Microsoft Dynamics Jobs - Kassala Sudan
6 Jobs Found
Plan International
Sudan - Kassala
<p>Vacancy No: 54822<br>Section/Unit: Support Service<br>Grade Level: C2<br>Supervisor: Area Support Service Coordinator<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 1 year<br>Closing Date: 07 Sept 2026</p><h4>Background</h4><p>ROLE PURPOSE<br>Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.<br>We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind. <br>We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.<br>S/he will provide a proactive and comprehensive procurement and support service to the Eastern Sudan Program Area Offices team as well as provide assistance on procurement processes and policies to ensure that the needed procurement services are in place in line with Plan Policies and Guidelines<br>This role will lead the procurement services for Eastern Sudan Program Area, under the Support Services Department, the person will report directly to the SSC and will work with the CO procurement team. The role is tasked to ensure quality and compliance with relevant corporate standards as well as GoS regulations and policies (VAT, Performa and Final invoices … etc.)</p><h4>Duties and responsibilities</h4><p><strong>DIMENSIONS OF THE ROLE</strong></p><p>The Procurement Officer will report to the Support Service Coordinator and will work collaboratively with the respective Support Service team at PA level.</p><p>The Procurement Officer mainly focus on the following dimensions of roles:</p><p>o Responsible for general Procurement in ESPA offices<br>o Provide strategic and technical guidance on procurement activities that support the implementation of PLAN Global and Country Strategies.<br>o Maintaining a good working relationship with partners and vendors at PA level<br>o Overseeing all international procurement assignments throughout the Procurement Cycle, from planning to vendor performance evaluation, vendor selection, negotiate price to secure best value for funds expended, monitor on-going vendor performance and maintain performance Notes in procurement database and trackers.<br>o Lead Procurement activities of PA in Emergency contexts.<br>o Ensure that all procurement actions are undertaken in accordance with PLAN’s Procurement Principles and prevailing PLAN Policies and Procedures<br>o Find solutions to procurement challenges with internal teams, Country Office (CO) and other PAs, PLAN suppliers and partners</p><p>ACCOUNTABILITIES<br>Key End Results of the Procurement Officer position: <br> Update the vendor list regularly and register them in SAP <br> Assist on cleaning open items.<br> Always implementing financial policies and procedures.<br> Support in Arranging booking for outside meetings/conferences and workshops<br> SAP vender master data and requisitions focal point.<br> Support in Organizing, provision and monitoring administrative services.<br> Ensuring payment of utilities bills (office telephone lines, water, mDSL P.O. Box, etc.) and cheques are collected and settled<br> Sourcing/Selecting qualified suppliers.<br> RFQ & Negotiation including negotiating best possible price, payment terms, and delivery schedules.<br> Supplier relationship management, measuring & managing supplier performance (price, delivery, and quality) and identifying supplier risks.<br> Assess business needs and prepare specifications, source vendor or supplier, participate in Discovery and decision-making processes, and coordinate approval process for larger Purchases.<br> Arrange for staff on official trip accommodation <br> Maintain and report on the effectiveness of the procurement function using objective Measures.<br> Booking for staff & guest is done in the appropriate location following with Safety and security advice.<br> Arrange for accommodation (Hotel, Apartment etc... and meals for visitors as most appropriate.<br> Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.<br>KEY RELATIONSHIPS<br>Internal Communication<br> Area Support Service Coordinator: Regular communication on issues related to the procurement issues.<br> Fleet/Admin Officer: Regular communication on issues related to the administration issues<br> Programme Area Manager: High level of communication to report, seek approvals, sharing reports and views to strengthen the program areas and to ensure continues support for the procurement quality and compliance with Plan policies.<br> CO Procurement Specialist, Support services including other supports function: Regular communication for better coordination, integration and team work to achieve inclusive integrated organizational strategy, objectives and goals <br>External Communication<br>● Suppliers, Service providers: high level of communication to ensure timely and quality delivery of services and materials.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p>TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE<br>Essential<br>● Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.<br>● Manage multiple and work with distant colleagues to form a virtual efficient Operations team;<br>● Use Plan procedures to settle conflicts among colleagues;<br>● Resolve problems that are not covered by established process.<br>● Analyse possible causes of problems and suggest solutions to get them resolved.<br>● Demonstrate understanding of Plan International admin and HR policy and procedures.<br>Desirable<br>● Able to work with little supervision in humanitarian emergency and development context<br>● Good interpersonal and team working skills<br>● Data management and reporting skills<br>● Computer and System knowledge, SAP, MS word and excel<br>● At least 2 years’ experience in administration and HR functions in INGOs<br>● Communication, facilitation, coordination and negotiation skills is required.</p><p>PLAN INTERNATIONAL’S VALUES IN PRACTICE<br>We are open and accountable<br>● Promotes a culture of openness and transparency, including with sponsors and donors.<br>● Holds self and others accountable to achieve the highest standards of integrity.<br>● Consistent and fair in the treatment of people.<br>● Open about mistakes and keen to learn from them.<br>● Accountable for ensuring we are a safe organisation for all children, girls & young people<br>We strive for lasting impact<br>● Articulates a clear purpose for staff and sets high expectations.<br>● Creates a climate of continuous improvement, open to challenge and new ideas.<br>● Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.<br>● Evidence-based and evaluates effectiveness.<br>We work well together<br>● Seeks constructive outcomes, listens to others, willing to compromise when appropriate.<br>● Builds constructive relationships across Plan International to support our shared goals.<br>● Develops trusting and ‘win-win’ relationships with funders, partners and communities.<br>● Engages and works well with others outside the organization to build a better world for girls and all children.</p><p>We are inclusive and empowering<br>● Seeks constructive outcomes, listens to others, willing to compromise when appropriate.<br>● Builds constructive relationships across Plan International to support our shared goals.<br>● Develops trusting and ‘win-win’ relationships with funders, partners and communities.<br>● Engages and works well with others outside the organization to build a better world for girls and all children.</p><p>PHYSICAL ENVIRONMENT<br>● The position will be based in Kassala with some internal travels within Plan International Sudan – Eastern Sudan program area and other PAs. <br>● To work under high stress.</p><p> </p><p><i>Application link:- </i><a href="https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54822&company=PlanInt&st=DE2FCA4A6E2C37114E6F29566F537EC99C2E3503"><i>https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54822&company=PlanInt&st=DE2FCA4A6E2C37114E6F29566F537EC99C2E3503</i></a><i> </i></p><p> </p><p>In addition to the Motivation letter and your CV, please attach copies of your academic certificates, experience certificates, and either your passport or your national ID card. These documents are required to complete the review of your application.</p><h2><strong>Women are strongly encouraged to apply</strong></h2><p> </p><p> </p>
Mercy Corps
Sudan - Kassala
<p>Safeguarding Risk Rating: 1<br>Section/Unit: HR<br>Grade Level: 2<br>Supervisor: HR Coordinator & HOB<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: One year<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p> </p><p><strong>The Program / Department / Team (Program / Department Summary)</strong></p><p><br>The Human Resources department is responsible for maintaining and updating all information of People and Culture documents for Mercy Corps Sudan Provides support to the management of People and Culture for Mercy Corps programming in Sudan and assists in the achievement of MC Sudan programs objectives with the facilitation of recruitment, remuneration and staff development issues across the mission.</p><p> </p><p><strong>The Program / Department / Team (Program / Department Summary)</strong></p><p><br>The Human Resources department is responsible for maintaining and updating all information of People and Culture documents for Mercy Corps Sudan Provides support to the management of People and Culture for Mercy Corps programming in Sudan and assists in the achievement of MC Sudan programs objectives with the facilitation of recruitment, remuneration and staff development issues across the mission.</p><p> </p><h4>Duties and responsibilities</h4><p><strong>Essential Job Responsibilities</strong></p><p>The specific duties and responsibilities of the HR Officer include, but are not limited to, the following:<br><strong>KEY AREAS OF RESPONSIBILITY:</strong><br>• Deliver client-focused and efficient Learning and Development (L&D) services to all employees of Mercy Corps Sudan.<br>• Conduct thorough assessments to identify learning gaps and determine the necessary support and training required.<br>• Assist the Learning & Talent Development Coordinator in pinpointing the organization's training needs.<br>• Thrive under tight deadlines while providing insightful contributions regarding L&D issues.<br>• Support employees by maintaining an up-to-date record of all mandatory trainings for Mercy Corps Sudan through the Learning Management System (LMS).<br>• Conduct in-person induction programs for newly recruited volunteers and regular staff on a consistent basis.<br>• Facilitate annual refresher induction programs for all staff members.<br>• Coordinate personalized functional inductions for new members of the extended senior management team (SMT) and international staff.<br>• Ensure that training materials are current and pertinent.<br>• Prepare and present reports detailing training activities, participation rates, and outcomes.<br>• Employ a variety of training methods, including in-person, online, and blended learning formats.<br>• Remain informed about the latest trends and best practices in employee learning and development.<br>• Manage the scheduling of employee participation during the onboarding process.<br>• Design assessments (pre-tests and post-tests) to evaluate employees' understanding of organizational standards.<br>• Address all incoming inquiries, questions, and technical issues related to L&D.<br>• Gather and analyze feedback from staff regarding the effectiveness of training programs.<br>• Maintain and update relevant L&D tracking systems.<br>• Promote awareness of mental health issues and work to reduce stigma through educational and communication initiatives.<br>• Perform any additional tasks as assigned by the supervisor.<br>•As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.</p><p><br><strong>SAFEGUARDING RESPONSIBILITIES</strong></p><p><br>●Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.<br>●Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>• <strong>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</strong></p><p><br><strong>SAFEGUARDING RESPONSIBILITIES</strong><br>●Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.<br>●Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.<br>●Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</p><p><br><strong>Supervisory Responsibility</strong></p><p><br>People and Culture Intern</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To: </strong>HR Coordinator & HOB<br><strong>Works Directly With:</strong> All MC Sudan Team</p><p> </p><p><strong>Accountability to Participants and Stakeholders</strong></p><p><br>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>Knowledge and Experience</strong></p><p><br><strong>Essential:</strong></p><p><br><strong>A minimum of 3 years progressively responsible working experience in human resources management, several of which must be in the areas of performance management,</strong> staff development, leadership development, and/or employee engagement, is required with an advanced degree. 3 or more years of similar experience is required . Experience working in a multicultural or international work environment is required.</p><p><br><strong>Desirable:</strong></p><p><br>Experience in the design and practical delivery of formal training programmes is desirable.<br>Educational Background: A degree in Development Studies, Management, Business, or a related field is required.</p><p><br><strong>Knowledge and Experience</strong></p><p><br>•Minimum 3 years of experience working with International NGOs in HR Functions as a talent and development officer<br>•Bachelor level required in Business Administration or similar field of studies.<br>•Understanding of adult learning, training concepts, and practical application of training approaches;<br>•Solid understanding and practical experience of modern performance management techniques;<br>•Experience with leadership assessment tools, coaching programs & techniques, leader-led development, action learning, and experiential activities;<br>•Proficiency in using MS software;<br>•Experience in designing, implementing, and evaluating projects and programmes;<br>•Excellent organisational and coordination skills;<br>•Excellent communication skills, both oral and written. Ability to listen to others and take the ideas of others into consideration;<br>•Willingness to travel to MC Sudan Field Offices<br>•Fluency in English.</p><p><strong>Success Factors</strong></p><p><br>The successful Learning & Development Officer will demonstrate a strong commitment to staff learning, professional development, and organizational growth. They will be skilled in identifying learning needs, coordinating and delivering effective training programs, and supporting employees throughout the onboarding and development journey. The role requires excellent organizational and coordination skills, the ability to manage multiple priorities, meet deadlines, and adapt to changing program needs. The Learning & Development Officer will build strong collaborative relationships with teams across the organization and communicate effectively with both national and international staff. The most successful Mercy Corps team members show a commitment to continuous learning, teamwork, accountability, and high-quality service delivery while promoting a positive learning culture throughout the organization.</p><p> </p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in LOCATION and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><p> </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p> </p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p><p> </p><p> </p>
Sudan - Kassala
<p>Duty Station: Kassala<br>Closing Date: 28 Oct 2026</p><h4>Background</h4><p><strong>WHO WE ARE</strong></p><p> </p><p>The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.</p><p> </p><p><strong>OUR VALUES </strong></p><p> </p><p>At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.</p><p> </p><p> </p><p><strong>THE PURPOSE</strong></p><p> </p><p>The Assistant & Information Management (IM) Officer provides (high-level) administrative support and oversees information management including records acquisition, either independently or under the supervision of the Executive Assistant and IM Officer. S/he acts as a reference person for written protocols, correspondence, and standard tools.</p><p> </p><p><strong>REPORTS TO (ROLE)</strong></p><p> </p><p>KAS Head of Sub delegation and Executive Assistant and IM Officer</p><h4>Duties and responsibilities</h4><ul><li>Screens, prioritizes, and tracks Delegation correspondence, manages schedules, and organizes internal and external meetings including all logistical arrangements.</li><li>Drafts, translates, and proofreads formal communications in English, ensuring full alignment with the ICRC Correspondence Manual, protocol, and visual identity standards.</li><li>Maintains professional networks, coordinates with government offices to follow up on official letters, and updates facilitation letter details for local authorities.</li><li>Systematically organizes briefings for incoming mobile/resident staff, debriefings for departing staff, and coordinates official visit itineraries.</li><li>Overseas end-to-end document lifecycles—including filing, archiving, inventory control, contingency planning, and monitoring sensitive ICRC stock (headed paper, badges, pins).</li><li>Manages collaborative tools, databases, and Delegation email boxes, while taking the lead in maintaining and promoting the local intranet page.</li><li>Translates institutional IM policies (Data Protection, Information Security) into local guidelines, acting as a change agent to drive user adoption.</li><li>Conducts regular briefings, refresher sessions, and workshops on correspondence, protocol, and IM tools for staff, sub-sites, and IM focal points.</li><li>Handles routine secretarial duties, manages supply/service ordering with financial follow-ups, and ensures Delegation organizational charts and contact lists are updated.</li><li>Serves as official coverage for the EAIMO and Administrative Assistant during absences, providing ad-hoc IM support to Sub-Delegations as needed.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>DESIRED PROFILE AND SKILLS</strong></p><p> </p><ul><li>Strongly motivated by humanitarian work</li><li>Able to work under pressure in a potentially dangerous environment</li></ul><p> </p><p> </p><p><strong>CERTIFICATIONS / EDUCATION REQUIRED</strong></p><p> </p><ul><li>University degree or diploma or equivalent training and experience in Information Science, or related areas, is an asset.</li><li>Experience dealing with national authorities, government agencies such as Ministries.</li><li>Excellent command of English, knowledge of French an asset.</li><li>Advanced computer skills including Microsoft Office suite, SharePoint and HCL Notes.</li><li>Good knowledge in Information management, records management, project management.</li><li>Excellent interpersonal and communication skills including the ability to produce written material of a high standard without supervision.</li><li>Strong attention to detail and ability to follow through with a high-level of accuracy. </li><li>Outstanding organizational, prioritization, and time management skills.</li><li>Pro-activeness to set priorities under tight deadlines.</li><li>Critical thinking and analytical skills, sense of initiative, curiosity, and creativity.</li><li>Energetic and perseverant with ability to work independently with minimal guidance to drive things forward in a disciplined manner.</li><li>Good teamwork and coordination skills.</li><li>Interest and capacity to train staff members, with pedagogical skills.</li><li>Adaptable to a continually evolving environment.</li><li>Proven ability to work effectively and cooperatively in a team environment. </li><li>Must possess the ability to effectively interact with a variety of people with tact and diplomacy and work well under stressful situations.</li><li>Strongly motivated by humanitarian work</li></ul><p> </p><p><strong>PROFESSIONAL EXPERIENCE REQUIRED</strong></p><p> </p><ul><li>Minimum 3 years’ experience providing executive support in a similar position, preferably in an international organization or company.</li><li>Experience with calendar management and event / meeting planning.</li><li>Service orientated with experience in problem solving and decision making.</li></ul><p> </p><p><strong>IMPORTANT NOTE FOR APPLICANTS </strong></p><p> </p><ul><li>Must be a current permanent resident of Kassala (local candidates only).</li></ul><p><strong>WHAT WE OFFER </strong></p><p> </p><ul><li>Rewarding work in a humanitarian and multicultural environment.</li><li>Competitive employment package with medical insurance.</li><li>In-house training opportunities for personal development.</li></ul><p> </p><p><strong>ADDITIONAL INFORMATION</strong></p><p> </p><ul><li>Type of role: National Staff</li><li>Working rate: 100%</li><li>Location: Kassala</li><li>Type of contract: Fix-term contract (Extendable)</li><li>Length of assignment: Six months (Extendable)</li><li>Application deadline: 28 October 2026</li><li>Desired starting date: December 2026</li></ul><p> </p><p> </p><p> </p><p><strong>HOW TO APPLY</strong></p><p> </p><p>Ready to apply? You will need to upload your resume and a cover letter, copies of your diplomas and certificates, valid license to practice (where relevant), passport, and driving license on the following link:</p><p><a href="https://careers.icrc.org/job-invite/33764/">https://careers.icrc.org/job-invite/33764/</a></p><p> </p><p> </p><p><i>The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.</i></p><p> </p>
Plan International
Sudan - Kassala
<p>Vacancy No: 54813<br>Section/Unit: Programme<br>Grade Level: D2<br>Supervisor: Head of Program Implementation<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: One Year<br>Closing Date: 01 Sept 2026</p><h4>Background</h4><p><strong>The Organisation</strong></p><p> </p><p>Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.</p><p> </p><p>Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.</p><p> </p><p>For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.</p><p> </p><p>We won’t stop until we are all equal.</p><h4>Duties and responsibilities</h4><ul><li>The Project Manager will report to the Head of Program Implementation with dotted lines to the Program Area Manager. She/he will work collaboratively with the respective Program Implementation Managers in each of the project sites. She/he supervises a project team based in the Program Area.</li><li>She/he is authorized to manage the project approved budget.</li><li>Lead the project security matters and the affairs of the project and partners.</li><li>Provide direct technical guidance during the project execution and ensure efficiency in the processes and effectiveness in achieving the planned objective in a manner to reach the desired outcomes and impact.</li><li>Provide strategic leadership and guidance to the Project coordinators and Officers to ensure that the global program quality framework and other relevant policies (e.g Safeguarding, child protection, security and gender equality policies) are embedded within the PA day to day operations and project teams are competent, committed to move forward with their implementation. </li><li>Strengthening capacity for behavioural change communication for Gender, FGM and Early Child Marriage.</li><li>Ensure that, Humanitarian Emergency Response Interventions are delivered timely, with quality and full alignment with Humanitarian core principles and standards.</li></ul><p> </p><p>Accountabilities</p><p> </p><ol><li><strong>Project Stakeholder Management</strong></li></ol><ul><li>Manage the partnership agreement with the Local Implementing Partners and Co applicant.</li><li>Have solid working relationship with all the project key stakeholders and Community leaders. </li><li>Community Based Organizations, CSOs and LNGOs are supervised, mentored, supported and agreed upon capacity building plans are rolled-out.</li><li>Manage communications and ensure stakeholders are aware of project activities and progress and are in a position to accept project deliverables.</li><li>Manage information flows between country office/Program department and the Project stakeholder. </li><li>Manage project related security matters and ensure keeping all concerned are accurately and promptly informed about the status of project security at any point in time during the project period.</li><li>Develop and maintain effective partnerships and alliances that facilitate proper implementation of the project.</li><li>Management of project representation matters and ensures attendance of all relevant coordination forums, networks and event at PA Level.</li></ul><ol><li><strong>Project Management</strong></li></ol><ul><li>Develop detailed annual work plans for the project and enforce adherence of all to the plan and subsequently approved amendments.</li><li>Develop the project mapping, create and manage the PO in the SAP\PMERL systems, ensure all modification and SAP related reports is updated in timely manner.</li><li>Manage the project budget, including project procurement management, and ensure avoidance of over/under expenditure; ensure judicious expending of the project funds; and demonstrate value for money in the outcomes and impact of the project.</li><li>Manage project risks, funding, and ensure keeping all concerned are accurately and promptly informed about the status of project.</li><li>Lead the project team develop their knowledge and skills of appropriate nature to the project; guide and motivate them towards excellence performance all through the project period and ensure continuous appraisal of the performance of each.</li><li>Maintain and apply Plans’ standards of practice, policies and procedures.</li><li>Manage the partnership agreement(s) with the implementing partner.</li><li>Ensure that child protection and safeguarding measures are integrated into all processes, practices and activities of the project engages in.</li><li>Conduct site visits regularly to monitor implementation and submit monthly M&E reports on project progress and recommendations for corrective actions if any.</li><li>Ensure that an effective communication system is developed and maintained to the satisfaction of all clients.</li><li>Responsible for project level administration, procurements, project office establishment, recruitment of project staff and other related human resources issues.</li><li>Maintain coordination and close relationship with Plan’s relevant departments (program management, Resource Mobilization, Accounts and the relevant function).</li><li>Provide guidance, leadership, coaching and support for project coordinators and assess their performance following performance standards and HR systems.</li><li>Ensure that the Donor reporting requirements-which are stated in the FAD and other project and donor agreements-are met properly and timely.</li><li>Facilitate and participate effectively in project audits, reviews and evaluation.</li><li>Ensure that proper documentation of the project’s interventions and activities is maintained.</li><li>Establish master project files with all key project documents, memo, communications, reports and stories are well documented and archived </li><li>Ensure that project closing process in terms financial audit, final evaluation (internal and external) project completion report (PCR), financial commitment, partner advance well clear before close the project </li></ul><ol><li><strong>Budget Management </strong></li></ol><ul><li>Manage the project budget, including project procurement management, and ensure avoidance of over/under expenditure as per donor guidelines.</li><li>Manage project costs in such a way that the project budget is managed with cost effectiveness and demonstrate value for money in the outcomes and impact of the project.</li><li>Ensure that PIS rules and donors regulations concerning finance, procurement and human resources are adhered to;</li><li>Submit Budget versus Actual (BVA analysis) with explanation for variances; including PO modification when needed, and develop monthly cash forecast </li><li>Ensure financial reports, Budget versus actual, and quarterly reports monitoring, are revised and all related accounting documentation are done as required by Plan International policy and the project donor requirements </li><li>Submit Cost Recovery reports (admin/HR analysis from each project).</li></ul><p> </p><ol><li><strong>Technical Skills</strong></li></ol><ul><li>Develop technical and strategic papers on how the project milestones will be implemented and approved by Plan International Head of Program.</li><li>Proven experience and skills in implementing multi sector projects that include FSL, child protection at protracted community and emergency settings with special attention on community-based interventions and community development. </li><li>Demonstrated knowledge of Community mobilization, and technical knowledge on FSL, child protection, project coordination and understanding of general protection issue will be an advantage </li><li>Demonstrated experience in negotiating technical priorities and developing tools to define and focus on priority outcomes</li><li>Demonstrate the ability and fulfil his/ her roles and responsibilities in line with Plan International code of conduct, Child Protection Policy, values and principles, and to report to the line-manager regularly on the basis of defined key performance indicators (KPIs).</li><li>Ability to work with different people from different backgrounds and willing to travel to deep field locations.</li><li><strong>Skills to solve problems and create</strong> common ground with ability to make project related decisions.</li><li>Support proposal development to increase Plan’s portfolio in the sectors by submitting gender transformative concept notes and proposals.</li></ul><ol><li><strong>Monitoring, Evaluation and Reporting:</strong></li><li><strong>Capacity Building:</strong></li><li><strong>Representations:</strong></li><li><strong>Others</strong></li></ol><ul><li>Develop and apply project MER tools that allow (i) proper planning of project activities, milestones and reporting dates and (ii) and tracking of girls and children reached.</li><li>Monitor the project as pe the M&E framework and attend project review meetings. </li><li>Document lessons learned cases studies properly and archived by carrying out regular project/program reviews.</li><li>To identify the needs and support development of staff and partners to increase their competence in project delivery.</li><li>To participate in the recruitment, selection and induction of staff when asked to do so.</li><li>Management of project representation matters and ensures attendance of all relevant coordination forums and events at locality levels.</li><li>Develop and maintain processes to ensure exert of high value liaison effort with Government Authorities, the donor, humanitarian community etc. on matters related to the project.</li><li>Any other functions and responsibilities of appropriate nature to project coordination assigned by the supervisor.</li></ul><p> </p><ul><li>Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.</li></ul><p> </p><p>Dealing with Problems: </p><ul><li>An ability to manage staff working under pressure and build excellent working relationships </li><li>Required to synthesize and analyse feedback from a wide range of actors (including management, NGOs local government etc) </li><li>Ability to collect information, analyse and make decisions related to the project following delegation of his/her authority.</li></ul><p>Key relationships</p><p><strong>Internal Communication:</strong></p><ul><li>Head of Program Implementation– High level of communication to to give support and management guidance provide hand holding . to understand the model and to respond to queries </li><li>Program Area Managers – High level of Communication to report, seek approvals, sharing views to strengthen the program areas and to ensure continues support for the program.</li><li>Programme Quality – High level of communication to seek support and provide hand holding support to understand the policy and to respond to queries as well as implementation of feedback mechanisms at the community level. </li><li>Support services – Daily communication for better coordination, integration and team work to achieve inclusive integrated organizational strategy, objectives and goals </li><li>Regular communication with program department in CO to share work progress and updates and technical follow up.</li><li>M&E Coordinator, Area finance coordinators, Security Coordinators, Support services coordinators- frequent level of communication seeking support and coordinate the project implementation </li><li>Ability to communicate professional; internally with peer coordinators within the Program area, (PA) and other Plan PAs, Plan CO, while externally with stakeholders within the state, at community level plus local authorities.</li><li>National Organizations (NOs); to communicate project progress and seeking technical support in full coordination with Business development department.</li></ul><p> </p><p><strong>External Communication:</strong></p><ul><li>Partners – high level of communication to share and understand progress of the program.</li><li>National Offices: effective communication with the concerned NOs and sharing of required information.</li><li>Advisory\steering Committee – Low level of communication in form of sharing program outcomes on quarterly basis.</li></ul><h4>Minimum Qualification, Skills and Experience Required</h4><p>Technical expertise, skills and knowledge</p><ol><li><strong>Skills Required:</strong></li><li>A bachelor degree in field of Development Studies, Economics, Agriculture, Management, Rural development or related field, or a three years Diploma with up to 7 years of experiences in project management within emergency and development context.</li><li>Minimum of up to 3 years’ experience in the project management at field level with at least up to 1 year in a similar position, with a track record of success and results achieved</li><li>Previous experience with an international humanitarian NGO is a critical advantage.</li><li>Work experience in community-based program or project management in the humanitarian FSL & protection and community management sectors is preferred.</li><li>Strong analytical and practical problem-solving skills, and possess presentation skills </li><li>Very good inter-personal and writing communication skills in both Arabic and English languages </li><li>Ability to organize work efficiently and deliver assignments in a timely manner often under time constraints, and Proficiency in written and spoken English.</li><li>Good skills of people management, team building and understanding of decision-making process </li><li>Good report writing skills and someone committed to organisations and donors’ policies </li><li>Good skills in spread sheet and word processing computer application</li><li>Ability to communication via internet, emails and Microsoft team </li><li>Ability to respond and solve challenges at first stage.</li><li>Ability to document program knowledge.</li><li>Ability to think creatively for development of new ideas and for presenting them to others.</li><li>Strong interpersonal skills to cope up with stress and managing work effectively.</li><li>Demonstrated Leadership skills to maintain team work and to build capacity of team members.</li><li>Demonstrate high integrity, budget management skills, project motoring and tracking of project expenses </li><li>Someone oriented and familiar with program system such as SAP, & YODA would be an advantage and ready to engage and adapt to new system </li><li>Possess strong knowledge and skills in humanitarian standards, sphere standards, representing Plan in relevant sector coordination mechanisms etc</li><li>Have good knowledge and understanding of Gender issues, girl’s equality and aware with gender marker would be a huge advantage </li></ol><p> </p><ol><li><strong>Knowledge and expertise: </strong></li></ol><ul><li>Demonstrated ability to work independently and coordinate effectively with a wide variety of stakeholders, including national and local government, donors, community-based organizations, and the private sector.</li><li>Established relationship with and/or substantive knowledge of FLS, Child protection, and community mobilization </li></ul><p> </p><ol><li><strong>Essential</strong></li></ol><ul><li>Spoken and written proficiency in English. Strong Microsoft Word and Excel skills.</li><li>Excellent verbal and written communication skills in English.</li></ul><p> </p><ol><li><strong>Desirable:</strong></li></ol><ul><li>Understanding and commitment to Plan International values, mission and mandate.</li><li>Proven ability to influence change at an operational and strategic level based on Plan</li></ul><p><i>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.</i></p><p> </p><p><i>We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.</i></p><p> </p><p><i>Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.</i></p><p> </p><p><i>We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.</i></p><p> </p><p><i>Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.</i></p><p> </p><p><i>A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the </i><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><i>Inter Agency Misconduct Disclosure Scheme.</i></a><i> In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.</i></p><p><i><strong>Please note that Plan International will never send unsolicited emails requesting payment from candidates.</strong></i></p><p> </p><p><i><strong>In addition to the Motivation letter and your updated CV, please attach copies of your academic certificates, experience certificates, and either your passport or your national ID card. These documents are required to complete the review of your application.</strong></i></p><p> </p><p><strong>Application link: </strong><a href="https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54813&company=PlanInt&st=F4EB119FF71EF9E75E63E5BF23B3EF9FEF5D006F"><strong>https://career5.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=54813&company=PlanInt&st=F4EB119FF71EF9E75E63E5BF23B3EF9FEF5D006F</strong></a><strong> </strong> </p><h2><strong>Women are strongly encourage to apply</strong></h2><p> </p><p> </p>
Mercy Corps
Sudan - Kassala
<p>Safeguarding Risk Rating: 3<br>Section/Unit: Program<br>Grade Level: 4<br>Duty Station: Kassala<br>Closing Date: 30 Sept 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p><br>Mercy Corps is a leading global organization powered by the belief that a better world is possible.<br>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions<br>into action — helping people triumph over adversity and build stronger communities from within.<br>Now, and for the future.</p><p> </p><p><strong>Program Summary</strong></p><p><br>Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected regions across Sudan, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.</p><p><br>The EU Youth programme is an European Commission-funded action implemented by Mercy Corps in consortium with the Danish Refugee Council (DRC) and local partners to support conflict- and displacement-affected young people aged 15–35. The 42-month program started in January 2026, and will respond to Sudan’s protracted crisis by combining short-term income opportunities with pathways to longer-term economic recovery, while strengthening protection and social cohesion for youth, especially young women, internally displaced persons (IDPs), and youth with disabilities.</p><p><br>Through an integrated approach, the EU Youth programme will deliver labour-intensive, community-based public works and Cash for Work (CfW) activities that rehabilitate priority community assets and improve access to services and markets, alongside market-relevant training, entrepreneurship support, and linkages to employment and financial services (including VSLAs). All activities are designed using conflict- and inclusive approaches and are informed by assessments, with protection mainstreaming and community safety measures embedded where feasible to support safe participation and reduce vulnerabilities.</p><p> </p><p><strong>Position Summary</strong></p><p><br>The Livelihood and Employment Coordinator provides technical coordination and quality assurance for the EU Youth programme’s livelihoods, entrepreneurship, and MSME support interventions, with primary responsibility for Output 2: Strengthened technical and financial capacities of self-employed youth and micro and small businesses, with a specific focus on Activity 2.2 (entrepreneurship programmes, start-up kits, financial literacy, B2B networking, and entrepreneurship hubs). The role ensures interventions are market-informed, inclusive, and conflict-sensitive, supporting young people (15–35) affected by conflict and displacement to start and sustain viable micro-enterprises and improve access to income opportunities.</p><p><br>Working across implementation areas in Sudan, the Coordinator provides hands-on technical guidance to Project Managers and their teams, local implementing partners, and consortium counterparts, ensuring consistent standards, tools, and approaches. The position strengthens implementation quality through market-based programme design, clear technical guidance, coaching and mentoring models, and strong linkage strategies to suppliers, market actors, and service providers. The role also ensures that all Activity 2.2 modalities — particularly start-up kits/small grants and any cash/voucher support — are delivered with robust compliance, accountability, and safeguarding practices aligned with donor requirements and programme risk management.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities</strong></p><p><br><strong>Strategy and Vision</strong></p><p><br>•Lead the technical vision for youth entrepreneurship and employment pathways under Output 2,ensuring Activity 2.2 delivers outcomes that are market-relevant, scalable, and responsive to therealities of displacement-affected and semi-urban contexts.<br>•Ensure Activity 2.2 programming is aligned with the EU Youth programme’s Theory of Change:enabling youth, especially young women and youth with disabilities, to build sustainable livelihoods,reduce reliance on aid, and access safer economic opportunities.<br>•Translate assessment findings (labour/market analysis, local demand mapping, partner insights) intoclear technical priorities for start-up kits, enterprise skills packages, coaching models, and marketlinkage strategies.</p><p> </p><p><strong>Program Management</strong></p><p><br>•Provide technical oversight and coordination for Activity 2.2 implementation across all areas, workingclosely with Project Leads to ensure standardization, technical quality, and timely delivery.<br>•Guide the end-to-end entrepreneurship support cycle: participant selection and sequencing;business/financial literacy training; business plan development; start-up kit or grant support; post-distribution coaching; and market linkage follow-up.<br>•Strengthen delivery models that reflect local feasibility (e.g., group-based training, peer mentoring,community-based hubs, mobile delivery) while maintaining quality and inclusion.<br>•Coordinate with partners and internal teams to operationalize Business-to-Business networking andjob/market linkage events, ensuring youth have practical access to suppliers, customers, and serviceproviders.</p><p>•Support the establishment and/or strengthening of community-based entrepreneurship hubs, includingminimum service standards (information, mentorship, referrals, safe participation) and practicalmanagement arrangements.</p><p> </p><p><strong>Research, Learning and Impact (in close coordination with the PAQ unit)</strong><br>•Work with PaQ/MEAL to define and monitor Activity 2.2 quality and results indicators (businessreadiness, start-up kit utilization, income trends where feasible, business survival/progress markers,market linkages, and participant satisfaction).<br>•Build practical learning loops with Project Managers: identify bottlenecks (e.g., market access, inputshortages, security constraints), test adaptations, and document lessons to improve programmeeffectiveness.<br>•Contribute to evidence-based improvements in training curricula, mentoring approaches, selectioncriteria, and enterprise support packages, ensuring they remain responsive to market and protectionrealities.</p><p> </p><p><strong>Representation and Influence</strong></p><p><br>•Coordinate closely with Mercy Corps programme leadership, Project Managers, and partners to alignActivity 2.2 delivery with broader Output 2 services (career counselling, life skills, referrals).<br>•Collaborate with consortium counterparts (including Danish Refugee Council) to harmonize technicalstandards, tools, and market engagement approaches, and to strengthen linkages betweenentrepreneurship and other programme components (e.g., job matching, apprenticeships).<br>•Engage, as delegated, with relevant coordination platforms and market actors (business associations,suppliers, service providers) to strengthen ecosystem linkages for youth-led enterprises.</p><p> </p><p><strong>Finance and Compliance Management</strong></p><p><br>•Ensure Activity 2.2 start-up kits and/or small grant modalities are implemented with clear eligibilitycriteria, transparent selection processes, strong documentation, and auditable decision-making.<br>•Support Project Managers and operations/finance teams to maintain compliance for cash/voucher orin-kind support, including procurement standards, beneficiary verification, distribution controls,reconciliation, and data protection.<br>•Strengthen risk mitigation related to fraud, diversion, and safeguarding, ensuring feedback/complaintsmechanisms are accessible and trusted by youth participants.<br>•Ensure implementation aligns with donor requirements (including any restrictive measures, screening,and partner compliance processes) and that expenditures reflect value-for-money and marketfeasibility.</p><p> </p><p><strong>Organizational Learning</strong></p><p><br>•Build internal capacity by developing and rolling out simple technical guidance and SOPs for Activity2.2 (entrepreneurship training standards, business plan scoring rubrics, start-up kit specificationtemplates, coaching approaches, and market linkage checklists).<br>•Mentor and coach Project Managers and field teams to improve technical consistency, inclusionpractices, and adaptive management, especially in dynamic or constrained access environments</p><p>•Promote cross-team integration (livelihoods, protection, and field operations) to strengthen “safeparticipation,” referrals, and sustained engagement of vulnerable youth in entrepreneurship activities.<br>•Capture field innovations and practical solutions and support their adoption across areas to improvescale, quality, and efficiency.</p><p> </p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risks andmitigations related to their area of work<br>•Practices the values of Mercy Corps including respecting the dignity and well-being of participants andfellow team members<br>•Encourages openness and communication in their team; encourages team members to submit reportsif they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options</p><p> </p><p><strong>Safeguarding Responsibilities</strong></p><p><br>•Actively learns about safeguarding and integrates it into their work, including safeguarding risksand mitigations related to their area of work.<br>•Practices the values of Mercy Corps including respecting the dignity and well-being ofparticipants and fellow team members.<br>•Encourages openness and communication in their team; encourages team members to submitreports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and otheroptions.</p><p> </p><p><strong>Supervisory Responsibility</strong></p><p><br>•Mercy Corps team members are expected to support all efforts toward accountability, specifically toour program participants, community partners, other stakeholders, and to international standardsguiding international relief and development work. We are committed to actively engagingcommunities as equal partners in the design, monitoring and evaluation of our field projects.</p><p><br><strong>Accountability</strong></p><p><br><strong>Reports Directly To:</strong> Project Director</p><p><br><strong>Works Directly With: </strong>EU Youth Program team (including but not limited to Deputy Program Director, Project Managers, Area Managers, CfW Coordinator, Officers), MC’s PAQ Unit, members of Operations, Program departments, the Senior Management Team and HQ Technical Support Unit (Cash and Market Advisors).</p><p> </p><h4>Minimum Qualification, Skills and Experience Required</h4><p><strong>MINIMUM QUALIFICATION & TRANSFERABLE SKILLS</strong><br>•Knowledge and Experience<br>•Bachelor’s degree in economics, international development, business/entrepreneurship, livelihoods,social sciences, or a related field required;<br>•5+ of progressively responsible experience designing and/or managing livelihoods, employment,entrepreneurship, and/or MSME-support programming in fragile, conflict-affected, or displacement-affected contexts.</p><p>•Demonstrated experience delivering youth-focused entrepreneurship and self-employmentprogramming, including at least two of the following: business skills training, financial literacy, businessplan development, start-up kits/in-kind support, small grants, coaching/mentorship models, B2Bnetworking/market linkages, or entrepreneurship hubs.<br>•Strong understanding of labour markets and market systems in crisis settings, including ability to applymarket assessments to programme design and adapt modalities to supply constraints and volatility.<br>•Proven ability to provide technical oversight across multiple locations and teams, includingdevelopment of SOPs/tools, staff coaching, implementation troubleshooting, and ensuring consistentminimum standards.<br>•Previous experience building capacity of staff and local partners.<br>•Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance,to effectively support implementation of programs while staying compliant with donor and Mercy Corpsregulations.<br>•Advanced computer skills in MS Office programs, particularly Excel.<br>•Effective verbal and written communication, multi-tasking, organizational and prioritization skills.<br>•Willingness and ability to travel frequently to field locations and work in insecure or hardshipenvironments, with flexibility to adjust to changing access conditions.<br>•Excellent oral and written Arabic and English skills required.</p><p><strong>SUCCESS FACTORS</strong></p><p><br>•The successful Livelihood and Employment Coordinator will be able to deliver high-quality, market-informed entrepreneurship support in a rapidly changing, conflict-affected environment, whilestrengthening consistency across multiple implementation areas. Key success factors include:<br>•Market-driven, practical problem-solving: Consistently translates labour/market realities intofeasible entrepreneurship packages (training, start-up kits, coaching) and adapts quickly to supplyconstraints, inflation, and access limitations.<br>•Strong technical stewardship: Maintains clear minimum standards for Activity 2.2 and improvesimplementation quality through usable tools (SOPs, scoring rubrics, kit specifications) and hands-oncoaching of Project Managers and field teams.<br>•Results focus with realism: Sets clear priorities, monitors progress, and drives follow-through onbusiness support cycles (from training through start-up support to coaching and market linkages),while adjusting expectations to context and evidence.<br>•Collaboration and influence without authority: Builds strong working relationships with ProgramManagers, partners, and consortium counterparts; aligns diverse teams around consistent approachesand resolves bottlenecks constructively.<br>•Integrity, compliance, and accountability: Ensures transparent selection and auditabledocumentation for start-up kits/small grants; proactively manages fraud/diversion risk and strengthenstrusted feedback/complaints mechanisms.<br>•Inclusion and “safe participation” leadership: Designs and reinforces practical measures thatenable meaningful participation and benefit for young women, displaced youth, and youth withdisabilities, and works closely with protection colleagues to reduce risks that limit engagement.<br>•Learning mindset and adaptability: Routinely captures lessons from the field, tests improvements,and institutionalizes what works across locations, strengthening programme effectiveness over time.</p><p> </p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in kassala and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><p> </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><p> </p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p> </p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p> </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><p> </p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>
Mercy Corps
Sudan - Kassala
<p>Section/Unit: Program<br>Grade Level: 4<br>No. of Post: 1<br>Duty Station: Kassala<br>Duration: 1 year<br>Closing Date: 31 August 2026</p><h4>Background</h4><p><strong>About Mercy Corps</strong></p><p>Mercy Corps is a leading global organization powered by the belief that a better world is possible. </p><p>In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </p><p>into action — helping people triumph over adversity and build stronger communities from within. </p><p>Now, and for the future.</p><p> </p><p><strong>The Program / Department / Team </strong>(Program / Department Summary)</p><p>Crisis Analysis at Mercy Corps leverages data and analysis to support context-appropriate, conflict-sensitive, and forward-thinking responses to complex crises. Crisis Analysis provides insights into the contextual backdrop to our programming as well as timely, dynamic and granular data and analysis. </p><p>By considering the root causes and systemic drivers of fragility in a holistic manner, Crisis Analysis can support the crafting of truly transformative solutions that Mercy Corps’ foundational resilience approach calls for. The unit has carved out a niche among evidence and information providers in the humanitarian and development space, owing to the granularity, reactivity and holistic approach of our products, which focus on some of the most hard-to-reach, data-poor and complex contexts requiring assistance. </p><p>This is underpinned by our status as an operational INGO, which ensures that our analysis products are practicable and relevant for humanitarian and development actors.</p><p> </p><p><strong>The Position </strong>(General Position Summary)</p><p>The Field Data Officer collates, triangulates, and cleans field researchers' monitoring data, leads on coordination with external partners and state-level aid coordination groups and summarize findings for the Crisis Analysis Team.</p><h4>Duties and responsibilities</h4><p><strong>Essential Responsibilities </strong>(Example Section Below - Adapt to Specific Role, Safeguarding</p><p><strong>Objectives:</strong></p><p>Under supervision of the Team lead, the Field Data officer will be responsible for:</p><ol><li>Collating the day-to-day situation monitoring by field researchers and work on the triangulation, confirmation and cleaning of collated monitoring information.</li><li>Engage with the relevant state-level aid coordination groups and fora, summarize relevant information and present them to the crisis analysis team.</li><li>Lead data collection activities on specific projects working with Crisis Analysis Team and other partners.</li></ol><p>The Field Data Officer will receive training on collating, triangulating and confirming relevant information. Relevant information would typically include: economic activity and prices of goods; the structure of local communities; relative happiness or otherwise of people within the community; people moving out of or into the local area; etc.</p><p><strong>Activities:</strong></p><ul><li>Work with filed researchers to proactively identify relevant information</li><li>Engage in the triangulation and confirmation of events</li><li>Assist in designing data collection tools and interventions that incorporate CA standards on design and monitoring</li><li>Coordinate and play a role in country assessments as requested. Provide input as to data collection and analysis systems and act as a link to MEL technical teams.</li><li>Attend all required team meetings</li><li>Attend all relevant coordination meetings</li></ul><p><strong>Regular Field Researcher Outputs:</strong></p><ul><li>Draft sections of Daily (when needed) and Weekly Reports</li><li>Draft Situational Reports to alert when incidents take place</li><li>Collaborate on Thematic Reports</li><li>Incorporate and overlay humanitarian access, security, and humanitarian needs data.</li><li>Validate, clean and organize data from several different data streams</li><li>Critically analyze data and create or collect case studies, success stories shareable with internal and external audiences. </li></ul><p><strong>Deliverables:</strong></p><ul><li>Weekly and ad-hoc updates to the Team Lead and Crisis Analyst</li><li>Regular updates to key resource libraries</li><li>Timely response to requests for confirmation</li></ul><h3><strong>SAFEGUARDING RESPONSIBILITIES </strong></h3><ul><li>Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li></ul><h4><strong>Supervisory Responsibility</strong></h4><p>None</p><h4><strong>Accountability</strong></h4><p><strong>Reports Directly To: </strong>The coordinator will report to the Team lead </p><p><strong>Works Directly With: </strong>work closely with Field Researcher’s, Crisis Analyst and MEL staff.</p><h4><strong>Accountability to Participants and Stakeholders</strong></h4><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects</p><h4>Minimum Qualification, Skills and Experience Required</h4><h4><strong>Minimum Qualification & Transferable Skills </strong></h4><ul><li>At least three years’ experience in the aid and development sector, with a level of experience in a conflict-affected environment;</li><li>Functional knowledge of Excel, data collection software such as Comcast, data analysis and visualization software such as R, Python or PowerBI;</li><li>Functional knowledge of GIS software such as ARC GIS and design software such as Adobe Illustrator is a plus; </li><li>Extensive experience living/working in Sudan;</li><li>Competency in Internet and Microsoft Office systems including Word, Excel, and PowerPoint;</li><li>Fluency in English and Arabic, both written and spoken is required.</li></ul><h4><strong>Success Factors </strong></h4><p>The successful candidate will demonstrate strong analytical thinking, attention to detail, and the ability to synthesize information from multiple sources into clear and actionable insights. They will be proactive, highly organized, and capable of managing competing priorities in a dynamic and complex environment. Strong communication, collaboration, and relationship-building skills are essential, along with a commitment to data quality, integrity, and Mercy Corps’ safeguarding and accountability principles.</p><h4><strong>Living Conditions / Environmental Conditions</strong></h4><p>The position is based in any location with Mercy Corp offices and it requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </p><h4><strong>Ongoing Learning</strong></h4><p>In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</p><h4><strong>Team Efficiency and Effectiveness </strong></h4><p>Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><h4><strong>Equal Employment Opportunity</strong></h4><p>Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </p><p>We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</p><h4><strong>Safeguarding & Ethics</strong></h4><p>Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <strong>and have signed on to the </strong><a href="https://www.schr.info/the-misconduct-disclosure-scheme"><strong>Interagency Misconduct Disclosure Scheme</strong></a><strong>.</strong> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to <a href="https://www.mercycorps.org/who-we-are/ethics-policies">Mercy Corps Code of Conduct Policies</a> and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p>