IT Jobs in Sudan

<p>Vacancy No: 12257<br>Section/Unit: Logistics Department<br>Grade Level: V6<br>Supervisor: Logistics Coordinator<br>No. of Post: 1<br>Duty Station: Khartoum<br>Duration: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)<br>Closing Date: 27 August 2026</p><h4>Background</h4><p>The Senior ICT Officer will support the establishment, management, and optimization of the ICT infrastructure for Action Against Hunger's mission in Sudan. This role aims to ensure reliable and secure ICT systems that enable effective communication and support for humanitarian efforts.</p><h4>Duties and responsibilities</h4><p><strong>Objective 1: Manage the country office's computer fleet (20%)</strong></p><ul><li>Ensure compliance with ICT standards on workstations (Kit Log);</li><li>&nbsp;Ensure compliance with the operating rules of the antivirus, its update on the workstations, its monitoring;&nbsp;</li><li>Install the AAH package on all new devices to be used by newly recruited staff; create new AAH accounts for newly recruited staff.&nbsp;</li><li>Ensure the maintenance of computers and check monthly that preventive and corrective maintenance tasks have been carried out;&nbsp;</li><li>Follow up on and monitor the maintenance and repair of all ITC equipment by any third-party providers;&nbsp;</li><li>Anticipate and identify ICT equipment needs in connection with his/her line manager, participate in the development of budgets and place orders;&nbsp;</li><li>Report to the hierarchy any problem related to the management of ICT equipment;&nbsp;</li><li>Ensure the follow-up of any external service providers (maintenance and repair services, etc.).</li></ul><p><strong>Objective 2: Manage the ICT Infrastructure (20%)&nbsp;</strong></p><ul><li>Install and maintain the local networks of the country office according to the standards (kit log), guaranteeing a continuous and stable connection that is adapted to the needs of the office staff.</li><li>Check that network equipment is working properly.</li><li>Supervise the data backup system (backup policy).</li></ul><p><strong>Objective 3: Ensure continuous means of telecommunication (internet, radio, satellite) (25%)&nbsp;</strong></p><ul><li>Monitor and guarantee the correct functioning of all means of communication at the coordination office and across all bases, including internet, mobile phones, radio and satellite telephones.&nbsp;</li><li>Carry out regular tests on the use of these communications channels and devices.&nbsp;</li><li>Act as focal point with all local telecommunications providers (Internet, fixed and mobile telephony, etc.) and ensure the cost-efficiency and the rationalization of associated costs;</li></ul><p><strong>Objective 4: Provide user support &amp; training (25%)&nbsp;</strong></p><ul><li>Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals.</li><li>Provide users with training on equipment and applications;</li><li>Respond to daily technical support requests;&nbsp;</li><li>Provide troubleshooting support to the entire mission with regards to internet access, access to AAH platforms and hardware issues, as well as providing tips and suggestions on good practices and productivity tools.&nbsp;</li><li>Provide in-person support at base level whenever possible; guarantee remote support otherwise. Report the problems encountered and the suggested solutions to the Logistics Coordinator.&nbsp;</li><li>Ensure the identification of training needs, the development of training materials and their dissemination, in coordination with the HR department.</li></ul><p><strong>Objective 5: Produce reports, analysis and improvements (10%)&nbsp;</strong></p><ul><li>Carry out a monthly inventory and update the equipment list and inventory list for all ICT items in the Coordination office;&nbsp;</li><li>Coordinate with base logistics staff to ensure ICT items (and their users) aner integrated into the mission equipment list on a monthly basis.&nbsp;</li><li>Support the Logistics Coordinator in managing donated equipment at the end of any contracts in compliance with internal and donor regulations.&nbsp;</li><li>Generate monthly reports on the use, capacity and issues of the ICT and internet network; ensure that the logistics department can capitalization on the data obtained from these reports&nbsp;</li><li>Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field. A Master’s degree is a plus.</li><li>Proficiency in network management, cybersecurity, and software applications</li><li>Familiarity with cloud services and data management systems.</li><li>Minimum of 3 years of experience in ICT support or related roles, preferably in a humanitarian or development context.</li><li>Experience with various IT systems and software, including but not limited to: Network infrastructure (LAN/WAN), Cybersecurity tools, Office productivity software (e.g., Microsoft Office)</li></ul><ul><li><strong>Based in: Sudan</strong> – Khartoum - Country office</li><li><strong>Position length</strong>: 12 Months with Three (03) Months' Probation Period, (Renewable Subject to Funding and Performance)</li><li><strong>Line manager</strong>: Logistics Coordinator &nbsp;</li><li><strong>Salary</strong>: 1,348 $ Gross based on the salary Scale.</li><li><strong>Annual Leave</strong>: 21 Working days/ year</li><li>Emotional care service at the service of the employee and family.</li><li>Medical insurance.</li><li>Eid Bonus.</li><li>13th month's salary.</li><li>Emotional care service at the service of the employee and family.</li><li>Notes:<ul><li><strong>This is a national job for sudanese only.</strong></li><li><strong>Candidates may be contacted for other suitable positions within Action Against Hunger.</strong></li><li><strong>Due to the high number of applications received, only potential applicants will be contacted.</strong></li><li>Interested applicants should apply using the link:<a href="http://employ.acf-e.org/index.php/positions/view/12257">http://employ.acf-e.org/index.php/positions/view/12257</a>&nbsp;</li><li><strong>The organization is committed to the principles of non-discrimination and diversity and is particularly interested in receiving applications from a broad spectrum of qualified people.</strong><br><strong>In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented</strong></li></ul></li></ul>

<p>Section/Unit: M&E<br>Grade Level: G-4<br>Supervisor: DCD-Programs<br>No. of Post: 1<br>Duty Station: Khartoum / Port Sudan<br>Duration: 11 Months<br>Closing Date: 10 Sept 2026</p><h4>Background</h4><p><strong>Context&nbsp;</strong></p><p>&nbsp;</p><p>Relief International (RI) is an international non-profit organization that works alongside communities affected by conflict, climate change, and disasters to save lives, build resilience, and promote long-term health and well-being.</p><p>&nbsp;</p><p>Our team of more than 6,000 staff and local volunteers operates across Africa, Asia, and the Middle East through programs focused on Health and Nutrition, Water, Sanitation and Hygiene (WASH), Education, and Livelihoods, which lay the foundations for community resilience.</p><p>&nbsp;</p><p>To achieve this, we work with local actors to develop safe and inclusive, evidence-based programs that are conflict-sensitive, climate-adapted, and responsive to the needs of the communities we serve.</p><p>&nbsp;</p><p>Relief International is a network of three organizations sharing a common mission: Relief International, Inc., Relief International-France, and Relief International-UK.</p><h4>Duties and responsibilities</h4><p><strong>&nbsp;Job Profile</strong></p><p>&nbsp;</p><p>The Information Management Officer (IMO) ensures critical coordination function across health partners working in North Darfur and strengthens availability and utilization of timely, high-quality data and analysis to guide humanitarian health coordination and response.</p><p>&nbsp;</p><p>Seconded to the WHO- Sub national Health Cluster in North Darfur, you will work closely with national and sub-national Health Cluster coordination teams, WHO, FMoH, OCHA and health partners to re-establish data flows, strengthen partner reporting, maintain core information products, support assessments and planning, and translate complex health information into practical analysis for decision-making.</p><p>&nbsp;</p><p>Operating in a complex emergency environment, you will provide technical leadership across 4Ws, HeRAMS, ActivityInfo, dashboards, GIS, assessments, situation reporting and humanitarian planning. The role is expected to work with a high degree of autonomy while maintaining strong coordination with Relief International.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp; &nbsp; &nbsp;Key Responsibilities</strong></p><p>&nbsp;</p><p><strong>Accountability and Complexity</strong></p><ul><li>Lead the Health Cluster information management function at assigned level, ensuring timely, reliable and consistent collection, analysis, production and dissemination of critical health-response information.</li><li>Maintain an effective flow of information from sub-national coordination hubs and health partners, identifying data gaps, resolving quality issues and supporting consistent reporting across the response.</li><li>Translate complex health, operational and partner data into clear analysis, dashboards, maps, situation reports and other information products that support evidence-based prioritization and decision-making.</li><li>Work across multiple agencies and coordination structures in a volatile humanitarian context, balancing urgent operational information needs with data quality, standardization and accountability requirements.</li><li>Provide technical input to national response planning, partner coordination, emergency preparedness and response monitoring, including time-sensitive outbreak and service availability analysis.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Information Management, Analysis and Reporting</strong></p><ul><li>Collect and analyze response-specific information, including who is responding, what activities are being delivered, where, at what scale, how quickly and with what current status, and use this analysis to produce internal and external Health Cluster situation reports (SitReps).</li><li>Compile and maintain inter-country information from WHO and partners, including contact lists, performance monitoring data, health indicators, health situation data and response data.</li><li>Review and clean the Arabic Health Facility Master List provided by FMoH, ensuring accuracy and standardization, and use the approved master list to improve consistency in partner health-facility reporting.</li><li>Unify the health partners’ reporting using the cleaned master list, ensuring high-quality data and consistency in health facility reporting.</li><li>Conduct basic geographic analysis and produce maps, dashboards and visualizations for SitReps, operational reporting and coordination products.</li><li>Maintain and strengthen relevant information management platforms and products, including 4Ws, HeRAMS, ActivityInfo, databases, dashboards and other response-monitoring tools.</li></ul><p>&nbsp;</p><p><strong>Assessments, Planning and Humanitarian Programme Cycle</strong></p><ul><li>Conduct and support rapid needs assessments, health risk assessments and Public Health Situation Analyses, ensuring robust health inputs to humanitarian needs overviews (HNO), strategic response plans and other planning processes.</li><li>Design and support the information management components of Health Cluster assessments in collaboration with national and sub-national coordination teams, including partner capacity mapping, service availability and functionality assessments, response monitoring, operational gap analysis, and preparedness and response capacity assessments.</li><li>Provide information and analysis for project proposals, appeals, reports and dashboards, supporting coordinated resource mobilization and operational decision-making.</li><li>Contribute data-driven analysis to the 2027 Humanitarian Programme Cycle (HPC), Humanitarian Response Plan (HRP) and Joint Inter-Agency Appeals Group (JIAG), ensuring health data and needs are integrated into broader humanitarian planning and prioritization.</li><li>Prepare monthly updates from sub-national hubs by compiling weekly inputs from health partners for the National Health Sector Partner Coordinator and other relevant coordination forums.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Coordination, Technical Leadership and Capacity Building</strong></p><ul><li>Collaborate with OCHA, WHO, FMoH, UN agencies, NGOs and other partners on inter-agency information management initiatives, strengthening information sharing and contributing to inter-sectoral dashboards and reports.</li><li>Provide ongoing technical guidance and training to team members and partners on data gathering, analysis, quality assurance, performance monitoring, information dissemination and the practical application of Health Cluster information management standards.</li><li>Develop capacity-building materials and facilitate training on the Public Health Information Management Toolkit and other relevant tools and approaches for health partners.</li><li>Support national and sub-national Health Cluster coordination teams, including Roving Health Cluster Coordinators, with information products, operational analysis and evidence required for partner coordination and response decisions.</li><li>Subject to funding availability and approval, plan and undertake field missions to support Health Cluster and Public Health Information Systems assessments; document findings and recommendations to inform provincial and national health-response priorities and implementation of the Disease Outbreak Emergency Plans.</li><li>Perform other related duties assigned by the functional supervisor in support of National and Sub-national Health Cluster objectives.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Behavior and Conduct&nbsp;</strong></p><ul><li>Will ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies</li><li>Will be a model for ethical conduct standards for other team members</li><li>Will ensure own actions and the actions of the teams members they manage do not impact the safety of the RI team and the vulnerable communities we serve</li><li>Will ensure external stakeholders are aware of RI conduct and reporting mechanisms&nbsp;</li><li>Report any concerns</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>&nbsp; &nbsp;Person Specification</strong></p><p>&nbsp;</p><p>Skills, knowledge and expertise required for the role.&nbsp;</p><p>&nbsp;</p><p><strong>Essential criteria&nbsp;</strong></p><ul><li>Master’s degree in Information Management Systems, Information Technology, Public Health, Statistics, GIS or a related field.</li><li>Minimum 6-8 years of progressively responsible experience in humanitarian information management, preferably supporting Health or Nutrition Clusters, including at least 5 years of directly related experience in information management, monitoring, needs assessment, data management, project management and information dissemination in public health, health development or humanitarian emergency settings.</li><li>Demonstrated Health Cluster information management experience, including 4Ws, HeRAMS, ActivityInfo, dashboards, GIS mapping, humanitarian reporting, HNO processes, health assessments, partner mapping and service availability analysis.</li><li>Advanced practical skills in Power BI, Excel, Kobo Toolbox, ArcGIS/GIS, dashboard development, database management and data visualization.</li><li>Proven experience designing data collection tools, SOPs, information products, maps, infographics, dashboards and situation reports, with strong attention to data quality and standardization.</li><li>Experience working with WHO, UN agencies, NGOs and inter-agency coordination mechanisms in complex emergency settings.</li><li>Strong analytical, coordination, facilitation, communication and capacity-building skills, with the ability to translate data into clear operational recommendations for evidence-based decision-making.</li><li>Expert English and Arabic.</li><li>Ability and willingness to work in a complex humanitarian environment and undertake in-country field travel subject to funding, security and management approval.</li></ul><p>&nbsp;</p><p><strong>Desirable criteria</strong></p><ul><li>Previous experience in Sudan</li><li>Previous experience supporting a national or sub-national Health Cluster information management function in Sudan or a comparable complex emergency context.</li><li>Experience developing or facilitating training on the Public Health Information Management Toolkit.</li><li>Familiarity with health-facility master lists and coordination with Ministries of Health and OCHA on inter-sectoral information products.</li></ul><h3><strong>RI Values</strong></h3><p>Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:&nbsp;</p><ul><li>Integrity</li><li>Adaptability&nbsp;</li><li>Collaboration</li><li>Inclusivity&nbsp;</li><li>Sustainability</li></ul>