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<p>Vacancy No: 1226<br>Section/Unit: MEAL Department<br>Grade Level: V5<br>Supervisor: MEAL Coordinator / Area Coordinator<br>No. of Post: 1<br>Duty Station: Central Darfur - Nartiti Office<br>Duration: 11 Months with Three (03) Months Probation Period, (Renewable Subject to Funding and Performance)<br>Closing Date: 24 Sept 2026</p><h4>Background</h4><p><strong>The MEAL Manager works closely with the MEAL Coordinator to enhance and mainstream the MEAL initiatives at mission level. Under the line management and ovesight of the MEAL Coordinator, the MEAL Manager coordinates with the Port-Sudan program coordination team and base teams on common M&E platforms and learning initiatives. She/he leads the project team in setting up systems and mechanisms for monitoring the project’s indicators, deliverable and gathering community feedback. The manager works closely with the program/project team to provide guidance in collecting, reporting, and analyzing monitoring data with the participation of communities, other relevant stakeholders engaged in the project. She/he is responsible for reporting on the status of the project’s performance indicators to AAH and institutional donors. The manager will provide technical support to all assessments and surveys deemed to evaluate projects. She/he will ensure orientation of Action Against Hunger staff and communities on the organizational MEAL systems and support local partners MEAL system.</strong></p><h4>Duties and responsibilities</h4><figure class="table"><table><tbody><tr><td colspan="2"><strong>Objective 1: Effective management of the base’s MEAL team and oversee day-to-day MEAL activities, with technical support from the MEAL Coordinator</strong></td></tr><tr><td><ul><li>Supervise Monitoring, Accountability, Evaluation and Learning activities through monthly and weekly plans prepared with support and review of the base MEAL team in bases </li></ul></td><td> </td></tr><tr><td><ul><li>Ensure high quality MEAL outputs including reports, data sets, MEAL plans and indicator tables and updates are shared with the technical line managers and/or the senior management team on time</li></ul></td><td> </td></tr><tr><td><ul><li>Ensure regular updates on the base’s MEAL activities are communicated to the MEAL Coordinator regularly; be available for regular check-ins with technical line managers</li></ul></td><td> </td></tr><tr><td><ul><li>Support the team’s capacity building, including by monitoring and assessing the team’s capacities and gaps, providing on-the-job coaching, and liaising with the MEAL Coordinator for technical capacity development needs</li></ul></td><td> </td></tr><tr><td><ul><li>Prepare regular performance appraisals, capacity and training needs assessments </li></ul></td><td> </td></tr><tr><td><ul><li>Support recruiting, interviewing, and inducing new M&E staff and/or consultants, data collectors </li></ul></td><td> </td></tr><tr><td><ul><li>Ensure the MEAL department’s key resources are allocated effectively and used efficiently in the projects (plan, budget, etc.)</li></ul></td><td> </td></tr></tbody></table></figure><figure class="table"><table><tbody><tr><td colspan="2"><strong>Objective 2:</strong> <strong>Support the rollout and continuous development of MEAL tools, methodologies, guidelines, and capacity building materials</strong></td></tr><tr><td><ul><li>Ensure each project has a results-oriented MEAL plan and support the team in developing tools and contribute to the base’s MEAL staff’s effective relationships with implementation teams</li></ul></td><td> </td></tr><tr><td><ul><li>Contribute to the design and development of M&E tools to ensure they are fit-for-purpose and results-oriented and training the MEAL team on new tools</li></ul></td><td> </td></tr><tr><td><ul><li>Regularly participate in field visits and data collection for MEAL activities and reports </li></ul></td><td> </td></tr><tr><td><ul><li>Monitor the MEAL team to ensure quality implementation and use of department tools and skill sets, including interviewing techniques, methodology, data collection tools, integrity and protection of data and data sources</li></ul></td><td> </td></tr><tr><td><ul><li>Support the MEAL Coordinator in the aggregation and analysis of MEAL data to promote evidence-based decision making</li></ul></td><td> </td></tr><tr><td><ul><li>Implement MEAL processes and tasks by mainstreaming cross cutting themes (gender, protection, conflict sensitivity, environmental sustainability) </li></ul></td><td> </td></tr><tr><td><ul><li>Support the MEAL Coordinator to Review, revise and update all survey and evaluation reports and ensure data quality including timeliness, relevance, accuracy, completeness, and consistency of all program data in the field office </li></ul></td><td> </td></tr><tr><td><ul><li>Promote the use of ICT material (KOBO, PowerBI, etc… ) to visualize the data collected</li></ul></td><td> </td></tr><tr><td><ul><li>Development of the KOBO tools in xls and train the team on the use of MDC</li></ul></td><td> </td></tr></tbody></table></figure><figure class="table"><table><tbody><tr><td colspan="2"><strong>Objective 2:</strong> <strong>Support the rollout and continuous development of MEAL tools, methodologies, guidelines, and capacity building materials</strong></td></tr><tr><td><ul><li>Ensure each project has a results-oriented MEAL plan and support the team in developing tools and contribute to the base’s MEAL staff’s effective relationships with implementation teams</li></ul></td><td> </td></tr><tr><td><ul><li>Contribute to the design and development of M&E tools to ensure they are fit-for-purpose and results-oriented and training the MEAL team on new tools</li></ul></td><td> </td></tr><tr><td><ul><li>Regularly participate in field visits and data collection for MEAL activities and reports </li></ul></td><td> </td></tr><tr><td><ul><li>Monitor the MEAL team to ensure quality implementation and use of department tools and skill sets, including interviewing techniques, methodology, data collection tools, integrity and protection of data and data sources</li></ul></td><td> </td></tr><tr><td><ul><li>Support the MEAL Coordinator in the aggregation and analysis of MEAL data to promote evidence-based decision making</li></ul></td><td> </td></tr><tr><td><ul><li>Implement MEAL processes and tasks by mainstreaming cross cutting themes (gender, protection, conflict sensitivity, environmental sustainability) </li></ul></td><td> </td></tr><tr><td><ul><li>Support the MEAL Coordinator to Review, revise and update all survey and evaluation reports and ensure data quality including timeliness, relevance, accuracy, completeness, and consistency of all program data in the field office </li></ul></td><td> </td></tr><tr><td><ul><li>Promote the use of ICT material (KOBO, PowerBI, etc… ) to visualize the data collected</li></ul></td><td> </td></tr><tr><td><ul><li>Development of the KOBO tools in xls and train the team on the use of MDC</li></ul></td><td> </td></tr></tbody></table></figure><figure class="table"><table><tbody><tr><td colspan="3"><strong>Objective 4: Program Quality and Reporting</strong></td></tr><tr><td><ul><li>Harmonize MEAL tools and data collection instruments across same/similar projects implemented in different locations.</li></ul></td><td colspan="2"> </td></tr><tr><td><ul><li>Collect and share monthly monitoring trends, draft activity monitoring and survey reports when needed, as per MEAL template and ACF guidelines and standards</li></ul></td><td colspan="2"> </td></tr><tr><td><ul><li>Compilation, review and reporting on ACF ISP bi-annual data in offline template and online platform</li></ul></td><td colspan="2"> </td></tr><tr><td colspan="2"><ul><li>Support the MEAL Coordinator in disseminating monitoring and evaluation data and findings with relevant technical and project staff</li></ul></td><td> </td></tr><tr><td colspan="2"><ul><li>Support the field teams and technical Head of Departments/Coordinators in drafting the APR templates and providing punctual support if needed;</li></ul></td><td> </td></tr><tr><td colspan="2"><ul><li>Compilation of APRs or it’s like, filled by the different bases and ensure accuracy of data gathered and APRs or it’s like, by the program teams, in collaboration with the Program Managers and MEAL team</li></ul></td><td> </td></tr><tr><td colspan="2"><ul><li>When needed: sensitization and training of field teams on the monthly internal reporting tool (APR: Activity Progress Report);</li></ul></td><td> </td></tr><tr><td colspan="2"><ul><li>Systematically save and structure MEAL tools, data, reports, and associated documents on NHF or any other MEAL designated share folder</li></ul></td><td> </td></tr><tr><td colspan="2"><ul><li>Assist MEAL Coordinator in contributing to the project reports and carry out any other tasks/function assigned by the supervisor.</li></ul></td><td> </td></tr></tbody></table></figure><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>University degree (BA in Social Sciences or any related field)</li><li>Previous field experience in assessments, data gathering, interviews, information triangulation/verification, and report writing. Strong communication skills to interact with both vulnerable population and key stakeholders </li><li>At least two 2 years of related previous professional experience .</li><li>Demonstrated abilities in the design and implementation of MEAL systems.</li><li>Experience in qualitative and quantitative data collection approaches and tools.</li><li>Capacity to facilitate work with community-level actors in planning, design, implementation of MEAL systems and processes.</li><li>Demonstrable track record in effective team membership and communications at a management level.</li><li>Demonstrated MEAL field experience and competencies in collecting, cleaning, analyzing, and presenting data to a variety of audiences.</li><li>Ability to present findings and information to diverse audiences through presentations, training, mentoring, and other formal and non-formal methods.</li><li><strong>Languages:English, Arabic.</strong></li><li><strong>IT systems: </strong>Microsoft Word, Excel, and PowerPoint</li><li>Experience with PowerBI and/or other data management, analysis, and visualization software is a plus</li><li>Experience with GIS software such as QGIS is a plus.</li><li><strong>COMPULSORY POLICIES AND DOCUMENTS TO KNOW AND ENDORSE</strong></li><li>Code of Conduct and Principal Chart</li><li>Protection against sexual exploitation and abuse (PSEA) Policy</li><li>Prevention and management of harassment cases and labour conflicts</li><li>Child protection policy</li><li>Gender policy</li><li>Security Document-Data protection policy</li><li>Transparency Policy</li><li>Anti-corruption policy</li><li><strong>KEY INTERNAL DOCUMENTS FOR THE POSITION PROPER PERFORMANCE</strong></li><li>PEN ACF-E (National Strategic Plan) and ISP ACF (International Strategic Plan).</li><li>Mission strategy</li><li>Mission MEAL Strategy (If available)</li><li>Deontology Code and Ethic Committee.</li><li>ACF Multi Sectoral Monitoring and Evaluation Guidelines and Toolkits</li></ul><ul><li><strong>Based in: Sudan</strong> - Central Darfur - Nartiti Office</li><li><strong>Position length</strong>: 11 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)</li><li><strong>Line manager</strong>: MEAL Coordinator / Area Coordinator</li><li><strong>Salary</strong>: 1,650 $ Gross based on the salary Scale.</li><li><strong>Annual Leave</strong>: 21 Working days/ year</li><li>Emotional care service at the service of the employee and family.</li><li>Medical insurance.</li><li>Eid Bonus.</li><li>13th month's salary.</li><li>Emotional care service at the service of the employee and family.</li></ul><p>Notes:</p><ul><li><strong>This is a national job for Sudanese only.</strong></li><li><strong>Candidates may be contacted for other suitable positions within Action Against Hunger.</strong></li><li><strong>Due to the high number of applications received, only potential applicants will be contacted.</strong></li><li>If you are interested in this position, please submit your cover letter, updated CV/resume, and copies of your educational and employment certificates to the Labor Office / Humanitarian Affairs (LO/HA) Nartiti Office before <strong>September 24, 2026</strong>. Please ensure that your cover letter or CV includes a valid phone number and/or updated email address so that you can be contacted.</li><li><strong>The organization is committed to the principles of non-discrimination and diversity and is particularly interested in receiving applications from a broad spectrum of qualified people.</strong><br><strong>In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.</strong></li></ul>
<p>Section/Unit: Health<br>Grade Level: 14<br>Supervisor: Health and Nutrition Project Manager<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: I year with possibility of extension<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>Oversees the community engagement activities done by the Primary health care and nutrition, CHWs, MCGs, ttC, iCCM. Offers support to all the 2 PHCs, 1Sc and 1 Mobile team in Khartoum states. The support is directly offered to the Health and Nutrition officers at the locality level. Acceleration of all the activities in the models stated above. Oversee all capacity building initiatives for community groups and support the health and nutrition officers to align to the Sudan requirements for those small groups. Implementation of the models is done as World Vision Sudan recommends.</p><h4>Duties and responsibilities</h4><p><strong>1</strong>.<strong>Technical</strong> <strong>Design,</strong> <strong>Project</strong> <strong>Planning,</strong> <strong>Implementation</strong> <strong>and coordination for South Darfur States.</strong> </p><ul><li>Coordinate to acquire up to date data for use in project designs. </li><li>Lead in the design of project proposals. </li><li>Establish, direct and maintain standards for health programs and ensure that project staff, partner agencies and recipient communities understand and adhere to these standards. </li><li>East Darfur Program in identifying potential health and nutrition projects in the assigned geographical area </li><li>Lead in assisting project coordinators in preparation of DIP, cash flow, procurement plan, M&E plan and ITT to ease the implementation process. </li><li>Lead in Identification of areas of implementation areas like PHC interventions in the Health, are appropriate, and the resources required to provide them, at each site. </li><li>Direct the specialized input into the planning and implementation of all interventions to be carried out. </li><li>Lead in undertaking assessment and survey in a timely manner </li><li>Identify project problems and assist in developing appropriate responses to address these problems. </li><li>Guide and work closely with implementing national partners to achieve an excellent project results. </li></ul><p><strong>2</strong>.<strong>Coordination, Networking, and Donor Relations</strong> </p><ul><li>Lead the Coordination between World Vision and local partnering NGO joint project monitoring meetings at field level - prepare draft agenda for the joint project monitoring meetings. </li><li>Lead the recording of the minutes of the joint project monitoring meeting notes on issues discussed, conclusions drawn, and action plans agreed and follow up on the implementation of the action plans agreed during the meeting </li><li>Guide in conjunction with East Darfur Program concerned staff; local line ministries; and community beneficiaries ensure the sustainability of the project. </li><li>Coordinate and liaise with local partnering NGOs to ensure smooth implementation of the project activities, effective operation, management, and appraisal of project staff. </li><li>Coordinate and ensure active community involvement and participation in project implementation. </li><li>Lead the donor site visits in collaboration with East Darfur concerned staff and local partner NGOs. </li></ul><p><strong>3</strong>.<strong>Quality Assurance - Monitoring, Reporting and Documentation</strong> </p><p> </p><ul><li>Lead in the design and implementation of baseline surveys, needs assessments, and impact evaluations as relevant to the sector </li><li>Guide in monitoring program progress to ensure donor compliance and program quality and provide technical advice, support and capacity for Project staff and relevant project sector staff members and partners. </li><li>Direct the program updates as needed to key WV support offices, the Regional Office, donors, partners, and internal progress reports. </li><li>Lead in drafting, monitoring implementation, reporting and signing of technical agreements with line ministries and other Government agencies. </li><li>Guide in maintaining proper documentation and reporting including success stories </li><li>Lead in joint planning and monitoring in close consultation with WASH, Health and Nutrition sectors. </li><li>Guide in the submission of weekly and monthly written reports to program head of office project progress and prepare weekly plan of actions. </li><li>Coordinate closely with M & E department to develop and strengthen planning, monitoring, inspection and evaluation procedures </li></ul><p><strong>4</strong>.<strong>Reporting, Monitoring and Learning</strong> </p><ul><li>Coordinate closely with M & E department to develop and strengthen planning, monitoring, and evaluation procedures </li><li>Coordinate Preparation & development of reports and track those reports (MMR, PIMT, Sitrep, ATT, HAC bi-annual and annual reports and events. </li><li>Lead the maintenance of proper documentation and reporting including success stories </li><li>Coordinate joint planning /preparation done in close consultation with Protection and WASH Sectors in the same location.</li><li>Guide in the Submission of weekly and monthly written reports to program head of office project progress and prepare weekly plan of actions. </li></ul><p> </p><p><strong>5</strong>.<strong>Financial Management and compliance</strong> </p><ul><li>Lead in the monitoring of different Project expenditures and recommend appropriate actions. </li><li>Coordinate in proposal writing for program funding and oversee budget preparation and on-going budget management. </li><li>Assure strict budget management and adherence to activity timelines to ensure proper accountability to donors and effective project implementation</li></ul><p><strong>6</strong>.<strong>Human Resource Management</strong> </p><ul><li>Lead in the recruitment of technical staffs for various projects. </li><li>Coordinate with Sector Managers to implement technical and managerial evaluations and provide technical support to personnel. </li><li>Direct the Building of the capacity of national staff in project design and management, proposal/report writing, budgeting, monitoring and evaluating </li><li>Coordinate and participate in health and nutrition technical staffs appraisals. </li></ul><p><strong>7</strong>.<strong>Coordination, Networking, and Donor Relations</strong> </p><ul><li>Lead the Coordination between World Vision and local partnering NGO joint project monitoring meetings at field level - prepare draft agenda for the joint project monitoring meetings. </li><li>Lead the recording of the minutes of the joint project monitoring meeting notes on issues discussed, conclusions drawn, and action plans agreed and follow up on the implementation of the action plans agreed during the meeting </li><li>Guide in conjunction with East Darfur Program concerned staff; local line ministries; and community beneficiaries ensure the sustainability of the project. </li><li>Coordinate and liaise with local partnering NGOs to ensure smooth implementation of the project activities, effective operation, management, and appraisal of project staff. </li><li>Coordinate and ensure active community involvement and participation in project implementation. </li><li>Lead the donor site visits in collaboration with East Darfur concerned staff and local partner NGOs. </li></ul><p> </p><p><strong>8</strong>.<strong>Quality Assurance - Monitoring, Reporting and Documentation</strong> </p><p> </p><ul><li>Lead in the design and implementation of baseline surveys, needs assessments, and impact evaluations as relevant to the sector </li><li>Guide in monitoring program progress to ensure donor compliance and program quality and provide technical advice, support and capacity for Project staff and relevant project sector staff members and partners. </li><li>Direct the program updates as needed to key WV support offices, the Regional Office, donors, partners, and internal progress reports. </li><li>Lead in drafting, monitoring implementation, reporting and signing of technical agreements with line ministries and other Government agencies. </li><li>Guide in maintaining proper documentation and reporting including success stories </li><li>Lead in joint planning and monitoring in close consultation with WASH, Health and Nutrition sectors. </li><li>Guide in the submission of weekly and monthly written reports to program head of office project progress and prepare weekly plan of actions. </li><li>Coordinate closely with M & E department to develop and strengthen planning, monitoring, inspection and evaluation procedures </li></ul><p><strong>9</strong>.<strong>Reporting, Monitoring and Learning</strong> </p><ul><li>Coordinate closely with M & E department to develop and strengthen planning, monitoring, and evaluation procedures </li><li>Coordinate Preparation & development of reports and track those reports (MMR, PIMT, Sitrep, ATT, HAC bi-annual and annual reports and events. </li><li>Lead the maintenance of proper documentation and reporting including success stories </li><li>Coordinate joint planning /preparation done in close consultation with Protection and WASH Sectors in the same location.</li><li>Guide in the Submission of weekly and monthly written reports to program head of office project progress and prepare weekly plan of actions. </li></ul><p><strong>1</strong>0.<strong>Financial Management and compliance</strong> </p><ul><li>Lead in the monitoring of different Project expenditures and recommend appropriate actions. </li><li>Coordinate in proposal writing for program funding and oversee budget preparation and on-going budget management. </li><li>Assure strict budget management and adherence to activity timelines to ensure proper accountability to donors and effective project implementation. </li></ul><p><strong>1</strong>1.<strong>Human Resource Management</strong> </p><ul><li>Lead in the recruitment of technical staffs for various projects. </li><li>Coordinate with Sector Managers to implement technical and managerial evaluations and provide technical support to personnel. </li><li>Direct the Building of the capacity of national staff in project design and management, proposal/report writing, budgeting, monitoring and evaluating </li><li>Coordinate and participate in health and nutrition technical staffs appraisals. </li></ul><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>1.Required Professional Experience </strong></p><ul><li>At least 7 years of field-based Humanitarian experience in H&N implementation and coordination, with a strong H&N project implementation background and experience working in conflict-prone or fragile contexts. </li><li>Proficiency in project planning, staff training, supportive supervision, report writing and local partner engagement. </li><li>Practical experience in implementing H&N project models, including nutrition promotion, behaviour change, and community-based approaches. </li><li>Experience supporting H&N assessments, proposal development, project reporting, and donor-compliant documentation. </li><li>Experience mainstreaming gender, environment, peacebuilding, disability inclusion, and community accountability in project implementation. </li><li>Experience coordinating with government authorities, UN agencies, NGOs, donors, private sector actors, and community structures. </li></ul><p> </p><p><strong>2.Required Education, training, license, registration, and certification </strong></p><p> </p><ul><li>Bachelor’s degree in medicine, Nutrition, public health and Nursing or related degrees from accredited university. </li><li>At least 7 years of previous experience in health and Nutrition sector related or multi-sector project design in INGOs. </li><li>Experience working in a cross-cultural environment. </li><li>Excellent English and Arabic language communication skills (oral and written). </li><li>Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. </li><li>Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context. </li><li>Computer skills: demonstrates proficiency in computer applications including use of Microsoft Office Suite, Lotus Notes, intranet and internet, and various software applications and databases commonly used in the workspace. </li><li>Understanding of Sudan MoH standards, protocols and guidelines is a requirement. </li><li>Good planning and organizational skills </li><li>Ability to coach, train and building capacity of fellow staff </li><li>Ability to work and deliver results under minimum supervision. </li><li>Experience working in an NGO setting will be an added advantage </li><li>Good interpersonal skills. </li><li>Ability to work under pressure. </li></ul><p><strong>33.Preferred Knowledge and Qualifications </strong></p><ul><li>Proficiency in Ms Word, Outlook, Teans, Zoom and advanced Excel, PowerPoint presentation </li><li>Knowledge and experience in Communication for Development, including community engagement, Training on selected project models such as CMAM, Primary health, IYCF, Nutrition promotion, Project Managment, behaviour change communication, and development of context-appropriate H&N messages. </li></ul><p> </p><p><strong>4.Travel and/or Work Environment Requirement </strong></p><p> </p><ul><li>Very frequent travels to field project sites and ability to live in hard conditions. </li><li>Close interaction with project beneficiaries, partners, and government officials. </li></ul><p> </p><p><strong>5.Language Requirements </strong></p><p> </p><ul><li>Excellent English and Arabic communication skills (oral and written). </li></ul><p> </p><p> </p>
<p>Vacancy No: 17365<br>Section/Unit: Safety and Security<br>Grade Level: NAT 2<br>Supervisor: Humanitarian Access, Safety and Security Director<br>No. of Post: 1<br>Duty Station: Country Office<br>Duration: 12 Months<br>Closing Date: 05 Sept 2026</p><h4>Background</h4><p><strong>ROLE PURPOSE</strong></p><p>The Humanitarian Access and Safety and Security Manager will report to and work closely with the Humanitarian Access and Safety and Security Director (HASSD) to implement the country HASS strategy and objectives agreed with the SLT and GSS. The role will strengthen collaboration with other functions, conduct safety and security assessments, make recommendations, and support their implementation across country programmes. The HASSM will help implement Save the Children’s Safety and Security Policy and Standards and Duty of Care Policy, drive improvements in safety and security management, and support compliance with Minimum Standards. The post holder will also promote the organisation’s security ethos and, while on assignment, play a key role in building the capacity of Safety and Security Focal Points and field-based HASS teams.</p><h4>Duties and responsibilities</h4><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Engage country programme management and staff at all levels to promote adoption of, and compliance with, Save the Children’s Safety and Security Policy and Standards.</li><li>Conduct quarterly Security Risk Assessments for all field offices, emergency responses and humanitarian operations, and share findings with operations leadership.</li><li>Support implementation of, and compliance with, Save the Children’s Safety and Security Policy and Standards in coordination with HASS field teams, Area Directors and Field Managers.</li><li>Develop and deliver safety and security capacity-building training for Country Office and field office staff, in line with HASS Department training plans.</li><li>Provide safety and security management advice, guidance and support to field offices, emergency teams and incident management teams.</li><li>Support emergency responses across operational areas and coordinate with the humanitarian team to assign a Safety and Security Focal Point for each emergency response project.</li><li>Provide technical guidance to field offices on implementing action plans related to the safety and security management framework, SOPs, arrangements and improvement plans.</li><li>Review country and programme security guidelines and recommend improvements to security management plans, evacuation contingency plans and standard operating procedures, in line with Save the Children’s Policy and Standards.</li><li>Promote team-led development of safety and security plans and guidelines to strengthen ownership and compliance.</li><li>Ensure safety and security are integrated into programme design and operations from the earliest planning stages.</li><li>Promote appointment of a Safety and Security Focal Point in each programme, reporting to the SMT, and advise on minimum training standards based on the country security context. Support capacity-building for each focal point according to programme needs.</li><li>Promote safety and security as a standing SMT agenda item and support establishment of a core Crisis Management Team.</li><li>Contribute to new project kick-off meetings by analysing the context and security situation in project locations, presenting updated Security Risk Assessments, and updating security risks in the PART.</li></ul><p><strong>General:</strong></p><ul><li>Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</li></ul><p><strong>Planning and Preparation:</strong></p><ul><li>Ensure compliance with, and alignment to, SCI Key Performance Indicators.</li><li>Prepare, manage and report on the SCI security budget.</li><li>Work with the HASSD to review existing CO safety and security policies and procedures, assess their functionality across the Country Office, and identify improvements, including incident monitoring and communications, staff movement, and security risk assessments.</li><li>Support CO and field office leadership teams in preparing for major events and critical security incidents.</li><li>Prepare and update CO and field office safety and security management plans, and support development of field plans aligned with CO and supporting Country Office plans.</li><li>Work closely with the Humanitarian Access and Safety and Security Director on emergency planning, including country and field office emergency plans, contingency plans, relocation and evacuation plans, and staff headcounts.</li><li>Conduct security awareness training in line with SCI policies and procedures, in coordination with the Humanitarian Access and Safety and Security Director and relevant teams.</li><li>Support the selection of security focal points and ensure they receive appropriate training.</li><li>Oversee regular assessments of SCI and international staff residences and advise on required security measures or relocation.</li><li>Establish and maintain a consolidated residence map, assistance response plan, and emergency alert and response system.</li><li>Work with Area Directors, HPIs and relevant field programme teams to update background documentation and analysis for context assessments, develop actor and stakeholder mapping, and maintain an operations stakeholder map.</li><li>Work with the Humanitarian Access and Safety and Security Director and Area Directors to develop safety and security scenario planning, including triggers for hibernation, relocation and evacuation of international staff under threat in high-risk situations.</li><li>Ensure appropriate and adequate contingency and emergency planning, including incident management, crisis management and HERP.</li><li>Promote a culture of safety and security planning, including effective journey planning in line with core safety and security principles.</li></ul><p><strong>Procedures and Protocols:</strong></p><ul><li>Develop, implement and maintain SCI international safety and security protocols, including emergency medical and evacuation procedures, coordinating with supporting Country Offices as needed.</li><li>Engage with HASS colleagues and external organisations to gather and analyse information on the security environment and develop context-specific standard operating procedures for programme implementation.</li><li>Ensure effective communication systems are in place, including communication trees, mobile phones and Thuraya networks.</li><li>Update and maintain written transportation and movement protocols to institutionalise procedures.</li><li>Develop and maintain a Go/No-Go area map in collaboration with Field Senior Management Teams and monitor staff compliance with approved safety and security measures.</li></ul><p><strong>Act in a Crisis:</strong></p><ul><li>Support Field Senior Management Teams during crises or emergencies by advising on possible response options and actions.</li><li>Immediately notify the Humanitarian Access and Safety and Security Director, DCD Operations, Operations Director and Country Office of events that affect, or may affect, staff safety and security or cause asset damage.</li><li>incidents.</li><li>Provide the Humanitarian Access and Safety and Security Director with regular updates on the security situation and actions taken to mitigate identified threats.</li><li>Support emergency evacuations in coordination with Area Directors, HPIs and the Humanitarian Access and Safety and Security Director.</li><li>Investigate security incidents and ensure appropriate follow-up.</li><li>Report security incidents promptly, in line with SCI protocols and using the online reporting system.</li></ul><p><strong>Capacity-building and gap-filling:</strong></p><ul><li>Support Field Office teams to strengthen safety and security capacity and provide deployable support during exceptional circumstances. Key responsibilities include:</li><li>Develop and deliver training modules that address identified knowledge gaps within field offices and implementing partners, strengthening local safety and security capacity.</li><li>Deliver HEAT and related safety and security training, including fire safety and first aid, where required.</li><li>Identify gaps in field office security management and planning and support resourcing and implementation of improvements.</li><li>Identify external training opportunities for field office programme, safety and security teams.</li><li>Support Safety and Security Officers in mentoring new and junior staff to strengthen recruitment, onboarding and professional development.</li><li>Develop effective Standard Operating Procedures and support their implementation.</li><li>Ensure movement control procedures are implemented effectively across all offices.</li><li>Coordinate with the HASS team to develop contingency plans for major events and critical incidents, share best practices, ensure consistency, and build implementing partners’ safety and security capacity.</li></ul><p>Deploy at short notice to support operations in any SCI programme area or temporarily cover vacant safety and security roles, under the Country Office line management structure.</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p><p><strong>Essential:</strong></p><ul><li>Relevant professional qualification in security, safety or risk management, together with proven experience in a similar senior security management role.</li><li>5 years of relevant experience with NGOs or similar</li><li>Expertise in current safety and security practices and issues affecting aid work globally.</li><li>Previous experience as an NGO Humanitarian Access/ Security Adviser/Manager</li><li>Fluent in English (written and spoken).</li><li>Good interpersonal skills with the ability to communicate at all levels, establish information and security networks, and coordinate with country authorities, none state actors, international organisations security forums and local NGOs.</li><li>Experience of working in high-risk areas contexts. Self-motivated with the ability to work autonomously in a highly stressful and challenging environments and circumstances.</li><li>Proven ability to undertake Security Risk assessments. </li><li>Proven, hands-on experience managing security incidents and crises at field or country office level, including activation of incident/crisis management plans, coordination of the response, and post-incident review.</li><li>Proven experience designing and delivering safety and security training programmes to national and international staff, including assessing training needs and evaluating training effectiveness.</li><li>Strong technical safety and security management skills (e.g. security risk assessment methodologies, security communications and incident-reporting systems), combined with demonstrated ability to transfer this expertise and build technical capacity within a national team through structured coaching and mentoring.</li><li>Be willing to attend training as directed and implement the outcomes of the training attended.</li><li>Ability to formulate and communicate analysis of a changing security environment.</li><li>Proven skills in concise and succinct report writing. Ability to prioritise security related tasks and complete reports to deadlines.</li><li>Strong leadership skills.</li><li>Proven knowledge of MS office applications and IT literacy and capacity to learn and use other packages.</li><li>Commitment to the aims and principles of Save the Children. In particular, a good understanding of the Save the Children mandate and child focus and an ability to ensure this continues to underpin all aspects of the job. Commitment to Save the Children child protection policy.</li></ul><p><strong>Desirable:</strong> </p><ul><li>Degree in Security Risk Management, Crisis/Disaster Management or a related field.</li><li>HEAT, First Aid & Health & Safety Training and/or qualifications</li><li>Operational experience in post war / disaster affected environments with NGO, Military or police background.</li><li>Recognised training/facilitation certification (e.g. Training of Trainers, HEAT Trainer).</li></ul><p>Additional language(s) – ideally perfect English and Arabic</p><p><strong>CHILD SAFEGUARDING</strong></p><p>Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; ore because they are responsible for implementing the police checking/vetting process staff.</p>
<p>Safeguarding Risk Rating: 1<br>Section/Unit: Operations<br>Grade Level: 1<br>Supervisor: T Coordinator / Operations Director<br>No. of Post: 1<br>Duty Station: Kassala- Khartoum<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>The Program/ Department / Team </strong>(Program / Department Summary)</p><p> </p><p>The Operations Department at Mercy Corpsis committed to ensuring high-quality support services that enable effective and efficient implementation of programs. WithinOperations, the IT unit is responsible for managing and maintaining all information and communication technology (ICT) systems, ensuring that the infrastructure is robust, secure, and responsive to the needs of the organization. The IT team supports both strategic planning and day-to-day operations, providing guidance, troubleshooting, and capacity-building to country and field office staff. The Roving IT Assistant plays a key role in extending this support to field offices, ensuringthat all staffhave the tools and systemsnecessary to performtheir duties effectively and securely, even in challenging environments</p><p><strong>The Position</strong>(General Position Summary)</p><p>Assist The IT O and Coordinator on Maintain the current IT system in the Mercy Corps office and ensure the proper functioning of equipment and network to meet office needs and demands in coordination and synchronizing system with the IT Systems Administrator. will serve as the primary point of contact for the programoffices concerning information technology and will assist in providing services to program employees and maintaining systems management.</p><p> </p><h4>Duties and responsibilities</h4><h2>Essential Responsibilities</h2><p> </p><ul><li>Ensure the availability and reliability of IT infrastructure, connectivity, and applications.</li><li>Support system security and compliance with organizational IT policies and procedures.</li><li>Perform proactive maintenance of IT equipment and infrastructure.</li><li>Facilitate information management and user access.</li><li>Assist in managing system security, user access rights,and licensing compliance.</li><li>Provide technicalsupport for softwareinstallations, migrations, and upgrades.</li><li>Assist in disposal of obsolete IT equipment in line with Mercy Corps asset disposal policy.</li></ul><p><br> </p><ul><li>Support database, network,and data storagemanagement and validation.</li><li>Maintain up-to-date recordsof IT inventory, licenses, and equipment. Coordinate asset tracking with field offices.</li><li>Track and report on communication contractsand license expiration/renewals.</li><li>Assist in procurement and deployment of IT assetsand infrastructure.</li><li>Provide technicalsupport to users(hardware/software/printer/scanner/etc.).</li><li>Monitor and maintain end-usersystems (updates, patching, spyware, antivirus, data backup).</li><li>Ensure the proper functioning and maintenance of office equipmentlike printers and copiers.</li><li>Document technical processes and assistwith drafting IT strategy and documentation.</li><li>Promote user training, support knowledge sharing,and identify capacity-building needs.</li><li>Perform other duties as assigned by the supervisor.</li></ul><p> </p><p> </p><p> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Activelylearns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practicesthe values of Mercy Corpsincluding respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in theirteam; encourages team membersto submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h2>Supervisory Responsibility</h2><p> </p><p>This positionhas no formal supervisory responsibilities. However, the RovingIT Assistant may provide basic technical guidance to staff in field offices as needed.Essential Responsibilities</p><p> </p><ul><li>Ensure the availability and reliability of IT infrastructure, connectivity, and applications.</li><li>Support system security and compliance with organizational IT policies and procedures.</li><li>Perform proactive maintenance of IT equipment and infrastructure.</li><li>Facilitate information management and user access.</li><li>Assist in managing system security, user access rights,and licensing compliance.</li><li>Provide technicalsupport for softwareinstallations, migrations, and upgrades.</li><li>Assist in disposal of obsolete IT equipment in line with Mercy Corps asset disposal policy.</li></ul><p><br> </p><ul><li>Support database, network,and data storagemanagement and validation.</li><li>Maintain up-to-date recordsof IT inventory, licenses, and equipment. Coordinate asset tracking with field offices.</li><li>Track and report on communication contractsand license expiration/renewals.</li><li>Assist in procurement and deployment of IT assetsand infrastructure.</li><li>Provide technicalsupport to users(hardware/software/printer/scanner/etc.).</li><li>Monitor and maintain end-usersystems (updates, patching, spyware, antivirus, data backup).</li><li>Ensure the proper functioning and maintenance of office equipmentlike printers and copiers.</li><li>Document technical processes and assistwith drafting IT strategy and documentation.</li><li>Promote user training, support knowledge sharing,and identify capacity-building needs.</li><li>Perform other duties as assigned by the supervisor.</li></ul><p> </p><p> </p><p> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Activelylearns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practicesthe values of Mercy Corpsincluding respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in theirteam; encourages team membersto submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h2>Supervisory Responsibility</h2><p> </p><p>This positionhas no formal supervisory responsibilities. However, the RovingIT Assistant may provide basic technical guidance to staff in field offices as needed.</p><h4>Minimum Qualification, Skills and Experience Required</h4><h2>Minimum Qualification & Transferable Skills</h2><p> </p><ul><li>A university degree or diplomain Information Technology, Computer Science,or a related field.</li><li>At least <strong>1–2 years </strong>of relevantIT support experience, preferably in a humanitarian or INGO context.</li><li>Proficiencyin troubleshooting hardware,software, and networkissues across Windowsand Microsoft 365 environments.</li><li>Experiencewith remote supporttools and basic networking (LAN/Wi-Fi setup, printers, routers, etc.).</li><li>Strong understanding of IT assetmanagement, including inventorytracking and user support documentation.</li><li>Internationally recognized qualification in project or program management (e.g., PMP, PRINCE2) or a willingness to obtain it within the first months of employment.</li><li>Knowledgeof Sphere standards and previous training in humanitarian response is preferred.</li><li>Excellent verbaland written communication skills in <strong>English</strong>; <strong>Arabic </strong>proficiency is an asset.</li><li>Willingness to travel frequently to field locations, often in challenging environments.</li></ul><p> </p><h2>Success Factors</h2><p>The successful Roving IT Assistant will be a service-oriented and proactive team player with a strong commitment to supporting field-based teams and ensuring uninterrupted IT operations. They will demonstrate patience, adaptability, and cultural sensitivity when working across diverse contexts. The ability to communicate technical information clearlyto non-technical users is critical.A keen attention to detail, a sense of responsibility, and the ability to prioritize tasks under pressure will contribute to success in this role. As the role evolves, the candidate is expected to take initiative, maintain confidentiality, and demonstrate continuous learning and professional development in IT best practices.</p><p><strong>Reports DirectlyTo: </strong>IT Coordinator / Operations Director</p><p><strong>Works DirectlyWith: </strong>IT Team (Central and Field) Operations and Logistics Teams Program Teams Finance and Administration External vendors and serviceproviders(Internet Vendors, Hardware Suppliers)</p><p> </p><p> </p><h2>Accountabilityto Participants and Stakeholders</h2><p>Mercy Corps team members are expected to support all efforts towardaccountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h2>Living Conditions / Environmental Conditions</h2><p>The position is based in Khartoum or Kassala and it requires to travel to support country programs, which may include travelto insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h2>Ongoing Learning</h2><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h2>Team Efficiency and Effectiveness</h2><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reachtheir full potential, and motivated to do their best work.</p><p><br> </p><p>We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><h2>Equal Employment Opportunity</h2><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin,disability (including HIV/AIDSstatus), marital status,military veteran statusor any other protected group in the locations where we work.</p><p> </p><h2>Safeguarding& Ethics</h2><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members,community members, programparticipants or others,are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>InteragencyMisconduct Disclosure Scheme.</strong></a><strong> </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline <a href="mailto:integrityhotline@mercycorps.org">(integrityhotline@mercycorps.org)</a>.</p><p> </p><p> </p>
<p>Section/Unit: Programme<br>Grade Level: BG5: Step: 3<br>Supervisor: Head of Finance and support functions<br>No. of Post: 1<br>Duty Station: Port Sudan with possibility to Move to Khartoum and with frequent travel to partners offices/ areas of operation<br>Duration: 1 year Renewable (Subject to performance and funding)<br>Closing Date: 18 August 2026</p><h4>Background</h4><p>Dan Church Aid is a Danish humanitarian, non-government and non-profit organisation dedicated to helping the world’s poorest. DCA works together with people and organizations across the world in 19 countries. DCA is a multi-mandated organisation working mostly in partnership with civil society organizations to save lives, to build resilient communities, and to fight extreme inequality.</p><p>DCA is a member of the ACT Alliance, one of the world's largest humanitarian alliances with over 130 member organisation. </p><p>DCA is a registered international NGO in Sudan with a Country Office in Port Sudan.</p><p>DCA is looking for an experienced Security and Liaison Officer to serve as the primary link between DCA and the Government of Sudan (GoS), particularly the Humanitarian Aid Commission (HAC). The role is responsible for government liaison, humanitarian access, security coordination and regulatory compliance to support DCA's operations in Sudan. In addition, the position provides operational and logistical support to the Country Office by coordinating local service providers, facilitating office logistical arrangements, maintaining effective relationships with suppliers and vendors, and supporting the smooth implementation of administrative and operational activities.</p><p><strong>Note:</strong> This position will be based in port Sudan but once HAC federal moves to Khartoum then the position will be relocated to Khartoum even prior to the full transitioning of port Sudan office.</p><p> </p><p>As Liaison Officer, be the primary link between DCA and the Government of Sudan (GoS), particularly the Humanitarian Aid Commission (HAC). This role is critical for all government related coordination and includes issuance of entry visas, work permits, securing travel permits, technical agreements, recruitment of staff and deconfliction clearances required to deliver life-saving aid to conflict-affected populations.</p><p> </p><p>As Country Security Officer, support the Country Office in the safe and effective implementation of DCA’s activities in Sudan by supporting safe programme delivery in complex and high-risk environments in Sudan. The position provides continuous security oversight, guidance, and monitoring to ensure that staff, assets, and premises are protected in line with DCA policies and best practices. This position will be based in port Sudan but once HAC federal moves to Khartoum, the position will be relocated to Khartoum even prior to the full transitioning of Port Sudan office.</p><p> </p><p>In addition to government liaison and security responsibilities, the Liaison and Security Officer will support the Country Office's operational and logistical functions by coordinating local logistical arrangements, maintaining effective relationships with suppliers, vendors, landlords, transport providers, hotels and other service providers, and facilitating administrative processes that contribute to the efficient implementation of DCA's operations.</p><h4>Duties and responsibilities</h4><figure class="table"><table><tbody><tr><td><p>The Liaison and Security Officer:</p><ul><li>Represents the primary link and point of contact between DCA Sudan office and the Sudanese authorities, in particular HAC. </li><li>Provides direct support to the CO through analysis, field missions, and crisis support. The role assists the Country Director in strengthening safety systems, improving operational access, and ensuring alignment with DCA’s global safety framework.</li></ul></td></tr><tr><td><p><strong>The role works closely with:</strong></p><ul><li>Sudan Country Director, the Head of Finance and Support Services as well as the Head of Programme (SMT).</li><li>Programme teams </li><li>Support function teams </li><li>Implementing partners </li><li>HQ Roving Security Advisor</li><li>HAC and other governmental institutions relevant to DCA’s work</li><li>INSO and the INGO liaison, safety and security focal points. </li><li>Local suppliers, contractors and service providers.</li><li>Hotels, transport providers and other operational vendors.</li><li>Landlords and facility management representatives.</li></ul></td></tr><tr><td><p><i><strong>As Liaison Officer: </strong></i></p><p><strong>1. Government Liaison & Regulatory Compliance</strong></p><ul><li><i>HAC Relations</i>: Act as the main focal point for the federal and state-level HAC. Ensure all DCA registrations, licenses, and permits are up to date.</li><li><i>Technical Agreements (TAs)</i>: Work with partners and lead if necessary the drafting, submission, and follow-up of Technical Agreements with relevant Line Ministries to ensure project implementation is legally cleared.</li><li><i>Visa & Work Permits</i>: Coordinate the processing of entry visas, stay permits, and work authorizations for international staff with the Ministry of Foreign Affairs and Immigration.</li><li><i>Reporting</i>: Compile and submit mandatory monthly, quarterly, and annual activity reports to the HAC in the required Sudanese government formats.</li></ul><p><strong>2. Humanitarian Access & Movement</strong></p><ul><li><i>Travel Permits</i>: Secure timely travel permits.</li><li><i>Deconfliction</i>: notify relevant authorities of movements to ensure the safety of humanitarian convoys.</li><li><i>Access Negotiation</i>: Support the Country Director in negotiating physical access to "Hard-to-Reach" areas, by building relationships with local community leaders and state authorities.</li></ul><p><strong>3. Operational & Recruitment Support</strong></p><ul><li><i>Labor Office Coordination</i>: Manage the recruitment process for national staff in compliance with the Sudan Labor Act and HAC Labor Office requirements, including advertising permits and joint interview panels.</li><li><i>Customs Clearance</i>: Liaise with customs authorities and the Ministry of Finance to facilitate the tax-exempt import of humanitarian goods (medical kits, food, specialised equipment).</li></ul><p><strong>4. Operational Logistics & Administrative Support</strong></p><ul><li>Support the planning and coordination of logistical arrangements for meetings, workshops, trainings, field visits and official events. </li><li>Liaise with local suppliers, service providers, hotels, transport companies, landlords and other vendors to facilitate the smooth implementation of Country Office operations. </li><li>Coordinate office logistical requirements, including maintenance, repairs, utilities and other operational support services, and follow up with vendors to ensure timely service delivery. </li><li>Support the Procurement and Administration functions in coordinating deliveries, collecting quotations when requested, and following up with suppliers on operational matters. </li><li>Assist in coordinating travel logistics, accommodation, transportation and other administrative arrangements for staff, consultants and visitors. </li><li>Maintain an updated database of key suppliers and service providers and foster positive working relationships to support efficient office operations.</li></ul><p><strong>5. Representation & Networking</strong></p><ul><li><i>Coordination Forums</i>: Represent DCA in the Humanitarian Access Working Group (HAWG) and the Liaison platform of Sudan INGO Forum to share information on bureaucratic impediments.</li><li>Stakeholder Mapping: Maintain an updated database of key government contacts, influential community leaders, and NGO peers to facilitate rapid problem-solving.</li></ul><p><i><strong>As Security Officer:</strong></i></p><p><strong>Security Analysis and Risk Monitoring</strong></p><ul><li>Monitor and analyse security, political, and conflict dynamics affecting DCA operations in Sudan</li><li>Support country teams in identifying and analysing threats to staff, assets, and programmes.</li></ul><p><strong>Risk Management and Safety Systems</strong></p><ul><li>Support development of mitigation measures.</li><li>Assist country offices in reviewing and updating SOPs, contingency plans, and safety procedures.</li></ul><p><strong>Movement Management</strong></p><ul><li>Conduct required security checks before each field mission.</li><li>Provide security briefings to teams before field deployments.</li><li>Ensure strict adherence to movement protocols and security procedures.</li></ul><p><strong>Premises and Asset Security Management </strong></p><ul><li>Conduct regular security assessments of premises and facilities.</li><li>Conduct regular security assessments and implement measures to strengthen base security.</li><li>Ensure guards perform their duties in accordance with established security protocols.</li></ul><p><strong>Access and Operational Support</strong></p><ul><li>Conduct field missions to support operational access and stakeholder engagement.</li><li>Assist in actor mapping</li></ul><p><strong>Liaison and coordination</strong></p><ul><li>Liaise with administrative authorities to secure approvals for operational activities and movements.</li><li>Engage actively in humanitarian security coordination groups in Sudan.</li></ul><p><strong>Incident and Crisis Management</strong></p><ul><li>Support incident analysis and reporting.</li><li>Participate in Incident Management Teams during crises.</li></ul></td></tr></tbody></table></figure><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Qualifications: </strong></p><ul><li>Education: Bachelor’s degree in Public Administration, International Relations,or a related social science.</li><li>Experience: Minimum of 2 years of professional experience specifically in a Liaison or Program Support role within an International NGO (INGO).</li><li>Proven experience navigating the Sudanese HAC system and Labor Office procedures.</li><li>Previous experience coordinating with local suppliers, service providers, hotels, transport companies or contractors is considered an advantage.</li><li>Languages: Native fluency in Arabic and professional proficiency in English (written and spoken).</li><li>Soft Skills: Exceptional negotiation and "soft-power" diplomatic skills.</li><li>Ability to remain calm and professional under extreme pressure or during long bureaucratic delays.</li><li>Strong understanding of the "Do No Harm" principle and humanitarian neutrality.</li></ul><p> </p><p><strong>Competencies and experience:</strong></p><p>Contextual Requirements</p><ul><li>Mobility: Must be willing to travel to volatile areas and stay in basic field accommodations.</li><li>Adaptability: The candidate must be able to pivot strategies quickly </li><li>Ethics: Strict adherence to DCA’s anti-corruption and safeguarding policies is mandatory, especially when dealing with high-stakes permit approvals.</li><li>Excellent interpersonal skills, emotional intelligence and communication skills, building trusted relationships with colleagues, partners and other stakeholders. </li><li>Strong team player with ability and flexibility to quickly adapt to new environments. </li><li>Strong analysis skills and attention to details.</li><li>Ability to work sometimes remotely and without an office as well under pressure.</li><li>Solution oriented and innovative thinking.</li><li>Ability to network and establish positive relationships with colleagues, partners, donors, and government representatives.</li><li>Strong organizational, coordination and multitasking skills, with the ability to manage multiple operational priorities while maintaining attention to detail.</li></ul><p><strong>We Offer:</strong></p><p>A contract for one year, starting in Sep 2026, with a three-month probation period (with possibility of extension based on funding availability and performance).</p><ul><li>A competitive salary and benefits package in accordance with experience and the National Staff Handbook.</li><li>The contract of employment is bound by the minimum requirements of the Labor Act for the Year 1997 and the maximum of our National Staff Handbook.</li><li>DCA promotes equal opportunity in terms of gender, race/ethnicity and belief and encourages all qualified and interested candidates to apply.</li><li>Everyone applying for a job with DCA must be ready to comply with our Staff Policy on Prevention of Sexual Exploitation, Abuse and Harassment and our Child Safeguarding Policy.</li><li>DCA conducts background checks as part of the recruitment process. It is a prerequisite that you can pass these checks and maintain this status throughout your employment with us. </li></ul><p>For further information please visit our website, http://www.danchurchaid.org</p><p><strong>How to apply</strong></p><p><strong>APPLICATION</strong><i><strong> </strong></i><strong>PROCESS</strong></p><ul><li>Candidates meeting the above requirements are requested to submit a CV, through Sudan job website detailing their experience and how they qualify for the role. Incomplete applications will not be considered.</li><li>As part of the recruitment process, shortlisted candidates will be asked to complete a technical assignment before participating in an interview.</li></ul>The contract of employment is bound by the minimum requirements of the Labor Act for the Year 1997 and the maximum of our National Staff Handbook.
DCA promotes equal opportunity in terms of gender, race/ethnicity and belief and encourages all qualified and interested candidates to apply.
Everyone applying for a job with DCA must be ready to comply with our Staff Policy on Prevention of Sexual Exploitation, Abuse and Harassment and our Child Safeguarding Policy.
DCA conducts background checks as part of the recruitment process. It is a prerequisite that you can pass these checks and maintain this status throughout your employment with us.
For further information please visit our website, http://www.danchurchaid.org
Please apply on this portal, sudanjob.net, with a motivation letter and your CV. Only applications consisting of a motivation letter and a CV will be considered and only short-listed candidates will be contacted.
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Programs<br>Grade Level: 2<br>Supervisor: Project Manager<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 9 Months<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><h4>The Program / Department / Team Summary</h4><p>The Solar-Powered Agro-Processing for Economic Livelihoods (SEAL) project, implemented by Mercy Corps and funded by the German Agency for International Cooperation (GIZ), aims to improve livelihoods, economic resilience, and food security in rural communities of Kassala State through the adoption of solar-powered agro-processing solutions. The project strengthens value addition and market linkages for smallholder farmers and MSMEs by supporting key activities: installation of solar-powered milling and drying equipment, capacity building for local technicians and entrepreneurs, business grants, and market access facilitation. By doing so, SEAL enhancesagricultural productivity, reduces post-harvest losses, creates income-generating opportunities, and promotes sustainable energy usage, ultimately contributing to inclusive economic growth and resilience in rural eastern Sudan.</p><h4>The Position</h4><p>The Project Officerwill be responsible for the day-to-day management and implementation of the SEAL project activities in Kassala.This includes coordinating project activities, liaisingwith beneficiaries, local solar companies, microfinance institutions, and agricultural cooperatives, monitoring progress against targets, and ensuring adherence to Mercy Corps policies and procedures. The role is critical in ensuring the project achieves its objectives of increasing adoption of solar-powered agro-processing equipment and improving livelihoods for small and micro-entrepreneurs.</p><h4>Duties and responsibilities</h4><h3>Duties and Responsibilities:</h3><h4>Planning, Implementing, and Oversight of Program Activities:</h4><p> </p><ul><li>Directly supportthe Project Managerin planning, coordinating, and implementing SEAL project activities.</li><li>Conduct assessments and mapping of farmer groups,cooperatives, solar companies, MSMEs, and other relevant stakeholders in rural Kassala.</li><li>Facilitate community-level demonstrations and awareness campaigns to stimulate adoption of solar-powered agro-processing equipment.</li><li>Conduct targetedtraining and technicalassistance for small and micro-entrepreneurs on sustainable agro-processing, equipment operation, and business management.</li><li>Provide mentorship and follow-up to SMEs and larger agribusinesses adopting solar technologies.</li><li>Monitor and supervise the performance of service providers, contractors, and projectpartners, ensuring compliance with project objectives.</li><li>Support the development and strengthening of business relationships between farmers, agribusinesses, cooperatives, and financial institutions to facilitate access to financing.</li><li>Review reportsfrom private sectorpartners and preparemilestone-based payment requestsand other project documentation.</li></ul><p> </p><h4>Administrative Support:</h4><p> </p><ul><li>Maintain comprehensive projectfiles, records, and databases.</li><li>Assist in preparing project documents, reports,presentations, and donorupdates.</li><li>Coordinate project meetings, workshops, and stakeholder engagements.</li><li>Oversee logistical arrangements including procurement, travel,and field activity support.</li></ul><p> </p><h4>Data Management:</h4><p> </p><ul><li>Collect, organize, and maintain project data, ensuring accuracy and completeness.</li><li>Assist in the analysis of project data and contribute to reporting on key outputsand outcomes.</li></ul><p> </p><h4>Monitoringand Evaluation:</h4><p> </p><ul><li>Support implementation of the projectmonitoring and evaluation (M&E) framework.</li><li>Collect and verify data on projectactivities and outcomes,ensuring alignment with logframe indicators.</li><li>Contribute to the preparation of progress and evaluation reportsfor internal and external stakeholders.</li></ul><p> </p><h4>StakeholderCoordination:</h4><p><br> </p><ul><li>Maintain activeengagement with projectstakeholders, including farmers,cooperatives, solar companies, MSMEs, consultants, and government agencies.</li><li>Coordinate communication, meetings, and partnerships between project actorsto enhance project effectiveness.</li></ul><p> </p><h4>Capacity Building:</h4><p> </p><ul><li>Support the design, delivery,and facilitation of training programsand workshops for beneficiaries, local solar companies, and cooperatives.</li><li>Provide follow-upand administrative supportfor capacity-building activities, ensuring participation and knowledge transfer.</li></ul><p> </p><p> </p><p>Collaboration/Networking, Representation and Coordination</p><ul><li>Represent the program to the Donor, Government officialsand other stakeholders as and when required to.</li><li>Maintain close working relationships with development organizations, and local partners, including representing the program at local coordination meetings as assigned.</li><li>Establish and maintain good coordination and working relationships with State, locality and lower-level leaders,representing Mercy Corpsand soliciting participation in activities where appropriate and as directed.</li><li>Lead coordination between financial service providers, fintechsand other PrivateSector Partners</li><li>Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps Europe and to not jeopardize its humanitarian mission.</li></ul><p> </p><p>Documentation, Monitoring, Evaluation and Reporting</p><ul><li>Work closely with the monitoring and evaluation team to conductstudies, to capturedata for measuring output and impact of the program; and to ensure accurate and timely flow of information from the field.</li><li>Prepare and submit timelyweekly, monthly, and quarterly reportsthat will be indicative of program progress during implementation. Respond to queriesif and when necessary and maintain proper filing system.</li><li>Provide followups, recommendations and solutions wherethere are challenges during implementation.</li><li>Other dutiesas assigned.</li></ul><p> </p><p>Security</p><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team members operatein a secure environment and are aware of policies.</li></ul><p><br> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Actively learns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h4>Supervisory Responsibility</h4><p>N/A</p><p> </p><h4>Accountability</h4><p><strong>Reports Directly To: Project Manager</strong></p><p><strong>Works Directly With: Projectofficer, finance team, procurement team and operations team</strong></p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Minimum Qualification & Transferable Skills</h4><ul><li>Required: Bachelor’s degree in Rural Development, RenewableEnergy, Engineering, Business Administration, Business Studies, Agriculture, or a related field.</li></ul><p> </p><ul><li>Minimum 3 years of professional experience in project management, preferably in agriculture, renewable energy, or rural development.</li></ul><p> </p><ul><li>Experience workingwith smallholder farmers,agro-processors, or MSMEsis highly desirable.</li><li>Familiarity with solar energy solutions, productive use of energy (PUE), and agro-processing technologies is an advantage</li><li>Good verbal and writtenEnglish communication, organizational, and negotiation skills.</li><li>Strong computerskills particularly office applications such as word, excel, Power point etc.</li><li>Demonstrated adaptability, creativity, enthusiasm, willingness to learn and self-accountability.</li><li>Excellent teamworkabilities, interpersonal and problem-solving skills,attention to detail.</li><li>Willingness to spend much time in the field and work closely with program target groups.</li><li>Strong organizational and report-writing skills.</li></ul><h4>Success Factors</h4><ul><li>Strong leadership working with operation and program staff.</li><li>Capacity to represent MC Europe with government officials, partners and leaders.</li><li>Demonstrated abilityto communicate effectively with team membersand other stakeholders.</li><li>Flexibility, adaptability and creativity in planning and problem solving.</li><li>Demonstrated abilitywork independently and effectively in extreme conditions.</li><li>Proven abilityto take initiative and be accountable for results.</li></ul><p> </p><h4>Living Conditions / Environmental Conditions</h4><p>The position is based in Kassala state and it requires up to 70% travel to project fields, which may include travel to insecurelocations where freedomof movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h4>Accountabilityto Participants and Stakeholders</h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4> </h4><h4>Living Conditions / Environmental Conditions</h4><p>The position is based in Kassala state and it requires up to 70% travel to project fields, which may include travel to insecurelocations where freedomof movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h4>Ongoing Learning</h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of theirtime to learningactivities that further their personal and/or professional growth and development</p><p><br> </p><h4>Team Efficiency and Effectiveness</h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><h4>Equal Employment Opportunity</h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status),marital status, militaryveteran status or any other protected group in the locations where we work.</p><p> </p><h4>Safeguarding& Ethics</h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, communitymembers, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>InteragencyMisconduct Disclosure Scheme</strong></a><strong>. </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</p><p> </p>
<p>Section/Unit: Programs<br>Grade Level: 1<br>Supervisor: Project Manager<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 10 Months<br>Closing Date: 10 Oct 2026</p><h4>Background</h4><h4>The Program / Department / Team Summary</h4><p>The Solar-Powered Agro-Processing for Economic Livelihoods (SEAL) project, implemented by Mercy Corps and funded by the German Agency for International Cooperation (GIZ), aims to improve livelihoods, economic resilience, and food security in rural communities of Kassala State through the adoption of solar-powered agro-processing solutions. The project strengthens value addition and market linkages for smallholder farmers and MSMEs by supporting key activities: installation of solar-powered milling and drying equipment, capacity building for local technicians and entrepreneurs, business grants, and market access facilitation. By doing so, SEAL enhancesagricultural productivity, reduces post-harvest losses, creates income-generating opportunities, and promotes sustainable energy usage, ultimately contributing to inclusive economic growth and resilience in rural eastern Sudan.</p><h4>The Position</h4><p>The MEAL Assistantwill lead the day-to-day monitoring, evaluation, accountability and learning (MEAL) functions of the SEAL project, ensuring that reliable evidence on project performance and results is generated, verified and used. He/she will operationalize the project MEL plan in line with the logframe and donor requirements; design and manage data collection tools and the project database; support the baseline and endline studies, the periodic market monitoring in Kassala and the market assessments and catalytic pilots in South and Central Darfur; run the community accountability and feedback mechanism; and document lessons learned to inform adaptive management and reporting.</p><p>The role works closely with the Project Officers, Project Assistant, the local sub-grantee partner, participating private sector actors and the Mercy Corps Sudan MEL team, and involves extensivefield travel and direct interface with project participants and market actors.</p><h4>Duties and responsibilities</h4><h4>MEL Planningand Systems:</h4><p> </p><ul><li>Support the ProjectManager in operationalizing the SEAL projectMEL plan, indicator plan (IPTT) and data-flow map in line with the project logframe,GIZ reporting requirements and Mercy Corps MEL minimum standards.</li><li>Maintain indicator referencesheets, targets and disaggregation (sex, age, displacement status, enterprise type and location) for all impact, outcome and output indicators.</li><li>Design, adapt and digitize data collection tools (participant registration forms, enterprise and market-actor surveys, trainingand event attendance records, pilot monitoring templates and case-study guides) using platforms such as KoboToolbox or CommCare.</li><li>Plan and coordinate the baseline assessment at project start-upand the endlinesurvey at closure, including sampling, enumerator recruitment and training, field supervision, data cleaning and analysis.</li></ul><p> </p><h4>Data Collection, Management and Quality Assurance:</h4><p> </p><ul><li>Lead routine monitoring data collection in Kassala, covering participation and inclusion, business performance of supported solar market actors, adoption of productive-use solar solutions, uptake of financing mechanisms and performance of catalytic pilots;coordinate partner-supported data collection for activities in South and Central Darfur.</li><li>Maintain the project databaseand participant registry,ensuring data are complete, accurate, up to date, backed up and handled in line with Mercy Corps data protection and responsible data policies.</li><li>Conduct regular data quality checks, field verification and spot-checks of data reported by project staff, the sub-grantee and private sectorpartners; document and resolve discrepancies.</li><li>Verify records submitted by solar suppliers, service providers and financial partners (sales, service delivery, trainingand certification records)that underpin milestone-based payments and indicator reporting.</li></ul><p> </p><h4>Analysis,Reporting and Results Measurement:</h4><p> </p><ul><li>Analyze monitoring data and updatethe IPTT monthlyand quarterly, trackingprogress against logframe targets and flagging variances and data gaps to the Project Manager.</li><li>Contribute MEL sections, indicator tables, data visualizations, success stories and case studiesto weekly, monthly, quarterly and donor reports.</li><li>Track, where feasible, employment and self-employment opportunities generated through supported enterprises and service providers.</li></ul><p><br> </p><h4>Market Intelligence, Assessments and Learning:</h4><p> </p><ul><li>Support the periodic rapid market assessments in Kassala through planning of field data collection, collection and analysis of market trend data with the ProjectOfficers, and production of quarterly market monitoring updates.</li><li>Support the specialist consultants undertaking the solar and productive-use energy market assessment in Southand Central Darfur,including review of tools, coordination of field data collection, quality assurance of data and review of draft reports.</li><li>Document lessons learned, business cases and implementation experience from financing mechanisms and catalyticpilots, producing learningbriefs and contributing to stakeholder learning and dissemination events.</li><li>Facilitate regularteam and partnerreflection sessions to review monitoring data and lessonsand inform adaptive management.</li></ul><p> </p><h4>Accountability and Community Feedback:</h4><p> </p><ul><li>Establish and maintain the project CommunityAccountability Reporting Mechanism (CARM), ensuring participants, market actors and communities are informed of feedback channels; receive, log, referand follow up feedback and complaints in line with Mercy Corps procedures and report on trends.</li><li>Support transparent participant and market-actor selection processes and verify compliance with agreed selection criteria, with attention to women- and youth-led enterprises, displaced populations and host communities.</li><li>Support monitoring of grants, incentives and equipment providedto partners and participants to minimize the risk of diversion or misuse, in line with the project conflict sensitivity and due diligence commitments.</li></ul><p> </p><h4>Capacity Building and Partner MEL Support:</h4><p> </p><ul><li>Train and coach projectstaff, enumerators and the local sub-grantee on MEL tools,data collection protocols, data quality standards, safeguarding in data collection and CARM.</li><li>Integrate sub-grantee and private sectorpartner monitoring into the projectMEL system through regular reporting templates, field verification and joint review processes.</li></ul><p> </p><p> </p><p>Collaboration/Networking, Representation and Coordination</p><ul><li>Represent the program to the Donor, Government officialsand other stakeholders as and when required to.</li><li>Maintain close working relationships with development organizations, and local partners, including representing the program at local coordination meetings as assigned.</li><li>Establish and maintain good coordination and working relationships with State, locality and lower-level leaders,representing Mercy Corpsand soliciting participation in activities where appropriate and as directed.</li><li>Liaise with the Mercy Corps Sudan MEL team to ensure SEAL monitoring, accountability and reporting are aligned with country-level MEL standards, tools and reporting requirements.</li></ul><p><br> </p><ul><li>Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps Europe and to not jeopardize its humanitarian mission.</li></ul><p> </p><p>Documentation, Monitoring, Evaluation and Reporting</p><ul><li>Work closely with the Project Manager and the Mercy Corps Sudan MEL team to conduct studies and capture data for measuring the output, outcomeand impact of the program,and to ensure accurate and timely flow of information from the field.</li><li>Prepare and submit timelyweekly, monthly, and quarterly reportsthat will be indicative of program progress during implementation. Respond to queriesif and when necessary and maintain proper filing system.</li><li>Provide followups, recommendations and solutions wherethere are challenges during implementation.</li><li>Other dutiesas assigned.</li></ul><p> </p><p>Security</p><ul><li>Ensure compliance with security procedures and policies as determined by country leadership.</li><li>Proactively ensure that team members operatein a secure environment and are aware of policies.</li></ul><p> </p><p> </p><p>SAFEGUARDING RESPONSIBILITIES</p><ul><li>Actively learns about safeguarding and integrates it into their work, includingsafeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><p> </p><h4>Supervisory Responsibility</h4><p>N/A</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><h4>Minimum Qualification & Transferable Skills</h4><p> </p><ul><li>Required: Bachelor’s degree in Statistics, Economics, Social Sciences, Development Studies, Agricultural Economics, Business Administration, Information Management, or a related field.</li></ul><p> </p><ul><li>Minimum 2 years of professional experience in monitoring, evaluation, accountability and learning for development or humanitarian programs, preferably in livelihoods, market systems, agriculture or renewable energy programming.</li></ul><p> </p><ul><li>Demonstrated experience in designing data collection toolsand conducting surveys, focus group discussions, key informant interviews and field verification.</li></ul><p> </p><ul><li>Proficiency in digital data collection platforms (KoboToolbox, CommCare, ODK or similar) and in data management and analysis using Excel; experience with Power BI, SPSS, Stata or R is an advantage.</li></ul><p> </p><ul><li>Sound understanding of results-based management, logframes, indicator tracking,data quality principles and community feedback and accountability mechanisms.</li></ul><p> </p><ul><li>Familiarity with market systemsdevelopment (MSD) approaches, private sector engagement or productive use of energy (PUE) is an advantage.</li></ul><p> </p><ul><li>Good verbal and writtencommunication skills in English and Arabic, with strong report-writing and documentation skills.</li></ul><p> </p><ul><li>Strong computerskills, particularly officeapplications such as Word, Exceland PowerPoint.</li></ul><p> </p><ul><li>Demonstrated adaptability, creativity, enthusiasm, willingness to learn and self-accountability.</li></ul><p> </p><ul><li>Excellent teamworkabilities, interpersonal and problem-solving skills,attention to detail.</li></ul><p> </p><ul><li>Willingness to spend much time in the field and work closely with program target groups.</li></ul><p> </p><ul><li>High levelof integrity and commitment to confidentiality, ethicaldata handling and safeguarding.</li></ul><h4>Success Factors</h4><ul><li>Strong attention to detail and commitment to data accuracy, integrity and confidentiality.</li></ul><p><br> </p><ul><li>Ability to translate monitoring data into clear, actionable evidencefor the team, partners and the donor.</li><li>Capacity to represent MC Europe with government officials, partners and leaders.</li><li>Demonstrated abilityto communicate effectively with team membersand other stakeholders.</li><li>Flexibility, adaptability and creativity in planning and problem solving.</li><li>Demonstrated abilityto work independently and effectively in extreme conditions.</li></ul><p>Proven abilityto take initiative and be accountable for results</p><h4>Accountability</h4><p><strong>Reports Directly To: ProjectManager</strong></p><p><strong>Works DirectlyWith: Project Officers,Project Assistant, Mercy Corps Sudan MEL team, local sub-grantee partner, finance team, procurement team and operations team</strong></p><p> </p><h4>Accountabilityto Participants and Stakeholders</h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4> </h4><h4>Living Conditions / Environmental Conditions</h4><p>The position is based in Kassala state and it requires up to 70% travel to project fields, which may include travel to insecurelocations where freedomof movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.</p><p> </p><h4>Ongoing Learning</h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team membersto dedicate 5% of theirtime to learningactivities that further their personal and/or professional growth and development</p><p> </p><h4>Team Efficiency and Effectiveness</h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process,and we remain committed to learning, improving, and growing together.</p><p> </p><h4>Equal Employment Opportunity</h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out differentbackgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status),marital status, militaryveteran status or any other protected group in the locations where we work.</p><p> </p><h4>Safeguarding & Ethics</h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, communitymembers, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and</p><p><br> </p><p>abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>InteragencyMisconduct Disclosure Scheme</strong></a><strong>. </strong>We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are requiredto complete mandatoryCode of Conduct elearning coursesupon hire and on an annual basis.</p><p>As an applicant, if you witnessor experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</p><p> </p>
<p>Vacancy No: 18<br>Section/Unit: Program<br>Grade Level: Grade 6 Step 1<br>Supervisor: Assistant Health Coordinator<br>No. of Post: 1<br>Duty Station: Kutum locality – North Darfur state<br>Duration: 12 months<br>Closing Date: 02 Sept 2026</p><h4>Background</h4><p><strong>GOAL’s mission </strong>is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. </p><p> </p><p>GOAL has been working in Sudan since 1985, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare, and education. GOAL implements a range of multi-sectoral development, resilience, recovery, and humanitarian responses programs by being sensitive to cross-cutting issues including gender, accountability, child protection, HIV/AIDS.</p><p> </p><p>GOAL is currently working directly in North Darfur and South Kordofan States, managed by GOAL offices in these states and in Port Sudan & Omdurman. The current GOAL programmes focus on four main sectors: Primary Health Care, Nutrition, Water Sanitation and Hygiene (WASH) and Food Security and Livelihoods (FSL).</p><p> </p><p><strong>General Description of the Role</strong></p><p>The Clinical Services Manager is responsible for providing leadership, technical guidance, and oversight to ensure the effective delivery of quality clinical and preventive health services across supported Primary Health Care Centers (PHCs). The Manager coordinates and supervises clinical operations, ensures compliance with national standards and donor requirements, strengthens referral systems, and supports health staff capacity development.<br>The role also involves coordination with local health authorities, partners, and community stakeholders to improve access, quality, and efficiency of integrated PHC and nutrition services.</p><p> </p><p><strong>Overall Objective of the Position</strong></p><p>To strengthen and ensure the provision of high-quality, accessible, and integrated clinical services at PHC level, contributing to improved health outcomes for vulnerable populations, especially children under five, pregnant and lactating women, and other at-risk groups.</p><h4>Duties and responsibilities</h4><p><strong>Clinical Service Planning and Coordination</strong></p><ul><li>Lead the planning and implementation of clinical service delivery across supported PHCs, ensuring integration of curative, preventive, and promotive health services.</li><li>Coordinate with Local Health Departments (LHDs), State Ministry of Health (SMoH), Community Health Committees (CHCs), and partners to align services with national primary health care standards.</li><li>Participate in health coordination and technical working group meetings at locality and state levels.</li><li>Facilitate collaboration between PHC clinical services and other sectors, including nutrition, WASH, protection, and community health.</li></ul><p> </p><p><strong>Quality Assurance and Service Delivery</strong></p><ul><li>Oversee the quality and performance of clinical services, including outpatient consultations, maternal and child health (MCH), reproductive health (RH), Expanded Program on Immunization (EPI), and disease surveillance.</li><li>Ensure adherence to national clinical protocols, guidelines, and infection prevention and control (IPC) standards.</li><li>Strengthen referral pathways between PHCs, stabilization centers, and higher-level facilities.</li><li>Supervise clinical teams and provide on-site technical guidance, case management reviews, and mentoring.</li><li>Support integration of nutrition services (CMAM, IYCF, NIPP) into routine PHC activities.</li></ul><p> </p><p><strong>Monitoring, Evaluation, and Reporting</strong></p><ul><li>Conduct regular monitoring visits to PHCs to evaluate service quality, data accuracy, and overall performance.</li><li>Review and analyze health information data (HMIS) to identify gaps, trends, and areas for improvement.</li><li>Ensure timely and accurate reporting of health indicators to the Health Coordinator, SMoH, and donors.</li><li>Document lessons learned, success stories, and best practices to inform continuous quality improvement.</li></ul><p> </p><p><strong>Supply Chain and Medical Logistics Management</strong></p><ul><li>Oversee forecasting, requisition, and distribution of essential medicines, medical supplies, and equipment.</li><li>Ensure proper stock management, recordkeeping, and rational use of medical commodities.</li><li>Coordinate with the Supply Chain and Warehouse Officers to ensure timely replenishment and accountability.</li><li>Supervise the safe disposal of expired or damaged medical items in compliance with national and donor procedures.</li></ul><p> </p><p><strong>Capacity Building and Staff Supervision</strong></p><ul><li>Lead capacity-building initiatives for clinicians, nurses, and allied health staff on key PHC components including (Nutrition, IMCI, RH, EPI, IPC, data management, etc.).</li><li>Conduct regular supportive supervision and on-the-job mentoring to strengthen clinical competencies.</li><li>Support development and implementation of training plans and clinical supervision tools in collaboration with SMoH and partners.</li></ul><p> </p><p><strong>Emergency Preparedness and Response</strong></p><ul><li>Support emergency health responses including disease outbreaks, new IDP arrivals, and other humanitarian crises.</li><li>Ensure health service continuity and compliance with emergency response protocols.</li><li>Coordinate with surveillance and outbreak response teams for early detection and containment.</li></ul><p> </p><p><strong>Other Duties</strong></p><ul><li>Represent the organization in relevant coordination forums and technical working groups.</li><li>Perform any other tasks assigned by her/his supervisor or the Health and Nutrition Coordinator or Area Manager to support program goals.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li><strong>Education:</strong> Bachelor’s degree in medicine, Nursing, Public Health, or another health-related field from a recognized institution. A Master’s degree in Public Health or Health Management is an asset.</li><li><strong>Experience:</strong> Minimum of 3 years of progressive experience managing PHC or clinical programs, preferably in humanitarian settings.</li><li><strong>Technical Skills:</strong> Strong knowledge of PHC service delivery, CMAM integration, RH, EPI, IPC, and data management systems.</li><li><strong>Donor Experience:</strong> Familiarity with ECHO, BHA, SHF, UNICEF, and WFP-supported projects is highly desirable.</li><li><strong>Computer Skills:</strong> Proficiency in MS Word, Excel, PowerPoint, and data reporting tools.</li><li><strong>Language:</strong> Excellent written and spoken English.</li><li><strong>Teamwork:</strong> Strong leadership, communication, and problem-solving skills; ability to work independently and in multidisciplinary teams.</li><li><strong>Workload Management:</strong> Ability to manage multiple priorities, meet deadlines, and perform effectively under pressure.</li></ul><p>Selected candidate must report physically to Kutum locallity to sign the employment contract and join the organization. </p><p> </p><p>Female candidates are strongly encouraged to apply</p><p>This job description is not incorporated in the employment contract. It is intended as a guide and should not be viewed as an inflexible specification as it may be varied from time to time in the light of strategic developments and following discussion with the post holder.</p><p> </p><p>GOAL has a Staff Code of Conduct, Safeguarding and Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty. </p><p> </p><p>Any candidate offered a job with GOAL will be expected to adhere to these policies and other GOAL and Donor policies. </p><p> </p><p>GOAL’s Conflict of Interest Policy applies to all recruitment processes. Staff will be required to declare Conflict of Interest during the process. </p>