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<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><b>At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. </b></p><br>Permanent Regular<br><p><b>Job Description:</b></p><br>Le Call Center Representative est un professionnel du service client qualifié et expérimenté, responsable de la gestion d’un large éventail d’interactions clients et du traitement des demandes et réclamations.<br>Ce rôle garantit l’excellence dans la prestation de service tout en contribuant à l’amélioration continue de l’expérience client. <br>Call Center Representative joue un rôle clé dans le maintien de la satisfaction clients, le renforcement de la relation avec la marque et la promotion des valeurs de service de Pluxee au quotidien.<ul><li><b>Assurer la prise en charge des appels entrants et sortants.</b></li><li><b>Traiter les tickets (demandes, informations, réclamations) émanant des différentes parties prenantes : clients, affiliés et consommateurs.</b></li><li><b>Contribuer activement à la satisfaction client en garantissant un service de qualité.</b></li><li><b>Participer à l’amélioration continue des processus et des procédures de traitement des tickets.</b></li><li><b>Identifier et remonter les incidents et anomalies (bugs) aux équipes dédiées.</b></li><li><b>Contribuer à l’atteinte des objectifs individuels, de l’équipe call center et de l’entreprise. </b></li><li><b>Réaliser toute </b><p><b><u><span>Compétences techniques (hard skills) :</span></u></b></p><br></li><li><b>Maîtrise des outils informatiques et logiciels</b> en lien avec la gestion de la relation client (Word, Excel, PowerPoint, CRM…)</li><li><b>Compétences en résolution de problèmes techniques</b>, pour assurer le support et l’accompagnement des stakeholders.</li><li>Application rigoureuse des scripts et standards qualité du centre d’appels.</li><li><p><b><u><span>Compétences interpersonnelles (soft skills) :</span></u></b></p><br></li><li><b>Excellent relationnel</b>, Aisance relationnelle et capacité à collaborer efficacement avec les équipes internes et les différents stakeholders</li><li><b>Esprit analytique</b>, pour comprendre, analyser et résoudre les problèmes rencontrés par clients, bénéficiaires, affiliers</li><li><b>Capacité à s’organiser et à gérer son temps</b>, Aptitude à s’organiser efficacement, à gérer son temps et à travailler de manière autonome ou en équipe selon les besoins.</li><li><b>Orientation client</b>, pour se focaliser sur la satisfaction et les besoins des clients avec un engagement à fournir un service exceptionnel.</li><li><b>Esprit d’équipe</b>, pour travailler efficacement avec d’autres départements ou collègues pour résoudre les problèmes des clients et améliorer les processus internes.</li><li><b>Résistance au stress</b>, pour rester calme et professionnel même sous pression, face à des clients, bénéficiaires mécontents ou lors des périodes de forte demande.</li><li><b>Réactivité et adaptabilité</b>, pour s'adapter aux différentes situations et aux changements.</li><li><span>Issu d'une formation de type Bac +3 minimum et Expérience d’au moins 1 an, idéalement dans un poste similaire en centre d’appel.</span></li><li><span>Une excellente maîtrise de la langue française à l'oral et à l'écrit est requise pour garantir le traitement des e-mails</span></li></ul><br><br><br><p><b>Why join Pluxee?</b></p><br><br><p><b>Join an inclusive team</b></p><br><p>Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.</p><br><p><b>Turn inspiration into possibility</b></p><br><p>Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.</p><br><p><b>Make a positive impact</b></p><br><p>Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.</p><br><p><b>Grow with us</b></p><br><p>Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.</p><br> </div>
<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law, - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>
<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law , - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis- à-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>- Monitors continuously the local economical, technical & social market trends for the assigned categories, sub-categories and suppliers (market surveys)<br> </p> <p>- Supports implementation of a worldwide category (sub-category strategy)<br> </p> <p>- Develops a country category, sub-category strategy in coordination and alignment with global category managers<br> </p> <p>- Performs internal / external analysis of respective categories, and organizes research on the market for alternatives in terms of potential suppliers/ prices/ products / services and in alignment with the respective category manager<br> </p> <p>- Identifies and initiates savings potential and improvement-opportunities (e.g. VA/VE and localization ideas in alignment with the respective category manager)<br> </p> <p>- Ensures a compliant supplier selection, release process, as well as preparation for the awarding and decision process according to defined thresholds and in alignment with the respective category manager<br> </p> <p>- Conducts relevant supplier contracts of complexity (e.g. Framework Agreement, Service Level Agreement, Quality Assurance Agreement) in close collaboration with legal department and respective country plants and in alignment with the respective category manager<br> </p> <p>- Ensures the publication of the negotiation results within the organization and purchasing network<br> </p> <p>- Performs complex national RfQs negotiations according to strategic framework based on purchase request and tender books of internal requestor and in alignment with the respective category manager<br> </p> <p>- Organizes regular coordination and review meetings with the relevant internal stakeholders to increase customer satisfaction<br> </p> <p>- Verifies monthly purchasing reporting and track it in the respective tools<br> </p> <p>- Executes and implements solutions for supplier escalations, especially for delivery delays and allocations to safeguard indirect material and services supplies and in alignment with the respective category manager<br> </p> <p>- Recovers non-conformance and non-performance costs from supplier (in escalation)<br> </p> <p>- Pushing suppliers to provide all required information for our business upon due time (e.g. warranty issues, potential delivery delays)<br> </p> <p>- Monitors suppliers contract adherence and validity continuously together with the internal contract, demand requestor and implements measures to solve deviations<br> </p> <p>- Meets strategic national suppliers regularly to exchange information and tackling actual topics, including regular on-site visits at the suppliers, technology know-how, and shares the result with the respective category manager<br> </p> <p>- Documents and archives all data in a process conform and auditable way<br> </p> <p>- Supports other purchasing organizations within aligned categories if requested<br> </p> <p>- Prepares addendums to update contracts according to newly negotiated conditions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Master s degree in Purchasing, Supply Chain, Business, or Engineering</li> <li>Minimum 2 years of experience in a similar field</li> <li>Strong understanding of the NPP process (Sourcing, RFQ, Negotiation, and Contracting)</li> <li>Knowledge of local and international supplier markets</li> <li>Basic legal knowledge (contracts, clauses, Incoterms)</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<ul><li><p><span>The Medical Value Partner is a key strategic leadership role requiring therapeutic area expertise and clear business understanding to identify and address the relevant medical needs in clinical practice to successfully support the optimal use of Roche products.</span></p><br></li><li><p><span>Linking the affiliate with the global medical affairs objectives to deliver on data generation, knowledge exchange/ data communication, and to lead Therapeutic Areas Experts engagement and development in a scientific manner.</span></p><br></li><li><p><span>Providing high caliber medical support to internal partners (Primary Points of Contact (PPOC: Patient Journey Partner “PJP” and Healthcare System Partner “HSP”), Regulatory) on scientific and medical issues to achieve the affiliate objectives.</span></p><br></li><li><p><span>Acting as a guardian for high standards of compliance, ethics and safety of Roche products, while putting the patient at the center of every action.</span></p><br></li><li><p><span>Leading specific transverse and strategic projects within the Innovation and Partnerships chapter</span></p><br></li><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products </span></p><br></li></ul><p><b>Primary Responsibilities and Accountabilities</b></p><br><p><b>Medical Strategy and Planning</b>:</p><br><ul><li><p><span>Identify unmet medical needs at medical and scientific customer sites</span></p><br></li><li><p><span>Identify key medical knowledge gaps and propose appropriate action plan</span></p><br></li><li><p><span>Develop Medical strategy, projects & tactics in the concerned therapeutic area to address questions and concerns from the scientific community</span></p><br></li><li><p><span>Develop clinical messages for the product line to support achieving the affiliate objectives</span></p><br></li><li><p><span>Lead the scientific affairs team to achieve the plan</span></p><br></li><li><p><span>Lead the pre-launch activities</span></p><br></li><li><p><span>Manage the budget</span></p><br></li><li><p><span>Implement tools to monitor the medical activities </span></p><br></li><li><p><span>Attend appropriate regional and international scientific congresses</span></p><br></li></ul><p><b>TAE interactions & development:</b></p><br><ul><li><p><span>Responsible for setting up and follow up of 1 to 1 meeting and Advisory Boards to collect input on disease areas, treatment algorithms, clinical data, unmet medical needs, protocol design, and medical education needs.</span></p><br></li><li><p><span>Maintain, strengthen, and develop sustainable partnership with KOLs/ Scientific Associations</span></p><br></li><li><p><span>Coordinate and follow up of the Medical insights collection related to the medical strategy. </span></p><br></li><li><p><span>Responsible for presenting medical content: pipeline and medical educational content</span></p><br></li></ul><p><b>Compliance:</b></p><br><ul><li><p><span>Make sure all service activities and behavior in business are in compliance to Roche standards and guidelines (Symphony, SOPs, and code of conduct)</span></p><br></li><li><p>Clinical Operations:</p><br></li><li><p><span>Plan, design, Oversight of execution and report of clinical trials according to ICH-GCP, Roche SOPs and local regulation. </span></p><br></li><li><p><span>Identify opportunities to engage Roche Tunisia in local Investigator Initiated Studies</span></p><br></li><li><p><span>Development of effective interactions with clinical Operations including but not limited to placing studies, provide input on feasibility, sites and investigator selection.</span></p><br></li></ul><p><b>Internally:</b></p><br><ul><li><p><span>Work cross-functionally with internal functions to ensure strategic alignment and in Global squads as needed</span></p><br></li><li><p><span>Act as the medical expert in disease and product by detecting, analyzing and sharing new data about the portfolio products and competitive assets with Disease Area Team</span></p><br></li><li><p><span>Support regulatory and healthcare system shaping to achieve timely products registration and access</span></p><br></li><li><p><span>Approval of promotional materials, and external medical content in accordance with Roche SOPs </span></p><br></li><li><p><span>Support the Pharmacovigilance and Medical Information Responsible</span></p><br></li></ul><p><b>Medical Projects:</b></p><br><ul><li><p><span>Lead strategic Projects within the affiliate to accelerate switch to innovation</span></p><br></li></ul><p><b>Medical information:</b></p><br><ul><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products</span></p><br></li><li><p><span>Ensure that all enquiries related to designated Roche Products received from all sources (e.g. via phone; e-mail; letter; fax; face to face) are resolved to the required standard.</span></p><br></li><li><p><span>Respond or triage all unsolicited enquiries from customers on Roche products, including both on and off-label enquiries. </span></p><br></li><li><p><span>Ensure they provide scientific, balanced and up to date information on Roche products to external and internal customers.</span></p><br></li><li><p><span>Ensure responses are timely, meeting local requirements</span></p><br></li><li><p><span>Identify, collecting and reporting any AE and/or other reportable event and forward to drug safety department within timelines described in relevant SOPs</span></p><br></li><li><p><span>Identify and reporting any product quality complaint and forward to local complaint manager within timelines described in relevant SOPs.</span></p><br></li><li><p><span>Ensure integrity and scientific accuracy of the MI responses if applicable. </span></p><br></li><li><p><span>Ensure copyright compliance for documents provided to the customer if applicable.</span></p><br></li></ul><p><b>Professional and Technical Requirements</b></p><br><p><b>Education/Qualifications:</b></p><br><ul><li><p><span>Medical degree/Scientific background</span></p><br></li><li><p><span><span>Business administration and Project management training is a plus</span></span></p><br></li></ul><p><b>Experience, Knowledge & Competencies</b></p><br><br><p><b>Experience</b></p><br><ul><li><p><span>Professional experience within pharmaceutical industry desirable but not mandatory</span></p><br></li><li><p><span>Experience and knowledge of oncology therapeutic area is preferable</span></p><br></li><li><p><span>Knowledge of the overall drug development process relevant to pharmaceutical/ biothechnology organizations </span></p><br></li><li><p><span>Experience in development and implementation of clinical trials</span></p><br></li><li><p><span>Experience in the principles and techniques of data analysis, interpretation and clinical relevance</span></p><br></li><li><p><span>Experience of writing clinical publications and delivery of scientific presentations</span></p><br></li><li><p><span>Relationships with external TAEs, and external organization is strongly preferred</span></p><br></li><li><p><span>Experience in working with senior business leaders, clinicians and regulatory authorities</span></p><br></li></ul><p><b>Knowledge:</b></p><br><ul><li><p><span>ICH,GCP and local regulations</span></p><br></li><li><p><span>Appreciate the diversity of working with multifunction teams</span></p><br></li><li><p><span>Knowledge of drug discovery & commercialization process</span></p><br></li><li><p><span>MS office literate</span></p><br></li><li><p><span>Fluent English language knowledge, written and verbal</span></p><br></li></ul><p><b>Competencies:</b></p><br><ul><li><p><span>Strategic thinking</span></p><br></li><li><p><span>Leadership skills</span></p><br></li><li><p><span>Analytical skills</span></p><br></li><li><p><span>Results orientation</span></p><br></li><li><p><span>Communication, interpersonal and networking skills</span></p><br></li><li><p><span>Negotiation skills</span></p><br></li><li><p><span>Presentation skills</span></p><br></li><li><p><span>Knowledge in data analysis and statistics</span></p><br></li></ul><p><b>Mindset:</b></p><br><ul><li><p><span>Strong organization skills</span></p><br></li><li><p><span>Good communication skills</span></p><br></li><li><p><span>Good time and priority management</span></p><br></li><li><p><span>Strong team player</span></p><br></li><li><p><span>Open-minded and flexible</span></p><br></li><li><p><span>Customer service orientated</span></p><br></li><li><p><span>Entrepreneurial spirit with strong partnership skills </span></p><br></li><li><p><span>Growth mindset, coaching, active listening </span></p><br></li><li><p><span>Ability to learn and self-challenge quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside</span></p><br></li><li><p><span>Autonomous and altruistic in supporting the global network</span></p><br></li><li><p><span>High sense of integrity in everything he/she does (ie open, honest, ethical and authentic)</span></p><br></li><li><p><span>Facilitator leveraging internal and external networks to create value, share and scale</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
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Job : <p>Join our dynamic company specializing in the sale of <strong>IT solutions</strong> and based in <strong>Tunis</strong>. As a <strong>Sales Administrator</strong>, you will be at the heart of our commercial operations, actively contributing to our growth and customer satisfaction. This is a unique opportunity to develop your career in a stimulating and forward-looking environment.</p><br><br><p>Your role will be essential in ensuring the smooth running of commercial processes, from order taking to delivery and customer follow-up. You will participate in optimizing workflows and continuously improving the performance of the sales team. The goal is to guarantee an impeccable customer experience while effectively supporting our sales teams.</p><br><br><p>On a daily basis, your tasks will cover a wide range of key activities:</p><br><br><ul><li>Careful management of the customer database and orders.</li><li>Coordination with internal teams (sales, logistics, billing) to ensure optimal file follow-up.</li><li>Handling customer information requests and resolving any disputes.</li><li>Preparing necessary elements for sales reports.</li><li>Administrative support for sales representatives.</li><li>Updating sales tracking tools.</li></ul><p>This role requires flawless organization and excellent communication skills.</p><br><br> <br> Required profile : <p>You hold a degree of level <strong>Bachelor's +3/4/5</strong>. Training in <strong>Sales Administration / After-Sales Service</strong>, <strong>Sales / Trade / Export</strong> or an equivalent course is highly appreciated.</p><br><br><p>A first professional experience of <strong>1 to 3 years</strong> in a similar role is sought. Experience in the IT sector would be a major asset.</p><br><br><p>To excel in this role, several skills are essential:</p><br><br><ul><li>Proficiency in IT tools and CRM software.</li><li>Excellent organizational and priority management skills.</li><li>Strong sense of customer service and problem-solving ability.</li><li>Good writing and interpersonal skills.</li><li>Ability to work in a team and adapt to a dynamic environment.</li><li>Very good command of French and English.</li></ul><p>If you are proactive, rigorous, and passionate about sales and service, we are very interested in your profile.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful. If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below. The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Perform detail checks on customer orders to capture the highest level of accuracy and detail.</li><li>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</li><li>Identify, discuss and resolve issues</li><li>Provide actionable data to various support groups as needed</li><li>Work independently whilst working within the team</li><li>Support process and quality improvements in the Contact Centre</li><li>Identify order/product opportunities and issues, then determine when escalation is necessary</li><li>Investigate and respond to all quality issues</li><li>Perform verification and process of credit</li><li>Investigate customer complaints and non-conformance issues</li><li>Prepare and submit reports to the quality management team</li><li>Solve practical problems and deal with a variety of variables in situations.</li><li>Define problems, collect data, establish facts, and draw valid conclusions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements & Qualifications</p><ul><li>A minimum of 1 year experience in a similar role</li><li>A fluent level in English is a must</li><li>Contact Centre experience is required</li><li>Knowledgeable of quality assessment processes is a plus</li><li>Self-motivated and goal oriented</li><li>Strong Communication Skills</li><li>Advanced MS office (Excel / Power Point /Word)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Description de l'entreprise<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Description du poste<p>- Monitors continuously the local economical, technical & social market trends for the assigned categories, sub-categories and suppliers (market surveys)<br></p><br><p>- Supports implementation of a worldwide category (sub-category strategy)<br></p><br><p>- Develops a country category, sub-category strategy in coordination and alignment with global category managers<br></p><br><p>- Performs internal / external analysis of respective categories, and organizes research on the market for alternatives in terms of potential suppliers/ prices/ products / services and in alignment with the respective category manager<br></p><br><p>- Identifies and initiates savings potential and improvement-opportunities (e.g. VA/VE and localization ideas in alignment with the respective category manager)<br></p><br><p>- Ensures a compliant supplier selection, release process, as well as preparation for the awarding and decision process according to defined thresholds and in alignment with the respective category manager<br></p><br><p>- Conducts relevant supplier contracts of complexity (e.g. Framework Agreement, Service Level Agreement, Quality Assurance Agreement) in close collaboration with legal department and respective country plants and in alignment with the respective category manager<br></p><br><p>- Ensures the publication of the negotiation results within the organization and purchasing network<br></p><br><p>- Performs complex national RfQs negotiations according to strategic framework based on purchase request and tender books of internal requestor and in alignment with the respective category manager<br></p><br><p>- Organizes regular coordination and review meetings with the relevant internal stakeholders to increase customer satisfaction<br></p><br><p>- Verifies monthly purchasing reporting and track it in the respective tools<br></p><br><p>- Executes and implements solutions for supplier escalations, especially for delivery delays and allocations to safeguard indirect material and services supplies and in alignment with the respective category manager<br></p><br><p>- Recovers non-conformance and non-performance costs from supplier (in escalation)<br></p><br><p>- Pushing suppliers to provide all required information for our business upon due time (e.g. warranty issues, potential delivery delays)<br></p><br><p>- Monitors suppliers contract adherence and validity continuously together with the internal contract, demand requestor and implements measures to solve deviations<br></p><br><p>- Meets strategic national suppliers regularly to exchange information and tackling actual topics, including regular on-site visits at the suppliers, technology know-how, and shares the result with the respective category manager<br></p><br><p>- Documents and archives all data in a process conform and auditable way<br></p><br><p>- Supports other purchasing organizations within aligned categories if requested<br></p><br><p>- Prepares addendums to update contracts according to newly negotiated conditions</p><br><br><br>Qualifications et Expérience<ul><li>Master’s degree in Purchasing, Supply Chain, Business, or Engineering</li><li>Minimum 2 years of experience in a similar field</li><li>Strong understanding of the NPP process (Sourcing, RFQ, Negotiation, and Contracting)</li><li>Knowledge of local and international supplier markets</li><li>Basic legal knowledge (contracts, clauses, Incoterms)</li></ul><br><br>Avantages <p><em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br></em></p><br><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. </p><br><p>LEONI Wiring Systems Tunisia SARL</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Contexte du poste </strong> </p><br> <br> <p>La nouvelle Stratégie Nationale de Lutte Contre l’Extrémisme Violent et le Terrorisme (SNLCEVT)1 2023-2027 de la Tunisie et son Plan d’Action National présentent une opportunité de renforcement des approches inclusives et coordonnées, répondant concrètement aux besoins des citoyens. La prévention occupe désormais une place centrale dans la stratégie nationale, qui repose sur une approche intégrée combinant des dimensions préventives, sociales, éducatives et culturelles à des mesures sécuritaires. </p><br> <br> <p>L’approche de prévention de l’extrémisme violent (PEV) du Programme des Nations Unies pour le Développement (PNUD) en Tunisie adopte une vision intégrée, visant à la fois les facteurs structurels de fragilisation de la cohésion sociale et les déclencheurs liés aux réponses sécuritaires. Le projet « TARABOT – Cohésion pour prévenir la violence » réalise cette approche, en bâtissant sur le partenariat entre le PNUD et la Commission Nationale de Lutte Contre le Terrorisme (CNLCT) qui a été établi en 2018. </p><br> <br> <p>En 2026-2029 la troisième phase du projet poursuit quatre objectifs spécifiques : </p><br> <br> <p>1.Les mécanismes de mise en œuvre de la SNLCEVT garantissent la coordination interministérielle, la transparence, la redevabilité et l’apprentissage pour une adaptation continue aux changements du contexte ; </p><br> <br> <p>2.Les jeunes des régions vulnérables accèdent à des espaces de jeunesse attractifs, renforçant leur inclusion, leurs compétences et leur résilience face aux comportements à risque ; </p><br> <br> <p>3.Les jeunes fragilisés par les comportements à risque ou en conflit avec la loi bénéficient de parcours de réhabilitation intégrés, favorisant leur réinsertion sociale et réduisant les risques de récidive ou de radicalisation ; </p><br> <br> <p>4.Le système de signalement et fichage appliqué à la PEV est révisé en conformité avec les droits de l’homme et les principes de l’État de droit. </p><br> <br> <p>À ce titre, le PNUD recrute un.e Spécialist.e national.e pour appuyer la réalisation des activités du projet dont la théorie de changement est centrée sur le renforcement de la cohésion sociale. Plus spécifiquement, la/le Spécialist.e national.e sera responsable d’assurer la réalisation des objectifs 2 et 3. </p><br> <br> <p><strong>Attributions et résponsabilités</strong> </p><br> <br> <p>Sous la supervision du/de la Conseiller.e Technique Principal.e (CTP), la/le Spécialist.e national.e en Cohésion Sociale aura pour mission d’appuyer la mise en œuvre des activités du projet TARABOT. </p><br> <br> <p>La/le Spécialist.e national.e est appelé.e à fournir en particulier les services suivants : </p><br> <br> <br> <p>1. <u>Conseiller et contribuer à la mise en œuvre efficace du projet</u> : </p><br> <br> <ul> <li>Assurer la mise en œuvre des activités du projet conformément au plan de travail annuel, aussi bien au niveau national que local, spécifiquement et prioritairement pour les produits 2 et 3 du document de projet. </li> </ul> <br> <ul> <li>Participer activement aux efforts de programmation et prise de décision au sein de l’équipe, et contribuer à la documentation de ces efforts. </li> </ul> <br> <ul> <li>Assurer le suivi des parties responsables pour la mise en œuvre du projet et spécifiquement à travers l’élaboration, encadrement et contractualisation de <i>Responsible Parties (RPs).</i> </li> </ul> <br> <ul> <li>Coordonner étroitement avec l’Analyste de projet pour assurer le suivi financier des RPs et la conformité aux normes PNUD en matière du <i>Harmonized Approach to Cash Transfers (HACT)</i>. </li> </ul> <br> <ul> <li>Produire des termes de référence et notes conceptuelles des activités programmées, des consultations, des acquisitions et de toute autre sous-traitance requise dans le cadre du projet. </li> </ul> <br> <ul> <li>Assurer la supervision du poste d’Associé à la Cohesion Sociale, y compris : </li> </ul> <br> <ul> <li>Definition et suivi de la réalisation des objectifs annuels ; </li> </ul> <br> <ul> <li>Gestion de performance et développement professionnel ; et </li> </ul> <br> <ul> <li>Priorisation des tâches et coordination avec les collègues. </li> </ul> <br> <p>2. <u>Conseiller et contribuer à gérer et consolider les partenariats </u>: </p><br> <br> <ul> <li>Assurer un accompagnement technique des partenaires institutionnels et associatifs en matière d’approches aux renforcement de la cohésion sociale. </li> </ul> <br> <ul> <li>Création d’un mécanisme de consultation multi-acteur pour le suivi et évaluation de la mise en œuvre des produits 2 et 3. </li> </ul> <br> <ul> <li>Faciliter la collaboration interministérielle au sein du gouvernement et entre CNLCT et ministères clé. </li> </ul> <br> <ul> <li>Encadrer et faciliter la collaboration entre institutions et la société civile. </li> </ul> <br> <ul> <li>Appuyer la communication et la coordination entre le projet et les partenaires locaux et nationaux. </li> </ul> <br> <ul> <li>Appuyer la communication et collaboration entre différents partenaires, y inclus CNLCT, société civile, autorités publiques locales, forces de sécurité et secteur privé. </li> </ul> <br> <ul> <li>Appuyer la coordination et les synergies avec d’autres interventions dans le domaine de la PEV et/ou de la cohésion sociale et mis en œuvre par le Système des Nations Unies (du PNUD en premier lieu) et/ou les agences du développement présents en Tunisie, au niveau national et dans les territoires d’intervention de TARABOT. </li> </ul> <br> <br> <ul> <li>Identifier les domaines de partenariats techniques possibles avec d’autres agences et bailleurs de fonds. </li> </ul> <br> <p>3. <u>Promouvoir la gestion du savoir et des meilleures pratiques :</u> </p><br> <br> <ul> <li>Fournir une expertise technique en matière de la cohésion sociale adaptée aux spécificités du contexte tunisien à l’ensemble de la mise en œuvre et du suivi des activités du projet. </li> </ul> <br> <ul> <li>Assurer la cohérence et la qualité des approches programmatiques déployées en matière de renforcement de la cohésion sociale, prévention des comportements à risque des jeunes et réintégration de jeunes vulnérables. </li> </ul> <br> <ul> <li>Apporter des conseils opérationnels aux différents partenaires du projet (CNLCT, autorités locales, société civile) sur les stratégies de mise en œuvre permettant l’atteinte des effets escomptés en matière de la cohésion sociale. </li> </ul> <br> <ul> <li>Appuyer la préparation des rapports annuels du projet (état d’avancement, défis, opportunités, recommandations). </li> </ul> <br> <ul> <li>Participer à la capitalisation des expériences et leçons apprises du projet. </li> </ul> <br> <ul> <li>Contribuer à la production d’études de cas et exemples de réussite pour la dissémination des leçons apprises par le projet. </li> </ul> <br> <ul> <li>Promouvoir la visibilité du projet et de ses résultats. </li> </ul> <br> <ul> <li>Contribuer aux efforts de formation et de renforcement des capacités des parties prenantes du projet. </li> </ul> <br> <p>Le titulaire du poste accomplit d'autres tâches relevant de son profil fonctionnel, jugées nécessaires au bon fonctionnement du Bureau et de l'Organisation. </p><br> <br> <p><strong>Arrangement institutionnel </strong> </p><br> <br> <p> La/le Spécialist.e national.e en Cohésion Sociale sera sous la supervision directe de la/du Conseiller.e Technique Principal.e du projet TARABOT du PNUD en Tunisie. </p><br> <br> <p><strong>Compétences</strong> </p><br> <br> <p> La/le candidat.e devra démontrer les competence suivantes : </p><br> <br> <br> <p><u>Compétences de base</u> </p><br> <br> <p>Obtenir des résultats : </p><br> <br> <br> <p>NIVEAU 3 : Fixer et harmoniser des objectifs ambitieux mais réalisables pour plusieurs projets, et avoir un impact durable </p><br> <br> <br> <br> <p>Faire preuve d'innovation : </p><br> <br> <br> <p>NIVEAU 3 : Anticiper et atténuer les risques potentiels, développer de nouvelles idées pour résoudre des problèmes complexes </p><br> <br> <br> <br> <p>Apprendre en permanence : </p><br> <br> <br> <p>NIVEAU 3 : Créer et saisir des opportunités pour élargir ses horizons et diversifier ses expériences </p><br> <br> <br> <br> <p>S'adapter avec agilité : </p><br> <br> <br> <p>NIVEAU 3 : Initier et promouvoir le changement de manière proactive, gérer plusieurs demandes concurrentes </p><br> <br> <br> <br> <p>Agir avec détermination : </p><br> <br> <br> <p>NIVEAU 3 : Voir au-delà des tâches immédiates et des obstacles, et prendre des mesures pour obtenir de meilleurs résultats </p><br> <br> <br> <br> <p>S'impliquer et collaborer : </p><br> <br> <br> <p>NIVEAU 3 : Faire preuve de sens politique, naviguer dans un environnement complexe, promouvoir la collaboration interinstitutionnelle </p><br> <br> <br> <br> <p>Favoriser la diversité et l'inclusion : </p><br> <br> <br> <p>NIVEAU 3 : Reconnaître les avantages d'une main-d'œuvre diversifiée et promouvoir l'inclusion </p><br> <br> <br> <br> <br> <br> <p><u>People Management Competencies</u> </p><br> <br> <p>Les competences PNUD en matière de gestion du personnel sont disponibles sur ce <u>site</u><u>. </u> </p><br> <br> <p><u>Compétence transversales et techniques</u> </p><br> <br> <p><strong>Domaine Thématique </strong></p><br> <br> <br> <p><strong>Nom </strong></p><br> <br> <br> <p><strong>Définition </strong></p><br> <br> <br> <br> <p>Orientation et Stratégie de géstion </p><br> <br> <br> <p>Pensée Systémique </p><br> <br> <br> <p>Capacité à utiliser l'analyse objective des problèmes et le jugement pour comprendre comment des éléments interdépendants coexistent au sein d'un processus ou d'un système global, et à considérer comment la modification d'un élément peut avoir un impact sur d'autres parties du système. </p><br> <br> <br> <br> <p>Développement des Affaires </p><br> <br> <br> <p>Facilitation des Connaissances </p><br> <br> <br> <p>Capacité à animer des individus et des groupes, en interne et en externe, et à concevoir et faciliter des activités pour partager et échanger des connaissances, des informations et des idées. Connaissance des outils et des approches pour stimuler la participation active, la contribution et l'échange. </p><br> <br> <br> <br> <p>Gestion des Affaires </p><br> <br> <br> <p>Suivi et Évaluation (S&É) </p><br> <br> <br> <p>Capacité à surveiller systématiquement les résultats des stratégies, programmes et activités afin de s'assurer qu'ils sont mis en œuvre efficacement. Capacité à fournir aux gestionnaires et aux parties prenantes clés un retour d'information et des rapports réguliers sur la cohérence ou l'écart entre les activités planifiées et la gestion et les résultats du programme. Capacité à porter un jugement indépendant sur la gestion et les résultats des stratégies, programmes et activités, sur la base de critères et de repères définis, en tenant compte des besoins et des préoccupations actuels et futurs du client.Connaissance et compréhension des cadres, concepts, méthodologies, systèmes, processus et outils de suivi et d'évaluation. Capacité à porter un jugement indépendant basé sur des critères et des repères établis. Capacité à anticiper les besoins et les préoccupations futurs du client. </p><br> <br> <br> <br> <p>Gestion des partenariats </p><br> <br> <br> <p>Mobilisation des ressources </p><br> <br> <br> <p>Savoir identifier les sources de financement, aligner les besoins de financement (programmes/projets/initiatives) sur les possibilités de financement et établir un plan pour répondre aux besoins de financement. </p><br> <br> <br> <br> <p>Gestion des partenariats </p><br> <br> <br> <p>Patenariats émergents </p><br> <br> <br> <p>Savoir collaborer avec des partenaires émergents, élaborer et coordonner une stratégie et mettre au point des approches visant à développer et à gérer ces nouveaux partenariats stratégiques. </p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales de la NPSA réussie</strong> </p><br> <br> <p><strong>Exigences minimales en matière d'éducation</strong> </p><br> <br> <br> <p>Un diplôme universitaire avancé (Master ou equivalent) en Développement Communautaire, Planification, Genre, Sciences Sociales, Sciences Politiques, Economie ou tout autre domaine reconnu équivalent est requis, </p><br> <br> <p><u>ou </u> </p><br> <br> <p>Un diplôme de premier cycle (licence ou equivalent) dans les domaines susmentionnes combine avec 2 annees d’experience supplémentaires sera dument pris en consideration en lieu du diplôme universitaire avancé. </p><br> <br> <br> <br> <p><strong>Nombre minimum</strong> </p><br> <br> <p><strong>d'années d'expérience</strong> </p><br> <br> </div>
<p>JOB DESCRIPTION: At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</p><p>In Abbott's Established Pharmaceuticals Division (EPD) We are committed to providing high-quality, trusted medicines that improve health outcomes and enhance lives around the world. Our teams work collaboratively to ensure patients have access to safe, effective, and affordable treatments while maintaining the highest standards of quality and compliance.</p><p>About the Role</p><p>Abbott is seeking a highly motivated Senior Specialist Pharmacovigilance (Affiliate Safety Representative) to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards. As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><p>Key Responsibilities</p><ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul>
<p>Job Lifecycle Purchasing Manages purchasing tasks from customer RFQ through Start of Production (SOP) to End of Life (EOL) in line with purchasing standards and strategies, internal and external requirements Manages Purchasing activities in pre-development projects, including global sourcing of new components, new product families, new technologies, new suppliers in close collaboration with CTO Development Analyzes and edits Bills of Material (BOMs) to ensure material cost competitiveness and alignment with project targets Conducts global inquiries for all relevant parts (new, serial, development) across the full product lifecycle, including change management process (e.g. PCR) Contributes to make-or-buy decisions by evaluating material costs and integrating Purchasing strategies in close alignment with Category Management Negotiates costs and conditions with suppliers for assigned projects, considering Total Cost of Ownership (TCO), in close alignment with Category Management Develops Purchasing Concept for Customer Projects, including Business Plan deliverables, risks, opportunities and premises Manages material cost targets throughout the project lifecycle and reports performance. Identify and steers implementation of cost reduction opportunities using all available levers (e.g., negotiation, resourcing, VAVE, localization, etc.). Drafts and manages project specific supplier agreements (e.g. Project Lifetime Agreements, Tooling Agreements), ensuring legal and commercial robustness. Contributes to the supplier qualification and release process, particularly for onboarding new suppliers aligned with project requirements in close collaboration with Supplier Quality Management and Category Management Initiates, prepares and leads supplier sourcing events for new business awards in close collaboration with Category Management Ensures timely availability of critical data, including Business Plan input, commercial aspects. System prices, prototype cost and lead-time to enable seamless ordering by the plants Monitors and escalates milestone and capacity adherence for tooled components in collaboration with Advanced Supplier Quality Management (APQP) Supports special projects, initiatives and tasks assigned by senior leadership Strategic Integration & Collaboration Acts as the Strategic Purchasing interface across departments including sales, development, quality, controlling, production, etc. Represents Strategic Purchasing in project kick-offs, gate / milestone reviews, risk assessments and business plan meetings. Integrates global purchasing aspects into project teams and ensure bidirectional information flow, e.g. about market trends, new technologies, etc. Compliance & Standards Ensures adherence to internal standards, legal requirements, and environmental/safety regulations.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>University Degree in Technical field</li><li>2-3 years of experience in Purchasing within the Automotive industry</li><li>BOM analysis, ABC analysis, cost-benefit analysis</li><li>Purchasing agreements and service level agreements</li><li>Project coordination, tracking, and reporting</li><li>Performance measurement and gap analysis</li><li>Supplier Relationship Management</li><li>Strategic Sourcing Methodological Benchmarking</li><li>Performance Measurement</li><li>Negotiation skills</li><li>Presentation skills</li><li>Contract Management</li><li>Project management, presentation, and reporting</li><li>Big data analytics and data visualization</li><li>IT Tools</li><li>Purchasing applications and reporting tools</li><li>Spreadsheet, word processing, desktop publishing</li><li>Internet and email proficiency</li><li>Languages</li><li>English: C1</li></ul>
<p>Manages purchasing tasks from customer RFQ through Start of Production (SOP) to End of Life (EOL) in line with purchasing standards and strategies, internal and external requirements Manages Purchasing activities in pre-development projects, including global sourcing of new components, new product families, new technologies, new suppliers in close collaboration with CTO Development Analyzes and edits Bills of Material (BOMs) to ensure material cost competitiveness and alignment with project targets Conducts global inquiries for all relevant parts (new, serial, development) across the full product lifecycle, including change management process (e.g. PCR) Contributes to make-or-buy decisions by evaluating material costs and integrating Purchasing strategies in close alignment with Category Management Negotiates costs and conditions with suppliers for assigned projects, considering Total Cost of Ownership (TCO), in close alignment with Category Management Develops Purchasing Concept for Customer Projects, including Business Plan deliverables, risks, opportunities and premises Manages material cost targets throughout the project lifecycle and reports performance. Identify and steers implementation of cost reduction opportunities using all available levers (e.g., negotiation, resourcing, VAVE, localization, etc.). Drafts and manages project specific supplier agreements (e.g. Project Lifetime Agreements, Tooling Agreements), ensuring legal and commercial robustness. Contributes to the supplier qualification and release process, particularly for onboarding new suppliers aligned with project requirements in close collaboration with Supplier Quality Management and Category Management Initiates, prepares and leads supplier sourcing events for new business awards in close collaboration with Category Management Ensures timely availability of critical data, including Business Plan input, commercial aspects. System prices, prototype cost and lead-time to enable seamless ordering by the plants Monitors and escalates milestone and capacity adherence for tooled components in collaboration with Advanced Supplier Quality Management (APQP) Supports special projects, initiatives and tasks assigned by senior leadership Strategic Integration & Collaboration Acts as the Strategic Purchasing interface across departments including sales, development, quality, controlling, production, etc. Represents Strategic Purchasing in project kick-offs, gate / milestone reviews, risk assessments and business plan meetings. Integrates global purchasing aspects into project teams and ensure bidirectional information flow, e.g. about market trends, new technologies, etc. Compliance & Standards Ensures adherence to internal standards, legal requirements, and environmental/safety regulations.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience</p>
<ul>
<li>Functional/Professional University Degree in Technical field</li>
<li>2-3 years of experience in Purchasing within the Automotive industry</li>
<li>BOM analysis, ABC analysis, cost-benefit analysis</li>
<li>Purchasing agreements and service level agreements</li>
<li>Project coordination, tracking, and reporting</li>
<li>Performance measurement and gap analysis</li>
<li>Supplier Relationship Management</li>
<li>Strategic Sourcing Methodological</li>
<li>Benchmarking</li>
<li>Performance Measurement</li>
<li>Negotiation skills</li>
<li>Presentation skills</li>
<li>Contract Management</li>
<li>Project management, presentation, and reporting</li>
<li>Big data analytics and data visualization</li>
<li>IT Tools Purchasing applications and reporting tools</li>
<li>Spreadsheet, word processing, desktop publishing</li>
<li>Internet and email proficiency</li>
<li>Languages English: C1</li>
</ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Job Description</b></p><p>Project Lifecycle Purchasing</p><ul><li>Manages purchasing tasks from customer RFQ through Start of Production (SOP) to End of Life (EOL) in line with purchasing standards and strategies, internal and external requirements</li><li>Manages Purchasing activities in pre-development projects, including global sourcing of new components, new product families, new technologies, new suppliers in close collaboration with CTO Development</li><li>Analyzes and edits Bills of Material (BOMs) to ensure material cost competitiveness and alignment with project targets</li><li>Conducts global inquiries for all relevant parts (new, serial, development) across the full product lifecycle, including change management process (e.g. PCR)</li><li>Contributes to make-or-buy decisions by evaluating material costs and integrating Purchasing strategies in close alignment with Category Management</li><li>Negotiates costs and conditions with suppliers for assigned projects, considering Total Cost of Ownership (TCO), in close alignment with Category Management</li><li>Develops Purchasing Concept for Customer Projects, including Business Plan deliverables, risks, opportunities and premises</li><li>Manages material cost targets throughout the project lifecycle and reports performance.</li><li>Identify and steers implementation of cost reduction opportunities using all available levers (e.g., negotiation, resourcing, VAVE, localization, etc.).</li><li>Drafts and manages project specific supplier agreements (e.g. Project Lifetime Agreements, Tooling Agreements), ensuring legal and commercial robustness.</li><li>Contributes to the supplier qualification and release process, particularly for onboarding new suppliers aligned with project requirements in close collaboration with Supplier Quality Management and Category Management</li><li>Initiates, prepares and leads supplier sourcing events for new business awards in close collaboration with Category Management</li><li>Ensures timely availability of critical data, including Business Plan input, commercial aspects. System prices, prototype cost and lead-time to enable seamless ordering by the plants</li><li>Monitors and escalates milestone and capacity adherence for tooled components in collaboration with Advanced Supplier Quality Management (APQP)</li><li>Supports special projects, initiatives and tasks assigned by senior leadership</li></ul><p>Strategic Integration & Collaboration</p><ul><li>Acts as the Strategic Purchasing interface across departments including sales, development, quality, controlling, production, etc.</li><li>Represents Strategic Purchasing in project kick-offs, gate / milestone reviews, risk assessments and business plan meetings.</li><li>Integrates global purchasing aspects into project teams and ensure bidirectional information flow, e.g. about market trends, new technologies, etc.</li></ul><p>Compliance & Standards</p><ul><li>Ensures adherence to internal standards, legal requirements, and environmental/safety regulations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><ul><li>University Degree in Technical field</li><li>2-3 years of experience in Purchasing within the Automotive industry</li><li>BOM analysis, ABC analysis, cost-benefit analysis</li><li>Purchasing agreements and service level agreements</li><li>Project coordination, tracking, and reporting</li><li>Performance measurement and gap analysis</li><li>Supplier Relationship Management</li><li>Strategic Sourcing</li><li>Methodological Benchmarking</li><li>Performance Measurement</li><li>Negotiation skills</li><li>Presentation skills</li><li>Contract Management</li><li>Project management, presentation, and reporting</li><li>Big data analytics and data visualization</li><li>Purchasing applications and reporting tools</li><li>Spreadsheet, word processing, desktop publishing</li><li>Internet and email proficiency</li><li>English: C1</li></ul><p></p></section>
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>YOUR MISSION</strong></p><br><br><p>You will be directly handling the relationship with our top partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in the country. </p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li><p>Establish excellent relationships with Glovo’s top partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews);</p><br><br></li><li><p>Lead strategic Joint Business Plan negotiations with top partners ;</p><br><br></li><li><p>Evaluate, follow up, and build reports of your portfolio and KPIs periodically. Be proactive and data-driven enough in order to improve operational KPIs with partners;</p><br><br></li><li><p>Prepare deep dive analysis on Glovo’s business topics and designs action steps;</p><br><br></li><li><p>Draw and execute plans, making your partners grow through promotions, marketing activations, and menu performance;</p><br><br></li><li><p>Take action to reach your goals and company OKRs. (Growth, Revenue, Ops);</p><br><br></li><li><p>Increase Glovo’s revenue through commission renegotiation and selling Glovo’s assets;</p><br><br></li><li><p>Interact with other areas (operations, marketing, finance) to make sure that we are giving the best possible service to your partners.</p><br><br></li></ul><br> Qualifications <p><strong> WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li><p>2+ years of experience in high-performance and fast-paced environments </p><br><br></li><li><p>Master's degree in Business, Sales, Marketing, Engineering, Supply Chain, or Finance.</p><br><br></li><li><p>Strong business acumen</p><br><br></li><li><p>Data-driven,organized and obsessed with detail and accuracy</p><br><br></li><li><p>Hands-on and autonomous</p><br><br></li><li><p>Have excellent communication skills</p><br><br></li><li><p>Ability to influence stakeholders to help achieve your goals</p><br><br></li><li><p>Proficiency in French & English is a must.</p><br><br></li></ul><p>Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.<strong> Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! </strong>Skills can be learned, and embracing diversity is invaluable.</p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li><p>💪 Private health insurance to keep you at your peak.</p><br><br></li><li><p>🍔 Monthly Glovo credit to satisfy your cravings!</p><br><br></li><li><p>🏖️ Extra time off, and the opportunity to work from anywhere for up to three weeks a year!</p><br><br></li><li><p>🧠 Online therapy and wellbeing benefits to ensure your mental well-being.</p><br><br></li></ul><p><strong>So, ready to take the wheel and make this the ride of your life? </strong></p><br><br><p>Delve into our culture by taking a peek at our<strong> Instagram</strong> and check out our <strong>Linkedin</strong> and <strong>website</strong>!</p><br><br><br> <br><br> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>Leads shift org unit: </p><br><p>- Manages and supervises the shift org unit according to defined objectives and KPIs.<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery.<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution.<br></p><br><p>- Leads the direct reports in the area of responsibility.<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received.<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results.<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge.<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth.<br></p><br><br><br>Qualifications and Experience<ul><li>Education Level : University degree in a scientific field</li><li>Experience : Min 3 years in Production Management or related position</li><li>Languages : Frensh and English</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br><br>Benefits<p><em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br></em></p><br><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. </p><br><p>LEONI Wiring Systems Tunisia SARL.</p><br><br> </div>
<p><strong>Project Management Processes</strong> Maintain, develop, and continuously optimize project management processes, methodologies, standards, and tools. Drive the continuous improvement of project management documentation, templates, and best practices. Ensure alignment of project management processes with organizational objectives and industry standards. Promote process standardization and operational excellence across all projects. <strong>Project Management Software</strong> Act as the primary interface between the PMO and IT department regarding project management software and applications. Support project managers and stakeholders in the effective use of project management tools. Coordinate testing and validation of new software features and enhancements. Gather user feedback and contribute to the continuous improvement of project management applications. <strong>Project Management Qualifications & Training</strong> Serve as the key interface to Human Resources for all project management training and qualification topics. Plan, organize, and conduct training sessions on project management processes, tools, methodologies, and software solutions. Coordinate project management training programs delivered by external training providers and partners. Support the development of project management competencies throughout the organization. <strong>Project Management Governance</strong> Plan, organize, and conduct project governance assessments. Organize Project Steering Committee (PSC) meetings at account level and report relevant KPIs. Plan, prepare, facilitate, and document Gate Reviews, project kick-offs, and Lessons Learned workshops. Conduct regular global awareness sessions to communicate project management updates, changes, and best practices. Establish and maintain a global platform for collaboration and knowledge exchange among project management stakeholders. Manage regular stakeholder feedback cycles and ensure continuous improvement initiatives are implemented. Track, analyze, and report project portfolio and departmental KPIs to management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration, International Management, Project Management, Engineering, or a related field. experience as Project Manager, PMO, Project Governance, Strong understanding of project management methodologies, and best practices. Experience with project management software and digital collaboration tools. First experience in facilitation, presentation, and stakeholder management skills. Analytical mindset with experience in KPI tracking and reporting. Ability to work effectively across global and cross-functional teams. Business level written and verbal communication skills in English.</p>
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Description de l'entreprise<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Description du poste<p>- Supports leaders in designing the employee strategy for their respective area of responsibility<br></p><br><p>- Acts as HR Business Partner to assigned area of responsibility in HR related matters<br></p><br><p>- Acts as an interface to all HR departments for HR-related topics<br></p><br><p>- Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs<br></p><br><p>- Supports strategic workforce planning<br></p><br><p>- Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary<br></p><br><p>- Transmits future staffing requirements to HR Recruiting for further processing<br></p><br><p>- Communicates and coordinates HR related topics for the respective leader or area<br></p><br><p>- Supports the talent management and successor planning<br></p><br><p>- Supports the leader within the salary change process and with personnel development measures<br></p><br><p>- Submits exit support for further execution<br></p><br><p>- Coaches and consults the respective leaders on leadership, competency management and team development<br></p><br><p>- Supports the valuation of future business needs and consults on HR related measures<br></p><br><p>- Supports deployment of HR processes and guidelines </p><br><br><br>Qualifications et Expérience<ul><li><strong>Level of Education:</strong> University Degree</li><li><strong>Branch Of Study:</strong> Management / Human Resources / Marketing / Communication / Commerce</li><li><strong>Experience :</strong> 1 year in the automotive industry is appreciated</li><li>Language : French & English</li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competence :</strong> Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> Company Description <p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p> </div> <div> Job Description <p> </p> <p>- Defines the concept for data quality control and supports the improvement of HR data<br> </p> <p>- Monitors data quality of process execution and process KPIs; consolidates and monitors HR KPIs, e.g. fluctuation, sickness, recruiting time<br> </p> <p>- Defines harmonized HR KPIs and reports<br> </p> <p>- Defines and implements HR Controlling - KPIs & reporting- processes and guidelines and monitors their adherence<br> </p> <p>- Creates the company s headcount report<br> </p> <p>- Manages external reporting to institutions, etc.<br> </p> <p>- Manages, creates, analyzes, tracks, defines measures for internal reporting e. g. HR Board Report, Headcount Tracking<br> </p> <p>- Monitors positions and headcounts against budget planning and target settings<br> </p> <p>- Identifies global trends in digitalization and benchmarks in order to improve workforce planning and reporting<br> </p> <p>- Manages the personnel planning tool<br> </p> <p>- Provides trainings for HR Controlling subjects, e.g. KPIs, analyses<br> </p> <p>- Provides HR analytics and controlling consultancy & expertise to contribute to the development of the knowledge base and implement innovative best practices</p> </div> <div> Qualifications and Experience <ul> <li>University Degree </li> <li>First experience in reporting, data analysis, or HR is considered an advantage</li> <li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li> <li>Structured, detail-oriented, and well-organized working style</li> <li>Strong analytical mindset with an affinity for working with data</li> <li>Very good English skills, both written and spoken</li> <li>Reliable team player with strong organizational and coordination skills</li> <li>Ability to work in an operational HR Analytics environment </li> </ul> </div> <div> Interested? <div><br></div></div></div></section>
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<span>Carry1st is building the dominant commerce platform for Africa and the Middle East.<br> Operating at the intersection of video games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems.<br> We are partnered with top global game companies like Riot Games, Activision, and Tencent and we are backed by top investors like a16z, Bitkraft, Google, Konvoy, Riot Games, Sony, and Nas.<br> The Role As an Entrepreneur-in-Residence, Market Expansion (EiR) , you’re not just a manager; you are the entrepreneurial engine driving Carry1st’s expansion in your market.<br> This is an elite, 12-month high-intensity program designed for builders who crave ownership.<br> You will be tasked with scaling Carry1st in your territory.<br> Join a hand-picked cohort of local leaders, beginning with a rigorous 2-week bootcamp.<br> From there, you will have the autonomy to execute and a clear mandate: drive revenue, capture market share, and build a business from the ground up.<br> This is a "Entrepreneur-in-Residence" style contract.<br> At the end of the 12 months, top performers will transition into permanent role.<br> This role reports to the co-founder and President of Carry1st.<br> You will... Own the P&L : Take full accountability for revenue growth and customer acquisition for Carry1st Shop in your country Execute Growth Strategy: Design and deploy aggressive go-to-market plans, spanning performance marketing, influencer activations, and local community-led growth Forge Strategic Partnerships: Identify and close deals with local payment providers, telcos, and retail chains to embed Carry1st into the local economy Benchmark the Competition: Constantly monitor and analyze the local competitive landscape to ensure Carry1st remains the market leader in pricing, user experience, and content Be the Market Expert: Act as the definitive source of intelligence on local gaming culture, consumer behavior, and regulatory shifts to guide our global product and engineering teams What will it be like working at Carry1st?<br> Carry1st is a fast-growing, dynamic place to work.<br> And while we are laser-focused on building the flagship consumer platform in Africa and the Middle East, our team is fully remote and 100% global - with people in 15+ countries!<br> We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.<br> Join us! Learn more about Carry1st… Andreessen Horowitz shared why they invested in Carry1st Forbes shares top payments companies that made the Fintech 50 in 2025 A Note on Your Data: We use a mix of human expertise and smart technology (including AI and third-party screening tools) to review applications.<br> This means your contact info and resume will be processed by these systems to help us get to know you faster.<br> We take your privacy seriously and only partner with providers who meet our high standards for data security.<br> What makes you a great candidate?<br> Entrepreneurial Drive: Experience in high-growth environments.<br> Bonus if you have e-commerce experience Growth Expertise: Experience scaling consumer products in your market.<br> You understand how to move metrics quickly and optimize unit economics Market Fluency: Deep connections within your country’s technology or gaming ecosystem.<br> You understand how local consumers pay, play, and engage with digital content Strategic Execution: Exceptional ability to negotiate with high-level stakeholders while remaining "hands-on" enough to execute daily tactics Data Obsession: You use data to drive every decision, pivot, and investment Communication: Fluent in English and the primary local language(s) of your target market</span> </div>