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<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Location:</strong> Amman, Jordan</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training & Communication</p><br> <ul>
<li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li>
<li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li>
<li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li>
<li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li>
</ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br>
<p>- Assurance Activities</p><br>
<p>- Auditing & Monitoring</p><br>
<ul>
<li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li>
<li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li>
<li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li>
<li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li>
<li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li>
</ul> <p>Third-Party Risk Management</p><br> <ul>
<li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li>
<li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li>
<li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li>
<li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li>
<li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li>
</ul> <p>Additional Responsibilities</p><br> <ul>
<li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li>
<li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li>
<li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li>
<li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li>
</ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul>
<li>Accountability and Reliability</li>
<li>Commitment to Continuous Development</li>
<li>Collaboration and Teamwork</li>
<li>Integrity and Ability to Instill Trust</li>
</ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul>
<li>Strong analytical and problem-solving skills</li>
<li>Documentation management and compliance tracking</li>
<li>Ability to process and analyze data files</li>
<li>Attention to detail and strong organizational skills</li>
</ul> <p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br>
<p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br>
<p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br>
<p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br>
<p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br>
<ul>
<li>Experience with compliance-related systems and processes is an advantage.</li>
<li>Regional experience (GCC and Levant) is a plus.</li>
</ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Location:</strong> Amman, Jordan</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training & Communication</p><br> <ul>
<li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li>
<li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li>
<li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li>
<li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li>
</ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br>
<p>- Assurance Activities</p><br>
<p>- Auditing & Monitoring</p><br>
<ul>
<li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li>
<li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li>
<li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li>
<li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li>
<li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li>
</ul> <p>Third-Party Risk Management</p><br> <ul>
<li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li>
<li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li>
<li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li>
<li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li>
<li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li>
</ul> <p>Additional Responsibilities</p><br> <ul>
<li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li>
<li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li>
<li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li>
<li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li>
</ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul>
<li>Accountability and Reliability</li>
<li>Commitment to Continuous Development</li>
<li>Collaboration and Teamwork</li>
<li>Integrity and Ability to Instill Trust</li>
</ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul>
<li>Strong analytical and problem-solving skills</li>
<li>Documentation management and compliance tracking</li>
<li>Ability to process and analyze data files</li>
<li>Attention to detail and strong organizational skills</li>
</ul> <p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br>
<p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br>
<p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br>
<p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br>
<p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br>
<ul>
<li>Experience with compliance-related systems and processes is an advantage.</li>
<li>Regional experience (GCC and Levant) is a plus.</li>
</ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br>
Qualifications
<p>Candidates must have:</p><br>
<p>- Five (5) years of experience in computer systems administration support.</p><br>
<p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br>
<p>- Proficiency in SharePoint Administration functions.</p><br>
<p>- Proficiency in DoD Network Account creation process.</p><br>
<p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br>
<p>- A current state and Government Driver’s License.</p><br>
<p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The project aims to strengthen the national TVET ecosystem, respond to labour market needs, and address youth unemployment and gender disparities. It supports the Ministry of Education's (MoE) ongoing TVET reforms as outlined in the Education Strategic Plan <strong>2020-2025</strong> and the recent BTEC based vocational education reform, offering Level 2 and 3 certifications across multiple specializations. The TA project is supporting MoE s TVET reforms through three key areas, namely: (i) strengthening key institutional and policy elements of the national skills ecosystem for a better enabling institutional and policy environment; (ii) enhancing skills development in priority sectors for young women and men through innovation in TVET; and (iii) improving the perception of TVET while advancing gender inclusivity and equity for all students to become a more attractive pathway for girls and boys in Jordan. Under Output 1.2.1, UNESCO is providing technical assistance to MoE to review and strengthen career guidance systems and tools in schools. This includes reviewing current systems and tools, enhancing the model for the provision of gender sensitive and inclusive career guidance, developing/adapting tools and resources, and training relevant personnel on the updated system, tools and resources. The Career Guidance Review, led by UNESCO with the support of the career guidance expert, assessed existing career guidance and counselling systems, tools and practices in Jordan s TVET sector and provided actionable recommendations for strengthening these services in alignment with national and international standards and priorities. Building on this work and following the development of the Career Guidance Model and Manual, there is a need to operationalize the model through a structured Training of Trainers (ToT) programme. This assignment is therefore not intended to create a new career guidance model. Rather, it will support MoE in institutionalizing and applying the developed Career Guidance Model and Manual through a practical ToT package and training process. The ToT will help build a core group of MoE trainers and relevant staff who can support consistent application of the manual in vocational education schools and contribute to future roll-out and scale up. This assignment falls under the Technical Assistance Programme implemented by UNESCO, which supports the delivery of Output 1.2.1: Technical assistance to MoE to review and strengthen career guidance systems and tools in schools. Specifically, the assignment contributes to Activity 1.2.1.4: Training of relevant personnel on the updated career guidance system, tools and resources, and supports Activity 1.2.1.5: Organising workshops and experience/information sharing sessions on the updated career guidance system for vocational education schools and gender responsive approaches in guidance processes for girls and boys. In line with this, UNESCO Amman Office seeks a qualified individual expert/consultant to design and deliver a ToT programme on the Career Guidance Model and Manual for selected MoE staff, supervisors, counsellors, and/or other relevant vocational education stakeholders. The consultant will ensure: • Development of a practical ToT design and training package aligned with the Career Guidance Model and Manual, MoE priorities, and the TVET reform context. • Delivery of a ToT that enables selected MoE participants to understand, facilitate, and support the use of the Career Guidance Model and Manual in vocational education schools. • Integration of gender-sensitive and inclusive career guidance approaches , labour market information, TVET/BTEC pathways, and links with work-based learning and employer engagement where relevant. • Documentation of training outcomes, participant feedback, lessons learned, and recommendations for future roll-out and scale up. </p><p><br></p><p><span >DUTIES/TASKS AND EXPECTED OUTPUT: The consultant will collaborate closely with the Ministry of Education and UNESCO s program team: To initiate efforts in this area, the expert/consultant will undertake the following tasks: 1. ToT Planning and Alignment Conduct consultations with UNESCO and relevant MoE counterparts to confirm the target participants, training objectives, delivery modality, duration, and expected post training application. The consultant will review the Career Guidance Model and Manual and translate its content into a practical ToT structure, ensuring alignment with MoE systems, existing counsellor roles, vocational education schools, and the broader TVET reform context. 2. Training of Trainers (ToT) Package Design and prepare a complete ToT package that enables selected participants to deliver or support future training and orientation sessions on the Career Guidance Model and Manual. The package should include, at minimum: • Training agenda and session plan. • PowerPoint slides and facilitator notes. • Participant handouts and practical exercises/case studies.</span></p><p>SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIRED QUALIFICATIONS</strong> EDUCATION • Advanced University degree (Master or equivalent) in education, international education, career development, counselling, psychology, organizational change, workforce development, TVET, education policy, social sciences, or a related field. WORK EXPERIENCE • At least 10years of relevant professional experience in career guidance/career development, employability, workforce education, TVET, or school to work transition programming. • Demonstrated experience designing and delivering training, ToT, workshops, or capacity-building programs for education personnel, career guidance practitioners, counsellors, career services staff, or similar stakeholders. • Proven experience developing user centered career guidance, career readiness, employability, or job-search manuals, toolkits, training materials, facilitator guides, digital resources, or practical implementation tools. • Proven Experience engaging with senior education stakeholders, universities, ministries, development partners, or education institutions on career guidance, career services, workforce development, or education reform initiatives. SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO. • Direct engagement with ministries and educational regulators across several countries. • Contextualized understanding of youth employability challenges and solutions in Jordan and MENA. • Expertise in building employer-education partnerships and designing work-based learning models for diverse populations. • Knowledge of the Arabic Language. • Experience in BTEC or any similar programs.</p><p></p></section>
Manager: Resource Mobilisation and Partnerships Location: Amman
Logistics, Supply Chain & Procurement
<table border="1" cellpadding="0" cellspacing="0" width="737">
<tbody>
<tr>
<td ><br>
<br>
<p><strong>Job Title:</strong></p>
</td>
<td colspan="4" >
<p>Manager: Resource Mobilisation and Partnerships</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Family:</strong></p>
</td>
<td colspan="4" >
<p>Resource Moblisation</p>
</td>
</tr>
<tr>
<td >
<p><strong>Department </strong></p>
</td>
<td colspan="2" >
<p>Business Development</p>
</td>
<td >
<p><strong>Unit/Team:</strong></p>
</td>
<td >
<p>CD Unit</p>
</td>
</tr>
<tr>
<td >
<p><strong>Grade and Salary:</strong></p>
</td>
<td colspan="2" >
<p>E: Manager</p>
</td>
<td >
<p><strong>Contract Type:</strong></p>
</td>
<td >
<p>Fixed Term :1 Year, renewable</p>
</td>
</tr>
<tr>
<td >
<p><strong>Location:</strong></p>
</td>
<td colspan="2" >
<p>Amman</p>
</td>
<td >
<p><strong>Budget Holder:</strong></p>
</td>
<td >
<p>No</p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
</td>
<td colspan="4" >
<p>Director – ActionAid Arab Regional Office</p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct Reports :</strong></p>
</td>
<td colspan="4" >
<p>None currently</p>
</td>
</tr>
<tr>
<td >
<p><strong>Functional and Technical Reporting:</strong></p>
</td>
<td colspan="4" >
<p>Regional Partnerships Development Advisor (Asia)</p>
</td>
</tr>
<tr>
<td >
<p><strong>DBS (CRB) / Police Check:</strong></p>
</td>
<td colspan="4" >
<p>N/A</p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>This role require travel</strong></p>
</td>
<td colspan="4" >
<p>Yes – within Arab Region and occasional global travel.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Role Overview:</strong></p>
</td>
<td colspan="3" >
<p>This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders.</p>
<p> </p>
<p>The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience.</p>
<p> </p>
<p>The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Areas of Responsibilities</strong></p>
<p> </p>
</td>
<td colspan="3" >
<p><strong>Key Activities</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Resource Mobilisation Strategy Development and Leadership</strong></p>
<p> </p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities.</li>
</ul>
<p > </p>
<ul>
<li>Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO.</li>
</ul>
<p> </p>
<ul>
<li>Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives.</li>
</ul>
<p> </p>
<ul>
<li>Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management.</li>
</ul>
<p> </p>
<ul>
<li>Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Business Development and Opportunity Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities.</li>
</ul>
<p > </p>
<ul>
<li>Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources.</li>
</ul>
<p> </p>
<ul>
<li>Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building.</li>
</ul>
<p> </p>
<ul>
<li>Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region.</li>
</ul>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Donor Engagement, Cultivation and Strategic Partnerships</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration.</li>
</ul>
<p> </p>
<ul>
<li>Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities.</li>
</ul>
<p> </p>
<ul>
<li>Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region.</li>
</ul>
<p> </p>
<ul>
<li>Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Bid Development and Quality Assurance</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements.</li>
</ul>
<p> </p>
<ul>
<li>Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines.</li>
</ul>
<p> </p>
<ul>
<li>Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.</li>
</ul>
<p> </p>
<ul>
<li>Provide quality assurance of all funding proposals prior to submission, ensuring technical quality, compliance with donor requirements, value for money, gender responsiveness and organisational standards.</li>
</ul>
<p> </p>
<ul>
<li>Develop, maintain and continuously improve proposal development tools, templates, standard operating procedures and quality assurance processes to strengthen fundraising performance across AARO.</li>
</ul>
<p> </p>
<ul>
<li>Monitor proposal pipeline performance, including submission outcomes, success rates and lessons learned, and use findings to improve future proposal development and fundraising effectiveness.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Grant Compliance and Contract Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Maintain oversight of grant compliance requirements, ensuring donor contractual obligations, reporting schedules and ActionAid policies are effectively communicated and monitored across the regional portfolio.</li>
</ul>
<p> </p>
<ul>
<li>Support the development and maintenance of a grant management database to facilitate effective contract management and ensure accurate and timely updates to the ActionAid International Contract Management System (CMS).</li>
</ul>
<p> </p>
<ul>
<li>Establish and maintain systems to proactively monitor donor reporting deadlines, providing timely alerts and reminders to the Senior Management Team, Project Managers and relevant staff to ensure contractual obligations are met.</li>
</ul>
<p> </p>
<ul>
<li>Work closely with Finance and Programme teams to ensure projects are appropriately costed, maximise cost recovery and comply with donor budgeting and financial requirements.</li>
</ul>
<p> </p>
<ul>
<li>Keep abreast of donor compliance requirements and communicate changes in donor regulations, policies and contractual obligations to relevant staff to strengthen organisational compliance.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p ><strong>Representation, Networking and Knowledge Management</strong></p>
<p > </p>
</td>
<td colspan="3" >
<ul>
<li>Represent AARO at regional and international forums, networks, donor briefings, affiliate meetings, consultations and other strategic events to enhance ActionAid's profile, influence and fundraising opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in external engagements and strategic partnerships in the absence of the Regional Director, as delegated.</li>
</ul>
<p > </p>
<ul>
<li>Build and maintain relationships with relevant networks, alliances and sector platforms to strengthen organisational learning, collaboration and strategic positioning.</li>
</ul>
<p> </p>
<ul>
<li>Promote knowledge sharing across AARO and the wider ActionAid Federation by capturing, documenting and disseminating fundraising intelligence, good practices, lessons learned and emerging opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Work proactively with programme, advocacy and communications teams to develop compelling fundraising and donor-facing materials, including case studies, success stories, learning products and other strategic communications.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>People Management </strong></p>
<p > </p>
</td>
<td colspan="3" >
<p>No current direct reports but this position is likely to evolve and people management skills of the candidate is an advantage </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs) </strong></p>
</td>
<td colspan="3" >
<p >• Residual task will be assigned by the Line Manager and the Functional Manager from time to time as required for this function.</p>
<p > </p>
<p > </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="743">
<tbody>
<tr>
<td colspan="2" >
<p><strong>PERSON SPECIFICATIONS</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Education and Qualifications</strong></p>
</td>
<td >
<p >Graduate Degree</p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Experience</strong></p>
</td>
<td >
<ul>
<li>Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.</li>
<li>Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.</li>
<li>Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.</li>
<li>Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.</li>
<li>Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.</li>
<li>Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Knowledge </strong></p>
</td>
<td >
<ul>
<li>Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. <strong>Knowledge and working experience with Gulf donors a plus.</strong></li>
<li>Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.</li>
<li>Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.</li>
<li>Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.</li>
<li>Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential skills</strong></p>
</td>
<td >
<ul>
<li>Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.</li>
<li>Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.</li>
<li>Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.</li>
<li>Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.</li>
<li>Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Language requirements</strong></p>
</td>
<td >
<ul>
<li>Strong Communication Skills in English and Arabic</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="104%">
<tbody>
<tr>
<td colspan="2" >
<p><strong>Typical People Management Responsibility </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Approximate number of people managed in total</strong></p>
</td>
<td >
<p><strong>NA</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Team Leader</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>What is the global remit? Operates in:</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Own country</strong></p>
</td>
<td >
<ul>
<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Geographic Region</strong></p>
</td>
<td >
<p><strong>Yes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Multiple Geographic Regions</strong></p>
</td>
<td >
<ul >
<li> </li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Remit covers all ActionAid countries</strong></p>
</td>
<td >
<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Financial (limits/mandates)</strong></p>
</td>
<td >
<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct departmental budget: </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Organisation-wide expenditure </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>LINE MANAGER ; Director, AA Arab Regional Office </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>PEOPLE AND CULTURE :</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. • Supervisor: The incumbent of this post is responsible to the Senior Fleet Management Officer or the designated officer. S/he will oversee efficient transport operations are provided in support to the Field Office operations. • Supervisees: Manages a large team of general support staff.<br> Responsibilities<br>• Plans, controls and coordinates the allocation, operating schedule and other use of Agency vehicles and drivers in a cost effective and rational manner; • Monitors and executes ERP and agency fleet management systems (Feetwave, Fleetlog) to ensure efficient and up to date record keeping and efficient use of the Fleet is maintained; • Ensures the care, custody, cleanliness, safety and effective utilization of Agency vehicles and fuel is maintained. Enforces vehicle movement discipline, undertakes spot checks to ensure compliance with the agency standards instructions, damage reporting, and safety breaches have been correctly reported and investigated; Prepares investigation reports, manages losses, mishandling and damages involving Agency vehicles as well as dealing with insurance agents and prepares survey reports as and when required; • Prepares and maintains accurate records in relation to drivers’ responsibility, travel subsistence and other allowances. Administers the issue of transport permits for home/office home transport in coordination with other departments as necessary. Ensures all charges for home/office/private transport are accounted for and coordinates with Finance to recover charges from Staff Members as necessary; • Plans and obtains vehicles licensing, and ensures that all Agency drivers are licensed to drive assigned vehicles. Manages and supervises the armored vehicles transportation programs in coordination with Safety and Security Section and ensures safety measures are applied by both drivers and passengers; • Utilizes the budget transaction within ERP to assist the Fleet Management Officer in preparing the annual budget for the vehicle control operations; • Oversees the surveying and disposal of the old fleet in line with the property management manual; • Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default • Analyzing • Planning and Organizing • Coping with Pressure and Setbacks • Learning and Researching<br> Education<br>• A university degree from an accredited educational institution in transportation management, business administration, public administration, commerce or other related field.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. • You are required to have a minimum of three years of relevant experience in logistics, vehicle and transport management related function. • Experience in managing vehicle insurances, overseeing and scheduling vehicle inspections is required. • Experience in vehicle registration and disposal/ write off processes and procedures including obtaining approvals with relevant authorities is required. • Are you currently residing in Duty Station. It is required that you specify your current location.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>During the assessment, the applications will be given preference based on the following desirable qualifications: • Experience in working with the UN rules and regulations; • Experience in overseeing regular vehicle maintenance and servicing to minimize downtime; • Experience in maintaining vehicle information and inspection records; • Experience in using transport management specific software or database applications. • Good knowledge of local traffic rules and regulations; • Possession of a valid local driving license; • Possession of CILT Certificate. • Provided very good understanding of the context of Palestine refugees and UNRWA operations. The shortlisted candidates will be afterward evaluated based on: • Technical Test • Competency-based Interview Candidates who meet the post requirements and the required language level will be considered for the ongoing competitive process. To ensure alignment with the UN language levels, please refer to the guidance below: Level 1: Basic knowledge of English. Level 2: Good to very good command of English. Level 3: Excellent English language skills. Level 4: Expert level or native proficiency.<br> Special Notice<br>Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, ClearCheck and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. Contract Type: Fixed Term Appointment for 1 year; 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 13 Monthly basic salary JD 843.500 fils. The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: - 2 days of sick leave for each completed month of service. - 14 weeks of Maternity Leave. - 2 weeks paternity leave. Department/Office: UNRWA - Administration & Support Services - Jordan Duty Station: Amman - Jordan Other Information: • The incumbent may be required to work beyond normal duty hours. Equivalency: Equivalency may apply for this post. • Candidates with a combination of additional relevant academic qualifications and/or additional years of progressive work experience may also be considered on equivalency. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. General Information: • This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. • The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. • Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs. • Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. • To ensure efficiency and timeliness of the recruitment process, if a large number of applicants pass the test, the Agency may decide to invite to the interview only the candidates with the top scores to ensure a manageable number of candidates to proceed to the personal interview stage. • UNRWA is committed to achieving gender balance in its workforce. Qualified and experienced female candidates are strongly encouraged to apply. • A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. In the case of multiple or recurring posts, that a roster will be created from which the candidates will be selected for appointment; • Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Please make sure that your application is filled in properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. • Applicants will be disqualified when it becomes apparent that he or she provided incorrect, incomplete or misleading information on his or her personal history profile or during the recruitment process. If the applicant is also a staff member, the provision of incorrect, incomplete or misleading information in the personal history profile may also amount to misconduct. The Agency may indefinitely refuse to accept applications from an applicant who has previously provided incorrect, incomplete or misleading information on his or her personal history profile or during a recruitment process or committed plagiarism. • For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. • Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view?usp=sharing • Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. • The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. • The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. • UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. • UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org • Applications from UNRWA staff member who had been demoted with deferred eligibility for promotion will not be considered. • Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered. • Applications from Internal candidates serving for less than one year in their current post will not be considered. • The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality. • A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS. • UNRWA reserves the right to proceed only with internal candidates or proceed with the candidates of an under-represented gender for any vacancy announcement when it determines that the short-list for a single post at any grade level is excessively long.<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>