Legal Affairs Jobs
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<p>Section/Unit: Operation/ Human Resources<br>Grade Level: Grade 7<br>Supervisor: Senior HR officer<br>No. of Post: 1<br>Duty Station: Zalingei – Central Darfur, Sudan<br>Closing Date: 19 Sept 2026</p><h4>Background</h4><p><strong>About CRS</strong> </p><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. </p><h4>Duties and responsibilities</h4><p><strong>Job Summary: </strong></p><p>The Human Resources Officer will help coordinate and support the execution of the HR recruitment and operational plans in support of high-quality programs serving the poor and vulnerable.</p><p> </p><p><strong>Job Responsibilities:</strong></p><ul><li>Recruit local volunteers and identify pairings with international (US-based) volunteers in collaboration with the HQ-based Operations Specialist (Recruiter).</li><li>Manage volunteer on-boarding, process per diems’ payment and volunteer paperwork, conduct interviews, check references, conduct Bridger checks.</li><li>Identify and represent the project at networking and outreach events and build and maintain a pipeline of talented professionals and promote Farmer-to-Farmer’s brand to target potential new volunteers.</li><li>Respond to and resolve elevated issues arising from daily recruitment and logistical activities; carry out day-to-day problem solving as necessary on day-to-day program-related needs and issues.</li><li>Ensure accurate and timely processing of requests and actions, and professional and prompt responses to queries.</li><li>Provide support to the Senior HRO with regard to the overall management of HR programs and services in the project.</li><li>Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.</li><li>Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.</li><li>Collect and organize input on HR processes and policies and participate in the review and updating of various systems, manuals, guidelines, and tools.</li><li>Maintain record keeping through personnel files and/or Insight that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.</li><li>Perform other duties within Human Resources as requested by the supervisor.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Basic Qualifications</strong> </p><ul><li>Bachelor’s degree in human resources management or business administration required.</li><li>Minimum of three years’ work experience in HR, preferably with an International or local NGO and good knowledge of HR best practices and standards.</li><li>Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law.</li></ul><p> </p><p> </p><p><i><strong>Required/Desired Foreign Language</strong></i> Arabic, English.</p><p> </p><p><i><strong>Knowledge, Skills and Abilities </strong> </i></p><ol><li>Good time management skills with ability to work on multiple tasks</li><li>Strong customer service orientation with good communication and interpersonal skills </li><li>Proactive, resourceful, solutions oriented and results-oriented </li><li>Analytical abilities and aptitude in problem-solving, </li><li>Good written and verbal communication skills, </li><li>Proficiency in MS Office,</li></ol><p><strong>Agency-Wide Competencies: </strong></p><p>These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results: </p><ul><li>Serves with integrity. </li><li>Models’ stewardship </li><li>Cultivates Constructive Relationships </li><li>Promotes learning. </li></ul><p> </p><p><strong>Physical Requirements/Environment: </strong></p><ul><li>Normal conditions of an office environment. </li><li>Travel 10% of the time in CRS field offices.</li></ul><p><strong>Disclaimer: </strong></p><ul><li>This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.</li></ul><p><i>Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. </i></p><p><i>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. </i></p><p> </p><p><strong>CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.</strong></p><p> </p><p><strong>Female candidates are encouraged to apply. CRS is an Equal Opportunity Employer.</strong></p><p><strong> </strong></p><p><strong> CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, human trafficking everywhere and at all times. I, the applicant, accept these requirements as part of my job application.</strong></p><p> </p><p> </p><p>CRS's emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at</p><p>the office, and flexible working hours where possible.</p><p><i><strong>Submission location: - </strong></i></p><p><i><strong>If interested, please submit cover letter, resume and copies of your education and work certificates to SARHO Zalingei Office – September 19, 2026. Ensure that your cover letter or resume has a phone number where you can be reached.</strong></i></p>
<p>Section/Unit: Administration<br>Grade Level: Level 6<br>Supervisor: Country Administrator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: One Year renewable<br>Closing Date: 13 Sept 2026</p><h4>Background</h4><p><strong>Cooperazione Internazionale</strong> (<strong>COOPI</strong>) is an international Italian NGO established in 1965. Since its establishment, COOPI has been undertaking activities to help and empower the poor and needy in different countries. COOPI has started its operation in Sudan since 2004 supporting people in need living Sudan which are affected both by natural and human related disasters including drought and conflict. COOPI-Sudan focuses on two main programmatic pillars which are Emergency Response and Early Recovery programs.</p><p>The Human Resources Manager is responsible for leading and managing all HR functions of the mission, ensuring compliance with national labour legislation, organizational policies, donor requirements, and humanitarian best practices. The role supports the achievement of organizational objectives by attracting, developing, motivating, and retaining competent staff while promoting a positive, safe, and inclusive work environment.</p><h4>Duties and responsibilities</h4><p><strong>HR Strategic Planning:</strong></p><ul><li>Support the agency’s Human Resources strategy;</li><li>In consultation and coordination with the Head of Mission, Country Administrator, program Coordinator and SMTs members, define HR strategy in line with Country Programs strategic objectives and develop, maintain, and support implementation of a CP staffing plan;</li><li>Develop and ensure HR policies, procedures, systems, and processes align for all HR functional areas and that programs are in line with agency values and principles;</li><li>Establish an effective approach to employee relations, including staff communications, employee engagement, conflict resolution, and employee recognition and feedback programs;</li><li>Ensure sound and effective HR management practices, policies, and processes to stay abreast of local labor regulations and industry best practices;</li><li>Revise and update the Local Staff Management Regulations; </li><li>Provide input on compensation of staff and make recommendations; </li></ul><p><strong>Recruitment:</strong></p><ul><li>Ensure the availability of competent and motivated individuals to fill positions; </li><li>Develop recruitment plans; </li><li>Ensure to respect applicable recruitment regulations and handle relations with local authorities;</li><li>Lead the recruitment efforts for applicable positions and works in collaboration with concerned supervisors to recruit staff members; </li><li>Ensure that the recruitment and selection process is in line with best practices and organizational policies; </li><li>Prepare and propose recruitment tools to evaluate candidates during recruitment tests and interviews;</li><li>Check references of recommended candidates;</li><li>Assist in preparing induction programs for newly recruited staff. </li></ul><p> </p><p><strong>Human Resources Management: </strong></p><ul><li>Maintain and keep up-to-date staff leave tracker and prepare associated periodic reports;</li><li>Ensure personnel files are complete with all staff-related documentation and employment records as required per COOPI, donor, and local law;</li><li>Ensure job descriptions are up-to-date;</li><li>Draft and manage employment contracts; </li><li>Ensure that responsibilities and performance expectations are clearly communicated;</li><li>Ensure effective and efficient processing and authorization of national staff timesheets and leave;</li><li>Ensure HR databases and lists are maintained up-to-date and contain all relevant information;</li><li>Ensure proper internal control for all human resources issues. </li><li>Mediate with supervisor, management, and employees and help to resolve conflicts;</li><li>Manage national staff separation process including exit interviews, separation letters and benefits, and clearance, ensuring COOPI policies and procedures and local labor laws are followed;</li><li>Train supervisors on relevant labor laws and employee relations best practices.</li><li>Supervise the PSEAH policies implementation. </li></ul><p> </p><p><strong>Payroll: </strong></p><ul><li>Prepare the monthly payroll and ensure that all employees are timely paid; </li><li>Report and submit payroll deductions to applicable local authorities; </li><li>Check and approve overtime claims.</li></ul><p><strong>Performance Management</strong>:</p><ul><li>Support management and supervisors to deal firmly and promptly with performance issues;</li><li>Steer the annual appraisal of performance process; </li><li>Assist in drafting performance improvement plans; </li><li>Train and assist supervisors on disciplinary action process (according to labor law);.</li></ul><p><strong>Other</strong>:</p><ul><li>Address HR audit issues and lead the closing of any HR Audit findings;</li><li>Help to implement training programs; </li><li>Ensure legal compliance for all HR related issues; </li><li>Act as a resource person to clarify any HR issues.</li></ul><p><strong>General Duties: </strong></p><ul><li>Is aware of COOPI’s objectives and activities in Sudan.</li><li>Respects security rules at all time.</li><li>Pledges to respect and act in accordance with COOPI’s Code of Ethics, PSEA Policy, and other applicable organizational policies.</li><li>Replace other employees in their absence when necessary.</li><li>The staff member may be asked to perform duties and tasks not covered in this job description as well as to provide support to other functional units when requested and necessary.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor’s Degree in Human Resources Management, Business Administration, Public Administration, Management or any other relevant field; </li><li>Master Degree is an advantage.</li><li>Minimum of 5-7 years of progressive HR experience. </li><li>Minimum of 3 years in coordination or managerial role with international NGOs in Sudan, preferably more;</li><li>Experience in Payroll management.</li><li>Good working proficiency in the use of Microsoft Word, Excel, PowerPoint, and Outlook; </li><li>Good written and spoken English, very good Arabic proficiency;</li><li> Good organizational, communication and interpersonal skills</li></ul>
<p>Vacancy No: 0023<br>Section/Unit: Communications Office<br>Supervisor: Head of Global Communication Support<br>No. of Post: 1<br>Duty Station: Khartoum - Omdurman<br>Duration: 12 Months<br>Closing Date: 01 Sept 2026</p><h4>Background</h4><p>We have an exciting opportunity for a Communications Officer position within the Communications department in Sudan Field Office.</p><p></p><p>Contributes to the development and implementation of a communications strategy to increase the visibility of the organization and its activities and strengthen its brand awareness. He or she captures, organizes, and manages photographic and video documentation throughout the project implementation and delivery phases, ensuring that all media supports comply with project specifications and donor requirements.</p><h4>Duties and responsibilities</h4><ul><li>Support the design, development, and implementation of the Country Office’s/Head Office media and communications strategy, ensuring alignment with organizational priorities, programme objectives, and donor requirements.</li><li>Plan and support high-quality, results-oriented media activities and develop media and content plans for projects, campaigns, emergency responses, and other key activities, ensuring Human Appeal’s work, impact, and key messages are communicated effectively.</li><li>Produce high-quality photographs and video content covering projects, activities, events, beneficiaries, and humanitarian interventions, applying appropriate lighting, framing, composition, audio, and visual techniques in accordance with Human Appeal standards and donor specifications.</li><li>Conduct recorded interviews with beneficiaries, staff, partners, and other relevant stakeholders respectfully and professionally, and develop compelling beneficiary and human-interest stories, case studies, captions, project updates, and other written or multimedia content that effectively demonstrates programme activities and impact.</li><li>Ensure informed consent and appropriate media usage authorization are obtained for all photography, video recordings, and interviews in accordance with Human Appeal’s consent, safeguarding, and media regulations.</li><li>Ensure all content protects beneficiaries’ dignity, privacy, safety, and confidentiality and is produced in accordance with safeguarding and ethical communications standards.</li><li>Select, quality check, prepare, organize, and archive the most relevant photographs and media materials from each activity, including low- and high-resolution versions, while maintaining an accessible media library of photographs, videos, interviews, consent documentation, and other media assets in accordance with programme, communications, and donor requirements.</li><li>Ensure media files and sensitive beneficiary information are stored, transferred, and shared securely and in accordance with organizational data protection requirements.</li><li>Ensure the timely delivery of photographs, videos, interviews, and other requested media materials to relevant managers, coordinators, programme teams, and communications teams according to agreed deadlines and specifications.</li><li>Coordinate closely with programme teams and other relevant departments to identify upcoming activities, media requirements, content opportunities, deadlines, and donor visibility needs.</li><li>Ensure media materials comply with Human Appeal branding and visibility guidelines as well as relevant donor branding and communications requirements.</li><li>Develop and produce engaging content for Human Appeal’s digital platforms, social media channels, campaigns, reports, and other communications, including presenter-led and field-based content, and appear on camera when required to present, explain, or highlight Human Appeal’s projects, humanitarian responses, activities, and impact in a clear and professional manner.</li><li>Maintain accurate activity logs and media records to support transparency, accountability, monitoring, and reporting.</li><li>Prepare accurate and timely daily, weekly, monthly, or periodic media reports as required.</li><li>Monitor relevant media coverage, public attitudes, trends, and issues concerning Human Appeal, humanitarian activities, and key stakeholders, and communicate significant developments to management when appropriate.</li><li>Maintain professional relationships and coordinate, as required, with national media, government representatives, donors, development partners, civil society organizations, and private-sector stakeholders.</li><li>Prepare, maintain, and safely manage photography, video, audio, lighting, and other media equipment to ensure its proper functioning and readiness for field assignments and project activities.</li><li>Support knowledge building and sharing by documenting programme achievements, lessons learned, best practices, beneficiary experiences, and organizational impact.</li><li>Coordinate with relevant Country Office, regional, and global communications colleagues to respond to media requests and ensure the timely sharing of high-quality content.</li><li>Coordinate the design, review, production, printing, and appropriate use of project visibility materials, including banners, posters, backdrops, signage, and other branded materials, ensuring correct logos, branding, dimensions, messaging, positioning, and compliance with Human Appeal and donor visibility requirements during project activities, distributions, events, interviews, and media coverage.</li></ul><p><strong></strong></p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Note: </strong>The employee's duties are not limited to the above-mentioned responsibilities; he/she may perform other tasks as needed.</p><p><strong></strong></p><p><strong>Candidate essential criteria</strong></p><p><strong></strong></p><p><strong>Education: </strong>Relevant university degree in media - arts. and communication.</p><p></p><p><strong>Experience: </strong>3 years' experience in the same field.</p><p></p><p><strong>Languages:</strong> Written and verbal command on English is required</p><p><strong></strong></p><p><strong>Skills: </strong>Good experience in using videography and photography equipment - Office programs online storage apps - video & photo editing tools.</p><p><strong></strong></p><p><strong>Desirable Criteria</strong></p><p><strong></strong></p><ul><li>Additional languages e.g French, are a bonus</li></ul><p><strong>How to apply</strong></p><p><strong></strong></p><p>We are keen to appoint the right person for this position as soon as possible and will be considering applications as they are received. To maximise your opportunity, please submit your CV by clicking the link provided to apply. We look forward to receiving your application and hearing from you.</p><p></p><p>Please note that we will only be contacting the shortlisted candidates. Applying candidates must have the legal authorisation or right to work in the designated work location/duty station.</p><p></p><p><i><strong>Disclaimer: </strong>Human Appeal is committed to diversity, social inclusion, and gender equality/balance, and strongly encourages applications from underrepresented groups. The organisation maintains a zero-tolerance policy toward Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH), with all staff required to comply with Preventing Sexual Exploitation and Abuse and Sexual Harassment (PSEA/SH) standards and safe recruitment procedures.</i></p><p></p>
<p>Vacancy No: 54813<br>Section/Unit: Programme<br>Grade Level: D2<br>Supervisor: Head of Program Implementation<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: One Year<br>Closing Date: 01 Sept 2026</p><h4>Background</h4><p><strong>The Organisation</strong></p><p> </p><p>Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.</p><p> </p><p>Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.</p><p> </p><p>For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.</p><p> </p><p>We won’t stop until we are all equal.</p><h4>Duties and responsibilities</h4><ul><li>The Project Manager will report to the Head of Program Implementation with dotted lines to the Program Area Manager. She/he will work collaboratively with the respective Program Implementation Managers in each of the project sites. She/he supervises a project team based in the Program Area.</li><li>She/he is authorized to manage the project approved budget.</li><li>Lead the project security matters and the affairs of the project and partners.</li><li>Provide direct technical guidance during the project execution and ensure efficiency in the processes and effectiveness in achieving the planned objective in a manner to reach the desired outcomes and impact.</li><li>Provide strategic leadership and guidance to the Project coordinators and Officers to ensure that the global program quality framework and other relevant policies (e.g Safeguarding, child protection, security and gender equality policies) are embedded within the PA day to day operations and project teams are competent, committed to move forward with their implementation. </li><li>Strengthening capacity for behavioural change communication for Gender, FGM and Early Child Marriage.</li><li>Ensure that, Humanitarian Emergency Response Interventions are delivered timely, with quality and full alignment with Humanitarian core principles and standards.</li></ul><p> </p><p>Accountabilities</p><p> </p><ol><li><strong>Project Stakeholder Management</strong></li></ol><ul><li>Manage the partnership agreement with the Local Implementing Partners and Co applicant.</li><li>Have solid working relationship with all the project key stakeholders and Community leaders. </li><li>Community Based Organizations, CSOs and LNGOs are supervised, mentored, supported and agreed upon capacity building plans are rolled-out.</li><li>Manage communications and ensure stakeholders are aware of project activities and progress and are in a position to accept project deliverables.</li><li>Manage information flows between country office/Program department and the Project stakeholder. </li><li>Manage project related security matters and ensure keeping all concerned are accurately and promptly informed about the status of project security at any point in time during the project period.</li><li>Develop and maintain effective partnerships and alliances that facilitate proper implementation of the project.</li><li>Management of project representation matters and ensures attendance of all relevant coordination forums, networks and event at PA Level.</li></ul><ol><li><strong>Project Management</strong></li></ol><ul><li>Develop detailed annual work plans for the project and enforce adherence of all to the plan and subsequently approved amendments.</li><li>Develop the project mapping, create and manage the PO in the SAP\PMERL systems, ensure all modification and SAP related reports is updated in timely manner.</li><li>Manage the project budget, including project procurement management, and ensure avoidance of over/under expenditure; ensure judicious expending of the project funds; and demonstrate value for money in the outcomes and impact of the project.</li><li>Manage project risks, funding, and ensure keeping all concerned are accurately and promptly informed about the status of project.</li><li>Lead the project team develop their knowledge and skills of appropriate nature to the project; guide and motivate them towards excellence performance all through the project period and ensure continuous appraisal of the performance of each.</li><li>Maintain and apply Plans’ standards of practice, policies and procedures.</li><li>Manage the partnership agreement(s) with the implementing partner.</li><li>Ensure that child protection and safeguarding measures are integrated into all processes, practices and activities of the project engages in.</li><li>Conduct site visits regularly to monitor implementation and submit monthly M&E reports on project progress and recommendations for corrective actions if any.</li><li>Ensure that an effective communication system is developed and maintained to the satisfaction of all clients.</li><li>Responsible for project level administration, procurements, project office establishment, recruitment of project staff and other related human resources issues.</li><li>Maintain coordination and close relationship with Plan’s relevant departments (program management, Resource Mobilization, Accounts and the relevant function).</li><li>Provide guidance, leadership, coaching and support for project coordinators and assess their performance following performance standards and HR systems.</li><li>Ensure that the Donor reporting requirements-which are stated in the FAD and other project and donor agreements-are met properly and timely.</li><li>Facilitate and participate effectively in project audits, reviews and evaluation.</li><li>Ensure that proper documentation of the project’s interventions and activities is maintained.</li><li>Establish master project files with all key project documents, memo, communications, reports and stories are well documented and archived </li><li>Ensure that project closing process in terms financial audit, final evaluation (internal and external) project completion report (PCR), financial commitment, partner advance well clear before close the project </li></ul><ol><li><strong>Budget Management </strong></li></ol><ul><li>Manage the project budget, including project procurement management, and ensure avoidance of over/under expenditure as per donor guidelines.</li><li>Manage project costs in such a way that the project budget is managed with cost effectiveness and demonstrate value for money in the outcomes and impact of the project.</li><li>Ensure that PIS rules and donors regulations concerning finance, procurement and human resources are adhered to;</li><li>Submit Budget versus Actual (BVA analysis) with explanation for variances; including PO modification when needed, and develop monthly cash forecast </li><li>Ensure financial reports, Budget versus actual, and quarterly reports monitoring, are revised and all related accounting documentation are done as required by Plan International policy and the project donor requirements </li><li>Submit Cost Recovery reports (admin/HR analysis from each project).</li></ul><p> </p><ol><li><strong>Technical Skills</strong></li></ol><ul><li>Develop technical and strategic papers on how the project milestones will be implemented and approved by Plan International Head of Program.</li><li>Proven experience and skills in implementing multi sector projects that include FSL, child protection at protracted community and emergency settings with special attention on community-based interventions and community development. </li><li>Demonstrated knowledge of Community mobilization, and technical knowledge on FSL, child protection, project coordination and understanding of general protection issue will be an advantage </li><li>Demonstrated experience in negotiating technical priorities and developing tools to define and focus on priority outcomes</li><li>Demonstrate the ability and fulfil his/ her roles and responsibilities in line with Plan International code of conduct, Child Protection Policy, values and principles, and to report to the line-manager regularly on the basis of defined key performance indicators (KPIs).</li><li>Ability to work with different people from different backgrounds and willing to travel to deep field locations.</li><li><strong>Skills to solve problems and create</strong> common ground with ability to make project related decisions.</li><li>Support proposal development to increase Plan’s portfolio in the sectors by submitting gender transformative concept notes and proposals.</li></ul><ol><li><strong>Monitoring, Evaluation and Reporting:</strong></li><li><strong>Capacity Building:</strong></li><li><strong>Representations:</strong></li><li><strong>Others</strong></li></ol><ul><li>Develop and apply project MER tools that allow (i) proper planning of project activities, milestones and reporting dates and (ii) and tracking of girls and children reached.</li><li>Monitor the project as pe the M&E framework and attend project review meetings. </li><li>Document lessons learned cases studies properly and archived by carrying out regular project/program reviews.</li><li>To identify the needs and support development of staff and partners to increase their competence in project delivery.</li><li>To participate in the recruitment, selection and induction of staff when asked to do so.</li><li>Management of project representation matters and ensures attendance of all relevant coordination forums and events at locality levels.</li><li>Develop and maintain processes to ensure exert of high value liaison effort with Government Authorities, the donor, humanitarian community etc. on matters related to the project.</li><li>Any other functions and responsibilities of appropriate nature to project coordination assigned by the supervisor.</li></ul><p> </p><ul><li>Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.</li></ul><p> </p><p>Dealing with Problems: </p><ul><li>An ability to manage staff working under pressure and build excellent working relationships </li><li>Required to synthesize and analyse feedback from a wide range of actors (including management, NGOs local government etc) </li><li>Ability to collect information, analyse and make decisions related to the project following delegation of his/her authority.</li></ul><p>Key relationships</p><p><strong>Internal Communication:</strong></p><ul><li>Head of Program Implementation– High level of communication to to give support and management guidance provide hand holding . to understand the model and to respond to queries </li><li>Program Area Managers – High level of Communication to report, seek approvals, sharing views to strengthen the program areas and to ensure continues support for the program.</li><li>Programme Quality – High level of communication to seek support and provide hand holding support to understand the policy and to respond to queries as well as implementation of feedback mechanisms at the community level. </li><li>Support services – Daily communication for better coordination, integration and team work to achieve inclusive integrated organizational strategy, objectives and goals </li><li>Regular communication with program department in CO to share work progress and updates and technical follow up.</li><li>M&E Coordinator, Area finance coordinators, Security Coordinators, Support services coordinators- frequent level of communication seeking support and coordinate the project implementation </li><li>Ability to communicate professional; internally with peer coordinators within the Program area, (PA) and other Plan PAs, Plan CO, while externally with stakeholders within the state, at community level plus local authorities.</li><li>National Organizations (NOs); to communicate project progress and seeking technical support in full coordination with Business development department.</li></ul><p> </p><p><strong>External Communication:</strong></p><ul><li>Partners – high level of communication to share and understand progress of the program.</li><li>National Offices: effective communication with the concerned NOs and sharing of required information.</li><li>Advisory\steering Committee – Low level of communication in form of sharing program outcomes on quarterly basis.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p>Technical expertise, skills and knowledge</p><ol><li><strong>Skills Required:</strong></li><li>A bachelor degree in field of Development Studies, Economics, Agriculture, Management, Rural development or related field, or a three years Diploma with up to 7 years of experiences in project management within emergency and development context.</li><li>Minimum of up to 3 years’ experience in the project management at field level with at least up to 1 year in a similar position, with a track record of success and results achieved</li><li>Previous experience with an international humanitarian NGO is a critical advantage.</li><li>Work experience in community-based program or project management in the humanitarian FSL & protection and community management sectors is preferred.</li><li>Strong analytical and practical problem-solving skills, and possess presentation skills </li><li>Very good inter-personal and writing communication skills in both Arabic and English languages </li><li>Ability to organize work efficiently and deliver assignments in a timely manner often under time constraints, and Proficiency in written and spoken English.</li><li>Good skills of people management, team building and understanding of decision-making process </li><li>Good report writing skills and someone committed to organisations and donors’ policies </li><li>Good skills in spread sheet and word processing computer application</li><li>Ability to communication via internet, emails and Microsoft team </li><li>Ability to respond and solve challenges at first stage.</li><li>Ability to document program knowledge.</li><li>Ability to think creatively for development of new ideas and for presenting them to others.</li><li>Strong interpersonal skills to cope up with stress and managing work effectively.</li><li>Demonstrated Leadership skills to maintain team work and to build capacity of team members.</li><li>Demonstrate high integrity, budget management skills, project motoring and tracking of project expenses </li><li>Someone oriented and familiar with program system such as SAP, & YODA would be an advantage and ready to engage and adapt to new system </li><li>Possess strong knowledge and skills in humanitarian standards, sphere standards, representing Plan in relevant sector coordination mechanisms etc</li><li>Have good knowledge and understanding of Gender issues, girl’s equality and aware with gender marker would be a huge advantage </li></ol><p> </p><ol><li><strong>Knowledge and expertise: </strong></li></ol><ul><li>Demonstrated ability to work independently and coordinate effectively with a wide variety of stakeholders, including national and local government, donors, community-based organizations, and the private sector.</li><li>Established relationship with and/or substantive knowledge of FLS, Child protection, and community mobilization </li></ul><p> </p><ol><li><strong>Essential</strong></li></ol><ul><li>Spoken and written proficiency in English. Strong Microsoft Word and Excel skills.</li><li>Excellent verbal and written communication skills in English.</li></ul><p> </p><ol><li><strong>Desirable:</strong></li></ol><ul><li>Understanding and commitment to Plan International values, mission and mandate.</li><li>Proven ability to influence change at an operational and strategic level based on Plan</li></ul><p><i>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.</i></p><p> </p><p><i>We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.</i></p><p> </p><p><i>Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.</i></p><p> </p><p><i>We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.</i></p><p> </p><p><i>Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.</i></p><p> </p><p><i>A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the </i><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><i>Inter Agency Misconduct Disclosure Scheme.</i></a><i> In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.</i></p><p><i><strong>Please note that Plan International will never send unsolicited emails requesting payment from candidates.</strong></i></p><p> </p><p><i><strong>In addition to the Motivation letter and your updated CV, please attach copies of your academic certificates, experience certificates, and either your passport or your national ID card. These documents are required to complete the review of your application.</strong></i></p><p> </p><p><strong>Application link: </strong><a href="https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54813&company=PlanInt&st=F4EB119FF71EF9E75E63E5BF23B3EF9FEF5D006F"><strong>https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54813&company=PlanInt&st=F4EB119FF71EF9E75E63E5BF23B3EF9FEF5D006F</strong></a><strong> </strong> </p><h2><strong>Women are strongly encourage to apply</strong></h2><p> </p><p> </p>
<p>Section/Unit: Supply Chain<br>Grade Level: D1/8<br>Supervisor: Head of Supply Chain<br>No. of Post: 1<br>Duty Station: Khartoum - Portsudan<br>Duration: 1 Year - Extendable<br>Closing Date: 05 Sept 2026</p><h4>Background</h4><p><strong>Purpose of the Role:</strong></p><p> </p><p>The Supply Chain Coordinator is responsible for coordinating and supporting effective, efficient, compliant and timely supply chain operations to ensure that Plan International has the goods, services and works required to deliver its programmes.</p><p>The position supports the planning, coordination and monitoring of procurement and logistics activities, ensuring compliance with Plan International policies, procedures, delegated authorities and donor requirements while achieving value for money, operational efficiency and appropriate risk management.</p><p>The role works closely with Programme, Finance, HR, Administration, Security and other departments, as well as suppliers, service providers and partners</p><p><strong>Management Scope, Reporting lines, Key Relations</strong></p><p><strong>Reports to</strong>: Head of Supply Chain</p><p> </p><p><strong>Direct reports: </strong></p><ul><li><strong>Administration Officer</strong></li></ul><p><strong>Communications and Working Relationships:</strong></p><p> </p><p><strong>Internal:</strong></p><ul><li>Head/Supply Chain Manager</li><li>Programme Managers</li><li>Project Managers</li><li>Finance Department</li><li>HR/P&C</li><li>Administration</li><li>Security</li><li>Senior Management/Country Leadership Team</li><li>Field Offices</li><li>Regional and Global Supply Chain teams</li></ul><p><strong>External:</strong></p><ul><li>Project/Program partners</li><li>Service providers including hotels/lodges, transport and garages </li><li>Local government authorities include custom, traffic etc</li><li>External Auditors</li><li>Other INGOs/UN agencies</li></ul><p> </p><p><strong>Level of contact with children</strong></p><p><strong>Low level</strong>: occasional interaction with children and young people </p><p>Physical Environment</p><ul><li>The position is typical office environment with 40% travel in Plan International’s programming areas. </li></ul><h4>Duties and responsibilities</h4><p><strong>ACCOUNTABILITIES</strong><br><strong>Operational Management and Oversight </strong></p><p><br><strong>1</strong>.<strong> Logistics and Operational Support (20%)</strong><br>• Coordinate Fleet management as per the Global Fleet Policy and donor guidelines <br>• Coordinate receipt, allocation, transfer, maintenance and appropriate disposal of Fleet <br>• Review fleet right sizing on a yearly basis <br>• Ensure all fleet movements are planned and optimised. <br>• Monitor, update and document all fleet costs (paperwork and FMS) <br>• Ensure all vehicles are maintained and inspected on time according to manufacturers’ guidance and operations. Arrange any repairs, defects, or breakdowns. <br>• Ensure valid driving licenses for all drivers. <br>• Facilitate training sessions and share knowledge with the fleet team. <br>• Ensure data is input regularly and correctly in FMS and produce and submit monthly fleet report <br>• Review fleet data accuracy, monitor fleet costs and Provide projection on fleet costs. <br>• Arrange transportation from suppliers to the office/warehouse, as necessary. <br>• Check and sign each vehicles log-sheet every week, develop history file for each vehicles & motorbikes. <br>• Approve and sign weekly/monthly logbook, trip, and fuel records, monitors utilization, maintenance and fuel consumption for all vehicles <br>• Maintain a vehicle inventory for the offices and advise about vehicle allocation; carry out a monthly analysis on office and rental vehicles usage for decision making <br>• Process travel arrangements of Plan staff/visitors for international/domestic sectors.<br>• Coordinate and manage effective administrative and office support services to ensure the smooth, efficient, and compliant operation of the Country Office and field offices</p><p><br><strong>2. Procurement Management 20%</strong><br>• Coordinate procurement processes for goods, services and works in accordance with Plan International procedures.<br>• Review Purchase Requisitions (PRs) to ensure appropriate specifications, approvals, budget information and supporting documents are available.<br>• Coordinate RFQs, RFPs, tenders and other sourcing processes according to applicable thresholds and procedures.<br>• Ensure appropriate competition, transparency, fairness and segregation of duties throughout procurement processes.<br>• Prepare and/or review bid analysis, evaluation documents, tender committee submissions, purchase orders and contracts.<br>• Support negotiation with suppliers to achieve competitive prices, appropriate quality, delivery schedules and favourable contractual conditions.<br>• Ensure procurement transactions are properly recorded in SAP/ERP systems.<br>• Monitor procurement lead times and ensure timely delivery of goods and services</p><p><br><strong>3. Asset, Inventory and Stock management 30%</strong><br>• Manage inventory levels, including tracking stock levels, monitoring inventory movement, Investigate and escalate discrepancies and identifying opportunities for improvement.<br>• Timely update fixed asset registration according to the organization’s asset management policy <br>• Supervise all store transactions to be carried out in compliance with Supply Chain Policy and Procedures <br>• Coordinate Incident management of assets, Inventory and Stock <br>• Ensure appropriate utilisation of assets (safety, security, quality, cost) as per set guidelines. <br>• Organise and coordinate periodic inventory counts-administration. <br>• Report on inventory count results <br>• Prepare a list for disposal and reports for disposal and replenishment.</p><p> </p><p><strong>4. Customs Clearance Management (5%)</strong><br>• Facilitate processes for clearing imported goods from the air or land ports ensuring that customs regulations are followed, and necessary tax exemptions are obtained <br>• Work with customs brokers to facilitate clearance, including submission of documentation and payment of duties.<br>• Prepare and review customs documentation, including commercial invoices, bills of lading, and certificates of origin.<br>• Ensure compliance with customs regulations, including tariffs, taxes, and trade agreements.</p><p><br><strong>5. Team Management: (10%)</strong><br>• Recruit, grow and retain staff, performance management, including coaching, monitoring, capacity building, creating positive and enabling working environment<br>• Initiate and lead different capacity development initiatives to the staff members including best practice and experience sharing <br>• Create a positive working environment in which continuous improvement, service-mindedness, transparency and open communications are key value<br>6. Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI) Commitment (5%)<br>• Commit and contribute to an environment where children and adult program participants feel respected, supported, safe and protected;<br>• Never act or behave in a manner that results in violence including SHEA against a child, young person or adult or places them at risk of such violence;<br>• Be aware of and adhere to the provisions of the Safeguarding Policy, PSHEA Policy and COC of Plan International;<br>• Report and respond to safeguarding and SHEA concerns and breaches in line with the applicable procedures of Plan International;<br>• Maintain confidentiality of safeguarding and PSHEA concerns reported; <br>• Ensures that vendors are properly inducted on and understands their role in upholding Plan International’s safeguarding and GEI policies;<br>• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in day-to-day work.<br>• Ensures that Plan Sudan contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.</p><p><br><strong>7. Dealing with Problems: </strong><br>• Working effectively with multiple cultures and languages<br>• Working effectively to handle the logistics bottleneck and adopt strategies to deal with disruptive supply chain environment.<br>• Smartly negotiate and handle contract issues that will be in the interest of the organization.<br>• Given the wide scope of responsibility and limited resources, it is essential that the post holder is able to effectively manage a variety of tasks and clearly identify priorities.<br>• Analyse different supply chain context to put in place systems and resources for teams to operate efficiently and effectively.<br>• Working in an environment where rapid change might suddenly alter priorities</p><p> </p><p><strong>8. LEADERSHIP COMPETENCIES</strong><br>• Set high standards for self-behaviour, inside and outside work. Championing our values and commitment to rights, gender equality and safeguarding. Supporting the health, well-being and both physical and psychological safety of our staff, including their safety to speak out.<br>• Hold self to account for what we have agreed, dealing with poor performance quickly, firmly and constructively.<br>• Create a positive team spirit, helping people work well together, to reflect and continuously improve the efficiency and quality of what we do.<br>• Collaborate with team members, colleagues and partners in finding creative solutions to problems by sharing information, experience and ideas and actively seeking their input.<br>• Accept change and support others in adjusting to it, helping them understand.</p><p> </p><p><strong>9. BUSINESS MANAGEMENT COMPETENCIES</strong><br>• Understand relevant sectoral context including how the sector operates in terms of funding and governance and awareness of the Plan's purpose, values, and global strategy<br>• Manage legal and reputational risk including risk assessment, communication, risk management and reporting in full compliance with risk-related standards, including in areas such as Child and Youth Safeguarding and Protection, Gender equality and inclusion, Counter Fraud, Safety and Security<br>• Manage activities and resources including skills in strategic thinking, planning and organising, financial planning and monitoring, negotiation and programme and project management.<br> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Technical Expertise, Knowledge and Skills Required to Achieve Role’s Objectives: </strong></p><p><strong>Knowledge</strong>;</p><ul><li>BSC General in Supply Chain Management, Business Administration, Economy or similar. </li><li>At least 4–5 years of relevant experience in Supply Chain, procurement and/or logistics, preferably within an NGO/INGO or humanitarian environment</li><li>Demonstrated knowledge and understanding of humanitarian logistics experience with a track record of operational service level and efficiency improvement </li><li>Knowledge of SAP, ERP, TrackPoint systems</li></ul><p><strong>Skills</strong></p><ul><li>Strong decision-making skills in a matrix environment</li><li>Excellent analytical and negotiation skills are required.</li><li>Strong organizational abilities; able to priorities and manage short-term and continuing projects across diverse themes despite competing deadlines.</li><li>Strong commitment to child safeguarding & Antifraud policies both inside and outside the workplace.</li><li>Ability and experience in adapting to systems & processes</li><li>Strong character traits, including teamwork, striving for high performance, emotional stability, resilience, adaptability, and ability to handle stress, strong initiative and self-motivation, cultural and gender sensitivity, honesty and physical fitness to travel are essential.</li><li>Excellent written and oral communication skills, with excellent command of spoken and written English and Arabic.</li></ul><p>Intersted candidates please apply through : <a href="https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54810&company=PlanInt&st=97C2323CA4DA2116A436B28112EB79B25BCB2F46">https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54810&company=PlanInt&st=97C2323CA4DA2116A436B28112EB79B25BCB2F46</a></p><p> </p><p><strong>Woman Encourages to Apply </strong></p>
<p>Safeguarding Level: 3<br>Supervisor: CARM Coordinator<br>No. of Post: 1<br>Duty Station: Atbara<br>Duration: One Year<br>Closing Date: 14 Sept 2026</p><h4>Background</h4><h4>About Mercy Corps</h4><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. <br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions <br>into action — helping people triumph over adversity and build stronger communities from within. <br>Now, and for the future.</p><h4>Program / Department Summary </h4><p>The Community Accountability and Reporting Mechanism (CARM) unit exists to strengthen program efforts and ensure accountability to community and participants. The CARM Unit creates awareness across communities, collect, collate feedback and facilitate provision of timely feedback using appropriate feedback channel as documented in CARM SoP.</p><h4> </h4><h4>General Position Summary </h4><p>A Community Accountability and Reporting Mechanism (CARM) is an essential part of Mercy Corps' commitment to excellence and integrity, by providing individuals, organizations, local groups, and other stakeholders a means of raising concerns about potential staff misconduct or sharing feedback or programmatic activities (positive and negative) with Mercy Corps, independently from program operations. In the context of Sudan, rolling out and implementing CARM will ensure that the Sudan team will continue to uphold Mercy Corps' high standards of accountability, The CARM Assistant will support CARM implementation. The successful candidate will divide his/her time between the continued establishment, maintenance, management, and adaptation of CARM implementation and rollout of CARM across the program.</p><h4> </h4><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p>Implementation and Program Quality:</p><ul><li>Establish and manage program level feedback channels (helpdesk, intake forms, suggestion boxes, community accountability committee, community ambassadors, face-to-face).</li><li>Log all feedback and responses into the CARM database.</li><li>Refer sector specific feedback to appropriate channels for resolutions. Ensure all documents and actions taken are documented and feedback is given to the informants.</li><li>Ensure feedback is closed within the appropriate timeframe.</li><li>Support the creation and circulation of monthly CARM report for relevant stakeholders, that presents CARM findings, successes, trends and tweaks to implementation processes, and adaptation as a result of feedback received.</li><li>Support in the preparation of a weekly and/or as necessary status update on CARM for field teams.</li><li>Support in the development of work plans at the field level for the implementation of CARM.</li><li>Conduct sensitization on CARM to community members. Ensure inclusive sensitization in all communities.</li><li>Support the communications team and/or local partners in designing and disseminating appropriate communication materials that promote the use of feedback mechanisms or transparency (hotline, business cards, distribution signs, community signs and banners, etc.).</li><li>Conduct field visits, engage in CARM spot checks.</li><li>Liaise with necessary units to support programs in encouraging community participation in needs assessments and project design.</li><li>Support in the maintenance and organization of program CARM database, in coordination with the Country CARM Coordinator.</li><li>Perform other duties and responsibilities as required that may be assigned from time by supervisor.</li></ul><p><strong>Protection Support in Kassala</strong></p><ul><li>Safely identify individuals who may have protection concerns or specific needs through respectful, confidential, and non-judgmental engagement with affected communities, staff, and partners</li><li>Conduct a basic assessment of identified needs without undertaking case management or detailed questioning, while applying the principles of confidentiality, informed consent, safety, dignity, and do no harm.</li><li>Provide accurate information on available services and support individuals to make informed decisions about accessing assistance, including obtaining informed consent before initiating any referral.</li><li>Facilitate safe and timely referrals to appropriate specialized services, including GBV response services, Child Protection, Protection, Health, MHPSS, Legal Assistance, Shelter, Food Security, and other available support services, according to established referral pathways.</li><li>Follow up on referrals, where appropriate and based on consent, to confirm whether individuals were able to access services and identify any barriers requiring further action.</li><li>Maintain updated service mapping and referral pathways to ensure accurate information on available and accessible services for affected populations.</li><li>Record referral information using secure documentation systems, ensuring confidentiality, data protection, restricted access, and compliance with safeguarding and protection standards.</li><li>Ensure all identification and referral activities are survivor-centered, inclusive, accessible, and aligned with humanitarian principles and organizational SOPs<strong>.</strong></li></ul><p><strong>Coordination:</strong></p><ul><li>Collaborate with other actors to develop referral maps and mechanisms for communities where Mercy Corps implements programs.</li></ul><p> </p><p> </p><p><strong>Accountability to Beneficiaries</strong></p><ul><li>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.</li><li>Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times.</li></ul><p> </p><p><strong>SECURITY</strong></p><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team members operate in a secure environment and are aware of policies.</li></ul><p> </p><p><strong>Supervisory Responsibility</strong></p><p>None </p><p> </p><p><strong>Accountability</strong></p><p><strong>Technically Reports Directly To: </strong>Country CARM Coordinator</p><p><strong>Administratively</strong>: Work closely with Project Leads</p><p><strong>Works Directly With: </strong>Program Team, PaQ team members including MEL Teams, including Mercy Corps participants.</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><ul><li>A minimum of NCE/OND or equivalent in relevant field. </li><li>1-2 years of related work experience, preferably with an international or local Non- Governmental Organization (NGO).</li><li>Excellent writing skills in English and Sudani Arabic.</li><li>Proven experience in data collection, data-entry, data/information management and analysis.</li><li>Proven experience in developing or contributing to accountability frameworks, Standard Operating Procedures (SoPs) for feedback mechanisms.</li><li>Experience and/or training in handling sensitive information - Core Humanitarian Standards (CHS) training is an advantage.</li><li>The ability to work closely in a team, be patient, adaptable, flexible, able to improvise and work in an environment that is often stressful and potentially volatile.</li><li>Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, considering challenges. </li></ul><h4>Success Factors </h4><p>The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Sudan. S/he will be an excellent communicator, multi-tasker, and able to work in ambiguous situations as well as possess a meticulous eye for detail to ensure data accuracy and consistency within the database.</p><p> </p><p>S/he should be a tolerant and flexible individual, able to work in difficult and stressful environments and follow procedures. The successful candidate will be focused on team building and capacity-building of staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.</p><p> </p><h4>Living Conditions / Environmental Conditions </h4><p>The position is based Atbara and Kassala and requires up to 50% travel to different field locations within the state. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.</p><p>Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.</p><p> </p><p><strong>DIVERSITY, EQUITY & INCLUSION</strong></p><p>Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</p><p> </p><p> </p><p> </p><p><strong>Safeguarding and Ethics</strong></p><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p> </p><p><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work</p>
<p>Vacancy No: (54804<br>Section/Unit: Programme<br>Grade Level: C2<br>Supervisor: Project Coordinator<br>No. of Post: 1<br>Duty Station: Shangle Tobai<br>Duration: One Year<br>Closing Date: 31 August 2026</p><h4>Background</h4><p><strong>The Organisation</strong></p><p> </p><p>Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.</p><p> </p><p>Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.</p><p> </p><p>For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.</p><p> </p><p>We won’t stop until we are all equal.</p><h4>Duties and responsibilities</h4><p>Dimensions of the Role</p><p>The Case Management Officer will oversee the case management activities. Specifically, ensure children harmed or at risk of being harmed are identified and receive individual case management support by ensuring the use of the standardized case management tools, and case management principles are adhered to by the case workers and social workers. Provide training and technical support to the case workers & social workers in consultation with the Project Manager and Area CPiE Coordinator. Coordinate with other child protection agencies on case management and Mental Health and Psychosocial Support services.</p><p> </p><p>Accountabilities</p><p> </p><p><strong>Case management</strong></p><ul><li>Ensure that solid case management, referral and information management systems are in place for appropriate identification, responses and follow-up for children harmed or at risk of being harmed</li><li>Oversee the activities of the Adolescent Girls Safe Spaces (AGSS) which include GBV case management, PSS and recreational activities, life skills and information sessions. This includes supervision of the AGSS Coordinator and Social workers.</li><li>Review the follow up of cases, and ensure all cases are managed within acceptable timelines.</li><li>Organise weekly case management conferences/ case review with all case workers and social workers to reflect case progress and to accommodate the lessons learned and improve case management system accordingly.</li><li>Supervise and support the case workers or social workers in family visits if necessary</li><li>Support the CPiE Area Manager in the ongoing capacity building of case workers including ensuing that case workers respect confidentiality and follow ethical guidelines</li></ul><p> </p><p><strong>Documentation</strong></p><ul><li>Ensure the CPIMS+ is set up, regularly updated, analyse for trends in the caseload, and efficiently and confidentially managed in collaboration with the social workers and Case workers.</li><li>Ensure that files, registers and computer databases are used in an appropriate and correct manner and ensure case workers adhere to proper documentation and data protection protocols.</li></ul><p><strong> </strong></p><p><strong>Coordination</strong></p><ul><li>Participate in the Case management taskforce working group at the target location.</li><li>Work with the child protection team to ensure close links between case management and our work with community-based child protection mechanisms and CFSs.</li><li>Coordinate with other agencies offering case management services to children on referral and transfer of cases. This includes providing support to Family Tracing and Reunification activities in collaboration with State Social Welfare.</li><li>Ensure internal referral mechanisms (with other sectors) are in place and cases are appropriately managed and followed up when referred. Link case workers or social workers with service providers to ensure safe referrals to other services such as medical, legal and education/livelihoods interventions.</li><li>Ensure constant and transparent communication and collaboration with relevant stakeholders, including community members, community leaders and families</li></ul><p> </p><p><strong>Reporting</strong></p><ul><li>Submit regular case management reports and ensure that information is kept up to date</li><li>Facilitate, collect and report information regarding the overall situation of child protection risks in the designated location.</li><li>Share information on field-level successes and challenges with the Area CPiE Coordinator. Ensure that major challenges are flagged early, and addressed in an appropriate way.</li></ul><p> </p><p><strong>Procurement</strong></p><ul><li>Support the preparation of all procurement and administrative documents required for case management implementation</li></ul><p> </p><p><strong>Other support</strong></p><ul><li>Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.</li></ul><p><strong> </strong></p><p>Key relationships</p><p><strong>Internal Communication</strong></p><ul><li>Programme Area Manager</li><li>Project Manager</li><li>Child Protection Officer</li><li>Area CPiE Coordinator</li><li>Country CPiE Coordinator and Country CPiE Technical Specialist</li><li>Other departmental heads and M&E</li></ul><p> </p><p><strong>External Communication</strong></p><ul><li>Implementing Partners</li><li>CP Task force at the field level</li></ul><p> </p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p>Technical expertise, skills and knowledge</p><p> </p><p> </p><p><strong>Essential</strong></p><ul><li>Bachelor’s Degree in relevant subject, (Law, Social Sciences or other related fields)</li><li>A high level of written and spoken English</li><li>Excellent communication skills</li><li>Proven ability of mentoring, coaching and training on Child Protection related topics.</li></ul><p> </p><p><strong>Knowledge and expertise</strong></p><ul><li>The post holder is expected to have considerable knowledge of the national and international instruments related to the child rights, child protection minimum standards and safeguarding concepts.</li><li>Substantial experience of working in Child Protection programming in a humanitarian and development context for at least 3-4 years</li><li>Experience working with case files, databases and providing regular documentation</li><li>Strong capacity building/training/coaching/mentoring skills with communities</li><li>Computer knowledge - Microsoft Word, Excel, Outlook</li></ul><p> </p><p><strong>Skills</strong></p><ul><li><strong>Presentation skills</strong><ol><li>Negotiation skills</li><li>Analytical and logical skills</li></ol></li><li><strong>Communication skills</strong><ol><li>Good command of written and spoken English and Arabic languages.</li><li>Good skills in spread sheet and word processing computer application</li><li>Good skills in computer information and communication.</li><li>Excellent skills in reading, writing, speaking, and listening skills.</li><li>Ability to think creatively to understand including risks associated children.</li><li>Strong interpersonal skills to cope up with stress and managing work effectively.</li><li>Demonstrated Leadership skills to maintain teamwork and to build capacity of team members.</li></ol></li></ul><p> </p><p><strong>Desirable</strong></p><ul><li>Understanding and commitment to Plan International values, mission and mandate.</li><li>Proven ability to influence change at an operational and strategic level based on Plan International’s Country Strategy both among staff and implementing partners.</li></ul><p><i>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.</i></p><p> </p><p><i>We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.</i></p><p> </p><p><i>Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.</i></p><p> </p><p><i>We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.</i></p><p> </p><p><i>Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.</i></p><p> </p><p><i>A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the </i><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><i>Inter Agency Misconduct Disclosure Scheme.</i></a><i> In line with this scheme, we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.</i></p><p><i><strong>Please note that Plan International will never send unsolicited emails requesting payment from candidates.</strong></i></p><p> </p><p><i><strong>In addition to the Motivation letter and your updated CV, please attach copies of your academic certificates, experience certificates, and either your passport or your national ID card. These documents are required to complete the review of your application.</strong></i></p><p> </p><p><strong>Application link:</strong> <a href="https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54804&company=PlanInt&st=EE679E6BB9450F4A8E5BFF710B14585AFCED947F">https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54804&company=PlanInt&st=EE679E6BB9450F4A8E5BFF710B14585AFCED947F</a> </p><h2><strong>Women are strongly encourage to apply</strong></h2>