Insurance Coordinator Jobs in Sudan

<p>Section/Unit: Program Quality and Development<br>Grade Level: 6<br>Supervisor: Programs Accountability Coordinator<br>Duty Station: Khartoum<br>Duration: 6 Months<br>Closing Date: 28 August 2026</p><h4>Background</h4><p>&nbsp;<strong>I. Job Summary:&nbsp;</strong></p><p>The&nbsp;<strong>Feedback and Accountability Mechanism Officer&nbsp;</strong>/Hotline Operator is responsible for managing the day-to-day operation of CARE’s toll-free and other feedback channels at the field office level. The post holder ensures communities, IDPs, and persons of concern have safe, confidential, and accessible means to provide feedback, ask questions, and raise complaints. The role functions in close collaboration with the Accountability Officer, MEAL team, and Program staff to uphold CARE’s Accountability to Affected Populations (AAP) commitments.</p><p>Activities include receiving and registering all calls, ensuring ethical and professional caller engagement, maintaining the FAM database, referring cases for action, and contributing to reporting and learning on feedback trends. The Hotline Operator is also actively involved in FAM awareness, data quality checks, and documenting lessons learned from caller interactions.</p><h4>Duties and responsibilities</h4><p><strong>1- Operate and Manage the Toll-Free Hotline &amp; Other FAM Channels:</strong></p><ul><li>&nbsp;Answer all incoming calls to the CARE toll-free hotline in a professional, ethical, and culturally sensitive manner, in line with CARE SOPs and Do No Harm principles.&nbsp;</li><li>&nbsp;Log, register, and categorize all feedback, complaints, queries, and expressions of gratitude accurately in the secure FAM database on the same day received.&nbsp;</li><li>&nbsp;Ensure confidentiality of caller information and consent for follow-up is obtained and always respected.&nbsp;</li><li>Support other FAM channels during distributions or field visits, as required: help desks, suggestion boxes, face-to-face.</li><li>Ensure all cases are closed within the appropriate timeframe and update case status in the database.</li></ul><p><strong>2- Referral, Follow-Up &amp; Reporting:</strong></p><ul><li>Triage and refer program-specific complaints and sensitive cases, including GBV/PSEA, to the relevant CARE focal point, Program, or Senior Management immediately, following SOPs.&nbsp;</li><li>Provide weekly/monthly feedback and case status updates to callers after resolution. Ensure all&nbsp;actions taken are documented.</li><li>Submit accurate weekly and monthly reports to the Accountability Coordinator: complaints received, referral tracker, dashboard, trends analysis, and recommendations.&nbsp;</li><li>Prepare ad-hoc reports, case studies, and learning documents as required.&nbsp;</li></ul><p><strong>3- Support Accountability &amp; Learning:</strong></p><p>Ensure that; the Feedback and Accountability Mechanism in on place and functioning for all projects and covering all targeted communities;</p><ul><li>Consult each community groups and individual women, men, youth, children, people with disability on their preferred feedback and complaint mechanisms and update the field office tools.</li><li>Conduct regular orientation on the Feedback and Accountability Mechanism (FAM) CARE employs to implementing staff and community groups.</li><li>Assess the functionality of each system and analyse how to ensure best use of the tools by different gender groups</li><li>Provide monthly update on the FAM to staff in the field office and the CO.</li><li>Ensure the FAM database is filled, analysed, and communicated including the monitoring of the responses</li><li>Ensure complainants have received appropriate response on time.</li><li>Conduct satisfaction survey to identify potential improvement areas.</li><li>Select and provide training to community FAM focal persons and other leaders</li><li>Support any other FAM related functions in the state.<strong>&nbsp;</strong></li></ul><p><strong>4- Data Management and Analysis:</strong></p><ul><li>Assists with community feedback /complaints data collection, entry, cleaning, and reporting.&nbsp;</li><li>Develops testing procedures for assessing quality.&nbsp;</li><li>Provides inputs, information and statistics for monthly. quarterly, annual and other reports.</li><li>Ensure quality of data collected by partners.</li><li>Support the programs Accountability Coordinator in preparing data for internal and external reports as required.</li><li>Ensure data are stored online as well as in hard copies accessible by all.</li></ul><p><strong>5- Contribute to the Success of CIS Partnership Approach:</strong></p><ul><li>Periodically review capacity of Accountability functions of the Partner agencies and facilitate partner staff skills and capacity.</li><li>Support, accompany and coach selected partners in M&amp;E functions.</li><li>Provide regular training and on the job training to national [partners and CBOs on FAM related skills.</li></ul><p><strong>6- Uphold CARE Values and contribute to CIS shared priorities:</strong></p><ul><li>Be aware of the CIS Safety and Security Management Plan (SSMP) and always comply with it.</li><li>Be aware of CARE’s commitments to Gender and Diversity, and strive to uphold them.</li><li>Always promote CARE’s core values.</li><li>Other priority tasks as required by management, for overall benefit of CIS.</li><li>Perform other assigned duties.</li></ul><p><strong>IV. Contacts and Key Relationships:</strong></p><ul><li>The <strong>Feedback and Accountability Mechanism Officer /hotline operator&nbsp;</strong>is expected to establish and maintain good relations with program coordinators, managers and officers, heads of offices, and members of the Program Team in Khartoum. S/he will build relationships with partners.</li></ul><p><strong>Internal Communication:</strong></p><ul><li>Line Managers: High level of Communication to report, seek approvals, sharing views to strengthen the program areas and to ensure continues support for the program.</li><li>Project team (manager/officers/coordinators: High level of communication to support and provide hand holding support to understand the model, keep project on track, timely reporting and to respond to queries.</li></ul><p><strong>External Communication:</strong></p><ul><li>Partners – high level of communication to share and understand progress of the program.</li></ul><p><strong>V. Working Conditions:</strong></p><ul><li>As stated in the terms of contract and the CARE International Sudan HR manual.</li><li>The position will be based in Khartoum with at least 50% field requirement.</li><li>security sensitive area and the officer shall comply with, and be facilitated to operate within, the framework of the CARE International Sudan safety protocols.</li></ul><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>INGO/&nbsp;NGO experience&nbsp;– 2&nbsp;years&nbsp;in programme monitoring and evaluation</li><li>A BSc Degree in Social Sciences, Development Studies, Agricultural Science and other discipline relevant to rural development.</li></ul><p><strong>Competencies:</strong></p><ul><li>Action oriented.</li><li>A solid understanding of the management of cross cutting issues, with a focus on participatory processes, integrated programming and gender issues;&nbsp;</li><li>Supportive attitude towards processes of strengthening staff capacity;&nbsp;</li><li>Ability to thrive in a fast-paced, multi-tasking environment;&nbsp;</li><li>Strong organizational skills;&nbsp;</li><li>Arabic and English- fluent written and spoken.</li><li>Ability&nbsp;and willingness to&nbsp;travel to locations&nbsp;on Khartoum&nbsp;and live in sometime&nbsp;basic conditions.</li></ul><p>&nbsp;</p><p><strong>Desirable qualifications and Competencies:</strong></p><ul><li>Qualifications- preferably&nbsp;specialist training in Programs Accountability&nbsp;related&nbsp;subject.</li><li>Good level of proficiency in Windows Excel and quantitative analysis.</li><li>Demonstrated ability to train and build capacity of others.</li></ul><p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p>

<p>Vacancy No: 17657<br>Section/Unit: Child Protection<br>Grade Level: NAT 4<br>Supervisor: Child Protection Coordinator<br>No. of Post: 1<br>Duty Station: Nyala<br>Duration: 10 Months<br>Closing Date: 24 Sept 2026</p><h4>Background</h4><p><strong>ROLE PURPOSE</strong>:&nbsp;</p><p>Case Management Supervisor has the responsibility for providing support to the team for assessment, response analysis, design, coordination, implementation and monitoring and evaluation of the child protection components of the response. Mainly s/he will be responsible for the implementation of the project by providing technical support to ensure child protection of the children in the project location; documentation of all events, program learning, process, and document good practices of response program including oversight Save the Children information flows. &nbsp;</p><p>&nbsp;</p><p><strong>SCOPE OF ROLE:&nbsp;</strong></p><p><strong>Reports to:&nbsp;</strong>Child Protection Coordinator&nbsp;</p><p><strong>Dimensions:&nbsp;</strong>The Case Management Supervisor leads and supervises a team of Case Workers to deliver quality case management services for vulnerable and at-risk children, including UASC, in line with Save the Children's standards and the Step-to-Protect approach. The role oversees case management processes, including assessment, care planning, referrals, follow-up, alternative care, FTR, and case closure, while ensuring quality assurance and compliance with child protection standards. S/he serves as the focal point for case management coordination, referral pathways, and accountability, ensuring children and families access timely and appropriate support services.&nbsp;</p><h4>Duties and responsibilities</h4><p><strong>Key Area 1: Supervision and Quality Assurance of Case Management Services</strong></p><ul><li>Supervise and support Case Workers to deliver quality case management services in line with established standards and procedures.</li><li>Provide technical guidance on complex and high-risk cases, including UASC, FTR, and alternative care.</li><li>Review case plans, referrals, follow-up actions, and case files to ensure quality and timely case management.</li><li>Facilitate regular case management meetings, case reviews, and case conferences.</li><li>Coach, mentor, and monitor the performance and capacity development of Case Workers.</li><li>Ensure implementation of alternative care interventions, including foster care identification, assessment, and monitoring.</li><li>Monitor case management trends, identify challenges and risks, and escalate critical issues to the Case Management Coordinator for guidance and action.</li></ul><p><strong>Key Area 2: External and internal coordination and representation&nbsp;</strong></p><ul><li>Maintain and regularly update service mapping and referral pathways for children and families.</li><li>Establish and maintain effective coordination with service providers, partner agencies, and community stakeholders to facilitate timely and appropriate referrals.</li><li>Strengthen links between case management, Child Protection Committees (CPCs), Child Friendly Spaces (CFS), and community-based child protection mechanisms.</li><li>Ensure effective internal referrals and coordination with other sectors to address children's needs comprehensively.</li><li>Oversee referral and case transfer processes to ensure continuity of care and follow-up.</li><li>Promote effective communication, collaboration, and accountability with communities, caregivers, and relevant stakeholders.</li></ul><p><strong>Key Area 3: Data management and data protection principles&nbsp;</strong></p><p><strong>Key Area 3: Data Management and Information Protection</strong></p><ul><li>Ensure Case Workers comply with confidentiality, data protection, and information-sharing protocols throughout the case management process.</li><li>Monitor the quality, accuracy, and completeness of case files, case management forms, and case tracking systems.</li><li>Oversee the secure management of case records, registers, and databases in accordance with organizational and inter-agency standards.</li><li>Support the implementation and effective use of CPIMS+ and other approved information management systems.</li><li>Ensure case management data is up to date and available for reporting and program monitoring.</li><li>Coordinate with MEAL and Information Management teams to support data quality, reporting, monitoring, and learning processes.</li></ul><p>Be able and willing to respond to natural disasters or emergency situations, when needed and any other task assigned by Supervisor.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong></p><p>&nbsp;</p><p><strong>Accountability:</strong></p><ul><li>Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</li><li>Holds the team accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</li></ul><p><strong>Ambition:</strong></p><ul><li>Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same</li><li>Widely shares their personal vision for Save the Children, engages and motivates others</li><li>Future orientated, thinks strategically.</li></ul><p><strong>Collaboration:</strong></p><ul><li>Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</li><li>Values diversity, sees it as a source of competitive strength</li><li>Approachable, good listener, easy to talk to.</li></ul><p><strong>Creativity:</strong></p><ul><li>Develops&nbsp;and encourages new and innovative solutions</li><li>Willing to take disciplined risks.</li></ul><p><strong>Integrity:</strong></p><ul><li>Honest, encourages openness and transparency.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>ESSENTIAL</strong></p><p>&nbsp;</p><p><strong>Working Experience:&nbsp;</strong></p><p>Minimum 3 years of experience in Child Protection, Case Management, or related child protection programming within humanitarian or development settings.</p><p>Demonstrated experience working with vulnerable and at-risk children, families, and communities.</p><p>Experience supervising, coaching, and supporting Case Workers or frontline staff.</p><p>Experience facilitating trainings, case reviews, meetings, and capacity-building activities.</p><p>Strong understanding of child protection, case management, referral pathways, and alternative care principles.</p><p>Proficiency in Microsoft Office applications, particularly Word and Excel, and basic information management tools.</p><p><strong>Academic:&nbsp;</strong>Bachelor's degree in <strong>Social Work, Psychology, Sociology, Social Anthropology, Community Development, Child Protection, International Development</strong>, or another relevant social sciences discipline.</p><p>&nbsp;</p><p><strong>Job related knowledge:</strong>&nbsp; Knowledge on child protection and emergency response.&nbsp;</p><p>&nbsp;</p><p><strong>Skills:&nbsp;</strong>Planning and organising, analytical thinking, problem solving and decision making.</p><p>&nbsp;</p><ul><li>Problem solving and decision making</li><li>Applying technical and professional expertise&nbsp;</li><li>Working effectively with others</li><li>Communicating with impact</li><li>Networking</li></ul><p>&nbsp;</p><p><strong>DESIRABLE</strong></p><p>&nbsp;</p><p><strong>Additional professional certificates:</strong>&nbsp; Not required</p><p>&nbsp;</p><p><strong>Attitude:&nbsp;</strong></p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To work in team</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Commitment to protecting vulnerable and at-risk children&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To be non-discriminatory, inclusive and gender sensitive</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Commitment to child protection and humanitarian principles</p><p><strong>Equal Opportunities&nbsp;</strong></p><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><p>&nbsp;</p><p><strong>Child Safeguarding:</strong></p><p>Save the Children is committed to ensuring that all children who have contact with the organization are safeguarded to the maximum possible extent from child abuse and sexual exploitation. This commitment is implemented through the organization’s Child Safeguarding Policy, which includes mandatory requirements that apply to everyone in all aspects of Save the Children’s work. It applies equally to all children irrespective of their gender, disability, ethnicity, sexuality, marital status or religion.</p><p><strong>Health and Safety</strong></p><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p>

<p>Vacancy No: 17443<br>Section/Unit: WASH<br>Grade Level: NAT 4<br>Supervisor: Health Manager<br>No. of Post: 1<br>Duty Station: Golo, Central Darfur<br>Duration: 12 months<br>Closing Date: 09 Sept 2026</p><h4>Background</h4><p><strong>ROLE PURPOSE:</strong></p><p>&nbsp;</p><p>Provide public health expertise for the successful and timely implementation of &nbsp;WASH software activities in selected sites within the project areas both at community and institutional level (schools and health care facilities).</p><p>&nbsp;</p><p>The WASH Officer will be working within the frame work of Save the Children’s programming principles and approaches drawn on relevant best practices and lessons learned, work towards enabling children to attain their rights, while compliant with donor regulations. As part of Save the Children’s dual mandate, the WASH Officer will participate in emergency preparedness activities and be ready to respond in the event of an emergency, as required.&nbsp;</p><h4>Duties and responsibilities</h4><p><strong>Projects implementation:</strong></p><ul><li>Under the supervision of the WASH Coordinator/Health Manager, and in coordination with relevant ministries, directly implement assessment for WASH needs both at community and institutional level.</li><li>Implement Water, Sanitation and hygiene promotion activities in close collaboration with the WASH Coordinator/Manager.&nbsp;</li><li>Provide regular reports on WASH issues and program progress against work plans and program activities.</li><li>Sensitizing beneficiaries about various aspects, requirements and information needed to ensure participation in the project’s activities.</li><li>Support the development of hygiene promotion materials.</li><li>Mobilize &nbsp;communities, disiminate and convoy hygiene promotion messages among community members as well as elaborating plans of awareness raising activities.&nbsp;</li><li>Prepare distribution plans for&nbsp; WASH items, tools&nbsp; and hygiene kits and document distribution process.</li><li>Support in the development and establishing Community committees.&nbsp;</li><li>Conduct training sessions for the community volunteers and/or targeted populations.</li><li>Conduct regular field visits to ensure good implementation of WASH activities as well as &nbsp;sessions conducted by staff or community volunteers.</li><li>Supervise and conduct validation of beneficiaries.&nbsp;</li><li>Ensure good archiving and documentation of WASH program activities.</li><li>Under the supervision of WASH coordinator/manager, supervise the construction/rehabilitation process ensuring that it is completed within timelines, according to approved BoQs and quality outcomes and in compliance with Save the Children International construction policy.</li><li>Ensure that variations are approved by direct line manger according to SC procedures before giving work order to the contractor</li><li>Verify incoming materials are of the highest quality and from acceptable country of origin.</li><li>Certify achievement of contractual milestones, and provide report to line manager Health &amp; Nutrition coorindaotr / Head of programme implmenation so payment to contractors can be processed&nbsp;</li><li>Develop and implement safety standard checklists ensuring that children’s safety is central&nbsp;</li><li>Ensure good and accurate data collection and reporting against project monthly achievement and progresses.</li><li>As needed, conduct Focus Group Discussions, assessments and questionnaires to ensure community’s feedbacks, analayze the data and recommend actions for improvements &nbsp;</li></ul><p><strong>Monitoring</strong></p><ul><li>Conduct on spot ckeck for WASH services delivery and ensure all planned activities implemented and delivered according to&nbsp;WASH standards (Sphere, local) and the WASH sector quality bench marks and conduct required corrections and actions.</li><li>Follow up implementation of WASH activities in close coordination with local partners and ensure WASH quality bench marks are met for all delivered services and activities.</li></ul><p><strong>Reportinting, assessment and proposal development</strong></p><ul><li>Provide daily, weekly and monthly reports on implementation of WASH activities and updatae projects IPTTs on monthly basis.&nbsp;</li><li>Assists with developing of proposal and concept papers.</li><li>Participates in related assessments and surveys.</li></ul><p><strong>Technical support/ capacity building</strong></p><ul><li>Technical training of local partners and ministerial and institutional staff, community volunteers and members of WASH committees, on how to use/maintain WASH facilities&nbsp;</li></ul><p><strong>Coordination/ representation</strong></p><ul><li>Coordinate with and mobilizes local communities, relevant government bodies and local NGOs to participate effectively in Wash program activities.</li><li>Coordinate with relevant partner to ensure implementation of activities.</li><li>Participates in WASH sector coordination meetings when required.</li><li>Represent Save the Children in official meetings and workshops, related to WASH, conducted by government sectors and other partners.</li><li>Implements WASH activities in close coordination with related sectors from government and other partners.</li><li>Works closely with WES, MoH and other relevant government departments and promotes good relationships with line government ministries, commissions, communities and partners.</li></ul><p>&nbsp;</p><p><strong>Child Safeguarding</strong></p><ul><li>Ensure that child safeguarding policy, standards and procedures are well maintained and adhered to while implementation of WASH activities.</li><li>Ensure that child safeguarding risks associated with all project cycle process are identified and mitigation measures are in place.</li><li>Any other duties &nbsp;may be assigned by his supervisors.</li></ul><p><strong>BEHAVIOURS (Values in Practice</strong>)</p><p><strong>Accountability:</strong></p><ul><li>Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</li><li>Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</li></ul><p><strong>Ambition:</strong></p><ul><li>Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</li><li>Widely shares their personal vision for Save the Children, engages and motivates others</li><li>Future orientated, thinks strategically and on a global scale.</li></ul><p><strong>Collaboration:</strong></p><ul><li>Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</li><li>Values diversity, sees it as a source of competitive strength</li><li>Approachable, good listener, easy to talk to.</li></ul><p><strong>Creativity:</strong></p><ul><li>Develops and encourages new and innovative solutions</li><li>Willing to take disciplined risks.</li></ul><p><strong>Integrity:</strong></p><ul><li>Honest, encourages openness and transparency; demonstrates highest levels of integrity</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Essential</strong></p><ul><li>Education to BA level in Civil engineering, Geology, Public Health or a related subject, water resource&nbsp; or equivalent field experience</li><li>Minimum 2-3 &nbsp;years’ experience with WASH sector, NGO/INGO/UN Agency,&nbsp;</li><li>working in Health, Nutriton, WASH related humanitarian programmes with special focus on Hygiene promotion issues.</li></ul><p><strong>Desirable</strong></p><ul><li>Experience in monitoring WASH related construction works</li><li>Effective use of computers – MO and design/drawing software (autocad)</li><li>Commitment to working through systems of community participation and accountability</li><li>A good team worker willing to learn from others, listen and provide sound technical advice on &nbsp;services that will benefit children&nbsp;</li><li>Strong organizational and planning skills with good communication skills</li><li>Politically and culturally sensitive with qualities of patience, tact and diplomacy</li><li>The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.</li><li>Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support.</li></ul><p><strong>Equal Opportunities:</strong></p><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><p>&nbsp;</p><p><strong>Child Safeguarding:</strong></p><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><p>&nbsp;</p><p><strong>Health and Safety:</strong></p><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p>

<p>Gross Salary :: 1755 USD<br>Section/Unit: Medical and Paramedical<br>Grade Level: 8<br>Supervisor: Epidemiology Activity Manager/ Medical Coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 6 months with Extension<br>Closing Date: 08 Oct 2026</p><h4>Background</h4><figure class="table"><table><tbody><tr><td><figure class="table"><table><tbody><tr><td>Assessing, implementing and maintaining the epidemiological surveillance systems/monitoring (if needed) according to <strong>MSF</strong> protocols, standards and procedures in order to contribute to appropriate evidence-based decision making using well managed health data in outbreak and emergency <strong>MSF</strong> programmes</td></tr></tbody></table></figure><p>&nbsp;</p><p>&nbsp;</p></td></tr></tbody></table></figure><h4>Duties and responsibilities</h4><figure class="table"><table><tbody><tr><td><ol><li><strong>Accountabilities</strong></li></ol></td></tr><tr><td><ul><li>Carrying out key epidemiological activities in outbreak investigation (description including time, place, people with emphasis on mapping when it is needed) and advising on the operational response&nbsp;</li><li>Implementing and maintaining a surveillance system to monitor epidemiological trends of relevant outbreak-prone diseases. Guiding activities of medical staff for surveillance and/or active case finding, including ensuring understanding of the need for consistent case definitions and data recording (briefing of all new staff)</li><li>Monitoring and Implementing initial Assessment (for emergency situation), rapid health assessments and (baseline or follow-up) surveys. Where standard protocols are not available or appropriate, developing a protocol seeking extensive feedback and pilot testing of tools to ensure the objectives will be met robustly with support of HQ epidemiologist</li><li>Preparing and adapting routine documentation (survey forms, training materials, letters of request/notification, locally appropriate consent forms etc.) with support of HQ epidemiologist. Preparing an appropriate sampling frame and sample selection guidelines with support of HQ epidemiologist</li><li>Planning and supervising the associated HR processes of the staff under his/her responsibility (recruitment, training/induction, evaluation, potential detection, development and communication) and ensuring that staff exhibits required skills after training and pilot test</li><li>Conceive, design, implement and disseminate operational research projects and assessments, as needed</li><li>Support the evaluation of programmatic activities at project level, as needed</li><li>Managing data systems and ensuring accurate, high quality databases; analyzing results and preparing regular written reports on progress and findings for medical coordinator/HQ and when appropriate to external collaborators/networks (MoH, other NGOs, etc.)</li></ul><p>Providing training sessions to medical teams on relevant aspects of epidemiology to enhance team response capacity</p></td></tr><tr><td><ol><li><strong>MSF Section/Context Specific Accountabilities</strong></li></ol></td></tr><tr><td><p>Overview</p><p>The Sudan mission currently supports two primary project areas: Gedaref and Omdurman. In Gedaref, activities have focused on refugee and host populations, with a recent transition from a hospital-based model (including Tenedba) towards more targeted support to high-burden facilities, particularly for neglected tropical diseases.</p><p>In Omdurman, the project has anchor projects in nutrition (an ITFC in Al Buluk hospital) and potentially an SRH activity in partnership with a local organisation.</p><p>Both projects remain agile and emergency response and preparedness is a main pillar in both projects. Across both projects, there is an increasing emphasis on strengthening surveillance systems, early warning capacity, and outbreak preparedness, in line with the mission’s strategic priority to improve responsiveness to acute shocks while maintaining a lean and adaptable presence.</p><p><strong>General outline:</strong></p><ul><li>Main responsibility is scanning and analysis of outbreak prone diseases and ensuring high quality data collection and analysis processes in place for possible outbreak prone diseases, emergencies and possible responses.&nbsp;</li><li>Provide technical support for rapid assessment, risk mapping and development of preparedness/contingency plan at projects.&nbsp;</li><li>Maintain database of reported outbreaks and public health incidents, at the project level, and document all steps taken in the verification and response process.</li><li>Support the production of the weekly epidemiological update through reviewing and summarizing the weekly epidemiological situation at project level.</li><li>Train and supervise mission data supervisor and data encoders on data entry, crosscheck data to ensure accuracy of the data entered.</li><li>Prepare tables and interpretation of surveillance data monthly as part of their monthly medical report (MMR) contribution</li></ul><p><strong>1. Surveillance&nbsp;</strong></p><ul><li>Supervise surveillance data collection procedures and conduct periodic data quality checks, as needed.&nbsp;</li><li>Monitor, evaluate, improve the performance of surveillance processes and platforms, and contribute to the formulation of surveillance guidelines, SOPs and training materials.</li><li>Advise and provide timely reports to the project medical teams about potential or active epidemic trends and disease patterns, their characteristics, developments, possible causation, and control procedures.</li><li>Establish early warning systems for epidemic prone diseases for early detection, verification, and response to public health events, as needed.</li><li>Collaborate with epidemiologists from other MSF sections in Sudan to share and receive epidemiologic updates, and monitor and report on intersectional data tools including nutrition surveillance, measles dashboard, and any others.</li></ul><p><strong>2.&nbsp;Operational assessments/research</strong></p><ul><li>Design, implement, analysis, and dissemination of operational research/assessment projects related to surveillance and medical programmatic effectiveness in collaboration with coordination and HQ epidemiologists.</li><li>Conduct in-depth analysis of routine medical data to guide decision making.</li><li>Conduct surveys (nutrition, mortality, morbidity, KAP, LQAS etc.), as requested by the mission or assist the project teams in doing so.</li></ul><p><strong>3. Training/mentoring</strong></p><ul><li>Provide training of medical data processing and medical teams on surveillance-related topics and data management issues, as needed</li></ul><p><strong>4. Emergency Intervention / Implementation</strong></p><ul><li>Conduct and lead outbreak investigations whenever there is an alert for outbreak.&nbsp;</li><li>Ensure daily/weekly data follow-up and analysis during outbreak and outbreak intervention.</li><li>Conduct routine data analysis and provide routine update/SitRep during emergency response.&nbsp;</li><li>Participate in exploration activities and join a multidisciplinary team to conduct rapid health and nutrition assessment.&nbsp;</li></ul><p><strong>5.Reporting and planning</strong></p><ul><li>Contribute analysis and interpretation of surveillance/outbreak and research data to MMRs.</li><li>Ensure appropriate and timely data analysis on potential emergency of outbreak diseases in the projects based on need (depending on the availability of data collected via partner/projects).</li><li>Contribute to regular Mid-Year Revision (MYR) and Annual Planning (AP) discussions.</li><li>Together with medical coordinator, MTL, and medical team, liaise with the partners and WHO/MoH towards epidemiological finding and trend analysis of potential outbreak emergency.</li></ul><p><strong>6. Lobby, Advocacy and Networking</strong></p><ul><li>Regular participation in the meetings organized by community, WHO, and MOH at project and federal level when necessary.&nbsp;</li></ul><p>Support other related activities as needed by the projects.</p></td></tr></tbody></table></figure><h4>Minimum Qualification, Skills and Experience Required</h4><figure class="table"><table><tbody><tr><td colspan="2"><ol><li><strong>Requirements</strong></li></ol></td></tr><tr><td><ol><li><strong>Education</strong></li></ol></td><td><ul><li>Essential, medical or para-medical related diploma.</li></ul><ol><li>Essential, degree (or masters) in Epidemiology or Public Health with training in statistics and epidemiology.</li></ol></td></tr><tr><td><ol><li><strong>Experience</strong></li></ol></td><td><ul><li>Essential, working experience of at least one year in epidemiology-related jobs.</li><li>Desirable, working experience with MSF or other NGOs.</li></ul><ol><li>&nbsp;</li></ol><p>Desirable, Field Epidemiology Training Programme (FETP) diploma.</p></td></tr><tr><td><ol><li><strong>Languages</strong></li></ol></td><td>Mission language essential (English), local language desirable (Arabic).</td></tr><tr><td><ol><li><strong>Knowledge</strong></li></ol></td><td><ul><li>Essential, knowledge of Excel for data management and analysis</li><li>Desirable, knowledge of DHIS2 or other electronic health data system.</li></ul><ol><li>Desirable, use of epidemiology related analytical software (Epi-info, R, etc)</li><li>&nbsp;</li></ol></td></tr><tr><td><ol><li><strong>Competencies</strong></li></ol></td><td><ul><li>Results and Quality Orientation <strong>L2</strong></li><li>Teamwork and Cooperation <strong>L2</strong></li><li>Behavioural Flexibility <strong>L2</strong></li><li>Commitment to MSF Principles <strong>L2</strong>&nbsp;</li><li>Stress Management <strong>L3</strong>.</li></ul><ol><li>&nbsp;</li></ol></td></tr></tbody></table></figure><p><strong>&nbsp;Interested candidates are requested to send their CV &amp; copy of educational and experience certificates directly to (</strong><a href="http://www.sudanjob.net"><strong>www.sudanjob.net</strong></a><strong>). Or&nbsp;MSF- Holland-&nbsp;Al_Jarif neighborhood,west of Khartoum,&nbsp; No. (146)&nbsp; square 86 city of Khartoum.&nbsp;</strong></p><p>&nbsp;</p><p><strong>Required Documents: Motivation letter, updated CV and national ID must be uploaded directly to your application via&nbsp;</strong><a href="http://www.sudanjob.net"><strong>www.sudanjob.net</strong></a></p><p>&nbsp;</p><p><i><strong>MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.</strong></i></p><p><i><strong>Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF. We welcome applicants from different backgrounds, such as people of different ages, different genders and members of different language, cultural or mi­nority groups</strong></i></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Women are strongly encouraged to apply</strong></p><p>&nbsp;</p>

<p>Vacancy No: 54822<br>Section/Unit: Support Service<br>Grade Level: C2<br>Supervisor: Area Support Service Coordinator<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 1 year<br>Closing Date: 07 Sept 2026</p><h4>Background</h4><p>ROLE PURPOSE<br>Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.<br>We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.&nbsp;<br>We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.<br>S/he will provide a proactive and comprehensive procurement and support service to the Eastern Sudan Program Area Offices team as well as provide assistance on procurement processes and policies to ensure that the needed procurement services are in place in line with Plan Policies and Guidelines<br>This role will lead the procurement services for Eastern Sudan Program Area, under the Support Services Department, the person will report directly to the SSC and will work with the CO procurement team. The role is tasked to ensure quality and compliance with relevant corporate standards as well as GoS regulations and policies (VAT, Performa and Final invoices … etc.)</p><h4>Duties and responsibilities</h4><p><strong>DIMENSIONS OF THE ROLE</strong></p><p>The Procurement Officer will report to the Support Service Coordinator and will work collaboratively with the respective Support Service team at PA level.</p><p>The Procurement Officer mainly focus on the following dimensions of roles:</p><p>o Responsible for general Procurement in ESPA offices<br>o Provide strategic and technical guidance on procurement activities that support the implementation of PLAN Global and Country Strategies.<br>o Maintaining a good working relationship with partners and vendors at PA level<br>o Overseeing all international procurement assignments throughout the Procurement Cycle, from planning to vendor performance evaluation, vendor selection, negotiate price to secure best value for funds expended, monitor on-going vendor performance and maintain performance Notes in procurement database and trackers.<br>o Lead Procurement activities of PA in Emergency contexts.<br>o Ensure that all procurement actions are undertaken in accordance with PLAN’s Procurement Principles and prevailing PLAN Policies and Procedures<br>o Find solutions to procurement challenges with internal teams, Country Office (CO) and other PAs, PLAN suppliers and partners</p><p>ACCOUNTABILITIES<br>Key End Results of the &nbsp;Procurement Officer position:&nbsp;<br> Update the vendor list regularly and register them in SAP&nbsp;<br> Assist on cleaning open items.<br> Always implementing financial policies and procedures.<br> Support in Arranging booking for outside meetings/conferences and workshops<br> SAP vender master data and requisitions focal point.<br> Support in Organizing, provision and monitoring administrative services.<br> Ensuring payment of utilities bills (office telephone lines, water, mDSL P.O. Box, etc.) and cheques are collected and settled<br> Sourcing/Selecting qualified suppliers.<br> RFQ &amp; Negotiation including negotiating best possible price, payment terms, and delivery schedules.<br> Supplier relationship management, measuring &amp; managing supplier performance (price, delivery, and quality) and identifying supplier risks.<br> Assess business needs and prepare specifications, source vendor or supplier, participate in Discovery and decision-making processes, and coordinate approval process for larger Purchases.<br> Arrange for staff on official trip accommodation&nbsp;<br> Maintain and report on the effectiveness of the procurement function using objective Measures.<br> Booking for staff &amp; guest is done in the appropriate location following with Safety and security advice.<br> Arrange for accommodation (Hotel, Apartment etc... and meals for visitors as most appropriate.<br> Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.<br>KEY RELATIONSHIPS<br>Internal Communication<br> Area Support Service Coordinator: Regular communication on issues related to the procurement issues.<br> Fleet/Admin Officer: Regular communication on issues related to the administration issues<br> Programme Area Manager: High level of communication to report, seek approvals, sharing reports and views to strengthen the program areas and to ensure continues support for the procurement quality and compliance with Plan policies.<br> CO Procurement Specialist, Support services including other supports function: Regular communication for better coordination, integration and team work to achieve inclusive integrated organizational strategy, objectives and goals&nbsp;<br>External Communication<br>● Suppliers, Service providers: high level of communication to ensure timely and quality delivery of services and materials.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p>TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE<br>Essential<br>● Ability to manage competing priorities and expectations from internal and external stakeholders &nbsp; and remain calm and resilient in the face of pressure.<br>● Manage multiple and work with distant colleagues to form a virtual efficient Operations team;<br>● Use Plan procedures to settle conflicts among colleagues;<br>● Resolve problems that are not covered by established process.<br>● Analyse possible causes of problems and suggest solutions to get them resolved.<br>● Demonstrate understanding of Plan International admin and HR policy and procedures.<br>Desirable<br>● Able to work with little supervision in humanitarian emergency and development context<br>● Good interpersonal and team working skills<br>● Data management and reporting skills<br>● Computer and System knowledge, SAP, MS word and excel<br>● At least 2 years’ experience in administration and HR functions in INGOs<br>● Communication, facilitation, coordination and negotiation skills is required.</p><p>PLAN INTERNATIONAL’S VALUES IN PRACTICE<br>We are open and accountable<br>● Promotes a culture of openness and transparency, including with sponsors and donors.<br>● Holds self and others accountable to achieve the highest standards of integrity.<br>● Consistent and fair in the treatment of people.<br>● Open about mistakes and keen to learn from them.<br>● Accountable for ensuring we are a safe organisation for all children, girls &amp; young people<br>We strive for lasting impact<br>● Articulates a clear purpose for staff and sets high expectations.<br>● Creates a climate of continuous improvement, open to challenge and new ideas.<br>● Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.<br>● Evidence-based and evaluates effectiveness.<br>We work well together<br>● Seeks constructive outcomes, listens to others, willing to compromise when appropriate.<br>● Builds constructive relationships across Plan International to support our shared goals.<br>● Develops trusting and ‘win-win’ relationships with funders, partners and communities.<br>● Engages and works well with others outside the organization to build a better world for girls and all children.</p><p>We are inclusive and empowering<br>● Seeks constructive outcomes, listens to others, willing to compromise when appropriate.<br>● Builds constructive relationships across Plan International to support our shared goals.<br>● Develops trusting and ‘win-win’ relationships with funders, partners and communities.<br>● Engages and works well with others outside the organization to build a better world for girls and all children.</p><p>PHYSICAL ENVIRONMENT<br>● The position will be based in Kassala with some internal travels within Plan International Sudan – Eastern Sudan program area and other PAs.&nbsp;<br>● To work under high stress.</p><p>&nbsp;</p><p><i>Application link:- </i><a href="https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54822&amp;company=PlanInt&amp;st=DE2FCA4A6E2C37114E6F29566F537EC99C2E3503"><i>https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54822&amp;company=PlanInt&amp;st=DE2FCA4A6E2C37114E6F29566F537EC99C2E3503</i></a><i>&nbsp;</i></p><p>&nbsp;</p><p>In addition to the Motivation letter and your CV, please attach copies of your academic certificates, experience certificates, and either your passport or your national ID card. These documents are required to complete the review of your application.</p><h2><strong>Women are strongly encouraged to apply</strong></h2><p>&nbsp;</p><p>&nbsp;</p>

<p>Vacancy No: 12251<br>Section/Unit: MEAL Department<br>Grade Level: V5<br>Supervisor: MEAL Coordinator<br>No. of Post: 01<br>Duty Station: Kosti<br>Duration: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)<br>Closing Date: 27 August 2026</p><h4>Background</h4><ul><li>Implement the structure, resources, and tools of the Sudan mission’s MEAL framework.&nbsp;</li><li>Coordinate, implement, and report on all activities planned under MEAL.</li><li>Support the design, data collection methodology and analysis of output and outcome-oriented performance and process indicators.</li><li>Support the design methodology for assessments, monitoring and evaluation of Action Against Hunger interventions, providing sector guidance, recommendations, and lessons learnt.</li><li>Results-based data collection, analysis and reporting in close coordination and collaboration with the programs team and technical departments</li><li>Design, pilot, implement, and periodically evaluate all project monitoring tools</li><li>Adapt to the context and roll out Action Against Hunger&nbsp;accountability framework and feedback mechanisms</li><li>Mainstream cross cutting themes (gender, protection, conflict sensitivity, environmental sustainability) in MEAL processes and tasks</li></ul><h4>Duties and responsibilities</h4><ul><li>Objective 1: Effective management of the base’s MEAL team and oversee day-to-day MEAL actives, with technical support from the MEAL Head of Department »Supervise Monitoring, Accountability, Evaluation and Learning activities through monthly and weekly plans prepared with support and review of the base MEAL team in bases »Ensure high quality MEAL outputs including reports, data sets, MEAL plans and indicator tables and updates are shared with the technical line managers and/or the senior management team on time »Ensure regular updates on the base’s MEAL activities are communicated to the MEAL Head of department regularly; be available for regular check-ins with technical line managers »Support the team’s capacity building, including by monitoring and assessing the team’s capacities and gaps, providing on-the-job coaching, and liaising with the MEAL Head of Department for technical capacity development needs »Prepare regular performance appraisals, capacity and training needs assessments »Support recruiting, interviewing, and inducing new M&amp;E staff and/or consultants, data collectors »Ensure the MEAL department’s key resources are allocated effectively and used efficiently in the projects (plan, budget, etc.)</li><li>Objective 2: Support the rollout and continuous development of MEAL tools, methodologies, guidelines, and capacity building materials »Ensure each project has a results-oriented MEAL plan and support the team in developing tools and contribute to the base’s MEAL staff’s effective relationships with implementation teams »Contribute to the design and development of M&amp;E tools to ensure they are fit-for-purpose and results-oriented and training the MEAL team on new tools »Regularly participate in field visits and data collection for MEAL activities and reports »Monitor the MEAL team to ensure quality implementation and use of department tools and skill-sets, including interviewing techniques, methodology, data collection tools, integrity and protection of data and data sources »Support the MEAL Head of department in the aggregation and analysis of MEAL data to promote evidence-based decision making »Implement MEAL processes and tasks by mainstreaming cross cutting themes (gender, protection, conflict sensitivity, environmental sustainability) »Support the MEAL head of department to Review, revise and update all survey and evaluation reports and ensure data quality including timeliness, relevance, accuracy, completeness, and consistency of all program data in the field office »Promote the use of ICT material (KOBO , Power BI, etc… ) to visualize the data collected »Development of the KOBO tools in xls and train the team on the use of MDC</li><li>Objective 3: Promote Learning and Accountability Framework in the mission »Receive feedback and complaints via all FCRM channels (hotline, community meetings, face-to-face interview, community representatives/leaders, staff reports, etc) and ensure all information is appropriately recorded in the FCRM database »Follow proper implementation of AAH’s FCRM standard operating procedures and refer all cases to the MEAL Head of department »Maintain an effective record and filing system for all complaints solved and pending issues including correspondences with subsequent regular updates to relevant stakeholders »Build staff awareness and commitment to FCRM, ensuring that all Action Against Hunger’s procedures are respected »Organize community sensitization activities to raise awareness about Action Against Hunger’s FCRM channels. »Follow-up with the base MEAL team to document lessons learned and best practices, produce case studies and stories through collation and analysis of M&amp;E data and other means »Facilitate and document learning events as planned with MEAL Head of department (debrief meetings, reflection events, after action review and mid-term reviews) »Ensure lessons learned are documented, disseminated, and followed up on over time »Contribute to the production of capitalization and learning documents, including lessons learned presentations, success stories, etc. to describe good practices, innovations, successes, as well as problems before, during and after the implementation of projects.</li><li>Objective 4: Program Quality and Reporting »Harmonize MEAL tools and data collection instruments across same/similar projects implemented in different locations. »Collect and share monthly monitoring trends, drafting activity monitoring reports when needed, as per AAH guidelines and standards »Compilation and reporting of AAH ISP annual data in online platform »Support the MEAL Head of department in disseminating monitoring and evaluation data and findings with relevant technical and project staff »Support the field teams and technical Head of Departments/Coordinators in drafting the APR templates and providing punctual support if needed; »Compilation of APRs filled by the different bases and ensure accuracy of data gathered and APRs by the program teams, in collaboration with the Program Managers and MEAL team »If and when needed: sensitization and training of field teams on the monthly internal reporting tool (APR: Activity Progress Report); »Systematically save and structure MEAL tools, data, reports, and associated documents on NHF »Assist MEAL head of department in contributing to the project reports and any other tasks assigned by the supervisor.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>University degree (BA in Social Sciences or any related field)</li><li>Previous experience (years): At least three (3) years of related previous professional experience</li><li>Humanitarian sector knowledge: Demonstrated abilities in the design and implementation of MEAL systems.&nbsp;</li><li>Experience in qualitative and quantitative data collection approaches and tools.&nbsp;</li><li>Capacity to facilitate work with community-level actors in planning, design, implementation of MEAL systems and processes.&nbsp;</li><li>Demonstrable track record in effective team membership and communications at a management level.&nbsp;</li><li>Demonstrated MEAL field experience and competencies in collecting, cleaning, analyzing, and presenting data to a variety of audiences.&nbsp;</li><li>Ability to present findings and information to diverse audiences through presentations, training, mentoring, and other formal and non-formal methods.</li><li>Languages: English, Arabic</li><li>IT systems: Microsoft Word, Excel, and PowerPoint Experience with Power BI and/or other data management, analysis, and visualization software is a plus Experience with GIS software such as QGIS is a plus</li></ul><ul><li>Based in: Kosti with required travel to field areas</li><li>Women are highly encouraged to apply.</li><li>Salary: 1,650 $ Gross based on the salary Scale.</li><li>Position length: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)</li><li>Annual Leave: 21 days/ year</li><li>Medical insurance.</li><li>Eid Bonus.</li><li>13th month's salary.</li><li>Emotional care service at the service of the employee and family.</li><li>Notes:<ul><li><strong>This is a national job for sudanese only.</strong></li><li><strong>Candidates may be contacted for other suitable positions within Action Against Hunger.</strong></li><li><strong>Due to the high number of applications received, only potential applicants will be contacted.</strong></li><li>Interested applicants should apply using the link: <a href="http://employ.acf-e.org/index.php/positions/view/12251">http://employ.acf-e.org/index.php/positions/view/12251</a></li><li><strong>The organization is committed to the principles of non-discrimination and diversity and is particularly interested in receiving applications from a broad spectrum of qualified people.</strong><br><strong>In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.</strong></li></ul></li></ul>

<p>Vacancy No: KT26-02<br>salary: 1234 USD<br>Section/Unit: MEAL Department<br>Grade Level: G<br>Supervisor: Consortium MEAL Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p>The <strong>Consortium MEAL Officer</strong> is a core member of the <strong>Sudan Humanitarian Fund (SHF) 48-Hour Rapid Response Consortium Management Unit (CMU)</strong> and reports to the Consortium MEAL Manager. The position is based in <strong>East Sudan (Kassala or Gedaref)</strong> to facilitate rapid deployment and frequent field monitoring across the consortium's operational areas in Sudan, subject to security and access considerations.</p><p>The primary purpose of the position is to support the Consortium MEAL Manager in ensuring the quality, accountability, compliance, and performance of consortium-funded projects implemented by national and international partner organizations. Unlike traditional project-based MEAL roles, the Consortium MEAL Officer's primary responsibility is to monitor and verify partner implementation, ensuring that projects are delivered in accordance with approved proposals, consortium agreements, donor requirements, humanitarian standards, and organizational policies.</p><h4>Duties and responsibilities</h4><p><strong>1. Partner Monitoring and Grant Oversight (40%)</strong></p><p>The Consortium MEAL Officer will play a central role in ensuring that consortium partners deliver high-quality humanitarian interventions in accordance with approved proposals, consortium agreements, donor requirements, and humanitarian standards. The position is responsible for monitoring partner performance throughout the project lifecycle and providing evidence-based recommendations that strengthen implementation quality.</p><ul><li>Conduct regular field monitoring visits to consortium partner project sites to assess implementation progress, verify reported achievements, and ensure activities are being delivered according to approved work plans, technical standards, and donor commitments.</li><li>Monitor the overall quality of programme implementation by assessing adherence to consortium Standard Operating Procedures (SOPs), sector minimum standards, and humanitarian principles while identifying gaps that require corrective action.</li><li>Verify that project activities are implemented within the agreed timelines, particularly under the 48-Hour Rapid Response Mechanism where timely delivery is critical to achieving life-saving outcomes.</li><li>Review partner implementation against approved proposals, logical frameworks, indicator tracking tables, budgets, procurement plans, and implementation schedules to ensure consistency between planned and actual performance.</li><li>Conduct routine beneficiary verification exercises to confirm that assistance is reaching the intended populations, beneficiary targeting criteria have been appropriately applied, and assistance has been delivered transparently and equitably.</li><li>Prepare detailed monitoring reports documenting observations, achievements, risks, non-compliance issues, lessons learned, and practical recommendations for programme improvement, ensuring timely follow-up on agreed action points.</li><li>Track implementation of monitoring recommendations and support partners in addressing identified gaps, ensuring continuous improvement throughout the grant implementation period.</li><li>Work closely with the Consortium Coordinator, Consortium MEAL Manager, and Consortium Risk &amp; Audit Coordinator to identify implementation risks that may affect programme quality, compliance, or donor requirements and recommend appropriate mitigation measures.</li><li>Support grant inception, mid-term review, and close-out monitoring processes by ensuring that all required evidence of implementation is available and properly documented.</li></ul><p><strong>2. Data Quality Assurance and Verification (20%)</strong></p><p>The Consortium MEAL Officer will ensure that all programme data reported by consortium partners is accurate, reliable, complete, and supported by verifiable evidence. The position plays a critical role in maintaining the integrity of consortium reporting through routine verification and data quality assessments.</p><ul><li>Conduct regular Data Quality Assessments (DQAs) across consortium projects to evaluate the accuracy, completeness, consistency, timeliness, and reliability of reported programme data.</li><li>Verify reported achievements against primary source documents, including beneficiary registration records, attendance sheets, service delivery registers, distribution lists, supervision reports, and other supporting documentation.</li><li>Carry out routine spot checks and field verification visits to confirm that outputs and outcomes reported by partners accurately reflect activities implemented on the ground.</li><li>Identify discrepancies between programme reports, monitoring data, financial documentation, and field observations, working collaboratively with partners to investigate and resolve inconsistencies.</li><li>Support pre-reporting verification exercises before submission of donor reports to ensure reported indicators are fully supported by documented evidence.</li><li>Review partner indicator tracking tables (IPTTs), monitoring databases, and reporting tools to ensure consistency across all reporting platforms.</li><li>Maintain organized evidence repositories that support consortium reporting and facilitate donor verification, audits, and external monitoring missions.</li><li>Provide technical guidance to partner MEAL staff on improving data management systems, documentation practices, indicator interpretation, and evidence management.</li></ul><p><strong>3. Monitoring, Evaluation, Learning and Adaptive Programming (15%)</strong></p><p>The Consortium MEAL Officer will contribute to strengthening evidence-based programming across the consortium by generating timely monitoring information, facilitating learning, and supporting adaptive management approaches.</p><ul><li>Support the Consortium MEAL Manager in implementing consortium-wide monitoring, evaluation, accountability, and learning (MEAL) plans that align with donor requirements and consortium objectives.</li><li>Participate in the design and implementation of rapid assessments, baseline studies, post-distribution monitoring (PDM), beneficiary satisfaction surveys, outcome monitoring exercises, and other learning activities as required.</li><li>Analyze monitoring findings and performance data to identify implementation trends, operational challenges, emerging risks, and opportunities for programme improvement.</li><li>Contribute to the preparation of learning briefs, case studies, lessons learned documents, and After-Action Reviews (AARs) following rapid response interventions to strengthen future emergency programming.</li><li>Support periodic programme review meetings by presenting monitoring findings and facilitating discussions that promote evidence-based decision-making across consortium partners.</li><li>Promote the systematic use of monitoring evidence to improve programme quality, inform management decisions, and strengthen accountability to affected populations.</li></ul><p><strong>4. Accountability to Affected Populations (AAP) and Community Engagement (10%)</strong></p><p>The Consortium MEAL Officer will support the implementation and continuous improvement of accountability mechanisms across all consortium projects, ensuring that affected communities remain at the centre of programme design and implementation.</p><ul><li>Monitor implementation of consortium complaints and feedback mechanisms to ensure they are accessible, confidential, inclusive, and responsive to the needs of affected communities.</li><li>Conduct community consultations, beneficiary interviews, focus group discussions, and key informant interviews to assess beneficiary satisfaction, community perceptions, and programme effectiveness.</li><li>Verify that complaints received through established feedback channels are appropriately documented, investigated, addressed, and closed within agreed service standards.</li><li>Analyze complaints and feedback trends to identify recurring issues, operational risks, and opportunities for programme improvement, sharing findings with consortium management for action.</li><li>Support partners in strengthening community engagement practices by promoting meaningful participation throughout project planning, implementation, monitoring, and evaluation.</li><li>Monitor compliance with Core Humanitarian Standard (CHS) commitments and Accountability to Affected Populations (AAP) principles across all consortium-funded interventions.</li></ul><p><strong>5. Partner Capacity Strengthening and Technical Support (10%)</strong></p><p>As part of the Consortium Management Unit, the Consortium MEAL Officer will provide ongoing technical support to consortium partners to strengthen institutional MEAL capacity and improve programme quality.</p><ul><li>Provide regular mentoring, coaching, and on-the-job technical support to partner MEAL teams to strengthen monitoring systems, data quality, reporting, and accountability practices.</li><li>Support orientation of newly onboarded consortium partners on consortium MEAL procedures, reporting requirements, donor expectations, monitoring tools, and quality standards.</li><li>Deliver training sessions on topics including monitoring methodologies, indicator measurement, Kobo Toolbox, data quality assurance, verification techniques, accountability mechanisms, reporting standards, and evidence management.</li><li>Support partners in developing and improving monitoring tools, data collection methodologies, databases, and reporting templates to ensure consistency across consortium projects.</li><li>Facilitate knowledge sharing among consortium partners by documenting and disseminating good practices, innovative approaches, and lessons learned that improve programme performance.</li><li>Build partner capacity to independently implement high-quality MEAL systems while promoting continuous improvement and organizational learning.</li></ul><p><strong>6. Coordination, Reporting and Representation (5%)</strong></p><p>The Consortium MEAL Officer will contribute to effective coordination and communication within the Consortium Management Unit and among consortium partners to ensure timely reporting and informed decision-making.</p><ul><li>Support the Consortium MEAL Manager in preparing high-quality monitoring reports, verification reports, donor updates, presentations, dashboards, and analytical summaries for consortium leadership and external stakeholders.</li><li>Maintain monitoring schedules, action trackers, verification logs, and partner performance databases to ensure timely follow-up on recommendations and management decisions.</li><li>Coordinate with consortium partners to schedule monitoring visits, verification exercises, assessments, and learning activities while minimizing disruption to programme implementation.</li><li>Participate in consortium coordination meetings, technical working groups, grant review meetings, and donor monitoring missions as delegated by the Consortium MEAL Manager or Consortium Coordinator.</li><li>Represent the Consortium Management Unit during field visits, technical meetings, and partner engagements, promoting collaborative relationships while maintaining objectivity, impartiality, and professional standards.</li></ul><p>Perform any other MEAL, monitoring, verification, or quality assurance responsibilities assigned by the Consortium MEAL Manager or Consortium Coordinator in support of effective consortium management.&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor's degree in Monitoring &amp; Evaluation, Statistics, Development Studies, Public Health, Social Sciences, Humanitarian Studies, or related field.</li><li>Three years of progressive work experience with an NGO or INGO in the humanitarian and development sector&nbsp;</li><li>Professional certification in Monitoring &amp; Evaluation.</li><li>Training in Quality Assurance or Humanitarian Accountability.</li><li>Experience across Health, Nutrition, WASH, Protection, FSL, or Multi-sector humanitarian responses.</li><li>Expertise in computer and applications such as DHIS, SPSS, ThinkMD, IRHIS, MS Office, and other analysis software&nbsp;</li><li>Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders, including affected populations, staff, and partners.</li><li>Knowledge of local languages (Arabic and English) will be an added advantage.</li><li>Flexibility and willingness to travel extensively to different States as required by program needs such DQAs, training, evaluations, baselines, assessments, etc and as the safety allows.&nbsp;</li></ul><p><strong>KEY BEHAVIORS &amp; ABILITIES</strong></p><ul><li>Displays exceptional interpersonal skills, including strong verbal and written communication abilities and the ability to negotiate effectively.</li><li>Takes responsibility for decision-making, efficient resource management, and exemplifying Alight's values, holding themselves accountable.</li><li>Establishes ambitious goals for themselves and their team, consistently striving for personal development and inspiring others to do the same.</li><li>Cultivates and maintains productive relationships with team members, colleagues, partners, and community stakeholders.</li><li>Collaborates effectively as a team player, encouraging creative and innovative approaches to problem-solving.</li><li>Demonstrates a willingness to take calculated risks while adhering to established security standards.</li><li>Emphasizes honesty, transparency, and commitment to Alight's values, fostering a culture of openness.</li></ul><p>&nbsp;</p><p><strong>Benefits</strong></p><ul><li><strong>Borderless Team</strong>&nbsp;of a huge number of staff worldwide that sees possibilities,&nbsp;celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.</li><li><strong>Learning &amp; Development&nbsp;</strong>– Access thousands of free online learning courses to take at your own pace and tailor to your professional goals.</li></ul><p><strong>Important:</strong></p><p>Kindly note that accommodation is not provided.</p><p><br> We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced. <a href="http://www.wearealight.org/">WeAreAlight.org</a><br> &nbsp;</p> <p><em>Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.&nbsp; Alight complies with all applicable laws governing nondiscrimination in employment.</em></p> <p>&nbsp;</p>

<p>Vacancy No: 02<br>Section/Unit: Program<br>Supervisor: Programmes Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: One year<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><p>The <strong>FSL Projects Officer&nbsp;</strong>works under the direct supervision&nbsp;of the <strong>Program Manager</strong>, with functional collaboration from the <strong>Logistics Officer</strong>, <strong>Finance Officer</strong>, and <strong>MEAL&nbsp;</strong>teams.</p><p>He/she&nbsp;is&nbsp;responsible&nbsp;for&nbsp;supporting&nbsp;the&nbsp;planning,&nbsp;implementation,&nbsp;monitoring&nbsp;and&nbsp;reporting of SIF’s Food Security and Livelihoods (FSL) interventions, including emergency food assistance, seasonal&nbsp;distributions&nbsp;(Ramadan food&nbsp;baskets,&nbsp;Sacrifice meat&nbsp;distributions),&nbsp;and community-based livelihood activities. The FSL Projects Officer is&nbsp;the focal point for all&nbsp;ongoing FSL activities in the mission’s operational areas.</p><p>The role ensures that FSL activities are implemented in line with SIF procedures, donor requirements, humanitarian standards, and the needs of targeted communities</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Ensure Smooth Implementation of FSL Interventions</strong></p><p><br>• Support the planning, implementation and monitoring of all FSL activities at base level, as outlined in project action plans.<br>• Lead and follow up operational planning and implementation of Ramadan food basket distributions, including beneficiary targeting, distribution site preparation, coordination with stakeholders, documentation and post-distribution monitoring.<br>• Lead and follow up operational planning and implementation of Sacrifice meat distribution activities, including supplier coordination, quality control, beneficiary lists, distribution organization and reporting.<br>• Organize and support the running of FSL activities, ensuring quality, accountability and adherence to humanitarian principles.<br>• Support beneficiary identification, verification and selection processes with project officers, MEAL teams and community representatives.<br>• Actively participate in field assessments (needs assessments, market assessments, monitoring visits).<br>• Contribute to the identification of potential suppliers relevant to FSL interventions.<br>• Participate and support field staff during distribution processes, ensuring proper documentation and safe delivery.<br>• Conduct training and sensitization sessions for beneficiaries and stakeholders on FSL activities.<br>• Assist the Programmes Manager and Field Coordinator in preparing documents, forms and tools required for FSL implementation.<br>• Ensure the quality and quantity of materials provided to beneficiaries.<br>• Develop stakeholder mapping and conduct joint field monitoring with partners and authorities.<br>• Organize capacity-building events for stakeholders and staff.<br>• Ensure accountability, inclusion, safety and respect for humanitarian principles throughout all FSL activities.<br>&nbsp;</p><p><strong>Objective 2: Coordination</strong><br>• Coordinate activities with local authorities, community leaders, partners, and other humanitarian actors to ensure harmonized implementation and avoid duplication.<br>• Maintain strong communication and information-sharing with implementing partners and stakeholders at field level.<br>• Participate in food security coordination mechanisms and clusters when required.<br>• Provide timely feedback and field updates to the Programmes Manager and Field Coordinator.</p><p>&nbsp;</p><p><strong>Objective 3: Monitoring, Documentation &amp; Reporting</strong><br>• Ensure timely submission of weekly and monthly progress updates.<br>• Maintain proper record-keeping of project activities in both hard and soft formats.<br>• Maintain accurate records of beneficiary lists, distribution documents, delivery notes, monitoring tools, supplier follow-up documents and other project files.<br>• Support data entry and database maintenance as needed.<br>• Prepare distribution reports, field visit reports, situation analyses and technical notes.<br>• Document community feedback and ensure concerns are referred through appropriate channels.<br>• Ensure compliance with SIF procedures, donor requirements and humanitarian standards in all reporting.<br>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Required Qualifications &amp; Experience</strong><br>• University degree (bachelor's in agriculture preferred) or relevant field such as food security, livelihoods, economics, development studies or humanitarian action.<br>• Minimum 3 years of relevant experience in FSL project implementation, with strong knowledge of DRR and climate change adaptation strategies, especially in drought-affected contexts.<br>• Minimum 2 years of experience in emergency or humanitarian settings.<br>• Experience in international development and/or non-profit organizations.<br>• Experience in organizing food distributions, seasonal assistance (Ramadan, Sacrifice), cash or in-kind assistance is a strong asset.<br>• Experience writing reports in English.<br>• Strong computer skills: Word, Excel, PowerPoint, database management.<br><strong>Assets (Preferred Skills &amp; Knowledge)</strong><br>• Experience conducting rapid needs assessments, socio-economic surveys, baseline/endline assessments, KAP surveys, evaluations.<br>• Knowledge of PRA tools, project management cycle, SDGs, SPHERE standards, CHS, humanitarian principles.<br>• Experience maintaining beneficiary databases, distribution trackers and monitoring tools.<br><strong>Behavioral Competencies</strong><br>• Strong communication skills and ability to work both independently and as part of a team.<br>• Strong organisational ability and attention to detail.<br>• Ability to liaise with national authorities, NGOs and other agencies.<br>• Flexibility, adaptability and willingness to work in remote or uncertain environments.<br>• Ability to work with minimal supervision; proactive and self-motivated.<br>• Ability to engage respectfully with people at all levels with tact and diplomacy.<br>• Cultural sensitivity and strong interpersonal skills.<br>• Commitment to SIF values, humanitarian principles, accountability and safeguarding.<br><br>&nbsp;</p><p>Languages: Fluency in Arabic and English required.</p>

<p>Vacancy No: KT26-01<br>Salary: 608 USD<br>Section/Unit: Program<br>Grade Level: D<br>Supervisor: Managerial to: ICT and Logistics Manager / Supply Chain Coordinator, Technical to: Health & Nutrition Unit<br>No. of Post: 1<br>Duty Station: Khartoum<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p>The Medical Warehouse Assistant, under the supervision of the&nbsp;ICT and Logistics Manager&nbsp;and in coordination with the Health &amp; Nutrition (H&amp;N) unit, is responsible for receiving, storing, managing and supplying drugs, medical materials and related supplies from the Khartoum central warehouse to field offices and health facilities.</p><h4>Duties and responsibilities</h4><p><strong>Storage:</strong></p><ul><li>Ensure proper storage, classification and organization of general warehouse items, including (non-medical items, drugs, medical and laboratory supplies, therapeutic food items), according to ALIGHT protocols and standard warehouse storage regulations.</li><li>Ensure, in cooperation with logistics, good storage conditions in the warehouse (temperatures, humidity &amp; light exposure) using standard tools like daily temperature control.</li><li>Ensure, in cooperation with the logistics department, that the cold chain is functioning properly.</li><li>Ensure that there is enough space available for receiving and checking orders.</li></ul><p><strong>Stock Management:</strong></p><ul><li>Keep records in files about all Warehouse items, including medical and non-medical materials, according to ALIGHT protocols, both on paper-based and computer-based tools.</li><li>&nbsp;Update stock files upon arrival of new orders or when preparing a supply to send.</li><li>&nbsp;Inventory management and storekeeping, preparing warehouse reports on a monthly basis&nbsp;</li><li>Correctly manage and account for all incoming and outgoing stock by using well-maintained and detailed documentation, goods received note, store release, waybills, stock /bin card, etc.&nbsp;</li><li>Ensure proper Transportation of supplies with logistics.</li><li>Continuously inform the program staff of the stock levels in the warehouse and offer advice on the utilization of the stock, looking at the different grants.&nbsp;</li><li>Manage Medical and Non-medical stock as per ALIGHT protocol by doing proper follow-up of expiry dates and physical inventory.</li></ul><p><strong>Supply:</strong></p><ul><li>Supply drugs, medical materials, therapeutic and non-therapeutic food to field offices, health and nutrition projects according to orders validated by the pharmacist.</li><li>Prepare all supplies requested from different Program departments.</li><li>Coordinate with (SMOH nutrition, EPI, WHO) regarding supplies to ensure efficient receipt, storage &amp; unloading of non-medical, medical – paramedical supplies/equipment for humanitarian assistance.</li><li>Take ultimate responsibility and accountability for the management of the Khartoum central medical warehouse, in consultation with Logistics, Health and Nutrition, Supply Chain Coordinator and the Program Manager.</li></ul><p><strong>Reception of Orders:</strong></p><ul><li>Reception of ALIGHT orders and incoming consignments at the Khartoum central warehouse from suppliers and freight forwarders.</li><li>Check quality and state of orders received, checking package status, packing lists, expiry dates, and batch numbers.</li><li>Ensure proper disposal of expired items according to ALIGHT safety standards and waste management protocols in collaboration with the logistics department and the pharmacist.</li><li>Always keep all areas of warehouses and storerooms closed and locked when not in use.</li><li>Ensure cleanliness and tidiness of the warehouse area.</li></ul><p><strong>Equipment:</strong></p><ul><li>Look after all equipment provided.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Minimum of 1 year of experience in warehouse management with NGO experience&nbsp;</li><li>bachelor's / Diploma in Pharmacy</li><li>Fluent Arabic and English</li><li>Very good with Excel</li><li>Very good reporting skills</li><li>Flexible with time</li><li>Works under pressure<br><br><strong>KEY BEHAVIORS &amp; ABILITIES</strong></li><li>Ability&nbsp;to work well&nbsp;under unstable&nbsp;security&nbsp;environments&nbsp;and&nbsp;administrative&nbsp;and&nbsp;programmatic pressures.</li><li>Demonstrated&nbsp;ability&nbsp;and&nbsp;flexibility&nbsp;to&nbsp;adapt&nbsp;to&nbsp;changing&nbsp;requirements.</li><li>Ability to work independently in a rapidly changing professional environment</li><li>Ability&nbsp;to work independently&nbsp;while&nbsp;being&nbsp;a&nbsp;strong&nbsp;team&nbsp;player.</li><li>Strong organizational, interpersonal, and communication skills.</li><li>A team builder with excellent people skills; culturally sensitive and have the ability and&nbsp; interest to identify and work with a multi-cultural team</li></ul><figure class="table"><table><tbody><tr><td>&nbsp;</td><td><p><strong>Benefits</strong></p><ul><li><strong>Borderless Team</strong>&nbsp;of a huge number of staff worldwide that sees possibilities,&nbsp;celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.</li><li><strong>Learning &amp; Development&nbsp;</strong>– Access thousands of free online learning courses to take at your own pace and tailor to your professional goals.</li></ul><p><strong>Important:</strong></p><p>Kindly note that accommodation is not provided.</p></td></tr></tbody></table></figure><p><br> We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced. <a href="http://www.wearealight.org/">WeAreAlight.org</a><br> &nbsp;</p> <p><em>Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.&nbsp; Alight complies with all applicable laws governing nondiscrimination in employment.</em></p> <p>&nbsp;</p>

<p>Vacancy No: PS26-01<br>Salary: 608 USD<br>Section/Unit: Program<br>Grade Level: D<br>Supervisor: Managerial to: ICT and Logistics Manager / Supply Chain Coordinator, Technical to: Health & Nutrition Unit<br>No. of Post: 1<br>Duty Station: Port Sudan<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p>The Medical Warehouse Assistant, under the supervision of the&nbsp;ICT and Logistics Manager&nbsp;and in coordination with the Health &amp; Nutrition (H&amp;N) unit, is responsible for receiving, storing, managing and supplying drugs, medical materials and related supplies from the Khartoum central warehouse to field offices and health facilities.</p><h4>Duties and responsibilities</h4><p><strong>Storage:</strong></p><ul><li>Ensure proper storage, classification and organization of general warehouse items, including (non-medical items, drugs, medical and laboratory supplies, therapeutic food items), according to ALIGHT protocols and standard warehouse storage regulations.</li><li>Ensure, in cooperation with logistics, good storage conditions in the warehouse (temperatures, humidity &amp; light exposure) using standard tools like daily temperature control.</li><li>Ensure, in cooperation with the logistics department, that the cold chain is functioning properly.</li><li>Ensure that there is enough space available for receiving and checking orders.</li></ul><p><strong>Stock Management:</strong></p><ul><li>Keep records in files about all Warehouse items, including medical and non-medical materials, according to ALIGHT protocols, both on paper-based and computer-based tools.</li><li>&nbsp;Update stock files upon arrival of new orders or when preparing a supply to send.</li><li>&nbsp;Inventory management and storekeeping, preparing warehouse reports on a monthly basis&nbsp;</li><li>Correctly manage and account for all incoming and outgoing stock by using well-maintained and detailed documentation, goods received note, store release, waybills, stock /bin card, etc.&nbsp;</li><li>Ensure proper Transportation of supplies with logistics.</li><li>Continuously inform the program staff of the stock levels in the warehouse and offer advice on the utilization of the stock, looking at the different grants.&nbsp;</li><li>Manage Medical and Non-medical stock as per ALIGHT protocol by doing proper follow-up of expiry dates and physical inventory.</li></ul><p><strong>Supply:</strong></p><ul><li>Supply drugs, medical materials, therapeutic and non-therapeutic food to field offices, health and nutrition projects according to orders validated by the pharmacist.</li><li>Prepare all supplies requested from different Program departments.</li><li>Coordinate with (SMOH nutrition, EPI, WHO) regarding supplies to ensure efficient receipt, storage &amp; unloading of non-medical, medical – paramedical supplies/equipment for humanitarian assistance.</li><li>Take ultimate responsibility and accountability for the management of the Khartoum central medical warehouse, in consultation with Logistics, Health and Nutrition, Supply Chain Coordinator and the Program Manager.</li></ul><p><strong>Reception of Orders:</strong></p><ul><li>Reception of ALIGHT orders and incoming consignments at the Khartoum central warehouse from suppliers and freight forwarders.</li><li>Check quality and state of orders received, checking package status, packing lists, expiry dates, and batch numbers.</li><li>Ensure proper disposal of expired items according to ALIGHT safety standards and waste management protocols in collaboration with the logistics department and the pharmacist.</li><li>Always keep all areas of warehouses and storerooms closed and locked when not in use.</li><li>Ensure cleanliness and tidiness of the warehouse area.</li></ul><p><strong>Equipment:</strong></p><ul><li>Look after all equipment provided.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Minimum of 1 year of experience in warehouse management with NGO experience&nbsp;</li><li>bachelor's / Diploma in Pharmacy</li><li>Fluent Arabic and English</li><li>Very good with Excel</li><li>Very good reporting skills</li><li>Flexible with time</li><li>Works under pressure</li></ul><p><strong>KEY BEHAVIORS &amp; ABILITIES</strong></p><ul><li>Ability&nbsp;to work well&nbsp;under unstable&nbsp;security&nbsp;environments&nbsp;and&nbsp;administrative&nbsp;and&nbsp;programmatic pressures.</li><li>Demonstrated&nbsp;ability&nbsp;and&nbsp;flexibility&nbsp;to&nbsp;adapt&nbsp;to&nbsp;changing&nbsp;requirements.</li><li>Ability to work independently in a rapidly changing professional environment</li><li>Ability&nbsp;to work independently&nbsp;while&nbsp;being&nbsp;a&nbsp;strong&nbsp;team&nbsp;player.</li><li>Strong organizational, interpersonal, and communication skills.</li><li>A team builder with excellent people skills; culturally sensitive and have the ability and&nbsp; interest to identify and work with a multi-cultural team</li></ul><p><strong>Benefits</strong></p><ul><li><strong>Borderless Team</strong>&nbsp;of a huge number of staff worldwide that sees possibilities,&nbsp;celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.</li><li><strong>Learning &amp; Development&nbsp;</strong>– Access thousands of free online learning courses to take at your own pace and tailor to your professional goals.</li></ul><p><strong>Important:</strong></p><p>Kindly note that accommodation is not provided.</p><p><br> We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced. <a href="http://www.wearealight.org/">WeAreAlight.org</a><br> &nbsp;</p> <p><em>Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.&nbsp; Alight complies with all applicable laws governing nondiscrimination in employment.</em></p> <p>&nbsp;</p>

<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 2<br>Supervisor: CARM Coordinator<br>No. of Post: 1<br>Duty Station: Kadugli<br>Duration: One year<br>Closing Date: 21 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</p><p>&nbsp;</p><p><strong>Program / Department Summary</strong></p><p><br>The Community Accountability and Reporting Mechanism (CARM) unit exists to strengthen program efforts and ensure accountability to community and participants. The CARM Unit creates awareness across communities, collect, collate feedback and facilitate provision of timely feedback using appropriate feedback channel as documented in CARM SoP.</p><p>&nbsp;</p><p><strong>General Position Summary</strong></p><p><br>A Community Accountability and Reporting Mechanism (CARM) is an essential part of Mercy Corps' commitment to excellence and integrity, by providing individuals, organizations, local groups, and other stakeholders a means of raising concerns about potential staff misconduct or sharing feedback or programmatic activities (positive and negative) with Mercy Corps, independently from program operations. In the context of Sudan, rolling out and implementing CARM will ensure that the Sudan team will continue to uphold Mercy Corps' high standards of accountability, The CARM Officer will support CARM implementation. The successful candidate will divide his/her time between the continued establishment, maintenance, management, and adaptation of CARM implementation and rollout of CARM across the program.</p><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p><br><strong>Implementation and Program Quality:</strong></p><p><br>•Support the implementation and adaptation of the Sudan CARM strategy/operational manual.<br>•Establish and manage program level feedback channels (helpdesk, intake forms, suggestionboxes, community accountability community, community ambassadors, face-to-face).<br>•Log all feedback and responses in the CARM database.•<br>Refer sector specific feedback to appropriate channels for resolutions. Ensure all documentsand actions taken are documented and feedback is given to the informants.<br>•Ensure feedback is closed within the appropriate timeframe.</p><p>•Support the creation and circulation of monthly CARM report for relevant stakeholders, that presents CARM findings, successes, trends and tweaks to implementation processes, and adaptation as a result of feedback received.<br>•Support in the preparation of a weekly and/or as necessary status update on CARM for field teams.<br>•Support in the development of work plans at the field level for the implementation of CARM.<br>•Conduct sensitization on CARM to community members. Ensure inclusive sensitization in all communities.<br>•Support the communications team and/or local partners in designing and disseminating appropriate communication materials that promote the use of feedback mechanisms or transparency (hotline, business cards, distribution signs, community signs and banners, etc.).<br>•Conduct field visits, engage in CARM spot checks.<br>•Liaise with necessary units to support programs in encouraging community participation in needs assessments and project design.<br>•Support in the maintenance and organization of program CARM database, in coordination with the Country CARM Coordinator.<br>•Perform other duties and responsibilities as required that may be assigned from time by supervisor.</p><p>&nbsp;</p><p><strong>Coordination:</strong></p><p><br>•Collaborate with other actors to develop referral maps and mechanisms for communities where Mercy Corps implements programs.</p><p>&nbsp;</p><p><strong>Accountability to Beneficiaries</strong></p><p><br>•Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.<br>•Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times.</p><p>&nbsp;</p><p><strong>SECURITY</strong></p><p><br>•Ensure compliance with security procedures and policies as determined by country leadership.<br>•Proactively ensure that team members operate in a secure environment and are aware of policies.</p><p>&nbsp;</p><p><strong>Supervisory Responsibility</strong><br>None</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To:</strong> Country CARM Coordinator<br><strong>Works Directly With:</strong> Program Team, PaQ team members including MEL Teams, including Mercy Corps participants.<br>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><p><br>•A minimum of NCE/OND or equivalent in relevant field.<br>•1-3 years of related work experience, preferably with an international or local Non- Governmental Organization (NGO).<br>•Excellent writing skills in English and Sudani Arabic.<br>•Proven experience in data collection, data-entry, data/information management and analysis.<br>•Proven experience in developing or contributing to accountability frameworks, Standard Operating Procedures (SoPs) for feedback mechanisms.<br>•Experience and/or training in handling sensitive information - Core Humanitarian Standards (CHS) training is an advantage.<br>•The ability to work closely in a team, be patient, adaptable, flexible, able to improvise and work in an environment that is often stressful and potentially volatile.<br>•Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, considering challenges.</p><p><strong>Success Factors</strong></p><p><br>The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Sudan. S/he will be an excellent communicator, multi-tasker, and able to work in ambiguous situations as well as possess a meticulous eye for detail to ensure data accuracy and consistency within the database.</p><p><br>S/he should be a tolerant and flexible individual, able to work in difficult and stressful environments and follow procedures. The successful candidate will be focused on team building and capacity-building of staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.</p><p>&nbsp;</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in LOCATION and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.&nbsp; Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.&nbsp;</p><p>&nbsp;</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p>&nbsp;</p><h4><strong>Team Efficiency and Effectiveness&nbsp;</strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p>&nbsp;</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p>&nbsp;</p><h4><strong>Safeguarding &amp; Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the&nbsp;</strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;<a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>

<p>Safeguarding Risk Rating: 3<br>Section/Unit: PaQ<br>Grade Level: 2<br>No. of Post: 1<br>Duty Station: Kassla<br>Duration: One Year<br>Closing Date: 07 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible.&nbsp;</p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions&nbsp;</p><p>into action — helping people triumph over adversity and build stronger communities from within.&nbsp;</p><p>Now, and for the future.</p><p><strong>The Program / Department / Team&nbsp;</strong>(Program / Department Summary)</p><p>Crisis Analysis at Mercy Corps leverages data and analysis to support context-appropriate, conflict-sensitive, and forward-thinking responses to complex crises. Crisis Analysis provides insights into the contextual backdrop to our programming as well as timely, dynamic and granular data and analysis.&nbsp;</p><p>&nbsp;</p><p>By considering the root causes and systemic drivers of fragility in a holistic manner, Crisis Analysis can support the crafting of truly transformative solutions that Mercy Corps’ foundational resilience approach calls for. The unit has carved out a niche among evidence and information providers in the humanitarian and development space, owing to the granularity, reactivity and holistic approach of our products, which focus on some of the most hard-to-reach, data-poor and complex contexts requiring assistance.&nbsp;</p><p>This is underpinned by our status as an operational INGO, which ensures that our analysis products are practicable and relevant for humanitarian and development actors.</p><p>&nbsp;</p><p><strong>The Position&nbsp;</strong></p><p>The Field Researcher conducts day-to-day situation monitoring in their assigned location, while also supporting verification and monitoring of partner project activities and triangulates and verifies the accuracy of incidents.</p><h4>Duties and responsibilities</h4><h4><strong>Essential Responsibilities&nbsp;</strong></h4><p><strong>Objectives:</strong></p><p>Under supervision of the Team lead and the Field coordinator, the Field Researcher will be responsible for:</p><p>The day-to-day situation monitoring in their location and reporting on access, displacement, humanitarian needs, market prices, response efforts, relevant conflict incidents, infrastructure, historical economic drivers, social relationships, perceptions, informal dispute resolution mechanisms, local authorities, power dynamics, and laws/regulations.</p><p>Support the verification or monitoring (if possible) of partners’ projects activities at activities sites, including data collection, beneficiary verification, monitoring of delivery and distribution of commodities and submission of routine reports to the M&amp;E focal point.&nbsp;</p><p>The Field Researcher will receive training on identifying relevant information, and collecting it in a responsible, accurate and sustainable manner. Relevant information would typically include: economic activity and prices of goods; the structure of local communities; relative happiness or otherwise of people within the community; people moving out of or into the local area; etc.</p><p>The Field Researcher will receive weekly updates on the priorities for information collection. They will occasionally be asked to confirm whether an incident reported in rumors or the media was accurate.</p><p>&nbsp;</p><p><strong>Activities:</strong></p><ul><li>Respond to requests for information</li><li>Proactively identify relevant information</li><li>Support triangulation and confirmation of events</li><li>Attend all required team meetings</li><li>Regular Field Researcher Outputs:</li><li>Draft sections of Daily (when needed) and Weekly Reports</li><li>Draft Situational Reports to alert when incidents take place</li><li>Collaborate on Thematic Reports</li><li>Gather data from several different data streams</li></ul><p><strong>Deliverables:</strong></p><ul><li>Weekly and ad-hoc updates to the Field Coordinator</li><li>Timely response to requests for confirmation</li></ul><h3>SAFEGUARDING RESPONSIBILITIES&nbsp;</h3><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To:&nbsp;</strong>Team lead&nbsp;</p><p><strong>Works Directly With:&nbsp;</strong>work closely with Field coordinator, Crisis Analyst, Team lead and MEL staff.</p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification &amp; Transferable Skills&nbsp;</strong></h4><ul><li>At least two years’ experience in the aid and development sector, with a level of experience in a conflict-affected environment;</li><li>Functional knowledge of Excel, and data collection software such as comcast</li><li>Extensive experience living/working in Sudan</li><li>Data analysis experience is a plus</li><li>Competency in Internet and Microsoft Office systems including Word, Excel, and PowerPoint;</li><li>Fluency in English and Arabic, both written and spoken is required.</li></ul><h4><strong>Success Factors&nbsp;</strong></h4><p>The successful candidate will be proactive, observant, and committed to collecting accurate and reliable information in a timely manner. They will possess strong interpersonal and communication skills, demonstrate sound judgment when verifying information, and adapt effectively to changing contexts. Success in this role requires integrity, attention to detail, teamwork, and a strong commitment to accountability, safeguarding, and ethical data collection practices.</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position can be based kassala it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.&nbsp;Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><h4><strong>Team Efficiency and Effectiveness&nbsp;</strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><h4><strong>Safeguarding &amp; Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the&nbsp;</strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;<a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p>&nbsp;</p>

<p>Section/Unit: Finance & Grants<br>Grade Level: 10<br>Supervisor: Grant and Compliance Manager<br>Duty Station: Khartoum<br>Duration: 1 Year<br>Closing Date: 25 August 2026</p><h4>Background</h4><p>The GFFO Regional Finance Coordinator will provide strategic financial leadership, oversight, and stewardship for a multi-country portfolio funded by the German Federal Foreign Office (GFFO) across Sudan, South Sudan, and Chad. The position is responsible for ensuring effective financial management, donor compliance, timely reporting, robust internal controls, and high-quality financial analysis to support program delivery and organizational decision-making.Working closely with Country Office Finance Managers, Program Teams, Grants and Compliance colleagues, consortium members, and headquarters staff, the Regional Finance Coordinator will lead all aspects of financial planning, monitoring, reporting, and compliance for GFFO-funded awards. The role serves as the primary regional finance focal point for the portfolio and is responsible for strengthening financial management capacity across participating country offices and consortium partners.<br>The position requires a highly skilled finance professional with demonstrated experience managing complex&nbsp;<br>humanitarian and development grants in challenging operating environments and coordinating financial management across multiple countries and stakeholder.<br>&nbsp;</p><h4>Duties and responsibilities</h4><p><strong>1- Strategic Financial Leadership, Budget Management, and Portfolio Oversight:</strong></p><p>&nbsp;</p><p>• Provide strategic financial leadership and oversight for all GFFO-funded awards across Sudan, South Sudan, and Chad.<br>• Lead budget monitoring, forecasting, burn-rate analysis, and financial performance reviews to ensure effective utilization of donor resources.<br>• Monitor expenditures against approved budgets, implementation plans, donor agreements, and funding pipelines.<br>• Identify financial risks, spending variances, implementation bottlenecks, and recommend timely mitigation actions to management and program teams.<br>• Provide senior leadership with financial analysis, scenario planning, and recommendations to support program efficiency, decision-making, and award performance.</p><p>&nbsp;</p><p><strong>2- Multi-Country Financial Coordination, Reporting, and Grant Lifecycle Support:</strong></p><p>&nbsp;</p><p>• Coordinate financial management processes across Sudan, South Sudan, and Chad to ensure consistency, accuracy, and compliance with donor and organizational requirements.<br>• Work closely with country finance teams to review expenditure trends, cash flow requirements, forecasts, and budget performance.<br>• Lead the consolidation, review, and timely submission of high-quality donor financial reports in line with GFFO requirements and deadlines.<br>• Analyze budget variances and provide clear explanations for significant deviations in donor reports and management updates.<br>• Support proposal budgeting, budget revisions, grant modifications, financial modelling, and close-out processes for GFFO-funded awards.<br>&nbsp;</p><p><strong>3- Donor Compliance, Internal Controls, Audit Readiness, and Risk Management:</strong></p><p>&nbsp;</p><p>• Serve as the regional finance focal point for GFFO financial compliance matters.<br>• Ensure compliance with GFFO regulations, donor agreements, CARE policies, internal controls, and applicable local regulations.<br>• Review transactions and support documentation for allowability, allocability, reasonableness, accuracy, and completeness.<br>• Strengthen internal control systems to safeguard donor funds and reduce financial compliance risks.<br>• Coordinate audit preparation, donor reviews, financial monitoring visits, corrective action plans, and follow-up on audit recommendations.</p><p>&nbsp;</p><p><strong>4- Donor Compliance, Internal Controls, and Financial Stewardship:</strong></p><p>&nbsp;</p><p>• Provide financial oversight and technical support to consortium partners, subrecipients, and implementing partners involved in GFFO-funded projects.<br>• Review partner budgets, financial reports, forecasts, reconciliations, close-out documentation, and support records to ensure compliance and accuracy.<br>• Conduct or support partner financial capacity assessments and develop risk mitigation and capacity-strengthening plans.<br>• Build the capacity of finance, grants, program, and partner staff through training, coaching, tools, templates, guidance documents, and standard operating procedures.<br>• Represent the finance function in award management meetings, regional review forums, donor visits, monitoring missions, and coordination with Grants, Programs, Compliance, Procurement, HR, Operations, HQ, and external stakeholders.</p><p>&nbsp;</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education:</strong><br>• Bachelor's degree in finance, Accounting, Business Administration, Economics, or a related field.<br>• Professional accounting qualification such as CPA, ACCA, CIMA, CA, or equivalent strongly preferred.<br>• Master's degree in finance, Accounting, Business Administration, or related discipline is an added advantage.</p><p>&nbsp;</p><p><strong>Required Experience:</strong><br>• Minimum 5 years of relevant experience in finance and grants management<br>• Strong financial management, budgeting, forecasting, and reporting skills.<br>• Sound knowledge of donor compliance and grant financial management.<br>• Advanced Excel and ERP system proficiency<br>• Ability to interpret donor regulations and provide operational guidance.</p><p>&nbsp;</p><p><strong>Desired:</strong></p><p><br>• Minimum of 7-10 years of progressively responsible experience in financial management of donor-funded&nbsp;<br>humanitarian and development programs.<br>• Demonstrated experience managing large and complex grants funded by institutional donors.<br>• Proven experience supporting multi-country, regional, or cross-border programs.<br>• Experience managing consortium or partnership funding arrangements and subawards.<br>• Strong familiarity with GFFO regulations and financial compliance requirements strongly preferred.<br>• Experience operating in humanitarian and fragile contexts, particularly within Africa or the Middle East, is highly desirable.</p><p>&nbsp;</p><p><strong>Skills:</strong></p><p>• Strategic thinking and business partnering.<br>• Strong analytical and problem-solving skills.<br>• Excellent organizational and planning abilities.<br>• Outstanding communication and stakeholder management skills.<br>• Ability to manage competing priorities and work under pressure.<br>• High level of integrity, accountability, and professional ethics.<br>• Ability to work effectively in multicultural and geographically dispersed teams.</p><p><br>&nbsp;</p><p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p>

<p>Safeguarding Level: 2<br>Grade: G: 4<br>Section/Unit: Program<br>Grade Level: 4<br>Supervisor: Head of Base - El Obeid<br>No. of Post: 1<br>Duty Station: El Obeid, North Kordofan<br>Duration: September 2026 – May 2027<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>&nbsp;</p><h4><strong>About Mercy Corps</strong></h4><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible.&nbsp;</p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions&nbsp;</p><p>into action — helping people triumph over adversity and build stronger communities from within.&nbsp;</p><p>Now, and for the future.</p><p>&nbsp;</p><h4><strong>The Program / Department / Team</strong></h4><p>Mercy Corps’ Sudan crisis response seeks to meet the humanitarian needs of vulnerable Sudanese and other conflict-affected people across the country.&nbsp;Mercy Corps Sudan is recognized as a leader in market systems, agricultural, and food security and building on this experience, the MC Sudan humanitarian program will layer in resilience and other program activities where appropriate and feasible to do so.&nbsp; Assistance is delivered with a focus on needs, in partnership with local actors and civil society.&nbsp;</p><p>&nbsp;</p><p>Collective Sudan (CCS) is a collaborative platform to advance a progressive vision of the potential of cash assistance to transform humanitarian response and recovery in partnership with vulnerable conflict-affected populations.&nbsp;CCS is led by Mercy Corps, building on its global experience and learning on leading cash consortia in multiple country contexts, as well as general expertise in cash coordination and breadth of technical resources. The consortium has 19 partners including 8 international NGOs and 11 national NGOs. IMPACT is a non-implementing partner dedicated to Monitoring, Evaluation, Research and Learning. IMPACT will support quality data systems and an objective evidence base that will be essential to CCS’ accountability and adaptive management to refine programming approaches to enhance impact as the Sudan crisis context evolves. The CCS works closely with other consortia and actors in Sudan to deliver an effective CVA response for communities affected by the crisis.</p><p>&nbsp;</p><p>The core pillars of the CCS response include: 1) basic needs through cash assistance both at the community level through Group Cash Transfers (GCTs) delivered to Community-Based Organizations (CBOs), as well as at the household-level through Multi-Purpose Cash Assistance (MPCA); 2) strengthening market systems to ensure resilience of key market actors and supply chains as well as strengthening the availability and affordability of key commodities; 3) strengthening capacity of local partner organizations with an emphasis on accompaniment and mentorship; and 4) generation of learning and evidence to inform broader response efforts.</p><h4>Duties and responsibilities</h4><p>&nbsp;</p><h4><strong>Essential Responsibilities&nbsp;</strong></h4><p><i>1. Programmatic Coordination &amp; Facilitation</i></p><ul><li>Support facilitation of ABC coordination meetings at the state level.</li><li>Ensure coordination processes are inclusive, neutral, and solutions-oriented.</li><li>Support alignment with clusters, INGO Forum, ERM, and other coordination structures.</li><li>Engage with private sector actors, including Chambers of Commerce and market actors, to support market-based programming.</li><li>Support identification of response gaps and coordination of follow-up actions.<br><br>&nbsp;</li></ul><p><i>2. Information Management &amp; Coordination Support</i></p><ul><li>Maintain up-to-date service mapping (who does what, where).</li><li>Support partner mapping and tracking of operational presence and capacity.</li><li>Contribute to joint prioritisation exercises and area-based planning processes.</li><li>Support tracking of referrals and coordination follow-ups.</li><li>Ensure timely sharing of information with the ABC Coordinator.<br><br>&nbsp;</li></ul><p><i>3. Operational Tracking &amp; Problem Solving</i></p><ul><li>Track operational bottlenecks, including access, logistics, and service delivery constraints.</li><li>Support coordination with the INGO Forum on access-related challenges.</li><li>Engage with INSO to ensure awareness of security dynamics affecting operations.</li><li>Facilitate communication between partners to address constraints.<br><br>&nbsp;</li></ul><p><i>4. Stakeholder Engagement</i></p><ul><li>Engage with local authorities, communities, and local actors to strengthen contextual understanding.</li><li>Support inclusion of NNGOs, local responders, and private sector actors in coordination processes.</li><li>Maintain strong working relationships with partners operating in the state.<br><br>&nbsp;</li></ul><p><i>5. Learning &amp; Adaptation</i></p><ul><li>Support documentation of lessons learned and good practices from state-level coordination.</li><li>Contribute to adaptive management of the ABC model based on contextual changes.</li><li>Participate in cross-state learning and exchange processes.<br><br>&nbsp;</li></ul><p>&nbsp;</p><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><p>&nbsp;</p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To:</strong>&nbsp;The ABC State Lead will have a technical reporting line to the ABC Coordinator – Kordofans, with line management arrangements supported by the host agency as applicable.</p><p><strong>Works Directly With:&nbsp;</strong>CCS Secretariat,<strong>&nbsp;</strong>CCS National Partner Organizations, CCS International Partner Organizations, Mercy Corps Sudan Partnerships, Local authorities, Mercy Corps Programs, Operations and Finance teams, Regional and HQ Technical Support Units</p><p>&nbsp;</p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification &amp; Transferable Skills&nbsp;</strong></h4><ul><li>Bachelor’s degree in humanitarian affairs, development studies, social sciences, or related field.</li><li>Minimum 4–6 years of experience in humanitarian programming or coordination roles.</li><li>Experience working with INGOs, NNGOs, and coordination structures.</li><li>Strong facilitation, communication, and coordination skills.</li><li>Fluency in Arabic required; English proficiency required.</li><li>Strong knowledge of the Kordofan context and local actor landscape required.</li><li>Ability to operate in complex, insecure, and access-constrained environments.</li><li>Proven ability to <strong>build trust and collaboration</strong> with diverse stakeholders, including local NGOs, community groups, and consortium partners.</li><li>Excellent communication and presentation skills in <strong>Arabic and English</strong> (written and verbal).</li></ul><p>&nbsp;</p><h4><strong>Success Factors&nbsp;</strong></h4><p>The successful Capacity Strengthening Coordinator will combine deep technical knowledge of cash transfer programming with practical experience in supporting and developing partners. They will demonstrate creativity and adaptability in addressing challenges, particularly in complex or conflict-affected contexts. The officer will have strong communication and interpersonal skills to engage a range of stakeholders and foster effective partnerships. They will be experienced in designing, leading, and supporting capacity development initiatives, helping partners improve their systems and practices. The ideal candidate thrives in dynamic environments, manages multiple priorities efficiently, and approaches challenges with problem-solving and accountability. Clear, collaborative communication, and teamwork are central to success in this role.</p><p>&nbsp;</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in Elobaid &nbsp;and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.&nbsp; Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.&nbsp;</p><p>&nbsp;</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p>&nbsp;</p><h4><strong>Team Efficiency and Effectiveness&nbsp;</strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p>&nbsp;</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p>&nbsp;</p><h4><strong>Safeguarding &amp; Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the&nbsp;</strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;<a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><h4>&nbsp;</h4>

<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 4<br>Duty Station: Kassala<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p>&nbsp;</p><p><strong>Program Summary</strong></p><p><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected regions across Sudan, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p><br>The EU Youth programme is an European Commission-funded action implemented by Mercy Corps in consortium with the Danish Refugee Council (DRC) and local partners to support conflict- and displacement-affected young people aged 15–35. The 42-month program started in January 2026, and will respond to Sudan’s protracted crisis by combining short-term income opportunities with pathways to longer-term economic recovery, while strengthening protection and social cohesion for youth, especially young women, internally displaced persons (IDPs), and youth with disabilities.</p><p><br>Through an integrated approach, the EU Youth programme will deliver labour-intensive, community-based public works and Cash for Work (CfW) activities that rehabilitate priority community assets and improve access to services and markets, alongside market-relevant training, entrepreneurship support, and linkages to employment and financial services (including VSLAs). All activities are designed using conflict- and inclusive approaches and are informed by assessments, with protection mainstreaming and community safety measures embedded where feasible to support safe participation and reduce vulnerabilities.</p><p>&nbsp;</p><p><strong>Position Summary</strong></p><p><br>The Livelihood and Employment Coordinator provides technical coordination and quality assurance for the EU Youth programme’s livelihoods, entrepreneurship, and MSME support interventions, with primary responsibility for Output 2: Strengthened technical and financial capacities of self-employed youth and micro and small businesses, with a specific focus on Activity 2.2 (entrepreneurship programmes, start-up kits, financial literacy, B2B networking, and entrepreneurship hubs). The role ensures interventions are market-informed, inclusive, and conflict-sensitive, supporting young people (15–35) affected by conflict and displacement to start and sustain viable micro-enterprises and improve access to income opportunities.</p><p><br>Working across implementation areas in Sudan, the Coordinator provides hands-on technical guidance to Project Managers and their teams, local implementing partners, and consortium counterparts, ensuring consistent standards, tools, and approaches. The position strengthens implementation quality through market-based programme design, clear technical guidance, coaching and mentoring models, and strong linkage strategies to suppliers, market actors, and service providers. The role also ensures that all Activity 2.2 modalities — particularly start-up kits/small grants and any cash/voucher support — are delivered with robust compliance, accountability, and safeguarding practices aligned with donor requirements and programme risk management.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities</strong></p><p><br><strong>Strategy and Vision</strong></p><p><br>•Lead the technical vision for youth entrepreneurship and employment pathways under Output 2,ensuring Activity 2.2 delivers outcomes that are market-relevant, scalable, and responsive to therealities of displacement-affected and semi-urban contexts.<br>•Ensure Activity 2.2 programming is aligned with the EU Youth programme’s Theory of Change:enabling youth, especially young women and youth with disabilities, to build sustainable livelihoods,reduce reliance on aid, and access safer economic opportunities.<br>•Translate assessment findings (labour/market analysis, local demand mapping, partner insights) intoclear technical priorities for start-up kits, enterprise skills packages, coaching models, and marketlinkage strategies.</p><p>&nbsp;</p><p><strong>Program Management</strong></p><p><br>•Provide technical oversight and coordination for Activity 2.2 implementation across all areas, workingclosely with Project Leads to ensure standardization, technical quality, and timely delivery.<br>•Guide the end-to-end entrepreneurship support cycle: participant selection and sequencing;business/financial literacy training; business plan development; start-up kit or grant support; post-distribution coaching; and market linkage follow-up.<br>•Strengthen delivery models that reflect local feasibility (e.g., group-based training, peer mentoring,community-based hubs, mobile delivery) while maintaining quality and inclusion.<br>•Coordinate with partners and internal teams to operationalize Business-to-Business networking andjob/market linkage events, ensuring youth have practical access to suppliers, customers, and serviceproviders.</p><p>•Support the establishment and/or strengthening of community-based entrepreneurship hubs, includingminimum service standards (information, mentorship, referrals, safe participation) and practicalmanagement arrangements.</p><p>&nbsp;</p><p><strong>Research, Learning and Impact (in close coordination with the PAQ unit)</strong><br>•Work with PaQ/MEAL to define and monitor Activity 2.2 quality and results indicators (businessreadiness, start-up kit utilization, income trends where feasible, business survival/progress markers,market linkages, and participant satisfaction).<br>•Build practical learning loops with Project Managers: identify bottlenecks (e.g., market access, inputshortages, security constraints), test adaptations, and document lessons to improve programmeeffectiveness.<br>•Contribute to evidence-based improvements in training curricula, mentoring approaches, selectioncriteria, and enterprise support packages, ensuring they remain responsive to market and protectionrealities.</p><p>&nbsp;</p><p><strong>Representation and Influence</strong></p><p><br>•Coordinate closely with Mercy Corps programme leadership, Project Managers, and partners to alignActivity 2.2 delivery with broader Output 2 services (career counselling, life skills, referrals).<br>•Collaborate with consortium counterparts (including Danish Refugee Council) to harmonize technicalstandards, tools, and market engagement approaches, and to strengthen linkages betweenentrepreneurship and other programme components (e.g., job matching, apprenticeships).<br>•Engage, as delegated, with relevant coordination platforms and market actors (business associations,suppliers, service providers) to strengthen ecosystem linkages for youth-led enterprises.</p><p>&nbsp;</p><p><strong>Finance and Compliance Management</strong></p><p><br>•Ensure Activity 2.2 start-up kits and/or small grant modalities are implemented with clear eligibilitycriteria, transparent selection processes, strong documentation, and auditable decision-making.<br>•Support Project Managers and operations/finance teams to maintain compliance for cash/voucher orin-kind support, including procurement standards, beneficiary verification, distribution controls,reconciliation, and data protection.<br>•Strengthen risk mitigation related to fraud, diversion, and safeguarding, ensuring feedback/complaintsmechanisms are accessible and trusted by youth participants.<br>•Ensure implementation aligns with donor requirements (including any restrictive measures, screening,and partner compliance processes) and that expenditures reflect value-for-money and marketfeasibility.</p><p>&nbsp;</p><p><strong>Organizational Learning</strong></p><p><br>•Build internal capacity by developing and rolling out simple technical guidance and SOPs for Activity2.2 (entrepreneurship training standards, business plan scoring rubrics, start-up kit specificationtemplates, coaching approaches, and market linkage checklists).<br>•Mentor and coach Project Managers and field teams to improve technical consistency, inclusionpractices, and adaptive management, especially in dynamic or constrained access environments</p><p>•Promote cross-team integration (livelihoods, protection, and field operations) to strengthen “safeparticipation,” referrals, and sustained engagement of vulnerable youth in entrepreneurship activities.<br>•Capture field innovations and practical solutions and support their adoption across areas to improvescale, quality, and efficiency.</p><p>&nbsp;</p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risks andmitigations related to their area of work<br>•Practices the values of Mercy Corps including respecting the dignity and well-being of participants andfellow team members<br>•Encourages openness and communication in their team; encourages team members to submit reportsif they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</p><p>&nbsp;</p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risksand mitigations related to their area of work.<br>•Practices the values of Mercy Corps including respecting the dignity and well-being ofparticipants and fellow team members.<br>•Encourages openness and communication in their team; encourages team members to submitreports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and otheroptions.</p><p>&nbsp;</p><p><strong>Supervisory Responsibility</strong></p><p><br>•Mercy Corps team members are expected to support all efforts toward accountability, specifically toour program participants, community partners, other stakeholders, and to international standardsguiding international relief and development work. We are committed to actively engagingcommunities as equal partners in the design, monitoring and evaluation of our field projects.</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To:</strong> Project Director</p><p><br><strong>Works Directly With: </strong>EU Youth Program team (including but not limited to Deputy Program Director, Project Managers, Area Managers, CfW Coordinator, Officers), MC’s PAQ Unit, members of Operations, Program departments, the Senior Management Team and HQ Technical Support Unit (Cash and Market Advisors).</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>MINIMUM QUALIFICATION &amp; TRANSFERABLE SKILLS</strong><br>•Knowledge and Experience<br>•Bachelor’s degree in economics, international development, business/entrepreneurship, livelihoods,social sciences, or a related field required;<br>•5+ of progressively responsible experience designing and/or managing livelihoods, employment,entrepreneurship, and/or MSME-support programming in fragile, conflict-affected, or displacement-affected contexts.</p><p>•Demonstrated experience delivering youth-focused entrepreneurship and self-employmentprogramming, including at least two of the following: business skills training, financial literacy, businessplan development, start-up kits/in-kind support, small grants, coaching/mentorship models, B2Bnetworking/market linkages, or entrepreneurship hubs.<br>•Strong understanding of labour markets and market systems in crisis settings, including ability to applymarket assessments to programme design and adapt modalities to supply constraints and volatility.<br>•Proven ability to provide technical oversight across multiple locations and teams, includingdevelopment of SOPs/tools, staff coaching, implementation troubleshooting, and ensuring consistentminimum standards.<br>•Previous experience building capacity of staff and local partners.<br>•Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance,to effectively support implementation of programs while staying compliant with donor and Mercy Corpsregulations.<br>•Advanced computer skills in MS Office programs, particularly Excel.<br>•Effective verbal and written communication, multi-tasking, organizational and prioritization skills.<br>•Willingness and ability to travel frequently to field locations and work in insecure or hardshipenvironments, with flexibility to adjust to changing access conditions.<br>•Excellent oral and written Arabic and English skills required.</p><p><strong>SUCCESS FACTORS</strong></p><p><br>•The successful Livelihood and Employment Coordinator will be able to deliver high-quality, market-informed entrepreneurship support in a rapidly changing, conflict-affected environment, whilestrengthening consistency across multiple implementation areas. Key success factors include:<br>•Market-driven, practical problem-solving: Consistently translates labour/market realities intofeasible entrepreneurship packages (training, start-up kits, coaching) and adapts quickly to supplyconstraints, inflation, and access limitations.<br>•Strong technical stewardship: Maintains clear minimum standards for Activity 2.2 and improvesimplementation quality through usable tools (SOPs, scoring rubrics, kit specifications) and hands-oncoaching of Project Managers and field teams.<br>•Results focus with realism: Sets clear priorities, monitors progress, and drives follow-through onbusiness support cycles (from training through start-up support to coaching and market linkages),while adjusting expectations to context and evidence.<br>•Collaboration and influence without authority: Builds strong working relationships with ProgramManagers, partners, and consortium counterparts; aligns diverse teams around consistent approachesand resolves bottlenecks constructively.<br>•Integrity, compliance, and accountability: Ensures transparent selection and auditabledocumentation for start-up kits/small grants; proactively manages fraud/diversion risk and strengthenstrusted feedback/complaints mechanisms.<br>•Inclusion and “safe participation” leadership: Designs and reinforces practical measures thatenable meaningful participation and benefit for young women, displaced youth, and youth withdisabilities, and works closely with protection colleagues to reduce risks that limit engagement.<br>•Learning mindset and adaptability: Routinely captures lessons from the field, tests improvements,and institutionalizes what works across locations, strengthening programme effectiveness over time.</p><p>&nbsp;</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in kassala and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.&nbsp; Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.&nbsp;</p><p>&nbsp;</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p>&nbsp;</p><h4><strong>Team Efficiency and Effectiveness&nbsp;</strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p>&nbsp;</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p>&nbsp;</p><h4><strong>Safeguarding &amp; Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the&nbsp;</strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;<a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>

<p>Vacancy No: 05<br>Section/Unit: Program<br>Supervisor: Head of Mission/ Field Coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: One year<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><p>The Child Protection Officer work under the supervision of the Head of Mission/ Field Coordinator and with technical support from the Child Safeguarding at HQ, the Child Protection Officer is responsible for planning, implementing, supervising and monitoring SIF’s child protection and safeguarding activities in Sudan. This includes case management, protection monitoring, strengthening referral pathways, capacity building of community structures, and ensuring that protection principles, safeguarding standards and Do-No-Harm approaches are integrated across SIF’s humanitarian response.<br>The Child Protection Officer works closely with communities, children, caregivers, social workers, CSOs, government departments and other humanitarian actors to identify protection risks, support vulnerable children, promote safe access to assistance, and ensure accountability, confidentiality and respect for humanitarian principles.<br>The role also includes responsibility for the Orphans Sponsorship Programme, ensuring protection-sensitive follow-up, documentation and coordination with social workers.<br>&nbsp;</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Child Protection Implementation &amp; Case Management</strong><br>• Support the planning, implementation and monitoring of child protection activities in line with SIF procedures, CSP Minimum Standards and humanitarian principles.<br>• Identify, assess and monitor protection risks affecting children, including those related to violence, neglect, exploitation, displacement, disability and other vulnerabilities.<br><br>• Conduct protection monitoring through household visits, community consultations, Focus Group Discussions (FGDs), Key Information interviews (KIIs) and direct observations, ensuring informed consent and confidentiality.<br>• Establish, manage and oversee child protection referral pathways (identification, registration, referral, follow-up and case closure).<br>• Maintain and regularly update service mappings, referral directories, case management tools and protection activity trackers.<br>• Provide day-to-day supervision, guidance and on-the-job training to Social Workers and field staff.<br>• Ensure safeguarding standards are understood and applied, and that child-friendly spaces and activities meet safety and protection requirements.<br>• Ensure participation of all groups of children, especially the most vulnerable.<br><strong>Objective 2: Orphans Sponsorship Programme (OSP)</strong><br>• Support the Social Workers in all programme matters related to OSP.<br>• Assist in developing and implementing OSP strategies and protocols in compliance with SIF and donor policies.<br>• Identify needy and deserving orphans from destitute communities.<br>• Maintain databases of newly identified orphans, contact details of families/guardians and visit records.<br>• Ensure 100% payment confirmations with families and maintain accurate documentation.<br>• Conduct regular monitoring visits to sponsored families and ensure protection-sensitive follow-up.<br>• Ensure sponsor addresses and correspondence materials are handled securely and meet child protection quality standards.<br>• Support the collection and documentation of impact stories and success stories.<br><strong>Objective 3: Protection Mainstreaming &amp; Community Engagement</strong><br>• Promote protection mainstreaming across SIF programmes by supporting teams to integrate safety, dignity, accessibility, accountability and non-discrimination.<br>• Sensitize children, caregivers and stakeholders on children’s rights, child protection, safeguarding and responsibilities.<br>• Lead awareness-raising campaigns on child protection issues and concerns.<br>• Strengthen community-based child protection mechanisms in coordination with community structures and organizations.<br>• Mobilize and empower community groups to support child protection activities.<br>• Coordinate with institutions, government departments, CSOs and humanitarian actors to avoid duplication and strengthen protection response.<br><strong>Objective 4: Capacity Building</strong><br>• Provide protection and PSEAH training, guidance and refresher sessions to volunteers, staff and community members.<br>• Build capacity of project staff, MEAL staff and community stakeholders on child protection, safeguarding, safe referrals and Do-No-Harm approaches.<br>• Support development of creative, child-friendly activities.<br><strong>Objective 5: Monitoring, Reporting &amp; Documentation</strong><br>• Organize assessments and compile field data as per project plans.<br>• Prepare and submit monthly plans, daily/weekly activity updates, protection reports, incident trend summaries and contextual updates.<br>• Maintain accurate records of protection activities, attendance sheets, case files and monitoring tools.<br>• Undertake regular field monitoring visits to assess progress, identify quality issues and propose solutions.<br>• Support preparation of requisitions for project supplies in line with approved budgets.<br>• Ensure confidentiality, data protection, informed consent and survivor-centred approaches in all protection-related documentation.<br>• Use digital tools (Kobo/ODKToolbox) when applicable for data collection and reporting.<br><strong>Objective 6: Coordination &amp; Representation</strong><br>• Build strong relationships with relevant departments, government actors, community structures and humanitarian partners.<br>• Participate in protection coordination meetings and share updates with supervisors.<br>• Provide timely information to programme and coordination teams to support operational decisions.<br>• Coordinate with local partners to avoid duplication and strengthen referral mechanisms.<br><strong>Objective 7: Child-Friendly Activities &amp; Psychosocial Support</strong><br>• Design and arrange recreational activities to boost children’s confidence and wellbeing.<br>• Ensure safe, inclusive and child-friendly environments for all activities.<br>• Support life-skills based education, including child safeguarding, SEA prevention and CP case management.<br><strong>Objective 8: Other Duties</strong><br>• Perform any other project-related tasks assigned by the supervisor.<br>• Ensure all interventions align with SIF strategy, CP Minimum Standards and humanitarian principles.<br>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Education</strong><br>• Bachelor’s degree in social sciences, Social Work, Psychology, Project Management, Human Rights or related field.<br><strong>Experience</strong><br>• Minimum 2–3 years of relevant experience in protection, child protection, case management or humanitarian programming with an NGO/INGO.<br>• Experience in emergency or conflict-affected contexts is an advantage.<br><strong>Knowledge</strong><br>• Strong understanding of child protection principles, safeguarding, Do-No-Harm and safe referral pathways.<br>• Experience conducting protection monitoring, FGDs, KIIs, needs assessments and service mapping.<br>• Good computer skills (Word, Excel, PowerPoint); experience with Kobo/OdkToolbox is an asset.<br>• Strong report writing, communication, negotiation and analytical skills.<br>• Ability to work under pressure, maintain confidentiality and manage multiple tasks.<br>• Ability to work in remote and uncertain environments.<br><strong>Competencies</strong><br>• Respect and promote SIF values and mandate.<br>• Always interact with children in presence of parents/caregivers.<br>• Maintain strict confidentiality of beneficiaries.<br>• Report any incident causing harm to beneficiaries or others.<br>• Strong interpersonal and conflict-resolution skills.<br>• Ability to work with people from diverse cultural backgrounds.<br>• Rigorous, polite, culturally sensitive and proactive.<br>&nbsp;</p><p>Languages: Fluency in English and Arabic.</p><p>&nbsp;</p>

<p>Vacancy No: 17658<br>Section/Unit: Child Protection<br>Grade Level: NAT 5<br>Supervisor: Child Protection Coordinator<br>No. of Post: 1<br>Duty Station: Nyala<br>Duration: 10 Months<br>Closing Date: 24 Sept 2026</p><h4>Background</h4><p><strong>ROLE</strong></p><p>The Information Management Assistant supports the management of Child Protection case management data by ensuring timely, accurate, and confidential data entry, verification, and reporting. S/he maintains the Information Management System (IMS), conducts data quality checks, supports the use of standardized case management tools, and ensures all case files are complete and properly documented. The role works closely with case workers and the Information Management Coordinator to produce regular reports and support the implementation of CPIMS+ and other information management systems in accordance with data protection and safeguarding standards.</p><h4>Duties and responsibilities</h4><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Support the planning and delivery of training sessions on information management systems, data collection, data quality, and documentation tools for Child Protection staff.&nbsp;</li><li>&nbsp;Provide ongoing coaching and technical support to case workers to strengthen data management and reporting practices.&nbsp;</li><li>&nbsp;Promote the effective use of information management tools, standard forms, and digital platforms to ensure accurate and timely data entry and reporting.&nbsp;</li><li>&nbsp;Build the capacity of case workers and other relevant staff on IMS procedures, data quality standards, and confidentiality requirements.</li></ul><p><strong>Data Entry and Information Management</strong></p><ul><li>&nbsp;Enter, update, and maintain accurate and timely case management data in approved information management systems, including CPIMS+.&nbsp;</li><li>Conduct routine data quality checks and ensure data completeness, accuracy, and consistency.&nbsp;</li><li>Generate regular reports, statistics, and data analyses to support program monitoring and decision-making.&nbsp;</li><li>Maintain secure and organized filing systems for open and closed case records.&nbsp;</li><li>Ensure regular database backup and compliance with data protection, confidentiality, and information-sharing protocols.&nbsp;</li><li>&nbsp;Support the establishment and implementation of standardized information management systems and procedures.&nbsp;</li><li>Provide technical support and guidance to case workers on data management tools, documentation, and reporting requirements.</li></ul><p><strong>Other Duties</strong></p><ul><li>Work with the IMO and supervisors to monitor data collection through consistency checks</li><li>Participate in any other activities as may be assigned to you by your supervisor from time to time.</li><li>Comply with all relevant Save the Children International policies and procedures with respect to child protection, code of conduct, health and safety, security, equal opportunities and other relevant policies</li></ul><p><strong>&nbsp;MINIMUM QUALIFICATIONS/EXPERIENCE</strong></p><ul><li>Diploma or Bachelor's degree in Information Management, Computer Science, Information Technology (IT), Management Information Systems (MIS), Statistics, or a related field.</li><li>Relevant experience in information management, data management, database administration, or reporting.</li><li>Proficiency in Microsoft Office applications, particularly Excel.</li><li>Experience using information management systems, databases, or digital data collection platforms is an added advantage.</li><li>Good understanding of data protection, confidentiality, and data quality standards.</li><li>Strong analytical, organizational, and attention-to-detail skills.</li><li>Good written and verbal communication skills in English.</li><li>Ability to manage multiple tasks, work independently, and meet deadlines.</li><li>Experience in humanitarian or Child Protection programming is desirable.</li><li>Commitment to learning and professional development.</li></ul><p><strong>SKILLS AND BEHAVIOURS (SCI Values in Practice</strong>)</p><p><strong>Accountability:</strong></p><ul><li>Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.</li><li>Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child.</li></ul><p>&nbsp;</p><p><strong>Ambition:&nbsp;</strong></p><ul><li>Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages others to do the same.</li><li>Widely shares their personal vision for Save the Children, engages and motivates others.</li></ul><p>&nbsp;</p><p><strong>Collaboration:&nbsp;</strong></p><ul><li>Builds and maintains effective relationships, with their team, colleagues and with relevant external partners.</li><li>Approachable, good listener, easy to talk to.</li></ul><p>&nbsp;</p><p><strong>Creativity:&nbsp;</strong>Develops and encourages new and innovative solutions</p><ul><li>Willing to take disciplined risks.</li></ul><p>&nbsp;</p><p><strong>Integrity:&nbsp;</strong>honest, encourages openness and transparency; demonstrates highest levels of integrity</p><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor’s degree in information management, Statistics, Computer Science, Information Systems, Social Sciences, or a related field.</li><li>Two of Experience in data management, reporting, or information management.</li><li>Proficiency in Microsoft Excel and other MS Office applications.</li><li>Strong communication, organizational, and report-writing skills.</li><li>Understanding of data protection and confidentiality principles.</li><li>Ability to manage multiple tasks, meet deadlines, and work effectively in a team.</li><li>Fluency in Arabic; knowledge of English is an advantage.</li><li>Experience in humanitarian or child protection programmes is desirable.</li><li>Willingness to work in challenging field environments and respond during emergencies when required.</li></ul><p><strong>Equal Opportunities&nbsp;</strong></p><p>The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures. Female candidates are strongly encouraged to apply for the positions</p><p>&nbsp;</p><p><strong>Child Safeguarding</strong></p><p>Level 4: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programmes, are visiting country programs or because they are responsible for implementing the police checking/vetting process staff.</p><p>&nbsp;</p><p>As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis. The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.</p><p><strong>Health and Safety</strong></p><p>The post holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p>

<p>Section/Unit: Finance & Operations<br>Supervisor: Finance Controller / Senior Finance Officer<br>Duty Station: Head Office - Khartoum/Omdurman<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p><strong>Position Summary</strong></p><p>The Financial Assistant provides comprehensive financial support at JASMAR HQ Offices, ensuring compliant accounting, accurate operational cost recovery, effective field supervision, and full legal compliance regarding payroll obligations (social insurance, taxes) in coordination with HR. The role ensures timely financial payments and sustainability of Head Office operations.</p><h4>Duties and responsibilities</h4><ol><li>Daily Accounting &amp; Operations: Record daily transactions, maintain ledgers in JASMAR ERP system, prepare vouchers/receipts, and manage petty cash and staff advances.</li><li>Budget &amp; Donor Compliance: Assist in budget preparation, track Budget vs. Actual, ensure complete supporting documentation, and support preparation of donor financial reports.</li><li>Operational Cost Allocation &amp; Shared Cost Recovery: Monitor, calculate and allocate shared operational costs (office rent, utilities, internet, security) across projects based on approved percentages. Maintain monthly Cost Allocation Sheet and analyze cost coverage gaps.</li><li>Field Finance Supervision - State Offices: Provide direct monthly financial oversight for assigned projects in State Offices. Conduct field monitoring, supervise all accounting processes, review and consolidate monthly reports from state offices, and build capacity of field finance staff.</li><li>Payroll Compliance, Social Insurance &amp; Taxation (in collaboration with HR):</li><li>Follow up monthly payroll entitlements and deductions in close coordination with HR Department.</li><li>Calculate, reconcile, and ensure timely payment of monthly Social Insurance contributions for all staff (HQ and assigned State Offices) in accordance with Sudanese Labor Law.</li><li>Calculate, reconcile, and ensure timely payment of Personal Income Tax (PIT) and other statutory taxes to relevant authorities, and obtain official receipts.</li><li>Maintain confidential payroll files, social insurance cards, and tax records, and ensure proper allocation of payroll costs to respective projects based on time sheets.</li><li>Head Office Financial Operations &amp; Payments: Manage and process all financial payments related to Head Office operations (office rent, utilities, suppliers, service contracts) ensuring timely settlement and proper documentation.</li><li>Audit &amp; Archiving: Prepare files for internal/external audits and maintain organized digital and physical archiving system.</li></ol><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor’s Degree in Accounting, Finance, or Business Administration - Required.</li><li>3-5 years of relevant experience, including field finance experience with NGOs.</li><li>Solid knowledge of Sudanese Labor Law, Social Insurance, and Taxation procedures.</li><li>Proven experience in supervising field offices and payroll administration with HR.</li><li>Proficiency in accounting software, ERP, and advanced MS Excel.</li><li>Willingness to travel to state offices as required.</li><li>Fluency in Arabic and English.</li></ul><p>&nbsp;</p><p><strong>Core Competencies</strong></p><ul><li>High integrity, confidentiality, and attention to detail (especially for payroll).</li><li>Strong analytical, supervisory, and coordination skills with HR Department.</li><li>Knowledge of statutory compliance and legal payments.</li><li>Ability to manage multiple portfolios (HQ + States) and meet statutory deadlines.</li></ul>

<p>Safeguarding Risk Rating: 1<br>Section/Unit: HR<br>Grade Level: 2<br>Supervisor: HR Coordinator & HOB<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: One year<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p>&nbsp;</p><p><strong>The Program / Department / Team (Program / Department Summary)</strong></p><p><br>The Human Resources department is responsible for maintaining and updating all information of People and Culture documents for Mercy Corps Sudan Provides support to the management of People and Culture for Mercy Corps programming in Sudan and assists in the achievement of MC Sudan programs objectives with the facilitation of recruitment, remuneration and staff development issues across the mission.</p><p>&nbsp;</p><p><strong>The Program / Department / Team (Program / Department Summary)</strong></p><p><br>The Human Resources department is responsible for maintaining and updating all information of People and Culture documents for Mercy Corps Sudan Provides support to the management of People and Culture for Mercy Corps programming in Sudan and assists in the achievement of MC Sudan programs objectives with the facilitation of recruitment, remuneration and staff development issues across the mission.</p><p>&nbsp;</p><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p>The specific duties and responsibilities of the HR Officer include, but are not limited to, the following:<br><strong>KEY AREAS OF RESPONSIBILITY:</strong><br>• Deliver client-focused and efficient Learning and Development (L&amp;D) services to all employees of Mercy Corps Sudan.<br>• Conduct thorough assessments to identify learning gaps and determine the necessary support and training required.<br>• Assist the Learning &amp; Talent Development Coordinator in pinpointing the organization's training needs.<br>• Thrive under tight deadlines while providing insightful contributions regarding L&amp;D issues.<br>• Support employees by maintaining an up-to-date record of all mandatory trainings for Mercy Corps Sudan through the Learning Management System (LMS).<br>• Conduct in-person induction programs for newly recruited volunteers and regular staff on a consistent basis.<br>• Facilitate annual refresher induction programs for all staff members.<br>• Coordinate personalized functional inductions for new members of the extended senior management team (SMT) and international staff.<br>• Ensure that training materials are current and pertinent.<br>• Prepare and present reports detailing training activities, participation rates, and outcomes.<br>• Employ a variety of training methods, including in-person, online, and blended learning formats.<br>• Remain informed about the latest trends and best practices in employee learning and development.<br>• Manage the scheduling of employee participation during the onboarding process.<br>• Design assessments (pre-tests and post-tests) to evaluate employees' understanding of organizational standards.<br>• Address all incoming inquiries, questions, and technical issues related to L&amp;D.<br>• Gather and analyze feedback from staff regarding the effectiveness of training programs.<br>• Maintain and update relevant L&amp;D tracking systems.<br>• Promote awareness of mental health issues and work to reduce stigma through educational and communication initiatives.<br>• Perform any additional tasks as assigned by the supervisor.<br>•As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.</p><p><br><strong>SAFEGUARDING RESPONSIBILITIES</strong></p><p><br>●Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.<br>●Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>• <strong>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</strong></p><p><br><strong>SAFEGUARDING RESPONSIBILITIES</strong><br>●Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.<br>●Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>●Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</p><p><br><strong>Supervisory Responsibility</strong></p><p><br>People and Culture Intern</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To: </strong>HR Coordinator &amp; HOB<br><strong>Works Directly With:</strong> All MC Sudan Team</p><p>&nbsp;</p><p><strong>Accountability to Participants and Stakeholders</strong></p><p><br>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><p><br><strong>Essential:</strong></p><p><br><strong>A minimum of 3 years progressively responsible working experience in human resources management, several of which must be in the areas of performance management,</strong> staff development, leadership development, and/or employee engagement, is required with an advanced degree. 3 or more years of similar experience is required . Experience working in a multicultural or international work environment is required.</p><p><br><strong>Desirable:</strong></p><p><br>Experience in the design and practical delivery of formal training programmes is desirable.<br>Educational Background: A degree in Development Studies, Management, Business, or a related field is required.</p><p><br><strong>Knowledge and Experience</strong></p><p><br>•Minimum 3 years of experience working with International NGOs in HR Functions as a talent and development officer<br>•Bachelor level required in Business Administration or similar field of studies.<br>•Understanding of adult learning, training concepts, and practical application of training approaches;<br>•Solid understanding and practical experience of modern performance management techniques;<br>•Experience with leadership assessment tools, coaching programs &amp; techniques, leader-led development, action learning, and experiential activities;<br>•Proficiency in using MS software;<br>•Experience in designing, implementing, and evaluating projects and programmes;<br>•Excellent organisational and coordination skills;<br>•Excellent communication skills, both oral and written. Ability to listen to others and take the ideas of others into consideration;<br>•Willingness to travel to MC Sudan Field Offices<br>•Fluency in English.</p><p><strong>Success Factors</strong></p><p><br>The successful Learning &amp; Development Officer will demonstrate a strong commitment to staff learning, professional development, and organizational growth. They will be skilled in identifying learning needs, coordinating and delivering effective training programs, and supporting employees throughout the onboarding and development journey. The role requires excellent organizational and coordination skills, the ability to manage multiple priorities, meet deadlines, and adapt to changing program needs. The Learning &amp; Development Officer will build strong collaborative relationships with teams across the organization and communicate effectively with both national and international staff. The most successful Mercy Corps team members show a commitment to continuous learning, teamwork, accountability, and high-quality service delivery while promoting a positive learning culture throughout the organization.</p><p>&nbsp;</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in LOCATION and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.&nbsp; Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.&nbsp;</p><p>&nbsp;</p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p>&nbsp;</p><h4><strong>Team Efficiency and Effectiveness&nbsp;</strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p>&nbsp;</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p>&nbsp;</p><h4><strong>Safeguarding &amp; Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the&nbsp;</strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;<a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p>&nbsp;</p><p>&nbsp;</p>

<p>Safeguarding Level: 3<br>Supervisor: CARM Coordinator<br>No. of Post: 1<br>Duty Station: Atbara<br>Duration: One Year<br>Closing Date: 14 Sept 2026</p><h4>Background</h4><h4>About Mercy Corps</h4><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible.&nbsp;<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions&nbsp;<br>into action — helping people triumph over adversity and build stronger communities from within.&nbsp;<br>Now, and for the future.</p><h4>Program / Department Summary &nbsp;</h4><p>The Community Accountability and Reporting Mechanism (CARM) unit exists to strengthen program efforts and ensure accountability to community and participants. The CARM Unit creates awareness across communities, collect, collate feedback and facilitate provision of timely feedback using appropriate feedback channel as documented in CARM SoP.</p><h4>&nbsp;</h4><h4>General Position Summary&nbsp;</h4><p>A Community Accountability and Reporting Mechanism (CARM) is an essential part of Mercy Corps' commitment to excellence and integrity, by providing individuals, organizations, local groups, and other stakeholders a means of raising concerns about potential staff misconduct or sharing feedback or programmatic activities (positive and negative) with Mercy Corps, independently from program operations. In the context of Sudan, rolling out and implementing CARM will ensure that the Sudan team will continue to uphold Mercy Corps' high standards of accountability, The CARM Assistant will support CARM implementation. The successful candidate will divide his/her time between the continued establishment, maintenance, management, and adaptation of CARM implementation and rollout of CARM across the program.</p><h4>&nbsp;</h4><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p>Implementation and Program Quality:</p><ul><li>Establish and manage program level feedback channels (helpdesk, intake forms, suggestion boxes, community accountability committee, community ambassadors, face-to-face).</li><li>Log all feedback and responses into the CARM database.</li><li>Refer sector specific feedback to appropriate channels for resolutions. Ensure all documents and actions taken are documented and feedback is given to the informants.</li><li>Ensure feedback is closed within the appropriate timeframe.</li><li>Support the creation and circulation of monthly CARM report for relevant stakeholders, that presents CARM findings, successes, trends and tweaks to implementation processes, and adaptation as a result of feedback received.</li><li>Support in the preparation of a weekly and/or as necessary status update on CARM for field teams.</li><li>Support in the development of work plans at the field level for the implementation of CARM.</li><li>Conduct sensitization on CARM to community members. Ensure inclusive sensitization in all communities.</li><li>Support the communications team and/or local partners in designing and disseminating appropriate communication materials that promote the use of feedback mechanisms or transparency (hotline, business cards, distribution signs, community signs and banners, etc.).</li><li>Conduct field visits, engage in CARM spot checks.</li><li>Liaise with necessary units to support programs in encouraging community participation in needs assessments and project design.</li><li>Support in the maintenance and organization of program CARM database, in coordination with the Country CARM Coordinator.</li><li>Perform other duties and responsibilities as required that may be assigned from time by supervisor.</li></ul><p><strong>Protection&nbsp;Support in Kassala</strong></p><ul><li>Safely identify individuals who may have protection concerns or specific needs through respectful, confidential, and non-judgmental engagement with affected communities, staff, and partners</li><li>Conduct a basic assessment of identified needs without undertaking case management or detailed questioning, while applying the principles of confidentiality, informed consent, safety, dignity, and do no harm.</li><li>Provide accurate information on available services and support individuals to make informed decisions about accessing assistance, including obtaining informed consent before initiating any referral.</li><li>Facilitate safe and timely referrals to appropriate specialized services, including GBV response services, Child Protection, Protection, Health, MHPSS, Legal Assistance, Shelter, Food Security, and other available support services, according to established referral pathways.</li><li>Follow up on referrals, where appropriate and based on consent, to confirm whether individuals were able to access services and identify any barriers requiring further action.</li><li>Maintain updated service mapping and referral pathways to ensure accurate information on available and accessible services for affected populations.</li><li>Record referral information using secure documentation systems, ensuring confidentiality, data protection, restricted access, and compliance with safeguarding and protection standards.</li><li>Ensure all identification and referral activities are survivor-centered, inclusive, accessible, and aligned with humanitarian principles and organizational SOPs<strong>.</strong></li></ul><p><strong>Coordination:</strong></p><ul><li>Collaborate with other actors to develop referral maps and mechanisms for communities where Mercy Corps implements programs.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>Accountability to Beneficiaries</strong></p><ul><li>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.</li><li>Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times.</li></ul><p>&nbsp;</p><p><strong>SECURITY</strong></p><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team members operate in a secure environment and are aware of policies.</li></ul><p>&nbsp;</p><p><strong>Supervisory Responsibility</strong></p><p>None&nbsp;</p><p>&nbsp;</p><p><strong>Accountability</strong></p><p><strong>Technically Reports Directly To:&nbsp;</strong>Country CARM Coordinator</p><p><strong>Administratively</strong>: Work closely with Project Leads</p><p><strong>Works Directly With:&nbsp;</strong>Program Team, PaQ team members including MEL Teams, including Mercy Corps participants.</p><p>&nbsp;</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><ul><li>A minimum of NCE/OND or equivalent in relevant field.&nbsp;</li><li>1-2 years of related work experience, preferably with an international or local Non- Governmental Organization (NGO).</li><li>Excellent writing skills in English and Sudani Arabic.</li><li>Proven experience in data collection, data-entry, data/information management and analysis.</li><li>Proven experience in developing or contributing to accountability frameworks, Standard Operating Procedures (SoPs) for feedback mechanisms.</li><li>Experience and/or training in handling sensitive information - Core Humanitarian Standards (CHS) training is an advantage.</li><li>The ability to work closely in a team, be patient, adaptable, flexible, able to improvise and work in an environment that is often stressful and potentially volatile.</li><li>Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, considering challenges.&nbsp;</li></ul><h4>Success Factors&nbsp;</h4><p>The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Sudan. &nbsp;S/he will be an excellent communicator, multi-tasker, and able to work in ambiguous situations as well as possess a meticulous eye for detail to ensure data accuracy and consistency within the database.</p><p>&nbsp;</p><p>S/he should be a tolerant and flexible individual, able to work in difficult and stressful environments and follow procedures. &nbsp;The successful candidate will be focused on team building and capacity-building of staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.</p><p>&nbsp;</p><h4>Living Conditions / Environmental Conditions&nbsp;</h4><p>The position is based Atbara and Kassala and requires up to 50% travel to different field locations within the state. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.</p><p>Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.&nbsp; Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.</p><p>&nbsp;</p><p><strong>DIVERSITY, EQUITY &amp; INCLUSION</strong></p><p>Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Safeguarding and Ethics</strong></p><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the&nbsp;Interagency Misconduct Disclosure Scheme.&nbsp;By applying for this role an applicant confirms that&nbsp;they have not previously violated an employer’s sexual misconduct, sexual&nbsp;exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to&nbsp;Mercy Corps Code of Conduct Policies&nbsp;and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline&nbsp;(integrityhotline@mercycorps.org).</p><p>&nbsp;</p><p><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.&nbsp;</p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work</p>