contacted.</strong></li><li>Interested applicants should apply using the link:<a href="http://employ.acf-e.org/index.php/positions/view/12257">http://employ.acf-e.org/index.php/positions/view/12257</a>&nbsp;</li><li><strong>The organization is committed to the principles of non-discrimination and diversity and is particularly interested in receiving applications from a broad spectrum of qualified people.</strong><br><strong>In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented</strong></li></ul></li></ul>

<p>Vacancy No: 17658<br>Section/Unit: Child Protection<br>Grade Level: NAT 5<br>Supervisor: Child Protection Coordinator<br>No. of Post: 1<br>Duty Station: Nyala<br>Duration: 10 Months<br>Closing Date: 24 Sept 2026</p><h4>Background</h4><p><strong>ROLE</strong></p><p>The Information Management Assistant supports the management of Child Protection case management data by ensuring timely, accurate, and confidential data entry, verification, and reporting. S/he maintains the Information Management System (IMS), conducts data quality checks, supports the use of standardized case management tools, and ensures all case files are complete and properly documented. The role works closely with case workers and the Information Management Coordinator to produce regular reports and support the implementation of CPIMS+ and other information management systems in accordance with data protection and safeguarding standards.</p><h4>Duties and responsibilities</h4><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Support the planning and delivery of training sessions on information management systems, data collection, data quality, and documentation tools for Child Protection staff.&nbsp;</li><li>&nbsp;Provide ongoing coaching and technical support to case workers to strengthen data management and reporting practices.&nbsp;</li><li>&nbsp;Promote the effective use of information management tools, standard forms, and digital platforms to ensure accurate and timely data entry and reporting.&nbsp;</li><li>&nbsp;Build the capacity of case workers and other relevant staff on IMS procedures, data quality standards, and confidentiality requirements.</li></ul><p><strong>Data Entry and Information Management</strong></p><ul><li>&nbsp;Enter, update, and maintain accurate and timely case management data in approved information management systems, including CPIMS+.&nbsp;</li><li>Conduct routine data quality checks and ensure data completeness, accuracy, and consistency.&nbsp;</li><li>Generate regular reports, statistics, and data analyses to support program monitoring and decision-making.&nbsp;</li><li>Maintain secure and organized filing systems for open and closed case records.&nbsp;</li><li>Ensure regular database backup and compliance with data protection, confidentiality, and information-sharing protocols.&nbsp;</li><li>&nbsp;Support the establishment and implementation of standardized information management systems and procedures.&nbsp;</li><li>Provide technical support and guidance to case workers on data management tools, documentation, and reporting requirements.</li></ul><p><strong>Other Duties</strong></p><ul><li>Work with the IMO and supervisors to monitor data collection through consistency checks</li><li>Participate in any other activities as may be assigned to you by your supervisor from time to time.</li><li>Comply with all relevant Save the Children International policies and procedures with respect to child protection, code of conduct, health and safety, security, equal opportunities and other relevant policies</li></ul><p><strong>&nbsp;MINIMUM QUALIFICATIONS/EXPERIENCE</strong></p><ul><li>Diploma or Bachelor's degree in Information Management, Computer Science, Information Technology (IT), Management Information Systems (MIS), Statistics, or a related field.</li><li>Relevant experience in information management, data management, database administration, or reporting.</li><li>Proficiency in Microsoft Office applications, particularly Excel.</li><li>Experience using information management systems, databases, or digital data collection platforms is an added advantage.</li><li>Good understanding of data protection, confidentiality, and data quality standards.</li><li>Strong analytical, organizational, and attention-to-detail skills.</li><li>Good written and verbal communication skills in English.</li><li>Ability to manage multiple tasks, work independently, and meet deadlines.</li><li>Experience in humanitarian or Child Protection programming is desirable.</li><li>Commitment to learning and professional development.</li></ul><p><strong>SKILLS AND BEHAVIOURS (SCI Values in Practice</strong>)</p><p><strong>Accountability:</strong></p><ul><li>Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.</li><li>Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child.</li></ul><p>&nbsp;</p><p><strong>Ambition:&nbsp;</strong></p><ul><li>Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages others to do the same.</li><li>Widely shares their personal vision for Save the Children, engages and motivates others.</li></ul><p>&nbsp;</p><p><strong>Collaboration:&nbsp;</strong></p><ul><li>Builds and maintains effective relationships, with their team, colleagues and with relevant external partners.</li><li>Approachable, good listener, easy to talk to.</li></ul><p>&nbsp;</p><p><strong>Creativity:&nbsp;</strong>Develops and encourages new and innovative solutions</p><ul><li>Willing to take disciplined risks.</li></ul><p>&nbsp;</p><p><strong>Integrity:&nbsp;</strong>honest, encourages openness and transparency; demonstrates highest levels of integrity</p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor’s degree in information management, Statistics, Computer Science, Information Systems, Social Sciences, or a related field.</li><li>Two of Experience in data management, reporting, or information management.</li><li>Proficiency in Microsoft Excel and other MS Office applications.</li><li>Strong communication, organizational, and report-writing skills.</li><li>Understanding of data protection and confidentiality principles.</li><li>Ability to manage multiple tasks, meet deadlines, and work effectively in a team.</li><li>Fluency in Arabic; knowledge of English is an advantage.</li><li>Experience in humanitarian or child protection programmes is desirable.</li><li>Willingness to work in challenging field environments and respond during emergencies when required.</li></ul><p><strong>Equal Opportunities&nbsp;</strong></p><p>The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures. Female candidates are strongly encouraged to apply for the positions</p><p>&nbsp;</p><p><strong>Child Safeguarding</strong></p><p>Level 4: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programmes, are visiting country programs or because they are responsible for implementing the police checking/vetting process staff.</p><p>&nbsp;</p><p>As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis. The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.</p><p><strong>Health and Safety</strong></p><p>The post holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p>

<p>Section/Unit: M&E<br>Grade Level: G-4<br>Supervisor: DCD-Programs<br>No. of Post: 1<br>Duty Station: Khartoum / Port Sudan<br>Duration: 11 Months<br>Closing Date: 10 Sept 2026</p><h4>Background</h4><p><strong>Context&nbsp;</strong></p><p>&nbsp;</p><p>Relief International (RI) is an international non-profit organization that works alongside communities affected by conflict, climate change, and disasters to save lives, build resilience, and promote long-term health and well-being.</p><p>&nbsp;</p><p>Our team of more than 6,000 staff and local volunteers operates across Africa, Asia, and the Middle East through programs focused on Health and Nutrition, Water, Sanitation and Hygiene (WASH), Education, and Livelihoods, which lay the foundations for community resilience.</p><p>&nbsp;</p><p>To achieve this, we work with local actors to develop safe and inclusive, evidence-based programs that are conflict-sensitive, climate-adapted, and responsive to the needs of the communities we serve.</p><p>&nbsp;</p><p>Relief International is a network of three organizations sharing a common mission: Relief International, Inc., Relief International-France, and Relief International-UK.</p><h4>Duties and responsibilities</h4><p><strong>&nbsp;Job Profile</strong></p><p>&nbsp;</p><p>The Information Management Officer (IMO) ensures critical coordination function across health partners working in North Darfur and strengthens availability and utilization of timely, high-quality data and analysis to guide humanitarian health coordination and response.</p><p>&nbsp;</p><p>Seconded to the WHO- Sub national Health Cluster in North Darfur, you will work closely with national and sub-national Health Cluster coordination teams, WHO, FMoH, OCHA and health partners to re-establish data flows, strengthen partner reporting, maintain core information products, support assessments and planning, and translate complex health information into practical analysis for decision-making.</p><p>&nbsp;</p><p>Operating in a complex emergency environment, you will provide technical leadership across 4Ws, HeRAMS, ActivityInfo, dashboards, GIS, assessments, situation reporting and humanitarian planning. The role is expected to work with a high degree of autonomy while maintaining strong coordination with Relief International.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp; &nbsp; &nbsp;Key Responsibilities</strong></p><p>&nbsp;</p><p><strong>Accountability and Complexity</strong></p><ul><li>Lead the Health Cluster information management function at assigned level, ensuring timely, reliable and consistent collection, analysis, production and dissemination of critical health-response information.</li><li>Maintain an effective flow of information from sub-national coordination hubs and health partners, identifying data gaps, resolving quality issues and supporting consistent reporting across the response.</li><li>Translate complex health, operational and partner data into clear analysis, dashboards, maps, situation reports and other information products that support evidence-based prioritization and decision-making.</li><li>Work across multiple agencies and coordination structures in a volatile humanitarian context, balancing urgent operational information needs with data quality, standardization and accountability requirements.</li><li>Provide technical input to national response planning, partner coordination, emergency preparedness and response monitoring, including time-sensitive outbreak and service availability analysis.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Information Management, Analysis and Reporting</strong></p><ul><li>Collect and analyze response-specific information, including who is responding, what activities are being delivered, where, at what scale, how quickly and with what current status, and use this analysis to produce internal and external Health Cluster situation reports (SitReps).</li><li>Compile and maintain inter-country information from WHO and partners, including contact lists, performance monitoring data, health indicators, health situation data and response data.</li><li>Review and clean the Arabic Health Facility Master List provided by FMoH, ensuring accuracy and standardization, and use the approved master list to improve consistency in partner health-facility reporting.</li><li>Unify the health partners’ reporting using the cleaned master list, ensuring high-quality data and consistency in health facility reporting.</li><li>Conduct basic geographic analysis and produce maps, dashboards and visualizations for SitReps, operational reporting and coordination products.</li><li>Maintain and strengthen relevant information management platforms and products, including 4Ws, HeRAMS, ActivityInfo, databases, dashboards and other response-monitoring tools.</li></ul><p>&nbsp;</p><p><strong>Assessments, Planning and Humanitarian Programme Cycle</strong></p><ul><li>Conduct and support rapid needs assessments, health risk assessments and Public Health Situation Analyses, ensuring robust health inputs to humanitarian needs overviews (HNO), strategic response plans and other planning processes.</li><li>Design and support the information management components of Health Cluster assessments in collaboration with national and sub-national coordination teams, including partner capacity mapping, service availability and functionality assessments, response monitoring, operational gap analysis, and preparedness and response capacity assessments.</li><li>Provide information and analysis for project proposals, appeals, reports and dashboards, supporting coordinated resource mobilization and operational decision-making.</li><li>Contribute data-driven analysis to the 2027 Humanitarian Programme Cycle (HPC), Humanitarian Response Plan (HRP) and Joint Inter-Agency Appeals Group (JIAG), ensuring health data and needs are integrated into broader humanitarian planning and prioritization.</li><li>Prepare monthly updates from sub-national hubs by compiling weekly inputs from health partners for the National Health Sector Partner Coordinator and other relevant coordination forums.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Coordination, Technical Leadership and Capacity Building</strong></p><ul><li>Collaborate with OCHA, WHO, FMoH, UN agencies, NGOs and other partners on inter-agency information management initiatives, strengthening information sharing and contributing to inter-sectoral dashboards and reports.</li><li>Provide ongoing technical guidance and training to team members and partners on data gathering, analysis, quality assurance, performance monitoring, information dissemination and the practical application of Health Cluster information management standards.</li><li>Develop capacity-building materials and facilitate training on the Public Health Information Management Toolkit and other relevant tools and approaches for health partners.</li><li>Support national and sub-national Health Cluster coordination teams, including Roving Health Cluster Coordinators, with information products, operational analysis and evidence required for partner coordination and response decisions.</li><li>Subject to funding availability and approval, plan and undertake field missions to support Health Cluster and Public Health Information Systems assessments; document findings and recommendations to inform provincial and national health-response priorities and implementation of the Disease Outbreak Emergency Plans.</li><li>Perform other related duties assigned by the functional supervisor in support of National and Sub-national Health Cluster objectives.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Behavior and Conduct&nbsp;</strong></p><ul><li>Will ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies</li><li>Will be a model for ethical conduct standards for other team members</li><li>Will ensure own actions and the actions of the teams members they manage do not impact the safety of the RI team and the vulnerable communities we serve</li><li>Will ensure external stakeholders are aware of RI conduct and reporting mechanisms&nbsp;</li><li>Report any concerns</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>&nbsp; &nbsp;Person Specification</strong></p><p>&nbsp;</p><p>Skills, knowledge and expertise required for the role.&nbsp;</p><p>&nbsp;</p><p><strong>Essential criteria&nbsp;</strong></p><ul><li>Master’s degree in Information Management Systems, Information Technology, Public Health, Statistics, GIS or a related field.</li><li>Minimum 6-8 years of progressively responsible experience in humanitarian information management, preferably supporting Health or Nutrition Clusters, including at least 5 years of directly related experience in information management, monitoring, needs assessment, data management, project management and information dissemination in public health, health development or humanitarian emergency settings.</li><li>Demonstrated Health Cluster information management experience, including 4Ws, HeRAMS, ActivityInfo, dashboards, GIS mapping, humanitarian reporting, HNO processes, health assessments, partner mapping and service availability analysis.</li><li>Advanced practical skills in Power BI, Excel, Kobo Toolbox, ArcGIS/GIS, dashboard development, database management and data visualization.</li><li>Proven experience designing data collection tools, SOPs, information products, maps, infographics, dashboards and situation reports, with strong attention to data quality and standardization.</li><li>Experience working with WHO, UN agencies, NGOs and inter-agency coordination mechanisms in complex emergency settings.</li><li>Strong analytical, coordination, facilitation, communication and capacity-building skills, with the ability to translate data into clear operational recommendations for evidence-based decision-making.</li><li>Expert English and Arabic.</li><li>Ability and willingness to work in a complex humanitarian environment and undertake in-country field travel subject to funding, security and management approval.</li></ul><p>&nbsp;</p><p><strong>Desirable criteria</strong></p><ul><li>Previous experience in Sudan</li><li>Previous experience supporting a national or sub-national Health Cluster information management function in Sudan or a comparable complex emergency context.</li><li>Experience developing or facilitating training on the Public Health Information Management Toolkit.</li><li>Familiarity with health-facility master lists and coordination with Ministries of Health and OCHA on inter-sectoral information products.</li></ul><h3><strong>RI Values</strong></h3><p>Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:&nbsp;</p><ul><li>Integrity</li><li>Adaptability&nbsp;</li><li>Collaboration</li><li>Inclusivity&nbsp;</li><li>Sustainability</li></ul>